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Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.Education
Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.Training
Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.
During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.
Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.
Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.Advancement
Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.
As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.Important Qualities
Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.
Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people.
Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.
Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.
Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.
Hispanic or Latino12.5%
Black or African American0.6%
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Average Length of Employment
Top Careers Before Sales Person
Top Careers After Sales Person
University of Phoenix17.9%
West Virginia University5.6%
University of Alabama4.7%
Michigan State University4.6%
Florida State University4.3%
Pennsylvania State University4.3%
Northern Virginia Community College4.1%
University of Houston4.1%
University of Louisiana at Lafayette4.1%
Brigham Young University4.1%
University of North Texas4.0%
Texas Tech University3.9%
University of Arizona3.9%
University of Southern Mississippi3.8%
Miami Dade College3.8%
Mississippi State University3.8%
Unfortunately we don’t have enough data for this section.
|Job Title||Company||Location||Start Date||Salary|
|Salesperson||SG Americas Securities, LLC||New York, NY||Feb 24, 2014||$280,000|
|Salesperson||SG Americas Securities, LLC||New York, NY||Feb 24, 2015||$280,000|
|Salesperson||SG Americas Securities, LLC||New York, NY||Jun 22, 2015||$280,000|
|Salesperson||HSBC Securities (USA) Inc.||San Francisco, CA||Sep 13, 2014||$250,000|
|Senior Salesman||Aviate Global (Us) LLP||New York, NY||Mar 30, 2015||$250,000|
|Senior UK and European Equity Specialist Salesperson||Investec Securities (Us) LLC||New York, NY||Jun 24, 2016||$250,000|
|Corporate Salesperson||Citigroup Energy Inc.||New York, NY||Oct 01, 2015||$250,000|
|Director, Salesperson||Citibank, N.A.||New York, NY||May 01, 2015||$250,000|
|Director, Salesperson||Citigroup Global Markets Inc.||New York, NY||Jul 15, 2011||$250,000|
|Director, Corporate Salesperson||Citicorp North America Inc.||Houston, TX||May 22, 2015||$250,000|
|Salesperson||HSBC Securities (USA) Inc.||San Francisco, CA||Aug 18, 2015||$250,000|
|Salesperson||SG Americas Securities, LLC||New York, NY||Sep 10, 2015||$250,000|
|Salesperson||HSBC Bank USA, N.A.||New York, NY||Apr 10, 2015||$250,000|
|Salesperson||HSBC Bank USA, N.A.||New York, NY||Sep 16, 2013||$250,000|
|Salesperson (Market Risk Advisory)||SG Americas Securities, LLC||New York, NY||Jan 26, 2016||$201,510|
|Director, Salesperson||RBC Capital Markets, LLC||New York, NY||Aug 10, 2015||$200,000|
|Latin America Flow Salesperson (Director)||SG Americas Securities, LLC||Houston, TX||Aug 02, 2010||$200,000|
|Latin America Flow Salesperson (Director)||Societe Generale||Houston, TX||Aug 09, 2010||$200,000|
|Latin America Flow Salesperson (Director)||Societe Generale||New York, NY||Jun 28, 2010||$200,000|
|Salesperson, Senior-European Products||RBC Capital Markets, LLC||New York, NY||Mar 12, 2015||$200,000|
|Director, FX Salesperson||Societe Generale||New York, NY||Nov 01, 2009||$200,000|
|Director, Foreign Exchange Salesperson||Societe Generale||New York, NY||Feb 23, 2010||$200,000|
|Salesperson||SG Americas Securities, LLC||New York, NY||Mar 09, 2010||$146,291|
|Director, Institutional Equity Salesperson||CIBC World Markets Corp.||New York, NY||Jan 09, 2016||$144,123 -
|Vp/Institutional Salesperson||Alliancebernstein L.P.||New York, NY||Sep 17, 2010||$140,000 -
|Vice President, Emerging Markets Salesperson||SG Americas Securities, LLC||New York, NY||Apr 21, 2010||$140,000|
|Equity Research Senior Salesperson||BTG Capital Corporation||New York, NY||Oct 15, 2009||$138,674 -
|Director, Australian Sales Person-Australian SAL||UBS Securities LLC||New York, NY||Aug 16, 2010||$136,365 -
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