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Become A Sales Support Associate

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Working As A Sales Support Associate

  • Selling or Influencing Others
  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • $39,011

    Average Salary

What Does A Sales Support Associate Do At Metlife

* Coordinate and maintain existing and potential prospect database, including detailed call notes, investor type, commitments, interest in competing strategies, etc. by leveraging salesforce.com functionality.
* Assist with coordination of meetings, calls and other sales activities including logistics, presentation materials, agenda, briefing notes, research and follow ups.
* Coordinate activities of sales, PM’s, research, Senior Leadership Team, Marketing, and Legal with the desired, consistent messages in presentations, public speaking, press releases, and written articles.
* Actively maintain research on third party asset management, including recent news, emerging trends, major capital markets activities, and any potential regulatory changes.
* Maintain and share knowledge of competitive products, trends and their impact on MetLife’s strategies.
* Work with Client Service Group to create professional quality marketing materials used for potential and existing investors, committees, and consultants.
* Work in conjunction with the Client Service Group to facilitate the completion of request for proposal (RFP) and due diligence questions (DDQ

What Does A Sales Support Associate Do At Parksite Inc.

* 1. Servicing existing and potential customers through inbound call management, order processing and add-on sales 2.
* Using active listening and sales techniques to identify customer product needs and provide solutions 3.
* Resolving customer problems, investigating issues, and utilizing supervisor for resolution when needed 4.
* Working in tandem with Inside and Outside Sales Reps to provide best possible account coverage 5.
* Achieving product and territory knowledge essential to building customer relationships 6.
* Negotiate terms of sale, price and quantity with customers 7.
* Actively recording data and activities with customers and prospects in Salesforce.com contact management software 8

What Does A Sales Support Associate Do At JLG Industries

* Achieve a complete understanding of the Special Pricing options functionality of the product configurator, which includes pricing, text, features, rules, BOM, symbols, and product date structure
* Create new Special Pricing options in a timely manner, which includes pricing and text that are well defined and accurate
* Support of Special Pricing options that require visual presentation
* Assist other team members with product definition and pricing as needed
* Support internal and external sales representatives with issues that pertain to a specific bid/order
* Communicate and coordinate with the product manager all items, which would be considered product improvements, enhancements, and obsolescence
* Carry out special assignments and projects that fall within the scope of this description
* Maintain open communication with the sales organizations, sales department, product manager, and Order Management reporting on all developments and concerns

What Does A Sales Support Associate Do At Cigna

* The Sales Office Assistant will support the regional team for Group insurance.
* He/she will be responsible for supporting sales reps in the local Chicago office by partnering with underwriting to obtain rate quotes and then entering rate quotes in to the system and will work within the client groups to resolve first line service issues.
* Support the local sales team in developing communication and enrollment materials for new and existing clients.
* In addition, if licensed in health and life insurance, may be required to help support the local market in handling benefit fairs and enrollment meetings.
* This role requires an attention to detail and the ability to learn quickly

What Does A Sales Support Associate Do At Sears Hometown and Outlet

* Greets customers proactively and responds immediately to support customers needing assistance
* Performs line updates as communicated in the Monthly Sales Planner (MSP) in a timely manner
* Maintains an accurate fixture inventory and maintain signing and equipment backroom area
* Manages inactive and 991 inventory
* Sets storewide and event signing
* Completes price change notifications (PCN) on a timely and accurate basis
* Conducts price accuracy/ad checks as detailed in the Steps to Improved Price Accuracy program
* Communicates with the Managers on new plan-o-gram (POG) completion and merchandise resets to maintain accurate on hand count integrity
* Verifies needed corrections to complete Retail Inventory Management (RIM) on hand counts accurately
* Executes inventory control processes
* Reviews all pertinent reports and investigate issues as necessary
* Supports Web to Store orders promptly
* Controls markdowns and losses to the inventory via correct processing of Return to Vendor (RTV), Merchandise Return Notification (MRN), and Return Good Invoice (RGI)
* Assists in the preparation and taking of physical inventory
* Handles the proper disposal of hazardous materials
* Maintains all required logs for receipts and ship outs
* Ensures merchandise flow to floor in a timely fashion (same day)
* Maintains the stockroom in a neat, orderly and safe manner
* Ensures all merchandise is register ready, in good condition and available to the customer
* Unloads delivery trucks according to the defined procedures
* Provides support to the store team in providing superior customer service (i.e., locate merchandise, assist customers, answer phones)
* Maintains clean, organized, safe, and secure receiving, storage and patio areas to company standards
* Communicates with the store team to ensure a smooth flow of merchandise to the sales floor
* Trains associates to safely operate store’s equipment; baler, forklifts, pallet jacks
* Ships and receives all merchandise coming in or leaving the store, including the physical unloading and loading of trucks
* Keys or scans all receivables into the store system, including from vendor supported items
* Follows all applicable laws, regulations and company policies
* Performs other duties as assigned

