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The differences between sales service coordinators and customer services, warehouse can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a sales service coordinator, becoming a customer service, warehouse takes usually requires 6-12 months. Additionally, a sales service coordinator has an average salary of $36,379, which is higher than the $30,800 average annual salary of a customer service, warehouse.
The top three skills for a sales service coordinator include customer service, work ethic and product knowledge. The most important skills for a customer service, warehouse are quality customer service, strong customer service, and customer orders.
| Sales Service Coordinator | Customer Service, Warehouse | |
| Yearly salary | $36,379 | $30,800 |
| Hourly rate | $17.49 | $14.81 |
| Growth rate | 4% | -4% |
| Number of jobs | 212,744 | 265,059 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 48% | High School Diploma, 43% |
| Average age | 47 | 40 |
| Years of experience | 4 | 12 |
A sales service coordinator is responsible for leading and overseeing the progress of a company's sales team, ensuring efficiency and customer satisfaction. One of their primary duties is to organize sales and customer data. They also arrange schedules and communications for the team and outside departments, attend meetings and participate with supervisors when producing progress reports and presentations, and train new members of the workforce. Furthermore, there are instances when a sales service coordinator must reach out to clients through calls and craft correspondence to secure sales.
A customer service warehouse is primarily in charge of providing customer support, mainly through calls and correspondence. Their responsibilities typically revolve around answering inquiries, addressing and troubleshooting problems, processing refunds, maintaining records of all transactions, and referring them to other services when necessary. There are also instances when they must perform follow-up calls, offer products and services, discuss product specifications and promotions, develop sales strategies, and generate leads through research and analysis. Moreover, they must maintain an active communication line with staff for a smooth and efficient workflow.
Sales service coordinators and customer services, warehouse have different pay scales, as shown below.
| Sales Service Coordinator | Customer Service, Warehouse | |
| Average salary | $36,379 | $30,800 |
| Salary range | Between $23,000 And $57,000 | Between $25,000 And $37,000 |
| Highest paying City | Boston, MA | Kent, WA |
| Highest paying state | New Hampshire | New York |
| Best paying company | AEA Investors | Steel Dynamics |
| Best paying industry | Construction | Manufacturing |
There are a few differences between a sales service coordinator and a customer service, warehouse in terms of educational background:
| Sales Service Coordinator | Customer Service, Warehouse | |
| Most common degree | Bachelor's Degree, 48% | High School Diploma, 43% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | - |
Here are the differences between sales service coordinators' and customer services, warehouse' demographics:
| Sales Service Coordinator | Customer Service, Warehouse | |
| Average age | 47 | 40 |
| Gender ratio | Male, 64.2% Female, 35.8% | Male, 73.1% Female, 26.9% |
| Race ratio | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2% | Black or African American, 10.1% Unknown, 5.5% Hispanic or Latino, 22.7% Asian, 6.7% White, 54.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 7% |