Top Sales Support Associate Skills

Below we've compiled a list of the most important skills for a Sales Support Associate. We ranked the top skills based on the percentage of Sales Support Associate resumes they appeared on. For example, 20.3% of Sales Support Associate resumes contained Customer Service as a skill. Let's find out what skills a Sales Support Associate actually needs in order to be successful in the workplace.

The six most common skills found on Sales Support Associate resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Sales Support Associate jobs:
  • Provided exceptional guest store experience by representing the company in customer service and interactions as a proficient representative of Tory Burch.
  • Processed and replenished merchandise for subsequent customer sales -Maintained company standards to ensure efficient sales replenishment and customer service questions
  • Increased sales and enhanced customer experience by styling, creating appealing merchandise presentations and providing personal customer service.
  • Researched and analyzed inquiries from Customer Service team to provide immediate pricing resolution for order management issues.
  • Introduced and implemented organizational innovations that reduced errors, improved customer service, and improved interdepartmental relations.
  • Tested new Customer Service Management systems, collaboration between different customer service departments on process improvements.
  • Delivered excellent customer service while excelling in routinely checking details and recommending products on accounts.
  • Delivered exceptional customer service through proactive interaction and immediate resolution of escalated customer issues.
  • Provided superior customer service by greeting customers and offering assistance in selection of clothing/accessories.
  • Chaired GE Capital Small-Business Group training sessions on developing winning customer service techniques.
  • Helped deliver world class customer service while maintaining store inventory integrity and accuracy.
  • Provided excellent customer service for customers as well as insurance adjusters/agents as needed.
  • Coordinate any disputes or discrepancies contributing to delinquency to the Customer Service Department.
  • Supervised and scheduled customer service personnel and resolved service issues directly with customers.
  • Direct communication with general manager, customer service representatives, and salesmen.
  • Performed phenomenal direct customer service as well as engaging in incoming phone calls
  • Provided quality customer service and resolved customer concerns and referred as necessary.
  • Created unique and innovative solutions to customer services challenges and business practices.
  • Gained retail experience, salesmanship skills and provided exceptional customer service.
  • Stock processing & restock Customer service Opportunity for promotion in processing division

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2. New Merchandise

high Demand
Here's how New Merchandise is used in Sales Support Associate jobs:
  • Received new merchandise and stocked shelves rotating accordingly.
  • Created displays that effectively marketed new merchandise.
  • Back of the house duties; such as replenishing stock, scanning in new merchandise, taking inventory, and audits.
  • Maintained inventory by stocking shelves, racks, bins and tables with new merchandise and identifying items to be replenished.
  • Processed new merchandise and pushed it out to sales floor and replenished sales floor according to reports of items sold.
  • Shop the retail market for new merchandise/trend ideas and design inspiration (materials, fashion, color) as needed
  • Processed new merchandise from boxes to the floor, organized backroom, did markdowns, helped with floor sets.
  • Maintained Stock Rooms, Helped Maintain Store Presentation, Pulled out New Merchandise from Shipping and Receiving.
  • Assisted with morning shipments on new merchandise roll-out day and organizing stock room to accommodate new supply.
  • Placed out new merchandise according to where the department manager wants them and/or according to store planners.
  • Organize stockroom, place new merchandise in their area inside the store, markdown etc.
  • Receive and unload new merchandise from truck and prepare to go on selling floor.
  • Computed sales prices for total payments and stocked new merchandise on the sales floor.
  • Processed shipments of new merchandise including sorting, tagging, and organizing product storage.
  • Prepared new merchandise to go to the floor, cleaned storerooms, re-priced items
  • Replenished merchandise or put out new merchandise in accordance to company standards.
  • Assisted receiving and verifying the accuracy of incoming shipments of new merchandise.
  • Place new merchandise unloaded from trucks on sales floor and stockroom.
  • Direct flow and placement of new merchandise*Participate in the Markdown processing.
  • Supervised and organized new merchandise from manufacturers on shelves and racks.

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3. Sales Floor

high Demand
Here's how Sales Floor is used in Sales Support Associate jobs:
  • Processed incoming shipments into the database * Restocking the floor when inventory ran low * Product placement throughout the sales floor
  • Assisted in restocking and recovery on the sales floor while maintaining sizing, colorization and organization of merchandise as directed.
  • Assist customers and coworkers with sales and returns, restock sales floor and prepare inventory for sale in various departments.
  • Process all received shipment: sort, sensor and push product to sales floor, back stock any excess product.
  • Processed online orders, retrieved merchandise from the stock room and sales floor, and prepared items for shipping.
  • Executed all aspects of promotional and sale set-ups including presentation, lettering, and signage on the sales floor.
  • Moved newly received merchandise to sales floor; fills in and straightens stock in accordance with the company standards.
  • Ensured merchandise was stocked on sales floor, correctly stock merchandise in stock rooms, assisted customers with shopping needs
  • Helped unload merchandise off trucks and put out on the sales floor, helped carry heavy merchandise for customers.
  • Organize and maintain back-stock and under-stock merchandise to brand standards to allow for quick and efficient sales floor replenishment.
  • Ensured that merchandise was placed on the sales floor at the right time, in the right amounts.
  • Sorted merchandise according to the certain product in designated area, to be placed out on sales floor.
  • Processed merchandise to be on floor, reducing replenishment hours and ensuring a full and abundant sales floor.
  • Find specific products that customers are seeking, while also replenishing diminished products on the sales floor.
  • Maintained store visual standards, folding and replenishing items from the back room onto the sales floor.
  • Keep items on sales floor properly priced, folded, and aid customers in the fitting room.
  • Assisted on sales floor as backup when necessary Traveled to off-site location to assist in large inventory projects
  • Assisted with guests, by checking stock room for product that was not on the sales floor.
  • Worked at a locally owned small business both on the sales floor and the service department.
  • Provided hands-on sales floor leadership and motivation of associates to meet the highest customer service levels.

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4. Sales Support

high Demand
Here's how Sales Support is used in Sales Support Associate jobs:
  • Skilled sales support liaison specializing in order logistics coordinating across all departments as well as with representatives and vendor processing centers.
  • Provide data entry sales support to Account Managers by accurately processing quotes for commercial buyers of electrical engineering components.
  • Provided primary sales support for 15 field representatives marketing software and related training manuals to businesses nationwide.
  • Will provide direct sales support by utilizing a variety of organizational and project management skills.
  • Possessed a client-centered, needs-focused mindset, demonstrated throughout data gather and sales support conversations.
  • Invoice and administrative management, installation coordination and general sales support.
  • Provided administrative and sales support for various Northern California Sales Districts.
  • Provided sales support to Business Development Officers and Relationship Managers.
  • Managed orders from assigned accounts and provided necessary sales support.
  • Provided occasional mentoring and training to fellow sales support representatives.
  • Delivered consistent sales support results against continual and competing deadlines.
  • Maintained good relations between medical establishment and sales support.
  • Provided sales support and administration in a service-related industry.
  • Rewrote/redesigned the entire proposal documentation system for sales support.
  • Facilitated communications between customers and the sales support staff.
  • Facilitated customer sales support for West Coast sales representatives.
  • Provided sales support to senior treasury management officers.
  • Managed contract management process for sales support department.
  • Provided telephone-based customer service and sales support.
  • Complete sales support within a mobility environment.

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5. Sales Goals

high Demand
Here's how Sales Goals is used in Sales Support Associate jobs:
  • Developed highly empathetic client relationships & earned reputation for exceeding sales goals.
  • Executed specific steps and processes of merchandising, inventory, asset protection and back office processes to achieve sales goals.
  • Exceeded team sales goals by 5% and achieved personal sales height of $100 per month in floor sales.
  • Provided excellent customer service- Met and exceeded personal sales goals- Prepared and Maintained visual standards of store and display items.
  • Work with multiple sales representatives to surpass annual sales goals through special projects and complex accounts needing additional support.
  • Develop strategies for working effectively with client teams around client delight, sales goals, retention and revenue growth.
  • Maintained an above average 40 calls answered as well as meeting or exceeding minimum $350 daily sales goals.
  • Maintained goals for assigned shifts and determined sales goals and objectives based upon the projected performance of the store.
  • Worked closely with sales representatives to guide merchant prospects through the application process and achieve monthly sales goals.
  • Meet sales goals and promote overall route growth to enhance the profitability of the customer service center.
  • Completed daily tasks by meeting sales goals, assisting customers, and designing floor moves with merchandise.
  • Supported sales executive in meeting and exceeding sales goals while being responsible for overall account satisfaction.
  • Supported two business banking officers and accelerated their progress of making their monthly sales goals.
  • Achieved sales goals; Recognized on multiple occasions for having over $100,000 in sales.
  • Coordinated and executed promotional campaigns to achieve corporate sales goals on new product releases.
  • Ensured great customer services while meeting weekly sales goals Processed merchandise Served as Inventory lead
  • Worked within a team to achieve sales goals as well as achieve personal metrics.
  • Received personal accolades for promoting store credit cards while consistently attaining daily sales goals.
  • Provided used car customer service, and constantly exceeded aggressive used car sales goals.
  • Achieved weekly sales goals by providing extensive quality of service and beyond to clients.

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6. Stock Room

high Demand
Here's how Stock Room is used in Sales Support Associate jobs:
  • Handle shipment and maintain stock room inventory while obtaining an organized working environment
  • Manage store/stock room organization and store cleanliness.
  • Maintained stock rooms to departmental security standards.
  • Assisted in providing great customer service when needed and helped maintain sales floor, stock room and visual room organization.
  • Implemented stock management and internal control procedures for efficient inventory maintenance both on the floor and in the stock room.
  • Placed merchandise in stock room and on store displays Conducted review of inventory, including maintaining and verifying pricing information
  • Organized stock room while keeping an efficiency standard for crossover between front of house and back of house.
  • Organized the stock room, checked in deliveries, and took orders for parts over the phone.
  • Helped customer with their purchase such as looking for specific sizes or colors in the stock room.
  • Performed inventory checks with fellow employees in the stock room as well as on the sales floor.
  • Processed all new inventory, scanned shipment into system, restocked sales floor, maintained stock room.
  • Process and sanitize new garments, receive and stock new shipments and maintaining an organized stock room.
  • Skilled in stocking shelves, folding, hanging and placing merchandise in stock rooms and selling floors.
  • Audited and monitored the stock room on a day-to-day basis to see what business needs were.
  • Fix Displays and Merchandising, Price Items, Maintain Stock Room, Customer Service, Training,
  • Maintained a neat and orderly stock room to ensure goods are available on the sales floor.
  • Multifaceted, cross trained on the register, stock room, customer service, visual skills.
  • Maintained and organized all stock rooms, merchandised items on the floor to appeal to customers.
  • Assisted the sales associates in retrieving merchandise from the floor displays or stock room for customers.
  • Organized and maintained stock room, merchandise, and display aids so they were easily accessible.

