Top Sales Specialist Skills

Below we've compiled a list of the most important skills for a Sales Specialist. We ranked the top skills based on the percentage of Sales Specialist resumes they appeared on. For example, 22.0% of Sales Specialist resumes contained Customer Service as a skill. Let's find out what skills a Sales Specialist actually needs in order to be successful in the workplace.

The six most common skills found on Sales Specialist resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Sales Specialist jobs:
  • Develop relationships with commercial and residential clients to provide exceptional customer service including special order, deliveries and installation services.
  • Acted as liaison between manufacturing and customer to ensure on- time delivery and installation efficiency to provide outstanding customer service.
  • Provided exceptional customer service and collected required information from the customer on every call resulting in the sale of reservations.
  • Established and maintained client relationships by providing a 5-star customer service experience and remembering customer preferences to build wardrobes.
  • Provided top quality guest assistance and customer service by demonstrating products while providing recommendations on all household equipment/electronics.
  • Coordinate with customer service, manufacturing and supply chain management to ensure timely fabrication/delivery of product to customer.
  • Provided consistently energetic and upbeat customer service, thereby fostering brand loyalty, and encouraging consistent sales growth.
  • Assisted Customer Service department in order entry when necessary and researched necessary information to give accurate quotes.
  • Created business through various methods of reaching clients, provided superior customer service, consistently exceeded individual sales
  • Delivered exceptional customer service skills while maintaining specific areas and attending to cashier and credit duties.
  • Provided excellent customer service by assisting and providing full attention to exceed customers' expectations.
  • Provide exceptional customer service, and negotiate solutions after complaints following proper operation procedures.
  • Rewarded for promoting excellent customer service to through consistent and effective outreach and follow-up.
  • Expedited flooring installation orders, maintained product supplies, and provided specialized customer service.
  • Assisted branch and customer service manager to resolve customer problems accurately, and efficiently.
  • Dedicated sales professional with demonstrated success in product presentation, and customer service.
  • Communicated with Customer Service Department regarding other customer's issues and/or inquiries.
  • Provided outstanding customer service and created a professional relationship with each customer.
  • Provided excellent customer service and engaged our clientele with accurate information.
  • Provided customer service by coordinating sales and installation of kitchen products.

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2. Product Knowledge

high Demand
Here's how Product Knowledge is used in Sales Specialist jobs:
  • Provided outstanding customer service through extensive and progressive responsibilities in both product knowledge and customer support.
  • Provided exemplary consultative selling, and product detailing, using product knowledge and pharmaceutical background experience.
  • Provide customer assistance and vast product knowledge gained through training and outdoor experience in outerwear department
  • Communicated essential product knowledge and assisted existing patients make sound decisions in upgrading equipment.
  • Shared product knowledge describing use and operation through demonstration, while making expert recommendations.
  • Provide customers with professional attention and exemplary product knowledge for a consistent customer experience.
  • Maximized department and vendor sales through professional selling techniques and demonstrated strong product knowledge.
  • Provided customer service including greeting and acknowledging every customer and maintaining solid product knowledge.
  • Utilized expert product knowledge and comprehensive critical thinking abilities to solve problems for customers.
  • Gained advocates in region and supported product knowledge by developing regional/national speaker programs.
  • Initiated product knowledge curriculum to increase employee product skills and selling ability store-wide.
  • Organized and directed product knowledge presentations to Ophthalmologists, Opticians and Ophthalmic Technicians.
  • Provide customer service by demonstrating product knowledge to efficiently assist customers purchase.
  • Maintained extensive product knowledge and utilized that knowledge to assist customers.
  • Displayed expert product knowledge in assigned category as position of specialist.
  • Completed medical training, passed certification exams on product knowledge.
  • Maintained product knowledge and recommended unique solutions to individual customers.
  • Displayed expert product knowledge in assigned category if specialized.
  • Demonstrated superior product knowledge in an electronic retail market.
  • Provided excellent customer service and product knowledge to customers.

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3. Sales Goals

high Demand
Here's how Sales Goals is used in Sales Specialist jobs:
  • Demonstrated team management skills in developing a highly professional and result-oriented sales force to collaborate in achieving and exceeding sales goals.
  • Capitalize intrinsic motivation, strong communication and enthusiasm to contribute to team oriented sales goals.
  • Exceed monthly sales goals through exceptional customer service and consistent positive relationships with customers.
  • Implemented regional business plans to maximize business opportunities and achieve sales goals.
  • Recognized for consistently exceeding sales goals and successfully promoting in-store incentives.
  • Maintained exceptional customer service standards while exceeding daily sales goals.
  • Provide excellent customer service/ consistently met or exceeded sales goals.
  • Garnered annual million-dollar full-time sales goals as a part-time associate
  • Rallied department participation for overall accomplishment of sales goals.
  • Have successfully achieved and surpassed the sales goals and daily metrics that we have to adhere to on a daily basis.
  • Assisted customers while meeting arduous AHT and sales goals, while providing excellent customer service to almost 200 customers per day.
  • Focused on helping get products the were in and out of the store (special order)Exceeded targeted sales goals.
  • Identify business opportunities, Meet sales goals in short term period; accomplishing budget management and return of investment policy.
  • Know and monitor departmental sales budgets and develop strategies to ensure achievement of weekly, monthly and yearly sales goals.
  • Managed inventory and sales goals leading to success during one of the most volatile seasons in company history in 2009.
  • Work with having sales goals of a specific amount of Victoria s Secret credit card sales per each working month.
  • Set and achieved monthly sales goals, recognized as one of the fastest growing American Family agencies in Southwest Missouri.
  • Collaborate with team members to determine sales goals and strategically plan how to meet and exceed store sales goals.
  • Target sales in major appliance department, meeting sales goals while utilizing company models for customer service and cost-effectiveness.
  • Provide outstanding customer service *Meet Sales Goals *Reach credit card application goals *Sale equipment protection plans *Provide Knowledge on merchandise

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4. New Merchandise

high Demand
Here's how New Merchandise is used in Sales Specialist jobs:
  • Identified new merchandise through research, communication with industry representatives, and utilizing customer feedback.
  • Distributed new merchandise and answered customer questions while processing payment transactions
  • Executed daily visual merchandising upon receiving new merchandise.
  • Processed freight receipt and pricing/inventory of new merchandise.
  • Prepared monthly presentations to showcase new merchandise.
  • Create inventive displays advertising new merchandise.
  • Maintain floor standards including replenishment and presentation of new merchandise, stock shelves, and marked prices on shelves and items.
  • Serve on the annual inventory team, building and maintaining displays and setting new merchandise according to corporate directives and standards.
  • Contacted database customers to notify them of special sales and new merchandise shipments that may specifically pertain to their relevant needs.
  • Achieved certification for product knowledge * Trained new employees * Developed good rapport with the customer * Stocked and priced new merchandise
  • Point out any sales, specials, new merchandise and offer additional product that may compliment the customer purchase.
  • Display new merchandise on the sales floor in a way that is appealing to customers and meets company standards.
  • Assist in Merchandising the store to standard in order to drive sales and keep customers inspired by new merchandise.
  • Provided weekly follow ups with clients to ensure customer satisfaction, inform of new merchandise and maintain relationships.
  • Maintained a client file by calling clients for in store events and the arrival of new merchandise.
  • Attended vendor meetings in order to review new merchandise and acquire knowledge in order to help clients.
  • Developed a client database to build relationships with existing clients and promote new merchandise and sales initiatives.
  • Informed customers of new merchandise and provided assistance in selections that would best fit them.
  • Analyze and prepare the capacity of new merchandise within the department's stock room.
  • Set up tags, marketing signs, and new merchandise in the department.

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5. Sales Floor

high Demand
Here's how Sales Floor is used in Sales Specialist jobs:
  • Participated in all store operations including inventory management, sales floor oversight, theft prevention, cash balance accountability.
  • Merchandised sales floor to vendor/department standards.
  • Learned to use new systems and programs efficiently as they were released, and introduced to us on the sales floor.
  • Assisted in the execution of merchandising and operational functions, that were up to company standards within the sales floor.
  • Drive sales by keeping the sales floor full, setting ads, sales planners, and new merchandise on time.
  • Act as liaison between store managers and the sales associates, ensuring all tasks are assigned on the sales floor.
  • Worked at The University of Utah Campus Store as a sales floor specialist for technology for over a year.
  • Inventoried and stocked new product from truck/warehouse to sales floor while maintaining visual standards and cleanliness within the department.
  • Performed/assisted in other duties such as price changes, sales floor and fitting room recovery, and inventory prep.
  • Move throughout all areas of the store; sales floor, receiving, register areas, lawn and garden.
  • Assisted with inventory, display, merchandising and placement of stock on sales floor, stock rotation and mark-downs.
  • Gained experience in all roles of the store including sales floor, cash wrap, floor sets and processing.
  • Train new employees, assist guests in finding merchandise on sales floor or pulling from any backroom locations.
  • Restocked sales floor with new merchandise so the customer can always find what they're looking for.
  • Greet and assist customers, ring purchases, place orders, organizing stock on the sales floor.
  • Called clients and organized merchandise while at the same time working a stressful and busy sales floor.
  • Maintain sales floor (keeping everything organized, clean and products and style up to date).
  • Performed as Sales Floor Team Leader, managing team's daily work assignments to meet customer demand.
  • Maintain a formal atmosphere by providing professional yet personable service to all customers on the sales floor.
  • Maintain high standards in visual presentation on sales floor, and replenishment and safety of stock rooms.

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6. New Accounts

high Demand
Here's how New Accounts is used in Sales Specialist jobs:
  • Cultivated top accounts through western NY by consistently exceeding revenue goals by increasing market share prospecting for new accounts expand business opportunities
  • Recognized as an aggressive and successful telephone appointment maker working with field representatives in the development of new accounts nationwide.
  • Prospected and qualified customers; solidified relationships, closed new accounts, and maintained existing relationships.
  • Solicited customers and opened new accounts in accordance with company standards.
  • Developed new accounts/territories while managing existing accounts and processing multiple orders.
  • Supported customers by opening new accounts and upgrading existing service.
  • Developed two new accounts for pacemaker implantation.
  • Established new accounts ensuring profitable margins.
  • Identify, qualify, contact, and land new accounts through cold and warm calling, research, and FOIA requests.
  • Determine prospect's pain points to offer solutions and overcome objections to close a minimum of ten new accounts per month.
  • Increased regional sales by $250,000 in a highly competitive market by developing new accounts and enhancing business to existing accounts.
  • Prospect and develop new accounts within the DFW area by cold-calling and walking potential customers through the sales funnel to close.
  • Established new accounts for Group Online Buying Worked with merchants to create a deal that will successfully sell in their area.
  • Acquired over $53,000 in new business alone, partially from acquiring over 25 new accounts through prospecting and cold calling.
  • Managed a portfolio of 32 accounts and target 4M, increase sales volume by adding 192 new accounts a year.
  • Contest winner on both products in my 2nd quarter; measured by new accounts opened and increased sales volume attained.
  • Received Rookie of the Year honor in 2009 due to capturing new accounts and identifying new revenue from existing customers.
  • Developed and implemented sales and marketing strategies to increase sales to existing and new accounts and met factory manufacturing goals.
  • Established new accounts with cable, internet and phone services to meet the organization's targeted sales and profit goals.
  • Functioned as sales specialist in Metro Detroit Area and secured new accounts with demonstrating the latest technology in copier services.

