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Sales support coordinator skills for your resume and career

Updated January 8, 2025

6 min read

Quoted expert

Stuart Greenfield Ph.D.

Sales support coordinator example skills

Below we've compiled a list of the most critical sales support coordinator skills. We ranked the top skills for sales support coordinators based on the percentage of resumes they appeared on. For example, 13.0% of sales support coordinator resumes contained sales support as a skill. Continue reading to find out what skills a sales support coordinator needs to be successful in the workplace.

15 sales support coordinator skills for your resume and career

1. Sales Support

Sales support refers to a variety of functions that help sales reps focus on selling and closing deals. Sales support performs a variety of tasks that result in faster sales cycles, lower costs, and higher revenue. Sales support tasks include interviewing and tracking sales leads, matching offers to sales packages, monitoring sales and sales team performance, collecting sales data, providing training and customer service, and managing customers.

Here's how sales support coordinators use sales support:

Developed new role from an administrative and order entry position to customer service management and distributor sales support.
Maintained customer relationships with companies by providing sales support for large business customers.

2. PowerPoint

Here's how sales support coordinators use powerpoint:

Planned and coordinated corporate breakfasts/luncheons and developed PowerPoint presentations for related meetings.
Coordinated area meetings by preparing itineraries and compiled PowerPoint presentations.

3. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how sales support coordinators use crm:

Increased sales productivity by developing CRM system utilizing existing client accounting system.
Managed internal customer information within CRM system.

4. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how sales support coordinators use data entry:

Worked with IT to implement new compensation tool for automating all sales programs reporting for more efficiency vs. manual data entry.
Support other associate sales staff with client transactions including purchases, credit applications and data entry into the computer systems.

5. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how sales support coordinators use salesforce:

Trained Business Managers on use of SalesForce.com, pricing, quoting process for services provided.
Maintain updated Community Health Center (CHC) profiles within SalesForce database.

6. Order Entry

Order Entry is the term used to describe and refer to the process of and steps necessary in order to log a customer's order in a company's or organization's order filing systems.

Here's how sales support coordinators use order entry:

Managed customer process from initial order entry to order fulfillment and ensured overall satisfaction.
Reduced complexity and improved accuracy in order entry process.

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7. Customer Complaints

Here's how sales support coordinators use customer complaints:

Experienced in managing the processing of service orders, administering customer inquiries and resolving customer complaints.
Fielded customer inquiries and resolved customer complaints.

8. Expense Reports

Here's how sales support coordinators use expense reports:

Processed weekly/monthly expense reports reflecting supporting documents and budget codes.
Compiled information and completed expense reports, individual sales and department budgets, statistical analyses, and requests for proposal.

9. Excellent Organizational

Here's how sales support coordinators use excellent organizational:

Utilized excellent organizational, project coordination, time management, and communication skills.
Organized and self-starter with excellent organizational skills.

10. Travel Arrangements

Here's how sales support coordinators use travel arrangements:

Interacted with architects and designers to schedule meetings and handled travel arrangements, including hotel bookings and restaurant reservations.
Managed and maintained global travel arrangements for traveling Engineers providing detailed agendas with clear and concise details.

11. Purchase Orders

Here's how sales support coordinators use purchase orders:

Initiated and processed all purchase orders and coordinated all delivery and installation of equipment to client locations.
Maintained continuity by inserting purchase orders while controlling inventory for daily business needs and special events.

12. Team Support

Here's how sales support coordinators use team support:

Provide extra team support for the department when needed.
Work with new company integration in the technological field with focus on pricing and sales team support.

13. Project Management

Here's how sales support coordinators use project management:

Managed project management organization, implementation, and coordination from cradle to grave.
Provided support and project management for 6 advertising account executives.

14. Customer Inquiries

Here's how sales support coordinators use customer inquiries:

Exceeded customer expectations by providing accurate inventory information, and quick and courteous response to customer inquiries.
Set up new accounts, maintained sales rep schedule, and addressed customer inquiries and complaints with courtesy and efficiency in resolution

15. Customer Orders

Here's how sales support coordinators use customer orders:

Coordinated with manufacturing managers and shipping supervisors to ensure rapid processing and shipment of all customer orders.
Enter customer orders in computer database, while maintaining individual customer profiles.

5 Sales Support Coordinator resume examples

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What skills help Sales Support Coordinators find jobs?

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What soft skills should all sales support coordinators possess?

Stuart Greenfield Ph.D.

Professor, Austin Community College

Given the changing demographics that the country has experienced, the entire education continuum must change. According to the Brookings Institution, Brookings, the non-Hispanic White population in the under 18 cohort since 2000 has declined.

As you'll note from the occupations that are projected to increase the greatest, most require face-to-face contact, so that soft-skills will be necessary. I would also expect that critical thinking skills will be needed as more responsibility will be required of front-line workers.

Do you want to know more?

List of sales support coordinator skills to add to your resume

The most important skills for a sales support coordinator resume and required skills for a sales support coordinator to have include:

Sales Support
PowerPoint
CRM
Data Entry
Salesforce
Order Entry
Customer Complaints
Expense Reports
Excellent Organizational
Travel Arrangements
Purchase Orders
Team Support
Project Management
Customer Inquiries
Customer Orders

Account Executives
Sales Proposals
Outbound Calls
Sales Orders
Sales Process
Sales Reps
Trade Shows
Lead Management
RFP
Business Development
Administrative Tasks
POS
Data Integrity
EDI
SharePoint

Customer Satisfaction
Product Knowledge
Customer Support
Inbound Calls
Market Research
Customer Accounts
Telephone Calls
Conference Calls
Customer Data
Sales Presentations
Product Line
RMA
Customer Issues
Billing System
AS400

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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