Top Sales Service Coordinator Skills

Below we've compiled a list of the most important skills for a Sales Service Coordinator. We ranked the top skills based on the percentage of Sales Service Coordinator resumes they appeared on. For example, 28.1% of Sales Service Coordinator resumes contained Customer Service as a skill. Let's find out what skills a Sales Service Coordinator actually needs in order to be successful in the workplace.

The six most common skills found on Sales Service Coordinator resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Sales Service Coordinator jobs:
  • Presented professionalism in customer service/satisfaction.
  • Measured performance and customer service levels; analyzed quarterly survey for international dealer network in collaboration with team members.
  • Participated and conducted product & service training sessions for all international distributors and the local customer service representatives.
  • Target Certified -Family Dollar Certified -Independent Grocery Certified I have 20+ years experience in management and customer service.
  • Provided excellent customer service, generated and closed sales, negotiated contracts performed used car inventory service coordination.
  • Provided world-class service by delivering an effortless customer experience while utilizing all provided extensive customer service training.
  • Cultivate and develop sales of heavy industrial materials, providing exemplary customer service and account management.
  • Promoted hotel, restaurants and activities, provided excellent customer service resulting in superior guest satisfaction
  • Provided information on timeshare exchange transactions and handled customer service concerns on exchanges already used.
  • Coordinated logistics provided customer service for exporting, operated general office computers and tools.
  • Coordinated customer service from sale to installation in a professional and timely manner.
  • Partnered with various company departments to provide quality customer service and technical support.
  • Coordinated, developed and implemented processes and procedures that affected daily customer service.
  • Maintained superior customer service by establishing positive relationships with customers and employees.
  • Responded to all customer inquiries thoroughly and professionally providing excellent Customer service.
  • Handled guest reservations and successfully incorporated strides towards customer service enhancement.
  • Provided customer service and used consultative sales techniques to retain customers.
  • Coordinated all facets of customer service related to production and transportation.
  • Provided superior customer service and implemented creative problem solving techniques.
  • Recognized for outstanding customer service and keeping safety a priority.

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2. Service Department

high Demand
Here's how Service Department is used in Sales Service Coordinator jobs:
  • Revamped and maintained equipment inventory database for Sales and Service Departments which reduced delays due to out-of-stock equipment.
  • Managed service department to complete installation of residential and temporary heat accounts along with routing and scheduling.
  • Service Supervisor- Assisted Service Manager in all aspects of service department operations.
  • Handle daily staffing/scheduling of approximately 15 employees in service department.
  • Assisted service department with scheduling, projects and customer communication.
  • Assisted in service department including troubleshooting hardware and software.
  • Manage service department product inventory and vehicle maintenance.
  • Service department organized filing system and Inspection Criteria.
  • Aided in the service department to schedule vehicles to get serviced and provided customer service to maintain a positive satisfaction rating.
  • Provided back up and support for Senior Level Sales Service, Customer Service department, and performed Receptionist duties as needed.
  • Created ISO-9002 procedures for sales and service department as part of team effort to gain ISO certification for the company.
  • Increased both gross margins and net profits in the 18 months employed, in Sales, Operations and Service Departments.
  • Credited with leading the Service Department from last to a top 3 ranking in the district within one year.
  • Perform routine maintenance, Service calls, Estimates, heat load calculations, and manage service department.
  • Order Processing, Preventative Maintenance Quoting and Field Service Billing for Gardner Denver CF Field Service Department.
  • Advised store manager on competitive pricing, and merchandising standards/policies for the Tire and Auto Service Department.
  • Assist the Executive Vice President with payroll as well as scheduling the work for the service department.
  • Monitored workload of service department and ensured all open time slots are filled with sold work.
  • Managed incoming customer calls and inquiries, ordering processing, customer quotes, and service department.
  • Partnered with executive management in the creation and management of a sales and service department.

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3. Sales Goals

high Demand
Here's how Sales Goals is used in Sales Service Coordinator jobs:
  • Developed highly empathetic client relationships and earned a known reputation for exceeding sales goals.
  • Transition to sales from wireless services, to home wired services in order to meet and exceed monthly sales goals.
  • Collect, evaluate and track performance against established sales goals and provide recommendations in support of ongoing business initiatives.
  • Correspond with in-house accounting department and sales manger on proper procedures to fulfill orders and meet quarterly sales goals.
  • Worked as solo Dutch representative and as part of a team while helping reach team and individual sales goals.
  • Worked closely with the sales manager to educate sales associates on new selling techniques and sales goals.
  • Achieved monthly sales goals by up-selling to existing customers and acquiring and selling to new customers.
  • Exceeded sales goals consistently on a month to month basis in a highly competitive sales environment.
  • Work together with Training, Marketing, and Public Relations departments to meet sales goals.
  • Exceeded sales goals which served as a significant contribution to the overall sales quota.
  • Exceeded membership sales goals 12 consecutive months, while having superb client relations.
  • Ranked among Call Center leaders for achievement of monthly & quarterly sales goals.
  • Worked to improve company revenue by consistently over performing against quarterly sales goals.
  • Exceed sales goals and acquire top pay based on a tiered commission program.
  • Assisted managers, technicians, and other employees to achieve sales goals.
  • Reviewed financial reports and adjusted sales goals in accordance with company needs.
  • Exceeded sales goals, even prior to being taken off guarantee program.
  • Assist with closing, and motivation to achieve team sales goals.
  • Work with and motivate our sales force to achieve sales goals.
  • Establish, monitor and achieve sales goals for 14 units.

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4. Phone Calls

high Demand
Here's how Phone Calls is used in Sales Service Coordinator jobs:
  • Handled correspondence; general administration and all incoming telephone calls.
  • Provided in depth customer service by monitoring and managing blogger questions using email, phone calls, and in person meetings.
  • Answer telephone calls from Travel Agents and provide answers to questions and/or solutions to problems, utilizing all areas/departments of company.
  • Make follow up phone calls to customers to confirm a delivery date and/or follow up on product received from company.
  • Assist the sales team in all aspects by making phone calls, e-mailing, sending out information, etc.
  • Required written and verbal contact including mailing and emailing invoices, and persistent phone calls to collect overdue receivables.
  • Completed emails, phone calls and mailed correspondence daily to newcomers and clients related to the horse business.
  • Answer incoming telephone calls; determine purpose of caller, and forwards calls to appropriate personnel.
  • Answer inbound telephone calls regarding the OnStar service and the sale of OnStar packages.
  • Answered phone calls and assisted customers with any questions or problems they had.
  • Communicated with customers through meetings, phone calls, emails and US Mail.
  • Managed telephone calls and e-mails; customers complaints, questions and concerns.
  • Answered incoming phone calls, over rings, directing to correct extensions.
  • Follow up with new customers by making phone calls to ensure efficiency.
  • Supported Team San Jose Housing with hotel reservation phone calls and requests.
  • Answer incoming phone calls pertaining to technical assistance and software related questions.
  • Manage telephone calls and work orders received from customers and technicians.
  • Tracked prospects through emails, phone calls, and walk ins.
  • Received and logged all sales and service telephone calls.
  • Manage phone calls, sell products

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5. New Accounts

high Demand
Here's how New Accounts is used in Sales Service Coordinator jobs:
  • Applied strategic thinking and innovative planning, identifying business opportunities and building positive relationships, cultivating new accounts.
  • Developed relationships with new accounts and worked on maintaining and improving relationships.
  • Started a new craft division outside Budweiser footprint and opened 1,200 new accounts, adding $3.5 million in incremental sales.
  • Helped customers with billing and payments as well as new accounts or any other issues or questions they had.
  • Directed prospective clients to the proper staff in order to help create new accounts.
  • Work for a commission on existing and new accounts, and tire sales.
  • Help customers with customer service issues, open new accounts, process loans.
  • Worked with potential new customers and helped to bring in many new accounts.
  • Involved in the setting up of new accounts including reviewing credentials and licenses.
  • Supported commercial sales agent in opening new accounts and upgrading existing service.
  • Maintain current customer relations and acquire new accounts per company's approval.
  • Conduct cold calls to executive level decision makers to form new accounts.
  • Established new accounts and maintained existing commercial account base through outside sales.
  • Assist in the solicitation of new accounts and collections on existing accounts.
  • Managed all existing and new accounts for various types of direct mail.
  • Opened in excess of 600 new accounts in four years.
  • Bring in new accounts and increase business with existing accounts.
  • Supply all Dun & Bradstreet reports for new accounts.
  • Opened many new accounts through phone contacts.
  • Performed in the opening of new accounts.