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7. Credit Card Transactions

high Demand
Here's how Credit Card Transactions is used in Sales Specialist jobs:
  • Processed cash and credit card transactions in a manner that met company guidelines and maintained fullest security for customers.
  • Operated a cash register for cash, check and credit card transactions with the highest accuracy.
  • Ensured cleanliness and organization in the store and responsible for managing cash and credit card transactions.
  • Handled cash, checks, and credit card transactions provide customer service and make sales.
  • Operated a cash register to process cash, check, and credit card transactions.
  • Operate a cash register | make cash, check and credit card transactions accurately.
  • Handled all cash functions which included balancing of cash and credit card transactions.
  • Operated cash register for cash, check, and credit card transactions.
  • Processed customer cash, check, and credit card transactions.
  • Complete cash, check and credit card transactions.
  • Handle cash, checks & credit card transactions.
  • Handled cash, checks, and credit card transactions Excellent computer skills.
  • Meet and exceed sales goals Develop a strong product knowledge across all categories Handle cash, checks, and credit card transactions
  • Open and close register and balance daily intake Discuss credit and financing options with customer Process cash and credit card transactions
  • Register phone numbers for clients.Work with Comarch software for client registration.Control cash/debit/credit card transactions.

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8. Market Share

high Demand
Here's how Market Share is used in Sales Specialist jobs:
  • Increased market share, achieved sales goals, and attained highest-performing territory ranking in Northeast region by collaborating with Territory Manager.
  • Contributed toward increasing market share and maximizing awareness through marketing, education, and participating in various community outreach events.
  • Hold accountability for increasing market share and profits for physician markets across Detroit, MI metropolitan area territory.
  • Increased market share over tenure by establishing strong business relationships with key decision makers in hospital environment.
  • Communicated regularly with top executives and decision-makers, keeping them informed of product issues impacting market share.
  • Maximized sales profits and increase market share of product line, including urological and cardiovascular medications.
  • Developed and presented evidence-based study data to physicians to increase market share for branded pharmaceutical products.
  • Leveraged established relationships to increase market share while prospecting new customers to identify areas of opportunity.
  • Increased market share and achieved profitability while leveraging corporate presence in the Florida.
  • Cultivated three national opinion leaders that impacted regional and national Market Share.
  • Leverage channel relationships to identify opportunities to increase market share and profitability.
  • Developed and implemented strategic business plan to positively influence market share.
  • Developed a territory plan that recouped market share for the territory
  • Expanded market share and gained market leadership while establishing relationships.
  • Conducted successful dinner programs which directly increased market share.
  • Generated product market share increases by successful strategic execution.
  • Increased market share from 5% to 41% in a 10-month period ranked #1 in territory growth SE Division.
  • Gained market share in the Southern Ohio region by executing product presentations and information briefings for both customers and business partners.
  • Collaborated with two teammates efficiently to grow market share among 140 primary care physicians and specialists within the Cincinnati north territory.
  • Assigned district managed care lead and mentor due to increased market share growth from increased focus on specific managed care targets.

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9. Customer Relations

high Demand
Here's how Customer Relations is used in Sales Specialist jobs:
  • Established and maintained friendly company-customer relations
  • Managed sales related to light commercial equipment including developing customer relationships and strengthening existing customers ensuring maximum account penetration and retention.
  • Developed and maintained internal and external customer relationships and identified business opportunities that drove growth, retention and customer satisfaction.
  • Delivered a high level of service by identifying customer relationship opportunities and matching appropriate products to customer's needs.
  • Surpassed department and customer goals with exciting, delivering solutions to maintain current customers and developing new customer relationships.
  • Developed effective long-term customer relationships, and high customer satisfaction whilst utilizing optimum level of resources in the team.
  • Performed outstanding customer relationship management, ensuring educated customers, customized products and services and creative, turnkey solutions.
  • Generated sales activity through outbound phone calls with focus on broadening existing customer relationships using multiple bank products.
  • Developed stronger customer relationships by conducting frequent visits to customer sites and handling various types of customer concerns.
  • Focused on strategies that enhanced customer relationship management for improved service to existing and new season ticket holders.
  • Developed long-term customer relationships and effectively promoted products for high-end luxury company, consistently exceeding sales targets.
  • Developed customer relationships by providing professional and technical answers to customer questions on snowboarding and bikes.
  • Job Description: Developed customer relationships in order to familiarize and educate customers with Apple technology.
  • Performed general sales functions including competitive selling, customer relations, promotion development and client consultation.
  • Developed key opinion leader relationships and recruited speakers, and developed and maintained major customer relationships.
  • Foster and maintain strong customer relationships and active presence with key customers and organizations in community.
  • Developed and fostered customer relationships in order to maximize retention, growth and increased revenue.
  • Developed and maintained strong customer relationships through providing excellent client service and addressing client needs.
  • Provided outstanding customer relationship management of major named accounts and a base of existing clients.
  • Identified, cultivated and solicited prospective clients aggressively seeking to build sound-based long-lasting customer relationships.

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10. Special Orders

high Demand
Here's how Special Orders is used in Sales Specialist jobs:
  • Facilitated special orders and showed professionalism locating merchandise and managing the process getting it to the customer.
  • Contacted manufactures in placing special orders and coordinate with warehouse to ensure prompt delivery.
  • Ensured accurate electronic completion of special orders and installed sales purchases and delivery.
  • Placed special orders and worked with vendors regarding product availability and selection.
  • Develop structured estimates from detail diagrams for special orders and installation projects.
  • Placed individualized special orders for customers with international and domestic vendors.
  • Created and expedited special orders and documentation.
  • Expedited special orders to maintain customer satisfaction.
  • Make special orders including personalized jewelry.
  • Expedited special orders and customer follow-ups.
  • Regulated and processed special orders.
  • Prepare sales slips or sales contracts, place special orders or contact other stores to find derided items for the customer.
  • Control various computerized record keeping and documents processing systems to input and retrieve data of customer s information and special orders.
  • Oversee and manage department purchase orders including, installs, special orders, custom kitchen projects, contractor orders etc.
  • Assist clients in all aspects of the buying process (purchases, returns, special orders, customer service).
  • Job duties including building profiles for customer special orders as well as assisting customer with basic needs within the store.
  • Compiled a phone directory of key store personnel and departmental contacts within national stores to expedite special orders from customers.
  • Perform unique transactions such as special orders, Outdoor School sign-up, special ticket sales, and inter store transfers.
  • Communicate regularly with vendors concerning product pricing, availability, damaged product returns, buy-backs, and special orders.
  • Assist customers with special orders, managed stocking crew, receiving of shipments, stocking sales floor, inventory management

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11. Phone Calls

high Demand
Here's how Phone Calls is used in Sales Specialist jobs:
  • Facilitated inbound phone calls from demanding and sophisticated potential and existing customers seeking assistance with investment products.
  • Answered and screened telephone calls and relayed and/or entered detailed messages accurately into message database.
  • Answered telephone calls and providing excellent customer service to inquiring customers.
  • Answered incoming telephone calls and entered client information then processed orders
  • Generated incoming outgoing phone calls requesting documents per state guidelines.
  • Answered incoming telephone calls professional and provided knowledgeable service.
  • Managed incoming phone calls, emails and letters concerning 800+ products and hunting techniques; averaging 7,300 quality customer responses annually.
  • Established eligibility for and built initial relationships with prospective USAA members via inbound telephone calls, mail, and the internet.
  • Trace past guests by sending emails, mailers and making phone calls to advise of most up to date promotions.
  • Researched and responded to between 30 to 40 internal & external customer inquiries each day as well as phone calls.
  • Focused on project oriented high-end sales in showrooms providing customer satisfaction through follow-up phone calls, site visits and demonstrations.
  • Handled inbound and outbound phone calls daily for sales and service of auto and home insurance policies and quotes.
  • Directed telephone calls, scheduled vehicle audio appointments, ordered Best Buy supplies for customers, oversaw vendor deliveries.
  • Answered around 40 inbound phone calls a shift to educate customers on pricing, billing, and product features.
  • Analyze inbound leads, send/reply emails, make phone calls to the customers, and determine/create opportunities for sales.
  • Answered telephone calls and responded to customer inquiries at the service desk while simultaneously assisting customers and co-workers.
  • Placed and received phone calls, updating customers on loan statuses and advising them on outstanding loan requirements.
  • Make phone calls; log all calls made, and all customers I came into contact with.
  • Maintained spa schedule, booking clients, returning phone calls and answering service and schedule related questions.
  • Operated a cash register, answered phone calls, and entered customer information into the company database.

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12. New Product Development

high Demand
Here's how New Product Development is used in Sales Specialist jobs:
  • Pursued training on Industry-focused applications and new product development.
  • Monitor tooling inventories against new product development project status.
  • Participated in new product development, helping to introduce improved, feasible product lines which drive demand for the business.
  • Interfaced between inside sales, marketing and pharmacy levels to ensure product placement and promoted new product developments.
  • Detect trends and new product ideas and provide relevant feedback to manufacturer for new product development.
  • Received New Horizon Award, for new product development, part of patent team.
  • Attended various vendor sponsored workshops and trade events on new product development.
  • Key member of a team responsible for new product development.
  • Played a key role in new product development and marketing.

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13. Internal Medicine

high Demand
Here's how Internal Medicine is used in Sales Specialist jobs:
  • Marketed specialty medicines in the fields of neurology and respiratory diseases to targeted internal medicine and family practice practitioners.
  • Target specialties include cardiologists, endocrinologists, family practice and internal medicine.
  • Promoted this product to family medicine and internal medicine physicians.
  • Establish and develop relationships with Primary Care, Internal Medicine, Pediatrician providers, pharmacists and team members within the region.
  • Implemented sale calls representing cholesterol medications for Abbott Labs to internal medicine, primary care, and cardiology offices.
  • Call points included cardiologists, endocrinologists, internal medicine, primary care, urgent care and pain management.
  • Launched new product in new disease state calling on cardiologists, endocrinologists, internal medicine and primary care.
  • Marketed product to Specialty physicians, Internal Medicine, General Surgeons, and area Hospitals.
  • Promoted AndroGel, Testosterone therapy, to Primary Care, Urologists and Internal Medicine.
  • Provide education to Neurology, Psychiatry, Primary Care, and Internal Medicine Clinics.
  • Called on Infectious Disease and Internal Medicine doctors in Northern Manhattan.
  • Promoted and sold pharmaceuticals to Cardiologists, Family Physicians, Internal Medicine, General Practitioners, Gastroenterologists, and Endocrinologists.
  • Promoted anti-hypertensives and inhaled steroids to Pulmonologists, Allergists, Internal Medicine, Pediatricians and Cardiologists in Central New Jersey.
  • Target customers included Pulmonologists, Allergist, Internal Medicine, Pediatricians and Cardiologists, respectively in Central New Jersey.
  • Leveraged my contacts to penetrate cardiology and internal medicine practices selling our cardiac event monitoring services.
  • Called on General Practice, Internal Medicine, Cardiology and Gastroenterologists.
  • Called on Psychiatrists and Internal Medicine for antidepressant Paxil.
  • Promoted products from several disease states to Pediatricians, Family Physicians, Internal Medicine, Cardiologists, and Pulmonologists.
  • Targeted health care providers in primary care, internal medicine, orthopedic, psychiatrics, neurology, and pharmaceuticals.
  • Called on pulmonolgy, ENT, internal medicine, allergy, emergency medicine, pediatricians and primary care.