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7. Technical Support

high Demand
Here's how Technical Support is used in Sales Support Associate jobs:
  • Provided first-level technical support on operations or maintenance of personal computers and/or peripherals using documented procedures and available tools.
  • Supervised technical support and conducted product training and attended professional training to increase expertise in new products and procedures.
  • Provided first level technical support Prepared computer systems to customer's specifications Provided mail order phone sales service.
  • Worked with clients during preliminary delivery, analyzed needs, led project implementations and provided technical support.
  • Provided technical support advice to customers experiencing issues with their electronics or appliances.
  • Provide exceptional customer service and sales/technical support for voice and data products.
  • Issued technical support to branch offices nationwide pertaining to customer networking environment.
  • Detailed knowledge of products offered and manufacturer's technical support protocol.
  • Resolved customer concerns pertaining from basic to highly complex technical support.
  • Worked along with technical support to resolve existing communication issues.
  • Give technical support and require technical detailed information from engineering
  • Demonstrated effective and consistent customer service and technical support.
  • Provided technical support to mission capable military applications.
  • Handled both terminal/technical support and customer service issues.
  • Cross-trained on CAD for additional sales/technical support.
  • Provided reliable technical support to customers.
  • Phone-based technical support for Dell Computers.
  • Promoted from Technical Support Administration.
  • Provided contractor technical support duties.
  • Provided technical support on the development of cost models and tariff language to ensure the efficient processing of all data/network orders.

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8. Purchase Orders

high Demand
Here's how Purchase Orders is used in Sales Support Associate jobs:
  • Maintained purchase orders and weekly stock reports, photographed and maintained product catalog book for salesmen, updated postcard inventory for salesmen
  • Processed work orders for construction projects including creating purchase orders for Subcontractors.
  • Review requisitions and purchase orders to ensure timely delivery.
  • Obtained customer purchase orders and submitted to purchasing department.
  • Maintained communication with vendors regarding open purchase orders.
  • Review requisitions and purchase orders from distributors
  • Generated purchase orders for materials.
  • Calculated and processed purchase orders.
  • Entered purchase orders and invoices into the computer, helped to maintain a professional door, window, and cabinet showroom.
  • Analyzed accounts, recommended and implement change to insure specific service expectations are met and pro-actively managed on all purchase orders.
  • Responded to all customer purchase orders and email confirmations in a window of 24 to 48 hours thoroughly and professionally.
  • Maintain an organized work space and store to help me easily find quotes, items, and purchase orders.
  • Support the Latin America Sales Representatives by entering purchase orders, quotes and shipping the Orders to the customer.
  • Worked closely with government and FSI procurement offices to meet contract requirements and process the resulting purchase orders.
  • Created project files, maintain budgets, prepare purchase orders to vendors/ subcontractors, ordered and tracked equipment.
  • Place purchase orders and work with vendors on new and older orders as well as expediting shipments.
  • Maintained purchase orders including tracking and recording lead times, back-orders, shipping dates, and receiving.
  • Processed ad bills, credits, purchase orders and insured timely delivery on priority and delayed orders.
  • Assist with shipping and receiving, creating and printing invoices, purchase orders and sales orders.
  • Created an efficient filing system for Invoices, purchase orders, backup orders and other important documents

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9. Phone Calls

high Demand
Here's how Phone Calls is used in Sales Support Associate jobs:
  • Answered telephone calls to assist with insurance-related questions and requests by customers and mortgage officers.
  • Front desk responsibilities ranged from answering and directing phone calls and taking messages through greeting, screening and assisting visitors.
  • Reported government sales results immediately upon foreclosure and responded to client and/or attorney phone calls and requests within 24 hours.
  • Answered patient phone calls, collected health insurance data, medical history and responded to questions within scope of authority.
  • Performed clerical duties such as photocopying, faxing, requesting samples, date entry and answering phone calls.
  • Develop customer service skills by receiving and making phone calls from agents across various agencies around the world.
  • Make on average 150 outbound phone calls in order to set introductory meeting with an outside representative.
  • Answered phone calls and contracted specific customers for orders, then input orders into DAX software.
  • Helped with the overflow phone calls from the Customer Value Team answering questions and taking orders.
  • Head the front area with 2 other sales staff for phone calls and walk-in business.
  • Helped public customers and answering phone calls, while working in a fast pace environment.
  • Answered customer phone calls and took there order, used computer to make the order.
  • Provided a fast and efficient checkout, answered phone calls, and maintained store organization.
  • Field customer phone calls from all over the country to charge and ship retail orders.
  • Provided quality customer service to customers entering the store as well as incoming phone calls.
  • Answer phone calls and do follow-up calls to customers * Assist in bringing in prospective customers
  • Answered phone calls and assisted the guest with general inquiries about the product.
  • Assisted Sales Manager by answering phone calls, scheduling meetings and preparing reports.
  • Managed all Canadian returns, warranties, customer phone calls and e-commerce orders.
  • Answer phone calls regarding merchandise orders and manufacturer returns and store manager needs.

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10. Credit Card Transactions

high Demand
Here's how Credit Card Transactions is used in Sales Support Associate jobs:
  • Processed monetary, credit card transactions and expedited invoicing with consumers.
  • Processed credit card transactions, which included making correct change, as well as processing all refunds, exchanges and voids.
  • Operated a cash register to process cash, checks and credit card transactions.
  • Process credit card transactions & premium payments (if applicable).
  • Insured customer satisfaction and handled cash/ credit card transactions.
  • Recommended merchandise based on customer need -Operated a cash register to process cash, check and credit card transactions.
  • Maintained product inventory Shipping and receiving Processed cash and credit card transactions Warranty and Claims Maintained a clean and safe work area

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11. Data Entry

high Demand
Here's how Data Entry is used in Sales Support Associate jobs:
  • Contacted new vendors and setup accounts Organized data entry and general office duties Supported administrators in presentations
  • Revised scheduled inspection for any data entry errors and made any corrections necessary.
  • Performed data entry, reception correspondence daily Retrieved distributed daily/weekly performance reports.
  • Ensured accurate and appropriate protocol is followed with each call, data entry of customer information; full and proper closing.
  • Maintain phone log, data entry, look up eligibility for members, appointment logs for the outside and inside agents.
  • Job Titles: Sales Support, Customer Service, Administrative Assistant, Accounts Payable/Receivable Data Entry, Lab Tech, Tax Examiner
  • Perform call center activities, which include confirming and scheduling service calls, resolving customer service issues, and data entry
  • Assisted sales in data entry of all orders for wholesale, retail, inventory and pricing updates.
  • Meet or exceeds critical monthly performance standards including: data entry accuracy, productivity, and attendance.
  • Demonstrated product/business knowledge, data entry speed, accuracy/attention to detail and ability to control the call.
  • Absorbed overflow of new member applications from a Lead Data Entry Manager through open enrollment period.
  • Resolved billing questions and other disputes/made customer calls and follow ups and performed data entry.
  • Background checks, file maintenance, data entry, front desk support and answered phones.
  • Coordinate Receiving Reports Data Entry & Processing for Assigned Operational Unit(s).
  • Performed cashier, customer service duties, data entry tasks, and answered phones.
  • Take Invoice/custom orders, phone calls, Data Entry, Invoice balance, etc.
  • Maintained accuracy of retail metrics through inventory, data entry, and auditing processes.
  • Generated data entry for sales/pricing sheets based on current market rate and client relations.
  • Inventory, Quality control, Greenhouse maintenance, Sales, Advertising, Data entry
  • General procedures including: Visual standards, team selling, and data entry.

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12. Product Knowledge

high Demand
Here's how Product Knowledge is used in Sales Support Associate jobs:
  • Introduced new products, promotions and utilized comprehensive product knowledge and enthusiastic personality to gain rapport with buyers.
  • Provided product knowledge and professional consulting services to surgeon and operating room staff throughout surgical process.
  • Recognized by management for providing expert product knowledge and superior customer service.
  • Provided product knowledge to Direct Sales Representatives customers.
  • Demonstrated product knowledge to ensure customer satisfaction.
  • Demonstrate product knowledge in all categories
  • Maintained product knowledge on a wide range of investment and fund management resources with a specialization in life and annuity products.
  • Contributed to the productivity of the sales team through product knowledge, attention to detail and organization of the clubhouse.
  • Selected, based on in-depth experience and product knowledge to work on exceptional producers program and high profile clients.
  • Demonstrated expert product knowledge; training associates, as well as, informing customers of merchandise features and benefits.
  • Maintained basic product knowledge across all merchandise areas, and demonstrated awareness of current and upcoming sales and promotions.
  • Establish and maintain the company image by providing exceptional service, a professional attitude and up-to-date product knowledge.
  • Help customers with installation requirements and provide product knowledge to ensure product works properly for customer's car.
  • Develop strong product knowledge and location of items to be able to direct guests to the right area.
  • Coordinated holiday hire training sessions including: product knowledge, loss prevention, store policies and POS training.
  • Elevated sales through acknowledging customers, recommending products and services, responding to customers and conserving product knowledge.
  • Trained new staff members in proper techniques, job tasks, product knowledge, and salesmanship.
  • Assist customers in finding what they need for their specific job based on my product knowledge.
  • Coached and developed team members in customer service, product knowledge, and implementing proper procedures.
  • Acted as primary source of product knowledge for MediaVisor and two versions of DART for Advertisers.

