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Job outlook for sales representative/assistants in the United States
Sales representative/assistant job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected sales representative/assistant job growth rate is 4% from 2018-2028.
About 63,300 new jobs for sales representative/assistants are projected over the next decade.
Sales representative/assistant salaries have increased 9% for sales representative/assistants in the last 5 years.
There are over 831,839 sales representative/assistants currently employed in the United States.
There are 404,514 active sales representative/assistant job openings in the US.
The average sales representative/assistant salary is $38,112.
Are sales representative/assistant jobs in demand?
Sales representative/assistant job and salary trends over time
Sales representative/assistant jobs over time
Sales representative/assistant job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 831,839 | 0.25% |
| 2020 | 852,797 | 0.25% |
| 2019 | 905,975 | 0.27% |
| 2018 | 911,628 | 0.27% |
| 2017 | 934,800 | 0.28% |
Average sales representative/assistant salary over time
Sales representative/assistant salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $38,112 | $18.32 | +3.6% |
| 2024 | $36,798 | $17.69 | +2.4% |
| 2023 | $35,926 | $17.27 | +2.7% |
| 2022 | $34,980 | $16.82 | --0.3% |
| 2021 | $35,084 | $16.87 | +2.5% |
Sales representative/assistant jobs by state
Most common states for sales representative/assistants
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | New Hampshire | 1,342,795 | 495 | 37% |
| 2 | Vermont | 623,657 | 232 | 37% |
| 3 | Massachusetts | 6,859,819 | 2,327 | 34% |
| 4 | Iowa | 3,145,711 | 1,067 | 34% |
| 5 | Maine | 1,335,907 | 460 | 34% |
| 6 | Rhode Island | 1,059,639 | 359 | 34% |
| 7 | Utah | 3,101,833 | 1,028 | 33% |
| 8 | Montana | 1,050,493 | 343 | 33% |
| 9 | District of Columbia | 693,972 | 225 | 32% |
| 10 | Wyoming | 579,315 | 186 | 32% |
| 11 | Pennsylvania | 12,805,537 | 3,945 | 31% |
| 12 | Wisconsin | 5,795,483 | 1,823 | 31% |
| 13 | Ohio | 11,658,609 | 3,443 | 30% |
| 14 | Arizona | 7,016,270 | 2,137 | 30% |
| 15 | Minnesota | 5,576,606 | 1,615 | 29% |
| 16 | Delaware | 961,939 | 279 | 29% |
| 17 | New Jersey | 9,005,644 | 2,552 | 28% |
| 18 | Alabama | 4,874,747 | 1,349 | 28% |
| 19 | Nebraska | 1,920,076 | 546 | 28% |
| 20 | North Dakota | 755,393 | 210 | 28% |
Most common cities for sales representative/assistants
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | San Pablo | 1 | 3% | $36,422 |
| 2 | Round Rock | 1 | 1% | $36,098 |
| 3 | Denver | 2 | 0% | $37,424 |
| 4 | Bakersfield | 1 | 0% | $35,704 |
| 5 | Sacramento | 1 | 0% | $36,201 |
Sales Representative/Assistant job outlook: Expert opinions
Our panel of sales representative/assistant experts
University of Maryland - College Park
University of Southern Mississippi
University of Alabama at Birmingham
Southern Illinois University Edwardsville
University of Northwestern Ohio
University of Maryland - College Park
North Dakota State University
University of Akron
Valparaiso University
Nazareth College of Rochester
University of Akron
Florida State University
Florida International University
Montclair State University
Denison University
Saint Xavier University - Chicago, IL
Oklahoma Baptist University
Lloyd Wilson
Professor and Center DirectorWhat general advice would you give to a Sales Representative/Assistant?
Lloyd Wilson: Be a strong communicator. Make yourself so valuable that the company will lose business if you decide to accept a position with another company. Show your value by being able to improve the company’s bottom line. Earn the company’s respect by earning the respect of the crop consultants, growers, extension agents, and specialists. Be willing to ask for pay increases once you have reached the point that you believe your knowledge separates you from the pack, so-to-speak. Be wiling to change jobs is necessary, but never burn bridges. Be willing to accept leadership roles, even if it means you have to relocate.
What Sales Representative/Assistant skills would you recommend for someone trying to advance their career?
Lloyd Wilson: If the graduate is just starting his/her career with a chemical company then the best advice I can give is to learn all you can about major factors that impact herbicide, fungicide, and insecticide efficacy. Reach beyond the products that the company sale and learn how the crop responds to the array of management inputs. Don’t be hesitant to say I don’t know about something but will get back to you on it. Do get back to them. Learn that when you don’t know something, ask the opinion of the consultants, growers, and researchers you work with.
What will help Sales Representative/Assistants increase their earning potential?
