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Sales professional skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Frederik Beuk,
Dr. Matteo Cantarello Ph.D.
Sales professional example skills
Below we've compiled a list of the most critical sales professional skills. We ranked the top skills for sales professionals based on the percentage of resumes they appeared on. For example, 12.8% of sales professional resumes contained product knowledge as a skill. Continue reading to find out what skills a sales professional needs to be successful in the workplace.

15 sales professional skills for your resume and career

1. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how sales professionals use product knowledge:
  • Led product training and clinical study sessions for several regional meetings which enhanced individual product knowledge and strengthened overall sales message.
  • Manage and develop ongoing customer relationships by applying consultative selling techniques and product knowledge to all customer interactions.

2. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how sales professionals use pos:
  • Prioritize account management, POS operations, customer service problem-solving and relationship building in fast-paced setting.
  • Assisted customers during their checkout by working the POS (Point Of Sale) equipment and or answering and questions.

3. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how sales professionals use crm:
  • Worked extensively with business plans, compensation plans, CRM selection, channel development and customer/competitive surveys.
  • Aided management in gathering and analyzing data from CRM applications.

4. Work Ethic

Here's how sales professionals use work ethic:
  • Demonstrated flexibility and superb work ethic in enthusiastically taking on special projects in addition to primary office administration responsibilities
  • Work independently with little, to no supervision, and dedicated positive work attitude and work ethics.

5. Sales Presentations

Here's how sales professionals use sales presentations:
  • Learned and implemented face-to-face sales presentations Learned and implemented training system and team building Recruiting potential reps and providing hands on instruction
  • Analyzed territory information to optimize sales presentations to targeted health professionals and become a credible resource to my customers.

6. Sales Techniques

Here's how sales professionals use sales techniques:
  • Used marketing data and applicable sales techniques to maximize sales efficiency and effectiveness.
  • Communicated regularly with supervisor to advance sales techniques and referral programs.

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7. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how sales professionals use real estate:
  • Demonstrate exceptional communication and business development skills in customizing real estate finance options for clients for home purchasing, and refinance.
  • Leverage a successful record of extensive experience in managing and executing consultative B2B technology sales to real estate.

8. Lead Generation

Here's how sales professionals use lead generation:
  • Maximized sales in assigned territories by assisting account managers in lead generation.
  • Scouted new territories, and developed improvements to lead generation database.

9. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how sales professionals use retail sales:
  • Facilitated formal and informal product oriented and retail sales driven training sessions.
  • Retail sales of professional musical instruments and accessories.

10. Sales Process

Here's how sales professionals use sales process:
  • Manage entire sales process from prospecting and qualifying, facilitation of professional services, to building executive relationships and contract negotiations.
  • Redesigned sales process, implemented metrics and sales methodology for distribution firm.

11. Team-Oriented Environment

Here's how sales professionals use team-oriented environment:
  • Served as mentor to fellow employees, and received direct projects from department manager in order to establish team-oriented environment.
  • Excelled in a fast-paced and team-oriented environment Met monthly sales objectives continually Adapted quickly to the many technological advances with computer hardware

12. Client Relationships

Here's how sales professionals use client relationships:
  • Developed strong customer relations, Priority given to pursuing long-term client relationships built on personal integrity, honesty.
  • Build client relationships by capturing and utilizing client data and engaging in other tactical client development activities.

13. Patients

Here's how sales professionals use patients:
  • Created ambitious strategy involving recruiting physicians to participate in referring patients to a new Hospice company through education to physicians.
  • Assisted various hospital departments in developing risk assessment protocols to accurately identify aforementioned patients.

14. Sales Training

Here's how sales professionals use sales training:
  • Expanded sales responsibilities that included participation in sales training programs along with maintaining customer service and follow up.
  • Completed extensive sales training; superior client relations/consultation skills.

15. Help Support

Here's how sales professionals use help support:
  • Inventory management * Maintain and help support computer network infrastructure.
  • Worked with Department Manager to analyze sales trends and help support sus- tainable business practices.
top-skills

What skills help Sales Professionals find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What sales professional skills would you recommend for someone trying to advance their career?

Frederik Beuk

Associate Professor of Marketing, University of Akron

Digital Literacy and AI are obviously on everybody's mind. The benefit for early career professionals is that these are skills they can use to differentiate themselves from more established professionals. Embrace these tools. At the same time, being an authentic storyteller that helps buyers envision the potential of your solutions can be an extremely powerful skill.

What technical skills for a sales professional stand out to employers?

Dr. Matteo Cantarello Ph.D.

Visiting Assistant Professor of Hispanic Studies, William & Mary

Programming has become an asset within the humanities, too. Even though hires of digital humanists are still limited in number (at least within my discipline), they are probably destined to increase in the near future. Also, flexibility and versatility with respect to teaching are also highly marketable. Any candidate who has experience with in-person, hybrid, and online courses and who has degrees, titles, and certificates that demonstrate that is extremely appreciated on the academic job market.

What soft skills should all sales professionals possess?

John Cicala Ph.D.John Cicala Ph.D. LinkedIn profile

Associate Professor of Digital Marketing, University of North Alabama

The ability to write for reading and not to write as if they are simply transcribing an internal conversation with the paper or whatever media is being used to communicate. They should also possess the ability to interact and to converse with others in person and to actively listen.
Do you want to know more?
Read more about what experts have to say about sales professional

List of sales professional skills to add to your resume

Sales professional skills

The most important skills for a sales professional resume and required skills for a sales professional to have include:

  • Product Knowledge
  • POS
  • CRM
  • Work Ethic
  • Sales Presentations
  • Sales Techniques
  • Real Estate
  • Lead Generation
  • Retail Sales
  • Sales Process
  • Team-Oriented Environment
  • Client Relationships
  • Patients
  • Sales Training
  • Help Support
  • Math
  • Sales Floor
  • Credit Applications
  • Customer Service
  • Phone Calls
  • Upselling
  • Excellent Interpersonal
  • Excellent Organizational
  • Diabetes
  • Persuasion
  • Excellent Presentation
  • Develop Rapport
  • Business Development
  • Excellent Time Management
  • Sales Performance
  • TIP
  • CSI
  • Lead Management
  • Customer Issues
  • Building Relationships
  • Repeat Business
  • Customer Satisfaction
  • Bundling
  • District Management
  • Sales Strategies
  • Internal Medicine
  • Sales

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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