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14. Customer Base

high Demand
Here's how Customer Base is used in Sales Specialist jobs:
  • Conducted product demonstrations to current customers and to increase existing customer base by creating product awareness and attraction to potential customers.
  • Develop referral buyers by maintaining rapport with established customer base, maintain prospecting plan focused around community activities and organizations.
  • Developed solid and loyal customer base by providing exceptional customer service and promptly addressing all needs presented by customers.
  • Developed data bases/systems using Microsoft based software to internally track project status and communications with customer base.
  • Increased customer base through strategic routing developed by creating, improving and implementing annual territory business plan.
  • Recruited to develop new business opportunities and maintain current customer base within the Rochester area territory.
  • Promoted Sony end-user activities that increased product awareness and new opportunities within Insight's customer base.
  • Identified new market opportunities with dealers and expanded existing customer base into competitors' territories.
  • Increased visibility among customer base via cold calling, direct marketing activities and education programs.
  • Developed strategies for growing customer base; instrumental in improving customer satisfaction in key accounts.
  • Maintained and expanded customer base and relationships within the medical imaging community.
  • Develop and maintain customer relationships and cross sell/upgrade existing customer base.
  • Developed and maintained customer base by assisting clients with merchandise selection.
  • Exhibited outstanding connection and communication with very diverse customer base.
  • Developed new business through persistent cold-calling to identified customer base.
  • Developed physician referral network - utilized to increase customer base.
  • Developed and expanded customer base through excellent customer service.
  • Coordinated customer service request for existing customer base.
  • Delivered effective sales presentations to diverse customer base.
  • Developed business opportunities from existing customer base.

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15. Client Relationships

average Demand
Here's how Client Relationships is used in Sales Specialist jobs:
  • Managed existing and Created new client relationships-Generated on average sales for 8- 12 catering events-Managed, delegated, and coordinated contract caterers
  • Leveraged my sales and technical experience to successfully build client relationships both internal and external.
  • Leveraged existing client relationships to drive new business of primary product labels and flexible packaging.
  • Ensured comprehensive customer service and personable client relationships to drive sales and profitability.
  • Cultivated strong client relationships and provided exceptional customer service with every customer interaction.
  • Increase brand representation and effectiveness through establishing and maintaining customer and client relationships.
  • Valued by management for cultivating trusted client relationships and delivering excellent customer service.
  • Cultivated client relationships through personalized service, clear communication, and networking.
  • Cultivated and managed high-end and celebrity client relationships with exceptional customer service.
  • Developed new business opportunities, and managed distributors and client relationships.
  • Nurtured client relationships to maintain a superior level of satisfaction.
  • Developed and managed client relationships at functional and executive levels.
  • Established client relationships, set client appointments and maintained communication.
  • Maintain excellent brand knowledge and establish consumer/ client relationships.
  • Developed and expanded client relationships utilizing excellent customer service.
  • Provided quality sales chart and developed solid client relationships.
  • Increased customer counts and enhancement of existing client relationships.
  • Maintained healthy client relationships through annual risk analysis.
  • Developed highly empathetic client relationships and earned reputation.
  • Developed client relationships with preferred status customers.

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16. Sales Representatives

average Demand
Here's how Sales Representatives is used in Sales Specialist jobs:
  • Provide support to Key Accounts and Sales representatives preparing business presentations, giving ideas related to secondary exhibitions and space management.
  • Collaborated with five general-manufacturing sales representatives to train and assist them in selling consumables & equipment and oversee their development.
  • Designed quarterly technology sessions to educate sales representatives on color printing and management applications and how to build effective solutions.
  • Managed 125 sales representatives from various distributors and provided sales support and training for our point-of-care instrumentation.
  • Assisted Account Managers and Territory Sales Representatives in resolving customer issues through product knowledge and order placement.
  • Mentored and coached new sales representatives and helped develop territory business plan to penetrate new markets.
  • Conducted peer-to-peer coaching for fellow sales representatives on needs assessment skills to ensure best-in-class customer service.
  • Coordinated HMO selling efforts of district sales representatives simultaneous responsibilities as District Sales Trainer and Representative.
  • Conducted workshops and seminars to area sales representatives, laboratory personnel, students and educators.
  • Collaborated with sales representatives to exchange information, such as selling strategies and marketing information.
  • Promoted from Sales Representative to District Sales Manager which included training new sales representatives.
  • Assist college sales representatives in winning adoptions where digital media is an important consideration.
  • Provide customer service for both sales representatives and customers related to yellow page advertising.
  • Provided technical information and training to new software sales representatives on various products.
  • Coordinated and implemented training to distributors, sales representatives, laboratories and Doctors.
  • Prepared presentations and mentored new sales representatives during regional and national sales meetings.
  • Improved sales representatives' product knowledge through development and presentation of training materials.
  • Supported sales representatives and customers with contracting, cargo availability and logistics issues.
  • Assisted customers and sales representatives with any request or inquiry regarding account.
  • Facilitated customer trust by creating sales representatives' biographies for company website.

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17. New Clients

average Demand
Here's how New Clients is used in Sales Specialist jobs:
  • Learned all aspects of travel accommodations, including getting customers excited about traveling and ultimately winning new clients for membership.
  • Developed and delivered meat buying and specification development seminars to existing and new clients.
  • Provided investment and retirement consultation to existing and prospective new clients.
  • Maintain correspondence with established clients while developing relationships with new clients.
  • Generated over $2.5 million in new sales revenue by up selling existing client base and cold calling prospective new clients.
  • Prospected new clients who fit with premier banking qualifications 500k to 3 million in liquid assets outside of the bank.
  • Acquired individual new clients for the business after training full teams, with team members converting into private clients.
  • Prospect and secure new clients, set up application schedules, and manage maintenance of residential and commercial properties.
  • Build and develop new clients by scheduling consultations that allow for a detailed shopper profile to be created.
  • Implemented strategic marketing plan that led to an increased market share and a 60-percent increase in new clients.
  • Initiate contact with new Clients, close contracts, and execute weddings, social events and meetings.
  • Assisted and coordinated on-boarding new clients, as well as assisting existing customers with their needs.
  • Added over 500 new clients to data base and cultivated relationships that resulted in client loyalty.
  • Acquired new clients, met revenue goals, and retained current business on a monthly basis.
  • Generate reports with ideas on selling points, possible new materials, new clients.
  • Acquired new clients by 90 percent in person sales and 10 percent cold call.
  • Managed a book of clients including an average of 80 new clients a month.
  • Managed accounts and prospected for new clients for audio-visual (AV) systems integrator.
  • Recruited new clients and maintained customer files daily increasing sales by 70 percent.
  • Developed and executed strategies for acquiring new clients and expanding existing client sales.

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18. POS

average Demand
Here's how POS is used in Sales Specialist jobs:
  • Prepared financial modification proposals for lender review and maintained client loan modification applications, refinance documents, foreclosure filings and extensions.
  • Reviewed incoming bids/solicitations for proposed sale of instrumentation to government and private agencies; constructed responses and confirmed delivery by deadline.
  • Minimized errors and risk exposure through accurate processing of applications which assisted the department to pass quality assurance.
  • Weekend manager (password/key holder), sales responsibilities/deposits, artwork archiving and cataloging, international/domestic shipping
  • Established and developed strong customer relationships and introducing brands to new clients broadening brand exposure.
  • Managed storefront financial responsibilities such as deposits, inventory maintenance, and processing financial transactions.
  • Performed extensive account research, composed formal escalation documentation, and resolved customer escalations.
  • Provided a positive customer experience while personally managing and supervising the entire sale-to-installation process.
  • Managed opening/closing shifts to deliver the highest standards of quality and efficiency possible.
  • Received positive recommendations from customers for providing exceptional customer service and product suggestions.
  • Managed customer relations and increased sales of under-performing departments by creating positive relationships.
  • Position requires intensive computer skills and ability to accept constant change and implementation.
  • Negotiate with investors post-qualification, advocating for client to successfully close sales.
  • Developed ability to maintain focus and composure in a fast paced environment.
  • Developed positive relationships with wholesaler's sales reps and on-premise bar managers.
  • Promoted to supervisor position within one year based on excellent performance.
  • Established and maintained positive business relationships with suppliers and wholesale distributors.
  • Test market for new product positioning opportunities and retail execution strategies.
  • Promoted enjoyable shopping experiences and maintained positive relationships with repeat customers.
  • Researched and evaluated client coverage position by analyzing clinical documentation.

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19. Inventory Control

average Demand
Here's how Inventory Control is used in Sales Specialist jobs:
  • Maintained accurate database of client contact information and other inventory control systems and ensure timely completion of required paperwork and reports.
  • Handle daily store operations such as opening/closing, inventory control, cash management, and various office/administrative duties.
  • Greeted all customers as they entered department, thereby providing an additional method of security and inventory control.
  • Managed all sales and inventory records accurately, which resulted in highly consistent department profits and inventory control.
  • Assist customer with merchandise selection, inventory control, cash management, and provide exceptional customer service
  • Managed inventory control and ordering of specialized merchandise for commercial and residential electricians and general contractors.
  • Assist in inventory control including ordering monthly and weekly needs and organize for efficiency and accuracy.
  • Supported daily internal processes for inventory control, alignment, and modification of customer orders.
  • Provided customer service in numerous departments, trained employees and maintained inventory control.
  • Assisted business manager with inventory control which prevented a capital loss for company.
  • Assisted with parts interpretation, identification, inventory control and order entry.
  • Performed rigorous and meticulous inventory control and bookkeeping of sales and returns.
  • Worked with department manager to maintain accurate inventory control and stocking levels.
  • Operate Flex Rental Solutions software to generate estimates and maintain inventory control.
  • Trained incoming sale representatives to adopt sale techniques along with inventory control.
  • Exemplified keen expertise in inventory control management while maintaining inventory accuracy.
  • Assisted loss prevention with inventory control and identifying shoplifters.
  • Directed and managed inventory control for eight locations.
  • Conducted inventory controls and loss prevention per policy.
  • Assisted in managerial and inventory control operations.