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13. Sales Reps

high Demand
Here's how Sales Reps is used in Sales Support Associate jobs:
  • Assisted the sales reps demonstrating our radiology software application to hospital personnel.
  • Support sales reps with complicated customer account configuration.
  • Supported outside sales reps with municipal bid specifications.
  • Provided hands-on assistance and support for the sales reps during complex situations dealing with paperwork, equipment, and customer relations.
  • Managed store while sales reps were out, prepared orders for shipment, made cold calls and answered calls and emails.
  • Encourage sales reps to meet their goals, advising on difficult situations and offering suggestions for new avenues of potential business.
  • Work in a team environment with outside sales reps in the Project Management and Design Dept for furniture ordering and installations.
  • Job Duties, using Microsoft, excel, provided additional training to the business sales reps and customers service support.
  • Run sales reports for sales reps, create spreadsheets of product pricing, and prepare documents for requests for proposals.
  • Worked extensively with the sales reps to ensure the best pricing for customers while also confirming excellent quality merchandise.
  • Set Up New Accounts * Inventory Control & Ordering Of Brochures And Sales Supplies * Training Sales Reps Over Merchandise
  • Collaborate with Sales support team to create and distribute monthly newsletter to all sales reps, and management.
  • Provided superior customer service to all accounts within my regions, as well as to independent sales reps.
  • Worked with sales reps and kit leads to re-quote and swap out discontinued products in over 600 kits.
  • Coordinated large mailings to educational retailers, dealers, catalogers, teachers and Learning Curve sales reps.
  • Communicated with 15 outside sales reps regarding customer service issues, new product launches and sales figures.
  • Support sales reps in opening new accounts; installment loans, credit card, checking and savings.
  • Led meetings and conference calls with sales reps and customers to address and resolve any account issues.
  • Work with Sales reps to follow projects, through end of warranty period on all equipment.
  • Supported National Sales Manager, which included acting as sales rep coordinator for 65+ sales reps.

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14. New Accounts

high Demand
Here's how New Accounts is used in Sales Support Associate jobs:
  • Created new accounts and electronically distributed promotional pieces to keep company in the forefront for future business.
  • Opened new accounts and maintained current documentation.
  • Conducted numerous promotional mailings, including the monthly newsletter, to credit union members soliciting new accounts and introducing new products.
  • Signed up 10 new accounts to the Business Smart Program resulting in an additional $2,000 per month in sales.
  • Maintain constant communication credit department, ensuring that the majority of new accounts are set up with electronic invoicing delivery.
  • Developed leads/prospects, called on prospective customers to solicit business, prepared service agreements, and installed new accounts.
  • Educated customers on the usage of company products, secured new accounts, facilitated corporate sales and revenue goals.
  • Performed auditing of potential new accounts to ensure customers meet the necessary requirements to qualify for our services.
  • Scheduled & tracked packages, created new accounts, data entry, some sales & handled complaints.
  • Provide Outside Sales Team with detailed information for hot leads on projects and potential new accounts.
  • Initiated new accounts, processed payments, researched account issues, and completed adjustments as needed.
  • Signed on new accounts for the monthly fee for service merchandising program which increased company revenue.
  • Assisted new customers in the development of new accounts and the implementation of new systems.
  • Visit different job sites to make sales, push product, and gain new accounts/customers.
  • Service existing accounts, obtains orders, and establishes new accounts by planning and organizing.
  • Enabled new Charter customers to create new accounts or expand existing accounts to enhance service.
  • Serviced, supervised, and provided excellent customer service to existing and new accounts.
  • Communicated with bank presidents and new accounts representatives when Director and Managers were gone.
  • Handle data entry for inbound sales associates processing existing accounts and opening new accounts.
  • Secured new accounts and serviced house accounts in support of the sales staff.

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15. Internet

average Demand
Here's how Internet is used in Sales Support Associate jobs:
  • Conducted market research within the emerging internet based payday and alternative lending industry
  • Pursued internet-based leads for credit repair and rent-to-own property listings.
  • Configured internet browsers such as Internet Explorer and Mozilla Firefox.
  • Performed on-site sales with customers generated from internet website.
  • Expedited incoming sales calls and internet inquiries, Developed and implemented thank-you card system to generate referral and repeat customers.
  • Research included but not limited to the Internet, product manuals, engineering drawings, and bills of material.
  • Monitored internet activities and produced spreadsheet (Excel) containing stock numbers, descriptions and prices for sales associates.
  • Performed customer service tasks and created resolution guidelines for technical/financial issues arising from the Sprint PCS internet sales department.
  • Go Daddy is an Internet registrar and Web hosting company that also sells e-business related software and services.
  • Processed Purchase Order Numbers via LSR or ASR in order to provide telephone and internet service to customers.
  • Receive inbound calls from customers wanting to set up new service for cable, phone, and internet.
  • Provide administrative support to Field Representatives to assist with setting up new Cable, Phone and Internet Services.
  • Use internet to verify customer's web addresses and to verify correct phone number and address information.
  • Rendered prompt and courteous service to customers over the telephone, in person and through Internet applications.
  • Worked closely with sales staff to provide order acceptance of video, internet and digital phone orders.
  • Place and fill orders for customers over the phone, in person, or through internet order.
  • Spearheaded effort to update A-B s customized web page within the Corporate Express Internet ordering system.
  • Contacted 50-100 clients daily to sell them print and internet advertising including pay per click advertising.
  • Provision of new accounts of cellular, paging, long distance, and Internet services.
  • Cleared cache, reset internet options to default settings, and disabled start up items.

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16. Customer Orders

average Demand
Here's how Customer Orders is used in Sales Support Associate jobs:
  • Processed customer orders, validated warranties, maintained inventory controls, initiated billing.
  • Maintain impending customer orders and provide accurate availability dates to customers for orders.
  • Processed customer orders and return request, distributed incoming/outgoing faxes and answered telephones.
  • Pulled and prepared customer orders for delivery by outside sales representatives.
  • Packaged customer orders and prepared delivery schedule daily.
  • Deliver customer orders along with proper paperwork.
  • Demonstrate trustworthiness by accurately assembling customer orders.
  • Verified and consolidated customer orders for delivery.
  • Process customer orders accurately and efficiently.
  • Completed register transactions and customer orders.
  • Processed and packaged store/customer orders.
  • Unload trucks, scan and activate (mark down product), ship from store (send customer orders out)
  • Negotiate best price and fastest delivery all production materials needed for customer orders, utilizing QuickBooks Purchase Order system.
  • Filed, fulfilled, organized, and backed up records of all customer orders, mailings, e-mails etc.
  • Oversee Pick and Pack team for customer orders, inventory, and weekly cycle count, unload containers.
  • Arranged travel accommodations, took meeting notes, coordinated large installations, placed customer orders, and managed installers
  • Received incoming queue calls for customer orders, insurance and distributor inquiries, and patient management duties.
  • Supported Account Managers and customers with requested quotes All function of internal and external customer orders.
  • Responded to customer orders, changes and requests, via phone, email, or fax.
  • Supported field Sales Representatives; managed customer orders, credit checks, and payments.

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17. Inventory Control

average Demand
Here's how Inventory Control is used in Sales Support Associate jobs:
  • Managed company database, inventory control, and assisted other distribution centers orders with urgent shipments.
  • Monitored inventory and contacted Inventory Control with any discrepancies; maintained up-to-date inventory database records.
  • Purchased from manufactures, inventory control and provided support for product management and field marketing.
  • Operated and maintained inventory control and customer history databases; created daily sales reports.
  • Maintain an accurate inventory and participate in data collection for periodic inventory control.
  • Major responsibilities included order processing, inventory control, purchasing and vendor relations.
  • Assisted with inventory control, including replenishment and tracking incoming shipments.
  • Maintained inventory control; processed weekly shipments and replenished product.
  • Maintained an organized warehouse, and inventory control.
  • Administered inventory control in excel spreadsheets.
  • Participated in the inventory control process.
  • Assisted co-workers with inventory control processes.
  • Counted inventory for inventory control.
  • Facilitated inventory control and transactions.
  • Inventory control and Stockroom Management.
  • Assisted with consignment inventory control.
  • Assisted in a diverse number of activities including in-store sales, answering phones, inventory control, stocking shelves and merchandising.
  • Assist customers with sales, returns and other transactions, assist coworkers with sales, returns and inventory control processes.
  • Conducted inventory control and managed cashier, merchandise transfer and returns, face to face and phone customer interactions.
  • Provide excellent customer service * Unload inventory trucks * Stock * Rearrange fixtures throughout the store * Inventory control

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18. POS

average Demand
Here's how POS is used in Sales Support Associate jobs:
  • Reviewed, researched and prepared the national budget and generated proposals and administrative reports to enhance national sales team product portfolio.
  • Promoted a positive corporate image and customer perception while maintaining the highest level of customer service and escalation support.
  • Provided alternative proposals to affect changes to the policyholders' benefits and premiums and implemented the corresponding amendments.
  • Position Description: responsible for providing the optimal shopping experience to customers by being -Respectful/ Responsible/ Team-Oriented.
  • Performed administrative duties including maintaining schedules, filing important documents, and reviewing and composing e-mails.
  • Analyze and interpret requests for proposals from insurance agents to generate beneficial and cost effective solutions.
  • Provided post-sale customer relationship management and issue resolution to increase customer satisfaction and grow account base.
  • Research supplier exception items to determine validity and provide appropriate support to substantiate McKesson's position.
  • Assisted within the Human Resource department, screened and interviewed applicants for seasonal/holiday job positions.
  • Secure company deposits and verified customer method of payments before processing sales order.
  • Established and maintained positive working relationships with management, co-workers, and customers.
  • Cleaned up outstanding credit/debit balances to reduce credit risk exposure from unsecured balances.
  • Proposed sales incentive program to increase both associate motivation and overall revenue.
  • Meet and interact with customers while demonstrating an enthusiastic and positive attitude.
  • Retail position centered around communication, general organization, and customer satisfaction.
  • Position requires ability to deal with persons from diversified Socio-Economical and Ethnic.
  • Organized fixture retrieval and disposal within warehouse area per management needs.
  • Maintain a positive and professional working relationship with associates and management.
  • Developed proposals, custom sales presentations and executive review presentations.
  • Assisted executive team in sales analysis and business proposals.

