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Sales specialist vs sales support specialist

The differences between sales specialists and sales support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales specialist and a sales support specialist. Additionally, a sales specialist has an average salary of $53,004, which is higher than the $50,782 average annual salary of a sales support specialist.

The top three skills for a sales specialist include building relationships, customer complaints and customer orders. The most important skills for a sales support specialist are customer service, sales support, and powerpoint.

Sales specialist vs sales support specialist overview

Sales SpecialistSales Support Specialist
Yearly salary$53,004$50,782
Hourly rate$25.48$24.41
Growth rate4%4%
Number of jobs324,069238,995
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 62%
Average age4747
Years of experience44

What does a sales specialist do?

A sales specialist is responsible for offering the best goods and services to customers in order to boost the company's sales. Sales specialists also promote strategies and solutions to contribute to the company's growth and profitability. A sales specialist must have extensive knowledge of the current market trends and the best sales skills to perform marketing tasks. Sales specialists should have excellent communication and customer service skills to assist existing and potential clients with their inquiries and concerns.

What does a sales support specialist do?

A sales support specialist is primarily responsible for performing clerical tasks to support a sales team. Typically, they gather sales leads and data, produce progress reports and presentations, maintain records of all transactions, and liaise with different accounting personnel. A sales support specialist may respond to calls and inquiries, resolving customers' complaints and concerns promptly and professionally. Furthermore, one may arrange meetings and appointments with clients, develop sales strategies for profit growth, and process orders, all while ensuring customer satisfaction.

Sales specialist vs sales support specialist salary

Sales specialists and sales support specialists have different pay scales, as shown below.

Sales SpecialistSales Support Specialist
Average salary$53,004$50,782
Salary rangeBetween $30,000 And $91,000Between $31,000 And $82,000
Highest paying CityBoston, MAJersey City, NJ
Highest paying stateMassachusettsNew Jersey
Best paying companyVMwareMicrosoft
Best paying industry-Professional

Differences between sales specialist and sales support specialist education

There are a few differences between a sales specialist and a sales support specialist in terms of educational background:

Sales SpecialistSales Support Specialist
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Sales specialist vs sales support specialist demographics

Here are the differences between sales specialists' and sales support specialists' demographics:

Sales SpecialistSales Support Specialist
Average age4747
Gender ratioMale, 55.1% Female, 44.9%Male, 36.1% Female, 63.9%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between sales specialist and sales support specialist duties and responsibilities

Sales specialist example responsibilities.

  • Manage a Salesforce database comprise of customer information, leads and potential sales opportunities.
  • Manage Pardot (marketing database), and Zuora (online billing and payment gateway).
  • Manage territory retail accounts, category management, install POS, sell of manufacturer programs and implementation of sales programs.
  • Manage planning parameters in ERP via the item master (lead times, min/max, safety stock, pay terms).
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Lead on sales order reporting for Americas.
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Sales support specialist example responsibilities.

  • Manage planning parameters in ERP via the item master (lead times, min/max, safety stock, pay terms).
  • Position demand high degree of accuracy, product knowledge and math skills.
  • Act as liaison to sales organizations and attend sales calls as necessary to address RFP or project management type activities.
  • Assist AE/VP in maintaining pipeline/ forecast in SalesForce.
  • Assist outside sales personnel in HVAC job preparation.
  • Coordinate commercial loan process from application through booking, maintaining efficient workflow in fast pace environment.
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Sales specialist vs sales support specialist skills

Common sales specialist skills
  • Building Relationships, 10%
  • Customer Complaints, 9%
  • Customer Orders, 9%
  • Product Knowledge, 6%
  • Patients, 6%
  • Sales Process, 5%
Common sales support specialist skills
  • Customer Service, 17%
  • Sales Support, 12%
  • PowerPoint, 5%
  • CRM, 4%
  • Salesforce, 4%
  • Excellent Interpersonal, 4%