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Sales service coordinator vs customer service, warehouse

The differences between sales service coordinators and customer services, warehouse can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a sales service coordinator, becoming a customer service, warehouse takes usually requires 6-12 months. Additionally, a sales service coordinator has an average salary of $36,379, which is higher than the $30,800 average annual salary of a customer service, warehouse.

The top three skills for a sales service coordinator include customer service, work ethic and product knowledge. The most important skills for a customer service, warehouse are quality customer service, strong customer service, and customer orders.

Sales service coordinator vs customer service, warehouse overview

Sales Service CoordinatorCustomer Service, Warehouse
Yearly salary$36,379$30,800
Hourly rate$17.49$14.81
Growth rate4%-4%
Number of jobs212,744265,059
Job satisfaction--
Most common degreeBachelor's Degree, 48%High School Diploma, 43%
Average age4740
Years of experience412

What does a sales service coordinator do?

A sales service coordinator is responsible for leading and overseeing the progress of a company's sales team, ensuring efficiency and customer satisfaction. One of their primary duties is to organize sales and customer data. They also arrange schedules and communications for the team and outside departments, attend meetings and participate with supervisors when producing progress reports and presentations, and train new members of the workforce. Furthermore, there are instances when a sales service coordinator must reach out to clients through calls and craft correspondence to secure sales.

What does a customer service, warehouse do?

A customer service warehouse is primarily in charge of providing customer support, mainly through calls and correspondence. Their responsibilities typically revolve around answering inquiries, addressing and troubleshooting problems, processing refunds, maintaining records of all transactions, and referring them to other services when necessary. There are also instances when they must perform follow-up calls, offer products and services, discuss product specifications and promotions, develop sales strategies, and generate leads through research and analysis. Moreover, they must maintain an active communication line with staff for a smooth and efficient workflow.

Sales service coordinator vs customer service, warehouse salary

Sales service coordinators and customer services, warehouse have different pay scales, as shown below.

Sales Service CoordinatorCustomer Service, Warehouse
Average salary$36,379$30,800
Salary rangeBetween $23,000 And $57,000Between $25,000 And $37,000
Highest paying CityBoston, MAKent, WA
Highest paying stateNew HampshireNew York
Best paying companyAEA InvestorsSteel Dynamics
Best paying industryConstructionManufacturing

Differences between sales service coordinator and customer service, warehouse education

There are a few differences between a sales service coordinator and a customer service, warehouse in terms of educational background:

Sales Service CoordinatorCustomer Service, Warehouse
Most common degreeBachelor's Degree, 48%High School Diploma, 43%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at Alfred-

Sales service coordinator vs customer service, warehouse demographics

Here are the differences between sales service coordinators' and customer services, warehouse' demographics:

Sales Service CoordinatorCustomer Service, Warehouse
Average age4740
Gender ratioMale, 64.2% Female, 35.8%Male, 73.1% Female, 26.9%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2%Black or African American, 10.1% Unknown, 5.5% Hispanic or Latino, 22.7% Asian, 6.7% White, 54.3% American Indian and Alaska Native, 0.7%
LGBT Percentage6%7%

Differences between sales service coordinator and customer service, warehouse duties and responsibilities

Sales service coordinator example responsibilities.

  • Assist in reviewing customers' forecasts and usage for determination of accurate MRP processes to adjust and manage inventory levels.
  • Create RFI's in PowerPoint utilizing excel data, illustrator files, create and import charts.
  • Produce monthly and annual PowerPoint presentations for suppliers recapping sales, distribution gains, incentives, and program results.
  • Perform inside sales, including telemarketing, prospecting, account penetration and product application, consulting and delivery of customer service.
  • Assign territory includes both international and domestic OEM accounts and distribution.

Customer service, warehouse example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Scan boxes with RF scanner to ensure items are correct.
  • Retrieve items with RF scanner to fill orders, update database, recover damage items and print shipping labels.
  • Maintain the cleanliness, organization, and safety of the warehouse at all times while adhering to company safety guidelines.
  • Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
  • Schedule inbound and outbound LTL and FTL shipments.
  • Show more

Sales service coordinator vs customer service, warehouse skills

Common sales service coordinator skills
  • Customer Service, 21%
  • Work Ethic, 11%
  • Product Knowledge, 10%
  • Customer Interaction, 9%
  • CRM, 7%
  • Windows, 7%
Common customer service, warehouse skills
  • Quality Customer Service, 14%
  • Strong Customer Service, 10%
  • Customer Orders, 8%
  • Cleanliness, 8%
  • Safety Procedures, 6%
  • Customer Complaints, 4%