Sales representatives primarily sell the company's products and services to businesses or organizations. They should be adept at closing out sales, negotiating, and providing customer service. They should be knowledgeable about the products or services of the manufacturer or producer they represent. They must also have strong analytical skills that would help them in coming up with cost-benefit analysis in assessing the current roster of clients and even prospective ones. Sales representatives should also be able to maintain good working relationships with all involved stakeholders, especially clients.

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Sales Representative Responsibilities

Here are examples of responsibilities from real sales representative resumes representing typical tasks they are likely to perform in their roles.

  • Manage prospective leads and existing accounts through a CRM platform to accurately forecast revenue and develop long-term business partnerships.
  • Manage and create all content distribute via various social media outlets: Facebook, twitter, feedback blogs, etc.
  • Search for procurement contracts, attend trade shows, design flyers, postcards, etc.
  • Utilize POS sales software to maintain monetary sales information produce reports for organizational review.
  • Develop and maintain business relationships with businesses and policyholders using establish methods such as customer relationship management CRM.
  • Handle administrative and sales duties as Jr.
  • Present advanced infrastructure, software, cloud, and virtualization solutions.
  • Used resources to analyze, troubleshoot, and resolve technical issues.
  • Create webpages using Html and CSS and Java code or SQL code.
  • Facilitate training of new hires with the sprint sales process and systems training.
  • Stay up to date with the ingredients in the major pet food brands.
  • Motivate the team to work on their leadership towards general and technical product development.
  • Enhance marketing by creating flyers, industry specific line cards, and promotional campaigns.
  • Research and implement video, twitter, and other marketing methods to attract a greater audience.
  • Develop new business focuse on the SMB market for solutions in virtualization, network management and communications.

Sales Representative Job Description

When it comes to understanding what a sales representative does, you may be wondering, "should I become a sales representative?" The data included in this section may help you decide. Compared to other jobs, sales representatives have a growth rate described as "slower than average" at 2% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of sales representative opportunities that are predicted to open up by 2028 is 35,400.

On average, the sales representative annual salary is $56,591 per year, which translates to $27.21 an hour. Generally speaking, sales representatives earn anywhere from $33,000 to $94,000 a year, which means that the top-earning sales representatives make $55,000 more than the ones at the lower end of the spectrum.

It's hard work to become a sales representative, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming a consultant and sales representative, sales development representative, marketing/sales representative, and territory sales representative.

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12 Sales Representative Resume Examples

Sales Representative Skills and Personality Traits

We calculated that 9% of Sales Representatives are proficient in Sales Process, Product Knowledge, and Customer Service. They’re also known for soft skills such as Customer-service skills, Interpersonal skills, and Physical stamina.

We break down the percentage of Sales Representatives that have these skills listed on their resume here:

  • Sales Process, 9%

    Present solution programs to potential customers through detailed sales process by gathering relevant evidence through extensive fact finding meeting/tour of facility.

  • Product Knowledge, 9%

    Developed profitable relationships with current and prospective customers, and provided exceptional customer support through attentiveness and extensive product knowledge.

  • Customer Service, 7%

    Provided detailed customer service to existing policyholders by developing relationships with customers in order to better meet their needs.

  • CRM, 6%

    Consulted businesses to improve customer acquisition and retention through effective social media marketing and utilizing the Signpost automated CRM.

  • Business Development, 6%

    Formulated new and innovative short and long-term business development strategies that generated increased levels of customer satisfaction, gross revenue/sales ranking.

  • Sales REP, 5%

    Created easily manageable client information database in Microsoft Excel to improve organization and contact information availability for company sales representative utilization.

Some of the skills we found on sales representative resumes included "sales process," "product knowledge," and "customer service." We have detailed the most important sales representative responsibilities below.

  • Arguably the most important personality trait for a sales representative to have happens to be customer-service skills. An example from a resume said this about the skill, "wholesale and manufacturing sales representatives must be able to listen to the customer’s needs and concerns before and after the sale." Additionally, other resumes have pointed out that sales representatives can use customer-service skills to "performed direct sales and delivery functions and provided assistance with accounting and promotional activities for assigned customer base. "
  • Another commonly found skill for being able to perform sales representative duties is the following: interpersonal skills. According to a sales representative resume, "wholesale and manufacturing sales representatives must be able to work well with many types of people." Check out this example of how sales representatives use interpersonal skills: "developed excellent interpersonal skills while introducing contractors to a new product line. "
  • Another skill that is quite popular among sales representatives is physical stamina. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a sales representative resume: "wholesale and manufacturing sales representatives are often on their feet for a long time and may carry heavy sample products." This example from a resume shows how this skill is used: "conduct a minimum of 10 sales presentations per week by physical visits to customer locations. "
  • A thorough review of lots of resumes revealed to us that "self-confidence" is important to completing sales representative responsibilities. This resume example shows just one way sales representatives use this skill: "wholesale and manufacturing sales representatives must be confident and persuasive when making sales presentations" Here's an example of how this skill is used from a resume that represents typical sales representative tasks: "developed new customer relationships and grew sales by demonstrating product benefits to gain customer confidence and sales commitments. "
  • See the full list of sales representative skills.

