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Working as a Sales Support Representative

A well-reputed company knows the importance of maximizing their sales because more sales mean more revenue. And for generating maximum profit, the smooth functioning of the sales department is quite crucial. Sales support representatives do that and more. They offer help to the department by providing firm support by doing a number of daily administrative and logistic tasks.

Other than acting as a communication link between the customers and the company, they tend to assist all sales procedures. The company depends on them for the reports on sales activity, targets, and other relevant metrics. They are also accountable for preparing exhibits and presentation materials. Sales teams seek them to get training on sales procedures, systems, and processes.

If you are a supervisor, team leader, and have a bachelor's degree, this job is for passionate individuals like you. To have an advantage over other candidates, try to gain experience of a year or two in marketing or related fields. The standard pay for this profession is approximately $18.05 per hour.

There is more than meets the eye when it comes to being a sales support representative. For example, did you know that they make an average of $18.05 an hour? That's $37,542 a year!

Between 2018 and 2028, the career is expected to grow 2% and produce 35,400 job opportunities across the U.S.

What Does a Sales Support Representative Do

There are certain skills that many sales support representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, interpersonal skills and physical stamina.

When it comes to the most important skills required to be a sales support representative, we found that a lot of resumes listed 12.2% of sales support representatives included sales support, while 9.1% of resumes included communication, and 8.2% of resumes included phone calls. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the sales support representative job title. But what industry to start with? Most sales support representatives actually find jobs in the technology and manufacturing industries.

How To Become a Sales Support Representative

If you're interested in becoming a sales support representative, one of the first things to consider is how much education you need. We've determined that 44.7% of sales support representatives have a bachelor's degree. In terms of higher education levels, we found that 6.7% of sales support representatives have master's degrees. Even though most sales support representatives have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a sales support representative. When we researched the most common majors for a sales support representative, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on sales support representative resumes include associate degree degrees or master's degree degrees.

You may find that experience in other jobs will help you become a sales support representative. In fact, many sales support representative jobs require experience in a role such as customer service representative. Meanwhile, many sales support representatives also have previous career experience in roles such as sales associate or cashier.

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Average Salary$37,542
Job Growth Rate2%

Sales Support Representative Career Paths

Top Careers Before Sales Support Representative

Cashier
9.1 %

Top Careers After Sales Support Representative

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Sales Support Representative

Sales Support Representatives in America make an average salary of $37,542 per year or $18 per hour. The top 10 percent makes over $53,000 per year, while the bottom 10 percent under $26,000 per year.
Average Salary
$37,542

Best Paying Cities

City
Average Salary
Oakland, CA
Salary Range33k - 66k$47k$47,397
Chicago, IL
Salary Range31k - 62k$44k$44,428
Newburgh, NY
Salary Range29k - 59k$42k$42,185
Allentown, PA
Salary Range29k - 59k$42k$41,890
Minneapolis, MN
Salary Range28k - 55k$40k$40,110
Baltimore, MD
Salary Range27k - 55k$39k$39,045
$22k
$66k

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Sales Support Representative
Sales Support Representative
Choptank Transport
Choptank Transport
01/27/2021
01/27/2021
$37,70001/27/2021
$37,700
Sales Support REP
Sales Support REP
Builders Firstsource
Builders Firstsource
01/26/2021
01/26/2021
$27,13101/26/2021
$27,131
Inside Sales Support Representative
Inside Sales Support Representative
Randstad
Randstad
01/22/2021
01/22/2021
$40,00001/22/2021
$40,000
Tech Sales Support Representative
Tech Sales Support Representative
Randstad
Randstad
01/21/2021
01/21/2021
$65,00001/21/2021
$65,000
Customer Sales Support Representative
Customer Sales Support Representative
Kelly Services
Kelly Services
01/12/2021
01/12/2021
$40,00001/12/2021
$40,000
See More Recent Salaries

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Sales Support Representative Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Sales Support Representative. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Sales Support Representative Resume

At Zippia, we went through countless Sales Support Representative resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Sales Support Representative Demographics

Gender

female

58.6 %

male

37.4 %

unknown

3.9 %

Ethnicity

White

76.7 %

Hispanic or Latino

13.1 %

Asian

4.6 %

Foreign Languages Spoken

Spanish

66.6 %

French

8.6 %

Chinese

3.3 %
See More Demographics

Sales Support Representative Education

Majors

Business
33.9 %

Degrees

Bachelors

44.7 %

High School Diploma

20.7 %

Associate

16.8 %

Top Colleges for Sales Support Representatives

1. SUNY College of Technology at Alfred

Alfred, NY • Public

In-State Tuition
$8,570
Enrollment
3,721

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. University of Minnesota - Twin Cities

Minneapolis, MN • Public

In-State Tuition
$14,760
Enrollment
31,451

4. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

5. California State University - Bakersfield

Bakersfield, CA • Public

In-State Tuition
$7,309
Enrollment
9,142

6. Baylor University

Waco, TX • Private

In-State Tuition
$45,542
Enrollment
14,159

7. Ball State University

Muncie, IN • Public

In-State Tuition
$9,896
Enrollment
15,529

8. University of Wisconsin - Madison

Madison, WI • Public

In-State Tuition
$10,555
Enrollment
30,360

9. SUNY College of Technology at Delhi

Delhi, NY • Public

In-State Tuition
$8,360
Enrollment
3,142

10. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Sales Support Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.2% of sales support representatives listed sales support on their resume, but soft skills such as customer-service skills and interpersonal skills are important as well.

Best States For a Sales Support Representative

Some places are better than others when it comes to starting a career as a sales support representative. The best states for people in this position are Delaware, California, Illinois, and Massachusetts. Sales support representatives make the most in Delaware with an average salary of $45,269. Whereas in California and Illinois, they would average $45,209 and $44,228, respectively. While sales support representatives would only make an average of $44,207 in Massachusetts, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. North Dakota

Total Sales Support Representative Jobs:
393
Highest 10% Earn:
$69,000
Location Quotient:
1.45
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. South Dakota

Total Sales Support Representative Jobs:
402
Highest 10% Earn:
$67,000
Location Quotient:
1.82
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Tennessee

Total Sales Support Representative Jobs:
2,034
Highest 10% Earn:
$72,000
Location Quotient:
1.22
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Sales Support Representative Employers

1. AT&T
4.8
Avg. Salary: 
$32,566
Sales Support Representatives Hired: 
1,914+
2. Sprint
4.4
Avg. Salary: 
$35,827
Sales Support Representatives Hired: 
142+
3. Paychex
4.5
Avg. Salary: 
$34,698
Sales Support Representatives Hired: 
82+
4. Verizon Communications
4.7
Avg. Salary: 
$32,890
Sales Support Representatives Hired: 
79+
5. GoDaddy
4.7
Avg. Salary: 
$32,888
Sales Support Representatives Hired: 
64+
6. UPS
4.5
Avg. Salary: 
$36,172
Sales Support Representatives Hired: 
60+

Sales Support Representative Videos

Updated October 2, 2020