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6. Service Calls

high Demand
Here's how Service Calls is used in Sales Service Coordinator jobs:
  • Ensured detailed information is provided to technicians for efficiency of service calls and to maximize scheduling potential.
  • Answered customer service calls and entered work order information utilizing DataMax Business Management System.
  • Conduct off-hour service calls to ensure customers maintain operation and profitability.
  • Service calls sales presentations Reconcile customer inventory.
  • Communicate with technicians regarding scheduled service calls.
  • Service calls/installations/maintenance for residential and commercial.
  • Helped in inventory management and Service calls
  • Job duties included receiving incoming sales calls and general customer service calls and offering services alongside assistance with customer service issues.
  • Dispatched service calls, inside sales orders for spare parts and consumable items, and maintained regional stock levels.
  • Ensured 100% quality on all customer service calls with timely response to all customer requests.
  • Schedule service calls with customers and dealers, with follow up calls regarding service and outcome.
  • Assist the Sales Manager with sales orders and created work orders for service calls.
  • Performed all tire installs and/or repairs in the shop or out on service calls.
  • Handled outbound sales calls, inbound and outbound service calls and managed appointments.
  • Schedule all service calls, site inspections and deliveries for all service technicians.
  • Scheduled the Technicians for service calls and coordinated installation of new projects.
  • Direct and indirect service calls to include liaising with the various suppliers.
  • Perform service calls on complicated system problems and oversee programming of same.
  • Manage the daily service log and service calls for family business.
  • Provide on-site service calls to trouble shoot and repair customer motors.

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7. Internet

high Demand
Here's how Internet is used in Sales Service Coordinator jobs:
  • Prepared and shipped customer internet orders.
  • Order and maintain stock chemical inventory for internet and walk-in customers, and handle safe chemical repackaging.
  • Create, maintain and measure the internet and business development processes (for both sales and service)
  • Produce online video commercial videos using green screen and HD video camera for the internet.
  • Recommended new home phone, Internet, Television, and cell phone service to customers.
  • Assisted customers with general account maintenance regarding their home telephone and high speed internet accounts.
  • Complete and process sales for wireless, television, internet and home phone services.
  • Gather, organize and input data for Video, Internet, and Phone services.
  • Help walk through steps to fix services: cable, internet, and telephone.
  • Draw internet customers into dealership for proper vehicle demonstration and to close the transaction.
  • Worked all internet leads dealing with new Toyota's as well as used inventory.
  • Develop and sale SEO and SEM strategies to generate online internet traffic.
  • Book keeping, internet research, web design and designing advertising material.
  • Acted as a liaison between the client and third party internet vendors.
  • Ordered & searched for parts via of the internet for reconditioning.
  • Order Entry, Customer Service, Internet Helpline (Inbound Phones)
  • Offer our home services internet, cable, and home phone.
  • Skilled in Microsoft Word, Outlook and Excel and internet.
  • Installed cell phone antennas, wireless Internet, and satellites.
  • Assisted customers with sales and servicing for DSL internet service.

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8. Customer Relations

high Demand
Here's how Customer Relations is used in Sales Service Coordinator jobs:
  • Designed and implemented all internal financial, budgeting, sales management, customer relations and operating policies and procedures.
  • Develop and maintain monthly contact with key accounts, building effective customer relationships and identifying new service opportunities.
  • Developed strong customer relations used expertise to consult with clients, inventory management and merchandising.
  • Managed and developed 500+ dedicated accounts; building business partner and customer relationships.
  • Collaborated with support staff to effectively manage and retain lasting customer relationships.
  • Enforced brand recognition and loyalty through interactive customer relations.
  • Managed customer service and developed strong customer relationships.
  • Developed ongoing customer relationships enhancing sales.
  • Developed and improved customer relations.
  • SAP is the world's largest business software company, creating enterprise software used to manage business operations and customer relations.
  • Championed coaching and training contact center representatives in order to turn service in to sales and deepen our customer relationship.
  • Developed positive customer relations through determining and meeting each client's needs in a timely and professional manner.
  • Participated in the initial SAP launch in Customer Relations and gained proficiency in all CR related SAP functions.
  • Used customer service skills for customer relations as competition was fierce with neighboring states competitive fuel tax.
  • Assisted technicians with field installs, service goals, scheduling coordination, and handling customer relations.
  • Facilitated by illustrating good customer relations and problem solving of their pest control and management needs.
  • Set sales appointments, handle customer inquiries, and all customer relations issues.
  • Tasked with addressing client concerns through superior customer relations in the field.
  • Maintained customer relationships with Sprint, Insight Communications, and Verizon.
  • Accomplished in motivation of others, and building strong customer relationships.

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9. Credit Card Transactions

high Demand
Here's how Credit Card Transactions is used in Sales Service Coordinator jobs:
  • Answer inbound calls from English/Spanish speaking customers with specific inquiries about their accounts and credit card transactions.
  • Processed all credit card transactions via web based processing system.
  • Managed all cash and credit card transactions for merchandise payments.
  • Processed monetary, credit card transactions and expedited invoicing with consumers.
  • Processed credit card transactions including refunds and additional orders.
  • Processed credit card transactions, which included making correct change, as well as processing all refunds, exchanges and voids.

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10. Data Entry

high Demand
Here's how Data Entry is used in Sales Service Coordinator jobs:
  • Performed all invoicing and billing documentation and data entry of vital information into applicable accounting and billing system software.
  • Stock parts, sales, small engine repair, cash control, AR/AP, computer data entry, billings, ordering
  • Performed order data entry, evaluation of order process, and resolve problematic orders to achieve internal and external expectations.
  • Prepared quotes, purchased from vendors, data entry, processed credit card payments, and billing.
  • Provided data entry and basic services support of Cox Media, fulfillment processes, and clients.
  • Key contact for preparation, maintenance and distribution of pricing and system data entry.
  • Included data entry, word-processing, spreadsheets, proofreading, contracts, promotional outreach.
  • Track and record data entry and scripts completed for Offshore Lead.
  • Performed data entry, and assisted with other office administrative duties.
  • Handled data entry for shipping, account receivable and purchase orders.
  • Initiated data entry as required by the bank's procedures
  • Order processing, data entry, final invoicing.
  • Fax, copy, data entry.
  • Performed data entry into Microsoft Dynamics system and assisted branch personnel to coordinate administrative aspects of international projects.
  • Provide additional data entry and clerical support as necessary to ensure efficient department operations Deliver OMNIMAX pre-show Membership announcement.
  • Receipt of product into inventory Data Entry Operate Fork-Lift Prepare Product for Shipment

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11. Inventory Control

high Demand
Here's how Inventory Control is used in Sales Service Coordinator jobs:
  • Advised customers on substitution and modification of parts when identical replacements were not available and maintained inventory control of stock.
  • Improved inventory control by effectively managing activities and producing End-of-Day print out reports.
  • Tasked with inventory control and warehouse distribution including item placement and bin location.
  • Inventory control and coordinate with factory for inventory maintenance.
  • Purchased ingredients and maintained inventory control in mill operations.
  • Reduced store loss by implementing inventory control methods.
  • Purchased parts, maintained effective inventory control.
  • Performed Inventory Control and maintained operating stock.
  • Inventory control and warehouse maintenance.
  • Maintained new vehicle inventory control.
  • Coordinated organization of inventory control.
  • Maintained inventory controls and accountability.
  • Inventory control, oversaw work flow, made sure customers were getting taken care of in timely manner.
  • Inventory Control: Ensures proper inventory shortage control through diligent receiving, shipping, and sales processes.
  • Managed purchasing and inventory control of raw materials for a production facility with $10M annual sales.
  • Managed daily operations including parts sales, scheduling deliveries, shipping, receiving and inventory control.
  • Inventory Control - Sell and recommend tires and wheels that best suits customers' needs.
  • Water testing and treatment solutions as well as shipping and receiving and inventory control.
  • Directed inventory control and parts management, including parts return and bin arrangements.
  • Supervised Inventory Control and Sales Service departments in the manager's absence.

