A sales supervisor is a professional who is responsible for the daily activities of sales representatives in promoting and selling a product by phone or email. He/She needs to track the weekly and monthly performances of his/her sales representatives. The minimum requirement of being a sales supervisor is a high school diploma. However, he/she is required to have two years of working experience. One of the skills required of a sales supervisor is to have the ability to multitask and time management.

Sales Supervisor Responsibilities

Here are examples of responsibilities from real sales supervisor resumes representing typical tasks they are likely to perform in their roles.

  • Create and lead staff development sessions on solution selling techniques/running effective promotions/POS execution/trade math.
  • Train new employees and insurance agents about Medicare and AlohaCare's procedures in promoting its senior plans.
  • Assist in visual merchandise, floor moves, inventory, stock, mark downs, POS transactions, online orders and delivery
  • Increase availability and visibility of brands on POS of assign territory.
  • Approve and reject billing documentation base on Medicare or payer qualifications.
  • Certify excellent overall cleanliness of the store to provide customers with exceptional visual presentations and easy-to-navigate store layouts.
  • Maintain detailed accountability of valuable jewelry, handle new merchandise, and maintain employee focus on departmental organization and cleanliness.
  • Optimize sales leadership and operational excellence.
  • Work directly with the jewelry buyer to support department cross-selling initiatives and product training between fine jewelry and designer jewelry.
  • Develop many entry level associates to leadership positions
  • Specialize in Millwork with additional experience in paint, flooring and home decor.
  • Describe product to customers and accurately explain details about DirecTV services.

Sales Supervisor Skills and Personality Traits

We calculated that 18% of Sales Supervisors are proficient in Ladders, Sales Floor, and Inventory Control. They’re also known for soft skills such as Interpersonal skills, Math skills, and Persistence.

We break down the percentage of Sales Supervisors that have these skills listed on their resume here:

  • Ladders, 18%

    Bend and stoop to grasp objects and climb ladders.

  • Sales Floor, 10%

    Utilized time management and organization skills to replenish sales floor while still providing quality customer service.

  • Inventory Control, 7%

    Tire Technician Tire Department Supervisor Customer Assistance Installed Tires onto Vehicles Inspected Proper Installation of Tires Translation Services Inventory Control

  • Sales Training, 7%

    Developed and implemented motivational techniques, sales training and coaching mechanisms to improve performance and ensure quality customer encounters.

  • Loss Prevention, 4%

    Supervised cashiers to ensure store protocols were followed, specifically customer service and loss prevention guidelines and training.

  • Drive Sales, 4%

    Managed the operational execution of corporate directives to ensure a positive customer experience and to drive sales.

Some of the skills we found on sales supervisor resumes included "ladders," "sales floor," and "inventory control." We have detailed the most important sales supervisor responsibilities below.

  • Interpersonal skills can be considered to be the most important personality trait for a sales supervisor to have. According to a sales supervisor resume, "a friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people." Sales supervisors are able to use interpersonal skills in the following example we gathered from a resume: "provide excellent customer service in a fast-paced retail atmosphere using in-depth product knowledge and interpersonal communication skills. "
  • While it may not be the most important skill, we found that many sales supervisor duties rely on math skills. This example from a sales supervisor explains why: "retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers." This resume example is just one of many ways sales supervisors are able to utilize math skills: "track employee sales performance through reports and statistics. "
  • Persistence is also an important skill for sales supervisors to have. This example of how sales supervisors use this skill comes from a sales supervisor resume, "a large number of attempted sales may not be successful, so sales workers should not be discouraged easily" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "combined patience, determination and persistence to achieve highest total sales volume in the department for 1992. "
  • In order for certain sales supervisor responsibilities to be completed, the job requires the skill "selling skills." According to a sales supervisor resume, "retail sales workers must be persuasive when interacting with customers" As an example, this snippet was taken directly from a resume about how this skill applies: "maintained a professional appearance and exuded leadership by accepting instruction and coaching colleagues on useful sales techniques. "
  • As part of the sales supervisor description, you might find that one of the skills that might be helpful to the job is "customer-service skills." A sales supervisor resume included this snippet: "retail sales workers must be responsive to the wants and needs of customers" This skill could be useful in this scenario: "demonstrated communication skills and sales techniques for customers interested in merchandise/store products. "
  • See the full list of sales supervisor skills.

    Choose From 10+ Customizable Sales Supervisor Resume templates

    Build a professional Sales Supervisor resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Sales Supervisor resume.

    Sales Supervisor Resume
    Sales Supervisor Resume
    Sales Supervisor Resume
    Sales Supervisor Resume
    Sales Supervisor Resume
    Sales Supervisor Resume
    Sales Supervisor Resume
    Sales Supervisor Resume
    Sales Supervisor Resume
    Sales Supervisor Resume
    Sales Supervisor Resume
    Sales Supervisor Resume
    Sales Supervisor Resume
    Sales Supervisor Resume
    Sales Supervisor Resume
    Sales Supervisor Resume

    resume document icon

    Don't Have A Professional Resume?

