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Become A Sales Support Specialist

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Working As A Sales Support Specialist

  • Selling or Influencing Others
  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • $57,640

    Average Salary

What Does A Sales Support Specialist Do At Siemens

* Support the regional outside sales effort in the construction market.
* Potential for local key account responsibility for a select number of small accounts in the focused markets.
* Responsibilities:
* Supporting Order Entry and Handover process responsibilities.
* Developing internal process improvements in sales cycle.
* Managing, developing, and expanding customer relationships.
* Post sale order management / change order management.
* Technical liaison between customer and business unit.
* Prospecting, developing, and expanding new business.
* Assist Sales Engineers with project proposal preparation

What Does A Sales Support Specialist Do At Kelly Services

* Manages project work flow through internal operational functions, and communicate effectively with internal and external stakeholders.
* Ensures key stakeholders are proactively and effectively informed of the status of sales orders.
* Maintains timely and accurate electronic order entry and record keeping in the company-s internal software program.
* Verify accuracy of order details including but not limited to: art proofs; vendor order reconciliations, acknowledgements and invoices; quantities, colors, and item descriptions on order documents.
* Coordinates and communicates order logistics, production timelines, changes, profit margins, and freight costs to key stakeholders.
* Protects profit margins through overseeing costs incurred due to order changes.
* Collects all job associated costs to prepare orders for invoicing.
* Effectively prioritizes roughly 30
* orders simultaneously from initial sale approval through production, delivery and invoicing.
* Builds strong positive working relationships between the company, clients and suppliers.
* Represents your sales team(s) in supplier meetings

What Does A Sales Support Specialist Do At Comcast

* Facilitates the selling of advertising by providing plans that meet
* the needs of assigned client and sales force and by targeting and
* appealing to important clients, industries, and market segments.
* Utilizes research data and analysis to determine best multi-screen
* advertising solution for targeted audiences, clients, and available
* inventory.
* Develops customized proposals and pre-sales materials to position the
* sale of advertising campaigns related to strategic accounts.
* Gathers and summarizes marketplace intelligence relative to sales and
* programming.
* Generates, tracks, and distributes sales reports to measure
* sales effectiveness related to strategic accounts.
* Partners with Account Executives to maintain strategic client
* relationships and answer client concerns.
* Troubleshoots and follows up
* on client concerns.
* Assists local leadership with additional tasks and duties as assigned.
* Provides high level support and leadership on special
* projects/campaigns/initiatives.
* Consistent exercise of independent judgment and discretion in matters
* of significance.
* Regular, consistent and punctual attendance.
* Must be able to work
* nights and weekends, variable schedule(s) as necessary.
* Other duties and responsibilities as assigned

What Does A Sales Support Specialist Do At Hormel Foods Corporation

* The incumbents will be responsible for the following tasks on assigned accounts:
* Performs research and resolution duties associated with all deductions, check payment requests and credit types in a team environment.
* This includes identifying, researching, collecting appropriate supporting documentation and determining the appropriate resolution type in an audit compliant manner using the support of the Sales Support Clerk.
* Creates requests to customers, field sales and other's within Hormel in order to resolve open items.
* Responds to sales requests concerning spending and fund availability, which includes understanding the role and function of sales as relates to promotion entry and execution.
* Performs statement management by monitoring key measures and responding accordingly in order to drive improvements where needed and stay within goal.
* Works with sales to analyze deductions in order to recognize liabilities properly and actualize promotional events.
* Collaborates with team members and other areas for the purpose of deduction prevention and process improvement.
* Handles identification, invoice preparation and collection of invalid deductions

What Does A Sales Support Specialist Do At Great America Leasing Corporation

* Respond to email and phone requests from vendor partners.
* Support vendor business by creating agreements, researching accounts, following-up on missing or incorrect information, etc.
* Communicate credit decisions to vendor partners.
* Gain knowledge of lease rate and end of term options.
* Lives the GreatAmerica principles; involved in cross-functional team efforts as required.
* Manage vendor partner’s program information.
* General knowledge of GreatAmerica’s non-finance related services.
* Position Qualifications

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How To Become A Sales Support Specialist

Educational requirements vary, depending on the type of product sold. If the products are not scientific or technical, a high school diploma is generally enough for entry into the occupation. If the products are scientific or technical, sales representatives typically need at least a bachelor's degree.

Education

A high school diploma is sufficient for many positions, primarily for selling nontechnical or scientific products. However, those selling scientific and technical products typically must have a bachelor's degree. Scientific and technical products include pharmaceuticals, medical instruments, and industrial equipment. A degree in a field related to the product sold, such as chemistry, biology, or engineering, is often required.

Many sales representatives attend seminars in sales techniques or take courses in marketing, economics, communication, or even a foreign language to improve their ability to make sales.

Training

Many companies have formal training programs for beginning wholesale and manufacturing sales representatives that last up to 1 year. In some programs, trainees rotate among jobs in plants and offices to learn all phases of producing, installing, and distributing the product. In others, trainees receive formal technical instruction at the plant, followed by on-the-job training under the supervision of a field sales manager.

New employees may be trained by going along with experienced workers on their sales calls. As they gain familiarity with the firm's products and clients, the new workers gain more responsibility until they eventually get their own territory.

