Sales Support Associate Resume Examples 2023

Research Summary. We analyzed 4,177 sales support associate resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Victoria's Secret and J. C. Penney. Here are the key facts about sales support associate resumes to help you get the job:

The average sales support associate resume is 322 words long
The average sales support associate resume is 0.7 pages long based on 450 words per page.
Sales floor is the most common skill found on a sales support associate resume. It appears on 20.6% of resumes.

After learning about how to write a professional sales support associate resume, you can make sure your resume checks all the boxes with our resume builder.

Sales Support Associate Resume Example


Kathleen Thomas Sales Support Associate Contact Information San Antonio, TX (470) 555-3699 kthomas@example.com Skills Sales Support Customer Service Stock Room Order Entry Debt Collection Financial Situation Computer System Communication Auto Loans Federal Regulations Employment History Sales Support Associate 2020 - Present Sears Holdings San Antonio, TX Answer customers' questions, and provide information on procedures or policies. Commission sales associate in Vacuums part time. Promoted from Assistant Operations Supervisor to Retail Sales Manager within one month of hire. Alerted loss prevention on thefts and potential thefts. Sales Support Associate 2014 - 2020 Walmart Troy, AL support in the form of unloading merchandise from trucks and delivering merchandise to sales floor. Stocked groceries and did pricing adjustments Provided customer service to assist customers Possessed excellent product knowledge Collection Agent 2013 - 2014 Coustic-Glo International Ceiling Maintenance Troy, AL Worked with attorneys and insurance companies on resolving delinquent accounts that where related to automobile accidents, workers comp, etc. Acted in compliance with all federal and state regulations relating to debt collections. Education Bachelor's Degree Criminal Justice 2010 - 2013 Troy University Troy, AL


Sharon Harrison Sales Support Associate Contact Info College Park, MD (710) 555-4533 sharrison@example.com Skills Sales TransactionsProduct InformationFast ServiceSales GoalsFootwear ProductsCommunicationHigh VolumeProject ManagementTelephone CallsFootwear Department Employment History Sales Support Associate 2020 - Present Lowe's College Park, MD Provide customer services to customer by greetings, receiving cash/check/debitCredit/ Debit transactions. Managed a high volume of freight flow with responsibility of getting all products to sales floor. Pull internet orders for packing and shipping. Greet customers, answer customers inquiries and concerns. Footwear Sales Associate 2019 - 2020 Macy's College Park, MD Organized, restocked, and recovered merchandise from sales floor, and warehouse. Work on the sales floor and unload container and put it neatly on racks Developed effective relationships with all departments through clear communication. School - High School Maintain proper presence on sales floor to address customer Diplomaneeds Shopped and pre-screened market independently of Senior Merchandise Manager, presented opportunities to drive revenue and maintain newness on sales floor. Computed retail sales in cash register Assisted customers with their shopping decisions Hostess Cashier 2016 - 2018 Walmart Tallahassee, FL Cashier Customer service Cash handling Replace unwanted stock Clerical Received achievements (pay raise) for outstanding customer services. Provide excellent customer service to shoppers, co-workers and vendors. Answer phone calls and assist customers with inquiries regarding store policies and products. Education Master's Degree Business 2018 - 2019 University of Maryland - College Park College Park, MD Bachelor's Degree Finance 2013 - 2016 Florida State University Tallahassee, FL


Katherine West Sales Support Associate Manchester, CT kwest@example.com (480) 555-0077 Experience Sales Support Associate 2020 - Present J. C. PenneyManchester, CT Merchandised products and maintained an inviting sales floor. Replenished the sales floor with merchandise from the truck's new shipment. Managed product inventory and maintained department to highest standards Resolved customer problems and provided exceptional customer service Assisted in training of staff Sales Assistant 2010 - 2020 BananasNew York, NY Trained new employees in customer service, product knowledge, and company policies. Perform cashier functions such as returns, exchanges, price overrides Provide customer service Partner with account management to develop marketing materials in conjunction with pricing and advertising tools. Exceeded all sales goals consistently by 50% over a 3-year period. Marketing Associate 2006 - 2009 Cracker BarrelLynchburg, VA Planned, bought and managed online marketing media. Reported month-to-date sales, catering, and banquets revenues to corporate office. Developed the internet site for relationship marketing program. Skills Television Station RFP Communication SEO Company Website Sales Proposals Sharepoint Market Research Counter Sales Powerpoint Education Master's Degree Psychology 2009 - 2010 Liberty UniversityLynchburg, VA Bachelor's Degree Psychology 2003 - 2006 Liberty UniversityLynchburg, VA

