Sales Representative Skills

• Developed profitable relationships with current and prospective customers, and provided exceptional customer support through attentiveness and extensive product knowledge.
• Maximized beauty product sales by developing customer relationships and thorough product knowledge through Business to Business commission based selling.
• Provided product knowledge support to targeted physicians and clinic market segments as well as competitive clinical research analysis.
• Participated in online courses to expand my product knowledge of durable medical equipment and Medicare/Medicaid coverage of products.
• Earned a reputation for developing consultative relationships with customers earning new business based on trust and product knowledge.
• Combined a positive attitude and product knowledge to resolve escalated issues and to ensure customer satisfaction.
• Developed relationships with key suppliers and gained in-depth product knowledge to provide accurate information to customers.
• Utilized all product knowledge and documentation to provide customers with product recommendations appropriate for their needs.
• Supervised and improved customers' fitting room experience by applying apparel product knowledge and styling capabilities
• Provide timely and accurate information to incoming customer order status and product knowledge requests.
• Maintained up-to-date product knowledge within ever-changing market conditions through online and classroom continuing education.
• Greeted and assisted customers with store merchandise providing product knowledge and personal testimonials.
• Certified in product knowledge to provide presentation of featured and standard option availability.
• Received recognition for demonstration of product knowledge and Challenger Selling during competitive simulation.
• Provided comprehensive assistance with product knowledge and applications to contractors and subcontractors.
• Maintain expert-level product knowledge National Account Specialist/Levolor-Kirsch Division, Atlanta, Georgia.
• Provide excellent customer service through extensive product knowledge and industry insight.
• Demonstrate technical selling skills and product knowledge dependent upon department assigned.
• Demonstrated excellent product knowledge resulting in increased sales and profits.
• Provided customers with excellent product knowledge and outstanding customer service.

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• Demonstrated skills in establishing and maintaining professional relationships through exceptional customer service and diligent follow up and problem resolution.
• Provided detailed customer service to existing policyholders by developing relationships with customers in order to better meet their needs.
• Demonstrated exceptional customer service towards customers upon entering store building relationships and better understanding with each customer.
• Collaborated with service departments to create procedures to increase customer service and improve customer satisfaction and loyalty
• Collaborate with team members to ensure timely follow-up on leads and exceptional customer service delivery.
• Provided excellent customer service and consultative branding/marketing advice to incoming calls from small businesses.
• Provided customers with exceptional customer service and rapidly resolved potential issues and concerns.
• Worked closely with customer service representatives and installation crews to ensure customer satisfaction.
• Provided and maintained excellent customer service to homeowner after completion of roof installation.
• Worked with bookstore assessments that ensured quality customer service and stipulated essential provision.
• Provide customer service including replacing used and/or outdated first aid and safety products.
• Greet customers display excellent customer service while maintaining a professional appearance and manner.
• Provide professional customer service while creating an excellent customer experience with every interaction.
• Provided exceptional customer service and follow through while developing rapport with assigned accounts.
• Provided benefit consultations and customer service to broker and corporate clients.
• Learned great customer service, and hospitality as well as administrative assistance
• Build relationships to provide repeat business and excellent customer service.
• Provided customer service and participated in floor-sets organizing incoming merchandise.
• Maintained great customer service and collaborative relationships through organizational skills.
• Recognized and rewarded for outstanding work performance and customer service.

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• Managed sales territory of over 200 personally developed accounts, selling consumable and capital equipment to Dentists and institutions.
• Assigned to an under preforming sales territory covering west/central Kentucky geography design around a predominately independent customer base.
• Developed sales territory in Silicon Valley, providing word processing equipment and services to the executive community.
• Offered construction and aerial lift equipment to general contractors and subcontractors within the Northern Wisconsin sales territory.
• Promoted to outside sales, managed direct sales territory - Laboratory analysis equipment.
• Hand-selected to reinvigorate deteriorating sales territory through expert sales and operations leadership.
• Collaborated with 6 world renowned spinal surgeons on sales territory development.
• Monitor speed and accuracy of deliveries within a designated sales territory.
• Managed sales territory for commercial security company covering central New York.
• Managed southeast sales territory valued at approximately $200 million annually.
• Managed and developed specialty sales territory within the Urology/Neurology division.
• Expanded sales territory adding new accounts previously serviced by competitors.
• Shared responsibility of two and a half million dollar sales territory
• Developed detailed knowledge of important referral sources in sales territory.
• Performed professional presentations throughout local sales territory to generate enrollment.
• Identified and secured new business within a designated sales territory.
• Managed and developed sales territory in Georgia and Alabama.
• Developed sales territory by locating and servicing all accounts.
• Prepared and submitted approved plans for sales territory management.
• Managed all aspects of a pharmaceutical sales territory.

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• Leveraged exceptional sales skills and reputation for integrity to achieve high sales goals within a territory of relatively moderate potential.
• Communicated daily with customers selling insurance policies which contributed to meeting weekly sales goals.
• Directed product placement and marketing operations to exceed aggressive corporate sales goals.
• Covered all national and international accounts and exceeded sales goals annually.
• Exceeded sales goals continuously * Oversaw internet sales * Maintained Toyota certification
• Communicate weekly with distributors on weekly sales goals and upcoming activity/focus.
• Achieved sales goals and service performance requirements as communicated by Manager.
• Maintained aggressive monthly sales goals while providing excellent customer service.
• Sourced and prospected new revenue pipelines through networking opportunities with brokers and members, which aided in exceeding monthly sales goals.
• Exceeded sales goals by 123% for all products, including 15.6% volume growth in first 6 months in territory.
• Meet sales goals - Express thorough communication to customers - Record Inventory - Manage store - Investigate and review customer solutions
• Captured lead information on all calls to generate follow up opportunities, and developed sales strategies to meet sales goals.
• Work closely with team members and management to meet quarterly goals, as well as, meeting individual sales goals.
• Awarded for the overall highest volume script increase for all three promoted products which exceeded my team sales goals.
• Maintained a regular call cycle on existing customers while prospecting for new opportunities to help meet company sales goals.
• Provide excellent care for our guess, walk our guess through the buying process, meet monthly sales goals.
• Work closely with sales managers, estimators, and customers to achieve both customer and sales goals Accomplishments.
• Surpassed sales goals by 70%, and was moved up to the next level of the company.
• Even though 2009 was a difficult year I met my sales goals and increased my sales in 2010.
• Executed all monthly sales goals and educated customers both on new products and effective ways to market them.

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• Service established hospitality industry customers and develop new accounts for a major wine and spirit wholesaler.
• Identified and developed new business opportunities for increased sales to existing accounts or acquiring new accounts.
• Leveraged uniform rental industry knowledge and expertise to successfully acquire profitable new accounts.
• Developed new accounts, and serviced existing customers in financial/insurance services industry.
• Develop new accounts by assessing customer needs and offering superior customer service.
• Collaborated with outside representatives to maximize opportunities with new accounts.
• Developed a personal method for establishing new accounts successfully.
• Solicited businesses for new accounts and facilitated business openings.
• Provide operational support by opening and maintaining new accounts.
• Obtained new accounts and responsible for maintaining customer satisfaction.
• Balanced developing new accounts while maintaining existing accounts.
• Prospected designated territory for new accounts.
• Developed and managed several new accounts.
• Prospected new accounts on a weekly basis in designated territory, while closing new sales and line extensions with existing accounts.
• Engaged in an aggressive effort to find new accounts, close agreements, and succeeded in monopolizing many wine lists.
• Obtained orders, and established new accounts by planning and organizing daily work schedule to call on potential new clients.
• Ranked 3rd in office of 27 sales reps based on new accounts, renewal, increase, and revenue retention.
• Opened up several major profitable new accounts by making outside sales cold calls to introduce the company's services.
• Maintained and grew existing accounts and acquired new accounts through cold calling, networking, market analysis and referrals.
• Create and maintain a business plan utilizing CRM, with targeted new accounts and completely mapped territory and calendar.

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• Initiated telephone calls to new and current business customers regarding internet and yellow pages advertising.
• Provided excellent customer service while attending phone calls and organizing records.
• Communicated with supervisor through email and telephone calls.
• Assisted customers with purchases, answered phone calls, re-stocked products on the floor, and maintained an organized work zone.
• Responded to incoming telephone calls from prospective and existing customers, quoting prices, providing information, solving customer's concerns.
• Be available 24/7 for phone calls or requests to travel all over west Texas to take care of the clients needs.
• Answer phone calls for a utility company and assist moving customers with moving their TV and internet into their new homes.
• Worked in the HR Department Call Center answering phone calls on Employee benefits and Insurance Provider questions, Insurance Claims and Medicare
• Follow up phone calls were made daily to make sure customers were well informed and satisfied with all repairs completed.
• Pursued new leads by phone calls, door to door cold calling, networking and following up after sales calls.
• Assisted in phone calls to area doctors to introduce the nutritional products or elaborate upon their current knowledge and usage.
• Receive inbound phone calls in order to assist potential members in creating a financial game-plan to achieve their financial dreams.
• Use a sales based software to make phone calls to potential clientele daily to set appointments for the week.
• Answer phone calls, Filing, Tracking Inventory, Keeping Records, Cash Handling, Set up Delivery Appointments.
• Place telephone calls to prospective clients interested in selling their campground timeshares from telephone numbers on a generated list.
• Develop relationship with customer via telephone calls and email communication to make sales of the equipment that they need.
• Estimated number of accounts seen per day 15-20 as well as 20-40 phone calls made to prospective clients.
• Completed various office duties such as filing, making copies, faxes, phone calls and inputting information.
• Create and manage client database, design marketing and advertising material, answer phone calls and update records.
• Answer incoming phone calls, phone sales, handle customer service issues, have stellar product and policy knowledge