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19. Inventory Management

average Demand
Here's how Inventory Management is used in Sales Support Associate jobs:
  • Monitored and maintained inventory levels consistent with inventory management guidelines set forth by the corporation while meeting specific site inventory requirements.
  • Created a custom inventory management system that reduced labor, eliminated emergency shipping, and reduced overall purchasing costs.
  • Job responsibilities included visual merchandising, inventory management, product merchandising, customer service and visual display field support.
  • Received and managed inventory by using inventory management software to locate and complete cycle counts of inventory.
  • Time management skills Filling deliveries, inventory management, delivering to over 30 accounts throughout territory.
  • Implemented inventory management programs and managed customer inventories in a just in time inventory system.
  • Developed an understanding of warehouse fundamentals including shipping, receiving and inventory management counter sales.
  • Provided delivery of product to local customers as well as on-site customer inventory management.
  • Inventory Management, Records Maintenance, and overall stockroom Management.
  • Warehouse inventory management and store operations including shipping & receiving.
  • Initiated and tracked equipment repair and assisted with inventory management.
  • Inventory management and return of merchandise to designated area.
  • Ship and receive orders using inventory management software.
  • Specialized in inventory management inside of a factory.
  • Report damaged boxes and discrepancies to Inventory Management.
  • Skilled in inventory management and financial auditing.
  • Designed a more efficient inventory management process.
  • Crossed trained on POS function and inventory management
  • Partake in everyday inventory management activities.
  • Inventory management with vendors and wholesalers.

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20. Order Entry

average Demand
Here's how Order Entry is used in Sales Support Associate jobs:
  • Developed and implemented various procedures related to product demo and rental procedures, order entry procedures and return merchandise procedures.
  • Monitored accounts receivable, supervised order entry/invoicing and authorized accounts payable entries.
  • Perform administrative changes to internal quoting system including workbook order entry.
  • General understanding of purchase order processing and order entry.
  • Researched any order entry errors and provided resolution.
  • Assist in funnel management - Identify sales within current month commit that were Order Entry accepted in prior month.
  • Worked with inside sales representatives to ensure timely and accurate customer quotations, order entry, and purchase requisitions.
  • Follow through the entire sales process including creation of sales orders, order entry, sales confirmation and invoicing.
  • Handled purchase orders that came in to verify their accuracy and then sent the quotes off to order entry.
  • Order entry, vendor and manufacturing communication and updates, main contact of sales representative communication to vendors.
  • Provided full-time customer care, order entry, sales support, and post-sale service for $MM accounts.
  • Participated in product/service order entry process, technician project planning through completion, and post project account management.
  • Order entry - Received and reviewed each order for accuracy and addressed any discrepancies to prevent incorrect ordering.
  • Handled order entry, inventory control of products, customer service activities and lead generation follow up.
  • Perform order entry for service and assure the quality of accuracy for all orders entered.
  • Oversee order entry, inventory control, shipments, return authorizations and customer inquiries.
  • Provided National Account support including customer setup, price quotes, and order entry.
  • Coordinated order entry and customer assistance for 15 sales representatives across Quebec, Canada.
  • Handled inbound/outbound sales duties, cold called, including order entry processing and fulfillment.
  • Answered phones as a support for online and over the phone order entry.

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21. Sales Department

average Demand
Here's how Sales Department is used in Sales Support Associate jobs:
  • Provided general office/administration assistance for International Sales department of 30 employees on a contractual basis.
  • Generated and updated report that enabled executive management to track support sales department's performance.
  • Monitored sales department to ensure that each individual was utilizing newly installed programs as protocol.
  • Supported inside sales department by maintaining and updating information in database.
  • Performed administrative assistance to company's sales department.
  • Assisted sales department and customer service representatives.
  • Implemented customer promotional programs for sales departments.
  • Provided administrative support to sales department.
  • Worked with the sales department in staging vehicles for the showroom floor & for customers picking up their brand new vehicle.
  • Maintain bill of materials reports, update engineering change orders, and generate updated reports for the sales department.
  • Complete support within the sales department including solution and proposal preparation as well as account managers and customer support.
  • Provided assistance to the sales department by processing a variety of work and performing clerical support duties as needed.
  • Conducted market analyses to create forecast models in Excel spreadsheets and identify emerging trends for use by sales department.
  • Volunteered as a Sales Lead for the Direct Sales Department taking escalated calls and supervising for the weekend shift.
  • Support the Sales Department by applying vendor specific special programs and discounts to Ingram Micro's pricing system.
  • Maintain familiarity with numerous product lines, allowing me to be an information outlet to the sales department.
  • Represented customers while driving software and hardware issues through the engineering and sales departments to provide customer satisfaction.
  • Worked directly with sales department implementing programs for clients and the graphics department to coordinate catalog programs.
  • Trained the sales department on different programs and sales tools and assisted in developing a web course.
  • Update quote log with all quotes completed by sales department and all high quantity orders received.

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22. Customer Accounts

average Demand
Here's how Customer Accounts is used in Sales Support Associate jobs:
  • Ensured the accurate processing of customer accounts and services by overseeing operational and technical functions.
  • Assisted Sales Representatives in maintaining existing customer accounts placed orders and handled complaints.
  • Reviewed customer accounts and offered solutions based on a consultative need.
  • Maintained established customer accounts with product suggestions and information.
  • Maintained extensive database of approximately 20,000 customer accounts.
  • Manage customer accounts receivable and collections.
  • Transferred customer accounts from existing location to new resulting in active services for the customer to enjoy at their new location.
  • Reviewed customer accounts in order to determine whether payments were made on time and assisted with billing inquiries for business accounts.
  • Allocated and maintained customer accounts for Major Account Reps (MAR) with net worth over $65 million annually.
  • Create and maintain customer accounts via phone support and data order entry of all phone, fax and email orders.
  • Managed key customer accounts of $25 M per quarter, including timely order processing and uploading forecast within Oracle.
  • Assisted outside sales representatives and in store sales representatives with customer accounts, sales, billing, and troubleshooting.
  • Communicated with customers, assisting in * Handled business transactions in connection with activation of new customer accounts.
  • Manage direct aspects of customer accounts including relationship management with vendor partners, brokers, and prospective customers.
  • Maintained database and inventory for all customer accounts, and ensured the delivery of premium service to customers.
  • Optimized the process of initial setup for new customer accounts to reduce lead time on product delivery.
  • Helped sales representatives with customer accounts, sales transactions, billing inquiries, and so much more.
  • Maintained customer accounts using ACT & VPN networks, as well as many other proprietary software programs.
  • Provide key support to the sales team to drive sustained revenue growth and effectively manage customer accounts.
  • Support Direct Sales Team with placing orders for new customer accounts and upgrades to existing customer accounts.

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23. Online Orders

average Demand
Here's how Online Orders is used in Sales Support Associate jobs:
  • Order fulfillment of online orders to be picked up, delivered or shipped, use of software related to task.
  • Manage in store sales and returns, as well as assist customers with in store account payments and online orders.
  • Process Cox.com, Retail, White Fence, and various online orders through Order Express for new and existing customers.
  • Complete online orders, take in coming call from customers to set up new service and up grade services.
  • Implemented and prepared customer online orders to be shipped out, in order to increase our daily sales goal.
  • Support customers' online orders with regard to order status, payment, loan support, and deliveries.
  • Assist clients with transactions, questions, online orders, personal shopping, and all customer service issues.
  • Pulled and packaged online orders for shipment through FedEx and UPS as well as in-store pick up.
  • Ship online orders, greet and assist customers at will call, and deliver items locally.
  • Entrusted to fulfill online orders, and to ship product from store warehouse to customers.
  • Processed online orders, stocked, organized, priced department to correspond with weekly advertisement.
  • Looked for online orders on floor and take to customer service for pick up.
  • Process orders for Dell online orders, Was a start up for Dell Sales
  • Handled online orders and managing volume of inventory on hand through supply metrics.
  • Managed directs, transfers, deliveries, customer mail returns and online orders.
  • Assist customers with finding product and picking online orders for various product.
  • Assist customers with credit card inquiries as well as their online orders.
  • Maintain a good record of opening charge applications and online orders.
  • Served as a personal stylist to customers and placed online orders.
  • Gathered online orders using Order Management System (OMS).

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24. New Clients

average Demand
Here's how New Clients is used in Sales Support Associate jobs:
  • Created customer identification documents for new clients.
  • Educate new clients on banking, investment and trust services that the company offers.
  • Trained new clients, either at company site or most often at client site.
  • Supported sales team by generating and building a lead pipeline of new clients.
  • Coordinated training sessions for new clients to include travel arrangements and training collateral.
  • Produced and updated presentations for sales associates to cultivate relationships with new clients.
  • Provide customer service to existing and new clients within book of business.
  • Supported the strategic sales team implementing accounts and orders for new clients.
  • Initiated all new clients and coordinated background checks and drug screens.
  • Prospected and secured new clients by telephone and in person.
  • Present insurance benefits to current and prospective new clients.
  • Provide assistance to sales staff in capturing new clients.
  • Source new clients through various sources including lead management.
  • Enter new clients into database using ACE.
  • Maintained the Institutional database of existing opportunities Developed liquidation, transition and implementation strategies for new clients utilizing TRUST 3000.
  • Prepared pricing quotes and service level agreements (SLAs) for new clients.
  • Create new usernames and accounts for new clients to access Compensation offerings.
  • Provided support with pricing of new clients' healthcare premiums.
  • Assisted sales staff including marketing to new clients Expanded business by cataloging sales leads and grouping for efficiency Maintained accurate job records
  • Recruited new clients through networking Managed and processed all sales transactions and orders Provided support and guidance to employees

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25. CRM

average Demand
Here's how CRM is used in Sales Support Associate jobs:
  • Retrieve daily activity reports for assigned consultants using ACRM database.
  • Entered project information into the Project Management/CRM program.
  • Updated the CRM (SalesForce) on a daily basis to complete closed business and track any new potential sales opportunities.
  • Provide technical assistance for CRM (customer relationship management database), report generation, quoting tool for sales team.
  • Generate and maintain reports for national account customers- KPI reports, scorecards from CRM, roof rating reports, etc.
  • Document all critical information in CRM, updating profiles, and refer good leads to sales management team.
  • Develop various CRM reports to support team efforts to drive sales, maintain relationships, and client prospecting.
  • Tracked contacts, prospects and customer needs for myself and some team members through using proprietary CRM system.
  • Document all sales stages using Microsoft CRM and provide status updates to the teams and end users.
  • Lead and executed initiatives in outside and inside sales using Customer Relationship Management (CRM) reports.
  • Identify invalid data in the CRM databases and work with the appropriate parties to get it resolved.
  • Document daily activities and create/maintain updates prospect and client information in customer relations management (CRM).
  • Trained 10 sales team new hires on CRM software to ensure effective customer management and engagement.
  • Track and maintain divisional sales and territory information using Microsoft Office, Map Point and SAP/CRM.
  • Used Clarify CRM tool to verify U-verse orders and Order Track for Wireless orders.
  • Enter all sales activities in the ACT!/Pivotal CRM on a daily basis.
  • Create and close case of services provided to clients in the Sugar CRM program.
  • Maintained customer management database (CRM) by resolving duplicate records and merging contacts.
  • Experienced user of Customer or Contact Relationship Management (CRM) Microsoft platform.
  • Completed client contracts, uploaded them onto a global CRM system - SalesForce.com.