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12. Technical Support

high Demand
Here's how Technical Support is used in Sales Service Coordinator jobs:
  • Trained as a Customer service representative, answering questions and providing technical support.
  • Provided technical support to customers regarding phones and accessories.
  • Provided technical support for customers and mechanics.
  • Provide Technical Support for mobile/ electronic devices.
  • Provided computer technical support as needed.
  • Assisted customers with bill payments, payment arrangements, technical support and sales of mobile devices for AT&T.
  • Provided first class customer services experiences to callers with Apple products for sales, technical support and general knowledge.
  • Partner and provide technical support with the Sr. Account Executive on the Thomas Nelson Inc. trade-contract account.
  • Assisted end users with desktop, serving as advanced technical support for escalated IT challenges.
  • Partnered up with Technical Support in Programming the Customers Telephone Equipment at various job sites.
  • Provided technical support to Guests for the Walt Disney World website and mobile app.
  • Provided technical support to customers including setting up new phones and answering technical questions.
  • Offered first level of technical support for the various inline offset cutting systems.
  • Answered phones, technical support, filing, invoices and other office responsibilities
  • Provided technical support and repair both in-house and at client's location.
  • Provide technical support for equipment and control panels via telephone and email.
  • Provide technical support and training to all branches of the company.
  • Provide Technical support for Online Banking, Quicken and QuickBooks users.
  • Provided technical support and assistance daily for customer issues.
  • Provided technical support for customer via email and phone.

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13. Customer Base

high Demand
Here's how Customer Base is used in Sales Service Coordinator jobs:
  • Led business development and marketing efforts, which expanded customer base and introduced organization into specialty markets.
  • Serviced our existing customer base with monthly preventative maintenance calls.
  • Develop new business customer base and manage existing assigned customers.
  • Established new customer base, along with servicing the existing book of business- To effectively identify customer needs- Trainer for be hires
  • Increased customer base by more than 15%; 95% of customer base renewed or increased level of service.
  • Worked with customers to solve warranty issues and claims for customer base of 80,000 and annual sales of 9 million.
  • Eliminated $500K loss per month, contributing to improved revenue and an increase in customer base.
  • Increased active and potential customer base from 300 to over 2500 in a seven year period.
  • Build customer base, Sell or Quote job, deliver it, and take care of.
  • Worked with large customer base to take orders based on their needs and projections.
  • Demonstrated exceptional personal and phone skills to maintain a steady, satisfied customer base.
  • Increased customer base by 15% within the first quarter of the year.
  • Write customer work orders and negotiated with customer base to complete equipment service.
  • Maintain relationships with customer base and work with customers to identify needs.
  • Control sales, development of customers, and retention of customer base.
  • Provided inside sales and customer service to the entire customer base worldwide.
  • Work with Net-30 accounts to increase volume in existing credit customer base.
  • Set up a satellite office and developed a new customer base.
  • Generate sales through new customers and growing the existing customer base.
  • Key contact for specific customer base and sales team members.

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14. Sales Representatives

high Demand
Here's how Sales Representatives is used in Sales Service Coordinator jobs:
  • Managed eight sales representatives and provided technical and application guidance in product development and user enhancements to software development group.
  • Coordinated and facilitated the enrollment process for the sales representatives for Individual Markets Sales Representatives in Georgia.
  • Assisted in the training and development of struggling tenured sales representatives providing sales interventions to improve performance.
  • Aided sales representatives with research of products and pricing availability and applications.
  • Assisted sales representatives and consultants at large presentations and customer uniform fittings.
  • Calculate quarterly sales quotas for field sales representatives, presentation preparation.
  • Provided administration support for 8 Sales Representatives and District Manager.
  • Assisted inside Sales representatives with identifying and resolving customer issues.
  • Facilitated schedules and production between labs and Sales Representatives.
  • Performed lead generation and sales qualification for sales representatives.
  • Managed accounting procedures for 20 sales representatives in Alabama.
  • Supervised 1-3 sales representatives and service technicians.
  • Created quality packages/templates for sales representatives.
  • Negotiated annual retailer contracts, ran 5 Regional Sales Representatives, managed 7 regional store-demo divisions and their retail execution teams.
  • Assisted sales representatives and dealers with outside sales and service questions, orders with maintenance of sales and labor orders/credits.
  • Worked with appropriate inside and outside sales representatives and Sales Manager for follow up on larger and more complex accounts.
  • Worked with leads from sales representatives, technicians and out of warranty reports for conversion to Planned Maintenance agreements.
  • Communicate with customers regarding referrals, as well as, office staff for Sales Representatives progress in referral/lead program.
  • Coordinate and prioritize work between 37 various employees including direct hire technicians, sub-contractors, and direct sales representatives.
  • Provide both domestic and international sales representatives' support, including quotations, production schedules, and pricing information.

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15. Customer Complaints

average Demand
Here's how Customer Complaints is used in Sales Service Coordinator jobs:
  • Participated in interdepartmental meetings for developing process improvements to provide stellar service to customers and reduce customer complaints.
  • Managed scheduling for six direct reports, managed and resolved customer complaints with an emphasis on customer retention.-
  • Resolved a high volume of customer complaints accurately and efficiently.
  • Resolved customer complaints on damaged or incorrect goods
  • Provide customer service resolve customer complaints.
  • Analyzed and responded to customer orders and inquiries regarding availability of parts, prices, shipping dates and customer complaints.
  • Operated cash register, closed out register, stocked items, handled customer complaints, and customer service issues.
  • Resolved customer complaints to ensure our clients were satisfied and received the best service possible.
  • Assist in all operations of banking processes and procedures.- Responsible for handling customer complaints.
  • Resolved customer complaints and requests for refunds, exchanges, and * adjustments.
  • Handled customer complaints, organized previous customer lists and schedule of services.
  • Applied customer relations' policy in resolution of customer complaints.
  • Serviced customer complaints, orders, and dispute resolution.
  • Handle customer complaints and dealt with warranty work issues
  • Coordinate customer complaints and return product requests.
  • Process returns and handled customer complaints.
  • Up sell products or services to customers, if appropriate Escalate customer complaints and/or calls to manager when necessary.
  • Resolved customer complaints in an efficient manner satisfactory to both parties.
  • Satisfy customer complaints and issues Focus on client needs and concerns Offer and sell financial products and services 1-800-CITICARDS
  • Sell memberships Obtain leads for travel/insurance Customer service including dmv transactions, payment processing and customer complaints.

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16. Product Knowledge

average Demand
Here's how Product Knowledge is used in Sales Service Coordinator jobs:
  • Surpassed monthly sales expectations while developing a consultative selling relationship with new/ existing customers based on trust and product knowledge.
  • Employed extensive product knowledge and consultative sales expertise to make product recommendations.
  • Work with manufacturing representatives to achieve product knowledge.
  • Provided excellent product knowledge and technical support.
  • Utilized administrative, training and product knowledge to successfully lead and manage agency through transition period (between owners/Agents).
  • Coached and trained upper level management and store associates during one hour long product knowledge to achieve company sales objectives
  • Supported team sales goals by coaching and assisting team members in sales strategy, and product knowledge.
  • Complete product knowledge of suits features and benefits, style changes with reason and care of garment.
  • Maintain expert level product knowledge in all Microsoft retail products, devices, and services offerings.
  • Recruited new wine club members based on extensive product knowledge and history of Retreat Hill Winery.
  • Provided consistent product knowledge to over 100 clients on a day to day basis.
  • Conducted product knowledge presentations to Home Depot employees with new items introduced to market.
  • Conduct product knowledge sessions with store associates on selling points of new items.
  • Developed expert product knowledge of OEM, Aftermarket products and Motorcycle gear.
  • Focused efforts on product knowledge to provide consultative relationships with clients.
  • Provided parts inventory and product knowledge to dealers and retail customers.
  • Maintained extensive product knowledge of both wholesale and retail travel options.
  • Greet customers while providing product knowledge and excellent customer service.
  • Assist accounts and customers with questions and product knowledge.
  • Provided product knowledge classes on all lines.

