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Sales representative vs sales specialist

The differences between sales representatives and sales specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales representative and a sales specialist. Additionally, a sales representative has an average salary of $56,591, which is higher than the $53,004 average annual salary of a sales specialist.

The top three skills for a sales representative include sales process, product knowledge and customer service. The most important skills for a sales specialist are building relationships, customer complaints, and customer orders.

Sales representative vs sales specialist overview

Sales RepresentativeSales Specialist
Yearly salary$56,591$53,004
Hourly rate$27.21$25.48
Growth rate4%4%
Number of jobs205,456324,069
Job satisfaction4.33-
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 62%
Average age4747
Years of experience44

What does a sales representative do?

Sales representatives primarily sell the company's products and services to businesses or organizations. They should be adept at closing out sales, negotiating, and providing customer service. They should be knowledgeable about the products or services of the manufacturer or producer they represent. They must also have strong analytical skills that would help them in coming up with cost-benefit analysis in assessing the current roster of clients and even prospective ones. Sales representatives should also be able to maintain good working relationships with all involved stakeholders, especially clients.

What does a sales specialist do?

A sales specialist is responsible for offering the best goods and services to customers in order to boost the company's sales. Sales specialists also promote strategies and solutions to contribute to the company's growth and profitability. A sales specialist must have extensive knowledge of the current market trends and the best sales skills to perform marketing tasks. Sales specialists should have excellent communication and customer service skills to assist existing and potential clients with their inquiries and concerns.

Sales representative vs sales specialist salary

Sales representatives and sales specialists have different pay scales, as shown below.

Sales RepresentativeSales Specialist
Average salary$56,591$53,004
Salary rangeBetween $33,000 And $94,000Between $30,000 And $91,000
Highest paying CityBoston, MABoston, MA
Highest paying stateMassachusettsMassachusetts
Best paying companyGoogleVMware
Best paying industryPharmaceutical-

Differences between sales representative and sales specialist education

There are a few differences between a sales representative and a sales specialist in terms of educational background:

Sales RepresentativeSales Specialist
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Sales representative vs sales specialist demographics

Here are the differences between sales representatives' and sales specialists' demographics:

Sales RepresentativeSales Specialist
Average age4747
Gender ratioMale, 58.1% Female, 41.9%Male, 55.1% Female, 44.9%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.5% Asian, 5.2% White, 72.5% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between sales representative and sales specialist duties and responsibilities

Sales representative example responsibilities.

  • Manage prospective leads and existing accounts through a CRM platform to accurately forecast revenue and develop long-term business partnerships.
  • Manage and create all content distribute via various social media outlets: Facebook, twitter, feedback blogs, etc.
  • Search for procurement contracts, attend trade shows, design flyers, postcards, etc.
  • Utilize POS sales software to maintain monetary sales information produce reports for organizational review.
  • Develop and maintain business relationships with businesses and policyholders using establish methods such as customer relationship management CRM.
  • Handle administrative and sales duties as Jr.
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Sales specialist example responsibilities.

  • Manage a Salesforce database comprise of customer information, leads and potential sales opportunities.
  • Manage Pardot (marketing database), and Zuora (online billing and payment gateway).
  • Manage territory retail accounts, category management, install POS, sell of manufacturer programs and implementation of sales programs.
  • Manage planning parameters in ERP via the item master (lead times, min/max, safety stock, pay terms).
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Lead on sales order reporting for Americas.
  • Show more

Sales representative vs sales specialist skills

Common sales representative skills
  • Sales Process, 9%
  • Product Knowledge, 9%
  • Customer Service, 7%
  • CRM, 6%
  • Business Development, 6%
  • Sales REP, 5%
Common sales specialist skills
  • Building Relationships, 10%
  • Customer Complaints, 9%
  • Customer Orders, 9%
  • Product Knowledge, 6%
  • Patients, 6%
  • Sales Process, 5%