A well-reputed company knows the importance of maximizing their sales because more sales mean more revenue. And for generating maximum profit, the smooth functioning of the sales department is quite crucial. Sales support representatives do that and more. They offer help to the department by providing firm support by doing a number of daily administrative and logistic tasks.
Other than acting as a communication link between the customers and the company, they tend to assist all sales procedures. The company depends on them for the reports on sales activity, targets, and other relevant metrics. They are also accountable for preparing exhibits and presentation materials. Sales teams seek them to get training on sales procedures, systems, and processes.
If you are a supervisor, team leader, and have a bachelor's degree, this job is for passionate individuals like you. To have an advantage over other candidates, try to gain experience of a year or two in marketing or related fields. The standard pay for this profession is approximately $18.05 per hour.
Sales Support Representative Overview
Working as a Sales Support Representative
There is more than meets the eye when it comes to being a sales support representative. For example, did you know that they make an average of $18.05 an hour? That's $37,542 a year!
Between 2018 and 2028, the career is expected to grow 2% and produce 35,400 job opportunities across the U.S.
What Does a Sales Support Representative Do
There are certain skills that many sales support representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, interpersonal skills and physical stamina.
When it comes to the most important skills required to be a sales support representative, we found that a lot of resumes listed 12.2% of sales support representatives included sales support, while 9.1% of resumes included communication, and 8.2% of resumes included phone calls. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the sales support representative job title. But what industry to start with? Most sales support representatives actually find jobs in the technology and manufacturing industries.
How To Become a Sales Support Representative
If you're interested in becoming a sales support representative, one of the first things to consider is how much education you need. We've determined that 44.7% of sales support representatives have a bachelor's degree. In terms of higher education levels, we found that 6.7% of sales support representatives have master's degrees. Even though most sales support representatives have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a sales support representative. When we researched the most common majors for a sales support representative, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on sales support representative resumes include associate degree degrees or master's degree degrees.
You may find that experience in other jobs will help you become a sales support representative. In fact, many sales support representative jobs require experience in a role such as customer service representative. Meanwhile, many sales support representatives also have previous career experience in roles such as sales associate or cashier.
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Sales Support Representative Career Paths
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of retail sales consultant you might progress to a role such as account executive eventually. Later on in your career, you could end up with the title senior sales executive.
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Average Salary for a Sales Support Representative
Best Paying Cities
Recently Added Salaries
Job TitleCompany  | Company | Start Date | Salary |
|---|---|---|---|
Choptank Transport Sales Support Representative Sales Support Representative | Choptank Transport Choptank Transport | 01/27/2021 01/27/2021 | $37,70001/27/2021 $37,700 |
Builders Firstsource Sales Support REP Sales Support REP | Builders Firstsource Builders Firstsource | 01/26/2021 01/26/2021 | $27,13101/26/2021 $27,131 |
Randstad Inside Sales Support Representative Inside Sales Support Representative | Randstad Randstad | 01/22/2021 01/22/2021 | $40,00001/22/2021 $40,000 |
Randstad Tech Sales Support Representative Tech Sales Support Representative | Randstad Randstad | 01/21/2021 01/21/2021 | $65,00001/21/2021 $65,000 |
Kelly Services Customer Sales Support Representative Customer Sales Support Representative | Kelly Services Kelly Services | 01/12/2021 01/12/2021 | $40,00001/12/2021 $40,000 |
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Sales Support Representative Resumes
Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Sales Support Representative. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.
Learn How To Write a Sales Support Representative Resume
At Zippia, we went through countless Sales Support Representative resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.
View Detailed InformationTop Colleges for Sales Support Representatives
1. SUNY College of Technology at Alfred
Alfred, NY • Public
2. University of Pennsylvania
Philadelphia, PA • Private
3. University of Minnesota - Twin Cities
Minneapolis, MN • Public
4. Stanford University
Stanford, CA • Private
5. California State University - Bakersfield
Bakersfield, CA • Public
6. Baylor University
Waco, TX • Private
7. Ball State University
Muncie, IN • Public
8. University of Wisconsin - Madison
Madison, WI • Public
9. SUNY College of Technology at Delhi
Delhi, NY • Public
10. Bentley University
Waltham, MA • Private
Top Skills For a Sales Support Representative
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.2% of sales support representatives listed sales support on their resume, but soft skills such as customer-service skills and interpersonal skills are important as well.
- Sales Support, 12.2%
- Communication, 9.1%
- Phone Calls, 8.2%
- POS, 6.9%
- Customer Service, 5.9%
- Other Skills, 57.7% See All Sales Support Representative Skills
Best States For a Sales Support Representative
Some places are better than others when it comes to starting a career as a sales support representative. The best states for people in this position are Delaware, California, Illinois, and Massachusetts. Sales support representatives make the most in Delaware with an average salary of $45,269. Whereas in California and Illinois, they would average $45,209 and $44,228, respectively. While sales support representatives would only make an average of $44,207 in Massachusetts, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. North Dakota
$39,403
Avg. Salary
2. South Dakota
$37,567
Avg. Salary
3. Tennessee
$38,678
Avg. Salary
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