A sales support engineer provides highly relevant technical support to a large group of customers. Their job is to determine, monitor, and provide solutions to the challenges clients face. Sales support engineers often deal with tech-related companies and products.
Because the sales support engineer will usually find themselves speaking with clients to decipher specific challenges, impressive communication skills are essential for this job. Experience with providing customer service is also a plus. This worker has to collaborate with other employees and groups like the sales team, software developers, and even clients, so the more experience you have with this type of work, the better.
The sales support engineer might also find themselves spending a lot of time alone, working on contacting clients or troubleshooting faulty gadgets. For these types of days, technical skills come in handy. And as far as education goes, if you have a bachelor's degree in sales or a related field, you'll find work as a sales support engineer easily.
There is more than meets the eye when it comes to being a sales support engineer. For example, did you know that they make an average of $41.5 an hour? That's $86,313 a year!
Between 2018 and 2028, the career is expected to grow 6% and produce 3,700 job opportunities across the U.S.
There are certain skills that many sales support engineers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed interpersonal skills, problem-solving skills and self-confidence.
When it comes to the most important skills required to be a sales support engineer, we found that a lot of resumes listed 8.0% of sales support engineers included crm, while 5.6% of resumes included sales process, and 5.0% of resumes included customer requirements. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the sales support engineer job title. But what industry to start with? Most sales support engineers actually find jobs in the technology and manufacturing industries.
If you're interested in becoming a sales support engineer, one of the first things to consider is how much education you need. We've determined that 66.5% of sales support engineers have a bachelor's degree. In terms of higher education levels, we found that 12.5% of sales support engineers have master's degrees. Even though most sales support engineers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a sales support engineer. When we researched the most common majors for a sales support engineer, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on sales support engineer resumes include master's degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a sales support engineer. In fact, many sales support engineer jobs require experience in a role such as field service technician. Meanwhile, many sales support engineers also have previous career experience in roles such as systems engineer or sales engineer.