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A well-reputed company knows the importance of maximizing their sales because more sales mean more revenue. And for generating maximum profit, the smooth functioning of the sales department is quite crucial. Sales support representatives do that and more. They offer help to the department by providing firm support by doing a number of daily administrative and logistic tasks.

Other than acting as a communication link between the customers and the company, they tend to assist all sales procedures. The company depends on them for the reports on sales activity, targets, and other relevant metrics. They are also accountable for preparing exhibits and presentation materials. Sales teams seek them to get training on sales procedures, systems, and processes.

If you are a supervisor, team leader, and have a bachelor's degree, this job is for passionate individuals like you. To have an advantage over other candidates, try to gain experience of a year or two in marketing or related fields. The standard pay for this profession is approximately $18.05 per hour.

There is more than meets the eye when it comes to being a sales support representative. For example, did you know that they make an average of $18.26 an hour? That's $37,991 a year!

Between 2018 and 2028, the career is expected to grow 2% and produce 35,400 job opportunities across the U.S.

What Does a Sales Support Representative Do

There are certain skills that many sales support representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, interpersonal skills and physical stamina.

Learn more about what a Sales Support Representative does

How To Become a Sales Support Representative

If you're interested in becoming a sales support representative, one of the first things to consider is how much education you need. We've determined that 55.5% of sales support representatives have a bachelor's degree. In terms of higher education levels, we found that 3.8% of sales support representatives have master's degrees. Even though most sales support representatives have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a sales support representative. When we researched the most common majors for a sales support representative, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on sales support representative resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a sales support representative. In fact, many sales support representative jobs require experience in a role such as customer service representative. Meanwhile, many sales support representatives also have previous career experience in roles such as sales associate or cashier.

Sales Support Representative Career Paths

Average Salary for a Sales Support Representative

Sales Support Representatives in America make an average salary of $37,991 per year or $18 per hour. The top 10 percent makes over $50,000 per year, while the bottom 10 percent under $28,000 per year.
Average Sales Support Representative Salary
$37,991 Yearly
$18.26 hourly
$28,000
10 %
$37,000
Median
$50,000
90 %

What Am I Worth?

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Sales Support Representative Education

Sales Support Representative Majors

34.2 %

Sales Support Representative Degrees

Bachelors

55.5 %

Associate

20.2 %

High School Diploma

14.4 %

Top Colleges for Sales Support Representatives

1. SUNY College of Technology at Alfred

Alfred, NY • Private

In-State Tuition
$8,570
Enrollment
3,721

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

4. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

5. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

6. Baylor University

Waco, TX • Private

In-State Tuition
$45,542
Enrollment
14,159

7. Ball State University

Muncie, IN • Private

In-State Tuition
$9,896
Enrollment
15,529

8. University of Wisconsin - Madison

Madison, WI • Private

In-State Tuition
$10,555
Enrollment
30,360

9. SUNY College of Technology at Delhi

Delhi, NY • Private

In-State Tuition
$8,360
Enrollment
3,142

10. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177

Top Skills For a Sales Support Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.2% of sales support representatives listed sales support on their resume, but soft skills such as customer-service skills and interpersonal skills are important as well.

Choose From 10+ Customizable Sales Support Representative Resume templates

Zippia allows you to choose from different easy-to-use Sales Support Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Sales Support Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Sales Support Representative Demographics

Sales Support Representative Gender Distribution

Female
Female
60%
Male
Male
40%

After extensive research and analysis, Zippia's data science team found that:

  • Among sales support representatives, 60.1% of them are women, while 39.9% are men.

  • The most common race/ethnicity among sales support representatives is White, which makes up 76.7% of all sales support representatives.

  • The most common foreign language among sales support representatives is Spanish at 66.6%.

Online Courses For Sales Support Representative That You May Like

Advertising Disclosure  The courses listed below are affiliate links. This means if you click on the link and purchase the course, we may receive a commission.
Salesforce Sales Development Representative
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If you've always wanted a rewarding career, the tech sales industry may be the path for you. If you're an ambitious problem-solver who likes to win, you'll find tech sales not only fulfilling, but lucrative as well. As the tech industry continuously introduces innovative services and products, tech sales roles have become more crucial than ever. SDRs are in the front lines of the tech biz, connecting with customers and clients, and coming up with the smartest solutions for their problems. Sales...

Pre-sales Skills: Prospecting, Lead Generation, Qualifying
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4.4
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Lead Generation and pre-sales skills: Learn lead generation, introducing yourself & qualifying your lead in 3 hours...

Sales Training: How To Close More Sales
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Closing Sales: Sales Training Course: Sales Skills; Selling Techniques; Sales Strategies for B2B, B2C Direct Sales...

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Best States For a Sales Support Representative

Some places are better than others when it comes to starting a career as a sales support representative. The best states for people in this position are New Jersey, Indiana, Delaware, and Illinois. Sales support representatives make the most in New Jersey with an average salary of $48,851. Whereas in Indiana and Delaware, they would average $45,541 and $44,482, respectively. While sales support representatives would only make an average of $42,381 in Illinois, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New Jersey

Total Sales Support Representative Jobs:
3,647
Highest 10% Earn:
$67,000
Location Quotient:
1.17 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Kansas

Total Sales Support Representative Jobs:
1,323
Highest 10% Earn:
$49,000
Location Quotient:
1.12 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Michigan

Total Sales Support Representative Jobs:
3,325
Highest 10% Earn:
$51,000
Location Quotient:
1.1 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Sales Support Representatives

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Top Sales Support Representative Employers

Most Common Employers For Sales Support Representative

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1Dell$74,993$36.0534
2Oracle$47,291$22.7427
3Delta Air Lines$42,574$20.4726
4AT&T$41,783$20.091,978
5Fastenal$40,875$19.6542
6T-Mobile$40,829$19.63153
7Dynasplint Systems$40,507$19.4728
8Paychex$39,668$19.0782
9Charter Communications$39,293$18.8956
10Ingram Micro$39,228$18.8652

Sales Support Representative Videos