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How to hire a sales support coordinator

Sales support coordinator hiring summary. Here are some key points about hiring sales support coordinators in the United States:

  • There are a total of 130,498 sales support coordinators in the US, and there are currently 86,112 job openings in this field.
  • The median cost to hire a sales support coordinator is $1,633.
  • Small businesses spend $1,105 per sales support coordinator on training each year, while large companies spend $658.
  • It takes between 36 and 42 days to fill the average role in the US.
  • It takes approximately 12 weeks for a new employee to reach full productivity levels.
  • HR departments typically allocate 15% of their budget towards recruitment efforts.
  • New York, NY, has the highest demand for sales support coordinators, with 7 job openings.

How to hire a sales support coordinator, step by step

To hire a sales support coordinator, consider the skills and experience you are looking for in a candidate, allocate a budget for the position, and post and promote the job opening to reach potential candidates. Follow these steps to hire a sales support coordinator:

Here's a step-by-step sales support coordinator hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a sales support coordinator job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new sales support coordinator
  • Step 8: Go through the hiring process checklist

What does a sales support coordinator do?

A sales support coordinator is responsible for assisting the sales team in selling goods and services, identifying opportunities by researching market trends, and generating more revenue resources for the business to increase profitability according to public demands. Sales support coordinators conduct data and statistical analysis with the sales performance reports and help the team in strategizing efficient promotional techniques to boost brand awareness in the market. A sales support coordinator handles the customers' inquiries and concerns, process orders and payments, and resolve complaints.

Learn more about the specifics of what a sales support coordinator does
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  1. Identify your hiring needs

    Before you start hiring a sales support coordinator, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    Hiring the perfect sales support coordinator also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

    Here's a comparison of sales support coordinator salaries for various roles:

    Type of Sales Support CoordinatorDescriptionHourly rate
    Sales Support Coordinator$13-25
    Sales InternshipSales internship is a program that requires work in the business and sales development. Sales interns work as assistants to managers and senior staff... Show more$12-21
    Inside Sales RepresentativeAn inside sales representative is responsible for selling services and products to clients, driving the company's revenues and increase sales profitability. Duties of an inside sales representative include developing strategic sales pitches, responding to customer's inquiries and requests, offering promotional products and discounts, researching potential clients, creating sales reports, and managing customer's possible complaints... Show more$13-33
  2. Create an ideal candidate profile

    Common skills:
    • Sales Support
    • PowerPoint
    • CRM
    • Data Entry
    • Salesforce
    • Order Entry
    • Customer Complaints
    • Expense Reports
    • Excellent Organizational
    • Travel Arrangements
    • Purchase Orders
    • Team Support
    • Project Management
    • Customer Inquiries
    Check all skills
    Responsibilities:
    • Manage all aspects of the contract process from assisting with the RFP and proposal preparation to client communication and follow up.
    • Improve company's ability to manage its relationships with customers and monitor/track sales performance with implementation of Salesforce.com.
    • Manage all activities relate to operations including sales order processing, customer fulfillment, shipping, logistics and inventory management.
    • Train co-workers on SalesForce OS.
    • Process requests for POS collateral, forms, and retail merchandising items.
    • Compose technical RFP (request for proposal) response and other proposal documents and build proposal response database.
    More sales support coordinator duties
  3. Make a budget

    Including a salary range in your sales support coordinator job description is a great way to entice the best and brightest candidates. A sales support coordinator salary can vary based on several factors:
    • Location. For example, sales support coordinators' average salary in arkansas is 44% less than in new york.
    • Seniority. Entry-level sales support coordinators earn 48% less than senior-level sales support coordinators.
    • Certifications. A sales support coordinator with a few certifications under their belt will likely demand a higher salary.
    • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a sales support coordinator's salary.

    Average sales support coordinator salary

    $39,648yearly

    $19.06 hourly rate

    Entry-level sales support coordinator salary
    $28,000 yearly salary
    Updated December 5, 2025

    Average sales support coordinator salary by state

    RankStateAvg. salaryHourly rate
    1New York$56,776$27
    2Arizona$55,354$27
    3Indiana$51,275$25
    4Wisconsin$51,254$25
    5Idaho$49,195$24
    6Virginia$45,218$22
    7Pennsylvania$44,311$21
    8South Carolina$43,952$21
    9Rhode Island$43,928$21
    10Colorado$42,926$21
    11New Jersey$42,477$20
    12California$41,084$20
    13Illinois$40,552$20
    14Florida$40,185$19
    15Texas$37,761$18
    16North Carolina$35,882$17
    17Minnesota$35,714$17
    18Georgia$35,254$17
    19Kansas$34,142$16
    20Mississippi$33,354$16