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• Developed training and internal communication tools and trained new sales reps in designated territories.
• Planned/organized marketing and sales trips to maximize effectiveness of sales reps.
• Assisted training new sales reps in all aspects of Acosta job responsibilities and functions for dedicated Procter & Gamble product team.
• Ranked in the top 3 every month for overall sales performance out of 12 sales reps in the North Knoxville district.
• Worked with Branch Managers, Sales Manager and Route Sales Reps to find new sales opportunities and correct any service issues.
• Led team of 8 sales reps in San Diego North territory in developing sales strategies, budget planning, and forecasting.
• Ensured customers had a comfortable environment to discuss cellular plans, wait for sales reps to be available ans easily shop.
• Developed sales reps on sales skills, industry and product knowledge, product demonstration techniques, pricing strategies and proposal creation.
• Work with other sales reps and marketing to come up with the best way to service accounts and grow numbers.
• Selected to assist in on-boarding and training of new sales reps in AT&T s selling principles and operations.
• Served as District Trainer for new sales reps in Southern California region; developed training programs from the ground up.
• Served as a Peer Mentor and Team Lead to assist and train new Sales Reps. * Promoted to Sales Manager.
• Ranked in top 3 every month out of 80 sales reps in Knoxville market for highest accessory product profit margin.
• Finished first or second out of six sales reps each month by achieving or exceeding monthly sales quotas and bonuses.
• Competed with other sales reps in the company, as well as helped my team achieve our goal each week.
• Awarded sales incentive trip to Germany finishing sales contest in the top 15% out of 400 sales reps company-wide.
• Created, Trained and utilized sell decks and standards to be used by current and new RS Sales Reps.
• Headed e-commerce by designing and maintaining the company website and simplifying the way customers interacted their territory sales reps.
• Recognized as a top ten performer, National Product Specialist and selected as a mentor for new sales reps.
• Accompanied Pittsburgh sales reps on calls and facilitated weekly training sessions and meetings to set strategic goals and objectives.

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• Handled Sales Development such as souring of Potential Customers, Product Development, Company Presentation and Coordination with Technical Support.
• Initiated cold calls to customers and potential customers to solicit business or to follow-up previously quoted business opportunities.
• Established market presence through competitive analysis, developing presentations, identifying potential customers and making sales calls.
• Interacted with potential customers regarding Business Communication requirements and advised customers on types of solutions to purchase.
• Deliver prepared sales talk to potential customers using tailored sales scripts to better target specific individuals.
• Explained available products in detail to potential customers and assisted customers in making informed decisions.
• Develop new customer territory through researching potential customers, cold calling and establishing customer base.
• Provided information to potential customers regarding prices, product availability, and delivery schedules.
• Demonstrate various products to potential customers through product presentations while also addressing any questions.
• Provide information to new timeshare owners, including providing information to potential customers.
• Identified and called on potential customers that included automobile dealerships and maintenance shops.
• Contacted over 120 potential customers daily and largely contributed opening new sales territories.
• Demonstrated products and services to potential customers, while achieving maximum sales profitability.
• Participated in road shows giving presentations to potential customers explaining product in detail.
• Contacted potential customers and provided information on product merits; finalized sales.
• Planned and scheduled appointments with potential customers while maintaining quality customer service.
• Acted as Project Manager when implementing alternatives to contacting potential customers.
• Scheduled and traveled to appointments with potential customers through personal referrals.
• Created a welcoming and friendly environment to encourage potential customers.
• Identify potential customers and develop a relationship with existing members.

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• Identify and qualify perspective new clients such as electrical engineers, electrical contractors and general contractors.
• Increase existing portfolios and revenue opportunities, by identifying potential new clients and business opportunities.
• Generated numerous cold calls and cultivated new clients through excellent telemarketing and communication skills.
• Managed all business and administrative functions while sourcing new clients and optimizing customer satisfaction.
• Serviced insurance and financial security needs of existing client base and developed new clients
• Generated additional revenue via signing up new clients and cross-selling existing databases.
• Prepare and deliver sales presentations to prospective new clients; follow up with key customer decision makers and to close all sales
• Acquired new clients and negotiated contracts with Denver metro restaurants for linen service; consistently met and routinely exceeded sales goal.
• Conducted effective follow up on new clients and clients whom had made purchased providing exceptional referral rates and repeat sales.
• Assisted in operating room; gave sales presentations; managed samples; developed new clients; facilitated surgeons attending conferences.
• Led branch in new account generation for 6 consecutive years with an average of 15 new clients each month.
• Employed Consultative Selling Skills, producing 74 new clients in the first year of hire, goal was 60.
• Performed needs analysis for new clients to determine which health insurance plan best meets their medical and financial needs.
• Prospected for new clients, ran appointments, cold called, and created and conducted presentations to prospects.
• Managed/developed over 300 accounts for a radio station, nearly 20% of which were prospected new clients.
• Contribute to the increase of sales earnings of the company by growing existing clients and establishing new clients.
• Build relationships with new clients, provide accurate information, and ensure client satisfaction regarding coverage and services.
• Developed and implemented sales and marketing strategies resulting in hundreds of new clients from untapped small business verticals.
• Performed outbound phone sales to businesses to gain new clients for utilities, both electricity and natural gas.
• Created and Developed territory of Rochester and surrounding areas through concentrated prospecting and calling on new clients.

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• Served as Accounts Manager while effectively facilitating client services and support that garnered repeat business, referrals and customer loyalty.
• Improved account service and developed repeat business by utilizing product knowledge and providing exceptional customer service with attention to detail.
• Demonstrated excellent customer satisfaction skills by maintaining above average survey results in addition to referral and repeat business from existing customers
• Established and maintained positive, ongoing relationships with accounts to ensure completion satisfaction and generate repeat business and referral generation.
• Managed sales and delivery reports daily to ensure timely delivery of product ensuring a positive customer experience for repeat business.
• Focused on developing client base and building repeat business through customer advocacy, education, and personal relationship building.
• Worked independently with proven experience in developing new business, building repeat business and managing a sales territory.
• Elevated customer satisfaction levels, building a loyal customer base to generate repeat business and quality referrals.
• Offered personalized recommendations to fit customer's budgets which often resulted to positive feedback and repeat business.
• Established and maintained relationship with both new and existing customer to encourage new and repeat business opportunity.
• Identified, researched, and contacted customers building positive relationships that generated future sales and repeat business.
• Develop and maintain relationships with key physicians and hospital customers to encourage new and repeat business opportunity.
• Develop positive relationships with decision makers which foster a substantial pipeline of referrals and repeat business.
• Developed professional relationships with contractors and business owners, ensuring repeat business and market retention rate.
• Developed profitable repeat business, delivering high quality service to local schools and organizations in the area
• Developed and implemented innovative sales and brand awareness strategies that increased customer satisfaction and repeat business.
• Established excellent customer relations; created an atmosphere conducive to increased sales and repeat business.
• Established customer communication models that led to multiple trips booking and drove unprecedented repeat business.
• Resolved guest complaints and created repeat business by developing long-term relationships with regular customers.
• Generated high levels of customer satisfaction evidenced by client recognition letters and repeat business.

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• Developed new client base and managed an established territory of physicians, which included internal medicine, family practice and pediatricians.
• Maintained distinct relationships and call point focus on cardiologists, endocrinologists, family/internal medicine, integrative health, and wellness practices.
• Secured accounts with three Summit Medical Group physician practices including an internal medicine clinic and two additional family medicine clinics.
• Managed territory successfully promoting products to Cardiologists, Pain Management, Urologists, Primary Care and Internal Medicine Physicians.
• Established rapport with family practice, internal medicine and cardiology physicians throughout eastern South Dakota and western Minnesota.
• Formulated marketing strategies and engaged with endocrinologists, cardiologists, and internal medicine physicians to promote product value.
• Called on oncologists, pain management specialists, orthopedic surgeons, neurologists and internal medicine physicians in Orlando.
• Developed key relationships with anesthesiologists, neurologists, oncologists, family practice, and internal medicine physicians.
• Delivered high-impact sales calls to cardiovascular specialists included family practice, internal medicine, cardiologists and endocrinologists.
• Launched an anti-diabetic medication and sold an anti-hypertensive medication to Endocrinologists, Cardiologists and Internal Medicine Physicians.
• Utilize strong scientific/technical knowledge for diabetes products, marketing in Family Practice, Internal Medicine and Endocrinology.
• Represent cardiovascular pharmaceutical company in consultative sales within cardiovascular, primary care and internal medicine call points.
• Deliver specific products to cardiologists, endocrinologists, pain management, internal medicine and primary care physicians.
• Perform sales presentations to targeted medical professionals including Family Practice, Internal Medicine, and Cardiologists.
• Promoted products to Cardiologists, Dermatologists, Podiatrists, Family Practitioners, and Internal Medicine Physicians.
• Represent Pfizer by delivering specific products to specialty, internal medicine and primary care physicians.
• Promoted pharmaceuticals to general/Family Medical, Internal Medicine, Urology, Obstetrics & Gynecology practices.
• Target lists include Primary Care and Internal Medicine physicians, Pediatricians and Respiratory specialists.
• Managed territory of 200+ physicians promoting thyroid medication to Endocrinologists and Internal Medicine Doctors.
• Called on internal medicine/general practitioners and Cardiologist's in Northern New Jersey territory.

