A Sales Support Specialist is responsible for a better experience of consumers and providing real-time support when required. If you qualify for the job, you should consider it to be a good profession to choose.

You should be able to support and guide the sales team, develop and maintain performance indicators, keep a record of sales trends, manage sale tracking tools, update the team about trends timely, and suggest sales process improvements. You should have experience with ERP and CRM systems and should have knowledge about MS Excel and MS Office and Suite.

Most importantly, you should also have team spirit so that you can connect with customers and co-workers on a deeper level. Educationally, you should have a BS degree in Marketing or equivalent. The good news for you is that one can make an average salary of $12,300, which can go up to $27,400 if you excel in your field.

What Does a Sales Support Specialist Do

There are certain skills that many sales support specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, physical stamina and self-confidence.

Learn more about what a Sales Support Specialist does

How To Become a Sales Support Specialist

If you're interested in becoming a sales support specialist, one of the first things to consider is how much education you need. We've determined that 61.6% of sales support specialists have a bachelor's degree. In terms of higher education levels, we found that 5.6% of sales support specialists have master's degrees. Even though most sales support specialists have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Sales Support Specialist

Sales Support Specialist Career Paths

Average Salary for a Sales Support Specialist

Sales Support Specialists in America make an average salary of $50,782 per year or $24 per hour. The top 10 percent makes over $82,000 per year, while the bottom 10 percent under $31,000 per year.
Average Sales Support Specialist Salary
$50,782 Yearly
$24.41 hourly
$31,000
10 %
$50,000
Median
$82,000
90 %

What Am I Worth?

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Sales Support Specialist Education

Sales Support Specialist Majors

35.2 %

Sales Support Specialist Degrees

Bachelors

61.6 %

Associate

20.4 %

High School Diploma

8.0 %

Top Colleges for Sales Support Specialists

1. SUNY College of Technology at Alfred

Alfred, NY • Private

In-State Tuition
$8,570
Enrollment
3,721

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

4. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

5. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

6. Baylor University

Waco, TX • Private

In-State Tuition
$45,542
Enrollment
14,159

7. Ball State University

Muncie, IN • Private

In-State Tuition
$9,896
Enrollment
15,529

8. University of Wisconsin - Madison

Madison, WI • Private

In-State Tuition
$10,555
Enrollment
30,360

9. SUNY College of Technology at Delhi

Delhi, NY • Private

In-State Tuition
$8,360
Enrollment
3,142

10. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177

Top Skills For a Sales Support Specialist

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 15.2% of sales support specialists listed customer service on their resume, but soft skills such as customer-service skills and physical stamina are important as well.

Choose From 10+ Customizable Sales Support Specialist Resume templates

Zippia allows you to choose from different easy-to-use Sales Support Specialist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Sales Support Specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Sales Support Specialist Demographics

Sales Support Specialist Gender Distribution

Female
Female
64%
Male
Male
36%

After extensive research and analysis, Zippia's data science team found that:

  • Among sales support specialists, 63.9% of them are women, while 36.1% are men.

  • The most common race/ethnicity among sales support specialists is White, which makes up 76.0% of all sales support specialists.

  • The most common foreign language among sales support specialists is Spanish at 54.8%.

Online Courses For Sales Support Specialist That You May Like

Advertising Disclosure  The courses listed below are affiliate links. This means if you click on the link and purchase the course, we may receive a commission.
Pre-sales Skills: Prospecting, Lead Generation, Qualifying
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Best States For a Sales Support Specialist

Some places are better than others when it comes to starting a career as a sales support specialist. The best states for people in this position are New Jersey, Massachusetts, Rhode Island, and New York. Sales support specialists make the most in New Jersey with an average salary of $81,349. Whereas in Massachusetts and Rhode Island, they would average $64,539 and $63,225, respectively. While sales support specialists would only make an average of $62,946 in New York, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New Jersey

Total Sales Support Specialist Jobs:
3,182
Highest 10% Earn:
$140,000
Location Quotient:
1.23 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Pennsylvania

Total Sales Support Specialist Jobs:
4,478
Highest 10% Earn:
$108,000
Location Quotient:
1.18 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Rhode Island

Total Sales Support Specialist Jobs:
443
Highest 10% Earn:
$108,000
Location Quotient:
1.12 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Sales Support Specialists

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Top Sales Support Specialist Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ sales support specialists and discovered their number of sales support specialist opportunities and average salary. Through our research, we concluded that J. C. Penney was the best, especially with an average salary of $37,452. Victoria's Secret follows up with an average salary of $36,637, and then comes Best Buy with an average of $38,899. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a sales support specialist. The employers include Delta Air Lines, The Word & Brown Companies, and Airgas

Most Common Employers For Sales Support Specialist

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1Apple$120,223$57.8037
2Securonix$84,735$40.7464
3Dell$84,425$40.5932
4IBM$84,044$40.4132
5Hewlett Packard Enterprise$67,028$32.2333
6Saviynt$58,297$28.0357
7Verizon Communications$49,065$23.5940
8AT&T$48,668$23.4097
9Fastenal$47,614$22.8934
10U.S. Cellular$43,885$21.1032