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26. Company Standards

average Demand
Here's how Company Standards is used in Sales Support Associate jobs:
  • Provided key assistance as manufacturer representative to outside vendor groups in showroom resets, ensuring completion to company standards.
  • Provide excellent quality customer service, while maintaining excellent level of company standards and positive attitude.
  • Ensured floor recovery was completed accurately and according to company standards.
  • Replenished merchandise to company standards to keep product abundant.
  • Maintain stockroom to company standards including cleanliness and organization.
  • Participate in inventory audit according to company standards.
  • Performed daily maintenance routines to keep store company standards
  • Closed out store location daily after hours, assisted in refolding all clothes back to company standards for next day operations.
  • Resolved customer issues, trained new employees to become effective sales team members and implemented company standards and styling requirements.
  • Assisted in the execution of merchandising and operational functions to Company Standards within sales floor areas as assigned.
  • Worked in a fast paced environment while adhering to company standards often with little or no supervision.
  • Unload, sort and replenish merchandise to sale's floor and stock areas according to company standards.
  • Replenish the product on the sales floor and making sure that they are up to company standards.
  • Developed financial planning budgets and expense programs for total store to insure company standards were achieved.
  • Organized store according to company standards stocked and tagged merchandise on sales floor and in stockroom.
  • Restock the sales floor and maintain sizing and colorization Organize merchandise according to company standards.
  • Trained all incoming and current associates on processing and presentation of merchandise per company standards.
  • Assist in preparing displays and maintained store appearance in accordance with company standards and guidelines
  • Performed Closing and opening duties such as refolding and stocking merchandise to company standards.
  • Work to provide efficient merchandise flow to the entire store to satisfy company standards.

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27. Loss Prevention

average Demand
Here's how Loss Prevention is used in Sales Support Associate jobs:
  • Served as asset protection/loss prevention and monitored store shrink performance.
  • Maintained expected operational and merchandising standards, including loss prevention.
  • Assist Loss Prevention by reporting any suspicious activity immediately.
  • Adhered to Loss prevention and inventory control
  • Performed price audits, quarterly counts, recycled store product, and updated inventory system to support loss prevention efforts.
  • Focused on cleanliness and excellent customer service as a means of Loss Prevention during busy holiday hours.
  • Provided leadership to store stockroom staff, maintenance staff, loss prevention and office staff.
  • Maintained knowledge of current promotions, policies regarding customer transactions and Loss Prevention Best Practices.
  • Ensured loss prevention and secured the premises for the safety of the customers and employees.
  • Maintain the integrity of the store by following and implementing the Loss Prevention guidelines.
  • Helped to maintain an accurate count of merchandise by performing Inventory and Loss Prevention.
  • Attended training classes in loss prevention, suggestive selling, and training of new employees
  • Operate cash register, open store credit accounts, aid in loss prevention.
  • Use training in loss prevention to help deter theft and recover merchandise.
  • Maintain standards in merchandise handling, visual presentation, and loss prevention.
  • Assisted loss prevention when needed in order to apprehend theft suspects.
  • Adhere to loss prevention and safety policies in daily operations.
  • Addressed loss prevention issues on-site and followed proper protocol.
  • Adhere to Loss Prevention controls and compliance procedures.
  • Alerted loss prevention on thefts and potential thefts.

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28. Customer Complaints

average Demand
Here's how Customer Complaints is used in Sales Support Associate jobs:
  • Recognized by management team for superior customer service and ability to resolve customer complaints.
  • Resolve customer complaints or involves the appropriate manager to ensure customer satisfaction.
  • Responded to customer complaints, utilized effective customer service to retain customers.
  • Resolve customer complaints by researching products and different manufacturers.
  • Resolved customer complaints in a timely and empathetic manner.
  • Interacted directly with customer to resolve customer complaints.
  • Resolve and document customer complaints and escalations.
  • Documented customer complaints and presented timely resolutions.
  • Evaluated orders, provide appropriate assistance, and follow through to ensure customer needs were met Identified and resolved customer complaints/issues.
  • Supported NCR Sales to ensure orders are configured as customized by the customer and ensured any customer complaints addressed and rectified.
  • Worked closely with the Quality team and Account Managers to facilitate returns of material or any other customer complaints.
  • Exhibited personable attitude in dealing with customer complaints JC Penney - Bismarck, ND (2001-Present)
  • Handled all customer complaints and requests in a manner that satisfied both the customer and BellSouth.
  • Take care of customer complaints, concerns and disputes to provide 100% customer satisfaction.
  • Assist with customer complaints, ordering of supplies; customer gift wrap and packaging.
  • Resolve customer complaints, guided them and provided then with great customer service.
  • Fielded customer complaints and problems, resolving as needed to assure their satisfaction.
  • Listen to customer complaints and resolve any issues to ensure customer happiness.
  • Assisted with customer complaints and issues regarding discrepancy's in quotes.
  • Handled customer complaints in-store as well as over the phone.

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29. Product Information

average Demand
Here's how Product Information is used in Sales Support Associate jobs:
  • Handled inbound calls corresponding with various retailers and private consumers nationwide regarding all order and product information.
  • Performed entering new customer and product information into system, relief assistance for receptionist and other miscellaneous assignments
  • Spearheaded operational improvements for customer service department, updating distributors with new product information and delivery dates.
  • Upgraded product information sheet that facilitated order taking and warehouse picking.
  • Provided customer service via order taking, dispensed product information.
  • Answered and responded to customer inquiries regarding product information.
  • Educated brokers on policy and product information.
  • Provided accurate product information and serve as knowledgeable resource for the customer, accurately representing the client and new.
  • Obtained pictures, drafts, schematics, and end-product information relevant to the present project for engineer review.
  • Single point of contact for sales rep provided tech support, product information, and customer account information.
  • Assessed current trends: advised clients on styling and product information, whilst building and maintaining client relationships.
  • Effected customer satisfaction by providing product information on the floor and assistance at the point of sale.
  • Process sample orders, sales quotes and provide product information requested by customers by phone and email.
  • Explained product information, in-store promotions and the benefits of the Banana Card to all customers.
  • Updated website product information, downloaded results of email campaigns and organized the data for analysis.
  • Administered support to Sales on regulatory issues, tariff research, competition pricing and product information.
  • Organized the inventory process, oversaw merchandising and became an expert with product information.
  • Partner with Customer Service Specialists when customers require a deeper level of product information.
  • Trained new team members on process, tools, and key digital product information.
  • Supported manager, other sales staff with customer requests, and product information.

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30. High Volume

low Demand
Here's how High Volume is used in Sales Support Associate jobs:
  • Handled high volume of local and national accounts* Created operational paperwork and procedures to enable organization to work more efficiently.
  • Provided an extraordinary track record of customer care excellence within a high volume environment.
  • Coordinated a high volume of incoming calls to provide superior customer service through the delivery of information and resources.
  • Shipped high volume of orders daily; followed all procedures and kept accurate records to ensure quality control.
  • Order expediter in a high volume corporate insurance agency (approximately 25 orders per day).
  • Developed an essential support role for a rapidly growing, high volume institutional sales desk.
  • Shipped high volume of customers order daily; followed all procedures and kept accurate inventory.
  • Answer high volume of incoming calls from customer regarding purchase orders and shipping information.
  • Managed a high volume of incoming calls; updated account data and answered inquiries.
  • Assisted sales teams when they were receiving a high volume of incoming calls.
  • Take initiative in high volume environment; consistently provide sell-ups on products.
  • Managed over 75 loans a week in a high volume lending office.
  • Direct sales for high volume location with strong emphasis on customer service.
  • Handle a high volume of calls mostly dealing with customer service.
  • Managed high volume call center help desk and customer support departments.
  • Managed high volume of customers in a friendly and courteous way.
  • Receive high volume of inbound calls & provide homeowners insurance quote.
  • Maintained high volume key strokes per hour with minimal errors.
  • Manage cash register and financial transactions for high volume shop.
  • Put in responsibility of the high volume cash register.