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• Scheduled appointments and performed door-to-door sales of cleaning and air purification products.
• Recognized for performing exceptional Customer Service while carrying out door-to-door sales.
• Conducted door-to-door sales, establishing and maintaining profitable customer relationships.
• Performed door-to-door sales and maintained a positive mental attitude.
• Conducted door-to-door sales while developing strong sales and communication skills
• Performed door-to-door sales of the Atlanta Journal-Constitution newspaper.
• Marketed home security system through door-to-door sales and advertising
• Provided door-to-door sales and excellent customer service to company
• Served as door-to-door salesperson for security system.
• Commission-based door to door sales highly competitive atmosphere
• Provided door-to-door sales of home improvement products
• Cash handling, outdoor sales, customer service, ability to make glass art, quick books, and inventory keeper.
• Involved in a very diverse range of sales, cold calling, residential door to door sales, and also inquiries.
• Persuaded 125 homeowners via door-to-door sales to advertise new technologies on behalf of General Electric in exchange for customized security system.
• Conduct door-to-door sales of Video, High Speed Internet, Phone, and Home Security services within assigned residential territories.
• Protected over 125 families with seasonal door-to-door sales of smart-home automation/security systems in Tampa Bay and New York, NY.
• Assessed for potential and interested clients while participating in door to door sales for an environmentally conscious solar base company.
• Job duties included door-to-door sales, inbound and outbound phone sales, customer retention reports, and exceptional customer care.
• Organize door to door sales for private vendor * Assisted in sales process in the purchase of consumer goods.
• Promoted Green Mountain Energy through door-to-door sales * Educated and informed customers about the benefits of 100% pollution-free electricity

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• Maintain client relationships through communications and notification about promotions and products to foster long-term relationships and a loyal customer base.
• Performed direct sales and delivery functions and provided assistance with accounting and promotional activities for assigned customer base.
• Maintained current customer base and proactively prevented defection of customers from route through service and relationship building.
• Researched market conditions in a highly competitive industry with a constantly changing diverse customer base.
• Managed all customer relations for company's entire customer base including many government contacts.
• Create plans to increase customer base and improve customer retention while increasing profitability.
• Maintained customer base and generated new accounts within designated and new territories.
• Exceeded employer expectations while establishing a customer base for future business.
• Managed customer base of Universities and Genetic Research Laboratories.
• Contributed to business development efforts and expanded customer base.
• Generated new business and expanded customer base.
• Developed solid customer base for upcoming designers.
• Networked with the hiring managers in the area to create a strong customer base and awareness of the start up company.
• Participated in conference calls with colleagues to share early success strategies and identify new opportunities to drive growth in customer base.
• Managed over 100 accounts for $57 million Web-based database products and services division with total customer base of 3,000 organizations.
• Provided outstanding customer service, developed community connections, worked with existing customer base as well as increasing client base.
• Increased route revenue volume through the sale of additional items from our product line and catalog to existing customer base.
• Maintain current customer base as well as generating new business whether from leads, cold calling and mailing brochures/line cards.
• Participated in outbound calling programs to existing customer base to increase return sales Set up and explained new membership contracts.
• Work with and maintain current customer base by assisting customers on hosting, network services and website design and development.

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• Processed and executed customers' inquiries on a timely basis and maintained positive customer relations and ensured excellent customer satisfaction.
• Stand out sales representative for this National Company focusing on customer satisfaction with an emphasis in customer relationship building.
• Communicated with thousands of homeowners, developed customer relationship skills and the ability to communicate clearly and effectively.
• Worked directly with customers assisting in sales, resolving problems and ensuring maintenance of productive customer relations.
• Performed general sales functions including competitive selling, customer relations, promotion development, and client consultation.
• Utilized Ehrlich proprietary Customer Relationship Management software in order to qualify and establish new leads and contacts.
• Facilitated 20 merchandising training activities for customers and salespersons, resulting in improved sales and customer relationship.
• Perform regular sales calls to designated accounts to cultivate customer relations and satisfaction with service provided.
• Maintain current customer relations while developing profitable new accounts through relationship building and ongoing sales support.
• Demonstrated exceptional time management, problem solving and customer relations skills while assisting each customer.
• Managed all administrative duties, including scheduling, customer relations, materials presentation and budgets.
• Maintained customer relations management system of existing clientele and handled negotiations smoothly using product knowledge.
• Created customer relationship regional and national utilizing career experience to achieve result for product specification.
• Directed customer relationship activities, contract negotiations and order fulfillment to Ohio School Districts.
• Developed and managed customer relations to maximize service satisfaction to contribute to sale growth.
• Generated and grew revenue through consultative sales, marketing effectiveness and customer relationship building.
• Help management when necessary with training, supervision, monitoring, and customer relations/disputes.
• Finalized orders with customers, entered details of order into customer relationship management software.
• Supported customer relations to ensure total customer satisfaction utilizing tracking methods to measure improvements.
• Gained experience in professional interaction, time management, and customer relationship development.

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• Planned and executed business strategies focused on building market share and sales volume through continuous visits to office and hospital-based cardiologists.
• Selected the correct products and assisted customers in making product selections according to local market requirements determined by market share.
• Communicated daily with local and area distribution managers to discuss opportunities to grow market share strategically based on customer needs.
• Job responsibilities include maximizing company profits by gaining floor space, selling innovation products and maximizing market share.
• Develop and implement strategies within our pod to most effectively gain market share within a specified geographical territory.
• Increased market share by switch selling, enforcing contractual compliance, and encouraging imaginative advertising placements.
• Captured major market share by adopting highly consultative style that gained advocacy of many neurologists.
• Specialized in expanding current market share by successfully marketing new indications of current products.
• Utilize available resources and knowledge to orchestrate solutions that increase market share and profitability.
• Prospected and developed business relationships to expand market share in assigned territory.
• Increased market share and distribution network of Anheuser-Busch throughout Southern California market.
• Implemented growth and retention strategies improving agent satisfaction and increasing market share.
• Utilized consultative and relationship selling to increase market share in specified territory.
• Captured and sustained market share for ZipLine innovative non-invasive skin closure device.
• Achieved 70%+ of North American market share through ability to develop and maintain trustworthy partnerships with customers and distributors.
• Ranked 1st or 2nd consistently, out of 12 reps in District for portfolio market share in 2008 and 2009..
• Promoted back to St Louis market to be trained in Industrial Coatings because of a substantial increase in market share.
• Maximized market share and gained all aspects of customers' business by analyzing client needs and leveraging products and services.
• Attained over 90% market share all product areas (100% in all areas except degenerative lumbar).
• Work to maintain a strong market presence in the tank head industry while increasing market share and company profitability.

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• Nominated as Regional Point Sales Representative responsible for communicating new product developments, marketing initiatives and corporate objectives to the field.
• Created and launched new product development programs for corporations in the industrial and banking industries utilizing Smiths Power proprietary electronic components.
• Managed all corporate new product development and product promotions functions, including key account management, customer relationship development.
• Attended annual conferences and seminars to stay informed about new product developments and build relationships with supply representatives.
• Developed experience in new product development, product introductions, and new business development with industry leader
• Subject matter expert and panelist for corporate research on new product development and marketing research initiatives.
• Assisted with leading new product development ideas and executing marketing strategies specifically designed for customer growth.
• Consulted retailers regarding new product development and conducted direct micro-marketing campaigns by customizing promotional material.
• Remained current on new product developments and enhancements, market activity and competition.
• Participated in new product development and chaired Business Unit and Warranty Reduction Meetings.
• Re-established business relationship with large Semiconductor manufacturer, resulting in new product development.
• Key contributor to several successful new product development and line extension programs.
• Provided new product development and marketing support to maximize client profitability.
• Expanded responsibilities to embrace new product development and strategic market planning.
• Created and implemented successful sales initiatives that drove new product development.
• Conducted seminars to showcase new product development and customer benefits.
• Recruited surgeon participation in new product development.
• Participated in work shopping new product development.
• Trust, integrity and character are why the customers sought me out to work with them on their new product development.
• Assess trends in the veterinary market, competitors, strategies and new product development by monitoring internal and external indicators.

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• Prospected and managed new and existing client relationships, providing financial solutions and products while completing a full-time education schedule.
• Maintained long-term positive client relationships which allowed for individualized product placements, streamlined inventory, and custom product rotations.
• Developed sales territory and built strong client relationships within a highly competitive environment through networking and incentive programs.
• Specialize in developing client relationships through extensive research and expert communication skills that ensure customer satisfaction and retention.
• Develop distribution channels in multiple territories and built strong client relationships within a competitive environment through networking.
• Worked in a fast pace environment with constant customer interaction while developing high empathetic client relationships.
• Cultivated new client relationships and ensured retention of existing clients by delivering world-class customer services.
• Promoted to management as a result of ability to develop client relationships and deliver results.
• Managed and expanded territory by building client relationships and penetrating markets with new offerings.
• Managed client relationships; identified and cultivated new business relationships in Northwest Portland territory.
• Managed commercial client relationships to develop and extend customer base and generate incremental sales.
• Created new accounts and fostered client relationships in a telemarketing inside sales environment.
• Developed strong client relationships and recommended appropriate financial solutions to over 600 people.
• Fostered client relationships and continually serviced accounts at business and individual policyholder levels.
• Developed highly empathetic client relationships and earned reputation for exceeding customer satisfaction surveys.
• Developed and sustained client relationships throughout the sales cycle including on-site product demonstrations.
• Managed client relationships, resolved client issues with customer service representatives and management.
• Managed client relationships and developed account plans that increased productivity and profits.
• Maintained client relationships & vendor representation which increased overall sales & business.
• Developed highly empathetic client relationships and earned reputation for best Customer Service.

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• Provided customers with information relating to product availability, substitution options and pricing, as well as solicited prospective customers.
• Provided communications and information, inclusive of photos, product provenance, manufacturing information to customers and prospective customers.
• Prepared as well as delivered Sales and technical presentations explaining products and services to customers and prospective customers.
• Assisted customers and prospective customers with problems involving the use of company services and recommended suitable resolutions accordingly.
• Identified prospective customers, monitored market conditions, reported sales activity and an accurate sales forecast to management.
• Analyzed the territory/markets potential and determined the value of existing and prospective customers value to the organization.
• Identified prospective customers by using business directories, referrals, participating in organizations and attending trade shows.
• Called prospective customers utilizing automated dialing system to explain different types of service or products offered.
• Presented, promoted and sold products/services using advanced communication skills to existing and prospective customers.
• Secure referrals and deliver excellent customer service to existing policy holders and prospective customers alike.
• Promote and sell wireless Internet service to existing and prospective customers through a relationship-based approach.
• Traveled through assigned territory to call on regular and prospective customers to solicit orders.
• Maximized sales by regularly connecting with well-established clients and building relationships with prospective customers.
• Interviewed prospective customers to identify purchasing needs and articulate vehicles' value and benefits.
• Presented, promoted and sold products/services using solid arguments to existing and prospective customers.
• Sell all apparel to current and prospective customers through traveling around assigned territory.
• Generated new business by cold calling prospective customers while effectively communicating current promotions.
• Establish, develop and maintains business relationships with current customers and prospective customers.
• Directed quality focused teams to successfully test and approve products by prospective customers.
• Originated phone calls to prospective customers and provided information about products and services.