    Average sales support coordinator salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1IBM$49,411$23.7633
    2Fastenal$44,243$21.2730
    3Spectrum$43,188$20.76
    4BNP Paribas$42,022$20.20
    5Hajoca$41,765$20.083
    6Light Bulb Depot USA$41,322$19.87
    7NOV$40,883$19.669
    8REV Group$40,833$19.631
    9Aetna$40,813$19.62
    10OEConnection$40,774$19.60
    11HORIBA$39,844$19.16
    12Centene$39,290$18.892
    13Marsh & McLennan Companies$39,086$18.797
    14Group1001$39,075$18.79
    15US LBM$39,039$18.771
    16International Flavors & Fragrances$39,034$18.771
    17Houwzer$39,017$18.76
    18Hood Companies$39,011$18.76
    19RESA Power$39,009$18.75
    20Hood Industries$38,983$18.743
  4. Writing a sales support coordinator job description

    A sales support coordinator job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a sales support coordinator job description:

    Sales support coordinator job description example

    BBW Sales Support-GREAT NORTHERN MALL - (03EEY) Description Who we are
    With an inclusive retail environment that is fueled by passionate associates, Bath & Body Works is one of the most creative, dynamic and profitable fashion retailers in the industry. We are a $6.4 billion retail brand - and growing - with 10+ years of back-to-back growth and unlimited potential. We are the world's leading fragrance retail brand for body and home, delivered through fashion, trend and newness with products that are globally inspired.
    The opportunity
    We're hiring for you to join our team as a sales support associate in our stores. In this role, you will be the face of Bath & Body Works - understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store, and contribute to a positive, high-energy environment. As an associate, you will:
    • Deliver a friendly and efficient cash wrap experience, while reinforcing the customer's purchase and capturing the customer's phone number/email address
    • Recover merchandise on the sales floor and replenish merchandise to brand standards
    • Support product replenishment activities that keep the store full and abundant, including processing merchandise and maintaining the back room
    • Assist with floorset execution, window changes, visual presentation and marketing placement as needed
    • Abide by our values, policies, procedures and safety messages
    What you can expect from us
    • A merchandise discount of 30% at Bath & Body Works
    • Mental health and well-being services and resources at no cost to you
    • An opportunity to save in the BBW 401(k) after you've been with us for a year and worked 1000 hours
    • A fun, rewarding experience where you can be you … because we believe in making the world a brighter, happier place through fragrance, and that diversity, equity and inclusion make us stronger Qualifications What you'll contribute to the team
    • Demonstrated sales and customer service results in a fast-paced environment
    • Availability for varied weekly shifts including weekend, closing and peak hour shifts
    • Effective communication skills, being open to feedback and the ability to act on it
    We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information or any other legally protected status, and we comply with all laws concerning non-discriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. We only hire individuals authorized for employment in the United States. Primary Location: United States-Ohio-North OlmstedWork Locations: 065656/00811/Great Northern Mall GREAT NORTHERN, OH-420 530 GREAT NORTHERN MALL NORTH OLMSTED 44070Job: FieldOrganization: BBW StoreSchedule: RegularShift: StandardEmployee Status: Individual ContributorJob Type: Part-time Job Level: Day JobJob Posting: Oct 14, 2022, 4:59:43 PM
  5. Post your job

    To find the right sales support coordinator for your business, consider trying out a few different recruiting strategies:

    • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
    • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with sales support coordinators they would recommend.
    • Recruit at local colleges. Attend job fairs at local colleges to recruit sales support coordinators who meet your education requirements.
    • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.
    Post your job online:
    • Post your sales support coordinator job on Zippia to find and recruit sales support coordinator candidates who meet your exact specifications.
    • Use field-specific websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
    • Post a job on free websites.
  6. Interview candidates

    During your first interview to recruit sales support coordinators, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

    You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new sales support coordinator

    Once you've found the sales support coordinator candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

    You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

    Once that's done, you can draft an onboarding schedule for the new sales support coordinator. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a sales support coordinator?

Before you start to hire sales support coordinators, it pays to consider both the one-off costs like recruitment, job promotion, and onboarding, as well as the ongoing costs of an employee's salary and benefits. While most companies that hire sales support coordinators pay close attention to the initial cost of hiring, ongoing costs are much more significant in the long run.

You can expect to pay around $39,648 per year for a sales support coordinator, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for sales support coordinators in the US typically range between $13 and $25 an hour.

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