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17. New Clients

average Demand
Here's how New Clients is used in Sales Service Coordinator jobs:
  • Generated interest and engaged new clients after successfully identifying business opportunities through comprehensive research.
  • Prepare forms or agreements to complete sales on financial services to groups to attract new clients.
  • Reported successes, potential areas in need of support and potential new clients to sales team.
  • Established new clients and implemented and designed training modules for new and existing designers.
  • Obtain new client information necessary to add new clients & jobs to ConnectWise.
  • Direct handling of money Reconciling of accounts Interviewing and servicing new clients
  • Prospected for new clients using a computer assisted daily work plan.
  • Processed contracts for new clients and accurately processed sales purchase orders.
  • Register and gather demographics of new clients.
  • Assisted in marketing tactics to inquire new clients and retain current cliental by fostering long-term relationships.
  • Top sales consultant every month Network and prospect for new clients daily.
  • Obtained and contracted new clients service and relations with existing customers Exceeded sales goals regularly

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18. Hvac

average Demand
Here's how Hvac is used in Sales Service Coordinator jobs:
  • Communicated directly with customers to establish long-term relationships and sell HVAC controls solutions based on specific customer needs.
  • Maintained the condition of water in water source commercial grade HVAC systems and boilers across the State of Arkansas.
  • Dispatch, schedule, and coordinate the work of for HVAC, plumbing and electrical technicians.
  • Diagnosed, repaired, and tested HVAC systems for further problems and proper operation.
  • Worked as a partner/installer on the HVAC side running service and sales calls.
  • Provide solutions for repair, replacement and upgrades of HVAC equipment.
  • Purchased HVAC equipment for project bids and independent sales.
  • Set up Preventative Maintenance contracts for HVAC and Plumbing.
  • Negotiated and maintained contracts for HVAC Equipment.
  • Service on all restaurant and HVAC/R equipment.
  • Schedule and confirm PTU's with the HVAC customers.
  • Estimated and proposed HVAC planned maintenance agreements Identified prospective clients through cold-calling
  • Worked closely with the public in both commercial and residential sales, service, repair and installation of hvac related products.
  • Managed Service and Sales of HVAC Systems and Controls Developed sales and service for a small mechanical contractor
  • Excelled in residential hvac sales with a very successful closing rate.
  • Maintain & repair HVAC equipment.

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19. Customer Accounts

average Demand
Here's how Customer Accounts is used in Sales Service Coordinator jobs:
  • Demonstrated excellent communication skills to our valued customers, while focusing on reconciling customer accounts.
  • Managed regional sales route along with maintaining all customer accounts
  • Verify receipt of parts and accurately invoice customer accounts.
  • Supervised inside sales representatives in an Inbound Call Center who are responsible for selling company products and servicing customer accounts.
  • Managed 22 customer accounts Dealt with both domestic and international customers to insure quotations were processed and followed up on.
  • Obtained technical, regulatory and project information and provided accurate updates to major customer accounts, sales team and marketing.
  • Reviewed customer accounts and contracts in order to assist sales in securing new contracts or retaining existing clients.
  • Promoted & sold new customer accounts for temporary & permanent containers by providing current pricing & service.
  • Input data for all new service contracts, customer sales and setup of customer accounts.
  • Maintain Customer Master Accounts - Setup new customer accounts, update customer information as needed.
  • Accessed and updated customer accounts through computer based systems with the customer on the phone.
  • Assisted Manager and Senior with various projects related to solving problems with customer accounts.
  • Manage Customer Accounts for Air Compressor and Pump Repairs in-house and on job site.
  • Handle over 3000 plus customer accounts with files and in our Contact Manager ACT.
  • Managed customer accounts and orders from placement to delivery of finished goods.
  • Maintained and updated files on all customer accounts within the division.
  • Supported the functions of the Sales Department and managed customer accounts.
  • Set up and maintain customer accounts to insure accurate invoicing.
  • Open, maintain, and close customer accounts and products.
  • Secure customer accounts with fraud and social engineering prevention.

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20. Retail Store

average Demand
Here's how Retail Store is used in Sales Service Coordinator jobs:
  • Managed all aspects of retail store operations including inventory, shipping/receiving and parts counter.
  • Assist Store Associates in sale of targeted products; train retail store associates about the product and features.
  • Help clean and maintain all areas of the retail store and its perimeter.
  • Track Orders, Returns and Provide shipping for Retail Stores and Department Stores
  • Maintained appearance, inventory, and atmosphere of retail store.
  • Cross trained associates for conference center, security functions, mailroom, retail store operations and shipping.
  • Managed Company's Customer Service Help line for a product line sold exclusively at Target retail stores.
  • Operated a retail store utilizing Quickbooks Pro, UPS online shipping, and Microsoft Windows Operating System.
  • Open, maintain, and close retail store dailyIn-store customer sales and serviceAirsmith troubleshooting of paintball guns and equipment
  • Retail store sales * Customer service * Load and deliver building materials
  • General Manager Overall management responsibility for the start up of T-Mobile retail stores in the Los Angeles and San Diego markets.

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21. Service Sales

average Demand
Here's how Service Sales is used in Sales Service Coordinator jobs:
  • Conduct extensive market research, devise new advertising and prospecting strategies and lead training for the service sales team.
  • Surpassed personal quota, doubling product sales goals and achieving 175% service sales goals.
  • Selected to move into full-line service sales based on track record of ultrasound sales.
  • Increased service sales and lowered service costs by implementing novel troubleshooting policies.
  • Managed customer relationships related to production and service sales including RFI/ RFP.
  • Visit establishments to evaluate needs or to promote product or service sales.
  • Service Sales Rep for 4 yrs and then moved into Outside Sales
  • Set record for gross service sales for the month of February.
  • Top tier for 2 months Skills Used Customer service Sales Rapport-building
  • Last year promoted to Outside Parts and Service Sales.
  • Service Sales Coordinator: Managed over 65+ technicians.
  • Transferred to Service Sales when presented with opportunity.
  • Service sales for commercial and industrial roofing company.
  • Specialized truck parts and service sales.
  • Promoted dockage/storage and service sales.
  • Work closely with service sales representatives, helping them to identify ways to improve their performance.
  • Retail tire and service sales Operating management at both retail and commercial/wholesale sales and service facilities.
  • Worked with Service Sales team to develop/conduct Customer Touch campaigns and drive leads into the sales funnel.

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22. Troubleshoot

average Demand
Here's how Troubleshoot is used in Sales Service Coordinator jobs:
  • Developed proficiency is troubleshooting and repairing complex, closed loop, vision based positioning systems.
  • Process Engineer / Production Supervisor Performed analysis and troubleshooting of jet engine parts requiring repairs.
  • Conceptualized and developed the process for account creation and customer account troubleshooting.
  • Provided actionable solutions after effective troubleshooting with a variety of equipment.
  • Conducted routine sales calls and performed emergency equipment and system troubleshooting.
  • Supported customers by expediting warranties, and troubleshooting mechanical issues.
  • Assisted in making final electrical connections and electrical troubleshooting.
  • Initiated troubleshooting diagnostics for customer's mobile devices.
  • Diagnosed system deficiencies though troubleshooting and consulting.
  • Performed efficient troubleshooting of account problems.
  • Performed troubleshooting on technical product line.
  • Provided troubleshooting of manufacturing machinery.
  • Perform troubleshooting on wireless devices.
  • Performed troubleshooting and repair services.
  • Referred to schematic drawings, product manuals, and troubleshooting guides in order to diagnose and repair problems.
  • Worked in the National Sales and Service Center providing customer service and residential phone equipment troubleshooting and sales.
  • Expanded training to include full visa troubleshooting, 1099 tax concerns, extended loan research and problem solving.
  • Field service technician: install, repair, program, troubleshoot and upgrade equipment in the petroleum industry.
  • Performed multiple duties including hardware and software upgrades, troubleshooting, marketing, billing, and document preparation.
  • Assist customers with various tasks such as placing orders, issuing equipment, troubleshooting, and handling escalations.

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23. Customer Orders

average Demand
Here's how Customer Orders is used in Sales Service Coordinator jobs:
  • Oversee completion of customer orders and inventory minimums to decrease production problems.
  • Maintained accuracy of customer orders and assured customer satisfaction.
  • Coordinated customer orders from inception to shipping details.
  • Maintained responsibility for processing customer orders, quotes, purchase orders, billing, service requests, and warranty claims.
  • Assist in production scheduling and communicate with production on status of customer orders, stock orders and inventory minimums.
  • Review and acknowledge customer orders paying special attention to product description, prices, quantities and shipping details.
  • Take customer orders, process sales tickets, prepare customer invoices, and produce customer contracts.
  • Coordinated daily sales and customer service activities, including data entry and maintenance of customer orders.
  • Entered daily customer orders, managed the schedule for specific clients from order process to shipping.
  • Routed daily customer orders, reduced spending on courier charges and driver overtime.
  • Communicated the status of customer orders through reports, phone and email.
  • Process customer orders for spare parts, field installed upgrades & accessories.
  • Entered customer orders on SAP and assured ISO 9000 compliance.
  • Entered customer orders into MMS system to create shop orders.
  • Entered customer orders into sales order entry system.
  • Serviced customer orders and accounts within 13 states.
  • Processed customer orders from entry to shipment.
  • Create, expedite and monitor customer orders.
  • Input customer orders with SAP.
  • Coordinated all customer orders to ensure timely manufacturing and shipping of products.