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20. Apple

average Demand
Here's how Apple is used in Sales Specialist jobs:
  • Utilized Apple customer service guidelines to individualize each customer interaction while selling in a fast paced environment.
  • Designed and delivered solutions-based sales demos and presentations to customers- Consistently exceeded sales goals for Apple Specialists teams
  • Provide customers with excellent customer service and complete solutions specifically related to Apple products.
  • Provided superior customer service making customer experiences within Apple a memorable one.
  • Demonstrated exceptional, consistent and comprehensive knowledge of Apple technology and applications.
  • Provided specific information related to accessibility on Apple devices.
  • Designed and modified effective demos and presentations using Apple products
  • Facilitated the sale & knowledge of Apple products to customers while providing solutions for each customer's personal and business needs.
  • Contribute to Apple Business Team through working with local and national companies to implement Apple products and services into their business.
  • Connected business professionals and entrepreneurs with tools they needed in order to put Apple solutions to work in their businesses.
  • Facilitated a Summer Camp Program for children with the creation of movies, songs, and books using Apple Software.
  • Provided one-on-one customer training in the use of Apple products focusing on photo editing, graphic design and web development.
  • Greet the customer in a welcoming matter to let the customer know they can trust me as an apple specialist.
  • Checked in customers for technical appointments Greeted customers and helped them through the store Sold and demonstrated the Apple products
  • Trained new employees to help them quickly learn the Apple products and solutions and acclimate to the Apple culture.
  • Enhance the customer experience through product education, including direct one on one training of Apple systems and software.
  • Worked with Retail customers to sell Apple technology that fit their individual needs, while providing exceptional customer service.
  • Obtained professional training from companies such as Apple, AT&T, Verizon, Sprint, Microsoft and Sony
  • Instruct customers on proper usage of the Apple products (iPad, iPhone, MacBook and iPod).
  • Educated consumers on how to be more productive with a variety of Apple tools, products and software.

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21. Revenue Growth

average Demand
Here's how Revenue Growth is used in Sales Specialist jobs:
  • Partner revenue growth has outpaced all other security category partners.
  • Enhanced pipeline forecasting processes enabling revenue growth.
  • Exceed revenue growth and profit objectives by maximizing the sales of individual and bundle service plans offered by the company.
  • Maintain a minimum 300% year-over-year (YoY) unit and revenue growth for vendor products in consecutive years.
  • Created a campaign to partner with Microsoft Account Executives to drive revenue growth by 56% in designated territory.
  • Promoted to Team Lead responsible for generating new sales strategies for revenue growth for the Investment Banking Sales team.
  • Led the sales team to achieve top line conversion revenue growth, received numerous salesperson of the month awards.
  • Initiated two key partnerships with a divorce and bankruptcy attorneys, which resulted in 23% revenue growth.
  • Directed all aspects including waste management, customer compliance, and special projects while showing revenue growth.
  • Established new accounts and managed existing accounts, including pushing year-to-year revenue growth for existing accounts.
  • Contributed to corporate revenue growth by increasing route value by approximately 9% within first year.
  • Fostered revenue growth through business introductions of small and medium sized businesses to the Apple store.
  • Created marketing strategies, which generated better leads and led to higher revenue growth for BAMS.
  • Managed pipelines from $15M - $35M with average revenue growth of 15% annually.
  • Delivered revenue growth on a consistent basis during my tenure above and beyond company benchmarks.
  • Support company initiatives and train new team members to drive performance and sales revenue growth.
  • Work closely with sales managers on market fluctuations to maximize performance leading to revenue growth.
  • Negotiated new sales proposals and contracts for new and existing volume and revenue growth.
  • Exceed revenue quota goals by delivering Enterprise revenue growth across managed partner portfolio.
  • Conceived, developed and implemented sales support training strategies to achieve revenue growth.

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22. Product Information

average Demand
Here's how Product Information is used in Sales Specialist jobs:
  • Assisted customers and their representatives with product information, contracted provisions and related laws, regulatory requirements, and company procedures.
  • Mastered delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Presented appropriate new product information to a diverse customer base and utilized advanced selling techniques to overcome objections.
  • Create and maintain long-term relationships by providing customers with product information and assisting them in locating merchandise.
  • Conducted educational programs based on the clinicians' interests and needs relative to product information and utilization.
  • Established a strong rapport with clientele and demonstrated strong customer service* Organized merchandise and learned product information
  • Work closely with the merchandising coordinator team to develop and distribute seasonal product information.
  • Worked directly with prospects and customers providing high-level product information for preparation and sales strategies
  • Provided product information and answered questions for customers inquiring about Coach handbags and products.
  • Provide customers with product information and provide personalized product suggestions based off customer preferences.
  • Provide detailed product information to customers on selection, pricing and custom installation options.
  • Attended company meetings to exchange product information and coordinated work activities with other departments.
  • Present high impact presentations detailing current, accurate and meaningful product information to physicians.
  • Provided customers with detailed product information, assisting them to make educated consumer purchases.
  • Provide technical product information and train/coach procedure expertise to physicians and staff injectors.
  • Organized and participated in vendor shows to promote products and facilitate product information.
  • Processed sales and provided customers with product information, product availability and pricing.
  • Provided customers with product information to make informed purchases on home entertainment system.
  • Educated customers on product information and assisted with movement on import/export shipments.
  • Offer customers exemplary service through greeting, engagement and accurate product information.

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23. Customer Complaints

average Demand
Here's how Customer Complaints is used in Sales Specialist jobs:
  • Position required the provisioning of quality customer service through the promotion of wireless services and resolution of customer complaints.
  • Handled customer complaints with home installations through on-site project inspections with contractors and through computer generated customer complaint systems.
  • Achieved strong customer service and satisfaction records, quickly and effectively implementing corrective action to solve customer complaints.
  • Provide World-Class experience by resolving customer complaints or referring customer to the appropriate department for resolution.
  • Developed organizational procedures for resolving customer complaints, handle administrative challenges and maintain customer records.
  • Investigate customer complaints regarding quality, tolerances, specifications, and condition of delivered products.
  • Assured customer satisfaction & resolve customer complaints in accordance with established polices & procedures.
  • Resolved customer complaints by investigating problems; developing solutions; making recommendations to management.
  • Informed management of staffing, merchandising and other issues including resolving customer complaints quickly.
  • Communicated effectively with the cardholder and other departments to help resolve customer complaints.
  • Fielded difficult agent and customer complaints; retained customers by initiating policy transfers.
  • Investigated and responded to customer complaints to facilitate resolution of problem.
  • Resolve customer complaints and problems effectively while insuring customer satisfaction.
  • Provide superb customer service and timely resolve customer complaints.
  • Resolved customer complaints and provided topmost customer service.
  • Satisfy customer expectations minimizing returns and customer complaints.
  • Managed all customer complaints and ensured a resolution.
  • Resolved customer complaints and ensured customer satisfactions.
  • Resolved customer complaints or non-conformance issues.
  • Researched customer complaints and developed solutions.

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24. Potential Customers

average Demand
Here's how Potential Customers is used in Sales Specialist jobs:
  • Created and maintained a database of all press contacts enabling pinpoint targeting of interest-specific information to its targeted potential customers.
  • Promoted implantable devices through education of current and potential customers, implant clinical coverage, and clinical patient follow-up.
  • Demonstrated product and services to existing/potential customers and assist them with selecting those products based on individual needs.
  • Informed potential customers about our product and effectively demonstrated its abilities as a high performance brand of automobile.
  • Communicate information concerning demonstration requirements and coordinate schedules with potential customers and outside sales staff as appropriate.
  • Managed a territory/region by identifying sales opportunities, meeting face-to-face with potential customers and closing deals.
  • Established relationships with potential customers in order to earn patronage on long-term projects and installations.
  • Communicate and advise current and potential customers by offering financial solutions specifically around their needs.
  • Demonstrated product to potential customers and educated customers on product features and capabilities.
  • Provided professional product presentations and displayed expertise through product demonstrations to potential customers.
  • Perform wholesale pricing quote for businesses and competitive pricing analysis for potential customers.
  • Contacted over 250 potential customers through continuous industry research and prospecting.
  • Conducted in-home evaluations and provided detailed price quotes for potential customers.
  • Contacted potential customers and stimulated their interest in purchasing our products.
  • Job Responsibilities: Call potential customers to schedule appointments for presentations.
  • Provided professional and courteous assistance to potential customers as needed.
  • Informed potential customers of various accounts available within the institution.
  • Monitored and provided market-specific updates to existing and potential customers.
  • Identified potential customers, and initiated contact with decision makers.
  • Documented records regarding potential customers within internal computer database.

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25. CRM

average Demand
Here's how CRM is used in Sales Specialist jobs:
  • Performed acceptance testing of customized Microsoft Dynamics CRM application to report defects and identify enhancements before release to production.
  • Introduced the products from different perspectives to different customers and maintained customer relationship periodically with CRM.
  • Facilitated online communication and telephone contact with consumers using CRM software.
  • Manage relationships through CRM documentation and complete post-sale customer follow-up.
  • Maintained customer progress reporting within Microsoft CRM.
  • Managed customer memberships through internal CRM tool
  • Maintain our CRM (lead database) for all potential residents and referral contacts within 24 hours of time of activity.
  • Focused on customer relationship management (CRM) efforts to increase customer loyalty, reduce customer attrition and drive profitable growth.
  • Use of CRM (NetSuite) to manage activities such as initial contact, follow up and client service needs.
  • Maintain current database through the use of CRM tool (SalesForce.com) while providing accurate sales reporting, as required.
  • Track and gather information, as well as transaction-based metrics, using online customer relationship management (CRM) systems.
  • Track sales calls, customer notes, and outstanding orders through a Customer Relations Management (CRM) database.
  • Use CRM system to keep an accurate log of prospects, opportunities, meetings, activities and business contacted.
  • Monitor and track entire CRM pipeline to ensure on-time product arrivals while communicating with vendors on issues as needed.
  • Provide regular sales reports and forecasts, including daily updates of CRM tools regarding activities, opportunities and accounts.
  • Generated 250+ CRM leads (5th highest in division) by creating raffles and planning events to retain customers.
  • Team Lead for all Managed Care and Computer issues (including CRM, online courses and assignments).
  • Organized and maintained CRM tool (SalesForce.com) a web-based sales tool for total account and territory management.
  • Log all guests and inbound sales calls into the V-Sept Customer Relationship Management (CRM) system.
  • Manage and follow up with new and existing customers to earn repeat business utilizing CRM Tracking Application.

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26. Data Entry

average Demand
Here's how Data Entry is used in Sales Specialist jobs:
  • Maintain Purchase orders through data entry for domestic and international Costco warehouses.
  • Provided professional mid-level data management, including data processing and data entry.
  • Prepared group reservations using a data entry style reservation system.
  • Completed required documentation and data entry to open sold business.
  • Processed credit applications utilizing data entry skills.
  • Audited daily cash report, credit card reconciliation and data entry of daily cash reports for 46 company stores.
  • Performed data entry, collection of fees, making deposits, balancing cash register receipts, or resolving complaints.
  • Complete all data entry in Safety-Kleen systems, run sales reports, track new business, and pricing work.
  • Achieve monthly quota * Maintain a level of satisfaction with customers * Inventory Compliance * Data entry, answer phones
  • Complete initial data entry of loan applications on mortgage banking and maintains accuracy in performing and processing mortgage loan.
  • Front Desk Responsibilities including: opening/closing, check-in/check-out, data entry, customer service, and answering phones.
  • Assisted with data entry for order forms for the company throughout the company Maintain retention of current customers.
  • Perform data entry functions including catalog requests, name/address maintenance, and factory request forms.
  • Arrange travel Itineraries, including flight, hotel and rental, data entry and retrieval.
  • Processed inventory, recorded adjustments and data entry of over 33,000 items into inventory.
  • Received phone orders for wholesale Teas and Spices and processed via data entry orders.
  • Processed client orders and inquiries, including phone, online and data entry duties.
  • Ensured data entry and records were clear and concise for optimal resourcing.
  • Use data entry to track all orders, installs, and cancellations.
  • Mastered many data entry, banking, and credit check systems.