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31. Trade Shows

low Demand
Here's how Trade Shows is used in Sales Support Associate jobs:
  • Facilitated company representation at trade shows and open-house events at client locations.
  • Develop and execute local marketing initiatives to include trade shows
  • Coordinated participation and travel arrangements for trade shows.
  • Participated in local and international trade shows.
  • Demonstrated product benefits/features at Trade Shows.
  • Organized all trade shows by registering the company, ordering all equipment, making hotel reservations, and travel arrangements.
  • Attended trade shows as a representative of Chef'n to increase brand awareness and drive sales of new products.
  • Organized and maintained spreadsheets detailing sales reports, sales leads from trade shows, and revenue generated from shows.
  • Planned and participated in various trade shows, seminars, as well as organizing yearly company User Conference.
  • Increased material delivered by up to 500% for direct mail, advertising, marketing and trade shows.
  • Attended scheduled trade shows with activities including booth duty, collection of customer, supplier and competitor information.
  • Attended trade shows to showcase product line and interfaced with prospective customers to discuss product features and benefits.
  • Arranged & booked all travel and trade shows for CEO, sales team, and company employees.
  • Supported sales efforts during trade shows and provided feedback from the clients to the marketing team.
  • Created trade show material, while attending trade shows to promote product and services.
  • Researched trade shows in order to find any foreign exhibitors attending upcoming shows.
  • Coordinate trade shows and travel arrangements for Outside Sales Managers & Sales Team.
  • Attended local trade shows and worked in product booths on behalf of vendors.
  • Organized and attended joint sales meetings and regularly attended trade shows and conferences.
  • Coordinate trade shows and implements sales follow up with new prospective clients.

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32. Powerpoint

low Demand
Here's how Powerpoint is used in Sales Support Associate jobs:
  • Collaborated with sales executive to develop PowerPoint presentation tailored to customer need.
  • Designed PowerPoint presentations and handouts for Train-the-Trainer purposes.
  • Hosted team training presentation via Microsoft PowerPoint presentations.
  • Prepare media documents for sales promotions and newsletters using various software including MS Office (Word, Excel, PowerPoint).
  • Assisted 11 Engineers in preparing contracts, proposals, spreadsheets, and PowerPoint presentations for new and retrofitted commercial HVAC systems.
  • Prepared PowerPoint presentations for the sales teams to help attract new clients and IT graduates into the program.
  • Assisted in preparing contracts, proposals, spreadsheets, and PowerPoint presentations.
  • Generated and laid out all product sell sheets and item line presentations with the aid of Microsoft PowerPoint and Adobe Photoshop.
  • Maintain, correct, and update advertising sale price sign for product discounts using Photoshop and Microsoft PowerPoint.
  • Monitored and updated profit and loss statements through QuickBooks, Excel Managed online sales Designed and organized PowerPoint presentations
  • Submitted product spreadsheets and powerpoint presentations to Account Managers, District Mgrs and Area VP.

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33. Special Projects

low Demand
Here's how Special Projects is used in Sales Support Associate jobs:
  • Performed liaison functions and special projects as delegated by Managing Director and Operations Manager.
  • Trained employees, managed special projects and organized business initiatives in order to advance the sales process and increase team revenue.
  • Served as back up for all associates, point of contact for special projects, and trained new hires.
  • Promoted to Team Leader with responsibility for training and front line supervision for special projects.
  • Implement pricing strategies, special projects and collaborates with the leadership team to enhance margins.
  • Provided high-level sales support to Loan Officers and Portfolio Manager to complete special projects.
  • Assisted Account Executives with sales presentations and special projects related to the National Database.
  • Created and participated in Special projects and focus groups regarding Annuity Express systems.
  • Help Sale Support Supervisor, with any special projects we have going on.
  • Assist with special projects as assigned by Asset Managers and Management staff.
  • Supervised special projects, audit reports, performed quality checks and assurances.
  • Be prepared to assist on special projects with other departments as needed.
  • Tracked status or orders and special projects, and expedites deliveries.
  • Work on special projects as the store needs them done.
  • Coordinate special projects with publishers, buyers and marketing department.
  • Assisted Branch Manager on special projects and maintained stockroom.
  • Assisted with special projects for the department when needed.
  • Assist QA manager when needed for special projects.
  • Performed special projects as assigned by Sales Manager.
  • Provide support and research for special projects.

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34. Order Processing

low Demand
Here's how Order Processing is used in Sales Support Associate jobs:
  • Handle order processing administration and management of orders for designated area.
  • Developed an in-depth knowledge of order processing and ensured accuracy.
  • Averaged several thousand dollars in order processing monthly.
  • Utilized an order processing database (SAP), Microsoft Office skills, and other proprietary trade promotion software daily.
  • Communicate and follow up with various departments via phone and email to ensure accurate order processing and prompt installations.
  • Reduced order processing time by over 50% by integrating EDI (Electronic Data Interchange) into process.
  • Work in multiple systems at once to create a quote quickly and efficiently for the order processing teams.
  • Order processing and act as an extension of the Sales Team when representatives were away from the office.
  • Order Processing: Received and confirmed orders received via fax, EDI, email and Messenger.
  • Managed order processing, involving time constraints and high level of detail.
  • Provide support to the Sales Team - Order processing - Price quotations.
  • Assist consumer and retail customers across the nation with order processing.
  • Assist Military Sales team with quotations and sales order processing.
  • Work order processing and customer service contact for Merck/JLL.
  • Streamlined the process for order processing to delivery.
  • Executed Batch jobs for Order processing.
  • Carry out order processing activities.
  • Order processing/entry, price quotations,
  • Major Accounts Manage major account order processing to ensure proper sales order booking into Oracle based sales order system.
  • Utilize project management skills through managing the day-to-day workflow of order processing.

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35. Troubleshoot

low Demand
Here's how Troubleshoot is used in Sales Support Associate jobs:
  • Provided technical expertise to enterprise customers by troubleshooting and resolving complex customer cases encountered while using the platform.
  • Worked collaboratively with sales associates and management to effectively problem solve and troubleshoot solutions.
  • Assisted customers with troubleshooting and provided technical support to ensure mechanisms performed to standard.
  • Circuit provisioning formats used to troubleshoot, verify activation completion in switches.
  • Initiated on-site surveys and troubleshooting guidance/ solutions where applicable.
  • Provide support and troubleshooting for endoscopy products.
  • Articulated clear explanations in troubleshooting customer matters.
  • Provided technical assistance, troubleshooting and training.
  • Research and troubleshoot customer service problems
  • Performed basic troubleshooting with customers.
  • Provide technical support, troubleshooting electronics, solve issues with equipment, including operational, maintenance and repair aspects of equipment.
  • Worked with team coaches and team members to ensure all understood new process and helped troubleshoot any issues that were discovered.
  • Assist callers with technical questions and setting up various products in conjunction with other 3rd party products and troubleshooting website issues.
  • Support, diagnose, and troubleshoot problems that customers are having with online products including websites, hosting, and domains.
  • Maintained customers accounts by troubleshooting errors with their domains, websites, hosting, email accounts, servers, cloud-based products.
  • Supported 65 account executives in worldwide software and hardware order fulfillment operations; administration, processing, transportation, and troubleshooting.
  • Performed troubleshooting services to diagnose and repair client desktop and laptop hardware, disassembling and reassembling hardware as needed.
  • Followed through on all troubleshooting until the issue was resolved or a ticket was placed to resolve the issue.
  • Diagnose, troubleshoot and resolve client's issues regarding hardware, software, upgrades and other automation concerns.
  • Assisted customers with computer issues, including troubleshooting problems and applying repairs in person and over the phone.

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36. Customer Relationships

low Demand
Here's how Customer Relationships is used in Sales Support Associate jobs:
  • Managed customer relationships and product calls with account executives for existing and potential business partners.
  • Collaborate with sales team to identify new revenue generating opportunities and foster customer relationships.
  • Provide exceptional customer service in order to retain accounts and build customer relationships.
  • Encouraged happy customer relationships in telecommunications, emails, and letters.
  • Developed and maintained customer relationships to ensure impeccable customer experience.
  • Initiated new customer relationships activities to boost quarterly sales initiatives.
  • Created sales by building customer relationships & advising merchandise selections.
  • Developed new and existing customer relationships with corporate clients.
  • Build and maintain customer relationships within specified area.
  • Improved sales by cultivating customer relationships.
  • Maintained customer relationships and facilitated sales.
  • Maintained and improved customer relationships.
  • Increased sales 3% monthly due to creative point-of-sale schematics, correct pricing and increased customer relationships.
  • Operate point of sale, take phone calls and orders, and maintain excellent customer relationships.
  • Maintained sound customer relationships by handling questions and concerns with speed, accuracy and professionalism.
  • Maintained customer relationships with North and South American customers through phone and email interactions.
  • Managed and negotiated 80+ proposals resulting in cost savings and strong customer relationships.
  • Maintained positive customer relationships with up to 50 patients at any given time.
  • Developed, managed, and built new customer relationships to secure inventory.
  • Handled and maintained customer relationships via phone, fax, and email.

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37. Company Vehicle

low Demand
Here's how Company Vehicle is used in Sales Support Associate jobs:
  • Performed deliveries of industrial products with company vehicle.
  • Placed and fulfilled orders, received and shipped inventory, and performed local sales calls and delivered orders with company vehicle.
  • Assisted with sales and customer services, managed inventory, and performed local sales calls and deliveries using company vehicle.
  • Assembled and delivered inventory to be merchandised on location for manufacturing companies with the use of the company vehicles.
  • Operated company vehicles to and from accounts delivering product's, checking bin stock and marking down order's.
  • Assist with sales, manage inventory, place orders, and perform deliveries with company vehicle.
  • Enter customer purchases into Oracle, fill orders and deliver materials using a company vehicle.
  • Operate company vehicles safely and courteously while following the rules of the road.
  • Used company vehicle to make deliveries to various industrial plant sites.
  • Answer phones, place orders and preform deliveries with company vehicle.
  • Operate company vehicles while navigating to customer places of business.
  • Participated in sales calls and deliveries using company vehicle.
  • Performed sales calls and deliveries with company vehicle.
  • Deliver product to customers with company vehicle.
  • Perform deliveries in company vehicle.
  • Perform deliveries with company vehicle.
  • Controlled inventory through cycle counting Participated in customer service over the phone and in-store Delivered customer orders with company vehicle
  • Assisted with sales/customer service.Managed and cycle counted inventory.Placed and fulfilled orders.Received and shipped inventory.Operated forklift daily.Performed deliveries with company vehicle.