Lloyd Wilson: Communication. A person who is willing to learn by doing. A person who learns the ins and out of all aspect of production of each crop you work with from varietal selection to planting, fertilizing, irrigating, pest management and harvesting will be highly prized. Growers and consultants respect chemical reps who have a strong understanding of all aspects of production and management. Growers and consultants are certainly interested in knowing how to maximize the cost-effectiveness of their chemical options. But don’t b.s. about what you do and don’t know. Nothing wrong with saying I don’t know and will get back to you. Working for a chemical company means you need to know how to calibrate spray equipment, evaluate efficacy, determine cost-efficacy of the array of management options, and know how to work safely with potentially dangerous chemicals. Drone technology is quickly taking off. Obtain a license to operate drones with attachments that allow liquid, granular, and powder payloads application. Know the ins and outs of labels. Know the flexibility that your company provides you in terms of chemical pricing, assume there is a sales side to the position. At times, you will have to recommend other company’s chemistries. But if that happens too often, find a better company to work for. Learn how to work closely with your crop consultants, growers, university researchers, extension specialists, and local extension agents.
What general advice would you give to a Sales Representative/Assistant?
Dr. Kathleen Kelly: Starting a career in sales will be both exciting and challenging. Below are six tips for those entering this amazing field for the first time.
What Sales Representative/Assistant skills would you recommend for someone trying to advance their career?
Dr. Kathleen Kelly: Maximizing your salary potential requires research, flexibility, and being your best advocate.
What will help Sales Representative/Assistants increase their earning potential?
Dr. Kathleen Kelly: The world is changing rapidly and the Sales field is no exception.
What will help Sales Representative/Assistants increase their earning potential?
Kevin Buckley: My top advice is to be a continuous learner, both about your company/products and about the sales profession itself. Sales is a skill that requires ongoing development through practice, coaching, and studying new techniques. Don't rest on what you learned in school - seek out mentors, training opportunities, and ways to keep enhancing your sales capabilities. I would also advise resilience and to view every 'no' as a step closer to 'yes.' Sales has its share of rejection. Have a positive attitude, persist through obstacles, and be a student of why buyers say no so that you can improve.
What will help Sales Representative/Assistants increase their earning potential?
Dr. John Hansen: In terms of the second question, consultative selling has become critically important and will become even more important moving forward in the future. Gone are the days of salespeople simply being able to show up and pitch products while negotiating price. Today, instead, salespeople must be able to craft solutions in response to their customer’s problems. They must truly be consultative in their approach, guiding their customers through the purchasing process. To the extent that they can do this, they will be more successful in their careers.
E. Duff Wrobbel Ph.D.
ChairSouthern Illinois University Edwardsville
Communication And Media Studies
What general advice would you give to a Sales Representative/Assistant?
E. Duff Wrobbel Ph.D.: Network, get an internship, do action research etc - anything to add practical experience to the classroom knowledge base.
What Sales Representative/Assistant skills would you recommend for someone trying to advance their career?
E. Duff Wrobbel Ph.D.: All things social media are important, and so writing skills still matter.
What will help Sales Representative/Assistants increase their earning potential?
E. Duff Wrobbel Ph.D.: With this major, probably the best salaries are from sales jobs, which many people shy away from because they think only of hustling used cars, but sales can be very good work.
What general advice would you give to a Sales Representative/Assistant?
Peter Weiss Ph.D., P.E.: Interpersonal skills and communication will become more important, but they have been very important for a very long time. Additionally, computer skills will also become more important. For example, learning CAD software or software specific to your area of work will become more important. In a combination of interpersonal skills and computer skills, learning how to stay connected with colleagues, your employer, and your superiors in this post-Covid time period will become more important. While it rarely occurred prior to Covid, it is common now for people to work remotely for at least some of the work week. It used to be that if you had a question you could walk down the hallway and ask a colleague but, with remote work occurring more frequently, this is becoming more difficult. So, it will be more important, especially for new graduates, to be able to maintain these lines of communication, build relationships, and communicate clearly while they and/or their colleagues are working remotely.
What general advice would you give to a Sales Representative/Assistant?
Scott Lail PhD, MBA, CPA, CFE, CGMA, SPHR: There are some things you can do to help maximize your salary potential. Some of
these require more effort than others, but include:
Have professional-appearing resumes, cover letters, references, and other
requested documents that showcase your qualifications for each specific position
that you apply. The sooner you can convey your qualifications and make the
connection between your qualifications and a specific position’s needs, the better
positioned you are when you start the selection and salary offering/negotiation
process
Seek out external sources (such as salary guides) to get an understanding of the
salary ranges for the type of positions you are applying to have a comparison
point. Many salary guides can be adjusted for location to help account for
changes in cost of living
Examine job postings for similar positions from other organizations in the same
general area to get an idea of the salary and other benefits that are being offered
to have for comparison purposes
Review and/or inquire about how the current opening you may be applying for
typically progresses into other opportunities for growth and the timeline for that
growth. This could help in balancing an immediate salary offering for a first
position with what should be expected to be received after a 1-2 year period to
get more of a yearly average. The faster the opportunity for advancement, the
more impact this could have on maximizing overall salary potential
What will help Sales Representative/Assistants increase their earning potential?