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27. Sales Process

average Demand
Here's how Sales Process is used in Sales Specialist jobs:
  • Worked closely with manufacturer's sponsor to identify new business opportunities and routinely participated in the sales process and product services.
  • Helped redesign the sales process eliminating unnecessary steps & eliminating group presentations.
  • Formulated targeted strategies, focusing account coverage and executing sales process.
  • Provide technical expertise/assistance in product line as required in sales process.
  • Developed and communicated recommendations for advancing the sales process.
  • Manage Identity sales process from identifying opportunities through implementation.
  • Managed all aspects of sales process including prospecting, technical evaluation, technical data presentation, financial presentation, and training.
  • Managed accounts, sold technical media products to decision makers, organized sales processes, and conducted closings among various industries.
  • Engaged in the sales process with customers which included educating the individual customer on the proper safe fir of a motorcycle.
  • Ensured key learning's and best practices are captured to support future strategic planning and continuous improvement to the sales process.
  • Converted new prospects into customers, improving on sales processes and exceeding sales goals in a high pressure outside sales environment.
  • Perform client needs analysis sales process to establish new business client relationships to generate revenue, and increase cross sell ratios.
  • Provide Customer Service, Cashier, Merchandise Display, shipping & receiving, general housekeeping, follow procedure throughout the sales process
  • Negotiated the sales process of the Capital Equipment, Achieve CAS system; Proprietary Navigation System for Smith & Nephew implants.
  • Support marketing programs, inquiries from incoming prospect and client calls as the front line of contact throughout the sales process.
  • Assisted with proper and efficient execution of promotions, marketing (signage and hang tagging), and sales processing.
  • Exceed all customer expectations throughout the sales process and developed a high level of trust and loyalty with each customer.
  • Help train new Short Sales Specialists to solidify the short sales process to meet corporate production and quality assurance metrics.
  • Cultivated and maximized performance of distributor network(s) to assist in the sales process to close new business.
  • Delivered high level opportunities to inside sales representatives and maintained contact with prospects as needed through the sales process.

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28. Annual Sales

average Demand
Here's how Annual Sales is used in Sales Specialist jobs:
  • Established new relationships with key distribution partners resulting in increased annual sales.
  • Participated in strategic planning and provided annual sales forecasts.
  • Challenged to achieve $20M in annual sales to clients in education, real estate, consumer goods, and banking.
  • Achieved an average of $500,000 in annual sales by promoting new products and utilizing sales techniques to increase revenue.
  • Ranked as top sales performer for the past 8 years, achieving the highest annual sales volume within the store.
  • Attended annual Sales and Service Meeting five times to stay current on initiatives, products and services available to customers.
  • Coordinated the annual sales awards ceremony held at the national sales meeting collaborating with leadership, communications and event manager.
  • Ranked #1 out of 8 sales representatives during the 2009 fiscal year exceeding $1M in annual sales.
  • Assist the sales manager in preparing the branch annual sales forecast based on the market indications and potential growth.
  • Design and implement a selling process for a new technology product resulting in 219% of annual sales goals.
  • Achieved & maintained daily weekly monthly and annual sales goals as well as seven other standards including business development.
  • Increased Boston annual sales by 20% and Denver annual sales by 35% through the custom-made sales program.
  • Produced annual sales in excess of $1.5 million dollars for dealerships' brokerage and used boat division.
  • Assisted Sales Officers in formulation of promotional campaigns and consistently achieved annual sales target set by the branch.
  • Coordinated efforts between management and sales team to close projects totaling over $13,000,000 in annual sales contracts.
  • Exceeded annual sales goal by a double-digit percentage; achieved top three status in surpassing YTD number.
  • Exceeded annual sales quota each year - Identified, recruited, developed, mentored and managed application partners
  • Exceeded annual sales quota of $20M, the last year achieving $28M annual revenue attainment.
  • Averaged $160,000 annual sales proficiently demonstrating personalized solutions using TLC2, C2E2, and ICE models.
  • Revived more than 1000 accounts, 50 of which represented $5 million in gross annual sales.

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29. Business Development

average Demand
Here's how Business Development is used in Sales Specialist jobs:
  • Analyzed account performance, identified new business development opportunities, marketed value-added sales offerings, and increased account volume and profitability.
  • Fast-paced sales leadership and business development position with an emphasis on new business expansion, project management and sales training/team leadership.
  • Managed all aspects of business development & sales of wealth management and investment products focusing on profiling, analysis and implementation.
  • Served as the primary contact and face-of-the-branch while pursuing lead generation and business development with assertiveness and a hunter-like mentality.
  • Led Western region for business development and client revitalization programs that transformed position and growth within critical accounts.
  • Designed and structured dynamic Internet Sales department before implementation of dealership's E- Commerce Business Development Center.
  • Worked closely with marketing, sales and technology groups to implement business development strategy into specific initiatives.
  • Collaborated with team members to ensure a positive and motivating internal culture resulting in unprecedented business development.
  • Expanded business development efforts for HMS' information solutions within mid- market pharmaceutical and biotechnology companies.
  • Coordinated business development activities marketing materials, and advertising for US Land Multi-Client Business Unit.
  • Provided sales support both telephone and in-person to 175+ account executives and business development managers.
  • Conducted business analysis and determined appropriate clinician, hospitals, and clinics for business development.
  • Manage business development and strategic planning of cholesterol and pulmonary product promotion in physician offices.
  • Created and implemented a departmental plan involving new business development, retention and customer education.
  • Demonstrated calm, clear-headed leadership through oversight of business development and previously unexplored marketing opportunities.
  • Earned promotion to specialized market based on sales performance and overall business development skills.
  • Key account management role, responsible account through integrated business development and customer servicing.
  • Worked on business development by designing and implementing program changes for usage expansion.
  • Consulted with customers and assisted with selections to advance new business development initiatives.
  • Manage outside marketing and business development for Wells Fargo retail customer financing division.

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30. High Volume

low Demand
Here's how High Volume is used in Sales Specialist jobs:
  • Installed high volume shipping systems in coordination with partner technology consultants and internal software engineers.
  • Achieved budgeted goal contribution, exceeding department productivity standards in a high volume sales environment.
  • Provided telephone and online customer service/support in high volume call center.
  • Execute high volume re-adjustments with extensive phone contact and corresponding write-ups.
  • Developed logistics for high volume customer orders.
  • Processed high volume payments consistently.
  • Prioritize and work at a fast pace with high volumes of files, with a great attention to accuracy and detail.
  • Excelled in product knowledge of all merchandise, sizing, and fit, resulting in customer satisfaction and high volume sales.
  • Book Reservations for hotels, airlines, shows, tours, restaurants and night clubs in a high volume call center.
  • Collaborated with different staff members to create and implement innovative business approaches to increase ROI in high volume offices.
  • Initiated, maintained and closed complex sales campaigns in high volume large hospital systems utilizing a team sell approach.
  • Qualified many State Farm agents for incentive-based travel by generating high volumes of life insurance applications for their agencies.
  • Applied effective principled negotiating skills for a high volume of deed in lieu (DIL) business transactions.
  • Provided customer assistance and sales in a competitive, high volume retail environment, for an international company.
  • Manage high volume phone calls and process sales orders for a global leader in cloud-based customer service.
  • Learn to work within an extremely high volume environment in the highest volume Toyota dealership in PA.
  • Handled a high volume of sales calls while assisting a staff of fourteen with technical support.
  • Processed high volumes of store, online, and custom merchandise orders through a POS system.
  • Provide and Maintain exceptional customer service for a high energy, high volume home improvement store.
  • Mentored sales associates with regard to territory management, leasing options and closing high volume accounts.

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31. Trade Shows

low Demand
Here's how Trade Shows is used in Sales Specialist jobs:
  • Participated in various trade organizations and networking activities, including evening events and trade shows.
  • Attended local and international trade shows to introduce/promote new products into market.
  • Presented and demonstrated equipment/software Worked in national and local professional trade shows.
  • Facilitated marketing activities with presentations, demonstrations and participation in trade shows.
  • Conducted all promotional activities including trade shows, conventions and corporate presentations.
  • Planned and conducted consumer seminars and participated in industry trade shows.
  • Performed specific product demonstrations at customer locations and trade shows.
  • Facilitated participation in various Trade Shows.
  • Prepared and presented high-level overviews showcasing Simplex products and services to partners within Architecture & Engineering firms and at trade shows.
  • Coordinate technical aspects and logistics of trade shows and product demonstrations as a technical expert on Harris RF Communications products.
  • Attend trade shows and conferences both domestic and abroad to build company awareness and develop relationships with key customers.
  • Participate in marketing events such as seminars, trade shows, and telemarketing events for independent and franchise dealers.
  • Interfaced with all participants in the care arena and gave presentations for groups as well as working trade shows.
  • Selected to represent the company in numerous orthopedic trade shows across the country to generate new leads and sales.
  • Supported the SVP of sales with weekly ad campaign updates, sales presentations, trade shows, and meetings.
  • Developed sales leads through market research, developing current accounts, and attending trade shows and industry meetings.
  • Travel frequently and attend cell biology and cell therapy trade shows in an effort to meet potential customers.
  • Coordinated staff attendance at various industry trade shows including NBAA-BACE, LABACE, Operators Conference, and EBACE.
  • Led projects for process improvement, support for logistics of HP Trade Shows in addition to assigned responsibilities.
  • Promoted products at trade shows and association meetings, and positioned the organization to exceed territory sales objectives.

