Top Sales Representative Skills

Below we've compiled a list of the most important skills for a Sales Representative. We ranked the top skills based on the percentage of Sales Representative resumes they appeared on. For example, 19.4% of Sales Representative resumes contained Product Knowledge as a skill. Let's find out what skills a Sales Representative actually needs in order to be successful in the workplace.

The six most common skills found on Sales Representative resumes in 2020. Read below to see the full list.

1. Product Knowledge

high Demand
Here's how Product Knowledge is used in Sales Representative jobs:
  • Developed profitable relationships with current and prospective customers, and provided exceptional customer support through attentiveness and extensive product knowledge.
  • Maximized beauty product sales by developing customer relationships and thorough product knowledge through Business to Business commission based selling.
  • Provided product knowledge support to targeted physicians and clinic market segments as well as competitive clinical research analysis.
  • Participated in online courses to expand my product knowledge of durable medical equipment and Medicare/Medicaid coverage of products.
  • Earned a reputation for developing consultative relationships with customers earning new business based on trust and product knowledge.
  • Combined a positive attitude and product knowledge to resolve escalated issues and to ensure customer satisfaction.
  • Developed relationships with key suppliers and gained in-depth product knowledge to provide accurate information to customers.
  • Utilized all product knowledge and documentation to provide customers with product recommendations appropriate for their needs.
  • Supervised and improved customers' fitting room experience by applying apparel product knowledge and styling capabilities
  • Provide timely and accurate information to incoming customer order status and product knowledge requests.
  • Maintained up-to-date product knowledge within ever-changing market conditions through online and classroom continuing education.
  • Greeted and assisted customers with store merchandise providing product knowledge and personal testimonials.
  • Certified in product knowledge to provide presentation of featured and standard option availability.
  • Received recognition for demonstration of product knowledge and Challenger Selling during competitive simulation.
  • Provided comprehensive assistance with product knowledge and applications to contractors and subcontractors.
  • Maintain expert-level product knowledge National Account Specialist/Levolor-Kirsch Division, Atlanta, Georgia.
  • Provide excellent customer service through extensive product knowledge and industry insight.
  • Demonstrate technical selling skills and product knowledge dependent upon department assigned.
  • Demonstrated excellent product knowledge resulting in increased sales and profits.
  • Provided customers with excellent product knowledge and outstanding customer service.

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2. Customer Service

high Demand
Here's how Customer Service is used in Sales Representative jobs:
  • Demonstrated skills in establishing and maintaining professional relationships through exceptional customer service and diligent follow up and problem resolution.
  • Provided detailed customer service to existing policyholders by developing relationships with customers in order to better meet their needs.
  • Demonstrated exceptional customer service towards customers upon entering store building relationships and better understanding with each customer.
  • Collaborated with service departments to create procedures to increase customer service and improve customer satisfaction and loyalty
  • Collaborate with team members to ensure timely follow-up on leads and exceptional customer service delivery.
  • Provided excellent customer service and consultative branding/marketing advice to incoming calls from small businesses.
  • Provided customers with exceptional customer service and rapidly resolved potential issues and concerns.
  • Worked closely with customer service representatives and installation crews to ensure customer satisfaction.
  • Provided and maintained excellent customer service to homeowner after completion of roof installation.
  • Worked with bookstore assessments that ensured quality customer service and stipulated essential provision.
  • Provide customer service including replacing used and/or outdated first aid and safety products.
  • Greet customers display excellent customer service while maintaining a professional appearance and manner.
  • Provide professional customer service while creating an excellent customer experience with every interaction.
  • Provided exceptional customer service and follow through while developing rapport with assigned accounts.
  • Provided benefit consultations and customer service to broker and corporate clients.
  • Learned great customer service, and hospitality as well as administrative assistance
  • Build relationships to provide repeat business and excellent customer service.
  • Provided customer service and participated in floor-sets organizing incoming merchandise.
  • Maintained great customer service and collaborative relationships through organizational skills.
  • Recognized and rewarded for outstanding work performance and customer service.

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3. Sales Territory

high Demand
Here's how Sales Territory is used in Sales Representative jobs:
  • Managed sales territory of over 200 personally developed accounts, selling consumable and capital equipment to Dentists and institutions.
  • Assigned to an under preforming sales territory covering west/central Kentucky geography design around a predominately independent customer base.
  • Developed sales territory in Silicon Valley, providing word processing equipment and services to the executive community.
  • Offered construction and aerial lift equipment to general contractors and subcontractors within the Northern Wisconsin sales territory.
  • Promoted to outside sales, managed direct sales territory - Laboratory analysis equipment.
  • Hand-selected to reinvigorate deteriorating sales territory through expert sales and operations leadership.
  • Collaborated with 6 world renowned spinal surgeons on sales territory development.
  • Monitor speed and accuracy of deliveries within a designated sales territory.
  • Managed sales territory for commercial security company covering central New York.
  • Managed southeast sales territory valued at approximately $200 million annually.
  • Managed and developed specialty sales territory within the Urology/Neurology division.
  • Expanded sales territory adding new accounts previously serviced by competitors.
  • Shared responsibility of two and a half million dollar sales territory
  • Developed detailed knowledge of important referral sources in sales territory.
  • Performed professional presentations throughout local sales territory to generate enrollment.
  • Identified and secured new business within a designated sales territory.
  • Managed and developed sales territory in Georgia and Alabama.
  • Developed sales territory by locating and servicing all accounts.
  • Prepared and submitted approved plans for sales territory management.
  • Managed all aspects of a pharmaceutical sales territory.

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4. Sales Goals

high Demand
Here's how Sales Goals is used in Sales Representative jobs:
  • Leveraged exceptional sales skills and reputation for integrity to achieve high sales goals within a territory of relatively moderate potential.
  • Communicated daily with customers selling insurance policies which contributed to meeting weekly sales goals.
  • Directed product placement and marketing operations to exceed aggressive corporate sales goals.
  • Covered all national and international accounts and exceeded sales goals annually.
  • Exceeded sales goals continuously * Oversaw internet sales * Maintained Toyota certification
  • Communicate weekly with distributors on weekly sales goals and upcoming activity/focus.
  • Achieved sales goals and service performance requirements as communicated by Manager.
  • Maintained aggressive monthly sales goals while providing excellent customer service.
  • Sourced and prospected new revenue pipelines through networking opportunities with brokers and members, which aided in exceeding monthly sales goals.
  • Exceeded sales goals by 123% for all products, including 15.6% volume growth in first 6 months in territory.
  • Meet sales goals - Express thorough communication to customers - Record Inventory - Manage store - Investigate and review customer solutions
  • Captured lead information on all calls to generate follow up opportunities, and developed sales strategies to meet sales goals.
  • Work closely with team members and management to meet quarterly goals, as well as, meeting individual sales goals.
  • Awarded for the overall highest volume script increase for all three promoted products which exceeded my team sales goals.
  • Maintained a regular call cycle on existing customers while prospecting for new opportunities to help meet company sales goals.
  • Provide excellent care for our guess, walk our guess through the buying process, meet monthly sales goals.
  • Work closely with sales managers, estimators, and customers to achieve both customer and sales goals Accomplishments.
  • Surpassed sales goals by 70%, and was moved up to the next level of the company.
  • Even though 2009 was a difficult year I met my sales goals and increased my sales in 2010.
  • Executed all monthly sales goals and educated customers both on new products and effective ways to market them.

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5. New Accounts

high Demand
Here's how New Accounts is used in Sales Representative jobs:
  • Service established hospitality industry customers and develop new accounts for a major wine and spirit wholesaler.
  • Identified and developed new business opportunities for increased sales to existing accounts or acquiring new accounts.
  • Leveraged uniform rental industry knowledge and expertise to successfully acquire profitable new accounts.
  • Developed new accounts, and serviced existing customers in financial/insurance services industry.
  • Develop new accounts by assessing customer needs and offering superior customer service.
  • Collaborated with outside representatives to maximize opportunities with new accounts.
  • Developed a personal method for establishing new accounts successfully.
  • Solicited businesses for new accounts and facilitated business openings.
  • Provide operational support by opening and maintaining new accounts.
  • Obtained new accounts and responsible for maintaining customer satisfaction.
  • Balanced developing new accounts while maintaining existing accounts.
  • Prospected designated territory for new accounts.
  • Developed and managed several new accounts.
  • Prospected new accounts on a weekly basis in designated territory, while closing new sales and line extensions with existing accounts.
  • Engaged in an aggressive effort to find new accounts, close agreements, and succeeded in monopolizing many wine lists.
  • Obtained orders, and established new accounts by planning and organizing daily work schedule to call on potential new clients.
  • Ranked 3rd in office of 27 sales reps based on new accounts, renewal, increase, and revenue retention.
  • Opened up several major profitable new accounts by making outside sales cold calls to introduce the company's services.
  • Maintained and grew existing accounts and acquired new accounts through cold calling, networking, market analysis and referrals.
  • Create and maintain a business plan utilizing CRM, with targeted new accounts and completely mapped territory and calendar.

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6. Phone Calls

high Demand
Here's how Phone Calls is used in Sales Representative jobs:
  • Initiated telephone calls to new and current business customers regarding internet and yellow pages advertising.
  • Provided excellent customer service while attending phone calls and organizing records.
  • Communicated with supervisor through email and telephone calls.
  • Assisted customers with purchases, answered phone calls, re-stocked products on the floor, and maintained an organized work zone.
  • Responded to incoming telephone calls from prospective and existing customers, quoting prices, providing information, solving customer's concerns.
  • Be available 24/7 for phone calls or requests to travel all over west Texas to take care of the clients needs.
  • Answer phone calls for a utility company and assist moving customers with moving their TV and internet into their new homes.
  • Worked in the HR Department Call Center answering phone calls on Employee benefits and Insurance Provider questions, Insurance Claims and Medicare
  • Follow up phone calls were made daily to make sure customers were well informed and satisfied with all repairs completed.
  • Pursued new leads by phone calls, door to door cold calling, networking and following up after sales calls.
  • Assisted in phone calls to area doctors to introduce the nutritional products or elaborate upon their current knowledge and usage.
  • Receive inbound phone calls in order to assist potential members in creating a financial game-plan to achieve their financial dreams.
  • Use a sales based software to make phone calls to potential clientele daily to set appointments for the week.
  • Answer phone calls, Filing, Tracking Inventory, Keeping Records, Cash Handling, Set up Delivery Appointments.
  • Place telephone calls to prospective clients interested in selling their campground timeshares from telephone numbers on a generated list.
  • Develop relationship with customer via telephone calls and email communication to make sales of the equipment that they need.
  • Estimated number of accounts seen per day 15-20 as well as 20-40 phone calls made to prospective clients.
  • Completed various office duties such as filing, making copies, faxes, phone calls and inputting information.
  • Create and manage client database, design marketing and advertising material, answer phone calls and update records.
  • Answer incoming phone calls, phone sales, handle customer service issues, have stellar product and policy knowledge

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7. Sales Reps

high Demand
Here's how Sales Reps is used in Sales Representative jobs:
  • Developed training and internal communication tools and trained new sales reps in designated territories.
  • Planned/organized marketing and sales trips to maximize effectiveness of sales reps.
  • Assisted training new sales reps in all aspects of Acosta job responsibilities and functions for dedicated Procter & Gamble product team.
  • Ranked in the top 3 every month for overall sales performance out of 12 sales reps in the North Knoxville district.
  • Worked with Branch Managers, Sales Manager and Route Sales Reps to find new sales opportunities and correct any service issues.
  • Led team of 8 sales reps in San Diego North territory in developing sales strategies, budget planning, and forecasting.
  • Ensured customers had a comfortable environment to discuss cellular plans, wait for sales reps to be available ans easily shop.
  • Developed sales reps on sales skills, industry and product knowledge, product demonstration techniques, pricing strategies and proposal creation.
  • Work with other sales reps and marketing to come up with the best way to service accounts and grow numbers.
  • Selected to assist in on-boarding and training of new sales reps in AT&T s selling principles and operations.
  • Served as District Trainer for new sales reps in Southern California region; developed training programs from the ground up.
  • Served as a Peer Mentor and Team Lead to assist and train new Sales Reps. * Promoted to Sales Manager.
  • Ranked in top 3 every month out of 80 sales reps in Knoxville market for highest accessory product profit margin.
  • Finished first or second out of six sales reps each month by achieving or exceeding monthly sales quotas and bonuses.
  • Competed with other sales reps in the company, as well as helped my team achieve our goal each week.
  • Awarded sales incentive trip to Germany finishing sales contest in the top 15% out of 400 sales reps company-wide.
  • Created, Trained and utilized sell decks and standards to be used by current and new RS Sales Reps.
  • Headed e-commerce by designing and maintaining the company website and simplifying the way customers interacted their territory sales reps.
  • Recognized as a top ten performer, National Product Specialist and selected as a mentor for new sales reps.
  • Accompanied Pittsburgh sales reps on calls and facilitated weekly training sessions and meetings to set strategic goals and objectives.

