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Become A Sales Support Coordinator

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Working As A Sales Support Coordinator

  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Communicating with Persons Outside Organization
  • Selling or Influencing Others
  • Resolving Conflicts and Negotiating with Others
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $41,000

    Average Salary

What Does A Sales Support Coordinator Do At Cummins Inc.

* Delivery coordination of engines (all markets)
* Project/work order coordination within BMS
* Identify and Quote Replacement Engine Options
* After treatment and Parts support for OEM business
* Parts assistance and Sales Administration functions
* Operating Forklifts
* Cummins Sales and Service focuses strongly upon safety in all aspects of our operations.
* The successful candidate must likewise consider safety as paramount and demonstrate a substantial awareness of work place safety and environmental knowledge.
* Creates, maintains and promotes a safe, clean workplace

What Does A Sales Support Coordinator Do At Kelly Services

* Manage daily call activity according to defined expectations
* On behalf of the brand, promote messages via outbound telephone calls by engaging assigned targets in discussions to attain individual, territory and company goals for the program
* Profile and manage targeted list of HCPs and provide value-added benefits to grow product volume
* Maintain call productivity and metrics that are required by program
* Effectively and persuasively communicate with customers using effective selling, listening and negotiation skills, proper terminology and approved messaging
* Maintain thorough knowledge of product(s) and program
* Verify and complete required data entry in CRM systems, such as details of the target’s responses and any follow-through actions
* Listen and respond appropriately to customer needs and questions
* Create and maintain a positive impression with customers
* Fully comply with all laws, regulations, Code of Conduct, all privacy and data guidelines and relevant state and federal laws and regulations
* Provide clear and organized feedback at pre-determined intervals to brand teams for discussion for campaign evolution
* Key Working relationships:
* Report to Mature Brands Lead
* Work closely with other interns assigned to the program

What Does A Sales Support Coordinator Do At Comcast

* Complete reporting & analysis to manage sale to connect process
* Partner with service delivery teams to escalate activities falling outside service level agreement guidelines
* Manage tasks within a ticketing system for Sales Representative escalation items
* Quality assurance review of sales orders
* Act as central point of contact between Sales Representatives and service delivery teams
* Act as a knowledge center (SMEs) on order fulfillment process
* Systems
* Regional processes and procedures
* Identify tips and tricks to make Sales Representatives more effective
* Identify trends and gaps in fulfillment process
* Identify streamlining opportunities
* Customer contact on behalf of Sales Representative as deemed necessary
* Serves as subject matter experts in sales order preparation to support the vision of delivering quality customer service.
* Works with external customers to provide the best customer experience from call to install.
* Coaches and mentors sales representatives on techniques for submitting quality and successful orders.
* Creates and updates support process documentation for use as a sales center reference.
* Other duties and responsibilities as assigned
* Regular, consistent and punctual attendance.
* Must be able to work variable schedule(s) as necessary.
* Center hours are 7am
* pm MT.
* Core Responsibilities:
* Researches unreported/unpaid systems and ensures the timely collection of revenue through communication with distributors.
* Monitors data for errors and discrepancies.
* Researches, verifies, and corrects data in a timely manner.
* Maintains accounts receivables by reconciling outstanding accounts, posting revenue collected, following up with Product Sales Team.
* Maintains an up-to-date record of all negligent accounts by preparing reports such as Write-offs, Proof of Claims, etc.
* Prepares monthly and quarterly reports, analyzing planning vs. actual figures and explaining variances.
* Undertakes and proactively completes database cleanup projects.
* Regular, consistent and punctual attendance.
* Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
* Other duties and responsibilities as assigned.
* Job Specification:
* High School or Equivalent

What Does A Sales Support Coordinator Do At Quest Diagnostics

* Carries out recurring procedures independently.
* Responds to routine requests with standard answers.
* Maintains internal department reports (budget, training, etc.) Responsible for supplies, maintenance coordination, client master files, etc.
* Responsible for Account Set up, Data entry and master file maintenance.
* Handles variety of situations independently without supervisor's review.
* Screens calls, visitors, and incoming correspondence.
* Personally responds to procedural requests.
* Determines what requests need to be handled by supervisor or team member.
* Arranges meetings, and conferences

What Does A Sales Support Coordinator Do At Randstad

* Process new transactions in CRM.
* Prepare subscription agreements and manage customer signature process.
* Ensure all business is processed by year-end per customer-specific guidelines.
* Ongoing responsibility for the validation of the process for processing active renewals and new business.
* Examine usage reports for upsell of additional electronic products.
* Assist sales team with materials as business may dictate for their sales calls.
* Responsible for contract execution and acts as the coordinator for all correspondence and agreements from the customer.
* Process and complete active renewals for assigned sales team in line with year-end target.
* Retain data quality at or greater than 99
* for agreement details in CRM.
* Connect with clients regarding specifics of their license agreements, product details, quotes, etc.
* Coordinate with CIM, IG and E
* Delivery on a consistent basis to guarantee smooth transition of all business
* Work with legal, customers, and account managers to prepare license agreement, manage to have them approved by all parties.
* Accountable for obtaining approvals from all stakeholders for any non-standard CRM agreement.
* Operate call tracking system for customer interactions and maintain a 95% SLA and 90% customer satisfaction score.
* Working hours: M
* F

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Sales Support Coordinator Career Paths