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32. Outbound Calls

low Demand
Here's how Outbound Calls is used in Sales Specialist jobs:
  • Utilized profile analysis tools to identify cross-sell opportunities and made outbound calls to customers in-order to increase product per customer ratio.
  • Completed inbound and outbound calls to take appropriate action based on transaction characteristics of greater complexity.
  • Completed on average 20 daily outbound calls generating product demonstrations.
  • Take inbound calls, and make outbound calls to keep the real estate agents up to date in each short sale.
  • Handled incoming sales and service calls from customers while also placing outbound calls to customers in order to meet sales goals.
  • Warm transfer applicant to Underwriter for interview and qualifying* Place outbound calls to individuals and informing them of any modification.
  • Make proactive outbound calls to brokers and execute marketing campaigns to position Sun Life's Voluntary products in the marketplace.
  • Perform daily follow up by making about 250 outbound calls per day and sending about 30-50 emails per day.
  • Handled high volume of calls, primarily outbound calls to potential patients (warm and cold leads).
  • Counseled homeowners via inbound and outbound calls on the status of their seriously past due mortgage loan debt.
  • Received inbound phone calls and made outbound calls to clients to offer and inform customers about store-specific promotions.
  • Make and receive inbound and outbound calls to service and sales as well as gaining customer s commitment.
  • Make up to 200 outbound calls per day * Meet monthly quotas of up to 25 applications a month
  • Initiated outbound calls and received inbound calls in an effort to quote and bind personal lines insurance products.
  • Performed outbound calls and provide customer service with the objective of selling new or additional products and/or services.
  • Worked a call center environment placing outbound calls and taking inbound calls to/from existing customers & prospects.
  • Handle inbound and outbound calls to small and large businesses that need to advertise on Google.
  • Fielded 40+ inbound/outbound calls and emails per day, resolving issues by providing customized solutions.
  • Answer outbound calls from potential and current customers inquiring information about our product and services.
  • Assisted high value clients via inbound/outbound calls to service accounts utilizing multiple systems and departments.

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33. Sales Activities

low Demand
Here's how Sales Activities is used in Sales Specialist jobs:
  • Secure and retain business through professional, consultative, proactive sales activities directed at decision-makers.
  • Communicate information on product lines related to maintenance or sales activities and promotions.
  • Established sales objectives and oversaw sales activities to fulfill company objectives.
  • Coordinate and execute successful promotional sales activities.
  • Conducted technical and sales activities domestically and abroad (Japan) for Honda and Nissan assembly plants to help improve production.
  • Coordinated all sales activities/initiatives for entire Compaq client product-lines (Desktops, Notebooks, Workstations, Pocket PCs, etc.)
  • Managed daily and weekly sales activities, sales pipelines, proposals, forecasts, and MSA's to achieve budgeted results.
  • Work closely with Event and District Managers to support sales activities including product showings, brand launching ?, and campaigns.
  • Conduct research & case studies for understanding company sales activities to ensure sales compensation are in alignment with the organization strategies.
  • Generate leads, conduct sales activities, build relationships with customers, and coordinate successful completion of projects and orders.
  • Plan and allocate sales activities to the highest potential to drive results for the private sector via field sales.
  • Directed and assisted the general line sales teams in the sales activities to generate placement of Production Printing Systems.
  • Directed, coordinated and reviewed sales activities and service, accounting and record keeping, shipping and receiving operations.
  • Previewed all new seasonal merchandise in New York showroom Hosted special events, fashion shows and privates sales activities.
  • Report milestones, status, and other sales activities via result reports, weekly sales, and monthly/annual analyses.
  • Managed online and telephone sales activities, with a focus on managing and maintaining customer satisfaction with Sony products.
  • Coordinated sales activities with Regional Directors, Managed Care Medical Groups, Territory Managers & Clinical Service Liaisons.
  • Increased brand recognition and sales by leading direct sales activities and executing sales promotions at distributor level.
  • Created a reporting database for all sales activities and presented sales goals and objectives to senior management.
  • Achieved through direct sales activities as well as management of nine distribution partners and over 120 reps.

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34. Current Sales

low Demand
Here's how Current Sales is used in Sales Specialist jobs:
  • Place orders and resolve pricing situations encountered during customer transactions using current sales policies.
  • Maintain knowledge of current sales/promotions, policies regarding payment/exchanges, and security/safety practices.
  • Manage several concurrent sales campaigns, including hardware/software implementations and service deliveries.
  • Design and complete projects related to Quality Assurance by conducting daily analysis of Mountain America's current sales and incentive program.
  • Maintained knowledge of current sales and promotions as well as store policies and procedures to provide exceptional service to customers
  • Remained knowledgeable of current sales and promotions, policies regarding payment and exchanges, and loss prevention practices.
  • Follow the appropriate sales model and remain knowledgeable of current sales ad as well as store promotions.
  • Maintained knowledge of current sales, sales promotions, payment, trade and exchange policies.
  • Greet customers and inform them of current sales and promotions, demonstrate products on customers.
  • Tracked bra sales weekly and reported to category manager on current sales trends.
  • Conducted data analysis to capture current sales performance and areas for sales growth.
  • Maintain knowledge of current sales and promotions in order to achieve sales goals.
  • Maintain Knowledge on the current sales or items we carry in the store.
  • Assist customers with navigating the store and informing them of current sales.
  • Support assigned business units with incremental growth while maintaining current sales levels.
  • Coach and Train new and current sales associates.
  • Maintained knowledge of current sales and promotions.
  • Maintain awareness of current sales promotions.
  • Communicate with clients any current sales, discounts, or promotions .

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35. Prospective Customers

low Demand
Here's how Prospective Customers is used in Sales Specialist jobs:
  • Utilized client and colleague referrals, business directories, and participation in conferences to identify prospective customers and penetrate new markets.
  • Developed wireless data training, marketing materials, sales presentations and special events for prospective customers and Business Account Executives.
  • Provide prospective customers with the appropriate documentation allowing for the collection of credit information and electric usage history.
  • Demonstrated Sales to prospective customers from point of sales presentation to proper paper submission approval for Supervisor.
  • Provide technical advice to customers and prospective customers about environmentally safe handling of non hazardous waste.
  • Build relationships with existing and prospective customers in order to develop and deliver solutions.
  • Maximize sales by regularly connecting with established clients and building relationships with prospective customers.
  • Call on existing and prospective customers to grow business within the established geographic territory.
  • Educated prospective customers on products and services, consistently converting inquiries to applications.
  • Devoted considerable time teaching and educating prospective customers about product functions and features.
  • Researched sources for developing prospective customers and for information to determine their potential
  • Demonstrated and presents different cash management products to existing and prospective customers.
  • Formed quotations for software/hardware products and closed sales with prospective customers.
  • Delivered explanation of service features/ benefits and cost to prospective customers.
  • Promoted/sold/secured orders from existing and prospective customers through a relationship-based approach.
  • Administrated sales presentations to and interact with present and prospective customers.
  • Provide excellent customer service with all established and prospective customers.
  • Identify prospective customers and grow market share in territory assigned.
  • Prepared proposals and quotations for current and prospective customers.
  • Provided recommendations for prospective customers or for accounts cancellations.

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36. New Associates

low Demand
Here's how New Associates is used in Sales Specialist jobs:
  • Trained new associates and maximized sales for departments by enhancing merchandising and operational policies such as loss prevention and delivery.
  • Performed daily opening and closing procedures, maintained store merchandising standards and successfully coached and trained new associates.
  • Handled scheduling for continuing education and assisted in the education of new associates regarding day-to-day operations and protocol.
  • Trained new associates to exceed monthly targets by providing effective sales methods and successful motivational tactics.
  • Provide quality customer assistance while training new associates and implementing new policies.
  • Trained and educated new associates about Oakley products and technology.
  • Interact with customers on a daily basis, mentor new associates, communicate with vendors & create live nursery product display.
  • Help train new associates, interact with vendors providing new information and pass that information along to leadership and associates.
  • Trained new associates, team leadership during segments, and provided product understanding and customer reviews to corporate office.
  • Facilitated training session topics such as Production, Quality and Core Values to multiple Classes of new associates.
  • Assisted and trained new associates in the processes and procedures of the various tasks we confront every day.
  • Acted as a mentor to new associates and led professional development training programs for new and existing employees.
  • Recovered store to brand standards and led by example to teach and lead new associates the closing standards.
  • Train current and new associates on sale techniques and how to approach the idea of selling services.
  • Train and mentoring new associates in the areas of merchandising, cashiering, customer service and sales.
  • Provide training for new associates in sales techniques, products, customer relation's and retention.
  • Trained new Associates on satellite networking, point of sale systems, and fuel station systems.
  • Trained and mentored new associates on point-of-sale registers, greeter etiquette, and credit solicitation.
  • Trained new associates on products, POS computers, department equipment, and company procedures.
  • Coached and trained new associates on products and on the company's sales model.

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37. Technical Support

low Demand
Here's how Technical Support is used in Sales Specialist jobs:
  • Performed in store support roles, including leading workshops, managing reservations for technical support and coordinating inventory delivery.
  • Communicated directly with customer; provided customers with technical support using company's maintenance procedures.
  • Provide installation information and on-site technical support to contractors installing architectural and related products.
  • Provided technical support and gained commitment for products in Nuclear Medicine departments.
  • Provided instrument method development, technical support and maintenance/repair.
  • Provide technical support throughout company for all interconnection opportunities.
  • Answered inbound calls regarding technical support and product availability.
  • Provided basic troubleshooting and technical support.
  • Coordinated technical support to merchants.
  • Assist agents with Equator new user set up, task completion, systems navigation, PC Troubleshooting, and technical support.
  • Provide the sales and technical support to 35 active contractor accounts in Illinois, Wisconsin and the NW Indiana sales area.
  • Assisted customers with billing inquires -Assisted customers with video and High-Speed internet technical support -Assisted with the downgrading of customer's services
  • Assisted in coaching and mentoring 25-30 online bankers providing service, technical support, and financial solutions to potential clients.
  • Worked to provide product sales assistance on 6 different product lines and helped with technical support for each device featured.
  • Provided technical support to customers and handled escalated (tier 2) customer issues to full completion for retention purposes.
  • Provided service and technical support in the International and domestic regions with parts inquiries and booked export and domestic shipments.
  • Provided machine sales support to the region's machine client manager in the form of leads and technical support.
  • Provided technical support for Hewlett Packard, Packard Bell, Chrysler Financial and Road Runner a Time Warner product.
  • Assist customers with product selection, solution design, and provide technical support for videoconferencing and audio-visual product sales.
  • Provided technical support assisted with submitting documents and giving the time frames for the short sale process.

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38. Sales Presentations

low Demand
Here's how Sales Presentations is used in Sales Specialist jobs:
  • Produce high-end studio portraiture; conduct informational interviews, up selling and delivering professional sales presentations with heavy initial client contact.
  • Developed and delivered informative sales presentations based in individual customer needs to maximize market share of the designated product portfolio.
  • Generated and delivered detailed, product specific sales presentations to relevant personnel through education and development of successful relationships.
  • Performed detailed product presentations which required client participation to complete via online meetings and in person sales presentations.
  • Created and conducted sales presentations to multiple decision makers and lead all customer product evaluations and implementations.
  • Deliver persuasive sales presentations, directly influencing physicians prescribing habits and positively influencing perceptions of organization.
  • Organized, executed, and conducted one-on-one sales presentations, group discussions and educational programs.
  • Conducted vertical market sales presentations to government agencies, quasi- agencies and government contractors.
  • Deliver targeted and customized sales presentations consisting of complex clinical data and business information.
  • Maintain current approved protocol and promotional materials to be included in sales presentations.
  • Delivered quarterly sales presentations to announce new products including competitive and market positioning.
  • Delivered technical sales presentations and equipment demonstrations to customers and end users.
  • Demonstrate expertise in product branding and messaging and providing compelling sales presentations.
  • Prepare and present technical sales presentations to senior executive leadership.
  • Devised consistent customer sales presentations for all Distributor Sales People.
  • Develop and deliver informative sales presentations based on customer needs.
  • Delivered sales presentations to Hospital and Oncology Physicians.
  • Conduct both inside/outside sales presentations and promotional events.
  • Developed technical configurations and advanced sales presentations.
  • Develop and present online advertising sales presentations.