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24. Computer System

average Demand
Here's how Computer System is used in Sales Service Coordinator jobs:
  • Executed troubleshooting and repairs of computer systems both in-shop and remotely.
  • Process hourly and salaried payroll for computer and manual computation of pay by utilizing United Airlines EPS and MARS computer systems.
  • Know and operate store's customized computer system to bill, check inventory, and order products.
  • Worked with IBM and IBM compatible computer systems for the Legal, Medical Library and Accounting Firms.
  • Deliver, setup, and train customers in the specifics and particulars of their new computer system.
  • Used various Microsoft computer systems to order, view and look up heavy equipment replacement parts.
  • Received written and oral contractor and distributor orders then entered them into the OBI computer system.
  • Enter data into computer system for production of documents for the sales and marketing department.
  • Planned and implemented computer system and network upgrades for a medium sized client base.
  • Submit invoices to customers for purchases of equipment and repairs on computer systems.
  • Sell computer systems that monitor temperature of fire at coal fired power plants.
  • Gained numerous training in FCC guidelines and over 10 computer systems used daily.
  • Performed service building personal computer systems and networks from multiple suppliers.
  • Worked in Sales and repair of computer systems and software.
  • Learned each program to navigate in the company computer system.
  • Entered all parts information and pricing into computer system.
  • Diagnosed and reprogrammed the Point Of Sale computer system.
  • Complete cashier and closing reports in the computer system.
  • Streamlined computer system, procedures, and policies.
  • Gained knowledge of computer system within one week.

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25. Sales Department

average Demand
Here's how Sales Department is used in Sales Service Coordinator jobs:
  • Provided support general manager and sales department.
  • Track, clean-up, copy, and distribute system sales (both Word and Excel) orders for sales department.
  • Managed service, sales and event operations within the sales department of the Phoenix Suns professional basketball team.
  • Manage all in game fan experiences and benefit program for both group & season ticket sales departments.
  • Identify and implement solutions to achieve goals set for sales department in supporting branch and division objectives.
  • Worked directly with sales department to make sure we provided the best air freight service available.
  • Interacted with Sales department and Corporate in the receipt and prep of all on-site vehicles.
  • Worked in partnership with Ad Sales Department to ensure commercial traffic was properly executed.
  • Coordinated all installations with the sales department for customer networks, cabling and consultations.
  • Maintain all files and client documentation, clerical and administrative duties for sales department.
  • Acted as a liaison between the customer, manufacturing and the sales department.
  • Increased web presence which brought more potential clients to the sales department.
  • Handle all incoming calls for sales department staff and service center management.
  • Maintained accurate files for Engineering, Service, and Sales Departments.
  • Receipt monetary payments for parts, service, and sales departments.
  • Act as liaison between service center and sales department.
  • Assembled leads and purchase orders for sales department.
  • Updated, maintained and distributed sales department reports.
  • Support Sales Department personnel as needed.
  • Established benefit sales department procedures and coordinated workflow.

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26. Purchase Orders

average Demand
Here's how Purchase Orders is used in Sales Service Coordinator jobs:
  • Demonstrated excellent customer service skills* Adapted to diverse personalities and environments* Constructed purchase orders, cross referenced invoices
  • Complete management of inventory and purchase orders, including management of warehouse personnel.
  • Administered all purchase orders, order reconciliations and logistics.
  • Process multiple orders/purchase orders/transactions daily.
  • Negotiated factory pricing, discounts, RGA's, freight claims, credits, generated purchase orders and entered orders.
  • Coordinate purchase orders, selecting vendors and negotiating prices / payments terms while expedite purchase orders to improve delivery.
  • Created purchase orders, received and inspected items for damage, quantity, and pricing and closed purchase orders.
  • Prepared purchase orders, verified orders when they came in, reported shortages/overages, replenished stock in showroom.
  • Receive incoming Calls from Customers Generate quotes, sales orders, Purchase orders and apply discounts.
  • Issue purchase orders for parts, created excel purchase order log instead for a paper log.
  • Record and process all incoming purchase orders, working closely with the credit and accounting departments.
  • Assumed role as network administrator to keep purchase orders clean and inventory min/max levels up.
  • Acted as vendor contact for Caterpillar, Inc., reviewed and executed purchase orders.
  • Assign and approve purchase orders for payment of all sales and marketing related materials.
  • Planned lead distribution with Export purchase orders against the Supply/Demand of inventory production.
  • Prepared products for shipping, and created purchase orders for shipping and receiving.
  • Processed quote requests, reviewed and processed purchase orders and blanket releases.
  • Handle all correspondence related to billing, purchase orders, expense reports.
  • Entered parts used onto invoices, purchase orders and received into inventory.
  • Placed purchase orders of Hewlett Packard cut size paper with European mills.

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27. Potential Customers

average Demand
Here's how Potential Customers is used in Sales Service Coordinator jobs:
  • Negotiated planned maintenance service agreements with existing and potential customers.
  • Represent Company and interact with current and potential customers.
  • Negotiated prices with potential customers.
  • Created & Implemented new procedures to Increase Sales and Productivity, Created, mailed and emailed fliers to potential customers.
  • Arranged meetings with potential customers, made sales calls to get the necessary information to provide estimates.
  • Greeted and interacted with potential customers to inform them about our product, and its history.
  • Solicit existing and potential customers for repair and upgrade opportunities to increase profit and revenue.
  • Identify potential customers and initiate the sales cycle to market NSAI ISO certification services.
  • Presented potential customers with business services, prices, and practices.
  • Suggest ideas to keep customers and gain potential customers.
  • Called potential customers in order to gain appointments.
  • Create job bids and estimates for potential customers.
  • Meet with potential customers to evaluate their needs.
  • Prepared sales quotes for potential customers.
  • Follow up on leads Call potential customers to set up appointments, both service and sales.
  • Managed sales budgets Led meetings with potential customers regarding equipment needs and advised customers on purchases.

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28. CRM

average Demand
Here's how CRM is used in Sales Service Coordinator jobs:
  • Process documents include CRM Quotations, Sales Orders and Service Contracts, Complaints and Activities and ECC Sales and Delivery Orders.
  • Revised standard extractors such as Service Order Header 0CRM_SRV_PROCESS_H, Confirmations 0CRM_SRV_CONFIRM_I and Data Source in BADI.
  • Offered customers an opportunity to test drive vehicles; conducted follow up calls and CRM.
  • Maintain account history and create sales templates in NSAI CRM database (Goldmine).
  • Prepared and maintained a log in CRM of all quotations and customer related activity.
  • Researched various CRM software options and implemented the CRM to the organization.
  • Navigated CRM and other software programs to complete entire sales process.
  • Served as administrator for all client data management (CRM).
  • Used CRM for quote tracking and logging.
  • Maintain customer data via CRM software.
  • Created the SyncBOs in MI Server, with the help of Different Function Modules made in R/3 and CRM.
  • Integrate CRM Marketing, Sales and Service processes to R/3 FI, SD and MM.
  • Project 5 SAP BI 7.0 / 3.5, CRM5.0 and SAP CCS
  • Implement SAP middleware for Sales and HR objects between CRM and R/3 for integrated, closed loop processing.
  • Customized the Equipment load BADI in CRM to prevent IBase duplication from ECC to CRM for a sold-to-party.
  • Manage customer data using Quick Books, Salesforce, Sugar CRM, Oasis CRM, and BackOffice.
  • Executed ticketdistribution, invoicing, order processing, database entry in ticketing systems and CRM.
  • Recruit, interview and hire new personnel Use of CRM tool Responsible for 8 accelerated service technicians.
  • Maintain reporting, data entry and ticketing maintenance using Salesforce (CRM) and Showare.
  • Utilized computer softwares such as Salesforce CRM, Excel, Outlook, and Microsoft Dynamics.