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8. Potential Customers

high Demand
Here's how Potential Customers is used in Sales Representative jobs:
  • Handled Sales Development such as souring of Potential Customers, Product Development, Company Presentation and Coordination with Technical Support.
  • Initiated cold calls to customers and potential customers to solicit business or to follow-up previously quoted business opportunities.
  • Established market presence through competitive analysis, developing presentations, identifying potential customers and making sales calls.
  • Interacted with potential customers regarding Business Communication requirements and advised customers on types of solutions to purchase.
  • Deliver prepared sales talk to potential customers using tailored sales scripts to better target specific individuals.
  • Explained available products in detail to potential customers and assisted customers in making informed decisions.
  • Develop new customer territory through researching potential customers, cold calling and establishing customer base.
  • Provided information to potential customers regarding prices, product availability, and delivery schedules.
  • Demonstrate various products to potential customers through product presentations while also addressing any questions.
  • Provide information to new timeshare owners, including providing information to potential customers.
  • Identified and called on potential customers that included automobile dealerships and maintenance shops.
  • Contacted over 120 potential customers daily and largely contributed opening new sales territories.
  • Demonstrated products and services to potential customers, while achieving maximum sales profitability.
  • Participated in road shows giving presentations to potential customers explaining product in detail.
  • Contacted potential customers and provided information on product merits; finalized sales.
  • Planned and scheduled appointments with potential customers while maintaining quality customer service.
  • Acted as Project Manager when implementing alternatives to contacting potential customers.
  • Scheduled and traveled to appointments with potential customers through personal referrals.
  • Created a welcoming and friendly environment to encourage potential customers.
  • Identify potential customers and develop a relationship with existing members.

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9. New Clients

high Demand
Here's how New Clients is used in Sales Representative jobs:
  • Identify and qualify perspective new clients such as electrical engineers, electrical contractors and general contractors.
  • Increase existing portfolios and revenue opportunities, by identifying potential new clients and business opportunities.
  • Generated numerous cold calls and cultivated new clients through excellent telemarketing and communication skills.
  • Managed all business and administrative functions while sourcing new clients and optimizing customer satisfaction.
  • Serviced insurance and financial security needs of existing client base and developed new clients
  • Generated additional revenue via signing up new clients and cross-selling existing databases.
  • Prepare and deliver sales presentations to prospective new clients; follow up with key customer decision makers and to close all sales
  • Acquired new clients and negotiated contracts with Denver metro restaurants for linen service; consistently met and routinely exceeded sales goal.
  • Conducted effective follow up on new clients and clients whom had made purchased providing exceptional referral rates and repeat sales.
  • Assisted in operating room; gave sales presentations; managed samples; developed new clients; facilitated surgeons attending conferences.
  • Led branch in new account generation for 6 consecutive years with an average of 15 new clients each month.
  • Employed Consultative Selling Skills, producing 74 new clients in the first year of hire, goal was 60.
  • Performed needs analysis for new clients to determine which health insurance plan best meets their medical and financial needs.
  • Prospected for new clients, ran appointments, cold called, and created and conducted presentations to prospects.
  • Managed/developed over 300 accounts for a radio station, nearly 20% of which were prospected new clients.
  • Contribute to the increase of sales earnings of the company by growing existing clients and establishing new clients.
  • Build relationships with new clients, provide accurate information, and ensure client satisfaction regarding coverage and services.
  • Developed and implemented sales and marketing strategies resulting in hundreds of new clients from untapped small business verticals.
  • Performed outbound phone sales to businesses to gain new clients for utilities, both electricity and natural gas.
  • Created and Developed territory of Rochester and surrounding areas through concentrated prospecting and calling on new clients.

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10. Repeat Business

high Demand
Here's how Repeat Business is used in Sales Representative jobs:
  • Served as Accounts Manager while effectively facilitating client services and support that garnered repeat business, referrals and customer loyalty.
  • Improved account service and developed repeat business by utilizing product knowledge and providing exceptional customer service with attention to detail.
  • Demonstrated excellent customer satisfaction skills by maintaining above average survey results in addition to referral and repeat business from existing customers
  • Established and maintained positive, ongoing relationships with accounts to ensure completion satisfaction and generate repeat business and referral generation.
  • Managed sales and delivery reports daily to ensure timely delivery of product ensuring a positive customer experience for repeat business.
  • Focused on developing client base and building repeat business through customer advocacy, education, and personal relationship building.
  • Worked independently with proven experience in developing new business, building repeat business and managing a sales territory.
  • Elevated customer satisfaction levels, building a loyal customer base to generate repeat business and quality referrals.
  • Offered personalized recommendations to fit customer's budgets which often resulted to positive feedback and repeat business.
  • Established and maintained relationship with both new and existing customer to encourage new and repeat business opportunity.
  • Identified, researched, and contacted customers building positive relationships that generated future sales and repeat business.
  • Develop and maintain relationships with key physicians and hospital customers to encourage new and repeat business opportunity.
  • Develop positive relationships with decision makers which foster a substantial pipeline of referrals and repeat business.
  • Developed professional relationships with contractors and business owners, ensuring repeat business and market retention rate.
  • Developed profitable repeat business, delivering high quality service to local schools and organizations in the area
  • Developed and implemented innovative sales and brand awareness strategies that increased customer satisfaction and repeat business.
  • Established excellent customer relations; created an atmosphere conducive to increased sales and repeat business.
  • Established customer communication models that led to multiple trips booking and drove unprecedented repeat business.
  • Resolved guest complaints and created repeat business by developing long-term relationships with regular customers.
  • Generated high levels of customer satisfaction evidenced by client recognition letters and repeat business.

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11. Internal Medicine

high Demand
Here's how Internal Medicine is used in Sales Representative jobs:
  • Developed new client base and managed an established territory of physicians, which included internal medicine, family practice and pediatricians.
  • Maintained distinct relationships and call point focus on cardiologists, endocrinologists, family/internal medicine, integrative health, and wellness practices.
  • Secured accounts with three Summit Medical Group physician practices including an internal medicine clinic and two additional family medicine clinics.
  • Managed territory successfully promoting products to Cardiologists, Pain Management, Urologists, Primary Care and Internal Medicine Physicians.
  • Established rapport with family practice, internal medicine and cardiology physicians throughout eastern South Dakota and western Minnesota.
  • Formulated marketing strategies and engaged with endocrinologists, cardiologists, and internal medicine physicians to promote product value.
  • Called on oncologists, pain management specialists, orthopedic surgeons, neurologists and internal medicine physicians in Orlando.
  • Developed key relationships with anesthesiologists, neurologists, oncologists, family practice, and internal medicine physicians.
  • Delivered high-impact sales calls to cardiovascular specialists included family practice, internal medicine, cardiologists and endocrinologists.
  • Launched an anti-diabetic medication and sold an anti-hypertensive medication to Endocrinologists, Cardiologists and Internal Medicine Physicians.
  • Utilize strong scientific/technical knowledge for diabetes products, marketing in Family Practice, Internal Medicine and Endocrinology.
  • Represent cardiovascular pharmaceutical company in consultative sales within cardiovascular, primary care and internal medicine call points.
  • Deliver specific products to cardiologists, endocrinologists, pain management, internal medicine and primary care physicians.
  • Perform sales presentations to targeted medical professionals including Family Practice, Internal Medicine, and Cardiologists.
  • Promoted products to Cardiologists, Dermatologists, Podiatrists, Family Practitioners, and Internal Medicine Physicians.
  • Represent Pfizer by delivering specific products to specialty, internal medicine and primary care physicians.
  • Promoted pharmaceuticals to general/Family Medical, Internal Medicine, Urology, Obstetrics & Gynecology practices.
  • Target lists include Primary Care and Internal Medicine physicians, Pediatricians and Respiratory specialists.
  • Managed territory of 200+ physicians promoting thyroid medication to Endocrinologists and Internal Medicine Doctors.
  • Called on internal medicine/general practitioners and Cardiologist's in Northern New Jersey territory.

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12. Door Sales

high Demand
Here's how Door Sales is used in Sales Representative jobs:
  • Scheduled appointments and performed door-to-door sales of cleaning and air purification products.
  • Recognized for performing exceptional Customer Service while carrying out door-to-door sales.
  • Conducted door-to-door sales, establishing and maintaining profitable customer relationships.
  • Performed door-to-door sales and maintained a positive mental attitude.
  • Conducted door-to-door sales while developing strong sales and communication skills
  • Performed door-to-door sales of the Atlanta Journal-Constitution newspaper.
  • Marketed home security system through door-to-door sales and advertising
  • Provided door-to-door sales and excellent customer service to company
  • Served as door-to-door salesperson for security system.
  • Commission-based door to door sales highly competitive atmosphere
  • Provided door-to-door sales of home improvement products
  • Cash handling, outdoor sales, customer service, ability to make glass art, quick books, and inventory keeper.
  • Involved in a very diverse range of sales, cold calling, residential door to door sales, and also inquiries.
  • Persuaded 125 homeowners via door-to-door sales to advertise new technologies on behalf of General Electric in exchange for customized security system.
  • Conduct door-to-door sales of Video, High Speed Internet, Phone, and Home Security services within assigned residential territories.
  • Protected over 125 families with seasonal door-to-door sales of smart-home automation/security systems in Tampa Bay and New York, NY.
  • Assessed for potential and interested clients while participating in door to door sales for an environmentally conscious solar base company.
  • Job duties included door-to-door sales, inbound and outbound phone sales, customer retention reports, and exceptional customer care.
  • Organize door to door sales for private vendor * Assisted in sales process in the purchase of consumer goods.
  • Promoted Green Mountain Energy through door-to-door sales * Educated and informed customers about the benefits of 100% pollution-free electricity

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13. Customer Base

high Demand
Here's how Customer Base is used in Sales Representative jobs:
  • Maintain client relationships through communications and notification about promotions and products to foster long-term relationships and a loyal customer base.
  • Performed direct sales and delivery functions and provided assistance with accounting and promotional activities for assigned customer base.
  • Maintained current customer base and proactively prevented defection of customers from route through service and relationship building.
  • Researched market conditions in a highly competitive industry with a constantly changing diverse customer base.
  • Managed all customer relations for company's entire customer base including many government contacts.
  • Create plans to increase customer base and improve customer retention while increasing profitability.
  • Maintained customer base and generated new accounts within designated and new territories.
  • Exceeded employer expectations while establishing a customer base for future business.
  • Managed customer base of Universities and Genetic Research Laboratories.
  • Contributed to business development efforts and expanded customer base.
  • Generated new business and expanded customer base.
  • Developed solid customer base for upcoming designers.
  • Networked with the hiring managers in the area to create a strong customer base and awareness of the start up company.
  • Participated in conference calls with colleagues to share early success strategies and identify new opportunities to drive growth in customer base.
  • Managed over 100 accounts for $57 million Web-based database products and services division with total customer base of 3,000 organizations.
  • Provided outstanding customer service, developed community connections, worked with existing customer base as well as increasing client base.
  • Increased route revenue volume through the sale of additional items from our product line and catalog to existing customer base.
  • Maintain current customer base as well as generating new business whether from leads, cold calling and mailing brochures/line cards.
  • Participated in outbound calling programs to existing customer base to increase return sales Set up and explained new membership contracts.
  • Work with and maintain current customer base by assisting customers on hosting, network services and website design and development.