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39. Customer Loyalty

low Demand
Here's how Customer Loyalty is used in Sales Specialist jobs:
  • Cultivated extraordinary customer loyalty by providing shoppers with on-the-spot waivers and discounts, as per company policies.
  • Planned coordinated and conducted special events resulting in consistently measurable sales increases and customer loyalty.
  • Resolved customer issues promptly and accurately in a manner that fostered customer loyalty.
  • Demonstrated skills in building relationship and customer loyalty in a competitive market.
  • Utilized negative customer experiences as opportunities for improvement in customer loyalty.
  • Create customer loyalty by efficiently resolving customer concerns and answering questions.
  • Established customer loyalty by showing great customer service and professional demeanor.
  • Provided exceptional customer service with communication skills to ensure customer loyalty.
  • Increased rate of customer retention by executing customer loyalty programs.
  • Deliver exceptional account service to strengthen customer loyalty.
  • Develop excellent customer loyalty thought high quality service.
  • Conducted phone and written after sale follow-up along with comprehensive customer service to establish and maintain high levels of customer loyalty.
  • Developed personal relationships with clients to ensure customer loyalty and retention, securing the highest level of customer service and satisfaction.
  • Hosted a number of accounts in HP's Executive Briefing Center in Houston to enhance customer loyalty and drive revenue.
  • Simplify the decision making process for customers by translating technical terms of the product to benefit and solidifying customer loyalty.
  • Support various stores across Long Island and New York City to help grow sales and customer loyalty to the brand.
  • Build internal and external relationships to drive revenue and customer loyalty through superior customer service and brand integrity.
  • Focus on developing relationships with homeowners, contractors and area businesses to increase sales and maintain customer loyalty.
  • Led turnaround of troubled account and closed $500K incremental sale, resulting in renewed customer loyalty.
  • Perform the role of Customer expert, which was to provide customer service that ensures customer loyalty.

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40. Repeat Business

low Demand
Here's how Repeat Business is used in Sales Specialist jobs:
  • Ensured customer satisfaction and obtained repeat business by proactively identifying Customer's requirements and creating customized solutions to customers' needs.
  • Developed a personal clientele with repeat business by consistently following up with customers to ensure satisfaction with their purchases.
  • Developed rapport with clients and generated repeat business through exceptional customer service techniques and an engaging in-store experience.
  • Develop and maintain positive relationship with customers to ensure quality customer service and repeat business.
  • Provided exceptional customer service by building trustworthy relationships with customers resulting in repeat business.
  • Maintained an owner follow-up system that encouraged repeat business and referrals.
  • Establish long-term relationships with customers to increase likelihood of repeat business.
  • Maintained client files electronically to ensure relationships and repeat business.
  • Increase revenue and repeat business by implementing Innovative merchandising displays.
  • Developed lasting relationships with customers resulting in repeat business.
  • Maintained merchandise inventory guaranteeing success in generating repeat business.
  • Developed strong customer relations and gained repeat business.
  • Helped my team lead in top service plan, feature and accessory sales while maintaining outstanding customer service and repeat business.
  • Responded to all customer needs and preferences including merchandise recommendations, questions, and requests to ensure likelihood of repeat business.
  • Utilize product knowledge, selling skills, and client file to build repeat business and create a lasting positive impression.
  • Contributed to team success by exceeding team sales goals * Built relationships with customers to increase likelihood of repeat business.
  • Utilized suggestive selling techniques and relationship-building skills to produce add-on sales, enhance revenue contributions, and drive repeat business.
  • Provided a level of customer service that produced successful sales, built customer trust, and repeat business.
  • Coordinated with vendors, installers, and customers daily to ensure high levels of service and repeat business.
  • Generated new & repeat business by successfully handled customer needs & concerns in a positive and timely manner.

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41. Customer Accounts

low Demand
Here's how Customer Accounts is used in Sales Specialist jobs:
  • Managed elaborate customer accounts and transactions; interfaced with various business partners to resolve customer service issues.
  • Updated/notated customer accounts with predicate information in reference to loan application procedure.
  • Fielded customer service questions while accessing customer accounts, presenting additional products.
  • Establish productive, professional relationships with key personnel in assigned customer accounts.
  • Organized customer accounts to meet company protocols and better meet compliance regulations.
  • Provided business partnering and management of high-risk high profile customer accounts.
  • Managed customer accounts in construction industry on flooring installation.
  • Maintain customer accounts and meet minimum account requirements.
  • Conceived, directed and administered customer accounts.
  • Review and provide explanations regarding customer accounts.
  • Analyzed customer accounts to reconcile billing discrepancies.
  • Managed consumer and small business customer accounts.
  • Increased customer accounts on all microscope instrumentation
  • Maintained and expanded customer accounts.
  • Monitored the firm's trading, suspense and error accounts and setting up new institutional customer accounts in the clearing system
  • Increased revenues from current and new customer accounts, increasing sales to 70% growth over FY2010 to FY2012.
  • Analyzed customer accounts to determine offers that benefited the customer and the company while creating a positive customer experience.
  • Applied excellent communication and people skills to manage customer accounts, build relationships and grow account base within territory.
  • Sourced for potential customers and carriers for freight transportation, Service customer accounts, telemarketing and met goals.
  • Maintained and verified complete customer accounts and records at the end of each work day assuring accurate reports.

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42. Neurologists

low Demand
Here's how Neurologists is used in Sales Specialist jobs:
  • Manage a territory of over 500 target physicians including Neurologists, Psychologists, and Geriatric Internal Medicine Physicians.
  • Cultivated relationships with Neurologists, Movement Disorder Specialists, and Nuclear Medicine physicians.
  • Targeted physicians include neurologists, internal medicine, geriatrics and geriatric psychiatry.
  • Targeted physicians include Psychiatrists, Neurologists, Pediatricians
  • Accelerate territory sales revenue through call points with Pain Specialists, Orthopedic Surgeons, Psychiatrists, Neurologists, and Family Practice.
  • Marketed a highly technical drug for cancer pain to specialists including anesthesiologist, neurologists, oncologists, and primary care physicians.
  • Cultivate client relationships consisting mainly of Neurologists; create and execute business strategies based on client needs.
  • Establish and maintain professional relationships with Neurologists, Psychiatrists, Pain Specialist and Primary Care Physicians.
  • Ranked number one overall rep in Nation out of 254 for Parkinson product promoted to Neurologists.
  • Called on Neurologists, Pain Management Physicians, Psychiatrists, Urgent Care and Primary Care Physicians.
  • Selected by District Manager to call on psychiatrists and neurologists in conjunction with CNS representatives.
  • Call points included: Neurologists, Radiologists, and Hematological and Medical Oncologists.
  • Call points include: Psychiatrists, Neurologists, Pain Specialists, Internal Medicine.
  • Called on Neurologists and Psychiatrists in the Cleveland metro area.
  • Interacted with Psychiatrists, Endocrinologists, Neurologists, Primary Care.
  • Represented pharmaceutical products to Anesthesiologists, Oncologist, Orthopedic Surgeons, Rheumatologists, Neurologists, Internal Medicine and Pain Management Physicians.
  • Target markets included neurologists, neurosurgeons, epileptologists, and hospitals.
  • Promoted Felbatol, anti-epilepsy drug, to Neurologists.
  • Promote Lunesta to Psychiatrists and Neurologists.
  • Launched Lunesta (treats insomnia) into CNS market (Psychiatrists, Neurologists, Sleep Specialists).

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43. Customers Needs

low Demand
Here's how Customers Needs is used in Sales Specialist jobs:
  • Build client relationships and responsible for identifying customers needs, making product recommendations, advising on promotional opportunities and demonstrating products.
  • Prepared and effectively present sales proposals to provide solutions for customers needs.
  • Identified customers needs and exceeded their expectations.
  • Personalized outfits based of customers needs.
  • Used open and close ended questions to find out the customers needs and wants so they can make the correct purchase.
  • Listen to customers needs in order to find them the right furniture to beautify their space while meeting those needs.
  • Perform legendary customer service with clients by satisfying customers needs and wants - going above and beyond for the customer.
  • Assessed customers needs and engaged correct Hewlett-Packard representative by division (storage, networking, hardware, software).
  • Attended to customers needs, in the fitting room, sales floor, cash register, and stock room.
  • Asked appropriate questions to uncover customers needs and interests in order to them with the best product solution.
  • Complete sale by focusing on customers needs/wants and offering a solution to any question that might arise.
  • Educated on all products and customized a plan and device that met my customers needs.
  • Recommend, select and help locate or obtain merchandise based on customers needs and desires.
  • Emphasized product features based on analyses of customers needs and on technical knowledge of product.
  • Present project specific products within each sector that meet customers needs and budget requirements.
  • Identified what flooring would fit the customers needs for their home or business.
  • Utilize cash registers to employ sales and returns which adhere to customers needs.
  • Acquired appliance product knowledge and best buy practices to meeting the customers needs.
  • Arranged appointments for sales by identifying customers needs and entering primary data.
  • Build a customized collection of products and services for each customers needs.

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44. Customer Questions

low Demand
Here's how Customer Questions is used in Sales Specialist jobs:
  • Research customer questions regarding electronic funds transfers and escalate disputes when appropriate.
  • Delivered extraordinary customer care by responding to customer questions and concerns.
  • Processed payments and answered customer questions regarding delinquent accounts.
  • Responded to customer questions and issues concerning their service experience
  • Demonstrated woodwind instruments and answered customer questions.
  • Answered customer questions regarding computers and tablets.
  • Responded to customer questions -Completed manager training program
  • Handle customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues.
  • Receive incoming calls, answer customer questions, look up products for customers, transfer calls and suggests products to customers.
  • Demonstrated strong product knowledge by answering customer questions as well as selling products and services while performing data entry.
  • Maintained knowledge of current sales and promotions Responded to customer questions and requests in a prompt and efficient manner.
  • Answered customer questions, used up-selling techniques and sold company club memberships and helped to solve customer problems.
  • Respond to customer questions/request regarding account, billing, service, new account, and general information.
  • Answer customer questions, pick orders, pack down aisles, sell leads, drive appliance sales.
  • Deliver high quality customer experience by answering customer questions in a quick, friendly and professional way.
  • Handled customer questions, problems, and developed solutions also as a team with fellow staff.
  • Served as liaison between customers and appropriate company departments to resolve customer questions and problems.
  • Advised customers on utilization and care of merchandise, also answered customer questions and concerns.
  • Demonstrate the ability to provide the correct answers to customer questions about our products.
  • Assisted in customer questions and complaints in person and via telephone.

