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Sales support coordinator hiring summary. Here are some key points about hiring sales support coordinators in the United States:
Here's a step-by-step sales support coordinator hiring guide:
A sales support coordinator is responsible for assisting the sales team in selling goods and services, identifying opportunities by researching market trends, and generating more revenue resources for the business to increase profitability according to public demands. Sales support coordinators conduct data and statistical analysis with the sales performance reports and help the team in strategizing efficient promotional techniques to boost brand awareness in the market. A sales support coordinator handles the customers' inquiries and concerns, process orders and payments, and resolve complaints.
Before you start hiring a sales support coordinator, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.
Hiring the perfect sales support coordinator also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.
Here's a comparison of sales support coordinator salaries for various roles:
| Type of Sales Support Coordinator | Description | Hourly rate |
|---|---|---|
| Sales Support Coordinator | $13-25 | |
| Sales Internship | Sales internship is a program that requires work in the business and sales development. Sales interns work as assistants to managers and senior staff... Show more | $12-21 |
| Inside Sales Representative | An inside sales representative is responsible for selling services and products to clients, driving the company's revenues and increase sales profitability. Duties of an inside sales representative include developing strategic sales pitches, responding to customer's inquiries and requests, offering promotional products and discounts, researching potential clients, creating sales reports, and managing customer's possible complaints... Show more | $13-33 |
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York | $56,776 | $27 |
| 2 | Arizona | $55,354 | $27 |
| 3 | Indiana | $51,275 | $25 |
| 4 | Wisconsin | $51,254 | $25 |
| 5 | Idaho | $49,195 | $24 |
| 6 | Virginia | $45,218 | $22 |
| 7 | Pennsylvania | $44,311 | $21 |
| 8 | South Carolina | $43,952 | $21 |
| 9 | Rhode Island | $43,928 | $21 |
| 10 | Colorado | $42,926 | $21 |
| 11 | New Jersey | $42,477 | $20 |
| 12 | California | $41,084 | $20 |
| 13 | Illinois | $40,552 | $20 |
| 14 | Florida | $40,185 | $19 |
| 15 | Texas | $37,761 | $18 |
| 16 | North Carolina | $35,882 | $17 |
| 17 | Minnesota | $35,714 | $17 |
| 18 | Georgia | $35,254 | $17 |
| 19 | Kansas | $34,142 | $16 |
| 20 | Mississippi | $33,354 | $16 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | IBM | $49,411 | $23.76 | 33 |
| 2 | Fastenal | $44,243 | $21.27 | 30 |
| 3 | Spectrum | $43,188 | $20.76 | |
| 4 | BNP Paribas | $42,022 | $20.20 | |
| 5 | Hajoca | $41,765 | $20.08 | 3 |
| 6 | Light Bulb Depot USA | $41,322 | $19.87 | |
| 7 | NOV | $40,883 | $19.66 | 9 |
| 8 | REV Group | $40,833 | $19.63 | 1 |
| 9 | Aetna | $40,813 | $19.62 | |
| 10 | OEConnection | $40,774 | $19.60 | |
| 11 | HORIBA | $39,844 | $19.16 | |
| 12 | Centene | $39,290 | $18.89 | 2 |
| 13 | Marsh & McLennan Companies | $39,086 | $18.79 | 7 |
| 14 | Group1001 | $39,075 | $18.79 | |
| 15 | US LBM | $39,039 | $18.77 | 1 |
| 16 | International Flavors & Fragrances | $39,034 | $18.77 | 1 |
| 17 | Houwzer | $39,017 | $18.76 | |
| 18 | Hood Companies | $39,011 | $18.76 | |
| 19 | RESA Power | $39,009 | $18.75 | |
| 20 | Hood Industries | $38,983 | $18.74 | 3 |
A sales support coordinator job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a sales support coordinator job description:
To find the right sales support coordinator for your business, consider trying out a few different recruiting strategies:
During your first interview to recruit sales support coordinators, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.
You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you've found the sales support coordinator candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.
You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.
Once that's done, you can draft an onboarding schedule for the new sales support coordinator. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.
Before you start to hire sales support coordinators, it pays to consider both the one-off costs like recruitment, job promotion, and onboarding, as well as the ongoing costs of an employee's salary and benefits. While most companies that hire sales support coordinators pay close attention to the initial cost of hiring, ongoing costs are much more significant in the long run.
You can expect to pay around $39,648 per year for a sales support coordinator, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for sales support coordinators in the US typically range between $13 and $25 an hour.