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29. Trade Shows

average Demand
Here's how Trade Shows is used in Sales Service Coordinator jobs:
  • Represent Electronic Packaging Company at several trade shows both Nationally and Internationally.
  • Complete registration documents for trade shows, and customer/association events.
  • Coordinated multiple domestic and international trade shows.
  • Provided English-Chinese bilingual services in correspondence, technical writing, at conferences, trade shows and for visiting guests.
  • Facilitated sales and leads from trade shows and special events within the community and around the Southeastern states.
  • Up sell wholesale product packages to clients over the phone and face to face at Trade Shows.
  • Assisted sales and marketing managers exhibited at trade shows, filled in when necessary.
  • Attended trade shows to promote a DNA test to eye doctors nationwide.
  • Attended trade shows around the country to promote company and coating services.
  • Set up, designed and displayed products in various trade shows.
  • Promoted the Bank at trade shows, conventions and training workshops.
  • Design, setup and schedule of all trade shows.
  • Prepare for and sell at industry trade shows.
  • Attend trade shows and industry related functions.
  • Provided Sales support at trade shows.
  • Selected to attend national trade shows in Las Vegas and Miami to be the face of the Company.
  • Network at industry related events: Hospitality Roundtable, HRT AfterHours, trade shows and important account events.
  • Organize and maintained booths at trade shows for Horton and Ferno products.
  • Develop graphics and visuals for trade shows, trainings, etc.
  • Represent Tapecon at Trade Shows.

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30. Service Technicians

low Demand
Here's how Service Technicians is used in Sales Service Coordinator jobs:
  • Developed good working relationship with several competitors which helped in gaining technical knowledge and specifications for our field service technicians.
  • Developed and executed business and marketing plans for outside vendors and service technicians.
  • Dispatched service technicians to customer site based on urgency and customer classification.
  • Maintained database of equipment and accessories utilized by the service technicians.
  • Coordinate and service technicians for residential repair service.
  • Dispatched service technicians and assisted with customer inquiries.
  • Coordinated yearly training schedule for service technicians.
  • Developed bonus system for service technicians.
  • Engaged in dealing with business clients, handled customer questions and complaints and communicating between customers and service technicians.
  • Managed and adjusted the daily schedule while communicating with service technicians as needs and demands changed.
  • Coordinate calls with clients and Service Technicians allowing for quickened response time and improving customer satisfaction.
  • Applied operational management skills to lead a team of service technicians in a fast-paced environment.
  • Established travel arrangements for service technicians and processed expenses upon completion of the job.
  • Service Coordinator: 2 1/2 Years Daily dispatch of 20 HVAC service technicians.
  • Prepare routing for service technicians and communicate route and orders every day.
  • Take HVAC service order calls and create work orders for service technicians.
  • Trained service technicians on how to communicate with homeowners.
  • Managed scheduling and dispatching service technicians to job sites.
  • Coordinated service technicians for field service work.
  • Coordinated service technicians to repair clients' commercial and residential equipment Sold commercial maintenance contracts to customers

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31. Order Entry

low Demand
Here's how Order Entry is used in Sales Service Coordinator jobs:
  • Performed international vehicle order entry, managed order maintenance and responded to international dealer and distributor inquiries.
  • Initiated and assisted to help resolve procedural improvements within the order entry/distribution process.
  • Train various personnel in order entry, Continuous Supplier Involvement (CSI) process, change orders, and file maintenance.
  • Maintained highly accurate order entry and purchase order requests with direct vendors and customers.
  • Authorized customers' orders and recorded sale details into the SAP order entry system.
  • Order Entry and unit tracking history, status spreadsheet history log.
  • Created new item specifications for quoting and order entry.
  • Order entry, tracking and completion using SAP, IMS and the web.
  • Handled all order entry, correspondence and follow up for Best Western International, a multi-million dollar account.
  • Order Entry -Take Technical calls -Sent literature request -Issue Credit Memo and filing.
  • Order Entry Create Sales Quotes Communicate with customers via email Shipping/Receiving Forklift operator Answer phones Verify order information from customer
  • answered multi line phones order entry assisted with shipping and receiving proofing\ filled in with picking up and delivering printing jobs

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32. Billing Questions

low Demand
Here's how Billing Questions is used in Sales Service Coordinator jobs:
  • Processed payments received and answered billing questions.
  • Answer incoming phone calls regarding billing questions, concerns, and basic tech support.
  • Answer Billing questions help add or remove features to best serve their needs.
  • Answer customer calls, take payments, and help with billing questions.
  • Assist clients with billing questions and payments.
  • Answered billing questions, and concerns.
  • Help customers with general billing questions while also upselling and offering new products to fit daily needs.

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33. Account Management

low Demand
Here's how Account Management is used in Sales Service Coordinator jobs:
  • Account management strategies, with proven ability to work effectively in busy environments with positive results.
  • Account management details involved product configuration, negotiation and quoting sales solutions.
  • Provide comprehensive service and support for clientele base for technical issues, account management, and new installations.
  • Provide account management of awarded contracts with purchase orders, returns and customer satisfaction.
  • Provided effective and lucrative account management for many Fortune 500 companies.
  • Used for Sales and Account Management tracking.
  • Account Management, B2B Sales, Warehousing
  • Designed and developed best practices and procedures for account management.
  • Service engineering,field engineering and customer account management.
  • Account management for LTC & HH including education, sales, in services, and re-imbursement.
  • Account Executive Sales and Account Management

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34. High Volume

low Demand
Here's how High Volume is used in Sales Service Coordinator jobs:
  • Received and screened a high volume of internal and external communications, including email and phone.
  • Worked in a call center answering high volume of phone calls and manage credit card accounts.
  • Managed a high volume of outgoing deliveries; ensured accuracy and quality of product.
  • Manage a high volume workload and meet deadlines.
  • Process a high volume of wholesale invoices.
  • Serviced Canon high volume machines.
  • Handled high volumes of currency as a cashier Provided excellent customer service each shift
  • Selected Contributions: Handle high volume of inbound calls.
  • Generated high volume of refferrals.

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35. Inventory Management

low Demand
Here's how Inventory Management is used in Sales Service Coordinator jobs:
  • Performed all management operations including opening and closing store, balancing registers, preparing deposits, receiving shipments and inventory management.
  • Introduced new products and inventory management while maintaining predetermined levels of inventory for the products sold.
  • Completed manual and computerized scheduling, bookkeeping, and inventory management procedures.
  • Inventory management and communication with partner stores regarding dissemination of products.
  • Focused on special orders and inventory management.
  • Inventory management and systems/network integration.
  • Created a central buying position for new procurement and inventory management for four stores.
  • Developed a strategy for inventory management to achieve the highest level in the district.
  • Provided on-site sales training, inventory management and marketing to increase sales.
  • Inventory management and reconciliation on a weekly basis including use of SAP.
  • Completed daily, weekly, and quarterly inventory management reports.
  • Inventory Management - Create and receive purchase orders.
  • Shrink and Inventory Management - Prevention and Awareness.
  • Inventory management and office supply purchases Supervised wholesale department.
  • End user contracts fixed forward contracting; supply and inventory management.

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36. Sales Floor

low Demand
Here's how Sales Floor is used in Sales Service Coordinator jobs:
  • Ordered and received freight, Worked on the sales floor, Did house calls to clean pools and do repairs.
  • Set up, Tech, Warranty claims, Parts counter shipping and receiving and ordering, and Sales floor.
  • Maintained and secured tire warehouse and sales floor, as well as keeping it neat and clean.
  • Price, merchandise, display, receive, and assemble products for sales floor.
  • Control all merchandise from receiving that is being sent to the sales floor.
  • Received, assembled, priced, and stocked sales floor with new equipment.
  • Assemble furniture, merchandise sales floor, and assist in unloading weekly truck.
  • Managed mobile electronics sales floor - Trained in installation of audio systems and components
  • Assisted on the sales floor in the absence of the sales associate.
  • Performed various duties on the sales floor to ensure quality to customers.
  • Track and order material for customer orders and sales floor replenishment.
  • Modernized the appearance of the sales floor and the workshop.
  • Maintain sales floor & helping customer in selecting merchandise.
  • Pulled and push merchandise to the sales floor.
  • Distribute merchandise from warehouse to sales floor.
  • Clean and maintain sales floor and displays.
  • Maintain and operate sales floor.
  • Price goods to be placed on the sales floor.