Scott Lail PhD, MBA, CPA, CFE, CGMA, SPHR: I think, like many other things in life, it is important to treat beginning and maintaining a
professional career as a continuous process and not just having to find a job when one is
needed. This process should include many elements that include the following:
Prepare yourself that it takes a lot of effort to get into a career and to get a career
path started. Starting out, there will be more “no” than “yes” responses received.
Remember, the better careers will normally be more difficult to get into and receiving
a “no” is no reflection on your worth as a person. It just means it is not the right
opportunity at that specific time for you
Seek out opportunities to interact with individuals either in your desired field or
organization and see what information can be gained to help you have a clearer
understanding of what that industry/organization values and entails
Make connections with individuals as you meet them, even if knowing them does not
meet an immediate need, and try to be as helpful to the connections as you would
hope that the connection would be to you. Professional Social Media sites such as
LinkedIn are a great way to organize and maintain these connections
Focus on building relationships with individuals at all levels of your organization/field.
This is a great way to practice interpersonal skills and you may also be surprised at
what you can learn from individuals at multiple levels (not just the top level) of your
field/organization
Look for opportunities to continuously develop knowledge and skills within your field.
The key is to make sure these opportunities are being offered by reliable and
relevant sources. A lot of fields have organizations that help promote continuous
learning opportunities and where reputable sources can be located
Don’t take the “little things” for granted. Although some things are just expected, it is
important to make sure you are doing them. It is important to note most of these do
not require special skills at all. They include: be timely, be respectful, be honest
(including when you make mistakes), be positive/optimistic, be appreciative, be
focused, and be committed
Set goals and communicate those goals as appropriate with leadership in your
field/organization. “SMART” goals are a great way to help keep focused and
progressing. Having a Personal Development Plan in addition to one specifically for
your organization can guide you to your long-term goals
What general advice would you give to a Sales Representative/Assistant?
Hank Boyd: Demonstrated proficiency in sales represents a feather in your cap. For many
CEOs, they started their illustrious career in sales. Nowadays, it is a common
launchpad for scores of successful business executives in consumer package goods.
Why is this so? Savvy companies know that it is paramount that new hires
quickly learn who the real target consumers are. Spending time on the front lines will
enhance your later contributions to the firm. For example, after obtaining my MBA from
Berkeley, I had the good fortune to land a sales position at Merck. I served as a Hospital
Representative specializing in broad spectrum antibiotics. My territory consisted of
Stanford University Medical Center, Palo Alto VA Medical Center, and the Santa Clara
Valley Medical Center.
After 18 months of working diligently in territory, I was offered a promotion to
work inside at Merck's headquarters in Rahway, New Jersey. Once I truly knew the
needs and concerns of my clients - general surgeons, urologists, gastroenterologists,
urologists, and infectious disease specialists - Merck was confident I could craft
relevant literature pieces and design compelling ad campaigns to reach target
physicians.
Mastery of general sales is a highly coveted asset. Once you conquer a given
product domain, the artform of sales is entirely transferrable. Case in point, it is not
unusual for you to begin in pharmaceuticals and then effortlessly segue into medical
equipment sales after a couple of years.
What Sales Representative/Assistant skills would you recommend for someone trying to advance their career?
Hank Boyd: With the looming prospects of AI, soft skills will reign supreme in sales. While at
first blush it might seem counterintuitive in that product knowledge used to be cardinal
skill, today's salesforce relies heavily on networking. Numerous academic papers lend
credence to this idea. Great people skills often trump wonkish knowledge about the
product line.
As we wade further into the 21st Century, environmental scanning (or better yet
the innate ability to read prospects) will remain pivotal. Exceptional salespeople
instinctively scan a prospective client's office noticing all the trappings. They are trying to find something they can comment upon, by doing so they can establish common
ground. Once a connection is forged, salespeople move out of the box of being pesky
interlopers into becoming valued associates.
Lastly, if you decide to embark on a career in sales never forget the tried-and-
true axiom of ABC - always be closing. This phrase means having the gumption to ask
for the business. While sales recruits might have congenial and bubbly personalities, if
they cannot look the prospect in the eye and ask for the business, they ought to find
another profession.
What will help Sales Representative/Assistants increase their earning potential?
Hank Boyd: Nothing provides greater leverage in salary negotiations than having
documented sales experience. My advice would be to garner as much experience as you
can while in college. For example, you could fundraise for a nonprofit cause or a local
political campaign. If you have affiliation with a fraternity or sorority, volunteer to
serve on its recruitment committee. The bottom line is that you must convince any
potential employer that you naturally relate to people from all walks of life.
