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What is a sales support engineer and how to become one
A sales support engineer is an individual who works to provide technical assistance to sales teams. They act as a liaison between the sales team and technical staff, helping to bridge the gap between these two departments. Sales support engineers are responsible for analyzing technical specifications, creating product demonstrations, and answering questions about products or services. They are an essential part of any sales team, as they ensure that customers receive accurate information about products.
Avg. Salary $78,335
Avg. Salary $59,228
Growth rate 6%
Growth rate 0.3%
American Indian and Alaska Native 0.33%
Asian 8.17%
Black or African American 1.65%
Hispanic or Latino 7.96%
Unknown 6.19%
White 75.70%
Genderfemale 15.17%
male 84.83%
Age - 44American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 44Stress level is high
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is poor
6.4 - fair
What are the pros and cons of being a sales support engineer?
Pros
Opportunity to work with different clients and industries
Exposure to various sales techniques and strategies
Possibility for career advancement within the company
Ability to work remotely or have a flexible schedule
Competitive compensation and benefits package
Cons
High-pressure and fast-paced work environment
Challenging to balance technical expertise with sales goals
Dealing with difficult customers or clients
Need to continuously adapt to changing technologies and products
Can be stressful due to tight deadlines and quotas
Sales support engineer career paths
Key steps to become a sales support engineer
Explore sales support engineer education requirements
Start to develop specific sales support engineer skills
Skills Percentages CRM 8.56% Product Line 5.22% Sales Process 4.79% Trade Shows 4.45% Engineering Support 4.45% Complete relevant sales support engineer training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New sales support engineers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a sales support engineer based on U.S. Bureau of Labor Statistics data and data from real sales support engineer resumes.Research sales support engineer duties and responsibilities
- Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
- Complete RFP responses with technical specs for project hardware.
- Assist with HVAC design-build for several high profile projects :.
- Prepare cost estimates and scheduling for plan and spec HVAC projects.
Prepare your sales support engineer resume
When your background is strong enough, you can start writing your sales support engineer resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a sales support engineer resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable sales support engineer resume templates
Build a professional sales support engineer resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your sales support engineer resume.
Apply for sales support engineer jobs
Now it's time to start searching for a sales support engineer job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first sales support engineer job
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Average sales support engineer salary
The average sales support engineer salary in the United States is $78,335 per year or $38 per hour. Sales support engineer salaries range between $52,000 and $116,000 per year.
What am I worth?
How do sales support engineers rate their job?
Sales support engineer reviews
IF you have enough experience you get to walk around different manufacturing plants and tell them how you solution will impact their bottom line. every day is different.
Cold Call is pretty bad because your success rate is 1-2%. Surprises when a competitor sells to a company you did not know about and your marketing folks cant help find them.
no general certification like PMP exists for pre sales engineer, they are all specified for one product. requires an absurd amount of concentration required for proposals writing if you don't have the adequate tools to help.
Active Networking & Security Solutions
Presales tasks are usually working under Pressure, no enough time to improve skills
Updated January 8, 2025