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38. Customer Base

low Demand
Here's how Customer Base is used in Sales Support Associate jobs:
  • Spearheaded diversification of customer base, branching out across sectors with focus on improving financial integrity and increasing profitability.
  • Identified short-term and long-term sales retention and penetration opportunities from existing customer base that resulted in increased revenue.
  • Quote high quantity quote requests as requested from Sales Executives, VP of Sales, Multi-Line Reps and Customer Base.
  • Developed plans for revenue attainment within defined territories, presentation of sales proposals to new clients and existing customer base.
  • Manage entire customer base, including product/equipment orders, problems or questions (only support personnel on staff).
  • Led business development and marketing efforts, which expanded the customer base and introduced products to specialty markets.
  • Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail.
  • Provided training, education and ongoing support for all products to customer base for educational publishing company.
  • Demonstrated entrepreneurial approach to growing customer base and client spend, and partner effectively with team members.
  • Handled a variety of art project and expanded customer base through innovative graphics art work.
  • Worked part-time in the store as a stylist while generating a consistent customer base.
  • Worked with a diverse customer base and found solutions that meet their individual needs.
  • Develop strategic partnerships with my customer base of 79 Agents and 5 Agency Managers.
  • Support sales to existing customer base and develop new customers for future business.
  • Prepared weekly and monthly inventory reports for entire customer base.
  • Handled customer complaints, working with a diverse customer base.
  • Traveled nationwide to attend shows and expand customer base.
  • Support in expanding customer base for products and services.
  • Negotiate contracts with customer base and strengthen vendor relationships.
  • Resolve client issues to retain our customer base.

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39. Customer Questions

low Demand
Here's how Customer Questions is used in Sales Support Associate jobs:
  • Provided knowledgeable advice and support for customer questions and concerns and resolved customer problems professionally and promptly.
  • Respond to customer questions and requests regarding store merchandise, department information, and pricing in prompt and efficient manner.
  • Answer phone calls, place orders, quote customers, and answer customer questions to the best of my ability.
  • Retail Stock shelves, racks, cases, bins and tables; Straighten merchandise; Answer customer questions about merchandise.
  • Implemented new services, training customers on the effective use of the services and answering routine customer questions.
  • Utilize vast knowledge of mobile devices and smart accessories to assist with customer questions, concerns and training.
  • Answer incoming calls and online chats helping with customer questions or assisting them along in the sales process.
  • Provided customers with the best possible shopping experience, and addressed & resolved customer questions and concerns.
  • Key Responsibilities and Results: * Handled customer questions, complaints, and billing inquiries.
  • Answered customer questions using Oracle, Clarify, Agile, and various other tools.
  • Answer customer questions about products, prices, availability, and credit terms.
  • Answered customer questions or directed them to appropriate staff members.
  • Assist the sales people with customers and customer questions.
  • Respond to customer questions via phone and email.
  • Answered customer questions regarding billing and service problems.
  • Respond to customer questions with haste and accuracy.
  • Answered customer questions via telephone.
  • Provided quality customer service, interaction and answered customer questions Contacted customers to request donations for fundraisers
  • Answer customer questions involving products, processes, and maintenance with KLS productsand instruments.
  • Answer customer questions or concerns in regards to products and receive positive customer feedback.

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40. Retail Store

low Demand
Here's how Retail Store is used in Sales Support Associate jobs:
  • Engage customers with a positive attitude and look to assist them as they walk into the Retail Store.
  • Facilitated daily operations for retail store, including store sales, business development, and excellent customer service.
  • Trained new hires as well as facilitate communications from Management to all staff in the retail store.
  • Performed inventory in the retail store and in the store's warehouse.
  • Entered bulk customer orders into SAP to support Apple retail stores.
  • Assisted the sales and management teams for a large retail store.
  • Worked at the retail store Best Buy for several months.
  • Cross-trained in different areas in retail store.
  • Maintained a welcoming retail store appearance.
  • Perform daily projects to ensure Masco products are properly displayed at Lowe's retail stores.
  • Assisted Nextel retail stores and Indirect dealers with pre-sale and post-sales support.
  • Streamlined retail store operations In charge of store resets to facilitate sales Sales Support team member of the month

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41. Current Sales

low Demand
Here's how Current Sales is used in Sales Support Associate jobs:
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchange merchandise for customers and accept returns.
  • Maintained knowledge of current sales and promotions; maintained pricing and visual standards.
  • Maintain knowledge of current sales and promotions to increase store profitability.
  • Greet and communicate with customers on current sales and opportunities.
  • Educate customer on current sales promotions.
  • Changed all store displays & signs to match current sales promotions, Responsible for closing all sales at the cash register.
  • Maintain knowledge of current sales and promotions, policiesregarding payment and exchanges and security procedures.
  • Maintain store presentation standards Assist customers with selecting merchandise Promote the current sales quarter key drivers

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42. Potential Customers

low Demand
Here's how Potential Customers is used in Sales Support Associate jobs:
  • Attended industry expos to search for qualified potential customers for LTL temperature control transportation.
  • Provided sales team with information to match potential customers with company available equipment.
  • Solicit potential customers regarding heating and cooling products and services.
  • Conducted insurance product offering presentations with current and potential customers.
  • Entered material quotations for existing and potential customers.
  • Assisted potential customers with product information.
  • Created proposal letters for potential customers.
  • Present merchandise to potential customers.
  • Requested profiles for potential customers.
  • Handled the initial contact for the company, dealing with potential customers via phone, E-mail, and Live Chat sessions.
  • Maintained all office machines, faxes, scans, sent mail to potential customers, provided accounting and finance reports.
  • Assist CSL in effectively converging lookers into buyers and style potential customers according to current fashion trends.
  • Contacted potential customers and suppliers to arrange appointments for updates on raw material prices and market prices.
  • Engage potential customers in synchronous chat in order to support buy decisions and the online sales process.
  • Support branch sales Support branch sales strategically by proactively referring potential customers to the Platform.
  • Reached and exceeded call goals, contacting as many potential customers as I could.
  • Generated sales leads by providing information on products and services to potential customers.
  • Answer inbound calls from potential customers and answer questions about foundation repairs.
  • Interacted with potential customers over the phone on a daily basis.
  • Set up new accounts, obtained credit history on potential customers.

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43. Office Supplies

low Demand
Here's how Office Supplies is used in Sales Support Associate jobs:
  • Ordered and organized office supplies, created and managed the filing system, updated customer database, and addressed customer inquiries.
  • Ordered all office supplies, and was responsible for inventory of all customer and agent give-a-ways.
  • General office duties to include mail sorting, submitting maintenance requests and ordering of office supplies.
  • Performed year-end inventory of office equipment and office supplies with 95% accuracy.
  • Coordinated sales meeting, ordered office supplies, used online FedEx for employees.
  • Order and maintain office supplies, maintain office accounts and prepare sales presentation/packages.
  • Manage inventory and coordinate the ordering of resource materials and office supplies.
  • Support in purchasing of tires, tire accessories and office supplies.
  • Managed the inventory of marketing materials, office supplies.
  • Order both Marketing materials and office supplies.
  • Handle package deliveries and office supplies.
  • Order office supplies Assist with lead management cards, contract documents, contract specifications, change orders and bust out forms.
  • Answered phones, filed and archived client files, ordered office supplies including requests for equipmentmaintenance or troubleshooting.
  • Maintain printers, copy machines and fax machines and order office supplies as needed.
  • Order all office supplies for company ad handle restocking.
  • Input advertising orders to the publisher through MYPS operating system Managed directory library Assembled tear page binders for clients Ordered office supplies
  • Answered Multi Line Phones Typed and Prepare Proposals Typed and Prepare Workorders Typed Correspondence Create New Files Order Office Supplies

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44. Fastenal

low Demand
Here's how Fastenal is used in Sales Support Associate jobs:
  • Inventory control (Cycle Counting, COG adjustments, Discrepancy processing) FASTENAL
  • Demonstrated and gained technological skills while becoming very comfortable with the internal Fastenal computer system and company website
  • Executed inventory transfers to other Fastenal Company branches when requested.
  • Expanded Book of Business by reaching out to new customers and establishing a Fastenal presence in their facilities.
  • Focused myself on being a model employee while following Fastenal s career plan to be considered for advancement.
  • Create quotes and invoices for customers on account by utilizing the Point-of Sale system and Fastenal Intranet.
  • Scan all parts into Fastenal's POS system; allocate parts into appropriate inventory locations.
  • Developed and progressed with three different Fastenal locations within North and South Carolina.
  • Studied product and procedure manuals available through the Fastenal School of Business.
  • Compiled quotes and cross referenced customer products with Fastenal parts.
  • Delivered a large percentage of Fastenal sales to Oshkosh Corporation.
  • Transfer products to other Fastenal locations.
  • Focused on all Fastenal orders.
  • Received in all Fastenal products and organized them according to customer number or stocking location in Winona store.
  • Negotiated pricing between vendors and Fastenal as well as between Fastenal and end consumers.

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45. Stock Shelves

low Demand
Here's how Stock Shelves is used in Sales Support Associate jobs:
  • Unload truck, sort merchandise, stock shelves, mark clearance and provide customer service.
  • Stock shelves and displays, take product inventory, and maintain sales records.
  • Help restock shelves, answer phones, help customers find parts or products.
  • Help customers select products, run register, as well as stock shelves.
  • Unload merchandise off the trucks stock shelves, straighten out sales floor.
  • Warehouse would stock shelves load and unload trailers of product.
  • Stock shelves, assist salesperson, organize and manage accounts daily
  • Assist customers, stock shelves, run cash register
  • Restock shelves and displays in the store.
  • Stock shelves and racks with merchandise.
  • Check in freight and stock shelves.
  • Unload freight trucks, stock shelves.
  • Stock shelves in clothing and beauty (makeup, perfumes, lotions, etc.
  • Stock shelves Assist customers on sales floor.
  • STOCK SHELVES Receive shipment, sort, and put items out for sale
  • assist customers,,stock shelves, and work registers
  • Unload truck * Stock shelves Helped customers
  • Stock shelves * Unload trucks * Provide customer service * Help with cash register * Answer phones Organization of merchandise
  • Unload trucks Stock shelves Help customers Macys Buford, a

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46. Special Orders

low Demand
Here's how Special Orders is used in Sales Support Associate jobs:
  • Provided assistance to the customers in selection, demonstration, and purchase of product including special orders and installations.
  • Assist outside sales with estimates, orders, purchasing, special orders, delivery schedules, and customer service.
  • Placed special orders and make sure our quality and shipping department will follow it at the time of delivery.
  • Leveraged teamwork with internal partners to coordinate will-calls, customer pick-ups, customer credits, and special orders.
  • Ensured support to customers issues, prepared invoices, entered special orders/draws, collection notifications and returns.
  • Executed the ability to plan and organize work to fulfill sales needs for replenishment and special orders.
  • Processed purchase transactions, item returns, gift card orders, special orders, account payments.
  • Interfaced with management concerning pricing, availability, damaged product, buy-backs, and special orders.
  • Escalated point of contact for associates in call center as store associate for special orders.
  • Placed special orders and located other stores to find desired items.
  • Created sales orders, repair, and special orders using Dynamics.
  • Place special orders and call other stores for desired items.
  • Keep track of buy-backs, special orders and damaged products.
  • Assisted customers with their purchases and special orders.
  • Handled special orders and non-stock item orders.
  • Verified all special orders for accuracy.
  • Provided quotes, handling special orders, order expedition, tracking orders, provided quotes for repair cost and parts.