Eric Gjerdevig
Lecturer in Marketing, Director for the Center for Professional Selling and Sales TechnologyNorth Dakota State University
Marketing
What general advice would you give to a Sales Representative/Assistant?
Eric Gjerdevig: First, remember that what you get out of your first job is so much more than compensation. A great manager mentoring you is priceless: it will pay you back dividends for the rest of your career. That said, in sales our compensation is typically tied to our performance. That means we need to put yourself out there, pay attention to the actions of the most successful salesperson in the company, learn everything you can, and manage your time well.
What Sales Representative/Assistant skills would you recommend for someone trying to advance their career?
Eric Gjerdevig: I might be a contrarian with this answer. I think as technology advances very quickly with AI it's our human-to-human skills that will become rarer and more valuable over the coming years. It might sound silly but things such as asking questions, listening, storytelling, and being empathetic can function like superpowers and I think they will even more in the coming years.
What will help Sales Representative/Assistants increase their earning potential?
Eric Gjerdevig: Learning doesn't stop when you graduate. How jobs are done will continue to evolve more quickly with advancing technology. To excel you need to continue to learn, develop new skills, and be adaptive.
Director Dave Payne M.S.
Associate Professor of Practice / SalesUniversity of Akron
Specialized Sales, Merchandising And Marketing Operations
What general advice would you give to a Sales Representative/Assistant?
Director Dave Payne M.S.: Planning, practice, and skills are the keys to a successful career launch. Practice and coaching feedback will build competence, which builds confidence and sales performance success.
What Sales Representative/Assistant skills would you recommend for someone trying to advance their career?
Director Dave Payne M.S.: Skills and competence are king! Sales professionals are paid a commission and bonus based on "sales performance" results...this will continue to drive top sales reps and managers to earn some of the highest incomes in the country. I am very proud to share that U Akron sales graduates have had a nearly 100% job placement rate for over a decade, with some of the highest starting incomes in the state of Ohio. This is directly tied to the gracious support of the 30 Fisher Institute for Professional Selling corporate partners which hire them every semester.
What will help Sales Representative/Assistants increase their earning potential?
Director Dave Payne M.S.: As Director of the Fisher Institute, sales education professor and sales coach for the UA sales competition team, I look for three basic characteristics in our sales students. I look for "likability", "coachability" and "hunger for success". Here at U Akron, we are on the cutting edge of pioneering sales research and next level sales education utilizing AI, infrared technology, and biometrics/ physiological responses to sales stress. Skills are king... creating a new system for sales practice, AI feedback and repetition will be the game changer. Advancing skills to make a 21-year-old sales graduate to exhibit the skills and talent to appear ten years more experienced will be very attractive to hiring companies. This is happening at Akron next semester.
What general advice would you give to a Sales Representative/Assistant?
Meagan Glasco M.S., M.R.: As technology evolves rapidly, the significance of universal skills, not bound to particular platforms, will become more important. In particular, the ability and interest to engage in lifelong learning will become more important than ever before. Professionals will need to recognize areas within their industry that are undergoing transformation and proactively pursue new knowledge, integrating it into their work.
What Sales Representative/Assistant skills would you recommend for someone trying to advance their career?
Meagan Glasco M.S., M.R.: New graduates can optimize their salary potential by employing three key strategies. First, doing research into their value in the job market and the specific role they're pursuing enables informed negotiation. Second, possessing the ability to articulate their value through highlighting relevant skills and experiences enhances their bargaining position. Finally, integrating their research and communication skills into self-advocacy during the job search and when negotiating job offers will help new graduates optimize their salary potential.
What will help Sales Representative/Assistants increase their earning potential?
Meagan Glasco M.S., M.R.: I encourage graduates to connect with professionals in their field through LinkedIn, networking events, and/or alumni connections at their schools. Graduates can initiate conversations and schedule coffee or Zoom meetings to learn about roles in their industry of choice. Engaging with professionals currently working in graduates’ industry of choice will provide invaluable insight into essential skills, refine their career interests, and expand their network. The opportunity to hear real-life experiences shared by professionals is irreplaceable for graduates beginning their careers.
Jon-Paul McCool
Associate Professor of Geography; Environmental Science Program CoordinatorValparaiso University
Natural Resources Conservation And Research
What general advice would you give to a Sales Representative/Assistant?
Jon-Paul McCool: In terms of technical skills, the ability to utilize GIS for more than basic mapping. The ability to do more in depth analytical processes and to utilize the mobile components to the software. However, employers are stressing the need for new employees to have drive and individual initiative. Soft skills associated with independence, and the ability to learn on your own are going to be essential.
What Sales Representative/Assistant skills would you recommend for someone trying to advance their career?