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14. Customer Relations

high Demand
Here's how Customer Relations is used in Sales Representative jobs:
  • Processed and executed customers' inquiries on a timely basis and maintained positive customer relations and ensured excellent customer satisfaction.
  • Stand out sales representative for this National Company focusing on customer satisfaction with an emphasis in customer relationship building.
  • Communicated with thousands of homeowners, developed customer relationship skills and the ability to communicate clearly and effectively.
  • Worked directly with customers assisting in sales, resolving problems and ensuring maintenance of productive customer relations.
  • Performed general sales functions including competitive selling, customer relations, promotion development, and client consultation.
  • Utilized Ehrlich proprietary Customer Relationship Management software in order to qualify and establish new leads and contacts.
  • Facilitated 20 merchandising training activities for customers and salespersons, resulting in improved sales and customer relationship.
  • Perform regular sales calls to designated accounts to cultivate customer relations and satisfaction with service provided.
  • Maintain current customer relations while developing profitable new accounts through relationship building and ongoing sales support.
  • Demonstrated exceptional time management, problem solving and customer relations skills while assisting each customer.
  • Managed all administrative duties, including scheduling, customer relations, materials presentation and budgets.
  • Maintained customer relations management system of existing clientele and handled negotiations smoothly using product knowledge.
  • Created customer relationship regional and national utilizing career experience to achieve result for product specification.
  • Directed customer relationship activities, contract negotiations and order fulfillment to Ohio School Districts.
  • Developed and managed customer relations to maximize service satisfaction to contribute to sale growth.
  • Generated and grew revenue through consultative sales, marketing effectiveness and customer relationship building.
  • Help management when necessary with training, supervision, monitoring, and customer relations/disputes.
  • Finalized orders with customers, entered details of order into customer relationship management software.
  • Supported customer relations to ensure total customer satisfaction utilizing tracking methods to measure improvements.
  • Gained experience in professional interaction, time management, and customer relationship development.

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15. Market Share

average Demand
Here's how Market Share is used in Sales Representative jobs:
  • Planned and executed business strategies focused on building market share and sales volume through continuous visits to office and hospital-based cardiologists.
  • Selected the correct products and assisted customers in making product selections according to local market requirements determined by market share.
  • Communicated daily with local and area distribution managers to discuss opportunities to grow market share strategically based on customer needs.
  • Job responsibilities include maximizing company profits by gaining floor space, selling innovation products and maximizing market share.
  • Develop and implement strategies within our pod to most effectively gain market share within a specified geographical territory.
  • Increased market share by switch selling, enforcing contractual compliance, and encouraging imaginative advertising placements.
  • Captured major market share by adopting highly consultative style that gained advocacy of many neurologists.
  • Specialized in expanding current market share by successfully marketing new indications of current products.
  • Utilize available resources and knowledge to orchestrate solutions that increase market share and profitability.
  • Prospected and developed business relationships to expand market share in assigned territory.
  • Increased market share and distribution network of Anheuser-Busch throughout Southern California market.
  • Implemented growth and retention strategies improving agent satisfaction and increasing market share.
  • Utilized consultative and relationship selling to increase market share in specified territory.
  • Captured and sustained market share for ZipLine innovative non-invasive skin closure device.
  • Achieved 70%+ of North American market share through ability to develop and maintain trustworthy partnerships with customers and distributors.
  • Ranked 1st or 2nd consistently, out of 12 reps in District for portfolio market share in 2008 and 2009..
  • Promoted back to St Louis market to be trained in Industrial Coatings because of a substantial increase in market share.
  • Maximized market share and gained all aspects of customers' business by analyzing client needs and leveraging products and services.
  • Attained over 90% market share all product areas (100% in all areas except degenerative lumbar).
  • Work to maintain a strong market presence in the tank head industry while increasing market share and company profitability.

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16. New Product Development

average Demand
Here's how New Product Development is used in Sales Representative jobs:
  • Nominated as Regional Point Sales Representative responsible for communicating new product developments, marketing initiatives and corporate objectives to the field.
  • Created and launched new product development programs for corporations in the industrial and banking industries utilizing Smiths Power proprietary electronic components.
  • Managed all corporate new product development and product promotions functions, including key account management, customer relationship development.
  • Attended annual conferences and seminars to stay informed about new product developments and build relationships with supply representatives.
  • Developed experience in new product development, product introductions, and new business development with industry leader
  • Subject matter expert and panelist for corporate research on new product development and marketing research initiatives.
  • Assisted with leading new product development ideas and executing marketing strategies specifically designed for customer growth.
  • Consulted retailers regarding new product development and conducted direct micro-marketing campaigns by customizing promotional material.
  • Remained current on new product developments and enhancements, market activity and competition.
  • Participated in new product development and chaired Business Unit and Warranty Reduction Meetings.
  • Re-established business relationship with large Semiconductor manufacturer, resulting in new product development.
  • Key contributor to several successful new product development and line extension programs.
  • Provided new product development and marketing support to maximize client profitability.
  • Expanded responsibilities to embrace new product development and strategic market planning.
  • Created and implemented successful sales initiatives that drove new product development.
  • Conducted seminars to showcase new product development and customer benefits.
  • Recruited surgeon participation in new product development.
  • Participated in work shopping new product development.
  • Trust, integrity and character are why the customers sought me out to work with them on their new product development.
  • Assess trends in the veterinary market, competitors, strategies and new product development by monitoring internal and external indicators.

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17. Client Relationships

average Demand
Here's how Client Relationships is used in Sales Representative jobs:
  • Prospected and managed new and existing client relationships, providing financial solutions and products while completing a full-time education schedule.
  • Maintained long-term positive client relationships which allowed for individualized product placements, streamlined inventory, and custom product rotations.
  • Developed sales territory and built strong client relationships within a highly competitive environment through networking and incentive programs.
  • Specialize in developing client relationships through extensive research and expert communication skills that ensure customer satisfaction and retention.
  • Develop distribution channels in multiple territories and built strong client relationships within a competitive environment through networking.
  • Worked in a fast pace environment with constant customer interaction while developing high empathetic client relationships.
  • Cultivated new client relationships and ensured retention of existing clients by delivering world-class customer services.
  • Promoted to management as a result of ability to develop client relationships and deliver results.
  • Managed and expanded territory by building client relationships and penetrating markets with new offerings.
  • Managed client relationships; identified and cultivated new business relationships in Northwest Portland territory.
  • Managed commercial client relationships to develop and extend customer base and generate incremental sales.
  • Created new accounts and fostered client relationships in a telemarketing inside sales environment.
  • Developed strong client relationships and recommended appropriate financial solutions to over 600 people.
  • Fostered client relationships and continually serviced accounts at business and individual policyholder levels.
  • Developed highly empathetic client relationships and earned reputation for exceeding customer satisfaction surveys.
  • Developed and sustained client relationships throughout the sales cycle including on-site product demonstrations.
  • Managed client relationships, resolved client issues with customer service representatives and management.
  • Managed client relationships and developed account plans that increased productivity and profits.
  • Maintained client relationships & vendor representation which increased overall sales & business.
  • Developed highly empathetic client relationships and earned reputation for best Customer Service.

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18. Prospective Customers

average Demand
Here's how Prospective Customers is used in Sales Representative jobs:
  • Provided customers with information relating to product availability, substitution options and pricing, as well as solicited prospective customers.
  • Provided communications and information, inclusive of photos, product provenance, manufacturing information to customers and prospective customers.
  • Prepared as well as delivered Sales and technical presentations explaining products and services to customers and prospective customers.
  • Assisted customers and prospective customers with problems involving the use of company services and recommended suitable resolutions accordingly.
  • Identified prospective customers, monitored market conditions, reported sales activity and an accurate sales forecast to management.
  • Analyzed the territory/markets potential and determined the value of existing and prospective customers value to the organization.
  • Identified prospective customers by using business directories, referrals, participating in organizations and attending trade shows.
  • Called prospective customers utilizing automated dialing system to explain different types of service or products offered.
  • Presented, promoted and sold products/services using advanced communication skills to existing and prospective customers.
  • Secure referrals and deliver excellent customer service to existing policy holders and prospective customers alike.
  • Promote and sell wireless Internet service to existing and prospective customers through a relationship-based approach.
  • Traveled through assigned territory to call on regular and prospective customers to solicit orders.
  • Maximized sales by regularly connecting with well-established clients and building relationships with prospective customers.
  • Interviewed prospective customers to identify purchasing needs and articulate vehicles' value and benefits.
  • Presented, promoted and sold products/services using solid arguments to existing and prospective customers.
  • Sell all apparel to current and prospective customers through traveling around assigned territory.
  • Generated new business by cold calling prospective customers while effectively communicating current promotions.
  • Establish, develop and maintains business relationships with current customers and prospective customers.
  • Directed quality focused teams to successfully test and approve products by prospective customers.
  • Originated phone calls to prospective customers and provided information about products and services.

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19. Sales Floor

average Demand
Here's how Sales Floor is used in Sales Representative jobs:
  • Stocked the sales floor with merchandise and ensured that the shelves were organized, well kept, and fully stocked.
  • Worked in a high energy team based environment made exceptional numbers on beginning weeks of employment top on sales floor.
  • Perform general sales floor duties; assisted customers with locating item stock merchandise on sales floor and document store inventory.
  • General merchandise associate with responsibilities that include shipping and receiving, catalog orders, sales floor stock and cashiering.
  • Provided excellent customer service and knowledge on corporate inventory, building client relations on and off the sales floor.
  • Served on team that accelerated the movement of received merchandise to the sales floor maximizing sales and revenue potential.
  • Managed relationships with store and district managers acquiring end caps and increasing sales floor space in the Chicago market.
  • Achieved sales goals immediately on the sales floor making sales on at least 40% of my calls.
  • Maintain store up keep: Kept sales floor clean; make sure stock room is neat and orderly.
  • Welcomed and directed customers, Organized/replenished sales floor, Assisted customers when needed, Processed payments behind the register
  • Maintain constant presence on sales floor to address customer's needs and promoted company's credit card program.
  • Guide our customers in every way working in the sales floor and fitting room, and cash register.
  • Helped with organizing the modules on the sales floor and maximizing sales with customer interaction and electronics knowledge.
  • Assist personnel on the sales floor by educating customers and responding to any technology questions and concerns.
  • Maintained an orderly and organized stock room and restocked merchandise on sales floor on a continuous basis.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves and taking inventory.
  • Assisted management with configurations of sales floor, requisition and protocol for supply and demand of store.
  • Managed sales floor merchandise so that customers were able to find the correct size and colors desired.
  • Maintained a clean and organized work area, Ensured stock levels on the sales floors were maintained.
  • Worked on the sales floor promoting product as well as finalizing the sale at the register.

