Sales service coordinator job description

Hourly/Salaried: Hourly (Non-Exempt)

Full Time/Part Time: Full Time

Position Type: Regular

Sales and Services Coordinator

At Sephora, we inspire our customers, empower people, and help them become the best versions of themselves. As a Sales and Services Coordinator, you play a key role in making that happen. You will support all aspects of sales and service initiatives including paid services, events, classes, loyalty programs, cash handling and training in your store. You'll help to educate teams on service offerings, customer experience, and embodying the Sephora Attitude and DNA..

Your responsibilities include

* Creating an Amazing Customer Experience Through strong client focus and collaboration, you create a welcome environment for our customers Understand store goals and opportunities and help the team to meet these goals. Coach Beauty Advisors on opportunities when they engage clients about our loyalty programs. Support the planning, execution, and staffing of all events, services, and classes. Effectively execute and implement all company initiatives in a timely manner.
* Supporting Store Success Help make a beautiful first impression by ensuring the store is sparkling and stocked. Share your strategic vision by providing product and services suggestions. Support brand partners and train Beauty Advisors. Embrace your winning spirit by contributing to your store's sales goals, driving results, and sharing your knowledge of Sephora's policies and standards. Support store priorities and participate in inventory control and programs to prevent loss.
* Demonstrate our Sephora values Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative

We would love to hear from you if you have

* 1-3 years experience in a similar role supporting sales, training, and client service, preferably in retail or service industries
* Strong communication skills along with the ability to influence, motivate and provide feedback
* A knack for technology and systems
* Resilience and the ability to react to situations in the moment and stay aware of changing priorities as they arise
* Strong organizational and planning skills
* Available to work a flexible schedule
* Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for an entire shift, work in a fragrance filled environment & handle and apply cosmetics products to clients-with or without accommodation
* Adherence to Sephora's dress code and policies in the Sephora Employee Handbook

While at Sephora, you'll enjoy

* Diversity, Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business. We believe in demonstrating our values with action!
* Meaningful Rewards Sephora offers comprehensive medical benefits, generous vacation and holiday time off, commuter benefits, an employee discount, free beauty product gifts from brand partners, and more. Details about our company benefits can be found at the following link: Click Here

Click Here to view additional information related to various state-specific wage transparency laws.

Sales and Service Coordinator

Profile


Store Name/Number: OR-Bend (1270)

Address: , Bend, OR , United States (US)

Hourly/Salaried: Hourly (Non-Exempt)

Full Time/Part Time: Full Time

Position Type: Regular

Sales and Services Coordinator

At Sephora, we inspire our customers, empower people, and help them become the best versions of themselves. As a Sales and Services Coordinator, you play a key role in making that happen. You will support all aspects of sales and service initiatives including paid services, events, classes, loyalty programs, cash handling and training in your store. You'll help to educate teams on service offerings, customer experience, and embodying the Sephora Attitude and DNA..

Your responsibilities include

* Creating an Amazing Customer Experience Through strong client focus and collaboration, you create a welcome environment for our customers Understand store goals and opportunities and help the team to meet these goals. Coach Beauty Advisors on opportunities when they engage clients about our loyalty programs. Support the planning, execution, and staffing of all events, services, and classes. Effectively execute and implement all company initiatives in a timely manner.
* Supporting Store Success Help make a beautiful first impression by ensuring the store is sparkling and stocked. Share your strategic vision by providing product and services suggestions. Support brand partners and train Beauty Advisors. Embrace your winning spirit by contributing to your store's sales goals, driving results, and sharing your knowledge of Sephora's policies and standards. Support store priorities and participate in inventory control and programs to prevent loss.
* Demonstrate our Sephora values Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative

We would love to hear from you if you have

* 1-3 years experience in a similar role supporting sales, training, and client service, preferably in retail or service industries
* Strong communication skills along with the ability to influence, motivate and provide feedback
* A knack for technology and systems
* Resilience and the ability to react to situations in the moment and stay aware of changing priorities as they arise
* Strong organizational and planning skills
* Available to work a flexible schedule
* Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for an entire shift, work in a fragrance filled environment & handle and apply cosmetics products to clients-with or without accommodation
* Adherence to Sephora's dress code and policies in the Sephora Employee Handbook

While at Sephora, you'll enjoy

* Diversity, Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business. We believe in demonstrating our values with action!
* Meaningful Rewards Sephora offers comprehensive medical benefits, generous vacation and holiday time off, commuter benefits, an employee discount, free beauty product gifts from brand partners, and more. Details about our company benefits can be found at the following link: Click Here

Click Here to view additional information related to various state-specific wage transparency laws.

Apply

Precision Plumbing & Heating Systems is a growing HVAC, Plumbing and Electrical company that is determined to treat each employee nd customer with the respect and appreciation that you deserve. Join a team of professionals where you are known for who you are and feel appreciated for your experience and hard work! Your growth will be supported by a company who has been voted the #1 best HVAC and Plumbing company in Northern Michigan because of exceptional people like you!

Precision offers year round team-building events, a supportive environment for personal and professional growth, combined with a commitment to excellence in every way, with a strong commitment to supporting a family culture. Each individual's strengths, knowledge and experience are recognized and rewarded, and we will continue to support our 100% customer satisfaction guarantee, as we continue to be the very best in Northern Michigan.

Giving Back to our community is part of our culture and here are a few examples:

• $1000 Monthly donations to local non-profits
• Annual HVAC and Plumbing Make-overs for deserving families
• Need based assistance to those in need
• Support for many community events through donations and sponsorships

This position requires someone who is a self-driver, positive, articulate and able to communicate cheerfully and accurately with customers as well as our sales team and technicians in the field. We offer state of the art software. Therefore the applicant should be tech savvy and enjoy looking for technological efficiencies to better serve our customers. Applicants should have a typing speed of 50+ words per minute with a high degree of accuracy, be very well organized and enjoy working in a fast paced up-beat environment.

Work Hours: Monday- Friday 8:00 - 5:00pm. Some overtime as necessary

Pay Scale: $17.00 hrly + bonuses (commensurate experience)

Benefits: Fully paid BCBS Medical Insurance, Aflac available, Vacation and Holiday pay, Self-directed company match IRA, logo attire, and a great office environment.

Primary Job Function:

• Be the back-up contact for all sales and service related inquiries.
• Schedule sales and service appointments.
• Be the primary data entry professional for our sales and service departments.
• Assist in maintaining a positive, productive open line of communication between the customer and all company departments.
• This person will act as a liaison between the customer and the company and ensure that customer needs are met quickly and with excellence.
• Ensure that all billable items are accounted for and billed properly
• Reconcile data and accounts.
• Create necessary spreadsheets and data for reporting purposes.
• IT in house "go to" person (Primarily software but some hardware) Communicate as needed with software companies and update in-house software with price changes, photos, etc.

Requirements:

• 3+ years of customer service experience
• 3+ years general office experience
• 2+ years of data entry experience
• Highly organized
• Proven ability to multi-task in a busy environment
• Reliable
• Adaptable to learning new software
• Articulate
• Exceptional written and verbal communication skills
• Able to de-escalate difficult phone conversations
• Enjoys working with people
• Flexible with changing demands throughout the day
• Able to work well independently and with a team
• Desire to initiate measures to make improvements
• Multi-phone system experience and able to answer with a smile no matter how busy.
  
  

If you align with the great standards that we are known for and are curious what a move to Precision Plumbing & Heating Systems would look like and you'd enjoy the caring culture, then please apply today! We look forward to meeting you and showing you why this will be a great move for your long term career. All applicants are kept 100% confidential, so you can apply with confidence.