Jon-Paul McCool: It is important to remember that the only person who can push your career forward is you. You have to go to places and events to get exposure to opportunities and you have to be willing to potentially move and learn new things. You really have to want to move forward with your career and you have to take a vested interest in it by pursuing additional learning opportunities such as workshops, joining professional organizations and attending meetings, volunteering, etc. A degree alone only distinguishes you from those who didn't graduate. How are you going to stand out compared to the thousands of others graduating across the country with the same major?
Timothy Kneeland
Professor and Chair History, Politics, and LawNazareth College of Rochester
History
What Sales Representative/Assistant skills would you recommend for someone trying to advance their career?
Timothy Kneeland: Take every opportunity that you can to learn new skills and to take initiative in different situations. Do not shy away from taking on new tasks that could lead to a promotion or could be invaluable in a later career.
Try to remember that institutions change slowly and that if you are smart, personable, and persistent, you can be the one to make beneficial changes to the organization that hired you. You have to build trust and relationships first.
Network! Go out of your way to meet people in your organization. Spend time having lunch with people. Get to know them and, if possible, find a mentor in your new position.
Frederik Beuk
Associate Professor of MarketingUniversity of Akron
Specialized Sales, Merchandising And Marketing Operations
What general advice would you give to a Sales Representative/Assistant?
Frederik Beuk: The key consideration is whether you really want to maximize your initial salary. For instance, envision two job opportunities: one offering a salary of $50,000 per year, where you'd be the most junior team member, and the other providing $75,000 per year, with the caveat that you would be the sole sales representative for the firm. The optimal choice is to prioritize learning opportunities. In this context, being the lone salesperson for a company that compensates its highest-earning sales professional $75,000 might not be your superior option. Instead, seek a position that offers the greatest potential for learning. Subsequently, demonstrate your negotiating prowess, a critical sales skill, by securing a slightly higher salary. However, it's essential not to fixate on maximizing your starting salary. Your career requires a long-term strategy, and you have several decades ahead of you to maximize income.
What Sales Representative/Assistant skills would you recommend for someone trying to advance their career?
Frederik Beuk: Digital Literacy and AI are obviously on everybody's mind. The benefit for early career professionals is that these are skills they can use to differentiate themselves from more established professionals. Embrace these tools. At the same time, being an authentic storyteller that helps buyers envision the potential of your solutions can be an extremely powerful skill.
What will help Sales Representative/Assistants increase their earning potential?
Frederik Beuk: Digital Literacy and AI are obviously on everybody's mind. The benefit for early career professionals is that these are skills they can use to differentiate themselves from more established professionals. Embrace these tools. At the same time, being an authentic storyteller that helps buyers envision the potential of your solutions can be an extremely powerful skill.
C. Darren Brooks Ph.D.
Assistant Department Chair and Executive Director, Center for Human Resource ManagementFlorida State University
Department of Management and the Center for Human Resource Management
What certifications/licenses/courses can have the biggest impact for Sales Representative/Assistants?
C. Darren Brooks Ph.D.: As jobs become more complex and require additional knowledge and skills, more advanced qualifications are becoming more the norm. However, this will largely be determined by the type of work a job prospect is seeking. Professional and technical positions often require advanced certifications, licenses, or degrees in certain areas such as a certified public accountant or a certified professional in human resources or a course in SQL. In order to be competitive in a post-pandemic job market, job seekers should research the field(s) of interest to understand what would be considered minimum requirements for a job to evaluate if they should invest in additional licensure or preparation.
What's a good job out of college for Sales Representative/Assistants?
C. Darren Brooks Ph.D.: This is a subjective question based on an individual's occupational interests, however, from my perspective a good job is one that allows you to apply your knowledge, skills, and experiences and provides some fulfillment in your life. Of course, there are many factors that influence your job choices such as your skillset, experience, pay, and the needs of the market for your skills, etc. However, as employers adapt to the evolving market demands, fields that will see higher levels of growth and new job opportunities are in the areas of healthcare, financial services, information technology and data security, software development, energy, data science and mathematics, analysts, and management. Specifically, my research suggests job growth over the next 3 to 5 years in the fields of:
-Healthcare. We are seeing demand in this field for both clinical and administrative jobs. Interestingly, according to the BLS, the area of home health is one of the fastest growing career areas with approximately 1.2 million jobs being created between 2019-2029. Additionally, administrators in healthcare industries are project to see a 32 percent growth in job opportunities over the next decade.
-Technology. This is a broad area that contains everything from software development to information and data security to artificial intelligence. As technology continues to become integrated with all jobs, including lower skilled jobs, technology professionals will continue to be in demand.
-Financial Services. Given the importance of financial management for individuals and organizations, financial management jobs are anticipated to grow by 15 percent over the next decade.