    Before becoming a sales representative, 53.7% earned their bachelor's degree. When it comes down to graduating with a master's degree, 3.7% sales representatives went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most sales representatives have a college degree. But about one out of every six sales representatives didn't attend college at all.

    The sales representatives who went onto college to earn a more in-depth education generally studied business and marketing, while a small population of sales representatives studied communication and psychology.

    Once you're ready to become a sales representative, you should explore the companies that typically hire sales representatives. According to sales representative resumes that we searched through, sales representatives are hired the most by NFIB, Oracle, and Champion Window. Currently, NFIB has 3,497 sales representative job openings, while there are 3,103 at Oracle and 1,020 at Champion Window.

    But if you're interested in companies where you might earn a high salary, sales representatives tend to earn the biggest salaries at Google, Palo Alto Networks, and Erie Homes for Children and Adults. Take Google for example. The median sales representative salary is $118,278. At Palo Alto Networks, sales representatives earn an average of $116,908, while the average at Erie Homes for Children and Adults is $106,282. You should take into consideration how difficult it might be to secure a job with one of these companies.

    View more details on sales representative salaries across the United States.

    Some other companies you might be interested in as a sales representative include Vector Marketing, AT&T;, and Best Buy. These three companies were found to hire the most sales representatives from the top 100 U.S. educational institutions.

    In general, sales representatives fulfill roles in the insurance and manufacturing industries. While employment numbers are high in those industries, the sales representative annual salary is the highest in the pharmaceutical industry with $74,623 as the average salary. Meanwhile, the technology and telecommunication industries pay $59,501 and $53,026 respectively. This means that sales representatives who are employed in the pharmaceutical industry make 63.0% more than sales representatives who work in the retail Industry.

    The three companies that hire the most prestigious sales representatives are:

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    What Consultant And Sales Representatives Do

    A consultant and sales representative's role is to perform research and analysis to devise strategies for reaching sales targets and optimal services. Aside from providing consultations and business plans, they may also represent the company by reaching out to clients through calls and correspondence. They may offer products and services to secure sales, answer inquiries, and even arrange appointments to discuss and negotiate deals. Furthermore, as a consultant and sales representative, it is essential to build positive relationships with clients in adherence to the company's policies and regulations.

    We looked at the average sales representative annual salary and compared it with the average of a consultant and sales representative. Generally speaking, consultants and sales representative receive $169,241 higher pay than sales representatives per year.

    Even though sales representatives and consultants and sales representative have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require sales process, product knowledge, and customer service in the day-to-day roles.

    As far as similarities go, this is where it ends because a sales representative responsibility requires skills such as "sales rep," "work ethic," "develop strong relationships," and "mobile phones." Whereas a consultant and sales representative is skilled in "strong presentation," "lead generation," "energy efficiency," and "sales revenue." So if you're looking for what truly separates the two careers, you've found it.

    Consultants and sales representative receive the highest salaries in the technology industry coming in with an average yearly salary of $234,866. But sales representatives are paid more in the pharmaceutical industry with an average salary of $74,623.

    On average, consultants and sales representative reach similar levels of education than sales representatives. Consultants and sales representative are 3.6% more likely to earn a Master's Degree and 0.3% more likely to graduate with a Doctoral Degree.

    What Are The Duties Of a Sales Development Representative?

    A sales development representative qualifies leads at the sales funnel's initial stages. Sales development representatives need to conduct research for prospective clients and qualify the leads before handing them to the sales team. They develop sales strategies to attract buyers or solicit potential customers. They need to build relationships with their customers to determine their needs and qualify the viability of interests to drive sales. Also, they collaborate with the sales executives making certain that corporate targets and goals are met.

    Next up, we have the sales development representative profession to look over. This career brings along a lower average salary when compared to a sales representative annual salary. In fact, sales development representatives salary difference is $5,087 lower than the salary of sales representatives per year.

    While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both sales representatives and sales development representatives are known to have skills such as "sales process," "product knowledge," and "customer service. "

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, sales representative responsibilities are more likely to require skills like "crm," "sales rep," "customer relations," and "work ethic." Meanwhile, a sales development representative might be skilled in areas such as "sdr," "lead generation," "account executives," and "linkedin." These differences highlight just how different the day-to-day in each role looks.

    It's been discovered that sales development representatives earn lower salaries compared to sales representatives, but we wanted to find out where sales development representatives earned the most pay. The answer? The start-up industry. The average salary in the industry is $54,512. Additionally, sales representatives earn the highest paychecks in the pharmaceutical with an average salary of $74,623.