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20. Sales Presentations

average Demand
Here's how Sales Presentations is used in Sales Representative jobs:
  • Gained expertise in company's product line and delivered sales presentations door-to-door successfully meeting and exceeding sales performance goals.
  • Established relationships with management representatives at commercial, industrial, and other businesses and conducted sales presentations and demonstrations.
  • Performed sales presentations, drafted proposals, implemented service agreements, conducted installations, and managed account receivables.
  • Developed and expanded market share by extensive customer service through sales presentations, coordinating promotions and training seminars.
  • Managed prospect database, delivered sales presentations with key decision makers, and managed accounts within territory.
  • Executed marketing plan by developing and distributing marketing literature, and conduct sales presentations to potential clients.
  • Penetrated territories, finalized contracts, planned and executed sales presentations and maintained customer satisfaction.
  • Administer informational sales presentations at trade shows, health fairs and various community organizations.
  • Provided clinical literature, sales presentations and sample distribution to physicians in my territory.
  • Identify opportunities, develop ideas, and deliver sales presentations to maximize merchandising opportunities.
  • Set appointments via telemarketing and performed sales presentations of high volume imaging systems.
  • Deliver effective sales presentations to gain additional product placements and sales within account.
  • Designed and executed sales presentations highlighting product features, benefits and indicated uses.
  • Developed and presented sales presentations at meetings to help develop other sales representatives.
  • Delivered consultative sales presentations, assessed client needs, and recommended right-sized solutions.
  • Created and delivered residential and commercial sales presentations for major renovation projects.
  • Demonstrated vehicles and tailored sales presentations to suit specific personalities and interests.
  • Developed hundreds of formal proposals and conducted hundreds of sales presentations.
  • Communicated product knowledge and delivered sales presentations to maximize sales performance.
  • Delivered sales presentations and demonstrations to customers on products and services.

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21. Cold Calls

average Demand
Here's how Cold Calls is used in Sales Representative jobs:
  • Prospected aggressively and presented services to key decision-makers during cold calls; opened nearly thirty new commercial accounts.
  • Conducted business to business cold calls, maintained existing accounts, and prepared reports for each call in Utah and Idaho.
  • Prepare municipality bids, generate quotes, cold calls and schedule all follow up activity through use of CRM sales tool.
  • Expanded customer base in the greater Houston area by conducting cold calls, out-calling, making sales calls, and networking.
  • Make 300+ cold calls daily selling worry free appliance coverage on behalf of PSE&G along with selling auto warranties.
  • Increased sales in the territory by making cold calls and getting customers to use our products in a more diversify way.
  • Ranked 1st in department in CRM data entries every month (customer interactions, cold calls, emails, etc).
  • Carried out marketing and sales promotion activities, such as cold calls, farm shows, and printed ad campaigns.
  • Make 20+ cold calls daily to businesses to find out if they use staffing services and who the decision-maker is.
  • Started with no client base, made over 2,000 cold calls and established over 15 new accounts in one year.
  • Gained thousands of dollars of funding and new client support through cold calls, meet and greets and sales pitching.
  • Followed up on new leads and referrals resulting from cold calls; averaging 70 - 80 calls per day.
  • Serviced over 150 accounts, while building territory through cold calls, phone contact, and internet customer research.
  • Make cold calls to businesses in an attempt to schedule follow-up presentations of the company's products and services.
  • Maintained and built an existing client list through cold calls, lead programs, referrals, and personal sales appointments
  • Conducted cold calls walking in 35 to 40 a day to get in front of a decision maker.
  • Reported daily activity of cold calls, leads, demonstrations scheduled and completed, and closes to supervisor.
  • Conducted clients visits and cold calls that helped exceed the department's goals for group and suite sales.
  • Collaborated with coworkers and managers in order to develop refined sales techniques for cold calls and re-feature clients.
  • Generated new customer business by making cold calls, face to face calls, and inactive customer calls.

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22. Trade Shows

average Demand
Here's how Trade Shows is used in Sales Representative jobs:
  • Increased corporate exposure through participation in industry related trade shows, seminars and conferences.
  • Represented organization at association conferences; worked with other associates at trade shows.
  • Attended, exhibited, and participated in regional trade shows and industry-related seminars.
  • Participate in industry trade shows by demonstrating product capabilities and solutions.
  • Developed relationships with customers by attending trade shows and customer visits.
  • Functioned as a company representative while regularly attending trade shows.
  • Company representative at trade shows and conventions for Roche Pharmaceuticals.
  • Organized and participated in local and international trade shows.
  • Specialized in marketing national Trade Shows to exhibiting clientele.
  • Participated in various organizations and trade shows.
  • Established customers for security camera systems, access control and integrated parking equipment through cold calling, trade shows and networking.
  • Scheduled and worked a promotional kiosk at businesses, colleges, and trade shows throughout NH, ME, and MA.
  • Acted as company representative while attending high profile trade shows, including High Point, to secure large national clients.
  • Replied to emails from foreign clients, followed their orders and developed new customers through emails after the trade shows.
  • Facilitate Distributor Sales Meetings and Trade Shows to enhance overall Product Knowledge and Generate Leads to maximize sales in market.
  • Build relationships within my territory and increase sales through customer visits, trade shows, cold calls, and referrals.
  • Attended trade shows and Chamber of Commerce mixers; thus maintaining a network relationship between local businesses and the store.
  • Generated leads and marketed premium pet products including delivery services directly to potential customers at trade shows and events.
  • Provide warranties and technical assistance to clientele in form of product hands-on demonstration, seminars and trade shows.
  • Developed trade shows in house and conventions nationwide, promotional and marketing events with potential and existing customers.

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23. Cutco

average Demand
Here's how Cutco is used in Sales Representative jobs:
  • Conducted sales presentations and demonstrations of the Firm's CUTCO cutlery and accessories to individuals and small groups.
  • Awarded Top Rep for outstanding performance - sold $2,262 worth of CUTCO products within first two weeks
  • Worked independently making appointments, confirming appointments, and going to appointments selling CUTCO knives.
  • Marketed CUTCO cutlery via face to face customer contact and demonstration sessions, processed sales orders
  • Worked over winter break selling CUTCO products (knives, silverware, etc.).
  • Ensured quality of CUTCO, high quality cutlery by performing independent demonstrations of the product.
  • Keep in touch with customers in case customers need CUTCO maintenance and/or more CUTCO.
  • Lead basic training, teaching newly hired individuals methods and tricks of selling CUTCO products
  • Worked in the office coordinating meetings with potential buyers and sold CUTCO to customers
  • Represented Vector selling CUTCO (kitchen cutlery) via face-to-face and online demonstrations.
  • Trained and mentored junior sales representatives on the CUTCO products and selling strategies.
  • Scheduled appointments through phone and email with people to present CUTCO cutlery products.
  • Provided oral and web based presentations for the promotion of CUTCO products.
  • Conducted 45-60 minute presentations of CUTCO Cutlery at the customer's residence.
  • Provide an informational and engaging presentation of CUTCO products for customers.
  • Presented CUTCO products for sale directly to consumers through preset appointments.
  • Make as many appointments as possible to sale the product: CUTCO
  • Coordinated independent sales for CUTCO cutlery product line on commission.
  • Demonstrate and present the various CUTCO products to customers.
  • Sell CUTCO products by appointment and network marketing.

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24. Data Entry

average Demand
Here's how Data Entry is used in Sales Representative jobs:
  • Managed on-line data entry, distribution and inventory of all customer requests provided documents supporting statics to department VP and Director.
  • Managed data entry of contracted nationwide college accounts and followed-up with customers to process payments and initiate repair arrangements.
  • Partnered with vendor personnel to develop system integration across multiple vendor systems in minimizing duplication of data entry.
  • Full responsibility to run the tanning salon which included reception, data entry and individualized customer service.
  • Participated in all aspects of marketing and sales operations including data entry and documentation preparation.
  • Managed administrative aspects of the operation including data entry, documentation and records management.
  • Managed outbound sales of telecommunication services, data entry, managed and resolved customer grievances
  • Completed administrative tasks including proofreading, transcription, records management and data entry.
  • Created and organized databases for HVAC equipment monitoring and data entry and management.
  • Answered incoming calls from customers Provided product knowledge Customer service Data entry
  • Performed data entry of inventory and maintained an orderly stockroom.
  • Manage customer database with emphasis in researching data entry discrepancies.
  • Entered stock and manufacturing orders using computerized data entry.
  • Maintain customer database through accurate and timely data entry.
  • Streamlined data entry techniques and storage for company research purposes
  • Experienced with proprietary software for data entry and retrieval
  • Performed data entry, customer service account resolutions.
  • Confirmed customer appointments and maintained company data entry.
  • Performed order and data entry using Canopy database.
  • Implemented and oversaw efficient data entry procedures.

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25. Customer Complaints

average Demand
Here's how Customer Complaints is used in Sales Representative jobs:
  • Contributed to overall business performance, including handling customer complaints and queries while ensuring customer awareness of new and existing products.
  • Provided resolutions to customer complaints by investigating problems, developed solutions, prepared reports, and made recommendations to management.
  • Provided 100 existing accounts with ongoing service and support, receiving any customer complaints and effectively implementing resolutions.
  • Resolved customer complaints by investigating problems; developing solutions, and filing reports for management to eventually handle.
  • Collaborate with account representatives and senior customer service representatives to ensure total customer satisfaction when customer complaints arise.
  • Corrected customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Resolve customer complaints by thoroughly investigating the issue, developing solutions, and providing recommendations to management.
  • Attended customer complaints by analyzing roof causes; developing solutions; preparing reports and making recommendations.
  • Conferred with subordinates and other supervisors to recommend changes in order to avoid recurring customer complaints.
  • Resolved customer complaints by investigating problems and developing solutions for 100% customer satisfaction.
  • Resolve customer complaints by looking further into problems developing solutions, and giving recommendations.
  • Handled customer complaints and provided proper solutions immediately to maintain sustainable relationship with customers.
  • Resolved customer complaints by determining the most cost effective solution to ensure customer retention.
  • Surpassed customer expectations while diplomatically resolving customer complaints or questions regarding products and services.
  • Resolved customer complaints by investigating problems, developing solutions and making recommendations to management.
  • Assisted in resolving customer complaints, developed solutions and made recommendations to management.
  • Coordinated daily operations and morning staff meetings, addressed and resolved customer complaints.
  • Resolved customer complaints by developing solutions and made recommendations to management were appropriate.
  • Managed customer complaints in accordance with company guidelines by providing first call resolution.
  • Investigated customer complaints and provided best overall solution to maintain quality customer relations.