-Management. Managers, human resource professionals, consultants, and management analysts will continue to grow as organizations need professionals to help lead and manage turbulent times and changes in consumer demand. The BLS estimates approximately 500,000 new jobs will be created in this area over the next decade.
-Data Science/Operational Research/Mathematics. There are numerous occupations within this category. As a field, the need for jobs that analyzing data to inform organizational decisions is projected to see an increase of 31 percent.
What's a day at work look like for a Sales Representative/Assistant?
John Tobon: In the near term the work day will look a lot like online learning. Everything, starting with onboarding of employees has transitioned online. Newly hired employees may not meet their supervisors and co-workers in person for several months, if ever. There will be more real time online collaboration and greater need for proficiency in the use of communication software. Graduates may not necessarily live in the city where their employer is located, this will provide greater freedom to employees but it will also increase the level of competition for some positions. In the long term, workplace will look different. As a cost savings measure, companies will maximize the amount of offsite work that can be performed by implementing hybrid models that incorporate maximum telework arrangements.
Will there be an enduring impact of the coronavirus pandemic on Sales Representative/Assistants?
John Tobon: Yes, the enduring impact of the coronavirus pandemic on graduates will be how and where they will work. The pandemic forced employers to overlook their reluctance to telework arrangements in order to survive. The biggest change will come in government employment where all but the most sensitive positions will enjoy greater flexibility. This will also mean less travel for in-person meetings, as more people become more comfortable with video conferencing and as the technology becomes more secure and intuitive to the users, business travel will be reserved for only the most necessary activities.
What will help Sales Representative/Assistants increase their earning potential?
John Tobon: In the field of federal law enforcement the two growing needs are computer forensics and forensic accounting. Every law enforcement agency is in dire need of these skills, all criminal cases require forensic analysis of multiple devices such as phones, tablets, and computers. The demand for these skills far outweighs the current number of personnel available to perform the analysis. The complexity of the financial system has made tracing of ill-gotten gains a serious challenge even to the most experienced investigators. There is also greater emphasis on identifying the means and methods employed by criminal organizations and their co-conspirators to conceal illicit proceeds. The move to create greater transparency in beneficial ownership registries will create a flood of information that will require the unique skill set of forensic accountants to achieve success.
What soft skills should all Sales Representative/Assistants possess?
Jeffrey Gonzalez: Students need to be able to write well; they need to listen well; they need to learn audiences quickly; they need to acknowledge that they're entering into conversations with grace, rather than running in full speed; they need to understand cultural and identity differences; they need to understand the digital environment has a contrary balance of speed (content production; viral reactions) and permanence (your data trail).
What are the biggest trends we'll see in the Sales Representative/Assistant job market given the pandemic?
Jeffrey Gonzalez: I have to stress that I'm not an economist but an English professor who does a little work helping English majors think about their career options. That said, the American economy seems to continue down a bifurcated path--white collar labor that provides a modicum of security and blue- or pink-collar labor or gig work that isn't secure or well-paid. I would bet that we'll see a great deal of jobs in both sectors emerge as more people are vaccinated and as the summer months mean more people interacting outside, and I'm also optimistic about the stimulus packages' effect on the economy.
The trends will, if you ask me, mean more hiring. But for the students I work with, it'll likely be more of the same: underemployment for Humanities majors upon first graduating college, followed by slow & steady growth in wages and benefits through a period of switching jobs and careers. They'll start in jobs that involve reading, writing, researching, and analysis, or they'll support individuals engaged in these processes, before they start designing or directing projects of their own. Workers who learn fast, who have great language skills, who are adaptable to different circumstances--these people have the best chance of achieving careers.
Where will we see growth? In areas that cater to the very wealthy; in app development; in health care/public health (of course); in finance; in entertainment production though housed in a handful of places.
Will we see growth in academic hiring? Not for the field I work in--the teaching & research side. We will continue to see growth in the administrative aspects of the university, which has been the trend for decades, while tenure-line hiring has declined considerably. It's not a good job to pursue.
How have salaries changed over time for Sales Representative/Assistants?
Jeffrey Gonzalez: My field is academia, and salaries have stayed fairly consistent if you get a tenure-line job. I'm part of a collective bargaining unit, which means I have a much better chance at a decent wage and decent benefits. Adjuncts do the bulk of teaching at American universities, and they don't have nearly the benefits or pay that professors get. English primary and secondary school teachers's pay has also remained consistent or declined, and teachers, like most public-college professors, have to rely on negotiations with the state for raises. We train a lot of teachers, and luckily, none of them is in it for the money.
For the students we have who go into the information or knowledge sector, they start underemployed and move up, as I said. The most recent research I've seen (and again, I'm not an economist) said that Humanities majors eventually make as much as business or more career-specific majors (public relations, etc.).
What's a day at work look like for a Sales Representative/Assistant?