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• Stocked the sales floor with merchandise and ensured that the shelves were organized, well kept, and fully stocked.
• Worked in a high energy team based environment made exceptional numbers on beginning weeks of employment top on sales floor.
• Perform general sales floor duties; assisted customers with locating item stock merchandise on sales floor and document store inventory.
• General merchandise associate with responsibilities that include shipping and receiving, catalog orders, sales floor stock and cashiering.
• Provided excellent customer service and knowledge on corporate inventory, building client relations on and off the sales floor.
• Served on team that accelerated the movement of received merchandise to the sales floor maximizing sales and revenue potential.
• Managed relationships with store and district managers acquiring end caps and increasing sales floor space in the Chicago market.
• Achieved sales goals immediately on the sales floor making sales on at least 40% of my calls.
• Maintain store up keep: Kept sales floor clean; make sure stock room is neat and orderly.
• Welcomed and directed customers, Organized/replenished sales floor, Assisted customers when needed, Processed payments behind the register
• Maintain constant presence on sales floor to address customer's needs and promoted company's credit card program.
• Guide our customers in every way working in the sales floor and fitting room, and cash register.
• Helped with organizing the modules on the sales floor and maximizing sales with customer interaction and electronics knowledge.
• Assist personnel on the sales floor by educating customers and responding to any technology questions and concerns.
• Maintained an orderly and organized stock room and restocked merchandise on sales floor on a continuous basis.
• Perform sales floor work, such as greeting or assisting customers, stocking shelves and taking inventory.
• Assisted management with configurations of sales floor, requisition and protocol for supply and demand of store.
• Managed sales floor merchandise so that customers were able to find the correct size and colors desired.
• Maintained a clean and organized work area, Ensured stock levels on the sales floors were maintained.
• Worked on the sales floor promoting product as well as finalizing the sale at the register.

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• Gained expertise in company's product line and delivered sales presentations door-to-door successfully meeting and exceeding sales performance goals.
• Established relationships with management representatives at commercial, industrial, and other businesses and conducted sales presentations and demonstrations.
• Performed sales presentations, drafted proposals, implemented service agreements, conducted installations, and managed account receivables.
• Developed and expanded market share by extensive customer service through sales presentations, coordinating promotions and training seminars.
• Managed prospect database, delivered sales presentations with key decision makers, and managed accounts within territory.
• Executed marketing plan by developing and distributing marketing literature, and conduct sales presentations to potential clients.
• Penetrated territories, finalized contracts, planned and executed sales presentations and maintained customer satisfaction.
• Administer informational sales presentations at trade shows, health fairs and various community organizations.
• Provided clinical literature, sales presentations and sample distribution to physicians in my territory.
• Identify opportunities, develop ideas, and deliver sales presentations to maximize merchandising opportunities.
• Set appointments via telemarketing and performed sales presentations of high volume imaging systems.
• Deliver effective sales presentations to gain additional product placements and sales within account.
• Designed and executed sales presentations highlighting product features, benefits and indicated uses.
• Developed and presented sales presentations at meetings to help develop other sales representatives.
• Delivered consultative sales presentations, assessed client needs, and recommended right-sized solutions.
• Created and delivered residential and commercial sales presentations for major renovation projects.
• Demonstrated vehicles and tailored sales presentations to suit specific personalities and interests.
• Developed hundreds of formal proposals and conducted hundreds of sales presentations.
• Communicated product knowledge and delivered sales presentations to maximize sales performance.
• Delivered sales presentations and demonstrations to customers on products and services.

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• Prospected aggressively and presented services to key decision-makers during cold calls; opened nearly thirty new commercial accounts.
• Conducted business to business cold calls, maintained existing accounts, and prepared reports for each call in Utah and Idaho.
• Prepare municipality bids, generate quotes, cold calls and schedule all follow up activity through use of CRM sales tool.
• Expanded customer base in the greater Houston area by conducting cold calls, out-calling, making sales calls, and networking.
• Make 300+ cold calls daily selling worry free appliance coverage on behalf of PSE&G along with selling auto warranties.
• Increased sales in the territory by making cold calls and getting customers to use our products in a more diversify way.
• Ranked 1st in department in CRM data entries every month (customer interactions, cold calls, emails, etc).
• Carried out marketing and sales promotion activities, such as cold calls, farm shows, and printed ad campaigns.
• Make 20+ cold calls daily to businesses to find out if they use staffing services and who the decision-maker is.
• Started with no client base, made over 2,000 cold calls and established over 15 new accounts in one year.
• Gained thousands of dollars of funding and new client support through cold calls, meet and greets and sales pitching.
• Followed up on new leads and referrals resulting from cold calls; averaging 70 - 80 calls per day.
• Serviced over 150 accounts, while building territory through cold calls, phone contact, and internet customer research.
• Make cold calls to businesses in an attempt to schedule follow-up presentations of the company's products and services.
• Maintained and built an existing client list through cold calls, lead programs, referrals, and personal sales appointments
• Conducted cold calls walking in 35 to 40 a day to get in front of a decision maker.
• Reported daily activity of cold calls, leads, demonstrations scheduled and completed, and closes to supervisor.
• Conducted clients visits and cold calls that helped exceed the department's goals for group and suite sales.
• Collaborated with coworkers and managers in order to develop refined sales techniques for cold calls and re-feature clients.
• Generated new customer business by making cold calls, face to face calls, and inactive customer calls.

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• Increased corporate exposure through participation in industry related trade shows, seminars and conferences.
• Represented organization at association conferences; worked with other associates at trade shows.
• Attended, exhibited, and participated in regional trade shows and industry-related seminars.
• Participate in industry trade shows by demonstrating product capabilities and solutions.
• Developed relationships with customers by attending trade shows and customer visits.
• Functioned as a company representative while regularly attending trade shows.
• Company representative at trade shows and conventions for Roche Pharmaceuticals.
• Organized and participated in local and international trade shows.
• Specialized in marketing national Trade Shows to exhibiting clientele.
• Participated in various organizations and trade shows.
• Established customers for security camera systems, access control and integrated parking equipment through cold calling, trade shows and networking.
• Scheduled and worked a promotional kiosk at businesses, colleges, and trade shows throughout NH, ME, and MA.
• Acted as company representative while attending high profile trade shows, including High Point, to secure large national clients.
• Replied to emails from foreign clients, followed their orders and developed new customers through emails after the trade shows.
• Facilitate Distributor Sales Meetings and Trade Shows to enhance overall Product Knowledge and Generate Leads to maximize sales in market.
• Build relationships within my territory and increase sales through customer visits, trade shows, cold calls, and referrals.
• Attended trade shows and Chamber of Commerce mixers; thus maintaining a network relationship between local businesses and the store.
• Generated leads and marketed premium pet products including delivery services directly to potential customers at trade shows and events.
• Provide warranties and technical assistance to clientele in form of product hands-on demonstration, seminars and trade shows.
• Developed trade shows in house and conventions nationwide, promotional and marketing events with potential and existing customers.

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• Conducted sales presentations and demonstrations of the Firm's CUTCO cutlery and accessories to individuals and small groups.
• Awarded Top Rep for outstanding performance - sold $2,262 worth of CUTCO products within first two weeks
• Worked independently making appointments, confirming appointments, and going to appointments selling CUTCO knives.
• Marketed CUTCO cutlery via face to face customer contact and demonstration sessions, processed sales orders
• Worked over winter break selling CUTCO products (knives, silverware, etc.).
• Ensured quality of CUTCO, high quality cutlery by performing independent demonstrations of the product.
• Keep in touch with customers in case customers need CUTCO maintenance and/or more CUTCO.
• Lead basic training, teaching newly hired individuals methods and tricks of selling CUTCO products
• Worked in the office coordinating meetings with potential buyers and sold CUTCO to customers
• Represented Vector selling CUTCO (kitchen cutlery) via face-to-face and online demonstrations.
• Trained and mentored junior sales representatives on the CUTCO products and selling strategies.
• Scheduled appointments through phone and email with people to present CUTCO cutlery products.
• Provided oral and web based presentations for the promotion of CUTCO products.
• Conducted 45-60 minute presentations of CUTCO Cutlery at the customer's residence.
• Provide an informational and engaging presentation of CUTCO products for customers.
• Presented CUTCO products for sale directly to consumers through preset appointments.
• Make as many appointments as possible to sale the product: CUTCO
• Coordinated independent sales for CUTCO cutlery product line on commission.
• Demonstrate and present the various CUTCO products to customers.
• Sell CUTCO products by appointment and network marketing.

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• Managed on-line data entry, distribution and inventory of all customer requests provided documents supporting statics to department VP and Director.
• Managed data entry of contracted nationwide college accounts and followed-up with customers to process payments and initiate repair arrangements.
• Partnered with vendor personnel to develop system integration across multiple vendor systems in minimizing duplication of data entry.
• Full responsibility to run the tanning salon which included reception, data entry and individualized customer service.
• Participated in all aspects of marketing and sales operations including data entry and documentation preparation.
• Managed administrative aspects of the operation including data entry, documentation and records management.
• Managed outbound sales of telecommunication services, data entry, managed and resolved customer grievances
• Completed administrative tasks including proofreading, transcription, records management and data entry.
• Created and organized databases for HVAC equipment monitoring and data entry and management.
• Answered incoming calls from customers Provided product knowledge Customer service Data entry
• Performed data entry of inventory and maintained an orderly stockroom.
• Manage customer database with emphasis in researching data entry discrepancies.
• Entered stock and manufacturing orders using computerized data entry.
• Maintain customer database through accurate and timely data entry.
• Streamlined data entry techniques and storage for company research purposes
• Experienced with proprietary software for data entry and retrieval
• Performed data entry, customer service account resolutions.
• Confirmed customer appointments and maintained company data entry.
• Performed order and data entry using Canopy database.
• Implemented and oversaw efficient data entry procedures.