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37. Daily Operations

low Demand
Here's how Daily Operations is used in Sales Service Coordinator jobs:
  • Assisted with daily operations, administrative assistance and customer service for approximately 450 new customers/members.
  • Worked closely with Branch Manager to facilitate daily operations.
  • Executed daily operations of uploading online inventory.
  • Supervised crews of daily operations.
  • Define and implement long and short-term company objectives; oversee and control all daily operations, and policy implementation.
  • Directed service techs in daily operations for repairs and service and worked with sales Mgr.
  • Executed daily operations of a Thomas Built bus dealership service and parts departments.
  • Conduct and effectively manage the daily operations of company services and LPG delivery.
  • Created spreadsheets for my daily operations and team members for time management.
  • Performed daily operations pertaining to the maintenance of customers' trading accounts.
  • Maintained daily operations including payroll, scheduling, and financial records.
  • Assist the Credit Manager with daily operations and various reports.
  • Record keeping of parts and materials used for daily operations.
  • Executed daily operations of tire changing and repairing.
  • Maintained Customer's equipment in top shape for daily operations and minimize potential road hazards and breakdown time.
  • Interacted with customers, applied treatments, Managed daily operations.

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38. Sales Support

low Demand
Here's how Sales Support is used in Sales Service Coordinator jobs:
  • Present total solution offerings and sales support based upon each customer's unique needs, both before and after the sale.
  • Dedicated to achieving sales goals while providing superior customer service and providing sales support for the President of our company.
  • Project Manager PBX Installation Provide Service and Sales support to customers from POS to Post Implementation Service Support.
  • Service Advisory: Provide delivery sales support ensuring orders are delivered and installed per sales agreements.
  • French sales support * Product promotion and sales * French translation * French legal policy research
  • Worked closely with director of sales support to assist with developing new client relationships.
  • Served on sales support team and provided excellent customer service to assigned accounts.
  • Handled all field sales support duties for the Philadelphia/Washington DC Region.
  • Provide sales support to clients and partners for client retention.
  • Promoted within sales support organization from Sr. Analyst.
  • Provide sales support to regional sales territories.
  • Close sales and provide sales support.
  • Worked directly as sales support for the Western Region (including the entire Delta and Tuolumne).
  • Provided sales support to eight branch offices to direct Newcomers Program as outlined below
  • Preformed calibration services and sales support for an ISO 17025 certified laboratory.
  • Provided sales support for Bekins # 1 and #2 salesrepresentative for over 2 years.

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39. Service Contracts

low Demand
Here's how Service Contracts is used in Sales Service Coordinator jobs:
  • Manage the International Department weekly service staff meeting and schedule service calls based on company service contracts and billable services.
  • Average 80K sales/month * Responsible for sales and service contracts of over 700 vending machines and coffee service clients.
  • Received 6 months of in-depth sales training for this commission-based position in order to begin and renew service contracts.
  • Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
  • Prepare and submit formal proposals for government and large corporate multiple site service contracts.
  • Maintain, quote and renew all annual service contracts on capital equipment.
  • Prepared and submitted service contracts to customers for service of equipment.
  • Solicit mobile and industrial accounts for parts and service contracts.
  • Processed service contracts, purchase orders, and customer billing.
  • Obtained approval to inspect facilities and gained signed service contracts.
  • Managed capital proposals, after market and service contracts.
  • Negotiate new service contracts and coordinate service schedules.
  • Implemented service contracts to ensure business.
  • Solicit sales and service contracts for hydraulic pumps, motors and relatedmachinery from construction companies and other industrial accounts.
  • Arrange for delivery, insurance, financing, service contracts and other value added products for vehicles.

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40. Business Development

low Demand
Here's how Business Development is used in Sales Service Coordinator jobs:
  • Provided thorough support to the five-member business development team by utilizing all resources to best identify and implement performance-enhancing opportunities.
  • Coordinated business development for national retail accounts, including marketing LaCorte services to potential clients and increasing sales.
  • Handled all facets of customer service/inside sales and business development within the lubricant business spectrum.
  • Assist the VP, Sales & Business Development, with coordination of meetings, travel, and other day-to-day duties.
  • Develop and planned all marketing and business development activities for pipeline to manage a 3x pipeline at all times.
  • Spearheaded the launch of two progressive initiatives: the Business Development Center and the implementation of lateral support groups.
  • Create and manage business development, including setting all policies & procedures.
  • ACCOUNT EXECUTIVE / NEW BUSINESS DEVELOPMENT Forged strong business-to-business relations with retailers.
  • Provide business development in new product licensing and resller channel contracts.

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41. Cold Calls

low Demand
Here's how Cold Calls is used in Sales Service Coordinator jobs:
  • Conducted 100 plus daily high volume cold calls within a competitive inside sales environment.
  • Type of Sales calls: Cold Calls, Follow-up Calls, and Distributor Leads.
  • Provided on-site demonstrations, worked trade show, cold calls and telemarketing.
  • Initiate warm and cold calls, establishing productive sales.
  • Performed cold calls in order to acquire new clients.
  • Conduct cold calls with potential clients.
  • Penetrated new markets through cold calls and onsite visits.
  • Called on pre-set appointments as well as cold calls.

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42. Powerpoint

low Demand
Here's how Powerpoint is used in Sales Service Coordinator jobs:
  • Produced monthly and annual PowerPoint presentations for suppliers recapping sales, distribution gains, incentives, and program results.
  • Created RFI's in PowerPoint utilizing excel data, illustrator files, created and imported charts.
  • Utilize SharePoint, Microsoft Office, Word, PowerPoint and LiveMeeting PowerPoint.
  • Created PowerPoint presentations for sales staff.
  • Created and utilized Word and Powerpoint fliers for direct and mail advertising.
  • Graduate, Arvada High School MS Word, Excel, Outlook, PowerPoint, ACT, IRIS, Extensive Mechanical Knowledge.
  • Prepare and present annual department operation review in Powerpoint for ISO Management review.

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43. New Equipment

low Demand
Here's how New Equipment is used in Sales Service Coordinator jobs:
  • Manage the daily routine service, maintenance scheduling and operational requirements, including new equipment start-ups and warranty registrations.
  • Managed Service Technician Department and new equipment setup and installation.
  • Propose bids for new projects, modifications or new equipment needed for everyday store and restaurant needs.
  • Developed review procedures of existing equipment and contracts to increase selling new equipment instead of repair work.
  • Train, hire, and direct all service personnel on new equipment or new procedures.
  • Visit existing customers to service copiers or sell to them new equipment as needed.
  • Work on used and new equipment of customers machines and of dealer machines.
  • Generated spare parts list for owner's manuals for new equipment.
  • Provide estimates and sales of new equipment to customers.
  • Trained customers' to operate and maintain new equipment.
  • Performed service and start ups of new equipment.
  • Test equipment * Find solutions to equipment and service problems * Sell new equipment and service packages

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44. Special Events

low Demand
Here's how Special Events is used in Sales Service Coordinator jobs:
  • Managed Promotional event calendar while co-coordinating special events.
  • Created special events for CK Brands including spokes model personal appearance and fashion presentations.
  • Organize and work special events, tournaments, weddings, and charity fund raisers.
  • Coordinate special events and work as a team in fast-paced environments.
  • Managed Fan Services staffing at all Bears special events.
  • Created special events for customers and sales team.
  • Demonstrated products through seminars and other special events.
  • Coordinated special events and led out-of-state group tours.
  • Organized special events - ceremonies and luncheons.
  • Participated in shows and special events.
  • Worked Special Events, Banquets etc.
  • Coordinated operational details of tradeshows, special events and projects.
  • Generated reports on a weekly basis of growth, cancelation, residential and special events for the City Staff.
  • Coordinated all onboard sailing functions, activities, dinning, and special events.
  • Worked special events, promotions for customers, and product samplings.