Ashley Strausser: As we continue to live and work through a global pandemic, many new graduates will be working remotely or in some sort of hybrid variation. Working remotely necessitates discipline and being a self-starter. Graduates will need to develop strong professional work habits that will serve them well and lay a strong foundation as they begin their career. Many of us are challenged by a lack of social interaction beyond meetings with colleagues or clients via Zoom or Teams. Working from home for the last year, I can personally attest that attending to our physical and mental health is more important than ever. Take time to go for a walk or run on your lunch break. Set your alarm early to spend time meditating before you begin your work day. Don't get into the habit of rolling out of bed at 7:55am to start work at 8:00am. Consider doing yoga after work to help relieve stress. Make it a point to set up regular Zoom lunch dates to connect with or get to know your new colleagues. With our laptop and work space set up at home it's easy to get into the habit of working much more than we normally would if we were commuting to and from the office. It's important to set boundaries related to when and how much we work. Employ a strong work ethic, but don't neglect important aspects of your well-being.
Will there be an enduring impact of the coronavirus pandemic on Sales Representative/Assistants?
Ashley Strausser: Much has changed in the last year as a result of the coronavirus pandemic. One of the most obvious impacts being that of how we work and connect with others. I believe that working remotely will continue as employees and organizations have proven that they can work effectively from home. For many graduates, utilizing digital technology to do their work, collaborate with colleagues, engage with clients and connect socially with friends and family will continue to be the norm for the foreseeable future.
Additionally, graduating during a global pandemic has required students to be more flexible, open-minded and resourceful than ever before. Students graduating this spring had to adjust and pivot last year when many internships were cancelled or turned remote. While there are many industries that are struggling, many others are experiencing unprecedented growth during this time. I am encouraging students to be open to exploring positions in different industries, sectors and even geographic regions than perhaps they were initially considering, while still being true to their interests and skills. I coach students daily on the importance of networking, which has always been an essential part of an effective job search strategy; however, the power of one's professional network is even more valuable in a competitive job market.
What will help Sales Representative/Assistants increase their earning potential?
Ashley Strausser: Graduates need to do their research, know their worth and negotiate their job offer. It amazes me how many students accept the salary offered to them without considering negotiation. Graduates should do their due diligence using sites such as Glassdoor and Salary.com to compare their salary offer to similar roles in the same region. If you are going to negotiate, you must be able to make a strong case as to why you are deserving of more money. This cannot be based on what you feel you deserve, but rather the skills you possess, relevant experiences you've had and the tangible results you've achieved that will enable you to be successful in the role. Evaluate the job description to determine if you possess some, or perhaps many, of the desired qualifications beyond the minimum qualifications listed. If so, use those as part of your negotiation. If not, consider how you might be able to develop those desired qualifications to make you a stronger candidate.
Competitive candidates should have a strong, well-rounded skill set. Being able to articulate your skills and experiences (academic, co-curricular, internships, research, study abroad, etc.) both on your resume and in an interview is critical. Know the skills necessary to be effective in the roles you seek. If you are lacking skills essential to your desired roles or industries, consider completing online courses or certifications through LinkedIn Learning or Coursera. Take advantage of skill-building resources and programs available through your university. Finally, research and prepare well for your interviews. This includes conducting mock interviews with staff in your career center to practice and gain valuable feedback on ways to improve your interviewing skills.
Margie Bernard MBA
Faculty - Graduate Healthcare AdministrationSaint Xavier University - Chicago, IL
Graham School of Management MBA Program
What are the biggest trends we'll see in the Sales Representative/Assistant job market given the pandemic?
Margie Bernard MBA: Because our COVID-19 pandemic is the worst challenge now facing Americans, our U.S. health care industry is transforming all systems and staff to better meet diverse patient population needs today. Across the U.S., students should expect that demand for qualified health care professionals and leaders will increase 17% to 24% yearly through 2030 since the supply of talented team members is shrinking due to retirements.
It's important to know that 30% of individuals now living in our country will be age 65 or older in the next seven years. This segment of our society will require truly compassionate teams of medical assistants, therapists, nurses, pharmacists, doctors, financial personnel and leaders who can seamlessly come together to deliver community-based care. Children and adults will need expedited team support to access timely appointments for wellness exams and treatment of pre-existing conditions such as obesity, high blood pressure, heart disease and cancer. Across the U.S., we will see a 56% jump in patients newly diagnosed with all types of cancer in the next 10 years.
These demographic changes underscore why our U.S. health care industry offers many students excellent career paths when young graduates realize that delivering quality team outcomes begins with prioritizing a 'we' rather than 'me' philosophy.
Saint Xavier University's (SXU) mission of serving wisely and compassionately is critical within the work of our Graham School of Management (GSM) and School of and Health Science (SONHS) students studying healthcare administration, especially because their future careers involve giving excellent service to diverse patients every day.