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47. Sales Process

low Demand
Here's how Sales Process is used in Sales Support Associate jobs:
  • Contribute to developing sales processes and procedures relating to order administration and order fulfillment.
  • Identified new business opportunities, discussed available products and engaged sales process.
  • Implemented different internal company sales processes initiated by sales operation team.
  • Tracked performance optimization and enforcing sales process conformance.
  • Research; provide marketing and client information to the client team for use in the planning, presentation and sales process.
  • Help customers to understand the value of Go Daddy products and benefits of long-term purchases through a consultative sales process.
  • Provide industry, prospecting, and client research to support sales process and assist with sales presentation content development.
  • Assisted inside and outside sales representatives with various administrative tasks, which streamlined and expedited the sales process.
  • Monitor the sales process from submitting an order to verifying that installations are successfully completed.
  • Established sales process and grew revenues from 0 to $1.5M in two years.
  • Improved sales processes by providing End of Quarter Guidelines that impacted their revenue.
  • Supported senior sales professionals with multiple aspects of the advertising sales process.
  • Assisted Sales Representatives with any urgent needs during their sales process.
  • Assist in sales process by completing outside sales agent's requests.
  • Resolve sales process and customer service issues on behalf of account.
  • Create purchase orders and perform quality control throughout the sales process.
  • Helped streamline the sales process by creating reports and spreadsheets.
  • Assist the sales team with all aspects of the sales process.
  • Help to generate sales and complete the sales process while working with advisors as well as the end client.
  • Followed through the healthcare/sales process by assisting brokers in facilitating the enrollment process with the end user.

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48. Cycle Counts

low Demand
Here's how Cycle Counts is used in Sales Support Associate jobs:
  • Conducted routine cycle counts and inventory audits to replenish inventories while minimizing excess.
  • Minimize shrink by maintaining accurate inventory through box counts, cycle counts, and shipping and receiving.
  • Move pallets of inventory around warehouse while taking weekly cycle counts to conform to company specifications.
  • Completed daily tasks of putting orders together, putting stock away, and completing cycle counts.
  • Conducted cycle counts, received in product, accounts receivables, inventory redistribution, etc.
  • Restocked on-site customer vending machines, check inventory, and perform cycle counts.
  • Manage inventory by placing in appropriate locations and performing cycle counts.
  • Conduct inventory / cycle counts as assigned by manager/team lead.
  • Communicate with store leadership about the results of cycle counts.
  • Generate reports, perform cycle counts and make inventory adjustments.
  • Performed cycle counts to track and maintain quantity of stock.
  • Conducted a minimum of two cycle counts per week.
  • Cycle Counts, Collection of past due accounts.
  • Manage store inventory by performing daily cycle counts.
  • Conduct daily cycle counts to track shrinkage.
  • Managed inventory by completing cycle counts daily.
  • Manage inventory by doing monthly cycle counts.
  • Do regular cycle counts/inventory of product.
  • Maintain inventory and preform cycle counts.
  • Conduct inventory checks and cycle counts.

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49. Outbound Calls

low Demand
Here's how Outbound Calls is used in Sales Support Associate jobs:
  • Handled a high call volume of inbound and outbound calls from members and providers that needed the status of their accounts.
  • Handle outbound calls to a national customer base to welcome businesses that have just opened a new account.
  • Established and developed new account relations by outbound calls to former customers and account analysis of all customers.
  • Perform sales functions in outbound calls to the customer base for software sales, campaigns and projects.
  • Provided outstanding customer service and resolved customer's issues with both inbound and outbound calls.
  • Handled outbound calls informed customers of new promotional offers, services and price changes.
  • Placed outbound calls to customers following up on orders and that were not purchased.
  • Handled heavy inbound and outbound calls, representing stores throughout 4 different states.
  • Placed outbound calls for home service promotions while implementing excellent customer service.
  • Placed outbound calls to patients and clinicians to move processes along.
  • Take all inbound and outbound calls to verify correct information.
  • Managed inbound and outbound calls to and from customers.
  • Initiated outbound calls and set an average of 10 appointments per week, per financial advisor.
  • Order and data entree Inbound and outbound calls Email and web support De-escalations Floor support Sales support

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50. Process Shipment

low Demand
Here's how Process Shipment is used in Sales Support Associate jobs:
  • Time management to process shipment efficiently.
  • Receive and process shipment three days a week in the off-season and five days a week during season.
  • Process shipment, teamwork to get it done fast, replenish, handle transactions, answer questions.
  • Process shipment, sensor merchandise, steam, hang, place on floor according to brand guide.
  • Lead team of associates to process shipments throughout the week to prepare for sales floor.
  • Process shipment, maintain stock room standards, replenish sales floor, floor sets
  • Receive shipment and stock sales floor, process shipment with security tags.
  • Process shipment, organize new product, perform markdowns and change signage.
  • Process shipment by myself or with a team in time expected.
  • Worked as part of a team to process shipments of products.
  • Process shipment, replenish sales floor, help customers when necessary.
  • Process shipments, replenish stock, and set up visual displays.
  • Process shipment and push new product onto the sales floor.
  • Process Shipment, set floor sets and back stock.
  • Receive and process shipments on a daily basis.
  • Process shipment and push product out to floor.
  • Oversee merchandise flow and process shipment.
  • Process shipments throughout the week.
  • Unload, load, and process shipment trucks.
  • Process shipment,Make sure the store was fully stocked and recovered as well as some cashiering duties

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20 Most Common Skill for a Sales Support Associate

Customer Service24.3%
New Merchandise19.6%
Sales Floor17.6%
Sales Support4.5%
Sales Goals4.3%
Stock Room3.1%
Technical Support2.9%
Purchase Orders2.9%

Typical Skill-Sets Required For A Sales Support Associate

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
20.3%
20.3%
2
2
New Merchandise
New Merchandise
16.4%
16.4%
3
3
Sales Floor
Sales Floor
14.7%
14.7%
4
4
Sales Support
Sales Support
3.8%
3.8%
5
5
Sales Goals
Sales Goals
3.6%
3.6%
6
6
Stock Room
Stock Room
2.6%
2.6%
7
7
Technical Support
Technical Support
2.5%
2.5%
8
8
Purchase Orders
Purchase Orders
2.4%
2.4%
9
9
Phone Calls
Phone Calls
2.2%
2.2%
10
10
Credit Card Transactions
Credit Card Transactions
1.9%
1.9%
11
11
Data Entry
Data Entry
1.8%
1.8%
12
12
Product Knowledge
Product Knowledge
1.7%
1.7%
13
13
Sales Reps
Sales Reps
1.6%
1.6%
14
14
New Accounts
New Accounts
1.5%
1.5%
15
15
Internet
Internet
1.2%
1.2%
16
16
Customer Orders
Customer Orders
1.2%
1.2%
17
17
Inventory Control
Inventory Control
1.1%
1.1%
18
18
POS
POS
1.1%
1.1%
19
19
Inventory Management
Inventory Management
0.9%
0.9%
20
20
Order Entry
Order Entry
0.9%
0.9%
21
21
Sales Department
Sales Department
0.9%
0.9%
22
22
Customer Accounts
Customer Accounts
0.9%
0.9%
23
23
Online Orders
Online Orders
0.8%
0.8%
24
24
New Clients
New Clients
0.8%
0.8%
25
25
CRM
CRM
0.8%
0.8%
26
26
Company Standards
Company Standards
0.7%
0.7%
27
27
Loss Prevention
Loss Prevention
0.7%
0.7%
28
28
Customer Complaints
Customer Complaints
0.7%
0.7%
29
29
Product Information
Product Information
0.6%
0.6%
30
30
High Volume
High Volume
0.6%
0.6%
31
31
Trade Shows
Trade Shows
0.6%
0.6%
32
32
Powerpoint
Powerpoint
0.5%
0.5%
33
33
Special Projects
Special Projects
0.5%
0.5%
34
34
Order Processing
Order Processing
0.5%
0.5%
35
35
Troubleshoot
Troubleshoot
0.5%
0.5%
36
36
Customer Relationships
Customer Relationships
0.5%
0.5%
37
37
Company Vehicle
Company Vehicle
0.5%
0.5%
38
38
Customer Base
Customer Base
0.5%
0.5%
39
39
Customer Questions
Customer Questions
0.4%
0.4%
40
40
Retail Store
Retail Store
0.4%
0.4%
41
41
Current Sales
Current Sales
0.4%
0.4%
42
42
Potential Customers
Potential Customers
0.4%
0.4%
43
43
Office Supplies
Office Supplies
0.4%
0.4%
44
44
Fastenal
Fastenal
0.4%
0.4%
45
45
Stock Shelves
Stock Shelves
0.4%
0.4%
46
46
Special Orders
Special Orders
0.4%
0.4%
47
47
Sales Process
Sales Process
0.4%
0.4%
48
48
Cycle Counts
Cycle Counts
0.4%
0.4%
49
49
Outbound Calls
Outbound Calls
0.4%
0.4%
50
50
Process Shipment
Process Shipment
0.4%
0.4%

147,155 Sales Support Associate Jobs

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