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26. Outbound Calls

average Demand
Here's how Outbound Calls is used in Sales Representative jobs:
  • Applied time management techniques after accumulating premier customers and managing outbound calls to assure customer satisfaction.
  • Managed inbound and outbound calls to facilitate client/customer needs by operating within established processes.
  • Performed time-sensitive outbound calls Provided customers with products for their septic systems
  • Developed accounts and established repeat business through outbound calls.
  • Managed and coordinated customer appointments primarily through outbound calls.
  • Performed outbound calls to current Verizon Wireless customers.
  • Received inbound and outbound calls related to eligibility.
  • Executed daily operations of making outbound calls to west-coast residences to offer our products as opposed to what they already have.
  • Produced 150-300 outbound calls daily to potential residential and business customers of Direct Energy, and Spark Energy for energy deregulation.
  • Handle outbound calls offering renewal plans to existing customer and selecting the best renewal plan to fit the customer's needs.
  • Handled outbound calls to customers to inform them that their accounts was about to expire and offer to renew their contract.
  • Job duties: Managed inbound and outbound calls, retention and promotional campaigns for telecommunications, home entertainment and internet service.
  • Placed around 200 outbound calls in a day; selling vacation packages; explaining the benefits and scheduling the vacation.
  • Originated sales through calling on prospective clients, made 60 to 70 outbound calls per day to potential clients.
  • Provided detailed answers to sales inquiries via inbound and outbound calls and emails within the United States and Canada.
  • Cross trained to take inbound and outbound calls to magazine subscribers in order to renew subscriptions and update information.
  • Connected to clients via a high volume of outbound calls (150-200 a day) and at networking events.
  • Demonstrated strong influencing skills with customers, by making outbound calls, encouraged them to purchase products and services.
  • Handled at least 60 incoming calls per day, while also required to make 60 outbound calls per day.
  • Acquire new customers through outbound calls, social media, and resourcefully obtain new leads through daily walk-in customers.

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27. Verizon

average Demand
Here's how Verizon is used in Sales Representative jobs:
  • Partner effectively in dynamic environments with Verizon Wireless personnel to make the most of every customer interaction.
  • Processed orders through Verizon databases and resolved customer issues quickly and accurately under pressure of timed deadlines.
  • Represented Verizon integrated business systems to Hospitals and Small Businesses for the cellular start-up division.
  • Assisted customers in paying bills, upgrades & any additional information pertaining to Verizon wireless services
  • Frequent interactions with Verizon Wireless Corporate as a liaison between customer and company.
  • Promoted Verizon services while presenting an organized presentation to offer the customer.
  • Created Retention Department resulting in lower customer loss during Verizon transition.
  • Protected and preserved Verizon Wireless proprietary information by following company protocols.
  • Provided sales assistance to new and existing Verizon Wireless customers.
  • Studied Verizon products/services and the industry competition for market penetration.
  • Started at Verizon Wireless as a customer service representative.
  • Consult with current and prospective Verizon Wireless customers.
  • Provided customers with Verizon product and service information.
  • Promoted all nationwide Verizon Wireless products and services.
  • Specialized in and analyzed all Verizon products.
  • Fostered relationships with Verizon FiOS customers.
  • Distributed the sales of Verizon Wireless cell phones, services, and accessories to an average of 70-100 customers per month.
  • Service existing and new accounts for AT&T, DirecTV, Century Link, Exceed, MediaCom, Verizon FIOS.
  • Developed and maintained customer accounts through Verizon Wireless in several Verizon store fronts along with obtaining new clients in outside sales.
  • Answered phone calls for Verizon Residential Services to offer current products to new customers and help current customers with any problems.

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28. Customer Accounts

average Demand
Here's how Customer Accounts is used in Sales Representative jobs:
  • Established Distributor and Customer Relationships within market and individual Key Customer Accounts to secure and grow business within responsible territory.
  • Serviced professional customer accounts and developed good sales relationships, followed and promoted all company customer service programs.
  • Conducted appropriate processing decisions based on forms and supporting documentation and perform adjustments on customer accounts through research.
  • Cultivated new business and managed customer accounts ensuring on-time delivery, satisfaction and repeat and referral business.
  • Generate profitable revenue growth through establishing new customers, penetrating new customer accounts and retaining those customers.
  • Cash handling, opened/managed personal and business accounts, independently recruited new customer accounts, assisted operations manager
  • Represented multiple customer accounts including large medical center and hospital accounts, placed orders and maintained invoices.
  • Established and maintained customer accounts, developed and implemented sales and marketing programs and customer service.
  • Generate and Develop leads Manage customer accounts Extensive cold calling Maintain Customer relations with existing accounts
  • Worked directly with customer accounts in designated territory covering Northern and Central New Jersey.
  • Mastered complex computer and record-keeping system to ensure accurate transaction and updated customer accounts.
  • Facilitated all aspects of approximately 60 customer accounts to include the collection processes.
  • Managed customer accounts and territory to increase product awareness, sales and installations.
  • Established and serviced existing customer accounts while continuing relationships with potential clientele.
  • Maintained accurate records of customer interactions as well as processing customer accounts.
  • Processed customer bill payments effectively and answered inquiries about customer accounts.
  • Renewed customer accounts/solicited new customers; provided customers with sales/marketing strategies.
  • Recognized for monthly sales quota achievements and management of customer accounts.
  • Make financial decisions to protect/collect revenues and adjusts customer accounts.
  • Created and maintained database consisting of customer accounts and information.

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29. Annual Sales

average Demand
Here's how Annual Sales is used in Sales Representative jobs:
  • Target customers generated approximately $2 million annual sales volume.
  • Generated annual sales of approximately 58 million euros
  • Participated and attended annual sales meetings.
  • Established a new customer base for flat-rolled steel products, totaling 18 accounts and generating over $800M in annual sales.
  • Led explosive growth through market penetration and client development; took territory from $300K to $1MM in annual sales.
  • Marketed Automotive Industrial Chemicals while increasing annual sales in excess of $140,000 by prospecting new accounts and servicing existing customers.
  • Mentored and trained new sales associates and delivered in excess of $1.5 million in annual sales as an individual contributor.
  • Conducted direct sales and provide exceptional customer service skills in a retail setting, exceeding all monthly and annual sales quota.
  • Booked $2.25M+ in annual sales, secured multiple new customers including 6 of Top 10 targeted during first year.
  • Top five representative in profit generation in first three months and fulfilled annual sales quota by end of 3rd quarter.
  • Exceeded annual sales quota of $500,000 three out of four years despite an annual decrease in the geographical territory.
  • Created strategies to develop and expand existing customer sales, which resulted in a 12% increase in annual sales.
  • Called potential and current clients in new and cross sales efforts, resulting in annual sales increases of $750,000.00.
  • Acquired Dr. Pepper / Seven Up, which accounted for approximately 25% of the company's annual sales.
  • Account development and management of 73 accounts in the New England territory with annual sales of $2.2 million.
  • Key member of sales force that increased annual sales by 20% - 25% over a two-year period.
  • Generated more than $4m in annual sales of PeopleSoft applications and professional services- both hosted and outright purchase.
  • Established fifteen new sales accounts and generated approximately $750,000 in annual sales over the course of nine months.
  • Instituted distribution accounts in each of the three Baltic States and managed $1 million in annual sales revenue.
  • Managed organization's largest region and performed full sales cycle duties, increasing annual sales by 30%.

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30. Sales Process

low Demand
Here's how Sales Process is used in Sales Representative jobs:
  • Present solution programs to potential customers through detailed sales process by gathering relevant evidence through extensive fact finding meeting/tour of facility.
  • Established effective sales process including setting clear call objectives, time and territory management, and reporting weekly achievements to management.
  • Work closely with company executives and sales staff to identify new business opportunities and routinely participated in the sales process.
  • Marketed capital equipment to current and potential clients by managing the sales process through effective communication practices to Anesthesia professionals.
  • Initiate sales process by scheduling appointments; making initial presentation; understanding customer requirements and servicing accordingly.
  • Managed the payroll sales process efficiently, accurately and delivered a variety of payroll solutions.
  • Created excel-based Customer Segmentation application used to teach value-based sales process and increase closing ratio.
  • Initiated sales process by scheduling appointments; making initial presentation; understanding account requirements.
  • Maintained accountability throughout sales process, from purchasing to billing and ultimately shipping merchandise.
  • Researched and collected information regarding the sales process from distributors within the territory.
  • Improved the sales process by expertly providing consultative advisory services and product education.
  • Facilitated entire sales process with customer until deal was completed with continual follow-up.
  • Worked closely with company executives and routinely participated in the sales process.
  • Supported business development through distinctive branding and a proprietary sales process.
  • Developed a uniformed sales process that escalated a successful sales record.
  • Implemented strategies to overcome obstacles that reduced sales process effectiveness.
  • Provide exceptional relationship management throughout the entire sales process.
  • Introduced new sales processes and measurements that resulted in profitability
  • Administer sales process within government purchasing guidelines.
  • Acted as sales trainer to ensure success of new representatives -Provided management new sales processes to intensify sales of emerging products.

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31. Inventory Control

low Demand
Here's how Inventory Control is used in Sales Representative jobs:
  • Managed inventory control and product lines sales promotions while contacting key marketing and sales directors to schedule and facilitate product presentations.
  • Full profit-and-loss responsibility for a fast-paced auto rental operation managing a fleet of more than 100+ vehicles including inventory control.
  • Performed numerous administrative functions that included vendor relations, ordering, inventory control, delivery, billing and collections.
  • Facilitated inventory control for building materials stock and provided excellent customer service for contractors and homeowners.
  • Spearheaded product ordering and invoicing for all accounts, inventory control and quality assurance initiatives.
  • Presented and introduced products, scheduled deliveries, and assisted in wholesale inventory control.
  • Reconciled cash drawer and closed daily Participated in invoicing, collections, and inventory control
  • Developed strategic plan for inventory control, shipping distribution and traffic management program.
  • Created computerized inventory control system to minimize purchasing while maximizing job profitability.
  • Handled all aspects of merchandising including inventory control and display setup.
  • Implemented major account inventory control programs improving product turnover and profitability.
  • Facilitated inventory control by analyzing inventory needs and procuring appropriate products.
  • Monitored and maintained inventory control records; prepared sales analysis reports.
  • Handled inventory controls, including organization and tracking of merchandise.
  • Maintained an orderly and efficient inventory control of all merchandise.
  • Managed regional account base through specific business planning & inventory control
  • Maintain inventory control, order fulfillment and monitored order status.
  • Coordinated inventory control and processed merchandise returns and price returns.
  • Develop and communicate product positioning Inventory control and ordering.
  • Ensured proper display management and accurate inventory control of products

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32. Business Development

low Demand
Here's how Business Development is used in Sales Representative jobs:
  • Formulated new and innovative short and long-term business development strategies that generated increased levels of customer satisfaction, gross revenue/sales ranking.
  • Develop productive relationships with key influences within the assigned Territory to support business development and gain access with medical professionals.
  • Conducted executive-level presentations, and negotiated high-level business development contracts for sophisticated liquid hazard storage with major petrochemical firms.
  • Managed business development, including penetrating new referral channels and negotiating contracts; distributed equipment and provided patient/family education.
  • Assisted in business development projects by researching in developing trends and store fronts recently opened in surrounding communities.
  • Rolled out strategic implementation to decision makers, and penetrated accounts through referrals, prospecting and business development.
  • Enhance overall business development processes by creating individualized profit margins reports for customers Entrepreneurial Management in Motorcycle Sales
  • Demonstrated in-depth understanding of territory sales management, brand messaging, and coordination of customer business development.
  • Achieved aggressive and targeted business development and sales goals/quotas by identifying opportunities and using effective sales strategies.
  • Managed operations within Orange County, CA including engineering, estimating, project management and business development.
  • Created proposals and presentations for current and prospective customers in support of new business development activities.
  • Planned and executed 15+ business development industry events through all aspects of on-time and on-budget delivery.
  • Worked in a dynamic environment where lead- sharing into different departments was critical for business development.
  • Delivered individualized sales consultations to achieve all sales and new business development goals and targets.
  • Support and business development for AutoCrib point of use dispensing systems and integrated supply agreements.
  • Initiated routine business development communications with teaching and community hospitals as well as physician practices.
  • Manage Western North Carolina territory business development- Linen contracts for hospitality industry, medical industry.
  • Initiated new sales and managed business development functions for current and potential customers worldwide.
  • Performed and developed territory analysis; utilized results to architect long-term business development plans.
  • Communicate effectively with developers, architects, business development managers, and senior executives.