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• Contributed to overall business performance, including handling customer complaints and queries while ensuring customer awareness of new and existing products.
• Provided resolutions to customer complaints by investigating problems, developed solutions, prepared reports, and made recommendations to management.
• Provided 100 existing accounts with ongoing service and support, receiving any customer complaints and effectively implementing resolutions.
• Resolved customer complaints by investigating problems; developing solutions, and filing reports for management to eventually handle.
• Collaborate with account representatives and senior customer service representatives to ensure total customer satisfaction when customer complaints arise.
• Corrected customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Resolve customer complaints by thoroughly investigating the issue, developing solutions, and providing recommendations to management.
• Attended customer complaints by analyzing roof causes; developing solutions; preparing reports and making recommendations.
• Conferred with subordinates and other supervisors to recommend changes in order to avoid recurring customer complaints.
• Resolved customer complaints by investigating problems and developing solutions for 100% customer satisfaction.
• Resolve customer complaints by looking further into problems developing solutions, and giving recommendations.
• Handled customer complaints and provided proper solutions immediately to maintain sustainable relationship with customers.
• Resolved customer complaints by determining the most cost effective solution to ensure customer retention.
• Surpassed customer expectations while diplomatically resolving customer complaints or questions regarding products and services.
• Resolved customer complaints by investigating problems, developing solutions and making recommendations to management.
• Assisted in resolving customer complaints, developed solutions and made recommendations to management.
• Coordinated daily operations and morning staff meetings, addressed and resolved customer complaints.
• Resolved customer complaints by developing solutions and made recommendations to management were appropriate.
• Managed customer complaints in accordance with company guidelines by providing first call resolution.
• Investigated customer complaints and provided best overall solution to maintain quality customer relations.

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• Applied time management techniques after accumulating premier customers and managing outbound calls to assure customer satisfaction.
• Managed inbound and outbound calls to facilitate client/customer needs by operating within established processes.
• Performed time-sensitive outbound calls Provided customers with products for their septic systems
• Developed accounts and established repeat business through outbound calls.
• Managed and coordinated customer appointments primarily through outbound calls.
• Performed outbound calls to current Verizon Wireless customers.
• Received inbound and outbound calls related to eligibility.
• Executed daily operations of making outbound calls to west-coast residences to offer our products as opposed to what they already have.
• Produced 150-300 outbound calls daily to potential residential and business customers of Direct Energy, and Spark Energy for energy deregulation.
• Handle outbound calls offering renewal plans to existing customer and selecting the best renewal plan to fit the customer's needs.
• Handled outbound calls to customers to inform them that their accounts was about to expire and offer to renew their contract.
• Job duties: Managed inbound and outbound calls, retention and promotional campaigns for telecommunications, home entertainment and internet service.
• Placed around 200 outbound calls in a day; selling vacation packages; explaining the benefits and scheduling the vacation.
• Originated sales through calling on prospective clients, made 60 to 70 outbound calls per day to potential clients.
• Provided detailed answers to sales inquiries via inbound and outbound calls and emails within the United States and Canada.
• Cross trained to take inbound and outbound calls to magazine subscribers in order to renew subscriptions and update information.
• Connected to clients via a high volume of outbound calls (150-200 a day) and at networking events.
• Demonstrated strong influencing skills with customers, by making outbound calls, encouraged them to purchase products and services.
• Handled at least 60 incoming calls per day, while also required to make 60 outbound calls per day.
• Acquire new customers through outbound calls, social media, and resourcefully obtain new leads through daily walk-in customers.

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• Partner effectively in dynamic environments with Verizon Wireless personnel to make the most of every customer interaction.
• Processed orders through Verizon databases and resolved customer issues quickly and accurately under pressure of timed deadlines.
• Represented Verizon integrated business systems to Hospitals and Small Businesses for the cellular start-up division.
• Assisted customers in paying bills, upgrades & any additional information pertaining to Verizon wireless services
• Frequent interactions with Verizon Wireless Corporate as a liaison between customer and company.
• Promoted Verizon services while presenting an organized presentation to offer the customer.
• Created Retention Department resulting in lower customer loss during Verizon transition.
• Protected and preserved Verizon Wireless proprietary information by following company protocols.
• Provided sales assistance to new and existing Verizon Wireless customers.
• Studied Verizon products/services and the industry competition for market penetration.
• Started at Verizon Wireless as a customer service representative.
• Consult with current and prospective Verizon Wireless customers.
• Provided customers with Verizon product and service information.
• Promoted all nationwide Verizon Wireless products and services.
• Specialized in and analyzed all Verizon products.
• Fostered relationships with Verizon FiOS customers.
• Distributed the sales of Verizon Wireless cell phones, services, and accessories to an average of 70-100 customers per month.
• Service existing and new accounts for AT&T, DirecTV, Century Link, Exceed, MediaCom, Verizon FIOS.
• Developed and maintained customer accounts through Verizon Wireless in several Verizon store fronts along with obtaining new clients in outside sales.
• Answered phone calls for Verizon Residential Services to offer current products to new customers and help current customers with any problems.

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• Established Distributor and Customer Relationships within market and individual Key Customer Accounts to secure and grow business within responsible territory.
• Serviced professional customer accounts and developed good sales relationships, followed and promoted all company customer service programs.
• Conducted appropriate processing decisions based on forms and supporting documentation and perform adjustments on customer accounts through research.
• Cultivated new business and managed customer accounts ensuring on-time delivery, satisfaction and repeat and referral business.
• Generate profitable revenue growth through establishing new customers, penetrating new customer accounts and retaining those customers.
• Cash handling, opened/managed personal and business accounts, independently recruited new customer accounts, assisted operations manager
• Represented multiple customer accounts including large medical center and hospital accounts, placed orders and maintained invoices.
• Established and maintained customer accounts, developed and implemented sales and marketing programs and customer service.
• Generate and Develop leads Manage customer accounts Extensive cold calling Maintain Customer relations with existing accounts
• Worked directly with customer accounts in designated territory covering Northern and Central New Jersey.
• Mastered complex computer and record-keeping system to ensure accurate transaction and updated customer accounts.
• Facilitated all aspects of approximately 60 customer accounts to include the collection processes.
• Managed customer accounts and territory to increase product awareness, sales and installations.
• Established and serviced existing customer accounts while continuing relationships with potential clientele.
• Maintained accurate records of customer interactions as well as processing customer accounts.
• Processed customer bill payments effectively and answered inquiries about customer accounts.
• Renewed customer accounts/solicited new customers; provided customers with sales/marketing strategies.
• Recognized for monthly sales quota achievements and management of customer accounts.
• Make financial decisions to protect/collect revenues and adjusts customer accounts.
• Created and maintained database consisting of customer accounts and information.

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• Target customers generated approximately $2 million annual sales volume.
• Generated annual sales of approximately 58 million euros
• Participated and attended annual sales meetings.
• Established a new customer base for flat-rolled steel products, totaling 18 accounts and generating over $800M in annual sales.
• Led explosive growth through market penetration and client development; took territory from $300K to $1MM in annual sales.
• Marketed Automotive Industrial Chemicals while increasing annual sales in excess of $140,000 by prospecting new accounts and servicing existing customers.
• Mentored and trained new sales associates and delivered in excess of $1.5 million in annual sales as an individual contributor.
• Conducted direct sales and provide exceptional customer service skills in a retail setting, exceeding all monthly and annual sales quota.
• Booked $2.25M+ in annual sales, secured multiple new customers including 6 of Top 10 targeted during first year.
• Top five representative in profit generation in first three months and fulfilled annual sales quota by end of 3rd quarter.
• Exceeded annual sales quota of $500,000 three out of four years despite an annual decrease in the geographical territory.
• Created strategies to develop and expand existing customer sales, which resulted in a 12% increase in annual sales.
• Called potential and current clients in new and cross sales efforts, resulting in annual sales increases of $750,000.00.
• Acquired Dr. Pepper / Seven Up, which accounted for approximately 25% of the company's annual sales.
• Account development and management of 73 accounts in the New England territory with annual sales of $2.2 million.
• Key member of sales force that increased annual sales by 20% - 25% over a two-year period.
• Generated more than $4m in annual sales of PeopleSoft applications and professional services- both hosted and outright purchase.
• Established fifteen new sales accounts and generated approximately $750,000 in annual sales over the course of nine months.
• Instituted distribution accounts in each of the three Baltic States and managed $1 million in annual sales revenue.
• Managed organization's largest region and performed full sales cycle duties, increasing annual sales by 30%.

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• Present solution programs to potential customers through detailed sales process by gathering relevant evidence through extensive fact finding meeting/tour of facility.
• Established effective sales process including setting clear call objectives, time and territory management, and reporting weekly achievements to management.
• Work closely with company executives and sales staff to identify new business opportunities and routinely participated in the sales process.
• Marketed capital equipment to current and potential clients by managing the sales process through effective communication practices to Anesthesia professionals.
• Initiate sales process by scheduling appointments; making initial presentation; understanding customer requirements and servicing accordingly.
• Managed the payroll sales process efficiently, accurately and delivered a variety of payroll solutions.
• Created excel-based Customer Segmentation application used to teach value-based sales process and increase closing ratio.
• Initiated sales process by scheduling appointments; making initial presentation; understanding account requirements.
• Maintained accountability throughout sales process, from purchasing to billing and ultimately shipping merchandise.
• Researched and collected information regarding the sales process from distributors within the territory.
• Improved the sales process by expertly providing consultative advisory services and product education.
• Facilitated entire sales process with customer until deal was completed with continual follow-up.
• Worked closely with company executives and routinely participated in the sales process.
• Supported business development through distinctive branding and a proprietary sales process.
• Developed a uniformed sales process that escalated a successful sales record.
• Implemented strategies to overcome obstacles that reduced sales process effectiveness.
• Provide exceptional relationship management throughout the entire sales process.
• Introduced new sales processes and measurements that resulted in profitability
• Administer sales process within government purchasing guidelines.
• Acted as sales trainer to ensure success of new representatives -Provided management new sales processes to intensify sales of emerging products.