    In general, sales development representatives study at similar levels of education than sales representatives. They're 0.4% more likely to obtain a Master's Degree while being 0.3% less likely to earn a Doctoral Degree.

    How a Marketing/Sales Representative Compares

    The job of marketing/sales representatives is to pitch a company's products and services to potential customers. They work to drive brand awareness through face-to-face consumer interaction. They are often considered as a liaison between sellers and buyers, providing information about products and services. They promote human relationships through marketing collateral distribution and communication. Other responsibilities include planning and implementing marketing campaigns, maintaining good relationships with vendors and venues, and promoting business expansion opportunities. This role requires a bachelor's degree in business administration, communications and marketing experience, excellent communication skills, and time management skills.

    Let's now take a look at the marketing/sales representative profession. On average, these workers make higher salaries than sales representatives with a $6,326 difference per year.

    Using sales representatives and marketing/sales representatives resumes, we found that both professions have similar skills such as "sales process," "product knowledge," and "customer service," but the other skills required are very different.

    There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a sales representative is likely to be skilled in "crm," "work ethic," "develop strong relationships," and "mobile phones," while a typical marketing/sales representative is skilled in "twitter," "facebook," "market research," and "social media management."

    Additionally, marketing/sales representatives earn a higher salary in the finance industry compared to other industries. In this industry, they receive an average salary of $83,700. Additionally, sales representatives earn an average salary of $74,623 in the pharmaceutical industry.

    When it comes to education, marketing/sales representatives tend to earn similar education levels than sales representatives. In fact, they're 1.5% more likely to earn a Master's Degree, and 0.0% more likely to graduate with a Doctoral Degree.

    Description Of a Territory Sales Representative

    A territory sales representative is responsible for selling goods and services, assisting customers with their inquiries and concerns, and monitoring the assigned area's sales reports. Territory sales representatives coordinate with the rest of the sales team to develop effective marketing strategies and promotional techniques to increase revenues and profitability. Territory sales representatives research current market trends to identify business opportunities to meet consumer demands and widen their services. A territory sales representative must have excellent knowledge of the sales disciplines and principles, managing the market approach to ensure customer satisfaction.

    Now, we'll look at territory sales representatives, who generally average a lower pay when compared to sales representatives annual salary. In fact, the difference is about $22,160 per year.

    According to resumes from both sales representatives and territory sales representatives, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "sales process," "product knowledge," and "customer service. "

    While some skills are shared by these professions, there are some differences to note. "sales rep," "powerpoint," "sales territory," and "mobile phones" are skills that have shown up on sales representatives resumes. Additionally, territory sales representative uses skills like excellent time management, wine, patients, and business sales on their resumes.

    In general, territory sales representatives reach similar levels of education when compared to sales representatives resumes. Territory sales representatives are 0.9% more likely to earn their Master's Degree and 0.0% less likely to graduate with a Doctoral Degree.

    What a Sales Representative Does FAQs

    Do You Need A Degree To Be A Sales Representative?

    No, you do not need a degree to work as a sales representative. If you prefer not to go the college route, there are still job opportunities for you as a sales representative.

    In fact, almost 17% of sales representatives have only a high school diploma. That's not to say that a college degree will not be preferred by some companies. About 45% of sales reps have a bachelor's degree, and 13 % have an associate's degree in business, marketing, communication, and psychology.

    How To Prepare For A Sales Interview With No Experience.

    You must learn as much as you can about the company you are seeking to work for, highlight skills that you already have that will translate into the sales industry, and show the interviewer that you are ready to learn in order to prepare for a sales interview with no experience.

    How To Reduce Sales Burnout?

    Plan for each workday, focus on the big picture, and exercise in order to reduce sales burnout. For a more detailed look at these strategies and others, reference this guide:

    • Exercise. Another great way to manage stress and reduce burnout is to exercise. Finding something that works for you, makes you feel happy, and releases endorphins can go a long way toward overall satisfaction with life.

    • Focus on the big picture. Sales positions will have lots of moving parts, and you may often feel like you don't have time to do everything that needs to get done. Because of this, it is crucial to focus on the most important things first to ensure you complete those, and then move on to others.

    • Plan for each workday. It may sometimes feel difficult to center yourself when you have lots of different ways to go and lots of things to do. Finding a way to plan out your day beforehand can help you have a better plan for your day.

    • Seek out help and advice. Other people will have felt the same way that you did, so in difficult times, it is helpful to lean on others' experiences and advice. Finding mentors and colleagues you can trust is extremely helpful for managing stress.

    Sales Experience Example

    People gain sales experience in a multitude of ways and professions. Sales experience is gained any time a person is trying to persuade or assist a customer in buying a specific product or service.

    What Are The Five Basic Skills Of A Sales Representative?

    The five basic skills of a sales representative are communication, prospecting, social selling, business acumen, and active listening. That is not to say that there are no other skills that are also important in being a good sales representative, such as patience or storytelling.

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