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33. Sales Contracts

low Demand
Here's how Sales Contracts is used in Sales Representative jobs:
  • Closed Sales by overcoming objections; negotiating prices, explaining and offering warranties/services/financing; completing Sales Contracts; collecting payments.
  • Delivered sales presentations to physicians and practice administrators, developed business quotes and negotiated sales contracts.
  • Conducted product demonstrations, prepared work estimates/sales proposals, closed sales contracts.
  • Manage creation of sales contracts and effectively communicating contract with customers.
  • Processed all legal paperwork related to sales contracts and corporate documentation.
  • Presented solutions for negotiated sales contracts and overseeing account installations.
  • Negotiated and completed sales contracts and financial documents for homeowners.
  • Performed sales presentations and conducted commercial and residential sales contracts.
  • Negotiated sales contracts; coordinated quotations and production-manufacturing requirements.
  • Manage associated administrative requirements including sales contracts.
  • Obtained credit authorization and prepared sales contracts.
  • Generated sales contracts and processed credit applications.
  • Negotiated comprehensive governmental sales contracts.
  • Displayed products for customers, quoted prices, wrote up orders and credit items and prepared sales contracts for orders obtained.
  • Make cancellation of sales contracts, collect customer feedback, enter contact information into internal databases and report on sales activities.
  • Obtain sales contracts by estimating, negotiating, and developing proposals that include selections of equipment to give a competitive advantage.
  • Contacted leads through cold calling, set up face to face appointments, delivered sales presentation, and processed sales contracts.
  • Present solutions to furniture buyers including price, credit terms, accurate sales contracts, estimated time of delivery based.
  • Negotiated price, terms of sale and service agreements and created sales contracts with on and off premise accounts.
  • Initiated and implemented advertising campaign that resulted in increased company brand recognition and 20 percent increase in sales contracts.

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34. Customer Relationships

low Demand
Here's how Customer Relationships is used in Sales Representative jobs:
  • Demonstrated ability to work independently and exercise good business judgment to analyze and address territory opportunities while building key customer relationships.
  • Maintained and built customer relationships to establish DirecTV accounts which resulted in customers participating in two-year agreements with our company.
  • Collaborate with National Sales Department to develop customer relationships and close business at the local level with national franchised businesses.
  • Captured market share in targeted product categories by developing strong customer relationships with distributors, printers, and advertising agencies.
  • Developed extensive customer relationships using different sales techniques and tactics to increase departmental sales while satisfying multiple customer requirements.
  • Enhanced customer relationships by initiating practice of calling customers, evaluating needs and making recommendations based on evaluation.
  • Managed more than a hundred customer relationships which was inclusive of weekly in-person visits and customer-service follow-up calls.
  • Developed exceptional customer relationships and rapport at each location in order to maintain current customer base through renewals.
  • Increased territory intake by over fifteen percent via new client generation and through fostering current customer relationships.
  • Developed and sustained productive customer relationships while using information to understand customer's expectations and needs.
  • Analyzed customers' needs, conducted equipment demonstrations, and cultivated strong and sustainable customer relationships.
  • Retained customer relationships while instituting a price increase, generating additional revenue for the company.
  • Generated sales as well as building customer relationships in order to sustain and maximize productivity.
  • Scheduled daily workload and made day-to-day decisions necessary to maintain customer relationships and maximize sales.
  • Maintained customer relationships with existing clientele and worked to increase customer satisfaction of the newspaper.
  • Promoted positive ongoing customer relationships and problem-solved customer's difficulties while implementing viable solutions.
  • Developed and maintained strong customer relationships with current customers and built relationships with prospects.
  • Assisted with inventory management, general equipment maintenance, and continuing customer relationships.
  • Maintained consistent long-term customer relationships resulting in repeat customer sales and referral purchases.
  • Maintained customer relationships in order to retain consistent business needs and service contracts.

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35. Account Management

low Demand
Here's how Account Management is used in Sales Representative jobs:
  • Promoted to a specialty account management role to grow hydration product portfolio in competitive territory through consistent and persuasive sales calls.
  • Directed regional product sales efforts assuming direct responsibility for new business development, account management and customer relationship management activities.
  • Drive underwriting renewal conversations and collaborate with Account Management team to exceed client retention targets and improve profitability.
  • Hired, trained supervised and coached Inside Sales Representatives and Administrative Support staff to provide comprehensive account management.
  • Provided account management to new and existing North Star New Jersey Lottery retailers in a designated territory.
  • Account Management: Responsible for managing new business development and strategic planning to maximize growth and profitability.
  • Collaborated with inside sales and account management partners to develop customized solutions for our government customers.
  • Created and implemented Corporate Account Preceptor ship Program for training and transitioning to Account Management position.
  • Developed price lists for new company business accounts and assisted chief sales representatives with account management.
  • Perform sales, marketing and account management activities throughout territory for a wholesale beer distributor.
  • Account management and sales for document destruction and security procedures for retail accounts within assigned territories
  • Hired and trained to sell Microsoft technical account management and engineering services to Enterprise customers.
  • Provided ongoing account management and technical chemical troubleshooting for laboratories and post production facilities.
  • Developed relationships with SAM (Strategic Account Management) organization to provide customer service.
  • Earned record of outstanding customer service, satisfaction and retention through quality account management.
  • Generate profits through effective product presentations, skilled negotiations, and continuous account management/support.
  • Developed new territory resulting in new business development, competitive strategy and account management.
  • Executed Business development activities including key account management, customer and general contractor relations.
  • Provide Account Management to identify Customer concerns and provide corrective action to maintain business.
  • Managed effectively and efficiently sales and account management for corporate suite of products.

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36. Current Customers

low Demand
Here's how Current Customers is used in Sales Representative jobs:
  • Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory to generate new business.
  • Maintained and cultivated positive, cooperative relationships with current customers while maximizing relationship development opportunities for inside team.
  • Generated sales of home medical equipment by providing product and technical information to current customers and prospects.
  • Initiated unsolicited leads, generated new business and followed up with current customers not progressing toward graduation.
  • Upgraded existing accounts and followed up with current customers to identify cold-calling opportunities to increase year-over-year profit.
  • Logged personal information, established appointments, and documented payment information for potential and current customers.
  • Responded to inbound calls from potential/current customers researching/resolving issues regarding account statements/transactions, and web utilization.
  • Managed exceptional customer service with potential customers and current customers as well as candidates.
  • Developed relationships with current customers and demonstrated benefits of upgrading their current telecommunication services.
  • Retain current customers by continuing to supply superior products and high-level customer service.
  • Developed and retained over 100 current customers resulting in profitable office supply contracts.
  • Set appointments for prospective sales representatives and maintain quality assurance with current customers.
  • Focused on new business development and maximizing opportunity with current customers.
  • Maintained relationships with current customers and continue to deliver customer satisfaction.
  • Contacted potential customers and provided quotes Provided customer service to current customers
  • Developed rapport and effective communication with new and current customers.
  • Managed day-to-day interactions and relationships with new and current customers.
  • Provide accurate and effective information to prospective and current customers.
  • Initiated new customers accounts/assisted and uphold to current customers.
  • Managed territory of current customers while establishing new business.

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37. Company Products

low Demand
Here's how Company Products is used in Sales Representative jobs:
  • Conduct training classes with Distributor sales staff, Management and Procurement Department on company products including menu applications and development.
  • Established new services agreements for new and existing customers by communicating company products and services for residential and commercial customers.
  • Developed & set-up client financial portfolios; Marketed company products; Enhanced company's visibility; Conducted financial seminars.
  • Educated doctors and health care professionals on company products through presentations and efficacy reports from patient and doctor testimonials.
  • Increased account acquisition and current account expansion successfully performing product demonstrations to describe the benefits of company products.
  • Remained up-to-date on company products and Products of the Competition to effectively communicate proper information to customers.
  • Offered and various company products and services Promoted company sales to potential customers Completed daily call requirement
  • Promoted company products for use on projects by developing and maintaining relationships with architects and developers.
  • Developed potential customers by promoting company products over the phone and demonstrated products in homes and offices
  • Ensured company products where installed properly and in accordance with recommended guidelines of the manufacturer.
  • Remained up to date in company products to effectively communicate proper information to customers.
  • Negotiated volume sales with nationwide pharmaceuticals for company products along with terms and conditions.
  • Delivered detailed reports and presentations for all company products directly to the customer.
  • Presented company products to customers by following a scripted format formulated towards success.
  • Optimize execution at the account level and cost effectively distribute company products.
  • Maintain professional and technological knowledge of company products and cutting edge technology.
  • Maintained knowledge of company products Performed daily closing and opening procedures.
  • Presented company products and services to potential customers through live demonstrations.
  • Informed and educated prospective consumers on company products and services.
  • Approached potential customers promoting & advertising Company products and services.

