How To Become A Sales Service Coordinator: What It Is and Career Path

What is a sales service coordinator and how to become one

Updated January 8, 2025

4 min read

Quoted experts

Frederik Beuk,

Sonja Armbruster

A sales service coordinator is responsible for leading and overseeing the progress of a company's sales team. He/She ensures efficiency and customer satisfaction. He/She organizes sales and customer data. Asides from that, he/she arranges schedules and communications for the team and other departments. Additionally, he/she attends meetings. Furthermore, he/she works with supervisors to produce progress reports and presentations. Also, he/she helps in training new members of the team. The sales service coordinator supports sales representatives and coordinates sales-related activities.

For this role, you need a minimum of a bachelor's degree in business administration or a related field. You must have been in the sales industry for at least two years. You must have leadership, team building, organization, problem-solving, communication, multitasking, and customer service skills. Also, you must be conversant with analytics and online advertising. These professionals make an average annual salary of $42,258, equivalent to $20.32 per hour. This ranges from $28,000 to $62,000.

What general advice would you give to a sales service coordinator?

Frederik Beuk

Associate Professor of Marketing, University of Akron

The key consideration is whether you really want to maximize your initial salary. For instance, envision two job opportunities: one offering a salary of $50,000 per year, where you'd be the most junior team member, and the other providing $75,000 per year, with the caveat that you would be the sole sales representative for the firm. The optimal choice is to prioritize learning opportunities. In this context, being the lone salesperson for a company that compensates its highest-earning sales professional $75,000 might not be your superior option. Instead, seek a position that offers the greatest potential for learning. Subsequently, demonstrate your negotiating prowess, a critical sales skill, by securing a slightly higher salary. However, it's essential not to fixate on maximizing your starting salary. Your career requires a long-term strategy, and you have several decades ahead of you to maximize income.

ScoreSales Service CoordinatorUS Average

Salary

2.8

Avg. Salary $36,379

Avg. Salary $59,228

Stability level

7.1

Growth rate 4%

Growth rate 0.3%

Diversity

3.8

Race

American Indian and Alaska Native 0.23%

Asian 5.17%

Black or African American 3.85%

Hispanic or Latino 14.32%

Unknown 3.71%

White 72.72%

Gender

female 35.80%

male 64.20%

Age - 48

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 48

Stress level

7.1

Stress level is high

7.1 - high

Complexity level

8.4

Complexity level is challenging

7 - challenging

Work life balance

4.9

Work life balance is fair

6.4 - fair

Key steps to become a sales service coordinator

Explore sales service coordinator education requirements

Most common sales service coordinator degrees

Bachelor's

48.0 %

Associate

21.2 %

High School Diploma

18.3 %

Start to develop specific sales service coordinator skills

Skills	Percentages
Customer Service	20.66%
Work Ethic	11.14%
Product Knowledge	10.36%
Customer Interaction	9.14%
CRM	7.49%

Complete relevant sales service coordinator training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New sales service coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a sales service coordinator based on U.S. Bureau of Labor Statistics data and data from real sales service coordinator resumes.

Research sales service coordinator duties and responsibilities

Assist in reviewing customers' forecasts and usage for determination of accurate MRP processes to adjust and manage inventory levels.
Create RFI's in PowerPoint utilizing excel data, illustrator files, create and import charts.
Produce monthly and annual PowerPoint presentations for suppliers recapping sales, distribution gains, incentives, and program results.
Perform inside sales, including telemarketing, prospecting, account penetration and product application, consulting and delivery of customer service.

Prepare your sales service coordinator resume

When your background is strong enough, you can start writing your sales service coordinator resume.

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