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Sales person vs sales associate and customer service

The differences between sales people and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales person has an average salary of $42,010, which is higher than the $28,654 average annual salary of a sales associate and customer service.

The top three skills for a sales person include basic math, phone calls and POS. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.

Sales person vs sales associate and customer service overview

Sales PersonSales Associate And Customer Service
Yearly salary$42,010$28,654
Hourly rate$20.20$13.78
Growth rate--4%
Number of jobs378,132298,588
Job satisfaction5-
Most common degreeBachelor's Degree, 43%High School Diploma, 34%
Average age4140
Years of experience-12

What does a sales person do?

A salesperson is in charge of ensuring that the products, goods, or services of the company get sold to customers. They are trained to market the products well, understand what the customer needs, and find the product that best fits the customer's needs. As such, the salesperson should be familiar with all of the company's products and should be able to explain the features of each. They should know how to approach customers and to close out sales. Salespersons are expected to have good communication, interpersonal, and persuasion skills.

What does a sales associate and customer service do?

Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.

Sales person vs sales associate and customer service salary

Sales people and sales associate and customer services have different pay scales, as shown below.

Sales PersonSales Associate And Customer Service
Average salary$42,010$28,654
Salary rangeBetween $14,000 And $121,000Between $21,000 And $38,000
Highest paying CityOceanside, NYBellevue, WA
Highest paying stateCaliforniaConnecticut
Best paying companyDouglas EllimanGEICO
Best paying industry-Manufacturing

Differences between sales person and sales associate and customer service education

There are a few differences between a sales person and a sales associate and customer service in terms of educational background:

Sales PersonSales Associate And Customer Service
Most common degreeBachelor's Degree, 43%High School Diploma, 34%
Most common majorBusinessBusiness
Most common college--

Sales person vs sales associate and customer service demographics

Here are the differences between sales people' and sales associate and customer services' demographics:

Sales PersonSales Associate And Customer Service
Average age4140
Gender ratioMale, 70.5% Female, 29.5%Male, 39.8% Female, 60.2%
Race ratioBlack or African American, 10.7% Unknown, 5.5% Hispanic or Latino, 19.7% Asian, 7.3% White, 56.2% American Indian and Alaska Native, 0.6%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between sales person and sales associate and customer service duties and responsibilities

Sales person example responsibilities.

  • Clean CDL and aptitude for relationship building lead to point of sales position.
  • Manage product deliveries, and maintain overall orderliness and cleanliness of facility to optimize customer experience.
  • Perform sales responsibilities utilizing mobile POS system while marketing company membership services, ensuring client satisfaction.
  • Gain in-depth knowledge of Chrysler vehicles and differentiate them to existing and potential customers.
  • Assist customers in load calculations, design, and implementation of a variety of HVAC systems.
  • Create PowerPoint presentations and promote products at meetings and continuing education programs
  • Show more

Sales associate and customer service example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Investigate, analyze, and troubleshoot any issues with a particular delivery.
  • Elicit and record customer information and inquiries via customer relationship management (CRM) software.
  • Move to the CSR position selling and leasing name brand products at a guarantee low price.
  • Provide technical support, and troubleshoot online-base ordering system.
  • Show more

Sales person vs sales associate and customer service skills

Common sales person skills
  • Basic Math, 27%
  • Phone Calls, 18%
  • POS, 18%
  • Cleanliness, 16%
  • Math, 13%
  • Customer Service, 3%
Common sales associate and customer service skills
  • Customer Service, 21%
  • Plumbing, 20%
  • Sales Associates, 19%
  • Phone Calls, 11%
  • Booking, 9%
  • Math, 8%