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• Managed inventory control and product lines sales promotions while contacting key marketing and sales directors to schedule and facilitate product presentations.
• Full profit-and-loss responsibility for a fast-paced auto rental operation managing a fleet of more than 100+ vehicles including inventory control.
• Performed numerous administrative functions that included vendor relations, ordering, inventory control, delivery, billing and collections.
• Facilitated inventory control for building materials stock and provided excellent customer service for contractors and homeowners.
• Spearheaded product ordering and invoicing for all accounts, inventory control and quality assurance initiatives.
• Presented and introduced products, scheduled deliveries, and assisted in wholesale inventory control.
• Reconciled cash drawer and closed daily Participated in invoicing, collections, and inventory control
• Developed strategic plan for inventory control, shipping distribution and traffic management program.
• Created computerized inventory control system to minimize purchasing while maximizing job profitability.
• Handled all aspects of merchandising including inventory control and display setup.
• Implemented major account inventory control programs improving product turnover and profitability.
• Facilitated inventory control by analyzing inventory needs and procuring appropriate products.
• Monitored and maintained inventory control records; prepared sales analysis reports.
• Handled inventory controls, including organization and tracking of merchandise.
• Maintained an orderly and efficient inventory control of all merchandise.
• Managed regional account base through specific business planning & inventory control
• Maintain inventory control, order fulfillment and monitored order status.
• Coordinated inventory control and processed merchandise returns and price returns.
• Develop and communicate product positioning Inventory control and ordering.
• Ensured proper display management and accurate inventory control of products

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• Formulated new and innovative short and long-term business development strategies that generated increased levels of customer satisfaction, gross revenue/sales ranking.
• Develop productive relationships with key influences within the assigned Territory to support business development and gain access with medical professionals.
• Conducted executive-level presentations, and negotiated high-level business development contracts for sophisticated liquid hazard storage with major petrochemical firms.
• Managed business development, including penetrating new referral channels and negotiating contracts; distributed equipment and provided patient/family education.
• Assisted in business development projects by researching in developing trends and store fronts recently opened in surrounding communities.
• Rolled out strategic implementation to decision makers, and penetrated accounts through referrals, prospecting and business development.
• Enhance overall business development processes by creating individualized profit margins reports for customers Entrepreneurial Management in Motorcycle Sales
• Demonstrated in-depth understanding of territory sales management, brand messaging, and coordination of customer business development.
• Achieved aggressive and targeted business development and sales goals/quotas by identifying opportunities and using effective sales strategies.
• Managed operations within Orange County, CA including engineering, estimating, project management and business development.
• Created proposals and presentations for current and prospective customers in support of new business development activities.
• Planned and executed 15+ business development industry events through all aspects of on-time and on-budget delivery.
• Worked in a dynamic environment where lead- sharing into different departments was critical for business development.
• Delivered individualized sales consultations to achieve all sales and new business development goals and targets.
• Support and business development for AutoCrib point of use dispensing systems and integrated supply agreements.
• Initiated routine business development communications with teaching and community hospitals as well as physician practices.
• Manage Western North Carolina territory business development- Linen contracts for hospitality industry, medical industry.
• Initiated new sales and managed business development functions for current and potential customers worldwide.
• Performed and developed territory analysis; utilized results to architect long-term business development plans.
• Communicate effectively with developers, architects, business development managers, and senior executives.

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• Closed Sales by overcoming objections; negotiating prices, explaining and offering warranties/services/financing; completing Sales Contracts; collecting payments.
• Delivered sales presentations to physicians and practice administrators, developed business quotes and negotiated sales contracts.
• Conducted product demonstrations, prepared work estimates/sales proposals, closed sales contracts.
• Manage creation of sales contracts and effectively communicating contract with customers.
• Processed all legal paperwork related to sales contracts and corporate documentation.
• Presented solutions for negotiated sales contracts and overseeing account installations.
• Negotiated and completed sales contracts and financial documents for homeowners.
• Performed sales presentations and conducted commercial and residential sales contracts.
• Negotiated sales contracts; coordinated quotations and production-manufacturing requirements.
• Manage associated administrative requirements including sales contracts.
• Obtained credit authorization and prepared sales contracts.
• Generated sales contracts and processed credit applications.
• Negotiated comprehensive governmental sales contracts.
• Displayed products for customers, quoted prices, wrote up orders and credit items and prepared sales contracts for orders obtained.
• Make cancellation of sales contracts, collect customer feedback, enter contact information into internal databases and report on sales activities.
• Obtain sales contracts by estimating, negotiating, and developing proposals that include selections of equipment to give a competitive advantage.
• Contacted leads through cold calling, set up face to face appointments, delivered sales presentation, and processed sales contracts.
• Present solutions to furniture buyers including price, credit terms, accurate sales contracts, estimated time of delivery based.
• Negotiated price, terms of sale and service agreements and created sales contracts with on and off premise accounts.
• Initiated and implemented advertising campaign that resulted in increased company brand recognition and 20 percent increase in sales contracts.

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• Demonstrated ability to work independently and exercise good business judgment to analyze and address territory opportunities while building key customer relationships.
• Maintained and built customer relationships to establish DirecTV accounts which resulted in customers participating in two-year agreements with our company.
• Collaborate with National Sales Department to develop customer relationships and close business at the local level with national franchised businesses.
• Captured market share in targeted product categories by developing strong customer relationships with distributors, printers, and advertising agencies.
• Developed extensive customer relationships using different sales techniques and tactics to increase departmental sales while satisfying multiple customer requirements.
• Enhanced customer relationships by initiating practice of calling customers, evaluating needs and making recommendations based on evaluation.
• Managed more than a hundred customer relationships which was inclusive of weekly in-person visits and customer-service follow-up calls.
• Developed exceptional customer relationships and rapport at each location in order to maintain current customer base through renewals.
• Increased territory intake by over fifteen percent via new client generation and through fostering current customer relationships.
• Developed and sustained productive customer relationships while using information to understand customer's expectations and needs.
• Analyzed customers' needs, conducted equipment demonstrations, and cultivated strong and sustainable customer relationships.
• Retained customer relationships while instituting a price increase, generating additional revenue for the company.
• Generated sales as well as building customer relationships in order to sustain and maximize productivity.
• Scheduled daily workload and made day-to-day decisions necessary to maintain customer relationships and maximize sales.
• Maintained customer relationships with existing clientele and worked to increase customer satisfaction of the newspaper.
• Promoted positive ongoing customer relationships and problem-solved customer's difficulties while implementing viable solutions.
• Developed and maintained strong customer relationships with current customers and built relationships with prospects.
• Assisted with inventory management, general equipment maintenance, and continuing customer relationships.
• Maintained consistent long-term customer relationships resulting in repeat customer sales and referral purchases.
• Maintained customer relationships in order to retain consistent business needs and service contracts.

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• Promoted to a specialty account management role to grow hydration product portfolio in competitive territory through consistent and persuasive sales calls.
• Directed regional product sales efforts assuming direct responsibility for new business development, account management and customer relationship management activities.
• Drive underwriting renewal conversations and collaborate with Account Management team to exceed client retention targets and improve profitability.
• Hired, trained supervised and coached Inside Sales Representatives and Administrative Support staff to provide comprehensive account management.
• Provided account management to new and existing North Star New Jersey Lottery retailers in a designated territory.
• Account Management: Responsible for managing new business development and strategic planning to maximize growth and profitability.
• Collaborated with inside sales and account management partners to develop customized solutions for our government customers.
• Created and implemented Corporate Account Preceptor ship Program for training and transitioning to Account Management position.
• Developed price lists for new company business accounts and assisted chief sales representatives with account management.
• Perform sales, marketing and account management activities throughout territory for a wholesale beer distributor.
• Account management and sales for document destruction and security procedures for retail accounts within assigned territories
• Hired and trained to sell Microsoft technical account management and engineering services to Enterprise customers.
• Provided ongoing account management and technical chemical troubleshooting for laboratories and post production facilities.
• Developed relationships with SAM (Strategic Account Management) organization to provide customer service.
• Earned record of outstanding customer service, satisfaction and retention through quality account management.
• Generate profits through effective product presentations, skilled negotiations, and continuous account management/support.
• Developed new territory resulting in new business development, competitive strategy and account management.
• Executed Business development activities including key account management, customer and general contractor relations.
• Provide Account Management to identify Customer concerns and provide corrective action to maintain business.
• Managed effectively and efficiently sales and account management for corporate suite of products.

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• Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory to generate new business.
• Maintained and cultivated positive, cooperative relationships with current customers while maximizing relationship development opportunities for inside team.
• Generated sales of home medical equipment by providing product and technical information to current customers and prospects.
• Initiated unsolicited leads, generated new business and followed up with current customers not progressing toward graduation.
• Upgraded existing accounts and followed up with current customers to identify cold-calling opportunities to increase year-over-year profit.
• Logged personal information, established appointments, and documented payment information for potential and current customers.
• Responded to inbound calls from potential/current customers researching/resolving issues regarding account statements/transactions, and web utilization.
• Managed exceptional customer service with potential customers and current customers as well as candidates.
• Developed relationships with current customers and demonstrated benefits of upgrading their current telecommunication services.
• Retain current customers by continuing to supply superior products and high-level customer service.
• Developed and retained over 100 current customers resulting in profitable office supply contracts.
• Set appointments for prospective sales representatives and maintain quality assurance with current customers.
• Focused on new business development and maximizing opportunity with current customers.
• Maintained relationships with current customers and continue to deliver customer satisfaction.
• Contacted potential customers and provided quotes Provided customer service to current customers
• Developed rapport and effective communication with new and current customers.
• Managed day-to-day interactions and relationships with new and current customers.
• Provide accurate and effective information to prospective and current customers.
• Initiated new customers accounts/assisted and uphold to current customers.
• Managed territory of current customers while establishing new business.

