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The differences between sales service coordinators and store sales associates can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a sales service coordinator, becoming a store sales associate takes usually requires 4-6 years. Additionally, a sales service coordinator has an average salary of $36,379, which is higher than the $30,284 average annual salary of a store sales associate.
The top three skills for a sales service coordinator include customer service, work ethic and product knowledge. The most important skills for a store sales associate are sales floor, POS, and product knowledge.
| Sales Service Coordinator | Store Sales Associate | |
| Yearly salary | $36,379 | $30,284 |
| Hourly rate | $17.49 | $14.56 |
| Growth rate | 4% | - |
| Number of jobs | 212,744 | 524,877 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 47% |
| Average age | 47 | 43 |
| Years of experience | 4 | 6 |
A sales service coordinator is responsible for leading and overseeing the progress of a company's sales team, ensuring efficiency and customer satisfaction. One of their primary duties is to organize sales and customer data. They also arrange schedules and communications for the team and outside departments, attend meetings and participate with supervisors when producing progress reports and presentations, and train new members of the workforce. Furthermore, there are instances when a sales service coordinator must reach out to clients through calls and craft correspondence to secure sales.
A store sales associate is responsible for assisting store customers, directing them to the correct area of their needs, and responding to their inquiries and concerns regarding a product. Store sales associates also support the store's promotional campaigns, selling goods and services to the customers by demonstrating the product and its benefits. They keep the store premises clean and tidy to avoid any potential hazards during operations. A store sales associate must have excellent communication skills, especially on resolving customer complaints, processing replacements, and issuing refunds.
Sales service coordinators and store sales associates have different pay scales, as shown below.
| Sales Service Coordinator | Store Sales Associate | |
| Average salary | $36,379 | $30,284 |
| Salary range | Between $23,000 And $57,000 | Between $23,000 And $39,000 |
| Highest paying City | Boston, MA | Elizabeth, NJ |
| Highest paying state | New Hampshire | New Jersey |
| Best paying company | AEA Investors | Rooms To Go |
| Best paying industry | Construction | Hospitality |
There are a few differences between a sales service coordinator and a store sales associate in terms of educational background:
| Sales Service Coordinator | Store Sales Associate | |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 47% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | SUNY College of Technology at Delhi |
Here are the differences between sales service coordinators' and store sales associates' demographics:
| Sales Service Coordinator | Store Sales Associate | |
| Average age | 47 | 43 |
| Gender ratio | Male, 64.2% Female, 35.8% | Male, 40.7% Female, 59.3% |
| Race ratio | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2% | Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.6% Asian, 6.9% White, 61.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 9% |