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38. People

low Demand
Here's how People is used in Sales Representative jobs:
  • Focused on developing and maintaining positive working relationships with targeted accounts and distributor sales people.
  • Interacted with mall shoppers to advertise products demonstrating effective communication/people skills.
  • Worked independently as a sales representative and utilized my people-skills.
  • Targeted packaging engineers and marketing people.
  • Acquired Employee of the Month numerous months from a workforce of 130+ people finished in the top 3% in the company
  • Traveled to various home conventions across New Jersey to sell free energy audits for people seeking a more energy efficient home.
  • Picked out of 370 people for a group of 30 to be selected as the top sales representative for the department.
  • Promoted to Sales Manager with duties including closing deals, customer service, training and working with sales people.& Di San
  • Asked by management to instruct groups of between 25-40 salespeople on work habits, motivation, referrals, and time management
  • Advertise lawn care door-to-door Managed routes and clients Attend state fairs and farmers markets Educate people about the product and benefits
  • Participated in a modeling event that helped motivate people to shop at Goody's for their prom and tuxedo needs.
  • Selected for the Leadership Program in 1996 for this top ten chemical distributor by showing exemplary leadership and people skills.
  • Located in the coaching division to help people get a jump start on their online venture/REI ventures as well.
  • Worked closely with my manager to come up with different strategies to sign as many people up as possible.
  • Conduct surveillance detain people who are attempting to shoplift and watch for dishonest behavior or activities by store employees.
  • Recruited others to build a team of people who could help each other to reach the success they desired.
  • Set appointments to visit people in their home to present them with the merchandise doing demonstrations of the product.
  • People would gather around me and I would speak to them about the advantage of having our newspaper.
  • Achieved Silver Sales Award - Awarded to top 25 salespeople based on highest sales volume - Q2, 2010
  • Provide financial services Educate people on how to save money Recruiting Cold Calling Prospecting Servicing clients Setting up appointments

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39. Business Owners

low Demand
Here's how Business Owners is used in Sales Representative jobs:
  • Established effective relationships with business owners/decision makers
  • Provided consulting services to industrial companies; utilized numerous methodologies and consultative sales techniques to sell Internet Solutions to business owners.
  • Create thriving local economies by engaging with local business owners, assisting them with social media profile optimization and reputation management.
  • Developed lasting relationships with business owners and managers by demonstrating consistency and willingness to resolve any and all complaints Academic Awards
  • Develop consultative relationships with independent business owners to place gift and stationery products in Missouri and Southern Illinois.
  • Focus on target territory by engaging in community events and networking with various business owners to maximize opportunity.
  • Initiated, developed, and implemented marketing strategies targeting business owners, and marketing and advertising directors.
  • Presented benefits of facility service program to business owners and corporate executives to increase image of establishments.
  • Support business owners to obtain and submit documentation required by local municipalities for security systems.
  • Demonstrated the ability to carry on a business conversation with business owners and decision makers.
  • Establish business relationships with Sole-Proprietor Business Owners to increase sales and distribution of products.
  • Proposed specifically tailored administrative service-packages to small business owners throughout the state of Ohio.
  • Work closely with small business owners to develop comprehensive video and burglary security solutions.
  • Prospected and conducted face-to-face sales calls with business owners and buyers throughout assigned territory.
  • Managed outbound sales calls to potential small business owners for Federal Government Publication.
  • Established and maintained relationships with clientele consisting of business owners and property managers.
  • Worked with small business owners to develop telecommunication systems to improve their business.
  • Cold-called prospective advertisers daily and met with business owners and/or their advertising agencies.
  • Initiated and developed positive key relationships with local and national business owners.
  • Discussed marketing strategy with business owners and made recommendations regarding advertising packages.

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40. High Volume

low Demand
Here's how High Volume is used in Sales Representative jobs:
  • Demonstrated high efficiency with handling high volume of calls that yield high level of information accurately resulting in customer satisfaction.
  • Developed high volume phone sales techniques and telecommunication skills through daily competitive sales training sessions.
  • Respond promptly to high volume of customer inquiries regarding Medicare plans, eligibility and availability.
  • Developed the ability to execute successfully in a high volume, high accountability retail environment.
  • Worked closely with counterpart in developing strategies to effectively target high volume physicians.
  • Generated high volume of repeat business and established customers from Fortune 500 organizations.
  • Spearheaded department wide prospecting effort to uncover potential high volume customers and markets.
  • Managed high volume of inventory accurately to ensure maximum profit of sales.
  • Provided successful and high volume sales appointments with potential/ existing customers.
  • Qualified leads received through high volume/high paced position proficiently and effectively.
  • Support warehouse during seasonal high volume periods and inventory.
  • Directed daily operations of high volume liquor/wine in territory.
  • Worked effectively in a high volume automobile environment.
  • Provided exemplary customer service producing high volume jewelry sales
  • Worked in accelerated high volume dealership.
  • Received service award for contributions leading to replacing 65 competitor's fixtures in the operations of all the high volume accounts.
  • Demonstrated proficiency in telephone educate, front desk receptionist, and administrative tasks in a high volume, fast pace environment.
  • Responded to high volume inbound phone calls and inquiries by walk in traffic, conducted cold calls to corporations and organizations.
  • Supplied high volume accounts who in turn sold to major retail chains throughout US, Canada, and some foreign countries.
  • Worked in high volume call center and provided quotes for home and auto insurance to incoming callers from 40 different states.

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41. Revenue Growth

low Demand
Here's how Revenue Growth is used in Sales Representative jobs:
  • Deliver comprehensive product and service presentations and maintain top communication with existing account holders to ensure business retention and revenue growth.
  • Developed strong working relationship with key players at Motorola Solutions in providing excellent customer service and supporting sales revenue growth.
  • Recognized as focused and motivated team player, developing cross-functional, collaborative relationships that ensuring revenue growth & client satisfaction.
  • Attained 55% revenue growth in established accounts while generating additional volumes within acquisition accounts in assigned regional geographic region.
  • Created business development strategies that led to significant profitable revenue growth and the development of long-term customer relationships.
  • Managed Denver metro sales territory and consistently exceeded weekly and quarterly new client acquisition and revenue growth quotas.
  • Conducted daily medical education events and didactic dinners to generate revenue growth from my target physician audience.
  • Execute targeted prospecting campaigns to identify revenue growth opportunities and capture new accounts within the competitive marketplace.
  • Envisioned and capitalized on opportunities for major revenue growth through integrated business development and account management.
  • Develop innovative and compelling presentations to assist sales for successful business and revenue growth.
  • Utilized strong communication skills to effectively develop relationships with customers while promoting revenue growth.
  • Accomplished revenue growth through sales of diagnostic medical devices and reference laboratory testing.
  • Generated revenue growth through new business development activities and expansion of established relationships.
  • Stimulated new revenue growth during traditional weak sales quarters with successful promotions initiatives.
  • Maximized sales and business development opportunities resulting in new business and revenue growth.
  • Implemented highly effective sales tactics to increase revenue growth throughout assigned territory.
  • Instituted formal brand management process to accelerate revenue growth for seasonal products.
  • Implemented business-development strategies in conjunction with marketing to drive additional revenue growth.
  • Perform comprehensive analysis and identify new business strategy to drive revenue growth.
  • Specialized in turning-around challenging operational situations into opportunities for sales/revenue growth.

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42. Product Information

low Demand
Here's how Product Information is used in Sales Representative jobs:
  • Served customers in a friendly and engaging manner by providing product information and application knowledge to guarantee customer satisfaction and loyalty.
  • Customer-focused communicator with an ability to convey complex product information, develop rapport, and build strong relationships with customers.
  • Developed and presented sales presentations to major supermarket chains, including product information, display execution, and competitive evaluation.
  • Establish strong customer relations and provide extensive customer service and product information about long distance and different business services.
  • Completed sales training which included: social communication improvement, effective sales, product information and presentation.
  • Maintained an awareness of all product information, internet communications, and current advertising and marketing initiatives.
  • Collected and provided accurate and timely market information and competitive product information to marketing and sales departments.
  • Assisted customers with their personal and professional photographic needs, also educated customers with current product information.
  • Managed territory through regular sales calls and providing customer service and current product information to existing dealers.
  • Provided information on Medicare and insurance procedures, pricing information, and product information to referral sources.
  • Provided product information and benefits to customers on various purchases while focusing on excellent customer service.
  • Selected to present at Divisional sales meetings on product information, presentation skills and organizational tools.
  • Assisted external customers by providing detailed product information, including pricing and availability facts and figures.
  • Developed and managed customer relationships with physicians and hospitals, providing product information and support.
  • Presented current product information and explained how new enhancements would benefit a customer's lifestyle.
  • Provide Product information and professional advice via telephone concerning individual insurance policies to potential customers.
  • Provided product information and indications to physicians to achieve the business potential of the territory.
  • Learned company history and product information, for presentation oriented demonstrations of product capabilities.
  • Inventoried product information and recorded it to a hand-held computer provided by company.
  • Provided customer service at cellular communication outlet and provided new product information.

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43. Technical Support

low Demand
Here's how Technical Support is used in Sales Representative jobs:
  • Provided computer/technical support/website support developed media relations contacts/social media development/marketing
  • Provided technical support to customers in retail environment - Completed call outs and other prospecting activities in order to meet accelerated goals
  • Provided Support to customers about billing inquiries, technical support also operated cash register and collected payments.
  • Provided direct technical support to physicians and surgical techs during procedures with spinal instrumentation and implant devices.
  • Provided prompt technical support to engineers and customers by answering product related questions and generator sizing solutions.
  • Blueprint reading providing technical support to engineers and purchasing agents to develop solutions for various applications.
  • Initial in-house experience included preparation of price/volume quotations and providing technical support for field sales representatives.
  • Provided technical support by troubleshooting, diagnosing and repairing wireless products through Service and Repair procedures.
  • Provided technical support to field personnel; performed on-site demonstrations and training for equipment operators.
  • Assisted customers with product questions and services * Performed technical support with computer hardware/software.
  • Provided information, technical support and extensive service to these diverse medical facilities.
  • Provide technical support managing inefficiencies within the ordering system to avoid order delays.
  • Performed full technical support in the distribution of Total Orthopedic Hip/Knee Replacement procedures.
  • Maintained lasting customer relationships through dedicated customer service and light technical support.
  • Provided Outstanding customer service & Technical support for Business and Consumer customers.
  • Performed technical support and troubleshot several types of cellular and computer equipment.
  • Addressed customer concerns and provided technical support regarding technological and mechanical issues.
  • Provide technical support to company technicians on installations and systems testing.
  • Conducted demonstration sessions of tools for end-users and provided technical support.
  • Provided technical support and training for the monoclonal antibody-based product lines.

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44. POS

low Demand
Here's how POS is used in Sales Representative jobs:
  • Position required extensive customer contact and cold calling as well as accurate record keeping and creativity in product selection and presentation.
  • Measured and priced custom door and window projects then entered contracts and proposals into electronic processing system with corresponding financing paperwork.
  • Consult with users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases.
  • Implemented an in-store marketing plan involving re-positioning of product for maximum customer interaction along with cross-selling of additional products.
  • Remained positive and respectful throughout every customer conversation in order to hold and create positive customer relations.
  • Position required time-management, marketing skills, and a strong understanding of the ever-changing insurance industry.
  • Increased account base by identifying new business opportunities and maintaining a positive existing customer experience.
  • Worked as a distributor representing fetal heart monitors, cardiac monitors and disposable respiratory systems.
  • Assisted Customers with booking appointment for services.- Handled phone responsibilities as pertaining to position.
  • Coordinated with Service Department to ensure customers had an efficient and positive business environment.
  • Complete marketing objectives and exceed sales forecasts while upholding positive customer and staff relationships.
  • Represent store in positive manner to ensure recurring business after holiday season.
  • Motivated co-workers with positive reinforcement and demonstrated strong team building skills.
  • Stocked and remodeled store on a monthly basis for marketing/advertising purposes.
  • Received offer for full-time position after completion of undergraduate education.
  • Develop custom proposals to enhance business relationships and close ratio.
  • Inventory control, attended municipality auctions and submitted proposals.
  • Advanced positions throughout duration of employment to Assistant Manager.
  • Ensured overall positive experience for new and returning customers.
  • Provide a positive experience for customers interested in electronic equipment

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45. Customer Orders

low Demand
Here's how Customer Orders is used in Sales Representative jobs:
  • Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
  • Process customer orders and update client information in computer database system for accurate promotions and upgrades.
  • Tabulated estimates for materials for customer orders with cost effectiveness and quality assurance used as guidelines.
  • Purchased components and finished products, not manufactured by company, for specific customer orders
  • Input orders into computer based application and track customer orders via order management system.
  • Managed daily operations, collected monies, and processed customer orders using an online database
  • Scheduled appointments, processed customer orders and assisted existing customers with service requests.
  • Process customer orders and order changes according to established departmental policies and procedures.
  • Input customer orders and information efficiently and accurately into the payment center database.
  • Scheduled appointments with potential customers through personal referrals - Filling and submitting customer orders
  • Initiated and documented customer orders, scheduled installations of satellite communications services.
  • Determine processes necessary to fill customer orders including outside processing of material.
  • Placed customer orders and provided recommendations based on customer's ordering history.
  • Demonstrated proficient use of computer system to ensure accurate completion of customer orders
  • Generated and fulfilled customer orders for metric fasteners and other metric-related items.
  • Monitored customer orders from submission through installation and resolved any issues.
  • Filed and submitted customer orders and scheduled appointments with potential customers.
  • Take customer orders both over-the-counter and digitally via telephone and email.
  • Delight customers with organized planning and execution of customer orders.
  • Applied effective communication skills to resolve issues/concerns for customer orders.