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• Conduct training classes with Distributor sales staff, Management and Procurement Department on company products including menu applications and development.
• Established new services agreements for new and existing customers by communicating company products and services for residential and commercial customers.
• Developed & set-up client financial portfolios; Marketed company products; Enhanced company's visibility; Conducted financial seminars.
• Educated doctors and health care professionals on company products through presentations and efficacy reports from patient and doctor testimonials.
• Increased account acquisition and current account expansion successfully performing product demonstrations to describe the benefits of company products.
• Remained up-to-date on company products and Products of the Competition to effectively communicate proper information to customers.
• Offered and various company products and services Promoted company sales to potential customers Completed daily call requirement
• Promoted company products for use on projects by developing and maintaining relationships with architects and developers.
• Developed potential customers by promoting company products over the phone and demonstrated products in homes and offices
• Ensured company products where installed properly and in accordance with recommended guidelines of the manufacturer.
• Remained up to date in company products to effectively communicate proper information to customers.
• Negotiated volume sales with nationwide pharmaceuticals for company products along with terms and conditions.
• Delivered detailed reports and presentations for all company products directly to the customer.
• Presented company products to customers by following a scripted format formulated towards success.
• Optimize execution at the account level and cost effectively distribute company products.
• Maintain professional and technological knowledge of company products and cutting edge technology.
• Maintained knowledge of company products Performed daily closing and opening procedures.
• Presented company products and services to potential customers through live demonstrations.
• Informed and educated prospective consumers on company products and services.
• Approached potential customers promoting & advertising Company products and services.

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• Focused on developing and maintaining positive working relationships with targeted accounts and distributor sales people.
• Interacted with mall shoppers to advertise products demonstrating effective communication/people skills.
• Worked independently as a sales representative and utilized my people-skills.
• Targeted packaging engineers and marketing people.
• Acquired Employee of the Month numerous months from a workforce of 130+ people finished in the top 3% in the company
• Traveled to various home conventions across New Jersey to sell free energy audits for people seeking a more energy efficient home.
• Picked out of 370 people for a group of 30 to be selected as the top sales representative for the department.
• Promoted to Sales Manager with duties including closing deals, customer service, training and working with sales people.& Di San
• Asked by management to instruct groups of between 25-40 salespeople on work habits, motivation, referrals, and time management
• Advertise lawn care door-to-door Managed routes and clients Attend state fairs and farmers markets Educate people about the product and benefits
• Participated in a modeling event that helped motivate people to shop at Goody's for their prom and tuxedo needs.
• Selected for the Leadership Program in 1996 for this top ten chemical distributor by showing exemplary leadership and people skills.
• Located in the coaching division to help people get a jump start on their online venture/REI ventures as well.
• Worked closely with my manager to come up with different strategies to sign as many people up as possible.
• Conduct surveillance detain people who are attempting to shoplift and watch for dishonest behavior or activities by store employees.
• Recruited others to build a team of people who could help each other to reach the success they desired.
• Set appointments to visit people in their home to present them with the merchandise doing demonstrations of the product.
• People would gather around me and I would speak to them about the advantage of having our newspaper.
• Achieved Silver Sales Award - Awarded to top 25 salespeople based on highest sales volume - Q2, 2010
• Provide financial services Educate people on how to save money Recruiting Cold Calling Prospecting Servicing clients Setting up appointments

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• Established effective relationships with business owners/decision makers
• Provided consulting services to industrial companies; utilized numerous methodologies and consultative sales techniques to sell Internet Solutions to business owners.
• Create thriving local economies by engaging with local business owners, assisting them with social media profile optimization and reputation management.
• Developed lasting relationships with business owners and managers by demonstrating consistency and willingness to resolve any and all complaints Academic Awards
• Develop consultative relationships with independent business owners to place gift and stationery products in Missouri and Southern Illinois.
• Focus on target territory by engaging in community events and networking with various business owners to maximize opportunity.
• Initiated, developed, and implemented marketing strategies targeting business owners, and marketing and advertising directors.
• Presented benefits of facility service program to business owners and corporate executives to increase image of establishments.
• Support business owners to obtain and submit documentation required by local municipalities for security systems.
• Demonstrated the ability to carry on a business conversation with business owners and decision makers.
• Establish business relationships with Sole-Proprietor Business Owners to increase sales and distribution of products.
• Proposed specifically tailored administrative service-packages to small business owners throughout the state of Ohio.
• Work closely with small business owners to develop comprehensive video and burglary security solutions.
• Prospected and conducted face-to-face sales calls with business owners and buyers throughout assigned territory.
• Managed outbound sales calls to potential small business owners for Federal Government Publication.
• Established and maintained relationships with clientele consisting of business owners and property managers.
• Worked with small business owners to develop telecommunication systems to improve their business.
• Cold-called prospective advertisers daily and met with business owners and/or their advertising agencies.
• Initiated and developed positive key relationships with local and national business owners.
• Discussed marketing strategy with business owners and made recommendations regarding advertising packages.

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• Demonstrated high efficiency with handling high volume of calls that yield high level of information accurately resulting in customer satisfaction.
• Developed high volume phone sales techniques and telecommunication skills through daily competitive sales training sessions.
• Respond promptly to high volume of customer inquiries regarding Medicare plans, eligibility and availability.
• Developed the ability to execute successfully in a high volume, high accountability retail environment.
• Worked closely with counterpart in developing strategies to effectively target high volume physicians.
• Generated high volume of repeat business and established customers from Fortune 500 organizations.
• Spearheaded department wide prospecting effort to uncover potential high volume customers and markets.
• Managed high volume of inventory accurately to ensure maximum profit of sales.
• Provided successful and high volume sales appointments with potential/ existing customers.
• Qualified leads received through high volume/high paced position proficiently and effectively.
• Support warehouse during seasonal high volume periods and inventory.
• Directed daily operations of high volume liquor/wine in territory.
• Worked effectively in a high volume automobile environment.
• Provided exemplary customer service producing high volume jewelry sales
• Worked in accelerated high volume dealership.
• Received service award for contributions leading to replacing 65 competitor's fixtures in the operations of all the high volume accounts.
• Demonstrated proficiency in telephone educate, front desk receptionist, and administrative tasks in a high volume, fast pace environment.
• Responded to high volume inbound phone calls and inquiries by walk in traffic, conducted cold calls to corporations and organizations.
• Supplied high volume accounts who in turn sold to major retail chains throughout US, Canada, and some foreign countries.
• Worked in high volume call center and provided quotes for home and auto insurance to incoming callers from 40 different states.

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• Deliver comprehensive product and service presentations and maintain top communication with existing account holders to ensure business retention and revenue growth.
• Developed strong working relationship with key players at Motorola Solutions in providing excellent customer service and supporting sales revenue growth.
• Recognized as focused and motivated team player, developing cross-functional, collaborative relationships that ensuring revenue growth & client satisfaction.
• Attained 55% revenue growth in established accounts while generating additional volumes within acquisition accounts in assigned regional geographic region.
• Created business development strategies that led to significant profitable revenue growth and the development of long-term customer relationships.
• Managed Denver metro sales territory and consistently exceeded weekly and quarterly new client acquisition and revenue growth quotas.
• Conducted daily medical education events and didactic dinners to generate revenue growth from my target physician audience.
• Execute targeted prospecting campaigns to identify revenue growth opportunities and capture new accounts within the competitive marketplace.
• Envisioned and capitalized on opportunities for major revenue growth through integrated business development and account management.
• Develop innovative and compelling presentations to assist sales for successful business and revenue growth.
• Utilized strong communication skills to effectively develop relationships with customers while promoting revenue growth.
• Accomplished revenue growth through sales of diagnostic medical devices and reference laboratory testing.
• Generated revenue growth through new business development activities and expansion of established relationships.
• Stimulated new revenue growth during traditional weak sales quarters with successful promotions initiatives.
• Maximized sales and business development opportunities resulting in new business and revenue growth.
• Implemented highly effective sales tactics to increase revenue growth throughout assigned territory.
• Instituted formal brand management process to accelerate revenue growth for seasonal products.
• Implemented business-development strategies in conjunction with marketing to drive additional revenue growth.
• Perform comprehensive analysis and identify new business strategy to drive revenue growth.
• Specialized in turning-around challenging operational situations into opportunities for sales/revenue growth.

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• Served customers in a friendly and engaging manner by providing product information and application knowledge to guarantee customer satisfaction and loyalty.
• Customer-focused communicator with an ability to convey complex product information, develop rapport, and build strong relationships with customers.
• Developed and presented sales presentations to major supermarket chains, including product information, display execution, and competitive evaluation.
• Establish strong customer relations and provide extensive customer service and product information about long distance and different business services.
• Completed sales training which included: social communication improvement, effective sales, product information and presentation.
• Maintained an awareness of all product information, internet communications, and current advertising and marketing initiatives.
• Collected and provided accurate and timely market information and competitive product information to marketing and sales departments.
• Assisted customers with their personal and professional photographic needs, also educated customers with current product information.
• Managed territory through regular sales calls and providing customer service and current product information to existing dealers.
• Provided information on Medicare and insurance procedures, pricing information, and product information to referral sources.
• Provided product information and benefits to customers on various purchases while focusing on excellent customer service.
• Selected to present at Divisional sales meetings on product information, presentation skills and organizational tools.
• Assisted external customers by providing detailed product information, including pricing and availability facts and figures.
• Developed and managed customer relationships with physicians and hospitals, providing product information and support.
• Presented current product information and explained how new enhancements would benefit a customer's lifestyle.
• Provide Product information and professional advice via telephone concerning individual insurance policies to potential customers.
• Provided product information and indications to physicians to achieve the business potential of the territory.
• Learned company history and product information, for presentation oriented demonstrations of product capabilities.
• Inventoried product information and recorded it to a hand-held computer provided by company.
• Provided customer service at cellular communication outlet and provided new product information.

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• Provided computer/technical support/website support developed media relations contacts/social media development/marketing
• Provided technical support to customers in retail environment - Completed call outs and other prospecting activities in order to meet accelerated goals
• Provided Support to customers about billing inquiries, technical support also operated cash register and collected payments.
• Provided direct technical support to physicians and surgical techs during procedures with spinal instrumentation and implant devices.
• Provided prompt technical support to engineers and customers by answering product related questions and generator sizing solutions.
• Blueprint reading providing technical support to engineers and purchasing agents to develop solutions for various applications.
• Initial in-house experience included preparation of price/volume quotations and providing technical support for field sales representatives.
• Provided technical support by troubleshooting, diagnosing and repairing wireless products through Service and Repair procedures.
• Provided technical support to field personnel; performed on-site demonstrations and training for equipment operators.
• Assisted customers with product questions and services * Performed technical support with computer hardware/software.
• Provided information, technical support and extensive service to these diverse medical facilities.
• Provide technical support managing inefficiencies within the ordering system to avoid order delays.
• Performed full technical support in the distribution of Total Orthopedic Hip/Knee Replacement procedures.
• Maintained lasting customer relationships through dedicated customer service and light technical support.
• Provided Outstanding customer service & Technical support for Business and Consumer customers.
• Performed technical support and troubleshot several types of cellular and computer equipment.
• Addressed customer concerns and provided technical support regarding technological and mechanical issues.
• Provide technical support to company technicians on installations and systems testing.
• Conducted demonstration sessions of tools for end-users and provided technical support.
• Provided technical support and training for the monoclonal antibody-based product lines.