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45. Depot

low Demand
Here's how Depot is used in Sales Specialist jobs:
  • Revolutionized profitability margins, exploiting service agreements for Office Depot.
  • Represented Home Depot with enthusiasm and excellent customer service.
  • Generate residential leads through Home Depot and referrals to sell Rain Soft water treatment systems for in home single close sales.
  • Sell the entire plumbing project to guests at Home Depot Assist in pack down of merchandise Maintain display integrity Give P.K.
  • Prepared product and installations quotes for customers based on their measurements/blueprints or Home Depot Contracted measurements in person and by phone.
  • Serve Home Depot, Expo Design Center as a Sales Specialist in their 10 million dollar volume Bath and Plumbing business.
  • Recognized as Associate of Excellence and Living the Companies Values awards in Jan.2008, Dec.2007, Nov.2007, Dec.2006 Home depot.
  • Worked on the company district team of specially selected associates to remodel and set up new Office Depot M2 store.
  • Followed up with vendors and installers, overseer installs for The Home Depot until they are complete to customer satisfaction.
  • Set up appointments for customer's home to be measured so Home Depot can provide accurate quotes for flooring installations.
  • Provide an excellent shopping experience for the customer to ensure that they come back and shop at the Home Depot.
  • Evaluate customer's needs through probing questions, product research, and professional drawings provided by Home Depot Services.
  • Team up with Paint Vendors and Home Depot Pars to Manage Pro Accounts to Achieve Assigned Product Sales Quota.
  • Calculated & adjusted high dollar bids to ensure a successful sale on the part of the Home Depot Associate.
  • Check stock and make sure shelves are neat and presentable for 3 (three) Home Depot locations.
  • Re-employed by Home Depot to implement the new pilot paint program for contractors at the Lake Park store.
  • Promote Home Depot credit to customers and follow up on open quotes to complete the sale.
  • Ensured that merchandise displays were built and designed according to Home Depots Corporate standards and expectations.
  • Received a $500.00 cash award from Home Depot for my excellence in customer care.
  • Received the Platinum Homer Award and the 2013 & 2014 The Home Depot All-Star award.

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46. Cold Calls

low Demand
Here's how Cold Calls is used in Sales Specialist jobs:
  • Maintained ongoing relationships with established customers, and performed cold calls to engage new customers in assigned territory.
  • Prospected, completed cold calls, set appointments with prospects and met with clients to present proposals and close sales.
  • Lead Sales Specialist in North America qualifying leads in generating $4Million sales by assisting account managers through cold calls.
  • Solicited potential clients at all 115 government agencies through cold calls and emails, resulting in one new client.
  • Educate Branch Managers on Negative Pressure Wound Therapy and assist them with in services and cold calls.
  • Generated new client base growth through phone inquiries and an average of 30 cold calls per day.
  • Search and attraction of clients (including cold calls), negotiations and presentations, customer support.
  • Completed 30 cold calls a day to potential clients Generated over 80,000 in gross profit for company
  • Exceeded monthly sales goals by 140% selling home and auto insurance via telephone cold calls.
  • Performed prospecting through networking, cold calls, door knocks, social media, and referrals.
  • Developed an organized spreadsheet to track cold calls, follow up calls, and presentation requests.
  • Performed outbound cold calls targeting clients who were turning 65 within the next 6 months.
  • Completed a minimum of 20 cold calls an hour to All State Agencies and Companies.
  • Generated new business through cold calls, referrals, and leads created by advertising.
  • Implemented structured prospecting approach, making 30 telephone cold calls to C-level executives daily.
  • Increased sales to these markets utilizing well-honed client relationship methods and effective cold calls.
  • Conducted 50+ outbound cold calls daily to new and existing clients to generate loans.
  • Market and sell senior living retirement condos with cold calls, and database follow-ups.
  • Acquired appointments via cold calls, e-mail marketing, Facebook, direct mail.
  • Prepared weekly sales reports for management and conducted monthly inventory and cold calls.

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47. Security Practices

low Demand
Here's how Security Practices is used in Sales Specialist jobs:
  • Maintained current policies and security practices regarding all borrower information.
  • Maintain knowledge of current sales and promotions, policies and procedures, and security practices.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

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48. Powerpoint

low Demand
Here's how Powerpoint is used in Sales Specialist jobs:
  • Presented PowerPoint presentations on how to be more effective with providing excellent customer service to customers
  • Conducted PowerPoint presentations to the sales force for increased productivity.
  • Prepared PowerPoint presentations for Account Executives.
  • Conducted PowerPoint presentations for potential members.
  • Introduced use of Excel, PowerPoint, and Word to mail merge for the team and decrease time spent emailing customers.
  • Created PowerPoint Presentations, Excel Spreadsheets, Letters, Tables, Reports, Expense Reports, Mail Merges, and Invoices.
  • Develop and create sales support materials such as PowerPoint presentations, discussion documents, proposals and RFP documents.
  • Developed innovative PowerPoint presentation used by Suntan Supply to advertise and market all of our products and services.
  • Started a quarterly training program for application processing procedure techniques using Microsoft Office, PowerPoint, etc.
  • Present via email in PowerPoint presentation in rendering images and a complete breakdown of budget.
  • Use Microsoft PowerPoint to provide Registered Nurses and Surgeons with equipment info-graphics and research data.
  • Utilized the Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint.
  • Assist Account Executives in the preparation of presentations using PowerPoint software.
  • Co-developed all workshops, seminars, and PowerPoint slides.
  • Create documents using Microsoft Word, Excel and PowerPoint.
  • Skilled in Office Suite (Word, Excel, PowerPoint, Outlook)
  • Generate telephone and in-person Microsoft Powerpoint presentations to IT Departments.
  • Coordinated and hosted PowerPoint webinar presentations.
  • Create and submit PowerPoint slides to be put on the digital billboards for the entire customer service tower.
  • Streamline work by maximizing software applications (Outlook, Word, Excel, Powerpoint).

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49. Customer Orders

low Demand
Here's how Customer Orders is used in Sales Specialist jobs:
  • Accepted individual customer orders and special orders for delivery, completing all required paperwork accurately and completely.
  • Represented organization through catalog shows, managed customer orders and records, advertised specials and shared business opportunity
  • Provide vendor with required paperwork necessary to begin production of customer orders.
  • Safeguarded timely and accurate transmission of customer orders, financing arrangements.
  • Placed and filled customer orders including copying and customized printing.
  • Researched and solved any problems involving customer orders.
  • Processed customer orders, communicated with vendors, and maintained inventory levels to increase sales within the department and the store.
  • Developed and implemented a sales matrix to improve tracking efforts for sales specialists with all customer orders and sales expectations.
  • Support: In charge of reaching out to patient referrals and answering questions and resolving concerns resulting in customer orders.
  • Utilize a Forklift, Electric Forklift, or Electric Pallet Jack to fulfill customer orders for product in inventory.
  • Worked as employee on the counter handling customer orders and issues that were brought in directly to the branch.
  • Worked closely with warehouse manager to assist in the accurate picking, staging, and delivery of customer orders
  • Manage customer orders and work with suppliers to introduce new product lines and discontinue old product lines.
  • Licensed and completed safety training for use of multiple types forklifts used for pulling customer orders.
  • Track customer orders and maintain communication between the store and vendors to achieve timely deliveries.
  • Used computer to place and review customer orders while assisting customers on the phone.
  • Resourced, negotiated and procured material from mills needed for customer orders and inventory.
  • Process customer orders and ensure timely follow ups, along with calling vendors.
  • Build part numbers in AS400 database for customer orders from vendor items.
  • Received and wrote customer orders for walk-in coolers, freezers and refrigeration.

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20 Most Common Skill for a Sales Specialist

Customer Service26.5%
Product Knowledge22%
Sales Goals11.9%
New Merchandise9.2%
Sales Floor4%
New Accounts3.1%
Credit Card Transactions2.7%
Market Share2.4%

Typical Skill-Sets Required For A Sales Specialist

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
22%
22%
2
2
Product Knowledge
Product Knowledge
18.3%
18.3%
3
3
Sales Goals
Sales Goals
9.9%
9.9%
4
4
New Merchandise
New Merchandise
7.6%
7.6%
5
5
Sales Floor
Sales Floor
3.3%
3.3%
6
6
New Accounts
New Accounts
2.6%
2.6%
7
7
Credit Card Transactions
Credit Card Transactions
2.2%
2.2%
8
8
Market Share
Market Share
2%
2%
9
9
Customer Relations
Customer Relations
1.9%
1.9%
10
10
Special Orders
Special Orders
1.6%
1.6%
11
11
Phone Calls
Phone Calls
1.6%
1.6%
12
12
New Product Development
New Product Development
1.3%
1.3%
13
13
Internal Medicine
Internal Medicine
1.3%
1.3%
14
14
Customer Base
Customer Base
1.3%
1.3%
15
15
Client Relationships
Client Relationships
1.2%
1.2%
16
16
Sales Representatives
Sales Representatives
1.2%
1.2%
17
17
New Clients
New Clients
1%
1%
18
18
POS
POS
0.9%
0.9%
19
19
Inventory Control
Inventory Control
0.8%
0.8%
20
20
Apple
Apple
0.8%
0.8%
21
21
Revenue Growth
Revenue Growth
0.8%
0.8%
22
22
Product Information
Product Information
0.8%
0.8%
23
23
Customer Complaints
Customer Complaints
0.7%
0.7%
24
24
Potential Customers
Potential Customers
0.7%
0.7%
25
25
CRM
CRM
0.7%
0.7%
26
26
Data Entry
Data Entry
0.7%
0.7%
27
27
Sales Process
Sales Process
0.7%
0.7%
28
28
Annual Sales
Annual Sales
0.7%
0.7%
29
29
Business Development
Business Development
0.7%
0.7%
30
30
High Volume
High Volume
0.7%
0.7%
31
31
Trade Shows
Trade Shows
0.7%
0.7%
32
32
Outbound Calls
Outbound Calls
0.6%
0.6%
33
33
Sales Activities
Sales Activities
0.6%
0.6%
34
34
Current Sales
Current Sales
0.6%
0.6%
35
35
Prospective Customers
Prospective Customers
0.6%
0.6%
36
36
New Associates
New Associates
0.6%
0.6%
37
37
Technical Support
Technical Support
0.6%
0.6%
38
38
Sales Presentations
Sales Presentations
0.6%
0.6%
39
39
Customer Loyalty
Customer Loyalty
0.6%
0.6%
40
40
Repeat Business
Repeat Business
0.5%
0.5%
41
41
Customer Accounts
Customer Accounts
0.5%
0.5%
42
42
Neurologists
Neurologists
0.5%
0.5%
43
43
Customers Needs
Customers Needs
0.5%
0.5%
44
44
Customer Questions
Customer Questions
0.5%
0.5%
45
45
Depot
Depot
0.4%
0.4%
46
46
Cold Calls
Cold Calls
0.4%
0.4%
47
47
Security Practices
Security Practices
0.4%
0.4%
48
48
Powerpoint
Powerpoint
0.4%
0.4%
49
49
Customer Orders
Customer Orders
0.4%
0.4%

119,326 Sales Specialist Jobs

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