A well-reputed company knows the importance of maximizing their sales because more sales mean more revenue. And for generating maximum profit, the smooth functioning of the sales department is quite crucial. Sales support representatives do that and more. They offer help to the department by providing firm support by doing a number of daily administrative and logistic tasks.
Other than acting as a communication link between the customers and the company, they tend to assist all sales procedures. The company depends on them for the reports on sales activity, targets, and other relevant metrics. They are also accountable for preparing exhibits and presentation materials. Sales teams seek them to get training on sales procedures, systems, and processes.
If you are a supervisor, team leader, and have a bachelor's degree, this job is for passionate individuals like you. To have an advantage over other candidates, try to gain experience of a year or two in marketing or related fields. The standard pay for this profession is approximately $18.05 per hour.
How to Become a Sales Support Representative
There is more than meets the eye when it comes to being a sales support representative. For example, did you know that they make an average of $18.26 an hour? That's $37,991 a year!
Between 2018 and 2028, the career is expected to grow 2% and produce 35,400 job opportunities across the U.S.
What Does a Sales Support Representative Do
There are certain skills that many sales support representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, interpersonal skills and physical stamina.
How To Become a Sales Support Representative
If you're interested in becoming a sales support representative, one of the first things to consider is how much education you need. We've determined that 55.5% of sales support representatives have a bachelor's degree. In terms of higher education levels, we found that 3.8% of sales support representatives have master's degrees. Even though most sales support representatives have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a sales support representative. When we researched the most common majors for a sales support representative, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on sales support representative resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become a sales support representative. In fact, many sales support representative jobs require experience in a role such as customer service representative. Meanwhile, many sales support representatives also have previous career experience in roles such as sales associate or cashier.
Sales Support Representative Career Paths
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of retail sales consultant you might progress to a role such as account executive eventually. Later on in your career, you could end up with the title senior sales executive.
Average Salary for a Sales Support Representative
What Am I Worth?
Top Colleges for Sales Support Representatives
1. SUNY College of Technology at Alfred
Alfred, NY • Private
2. University of Pennsylvania
Philadelphia, PA • Private
3. University of Minnesota - Twin Cities
Minneapolis, MN • Private
4. Stanford University
Stanford, CA • Private
5. California State University - Bakersfield
Bakersfield, CA • Private
6. Baylor University
Waco, TX • Private
7. Ball State University
Muncie, IN • Private
8. University of Wisconsin - Madison
Madison, WI • Private
9. SUNY College of Technology at Delhi
Delhi, NY • Private
10. Bentley University
Waltham, MA • Private
Top Skills For a Sales Support Representative
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.2% of sales support representatives listed sales support on their resume, but soft skills such as customer-service skills and interpersonal skills are important as well.
Choose From 10+ Customizable Sales Support Representative Resume templates
Zippia allows you to choose from different easy-to-use Sales Support Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Sales Support Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Sales Support Representative Demographics
Sales Support Representative Gender Distribution
After extensive research and analysis, Zippia's data science team found that:
- Among sales support representatives, 60.1% of them are women, while 39.9% are men.
- The most common race/ethnicity among sales support representatives is White, which makes up 76.7% of all sales support representatives.
- The most common foreign language among sales support representatives is Spanish at 66.6%.
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Best States For a Sales Support Representative
Some places are better than others when it comes to starting a career as a sales support representative. The best states for people in this position are New Jersey, Indiana, Delaware, and Illinois. Sales support representatives make the most in New Jersey with an average salary of $48,851. Whereas in Indiana and Delaware, they would average $45,541 and $44,482, respectively. While sales support representatives would only make an average of $42,381 in Illinois, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. New Jersey
$48,851
Avg. Salary
2. Kansas
$40,456
Avg. Salary
3. Michigan
$40,509
Avg. Salary
How Do Sales Support Representative Rate Their Jobs?
Top Sales Support Representative Employers
Most Common Employers For Sales Support Representative
| Rank  | Company  | Average Salary  | Hourly Rate  | Job Openings  |
|---|---|---|---|---|
| 1 | Dell | $74,993 | $36.05 | 34 |
| 2 | Oracle | $47,291 | $22.74 | 27 |
| 3 | Delta Air Lines | $42,574 | $20.47 | 26 |
| 4 | AT&T | $41,783 | $20.09 | 1,978 |
| 5 | Fastenal | $40,875 | $19.65 | 42 |
| 6 | T-Mobile | $40,829 | $19.63 | 153 |
| 7 | Dynasplint Systems | $40,507 | $19.47 | 28 |
| 8 | Paychex | $39,668 | $19.07 | 82 |
| 9 | Charter Communications | $39,293 | $18.89 | 56 |
| 10 | Ingram Micro | $39,228 | $18.86 | 52 |
Sales Support Representative Videos
