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What is a sales support specialist and how to become one
A sales support specialist is an individual who provides assistance to the sales team by performing various tasks such as preparing and sending sales proposals, tracking sales data, and managing customer accounts. They collaborate with other departments such as marketing and customer service to ensure that all customer needs are met. A sales support specialist also helps to maintain relationships with clients by providing excellent customer service and handling inquiries or complaints.
What general advice would you give to a sales support specialist?
Del Ross
Chief Revenue Officer, Hotel Effectiveness
Avg. Salary $50,782
Avg. Salary $59,228
Growth rate 4%
Growth rate 0.3%
American Indian and Alaska Native 0.23%
Asian 5.21%
Black or African American 3.89%
Hispanic or Latino 14.57%
Unknown 3.72%
White 72.37%
Genderfemale 63.88%
male 36.12%
Age - 48American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 48Stress level is high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is fair
6.4 - fair
What are the pros and cons of being a sales support specialist?
Pros
Opportunity to work with a variety of customers and products
Chance to develop strong communication and problem-solving skills
Potential for career advancement into sales or management roles
Often offers a competitive salary and benefits package
Can provide job security with a steady demand for sales support specialists
Cons
Pressure to meet sales goals and deadlines
Requires strong attention to detail and organization skills
Involves repetitive tasks such as data entry or report generation
Requires working long or irregular hours, especially during peak periods
Dealing with difficult customers or handling customer complaints
Sales support specialist career paths
Key steps to become a sales support specialist
Explore sales support specialist education requirements
Start to develop specific sales support specialist skills
Skills Percentages Customer Service 16.86% Sales Support 11.50% PowerPoint 4.69% CRM 4.42% Salesforce 4.31% Complete relevant sales support specialist training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New sales support specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a sales support specialist based on U.S. Bureau of Labor Statistics data and data from real sales support specialist resumes.Research sales support specialist duties and responsibilities
- Manage planning parameters in ERP via the item master (lead times, min/max, safety stock, pay terms).
- Position demand high degree of accuracy, product knowledge and math skills.
- Act as liaison to sales organizations and attend sales calls as necessary to address RFP or project management type activities.
- Assist AE/VP in maintaining pipeline/ forecast in SalesForce.
Prepare your sales support specialist resume
When your background is strong enough, you can start writing your sales support specialist resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a sales support specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable sales support specialist resume templates
Build a professional sales support specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your sales support specialist resume.
Apply for sales support specialist jobs
Now it's time to start searching for a sales support specialist job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first sales support specialist job
Are you a sales support specialist?
Share your story for a free salary report.
Average sales support specialist salary
The average sales support specialist salary in the United States is $50,782 per year or $24 per hour. Sales support specialist salaries range between $31,000 and $82,000 per year.
What am I worth?
How do sales support specialists rate their job?
Sales support specialist reviews
Communicating and helping my clients.
The travel was extensive. Sometimes. It took more than month to close a deaĺ.
I don't like feeling like I haven't did a great at job at making customers feel comfortable and confident about where and who they are purchasing from.
i enjoy the interaction with people, listen the customer in order to convert him/her into your friend, detect and help customer with his/her needs.
People without vision, dreams and selfishness.
Updated January 8, 2025
