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Sales service coordinator vs store sales associate

The differences between sales service coordinators and store sales associates can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a sales service coordinator, becoming a store sales associate takes usually requires 4-6 years. Additionally, a sales service coordinator has an average salary of $36,379, which is higher than the $30,284 average annual salary of a store sales associate.

The top three skills for a sales service coordinator include customer service, work ethic and product knowledge. The most important skills for a store sales associate are sales floor, POS, and product knowledge.

Sales service coordinator vs store sales associate overview

Sales Service CoordinatorStore Sales Associate
Yearly salary$36,379$30,284
Hourly rate$17.49$14.56
Growth rate4%-
Number of jobs212,744524,877
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 47%
Average age4743
Years of experience46

What does a sales service coordinator do?

A sales service coordinator is responsible for leading and overseeing the progress of a company's sales team, ensuring efficiency and customer satisfaction. One of their primary duties is to organize sales and customer data. They also arrange schedules and communications for the team and outside departments, attend meetings and participate with supervisors when producing progress reports and presentations, and train new members of the workforce. Furthermore, there are instances when a sales service coordinator must reach out to clients through calls and craft correspondence to secure sales.

What does a store sales associate do?

A store sales associate is responsible for assisting store customers, directing them to the correct area of their needs, and responding to their inquiries and concerns regarding a product. Store sales associates also support the store's promotional campaigns, selling goods and services to the customers by demonstrating the product and its benefits. They keep the store premises clean and tidy to avoid any potential hazards during operations. A store sales associate must have excellent communication skills, especially on resolving customer complaints, processing replacements, and issuing refunds.

Sales service coordinator vs store sales associate salary

Sales service coordinators and store sales associates have different pay scales, as shown below.

Sales Service CoordinatorStore Sales Associate
Average salary$36,379$30,284
Salary rangeBetween $23,000 And $57,000Between $23,000 And $39,000
Highest paying CityBoston, MAElizabeth, NJ
Highest paying stateNew HampshireNew Jersey
Best paying companyAEA InvestorsRooms To Go
Best paying industryConstructionHospitality

Differences between sales service coordinator and store sales associate education

There are a few differences between a sales service coordinator and a store sales associate in terms of educational background:

Sales Service CoordinatorStore Sales Associate
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Delhi

Sales service coordinator vs store sales associate demographics

Here are the differences between sales service coordinators' and store sales associates' demographics:

Sales Service CoordinatorStore Sales Associate
Average age4743
Gender ratioMale, 64.2% Female, 35.8%Male, 40.7% Female, 59.3%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2%Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.6% Asian, 6.9% White, 61.8% American Indian and Alaska Native, 0.7%
LGBT Percentage6%9%

Differences between sales service coordinator and store sales associate duties and responsibilities

Sales service coordinator example responsibilities.

  • Assist in reviewing customers' forecasts and usage for determination of accurate MRP processes to adjust and manage inventory levels.
  • Create RFI's in PowerPoint utilizing excel data, illustrator files, create and import charts.
  • Produce monthly and annual PowerPoint presentations for suppliers recapping sales, distribution gains, incentives, and program results.
  • Perform inside sales, including telemarketing, prospecting, account penetration and product application, consulting and delivery of customer service.
  • Assign territory includes both international and domestic OEM accounts and distribution.

Store sales associate example responsibilities.

  • Manage to sales KPI's (including sales and expense budget numbers), assuring efficient and effective use of resources.
  • Earn management trust by serving as keyholder, responsibly opening and closing the store.
  • Audit all jewelry counts daily, banking deposit log, cashier logs, sales logs.
  • Utilize the company's POS system to cash customers out or administer returns to the store.
  • Work as a sales associate and keyholder throughout the summer and a bit of the school year.
  • Help customers choose jewelry, pierce ears, open and close out register, set up displays.
  • Show more

Sales service coordinator vs store sales associate skills

Common sales service coordinator skills
  • Customer Service, 21%
  • Work Ethic, 11%
  • Product Knowledge, 10%
  • Customer Interaction, 9%
  • CRM, 7%
  • Windows, 7%
Common store sales associate skills
  • Sales Floor, 20%
  • POS, 10%
  • Product Knowledge, 10%
  • Store Sales, 8%
  • Customer Service, 6%
  • Stock Room, 5%