Sales Support Coordinator
Executive Assistant Manager Sales Manager
Senior Sales Manager
7 Yearsyrs
Executive Assistant Account Executive Regional Sales Manager
National Sales Manager
9 Yearsyrs
Executive Assistant Account Executive
Senior Sales Executive
8 Yearsyrs
Account Executive Sales Manager
Sales And Operations Manager
7 Yearsyrs
Marketing Coordinator Marketing Consultant Account Manager
Strategic Accounts Manager
9 Yearsyrs
Marketing Coordinator Marketing Consultant Sales Manager
Group Sales Manager
5 Yearsyrs
Marketing Coordinator Marketing Specialist Account Manager
Territory Account Manager
7 Yearsyrs
Project Coordinator Consultant Account Manager
Global Account Manager
9 Yearsyrs
Project Coordinator Consultant Regional Sales Manager
Business Development Sales Manager
8 Yearsyrs
Project Coordinator Team Leader Customer Service Manager
Inside Sales Manager
6 Yearsyrs
Human Resources Coordinator Consultant Regional Sales Manager
Director Of Sales And Operations
10 Yearsyrs
Human Resources Coordinator Accountant Business Manager
Business To Business Sales Manager
7 Yearsyrs
Human Resources Coordinator Executive Assistant To President Event Manager
Sales And Event Manager
5 Yearsyrs
Executive Administrative Assistant Store Manager Sales Account Manager
Business Development Account Manager
7 Yearsyrs
Executive Administrative Assistant Owner/Operator Territory Sales Manager
Commercial Account Manager
8 Yearsyrs
Executive Administrative Assistant Team Leader Executive Team Leader
Sales Support Manager
6 Yearsyrs
Sales Specialist Customer Service Manager Inside Sales Manager
Inside Sales Account Manager
6 Yearsyrs
Sales Specialist District Sales Manager Key Account Manager
Account Development Manager
6 Yearsyrs
Operations Coordinator Marketing Specialist Senior Marketing Specialist
Assistant Vice President, Marketing
7 Yearsyrs
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Do you work as a Sales Support Coordinator?

Help others decide if this is a good career for them

Average Length of Employment
Sales Coordinator 2.6 years
Sales Assistant 2.1 years
Top Careers Before Sales Support Coordinator
Internship 6.1%
Cashier 4.1%
Top Careers After Sales Support Coordinator
Manager 3.5%
Owner 3.1%

Do you work as a Sales Support Coordinator?

Sales Support Coordinator Demographics

Gender

Female

68.7%

Male

22.9%

Unknown

8.4%
Ethnicity

White

61.5%

Hispanic or Latino

17.3%

Black or African American

10.9%

Asian

6.8%

Unknown

3.5%
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Foreign Languages Spoken

Spanish

51.5%

French

6.9%

Mandarin

5.4%

Chinese

4.6%

Cantonese

3.8%

Portuguese

3.8%

German

3.8%

Japanese

3.8%

Dari

2.3%

Italian

2.3%

Urdu

2.3%

Swedish

1.5%

Carrier

1.5%

Arabic

1.5%

Vietnamese

0.8%

Dutch

0.8%

Korean

0.8%

Hawaiian

0.8%

Ukrainian

0.8%

Russian

0.8%
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Sales Support Coordinator Education

Schools

University of Phoenix

29.6%

Middle Tennessee State University

7.9%

Strayer University

6.5%

Kaplan University

5.1%

Northeastern University

4.6%

University of Houston

4.2%

University of California - Irvine

3.7%

William Paterson University of New Jersey

3.7%

University of Cincinnati

3.2%

University of Florida

3.2%

Indiana Wesleyan University

3.2%

Johnson & Wales University

2.8%

Illinois State University

2.8%

Temple University

2.8%

Georgia State University

2.8%

City College of San Francisco

2.8%

University of Tennessee - Martin

2.8%

George Mason University

2.8%

College of DuPage

2.8%

Western Kentucky University

2.8%
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Majors

Business

37.6%

Marketing

7.7%

Communication

6.8%

Psychology

4.9%

Management

4.3%

Accounting

4.2%

Liberal Arts

3.6%

English

3.3%

Health Care Administration

3.2%

Graphic Design

3.0%

Human Resources Management

2.8%

Criminal Justice

2.6%

Finance

2.6%

Project Management

2.3%

Computer Information Systems

2.1%

General Studies

2.0%

Sociology

2.0%

Political Science

1.8%

Fine Arts

1.6%

Education

1.6%
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Degrees

Bachelors

49.7%

Other

20.2%

Associate

12.2%

Masters

11.2%

Certificate

4.9%

Diploma

1.0%

License

0.5%

Doctorate

0.2%
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Job type you want
Full Time
Part Time
Internship
Temporary

Highest Sales Support Coordinator Salaries

Job Title Company Location Start Date Salary
Marketing/Sales Support Coordinator Cuisine Solutions, Inc. Sterling, VA Sep 30, 2015 $45,000
Marketing/Sales Support Coordinator Cuisine Solutions, Inc. Sterling, VA Feb 07, 2014 $42,411
Marketing/Sales Support Coordinator Cuisine Solutions, Inc. Alexandria, VA Oct 01, 2012 $42,411
Sales Support Coordinator Kiss Nail Products Inc. Port Washington, NY Sep 24, 2013 $40,676
Sales Support Coordinator Ivy Enterprises Inc. Port Washington, NY Sep 27, 2013 $40,676

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Top Skills for A Sales Support Coordinator

  1. Technical Support
  2. Purchase Orders
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Managed critical order support to international customers including shipping information, invoice inquires, customs documentations, and technical support assistance.
  • Initiated and processed all purchase orders and coordinated all delivery and installation of equipment to client locations.
  • Developed telephone metrics to improve overall customer service for service providers, vendors and customers.
  • Created sales proposals while also preparing sales funnels and sales activity reports.
  • Set up new accounts, maintained sales rep schedule, and addressed customer inquiries and complaints with courtesy and efficiency in resolution

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