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What is a sales support manager and how to become one
The sales support manager manages the daily operations of the sales support unit. He/She oversees the allocation of resources and workflow of all support activities. These include order processing, data collection, and the preparation of reports to support sales teams. He/She identifies and resolves operational issues. Also, he/she organizes promotional events to increase sales volume. Furthermore, he/she may resolve complex customer requests or complaints and manage the processing of sales incentives or commission programs. Moreover, he/she manages the CRM system to ensure the sales process is correctly logged and monitored.
Employers seek applicants with at least a bachelor's degree in marketing, management, business, or a related field. Applicants must possess critical thinking, problem-solving, communication, analytical, organization, time management, and project management skills. You must have a minimum of five years of relevant work experience. These experts earn an average salary of $64,409 per annum. This varies between $41,000 and $102,000.
What general advice would you give to a sales support manager?
Bill Thorne
Executive Director of the NRF Foundation and Senior Vice President of Communication and Public Affairs of NRF, National Retail Federation
Avg. Salary $94,946
Avg. Salary $59,228
Growth rate 5%
Growth rate 0.3%
American Indian and Alaska Native 0.24%
Asian 4.07%
Black or African American 3.24%
Hispanic or Latino 9.82%
Unknown 4.41%
White 78.23%
Genderfemale 49.42%
male 50.58%
Age - 46American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 46Stress level is manageable
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is poor
6.4 - fair
Sales support manager career paths
Key steps to become a sales support manager
Explore sales support manager education requirements
Start to develop specific sales support manager skills
Skills Percentages Project Management 11.67% CRM 7.08% Salesforce 6.52% Sales Training 5.79% Excellent Interpersonal 5.46% Complete relevant sales support manager training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New sales support managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a sales support manager based on U.S. Bureau of Labor Statistics data and data from real sales support manager resumes.Research sales support manager duties and responsibilities
- Develop specifications, samples, and product metrics to achieve production readiness for all POS material.
- Leverage other sales office resources and administrative/support staff to achieve personal and team relate revenue goals.
- Improve sales order checklist and re-evaluat assigned duties; ensure sales order fulfillment and logistics process improvement.
- Coordinate daily workload within team using SalesForce and GP metrics to ensure that assign tasks are complete expeditiously.
Prepare your sales support manager resume
When your background is strong enough, you can start writing your sales support manager resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a sales support manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable sales support manager resume templates
Build a professional sales support manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your sales support manager resume.
Apply for sales support manager jobs
Now it's time to start searching for a sales support manager job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first sales support manager job
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Average sales support manager salary
The average sales support manager salary in the United States is $94,946 per year or $46 per hour. Sales support manager salaries range between $62,000 and $144,000 per year.
What am I worth?
How do sales support managers rate their job?
Sales support manager reviews
Motivating people and helping to create success in each person's day. Honor God serve people in rich people's lives, pursue excellence in service.
Not enough time in each day to get everything accomplished.
Semi-flexible work hours. You have a sales goal and customers to call on in order to achieve said goal, so you have some flexibility of your schedule.
Coming in contact with people, motivating staff, making the numbers, profitability for everyone
I like everything
Updated January 8, 2025
