A Sales Support Specialist is responsible for a better experience of consumers and providing real-time support when required. If you qualify for the job, you should consider it to be a good profession to choose.
You should be able to support and guide the sales team, develop and maintain performance indicators, keep a record of sales trends, manage sale tracking tools, update the team about trends timely, and suggest sales process improvements. You should have experience with ERP and CRM systems and should have knowledge about MS Excel and MS Office and Suite.
Most importantly, you should also have team spirit so that you can connect with customers and co-workers on a deeper level. Educationally, you should have a BS degree in Marketing or equivalent. The good news for you is that one can make an average salary of $12,300, which can go up to $27,400 if you excel in your field.
There is more than meets the eye when it comes to being a sales support specialist. For example, did you know that they make an average of $32.09 an hour? That's $66,740 a year!
Between 2018 and 2028, the career is expected to grow 2% and produce 35,400 job opportunities across the U.S.
There are certain skills that many sales support specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, physical stamina and self-confidence.
When it comes to the most important skills required to be a sales support specialist, we found that a lot of resumes listed 15.2% of sales support specialists included customer service, while 9.2% of resumes included sales support, and 8.7% of resumes included communication. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the sales support specialist job title. But what industry to start with? Most sales support specialists actually find jobs in the technology and manufacturing industries.
If you're interested in becoming a sales support specialist, one of the first things to consider is how much education you need. We've determined that 61.6% of sales support specialists have a bachelor's degree. In terms of higher education levels, we found that 5.6% of sales support specialists have master's degrees. Even though most sales support specialists have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a sales support specialist. When we researched the most common majors for a sales support specialist, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on sales support specialist resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become a sales support specialist. In fact, many sales support specialist jobs require experience in a role such as customer service representative. Meanwhile, many sales support specialists also have previous career experience in roles such as administrative assistant or sales associate.