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Sales Support Associate Resume templates

Zippia allows you to choose from different easy-to-use Sales Support Associate templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Sales Support Associate resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Sales Support Associate Resume Format And Sections

1. Add Contact Information To Your Sales Support Associate Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Sales Support Associate Resume Contact Information Example #1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Sales Support Associate Education

Majors

29.5%

6.7%

6.6%

6.6%

Sales Support Associate Resume Relevant Education Example #1

Bachelor's Degree In Criminal Justice 2010 - 2013

Troy University Troy, AL

Sales Support Associate Resume Relevant Education Example #2

Bachelor's Degree In Business 2008 - 2011

American InterContinental University Chandler, AZ

3. Next, Create A Sales Support Associate Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Sales Support Associate Skills For Resume

Sales Floor Skills
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
Sales Support Skills
Sales support refers to a variety of functions that help sales reps focus on selling and closing deals. Sales support performs a variety of tasks that result in faster sales cycles, lower costs, and higher revenue. Sales support tasks include interviewing and tracking sales leads, matching offers to sales packages, monitoring sales and sales team performance, collecting sales data, providing training and customer service, and managing customers.
Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Sales Service Skills
Sales service is customer support provided after a product or service has been purchased. This strategy leads to higher customer satisfaction.
POS Skills
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
Loss Prevention Skills
The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.
Product Knowledge Skills
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Top Skills for a Sales Support Associate

Source: Zippia.com

Sales Floor, 20.6%

Back Room, 12.9%

Math, 12.9%

Sales Support, 12.3%

Other Skills, 41.3%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Sales Support Associate Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Sales Support Associate

Kohl's

Increased departments sales by providing guests with the outstanding opportunity of signing up for Kohls card.
Provided exceptional customer sales and and participated in volunteer "Kohl's Cares" community, charity opportunities..
Recorded on inventory tracking charts the disposal of items and calculated company daily losses.
Stationed at a POS terminal at the front of the store.
Applied for Lead position in Shoes,and got the position I have now, with an $0.80 raise.

Work History Example # 2

Technician/Sales Associate

Walmart

Processed all transactions through POS, and upselling warranties and credit cards.
Passed a federal and ATF background check, along with federal finger prints.
Maintained necessary level of communications between shifts.
Stocked and sold item for jewelry and sales floor.
Ensured all policies and procedures regarding ATF form 4473 were followed.

Work History Example # 3

Sales Representative/Assistant

Philadelphia Magazine

Implemented and maintained a CRM system.
Prepared PowerPoint sales presentation template to be sent to customers and prospects.
Assisted Next Star Communications in selling over 1000 units.
Assisted with and created cost proposals within 24-48 hour time frame.
Composed professional letters and emails that provided helpful information to customers.

Work History Example # 4

Junior Sales Associate

Dillard's

Received outstanding positive comments from management on my employee reviews, as well as exceptional feedback from senior management.
Utilized persuasive communication techniques to assist customers.
Interacted with customers; extensive telephone communication.
Counseled future home buyers through prospecting, buying, and closing of new home purchase.
Started part time, then worked full time until relocating to Arizona via transfer to more responsible position.

5. Highlight Your Sales Support Associate Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your sales support associate resume:

Certified Pharmacy Technician (CPhT)
Certified Information Technology Professional (CITP)
Certified Medical Office Manager (CMOM)
Certified Sales Professional (CSP)
Basic Life Support for Healthcare and Public Safety (BLS)
International Accredited Business Accountant (IABA)
Automotive Sales Professional

More Certifications For Sales Support Associate

6. Finally, Add a Sales Support Associate Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Sales Support Associate Resume Skills

Sales Floor

Back Room

Math

Sales Support

Customer Service

Sales Service

Develop Leads

Process Merchandise

Customer Issues

POS

Excellent Interpersonal

PowerPoint

Loss Prevention

Sales Process

Product Knowledge

Purchase Orders

Sales Associates

Sales Reps

Order Entry

Sales Orders

Stock Room

Customer Relationships

Customer Orders

Provide Clerical Support

Customer Support

Credit Card

Customer Inquiries

Anti-Money Laundering

Windows

Funnel Management

Sales Reports

Customer Accounts

Inventory Control

Trade Shows

Visual Standards

Inbound Calls

Customer Complaints

Outbound Calls

Troubleshoot

Travel Arrangements

Billing Issues

Enterprise Sales

Order Processing

Cash Drawers

Inventory Management

Local Sales

Sales Support Associate Jobs

Links To Help Optimize Sales Support Associate Resumes

Updated May 19, 2023