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45. Outbound Calls

low Demand
Here's how Outbound Calls is used in Sales Service Coordinator jobs:
  • Worked from generating leads, and made sales by making 80-100 outbound calls daily.
  • Executed outbound calls to existing customer base resulting in 65 % increase in sales.
  • Answer inbound calls, make outbound calls.
  • Evaluated potential sales by probing client current need and eligibility Outbound calls related to sales, client retention and claim documenting.
  • Generate incremental revenue by inbound/outbound calls selling service agreements for ophthalmic equipment and microscopes.
  • Established and maintained customer relations and retention within region via daily in/outbound calls.

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46. HR

low Demand
Here's how HR is used in Sales Service Coordinator jobs:
  • Implement and enforce standardization on application performance monitoring across the Composite Applications through iterative collaboration with multiple teams during major releases.
  • Developed profitable relationships with current and prospective clients, and provided exceptional client support through attentiveness and extensive product knowledge.
  • Increased team commitment through promotion of high-performance work environment to build and stabilize organization's culture focused on delivering results.
  • Managed fragrance development projects from product development through commercialization process to facilitate efficient, cost effective time to market.
  • Restructured financial and client relationship management environment through implementation of CRM System and QuickBooks for all financial processes.
  • Answered technical hydraulic questions for solar engineers and architects and provided detailed solutions through email and telephone conversations.
  • Order composition for customers through needs identification, sourcing of equipment, and organization of procurement and delivery.
  • Generated new high-value sales opportunities by engaging leading businesses and organizations throughout Greater Boston and New England area.
  • Conduct regularly scheduled sales calls and provides exceptional ongoing customer service through highly responsive communication with accounts.
  • Facilitated and maintained a holistic marketing campaign through mail, telecommunication and web-based methodologies.
  • Maintained business-to-business relationships through account reviews and needs assessments to identify new possible opportunities.
  • Answered telephone calls from potential customers who have been solicited through various advertisements.
  • Obtained new service agreements through cold calling prospective customers and marketing correspondence.
  • Motivate staff through prioritizing, goal setting, individual recognition and accountability.
  • Increased participant/community relationships through phone, email and in-person meetings.!
  • Build industry relations communicating technologies and operational concerns through industry networking.
  • Facilitated positive customer relations through ticket sales and visitor support.
  • Maintained accurate records through documenting installations, services and repairs.
  • Communicated between two manufacturing facilities and three house accounts.
  • Tracked service utilization through Charity Tracker and maintaining databases.

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47. Quickbooks

low Demand
Here's how Quickbooks is used in Sales Service Coordinator jobs:
  • Answered phones and completed transactions via QuickBooks and Point of Sale software.
  • Utilized QuickBooks to ensure Work Orders were processed timely and accurately.
  • Initiated and transitioned bookkeeping functions to QuickBooks and Excel software.
  • Operate QuickBooks to record company invoices, bills, ect.
  • Invoice & balance bank accounts with Quickbooks.
  • Converted ADP Payroll to Quickbooks Payroll.

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48. Additional Services

low Demand
Here's how Additional Services is used in Sales Service Coordinator jobs:
  • Identified opportunities and present additional services to existing customers based on customer needs.
  • Assisted with selling guestrooms, meeting rooms and additional services to companies or groups as needed.
  • Suggested additional services based on client patterns to boost sales and increase customer satisfaction.
  • Coordinated all services calls, service schedules and sold additional services to customers.
  • Operate work truck, mix chemicals and sell additional services to customers.
  • Silver Spring, MD 1980 - 1989 Generated revenue-assisting customers ordering new and additional services.

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49. Sales Reps

low Demand
Here's how Sales Reps is used in Sales Service Coordinator jobs:
  • Coordinated weekly travel arrangements for Regional Sales Reps.
  • Generated reports to five sales reps and regional management to assist with supplying demand and developing sales pitches to retail buyers.
  • Developed promotional programs, established P&L, and provided general management activities for all account sales reps.
  • Set well over 200 presentation appointments for outside sales reps, sales manager, and the company owner.
  • Assisted sample department as needed to provide new products to field sales reps for Spring and Fall markets.
  • Processed sales orders from field sales reps and direct clients.
  • Communicated information between customer, plant and sales reps.
  • Respond to sales reps inquiries or customer follow up.
  • Worked with Sales Reps and internal managers to ensure smooth onboarding of new customers.
  • Organized sales reps. advertising clients and advertisers campaigns for use in the newspaper.
  • Set up and coordinate ride-withs with my different breweries with the Beechwood and Specialty sales reps.
  • Entered sales orders Communicated with sales reps Filled in as necessary for those on vacation
  • Maintained the "tape" for the sales reps.

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50. Customer Interactions

low Demand
Here's how Customer Interactions is used in Sales Service Coordinator jobs:
  • Keep records of customer interactions and/or transactions.
  • Exceeded targeted sales goals by 20% Maintained friendly and professional customer interactions at all times.
  • Keep records of customer interactions Refer unresolved customer grievances to designated departments for further investigation.
  • Maintained friendly and professional customer interactions.

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20 Most Common Skill for a Sales Service Coordinator

Customer Service37.1%
Service Department12.3%
Sales Goals7.9%
Phone Calls4.4%
New Accounts3.8%
Service Calls3.5%
Internet3.3%
Customer Relations3%

Typical Skill-Sets Required For A Sales Service Coordinator

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
28.1%
28.1%
2
2
Service Department
Service Department
9.3%
9.3%
3
3
Sales Goals
Sales Goals
6%
6%
4
4
Phone Calls
Phone Calls
3.3%
3.3%
5
5
New Accounts
New Accounts
2.9%
2.9%
6
6
Service Calls
Service Calls
2.7%
2.7%
7
7
Internet
Internet
2.5%
2.5%
8
8
Customer Relations
Customer Relations
2.3%
2.3%
9
9
Credit Card Transactions
Credit Card Transactions
2.1%
2.1%
10
10
Data Entry
Data Entry
2.1%
2.1%
11
11
Inventory Control
Inventory Control
2%
2%
12
12
Technical Support
Technical Support
1.9%
1.9%
13
13
Customer Base
Customer Base
1.6%
1.6%
14
14
Sales Representatives
Sales Representatives
1.5%
1.5%
15
15
Customer Complaints
Customer Complaints
1.4%
1.4%
16
16
Product Knowledge
Product Knowledge
1.3%
1.3%
17
17
New Clients
New Clients
1.3%
1.3%
18
18
Hvac
Hvac
1.2%
1.2%
19
19
Customer Accounts
Customer Accounts
1.2%
1.2%
20
20
Retail Store
Retail Store
1.2%
1.2%
21
21
Service Sales
Service Sales
1.1%
1.1%
22
22
Troubleshoot
Troubleshoot
1.1%
1.1%
23
23
Customer Orders
Customer Orders
1.1%
1.1%
24
24
Computer System
Computer System
1.1%
1.1%
25
25
Sales Department
Sales Department
1%
1%
26
26
Purchase Orders
Purchase Orders
1%
1%
27
27
Potential Customers
Potential Customers
1%
1%
28
28
CRM
CRM
0.9%
0.9%
29
29
Trade Shows
Trade Shows
0.9%
0.9%
30
30
Service Technicians
Service Technicians
0.9%
0.9%
31
31
Order Entry
Order Entry
0.9%
0.9%
32
32
Billing Questions
Billing Questions
0.9%
0.9%
33
33
Account Management
Account Management
0.9%
0.9%
34
34
High Volume
High Volume
0.8%
0.8%
35
35
Inventory Management
Inventory Management
0.8%
0.8%
36
36
Sales Floor
Sales Floor
0.8%
0.8%
37
37
Daily Operations
Daily Operations
0.8%
0.8%
38
38
Sales Support
Sales Support
0.8%
0.8%
39
39
Service Contracts
Service Contracts
0.8%
0.8%
40
40
Business Development
Business Development
0.7%
0.7%
41
41
Cold Calls
Cold Calls
0.7%
0.7%
42
42
Powerpoint
Powerpoint
0.7%
0.7%
43
43
New Equipment
New Equipment
0.6%
0.6%
44
44
Special Events
Special Events
0.6%
0.6%
45
45
Outbound Calls
Outbound Calls
0.6%
0.6%
46
46
HR
HR
0.6%
0.6%
47
47
Quickbooks
Quickbooks
0.6%
0.6%
48
48
Additional Services
Additional Services
0.6%
0.6%
49
49
Sales Reps
Sales Reps
0.6%
0.6%
50
50
Customer Interactions
Customer Interactions
0.5%
0.5%

96,298 Sales Service Coordinator Jobs

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