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• Position required extensive customer contact and cold calling as well as accurate record keeping and creativity in product selection and presentation.
• Measured and priced custom door and window projects then entered contracts and proposals into electronic processing system with corresponding financing paperwork.
• Consult with users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases.
• Implemented an in-store marketing plan involving re-positioning of product for maximum customer interaction along with cross-selling of additional products.
• Remained positive and respectful throughout every customer conversation in order to hold and create positive customer relations.
• Position required time-management, marketing skills, and a strong understanding of the ever-changing insurance industry.
• Increased account base by identifying new business opportunities and maintaining a positive existing customer experience.
• Worked as a distributor representing fetal heart monitors, cardiac monitors and disposable respiratory systems.
• Assisted Customers with booking appointment for services.- Handled phone responsibilities as pertaining to position.
• Coordinated with Service Department to ensure customers had an efficient and positive business environment.
• Complete marketing objectives and exceed sales forecasts while upholding positive customer and staff relationships.
• Represent store in positive manner to ensure recurring business after holiday season.
• Motivated co-workers with positive reinforcement and demonstrated strong team building skills.
• Stocked and remodeled store on a monthly basis for marketing/advertising purposes.
• Received offer for full-time position after completion of undergraduate education.
• Develop custom proposals to enhance business relationships and close ratio.
• Inventory control, attended municipality auctions and submitted proposals.
• Advanced positions throughout duration of employment to Assistant Manager.
• Ensured overall positive experience for new and returning customers.
• Provide a positive experience for customers interested in electronic equipment

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• Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
• Process customer orders and update client information in computer database system for accurate promotions and upgrades.
• Tabulated estimates for materials for customer orders with cost effectiveness and quality assurance used as guidelines.
• Purchased components and finished products, not manufactured by company, for specific customer orders
• Input orders into computer based application and track customer orders via order management system.
• Managed daily operations, collected monies, and processed customer orders using an online database
• Scheduled appointments, processed customer orders and assisted existing customers with service requests.
• Process customer orders and order changes according to established departmental policies and procedures.
• Input customer orders and information efficiently and accurately into the payment center database.
• Scheduled appointments with potential customers through personal referrals - Filling and submitting customer orders
• Initiated and documented customer orders, scheduled installations of satellite communications services.
• Determine processes necessary to fill customer orders including outside processing of material.
• Placed customer orders and provided recommendations based on customer's ordering history.
• Demonstrated proficient use of computer system to ensure accurate completion of customer orders
• Generated and fulfilled customer orders for metric fasteners and other metric-related items.
• Monitored customer orders from submission through installation and resolved any issues.
• Filed and submitted customer orders and scheduled appointments with potential customers.
• Take customer orders both over-the-counter and digitally via telephone and email.
• Delight customers with organized planning and execution of customer orders.
• Applied effective communication skills to resolve issues/concerns for customer orders.

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• Handled cash/credit/check transactions; assisted with floor/marketing plans; answered customer questions/concerns/complaints; updated/maintained department inventory price changes as necessary.
• Recommended new gas and electricity to customers, Answered customer questions about product availability and shipment times.
• Delivered informative and persuasive sales presentations, clearly explaining complex insurance products and answering all customer questions.
• Answered customer questions regarding products and services using a respectful attitude and exemplary customer service.
• Have adequate knowledge of product availability, field customer questions about material and pricing information.
• Maintained current knowledge of technological advances and answered any customer questions regarding products and services.
• Answer customer questions regarding price, quality, availability and delivery status of merchandise.
• Processed customer rentals and provided solutions to customer questions and concerns.
• Assisted customers in placing orders; answered customer questions regarding merchandise.
• Answered customer questions and provided information about products and specials.
• Addressed customer questions and concerns regarding product and delivery information.
• Described product capabilities, answered customer questions and negotiated pricing.
• Provided conflict resolution by answering customer questions and concerns.
• Answered customer questions regarding products, prices and availability.
• Answered customer questions about product availability and their benefits.
• Provide answers to customer questions on product and availability.
• Answered customer questions about product availability and shipment times.
• Answered customer questions about product capability and troubleshooting.
• Resolved customer questions and complaints related to merchandise.
• Answered customer questions regarding products and recommended solutions.

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• Maintain and restock inventory of all cell phones and accessories and registering inventory through customized computer database.
• Provided customer service to Verizon wireless customers by reviewing bills and activating cell phones.
• Utilized specialized computer programs to assist customers with activating cell phones.
• General electronics sales specializing in Cell phones and media devices
• Programmed cell phones/analyzed airtime usage.
• Received and organized inventory of all AT&T devices such as cell phones, tablets, smart watches and accessories.
• Provide telecommunication services such as VOIP, Videophone, DTA Adapter, Cell Phones, Wi-Fi, Cable, and Internet.
• Helped customers with the purchase of but not limited to wireless devices including cell phones, internet, & home security.
• Maximized my sales through the use of creative marketing such as offering different option packages, new cell phones and accessories.
• Worked with employees and customers to solve issues with billing, service, or overall demonstrated and operation of cell phones.
• Collect bill payments, trouble shoot cell phones, reach sales goal, cash deposits, customer service, cleaning duties.
• Worked at Target Mobile and sold cell phones and assisted customers with other electronics at times when nobody else was available.
• Activated pages, cell phones as sales were processed exceeding company goals and tripling revenue in pager sales in several states.
• Sell cell phones to mall shoppers, activate phones, troubleshoot customer issues with bill or phone, opening/closing duties,
• Assist customers in decisions with cell phones and internet devices and the types of plans that go along with them.
• Talk directly to B2B to upgrade cell phones for better usage * Lower monthly bills, be a team player.
• Provide information on cell phones, services, usage plans, and additional items like tablets and home phone connects.
• Marketed and sold cell phones and data plans to consumers; individual sales $99 to $499 plus plan.
• Job Description: To sell and be knowledgeable about plans and cell phones, organize merchandise, count inventory.
• Sell devices such as cell phones, tablets, mobile internet devices, created the need for business accounts.

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• Obtained customer information such as location, payment method, product procured, and accurately processed orders through proprietary computer program.
• Utilized proprietary software database for entering and updating customer information in addition to obtaining credit approvals and, applying bill payments.
• Created and maintained a contact management system for customer information, marketing and meeting schedules, prospect database and email communications.
• Collected all required customer information & contacted customers according to their preferred method of communication, to identify automotive needs.
• Collected all customer information needed for service contract, placed orders received payments and distributed items.
• Use multiple programs and databases to access customer information and manually enter data into current application.
• Recommend potential products or services to management by collecting customer information and analyzing customer needs.
• Conducted daily inventory control, inputting customer information and purchase information into the computer system.
• Ensured integrity of customer records by verifying and accurately entering customer information and payment transactions.
• Obtained and updated accurate customer information to track conversations and avoid repeat calls for missed information
• Served as receptionist assisting customers via telephone; entered customer information in computer system.
• Collect all necessary customer information needed for service contract and input into company system.
• Document customer information in order system, maintain accurate records, and monitor inventory.
• Entered customer information into the databases quickly and delivered orders to customers when shipped.
• Organize and record crucial customer information while often communicating customer needs to several teammates.
• Managed and maintained mail distribution lists of company clients, ensuring accurate customer information.
• Maintained updated customer information and purchase history to allow for profitable suggestive selling.
• Facilitated incoming calls, data-based customer information, order details and customization needs.
• Prepare and maintain required customer information and file in accordance with established procedures.
• Record all customer information and call history information accurately on appropriate electronic systems.

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• Assisted customers* Socked merchandise and assisted with conducting inventory* Responsible for cash and credit card transactions involving returns and exchanges
• Credit Card Transactions * Customer Service Excellence*Commended by supervisors for flexibility in changing work hours when asked.
• Handled cash and credit card transactions accurately* Provided excellent customer service* Answered phones
• Handled cash/credit card transactions maintaining a neat and orderly shopping environment.
• Handled cash register/Credit card transactions.
• Organized and Cleaned store during downtime Handled cash, checks and credit card transactions Build and maintained internal and external customers satisfaction
• Educated each customer about the product and services, demonstrated sample cleaning and provided cash and credit card transactions for services.
• Operated a cash register for cash, check and credit card transactions Stocked and replenished merchandise according to store merchandising layouts.
• Record all sales transactions on cash register and accurately process all cash and credit card transactions to maintain a balanced drawer.
• Handle cash and credit card transactions ensuring that cash drawer is accurately balanced at the beginning and end of each shift.
• Supervised daily cash and credit card transactions, notify customers of pending appointments maintain stockroom, cross sold salon products.
• Operated cash register, handling money, balancing till, returns/exchanges, processed credit card transactions, answering/transferring telephone calls.
• Processed cash, check and credit card transactions, and administered all point of sale opening and closing procedures.
• Handled cash, check, credit card transactions, transfer money in and out different states in United States.
• Handled cash and credit card transactions, reconciled receipts daily, Trained new employees and planned routes for trainees.
• Meet and greet customers, provide customer service, opened new accounts, process cash and credit card transactions.
• Served as cashier, performed cash handling and credit card transactions, sales floor merchandiser Merchandise tracking using computer.
• Assure accuracy of cash, check, and credit card transactions through daily cash drawer close out procedures.
• Perform daily balancing of all cash, check, and credit card transactions, including verifying account receivables.
• Assist back office staff with payroll, balancing cash and credit card transactions, and outlining employee regulations.

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