A sales supervisor serves to ensure that the customer's demands and relevant sales targets are met. This position entails dealing with customers and their sales team, and it involves a fragile balance that, in the hands of the right person, makes all parties pleased about their experiences with each other.
The sales supervisor's responsibilities include being able to hire, motivate, train, and develop an effective sales team that operates well in meeting their company's and individual sales goals. The sales manager also deals with customer issues that arise for their sales team before or during customer interaction; this often involves guiding team members and speaking with the customer directly.
Strong communication, negotiation, and conflict-resolution goals are required, as ensuring that customers are satisfied even in the face of problems is paramount. This position generally exists in a sales environment, which can vary from an internal sales floor to trips to client locations to make presentations.
It is recommended that as a sales supervisor, you should have an associate's or bachelor's degree in marketing or a related field. A strong background in a corresponding position is generally required for this position, and most jobs involve pay based on experience and performance. In an entry-level position, you will make around $14.80 per hour.
There is more than meets the eye when it comes to being a sales supervisor. For example, did you know that they make an average of $23.96 an hour? That's $49,847 a year!
Between 2018 and 2028, the career is expected to grow -2% and produce -105,200 job opportunities across the U.S.
There are certain skills that many sales supervisors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed interpersonal skills, math skills and selling skills.
When it comes to the most important skills required to be a sales supervisor, we found that a lot of resumes listed 19.7% of sales supervisors included sales goals, while 13.8% of resumes included company policies, and 9.5% of resumes included communication. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the sales supervisor job title. But what industry to start with? Most sales supervisors actually find jobs in the retail and manufacturing industries.
If you're interested in becoming a sales supervisor, one of the first things to consider is how much education you need. We've determined that 47.0% of sales supervisors have a bachelor's degree. In terms of higher education levels, we found that 3.6% of sales supervisors have master's degrees. Even though most sales supervisors have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a sales supervisor. When we researched the most common majors for a sales supervisor, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on sales supervisor resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become a sales supervisor. In fact, many sales supervisor jobs require experience in a role such as sales associate. Meanwhile, many sales supervisors also have previous career experience in roles such as sales representative or assistant manager.