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46. Customer Questions

low Demand
Here's how Customer Questions is used in Sales Representative jobs:
  • Handled cash/credit/check transactions; assisted with floor/marketing plans; answered customer questions/concerns/complaints; updated/maintained department inventory price changes as necessary.
  • Recommended new gas and electricity to customers, Answered customer questions about product availability and shipment times.
  • Delivered informative and persuasive sales presentations, clearly explaining complex insurance products and answering all customer questions.
  • Answered customer questions regarding products and services using a respectful attitude and exemplary customer service.
  • Have adequate knowledge of product availability, field customer questions about material and pricing information.
  • Maintained current knowledge of technological advances and answered any customer questions regarding products and services.
  • Answer customer questions regarding price, quality, availability and delivery status of merchandise.
  • Processed customer rentals and provided solutions to customer questions and concerns.
  • Assisted customers in placing orders; answered customer questions regarding merchandise.
  • Answered customer questions and provided information about products and specials.
  • Addressed customer questions and concerns regarding product and delivery information.
  • Described product capabilities, answered customer questions and negotiated pricing.
  • Provided conflict resolution by answering customer questions and concerns.
  • Answered customer questions regarding products, prices and availability.
  • Answered customer questions about product availability and their benefits.
  • Provide answers to customer questions on product and availability.
  • Answered customer questions about product availability and shipment times.
  • Answered customer questions about product capability and troubleshooting.
  • Resolved customer questions and complaints related to merchandise.
  • Answered customer questions regarding products and recommended solutions.

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47. Cell Phones

low Demand
Here's how Cell Phones is used in Sales Representative jobs:
  • Maintain and restock inventory of all cell phones and accessories and registering inventory through customized computer database.
  • Provided customer service to Verizon wireless customers by reviewing bills and activating cell phones.
  • Utilized specialized computer programs to assist customers with activating cell phones.
  • General electronics sales specializing in Cell phones and media devices
  • Programmed cell phones/analyzed airtime usage.
  • Received and organized inventory of all AT&T devices such as cell phones, tablets, smart watches and accessories.
  • Provide telecommunication services such as VOIP, Videophone, DTA Adapter, Cell Phones, Wi-Fi, Cable, and Internet.
  • Helped customers with the purchase of but not limited to wireless devices including cell phones, internet, & home security.
  • Maximized my sales through the use of creative marketing such as offering different option packages, new cell phones and accessories.
  • Worked with employees and customers to solve issues with billing, service, or overall demonstrated and operation of cell phones.
  • Collect bill payments, trouble shoot cell phones, reach sales goal, cash deposits, customer service, cleaning duties.
  • Worked at Target Mobile and sold cell phones and assisted customers with other electronics at times when nobody else was available.
  • Activated pages, cell phones as sales were processed exceeding company goals and tripling revenue in pager sales in several states.
  • Sell cell phones to mall shoppers, activate phones, troubleshoot customer issues with bill or phone, opening/closing duties,
  • Assist customers in decisions with cell phones and internet devices and the types of plans that go along with them.
  • Talk directly to B2B to upgrade cell phones for better usage * Lower monthly bills, be a team player.
  • Provide information on cell phones, services, usage plans, and additional items like tablets and home phone connects.
  • Marketed and sold cell phones and data plans to consumers; individual sales $99 to $499 plus plan.
  • Job Description: To sell and be knowledgeable about plans and cell phones, organize merchandise, count inventory.
  • Sell devices such as cell phones, tablets, mobile internet devices, created the need for business accounts.

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48. Customer Information

low Demand
Here's how Customer Information is used in Sales Representative jobs:
  • Obtained customer information such as location, payment method, product procured, and accurately processed orders through proprietary computer program.
  • Utilized proprietary software database for entering and updating customer information in addition to obtaining credit approvals and, applying bill payments.
  • Created and maintained a contact management system for customer information, marketing and meeting schedules, prospect database and email communications.
  • Collected all required customer information & contacted customers according to their preferred method of communication, to identify automotive needs.
  • Collected all customer information needed for service contract, placed orders received payments and distributed items.
  • Use multiple programs and databases to access customer information and manually enter data into current application.
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs.
  • Conducted daily inventory control, inputting customer information and purchase information into the computer system.
  • Ensured integrity of customer records by verifying and accurately entering customer information and payment transactions.
  • Obtained and updated accurate customer information to track conversations and avoid repeat calls for missed information
  • Served as receptionist assisting customers via telephone; entered customer information in computer system.
  • Collect all necessary customer information needed for service contract and input into company system.
  • Document customer information in order system, maintain accurate records, and monitor inventory.
  • Entered customer information into the databases quickly and delivered orders to customers when shipped.
  • Organize and record crucial customer information while often communicating customer needs to several teammates.
  • Managed and maintained mail distribution lists of company clients, ensuring accurate customer information.
  • Maintained updated customer information and purchase history to allow for profitable suggestive selling.
  • Facilitated incoming calls, data-based customer information, order details and customization needs.
  • Prepare and maintain required customer information and file in accordance with established procedures.
  • Record all customer information and call history information accurately on appropriate electronic systems.

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49. Credit Card Transactions

low Demand
Here's how Credit Card Transactions is used in Sales Representative jobs:
  • Assisted customers* Socked merchandise and assisted with conducting inventory* Responsible for cash and credit card transactions involving returns and exchanges
  • Credit Card Transactions * Customer Service Excellence*Commended by supervisors for flexibility in changing work hours when asked.
  • Handled cash and credit card transactions accurately* Provided excellent customer service* Answered phones
  • Handled cash/credit card transactions maintaining a neat and orderly shopping environment.
  • Handled cash register/Credit card transactions.
  • Organized and Cleaned store during downtime Handled cash, checks and credit card transactions Build and maintained internal and external customers satisfaction
  • Educated each customer about the product and services, demonstrated sample cleaning and provided cash and credit card transactions for services.
  • Operated a cash register for cash, check and credit card transactions Stocked and replenished merchandise according to store merchandising layouts.
  • Record all sales transactions on cash register and accurately process all cash and credit card transactions to maintain a balanced drawer.
  • Handle cash and credit card transactions ensuring that cash drawer is accurately balanced at the beginning and end of each shift.
  • Supervised daily cash and credit card transactions, notify customers of pending appointments maintain stockroom, cross sold salon products.
  • Operated cash register, handling money, balancing till, returns/exchanges, processed credit card transactions, answering/transferring telephone calls.
  • Processed cash, check and credit card transactions, and administered all point of sale opening and closing procedures.
  • Handled cash, check, credit card transactions, transfer money in and out different states in United States.
  • Handled cash and credit card transactions, reconciled receipts daily, Trained new employees and planned routes for trainees.
  • Meet and greet customers, provide customer service, opened new accounts, process cash and credit card transactions.
  • Served as cashier, performed cash handling and credit card transactions, sales floor merchandiser Merchandise tracking using computer.
  • Assure accuracy of cash, check, and credit card transactions through daily cash drawer close out procedures.
  • Perform daily balancing of all cash, check, and credit card transactions, including verifying account receivables.
  • Assist back office staff with payroll, balancing cash and credit card transactions, and outlining employee regulations.

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20 Most Common Skill for a Sales Representative

Product Knowledge23.9%
Customer Service23.8%
Sales Territory8.7%
Sales Goals7.3%
New Accounts6%
Phone Calls2.7%
Sales Reps2.4%
Potential Customers2.4%

Typical Skill-Sets Required For A Sales Representative

RankSkillPercentage of ResumesPercentage
1
1
Product Knowledge
Product Knowledge
19.4%
19.4%
2
2
Customer Service
Customer Service
19.3%
19.3%
3
3
Sales Territory
Sales Territory
7.1%
7.1%
4
4
Sales Goals
Sales Goals
5.9%
5.9%
5
5
New Accounts
New Accounts
4.8%
4.8%
6
6
Phone Calls
Phone Calls
2.2%
2.2%
7
7
Sales Reps
Sales Reps
1.9%
1.9%
8
8
Potential Customers
Potential Customers
1.9%
1.9%
9
9
New Clients
New Clients
1.9%
1.9%
10
10
Repeat Business
Repeat Business
1.9%
1.9%
11
11
Internal Medicine
Internal Medicine
1.9%
1.9%
12
12
Door Sales
Door Sales
1.9%
1.9%
13
13
Customer Base
Customer Base
1.8%
1.8%
14
14
Customer Relations
Customer Relations
1.8%
1.8%
15
15
Market Share
Market Share
1.4%
1.4%
16
16
New Product Development
New Product Development
1.3%
1.3%
17
17
Client Relationships
Client Relationships
1.3%
1.3%
18
18
Prospective Customers
Prospective Customers
1.2%
1.2%
19
19
Sales Floor
Sales Floor
1.1%
1.1%
20
20
Sales Presentations
Sales Presentations
1.1%
1.1%
21
21
Cold Calls
Cold Calls
1.1%
1.1%
22
22
Trade Shows
Trade Shows
1.1%
1.1%
23
23
Cutco
Cutco
1%
1%
24
24
Data Entry
Data Entry
1%
1%
25
25
Customer Complaints
Customer Complaints
0.8%
0.8%
26
26
Outbound Calls
Outbound Calls
0.8%
0.8%
27
27
Verizon
Verizon
0.8%
0.8%
28
28
Customer Accounts
Customer Accounts
0.8%
0.8%
29
29
Annual Sales
Annual Sales
0.7%
0.7%
30
30
Sales Process
Sales Process
0.7%
0.7%
31
31
Inventory Control
Inventory Control
0.7%
0.7%
32
32
Business Development
Business Development
0.7%
0.7%
33
33
Sales Contracts
Sales Contracts
0.6%
0.6%
34
34
Customer Relationships
Customer Relationships
0.6%
0.6%
35
35
Account Management
Account Management
0.6%
0.6%
36
36
Current Customers
Current Customers
0.5%
0.5%
37
37
Company Products
Company Products
0.5%
0.5%
38
38
People
People
0.5%
0.5%
39
39
Business Owners
Business Owners
0.5%
0.5%
40
40
High Volume
High Volume
0.5%
0.5%
41
41
Revenue Growth
Revenue Growth
0.5%
0.5%
42
42
Product Information
Product Information
0.5%
0.5%
43
43
Technical Support
Technical Support
0.5%
0.5%
44
44
POS
POS
0.5%
0.5%
45
45
Customer Orders
Customer Orders
0.5%
0.5%
46
46
Customer Questions
Customer Questions
0.5%
0.5%
47
47
Cell Phones
Cell Phones
0.5%
0.5%
48
48
Customer Information
Customer Information
0.5%
0.5%
49
49
Credit Card Transactions
Credit Card Transactions
0.5%
0.5%

71,198 Sales Representative Jobs

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