What's a good job out of college for Sales Representative/Assistants?
Margie Bernard MBA: A certificate on how to make Lean Process Improvements, which is something we offer to our graduate management students. This methodology teaches young graduates how to add value to every patient's experience while assuring that wasteful workflow actions or steps are driven out.
Team projects you have helped to complete look excellent on resumes. Make sure to emphasize why results achieved can enhance the lives of patients, family members or community residents this year.
Completed courses in accounting and finance show prospective employers that
you know how to save rather than spend organization resources on the job. Key principles covered
in such classes will also help to grow amounts you keep in your wallet and savings account as well.
What technical skills for a Sales Representative/Assistant stand out to employers?
Margie Bernard MBA: The most critical skillset relates to all aspects of communication, especially written and verbal. Understanding how to listen is vital since patients tell us about their needs through words and unspoken gestures, such as nods of agreement. Leaders under pressure to increase quality, reduce costs and eliminate errors want new hires who grasp work instructions quickly before medical emergencies happen. Teams reading your work should find correct spelling, grammar and words since poor messaging really does put patients' health in harm's way.
Respectfully collaborating with all team members by learning 24/7 is also essential to build career success in our health care industry. Since IT analytics, electronic medical records (EMRs) and financial dashboards are constantly displaying data notifying workers what tasks need attention, young graduates must be motivated to translate such information into meaningful action plans without constant supervision.
Such duties mean leaders must create a culture where communication across diverse work teams is encouraged around the clock so that timely decisions can be made. Coaching, counseling, strategic planning and budgeting skills are vital along with knowing of how to effectively resolve patient and staff conflicts that surface every day.
At Saint Xavier, our students focus on the most effective techniques to evaluate EMRS, patient surveys, quality measure reports and financial data, using health care analytic tools that will support making the best leadership decisions in leading high-performance care teams.
Perhaps most important are the skills gained from high-impact learning practices in the classroom. At SXU, our students believe that the topics covered in healthcare management courses provide them with a huge career advantage, especially when it comes to the new problem-solving skills they master each day, which rapidly translate into new action plans they implement with patients and colleagues. Students learn how to support geriatric patients who have changing emotional and physical needs, decrease the stigma individuals face when mental health conditions are diagnosed and gently support
family members who must make end-of-life care decisions.
Dr. Daryl Green
Associate Professor of BusinessOklahoma Baptist University
College of Business
What are the biggest trends we'll see in the Sales Representative/Assistant job market given the pandemic?
Dr. Daryl Green: Today's students need to embrace emerging market trends. For marketing students, the marketing concept means intimately understanding your customers and satisfying their immediate needs. The lingering pandemic from 2020 will make the job hunt more difficult this year. From my research, here are 2021 employment trends to consider:
Marketing strategy still matters. Today's businesses are using ineffective marketing strategies despite using digital tactics like social media platforms. According to HubSpot, only 61% of marketers believe their marketing strategy is effective. Yet, they are still pouring massive amounts of dollars into digital advertising. Understanding the basic marketing strategies will equip college grads for the challenges ahead.
Artificial intelligence and automation rise in 2021. Marketing professionals will need to be more tech-savvy. AI will make analyzing and implementing decisions more efficient. According to a McKinsey study, Netflix saved $1 billion in lost revenue in 2017 by using machine learning to make personalized recommendations. Other businesses, like Amazon, are doing the same.
Data analytics continue to emerge as a critical ingredient for market decision making. About 82% of marketers plan to increase their usage of first-party data (Source: Signal). Taking a marketing analytics course will be helpful to graduates.
Digital platforms will continue to dominate the economy. Thus, an online presence is essential. According to a Bright Edge study, digital ad spending will reach $389 billion in 2021. Thus, students need good digital literacy to succeed.
Mobile platforms like smartphones are the future. As for May of 2020, Google was responsible for 67% of all smartphone search traffic.
What technical skills for a Sales Representative/Assistant stand out to employers?
Dr. Daryl Green: According to a 2013 Gallup poll, more than one-third of business leaders doubt that higher education institutions in the U.S. are graduating students who meet their particular businesses' needs. In fact, the study showed that there is a disconnection between what business leaders need and what higher education is producing. The National Association of Colleges and Employers (NACE) has identified eight competencies associated with career readiness. These skills include career management, communication, critical thinking, cultural intelligence, digital literacy, leadership, professionalism, and teamwork. Sadly, most students are not aware of employers' expectations of career readiness competencies.
How have salaries changed over time for Sales Representative/Assistants?
Dr. Daryl Green: Based on my research, I predict that the current salaries for marketing majors will be unchanged from 2020. There are 'riches in niches.' Certain areas, like marketing analytics, may see a surge. For example, market research analysts are projected to grow 18 percent from 2019 to 2029, according to US BLS. However, Covid-19 is the X-factor for the economy.