    What Senior Sales Associates Do

    A senior sales associate is responsible for overseeing the operations in a retail establishment's sales floor. They reach out to customers and respond to inquiries, help them obtain the product they are looking for, or recommend other goods should it be necessary. As a senior sales associate, they are in charge of mentoring less experienced colleagues and shaping them into more competent workforce members. They must also implement sales policies and regulations, devise strategies to reach sales targets, find new opportunities to strengthen client base, produce reports, and maintain inventory.

    In this section, we compare the average sales supervisor annual salary with that of a senior sales associate. Typically, senior sales associates earn a $13,046 higher salary than sales supervisors earn annually.

    While their salaries may differ, one common ground between sales supervisors and senior sales associates are a few of the skills required in each craft. In both careers, employees bring forth skills like sales floor, inventory control, and sales training.

    These skill sets are where the common ground ends though. A sales supervisor responsibility is more likely to require skills like "ladders," "drive sales," "basic math," and "sales plan." Whereas a senior sales associate requires skills like "phone calls," "persuasion," "retail sales," and "store merchandise." Just by understanding these different skills you can see how different these careers are.

    Senior sales associates really shine in the pharmaceutical industry with an average salary of $58,801. Whereas sales supervisors tend to make the most money in the manufacturing industry with an average salary of $42,826.

    On average, senior sales associates reach similar levels of education than sales supervisors. Senior sales associates are 0.3% less likely to earn a Master's Degree and 0.2% more likely to graduate with a Doctoral Degree.

    What Are The Duties Of a Lead Sales Representative?

    A lead sales representative is responsible for selling goods and services to existing and potential customers through electronic communications and area visits. Lead sales representatives should be highly-knowledgeable of the products that the company offers to discuss and demonstrate the features to the client accurately. They take orders, process orders, and ensure the correct distribution details according to the customers' specifications. A lead sales representative also monitors the team's sales performance and strategize opportunities to maximize selling techniques and increase profitability.

    Now we're going to look at the lead sales representative profession. On average, lead sales representatives earn a $13,219 higher salary than sales supervisors a year.

    A similarity between the two careers of sales supervisors and lead sales representatives are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "sales floor," "inventory control," and "loss prevention. "

    While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that sales supervisor responsibilities requires skills like "ladders," "sales training," "drive sales," and "basic math." But a lead sales representative might use skills, such as, "medicare," "outbound calls," "customer accounts," and "inbound calls."

    When it comes to the differences in education between the two professions, lead sales representatives tend to reach similar levels of education than sales supervisors. In fact, they're 0.8% less likely to graduate with a Master's Degree and 0.2% less likely to earn a Doctoral Degree.

    How a Senior Sales Manager Compares

    Senior sales managers take the lead in handling sales operations in the organization. They supervise the activities performed by the junior sales management team. It is their responsibility to maximize the potential of the sales team, establish sales plans, and justify these plans to superior management. They aim to expand the customer base of the company and its strong presence in the market. The skills these managers should have include leadership, organization, communication, and the ability to recruit talented sales agents.

    Let's now take a look at the senior sales manager profession. On average, these workers make higher salaries than sales supervisors with a $99,802 difference per year.

    By looking over several sales supervisors and senior sales managers resumes, we found that both roles utilize similar skills, such as "inventory control," "sales training," and "product knowledge." But beyond that the careers look very different.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from sales supervisors resumes, they are more likely to have skills like "ladders," "sales floor," "loss prevention," and "drive sales." But a senior sales manager might have skills like "crm," "business development," "digital transformation," and "work ethic."

    Senior sales managers make a very good living in the professional industry with an average annual salary of $144,410. Whereas sales supervisors are paid the highest salary in the manufacturing industry with the average being $42,826.

    When it comes to education, senior sales managers tend to earn higher education levels than sales supervisors. In fact, they're 5.3% more likely to earn a Master's Degree, and 0.2% more likely to graduate with a Doctoral Degree.

    Description Of a Sales Lead Manager

    Sales lead managers tend to earn a higher pay than sales supervisors by about $12,424 per year.

    While both sales supervisors and sales lead managers complete day-to-day tasks using similar skills like sales floor, inventory control, and sales training, the two careers also vary in other skills.

    Even though a few skill sets overlap, there are some differences that are important to note. For one, a sales supervisor might have more use for skills like "ladders," "basic math," "customer satisfaction," and "math." Meanwhile, some sales lead managers might include skills like "merchandise flow," "payroll," "credit card," and "visual standards" on their resume.

    In general, sales lead managers reach similar levels of education when compared to sales supervisors resumes. Sales lead managers are 0.3% less likely to earn their Master's Degree and 0.0% less likely to graduate with a Doctoral Degree.