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How To Become A Sales Support Associate

Educational requirements vary, depending on the type of product sold. If the products are not scientific or technical, a high school diploma is generally enough for entry into the occupation. If the products are scientific or technical, sales representatives typically need at least a bachelor's degree.


A high school diploma is sufficient for many positions, primarily for selling nontechnical or scientific products. However, those selling scientific and technical products typically must have a bachelor's degree. Scientific and technical products include pharmaceuticals, medical instruments, and industrial equipment. A degree in a field related to the product sold, such as chemistry, biology, or engineering, is often required.

Many sales representatives attend seminars in sales techniques or take courses in marketing, economics, communication, or even a foreign language to improve their ability to make sales.


Many companies have formal training programs for beginning wholesale and manufacturing sales representatives that last up to 1 year. In some programs, trainees rotate among jobs in plants and offices to learn all phases of producing, installing, and distributing the product. In others, trainees receive formal technical instruction at the plant, followed by on-the-job training under the supervision of a field sales manager.

New employees may be trained by going along with experienced workers on their sales calls. As they gain familiarity with the firm's products and clients, the new workers gain more responsibility until they eventually get their own territory.

Licenses, Certifications, and Registrations

Many in this occupation have either the Certified Professional Manufacturers' Representative (CPMR) certification or the Certified Sales Professional (CSP) certification, both offered by the Manufacturers' Representatives Educational Research Foundation (MRERF). Certification typically involves completing formal technical training and passing an exam. In addition, the CPMR requires 10 hours of continuing education every year in order to maintain certification.

Other Experience

Although not required, sales experience can be helpful, particularly for nontechnical positions.


Frequently, promotion takes the form of an assignment to a larger account or territory, where commissions are likely to be greater. Those who have good sales records and leadership ability may advance to higher level positions, such as sales supervisor, district manager, or vice president of sales. For more information on these positions, see the profile on sales managers.

Important Qualities

Customer-service skills. Sales representatives must be able to listen to the customer’s needs and concerns before and after the sale.

Interpersonal skills. Sales representatives must be able to work well with many types of people. They must be able to build good relationships with clients and with other members of the sales team.

Self-confidence. Sales representatives must be confident and persuasive when making sales presentations. In addition, making a call to a potential customer who is not expecting to be contacted, or “cold calling,” requires confidence and composure.

Stamina. Sales representatives are often on their feet for long periods of time and may carry heavy sample products.

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Sales Support Associate jobs

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Sales Support Associate Career Paths

