Educational requirements vary, depending on the type of product sold. If the products are not scientific or technical, a high school diploma is generally enough for entry into the occupation. If the products are scientific or technical, sales representatives typically need at least a bachelor's degree.Education
A high school diploma is sufficient for many positions, primarily for selling nontechnical or scientific products. However, those selling scientific and technical products typically must have a bachelor's degree. Scientific and technical products include pharmaceuticals, medical instruments, and industrial equipment. A degree in a field related to the product sold, such as chemistry, biology, or engineering, is often required.
Many sales representatives attend seminars in sales techniques or take courses in marketing, economics, communication, or even a foreign language to improve their ability to make sales.Training
Many companies have formal training programs for beginning wholesale and manufacturing sales representatives that last up to 1 year. In some programs, trainees rotate among jobs in plants and offices to learn all phases of producing, installing, and distributing the product. In others, trainees receive formal technical instruction at the plant, followed by on-the-job training under the supervision of a field sales manager.
New employees may be trained by going along with experienced workers on their sales calls. As they gain familiarity with the firm's products and clients, the new workers gain more responsibility until they eventually get their own territory.Licenses, Certifications, and Registrations
Many in this occupation have either the Certified Professional Manufacturers' Representative (CPMR) certification or the Certified Sales Professional (CSP) certification, both offered by the Manufacturers' Representatives Educational Research Foundation (MRERF). Certification typically involves completing formal technical training and passing an exam. In addition, the CPMR requires 10 hours of continuing education every year in order to maintain certification.Other Experience
Although not required, sales experience can be helpful, particularly for nontechnical positions.Advancement
Frequently, promotion takes the form of an assignment to a larger account or territory, where commissions are likely to be greater. Those who have good sales records and leadership ability may advance to higher level positions, such as sales supervisor, district manager, or vice president of sales. For more information on these positions, see the profile on sales managers.Important Qualities
Customer-service skills. Sales representatives must be able to listen to the customer’s needs and concerns before and after the sale.
Interpersonal skills. Sales representatives must be able to work well with many types of people. They must be able to build good relationships with clients and with other members of the sales team.
Self-confidence. Sales representatives must be confident and persuasive when making sales presentations. In addition, making a call to a potential customer who is not expecting to be contacted, or “cold calling,” requires confidence and composure.
Stamina. Sales representatives are often on their feet for long periods of time and may carry heavy sample products.
|Job Title||Company||Location||Start Date||Salary|
|Sales Support Specialist||Citibank, N.A.||New York, NY||Jun 09, 2016||$150,000|
|Sales Support Senior Specialist||Sap America, Inc.||Newtown, PA||Nov 15, 2013||$115,000|
|Sales Support Senior Specialist||Sap America, Inc.||Newtown, PA||Jan 10, 2013||$115,000|
|Sales Support Specialist 5-Refurbished Systems Business SU||Siemens Medical Solutions USA, Inc.||Malvern, PA||May 08, 2015||$110,000|
|Tech Sales Support Specialist III||FRS America, Inc.||Waltham, MA||Sep 10, 2014||$110,000|
|Sales Support Senior Specialist||Sap America, Inc.||Bellevue, WA||Sep 08, 2015||$100,171|
|Techinical Sales Support Specialist||Securonix Inc.||Addison, TX||Mar 25, 2016||$98,800 -
|Sales Support Specialist||Flextronics International USA||Overland Park, KS||Oct 16, 2015||$96,637|
|Sales Support Senior Specialist||Sap America, Inc.||Newtown, PA||Mar 15, 2013||$95,000|
|Sales Support Senior Specialist||Sap America, Inc.||Newtown, PA||Mar 18, 2013||$95,000|
|Sales Support Specialist||Nokia Inc.||Irving, TX||Mar 18, 2013||$91,500|
|Sales Support Senior Specialist||Sap America, Inc.||Atlanta, GA||Jun 09, 2016||$88,562|
|Global Sales Support Specialist||ABB Inc.||Somerset, NJ||Nov 30, 2016||$88,100 -
|Vertical Sales Support Specialist||Mitel Delaware Inc.||Plano, TX||May 24, 2016||$76,215|
|Technical Sales Support Specialist||Securonix LLC||Jersey City, NJ||Sep 12, 2015||$75,000|
|Technical Sales Support Specialist||Saviynt, LLC||Atlanta, GA||May 08, 2014||$74,776 -
|Technical Sales Support Specialist||Securonix LLC||San Bruno, CA||Apr 17, 2014||$74,610|
|Technical Sales Support Specialist||Securonix LLC||San Francisco, CA||Dec 04, 2013||$74,610|
|Technical Sales Support Specialist||Securonix LLC||Jersey City, NJ||Oct 01, 2014||$74,048|
|Technical Sales Support Specialist||Securonix, LLC||Jersey City, NJ||Sep 17, 2015||$74,048 -
|Technical Sales Support Specialist||Securonix, LLC||Jersey City, NJ||Jan 12, 2015||$74,048 -
|Technical Sales/Support Specialist||Comrex Corporation||Devens, MA||Sep 13, 2013||$70,000|
|Technical Sales Support Specialist||Saviynt Inc.||Los Angeles, CA||Aug 25, 2016||$69,368 -
|Technical Sales Support Specialist||Saviynt Inc.||Los Angeles, CA||Aug 24, 2016||$69,368|
|Technical Sales Support Specialist||Saviynt Inc.||Los Angeles, CA||Aug 26, 2016||$69,368|
|Technical Sales Support Specialist||Saviynt Inc.||Los Angeles, CA||Aug 28, 2016||$69,368 -
|Technical Sales Support Specialist||Saviynt Inc.||Los Angeles, CA||Aug 09, 2016||$69,368|
|Sales Support Specialist||Cessna Aircraft Company||Wichita, KS||Apr 22, 2013||$69,030|
|Technical Sales Support Specialist||Securonix, LLC||Addison, TX||Sep 11, 2014||$68,307|
To get more results, try adjusting your search by changing your filters.
A Day in The Life - Applications Engineer