Sales Support Associate
Project Manager Program Manager General Manager
Account Manager
5 Yearsyrs
Security Officer Sales Consultant Sales Account Manager
Business Development Sales Manager
8 Yearsyrs
Account Executive Regional Sales Manager
Director Of Sales
10 Yearsyrs
Specialist Account Manager Director Of Sales
Director Of Sales And Marketing
9 Yearsyrs
Sales Consultant Senior Sales Representative Account Executive
District Sales Manager
7 Yearsyrs
General Manager Territory Manager National Account Manager
Enterprise Account Manager
9 Yearsyrs
Account Executive Sales Manager
General Manager
7 Yearsyrs
Sales Consultant Territory Manager Sales Manager
General Sales Manager
8 Yearsyrs
General Manager Business Developer Vice President, Business Development
Head Of Sales
6 Yearsyrs
Security Officer Service Representative Inside Sales Representative
Inside Sales Manager
7 Yearsyrs
Account Manager Sales Manager
Operations Manager
7 Yearsyrs
Operations Manager Outside Sales Representative
Outside Sales Manager
6 Yearsyrs
Operations Manager Branch Manager District Sales Manager
Regional Sales And Marketing Manager
8 Yearsyrs
Project Manager Construction Manager Operations Manager
Sales And Operations Manager
7 Yearsyrs
Account Manager Account Executive
Sales Manager
5 Yearsyrs
Specialist Operations Manager Account Executive
Senior Sales Executive
9 Yearsyrs
Inside Sales Representative Account Executive Sales Manager
Senior Sales Manager
7 Yearsyrs
Sales Manager Director Of Sales
Senior Vice President, Sales
14 Yearsyrs
Sales Manager General Manager Account Manager
Territory Account Manager
8 Yearsyrs
Inside Sales Representative Account Manager Sales Manager
Territory Sales Manager
7 Yearsyrs
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Sales Support Associate Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • German

  • Portuguese

  • Chinese

  • Mandarin

  • Japanese

  • Cantonese

  • Korean

  • Italian

  • Arabic

  • Hindi

  • Tagalog

  • Russian

  • Gujarati

  • Greek

  • Vietnamese

  • Armenian

  • Carrier

  • Urdu

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Sales Support Associate

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Sales Support Associate Education

Sales Support Associate

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Real Sales Support Associate Salaries

Job Title Company Location Start Date Salary
Research Sales Support Credit Agricole Corporate and Investment Bank New York, NY Jul 25, 2011 $101,370
Sales Management Support IBM Corporation New York, NY Sep 16, 2015 $92,340
Sales Management Support IBM Corporation New York, NY Sep 17, 2015 $92,340
Vcio Sales Support Pacific Office Automation, Inc. Seattle, WA Oct 10, 2016 $84,984
Vcio Sales Support Pacific Office Automation, Inc. Seattle, WA Oct 10, 2014 $84,984
European Sales/Support Scientist Cambridge Nanotech, Inc. Cambridge, MA Jan 15, 2011 $80,000 -
Sales & Application Support Latin America Elementars America, Inc. Mount Laurel, NJ Aug 26, 2015 $75,000
International After Point of Sales Support Dell Marketing LP Round Rock, TX Dec 06, 2010 $72,424
International After Point Sales Support Dell Marketing LP Round Rock, TX Aug 16, 2010 $71,000
Sales and Support Simerics Inc. Huntsville, AL Oct 01, 2012 $70,000
International After Point of Sales Support Dell Marketing, LP Round Rock, TX Aug 16, 2010 $60,000
Technical Sales Support Associate Jet Parts Engineering, Inc. Seattle, WA Sep 16, 2012 $50,000
Sales Support Associate (Financial Associate) Fxdirect Dealer, LLC New York, NY Sep 11, 2012 $49,504
Technical Sales Support Associate Goldwind USA Inc. Chicago, IL Aug 28, 2014 $47,500
Sales Support Associate (Financial Associate) Fxdirect Dealer, LLC New York, NY Sep 27, 2011 $46,300
Sales Support Associate (Financial Associate) FX Direct Dealer LLC New York, NY Aug 28, 2012 $38,501
Sales Support Associate (Financial Associate) FX Direct Dealer LLC New York, NY Jan 31, 2012 $38,501

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Top Skills for A Sales Support Associate


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Top Sales Support Associate Skills

  1. New Merchandise
  2. Sales Floor
  3. Sales Reps
You can check out examples of real life uses of top skills on resumes here:
  • Maintained inventory by stocking shelves, racks, bins and tables with new merchandise and identifying items to be replenished.
  • Assisted on the sales floor and maintained sizing, colorization and organization of merchandise.
  • Interact routinely with Field Sales Reps, Regional Sale Managers, Inside Sales, Customer Service and External Customers
  • Coordinated transportation and delivery of bulk flour from mill to wholesalers/distributors via freight brokers and transport carriers.
  • Assisted in ad sales support by entering hundreds of ads per day

Top Sales Support Associate Employers

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