Licenses, Certifications, and Registrations

Many in this occupation have either the Certified Professional Manufacturers' Representative (CPMR) certification or the Certified Sales Professional (CSP) certification, both offered by the Manufacturers' Representatives Educational Research Foundation (MRERF). Certification typically involves completing formal technical training and passing an exam. In addition, the CPMR requires 10 hours of continuing education every year in order to maintain certification.

Other Experience

Although not required, sales experience can be helpful, particularly for nontechnical positions.

Advancement

Frequently, promotion takes the form of an assignment to a larger account or territory, where commissions are likely to be greater. Those who have good sales records and leadership ability may advance to higher level positions, such as sales supervisor, district manager, or vice president of sales. For more information on these positions, see the profile on sales managers.

Important Qualities

Customer-service skills. Sales representatives must be able to listen to the customer’s needs and concerns before and after the sale.

Interpersonal skills. Sales representatives must be able to work well with many types of people. They must be able to build good relationships with clients and with other members of the sales team.

Self-confidence. Sales representatives must be confident and persuasive when making sales presentations. In addition, making a call to a potential customer who is not expecting to be contacted, or “cold calling,” requires confidence and composure.

Stamina. Sales representatives are often on their feet for long periods of time and may carry heavy sample products.

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Sales Support Specialist jobs

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Sales Support Specialist Career Paths

Sales Support Specialist
Project Manager Program Manager General Manager
Account Manager
5 Yearsyrs
Operations Manager Sales Consultant Sales Account Manager
Business Development Sales Manager
8 Yearsyrs
Account Executive Sales Manager
Director Of Sales
10 Yearsyrs
Support Specialist Business Analyst Business Developer
Director Of Sales & Business Development
13 Yearsyrs
Sales Support Manager Operations Manager Director Of Sales
Director, National Accounts
12 Yearsyrs
Business Analyst Senior Manager Director Of Sales
Director, Strategic Accounts
13 Yearsyrs
Specialist Account Manager Sales Manager
Group Sales Manager
5 Yearsyrs
Project Coordinator Recruiter Inside Sales Representative
Inside Sales Manager
7 Yearsyrs
Business Analyst Product Manager Regional Sales Manager
National Accounts Sales Manager
9 Yearsyrs
Sales Support Manager Account Executive Regional Sales Manager
National Sales Director
10 Yearsyrs
Project Coordinator Product Manager District Sales Manager
Regional Business Manager
10 Yearsyrs
Operations Manager Account Executive District Sales Manager
Regional Sales And Marketing Manager
8 Yearsyrs
Sales Consultant Territory Manager Regional Sales Manager
Regional Sales Director
10 Yearsyrs
Account Executive Sales Consultant Sales Manager
Regional Sales Manager
9 Yearsyrs
Project Manager Construction Manager Operations Manager
Sales And Operations Manager
7 Yearsyrs
Sales Specialist Account Manager
Senior Account Manager
7 Yearsyrs
Sales Consultant Senior Sales Representative Account Executive
Senior Sales Executive
9 Yearsyrs
Sales Specialist Sales Manager
Senior Sales Manager
7 Yearsyrs
Support Specialist Program Coordinator Account Executive
Strategic Accounts Manager
9 Yearsyrs
Specialist Security Officer Account Manager
Territory Account Manager
8 Yearsyrs
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Sales Support Specialist Demographics

Gender

  • Female

    63.5%
  • Male

    34.9%
  • Unknown

    1.5%

Ethnicity

  • White

    79.1%
  • Hispanic or Latino

    11.3%
  • Asian

    7.1%
  • Unknown

    1.8%
  • Black or African American

    0.7%
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Languages Spoken

  • Spanish

    54.5%
  • French

    6.0%
  • Portuguese

    4.5%
  • Japanese

    4.5%
  • Carrier

    3.7%
  • Chinese

    3.7%
  • German

    3.0%
  • Arabic

    3.0%
  • Mandarin

    2.2%
  • Korean

    2.2%
  • Italian

    2.2%
  • Dutch

    1.5%
  • Bosnian

    1.5%
  • Russian

    1.5%
  • Serbian

    1.5%
  • Croatian

    1.5%
  • Turkish

    0.7%
  • Indonesian

    0.7%
  • Vietnamese

    0.7%
  • Thai

    0.7%
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Sales Support Specialist

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Sales Support Specialist Education

Sales Support Specialist

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Real Sales Support Specialist Salaries

Job Title Company Location Start Date Salary
Sales Support Specialist Citibank, N.A. New York, NY Jun 09, 2016 $150,000
Sales Support Senior Specialist Sap America, Inc. Newtown, PA Nov 15, 2013 $115,000
Sales Support Senior Specialist Sap America, Inc. Newtown, PA Jan 10, 2013 $115,000
Sales Support Specialist 5-Refurbished Systems Business SU Siemens Medical Solutions USA, Inc. Malvern, PA May 08, 2015 $110,000
Tech Sales Support Specialist III FRS America, Inc. Waltham, MA Sep 10, 2014 $110,000
Sales Support Senior Specialist Sap America, Inc. Bellevue, WA Sep 08, 2015 $100,171
Techinical Sales Support Specialist Securonix Inc. Addison, TX Mar 25, 2016 $98,800 -
$110,000
Sales Support Specialist Flextronics International USA Overland Park, KS Oct 16, 2015 $96,637
Sales Support Senior Specialist Sap America, Inc. Newtown, PA Mar 15, 2013 $95,000
Sales Support Senior Specialist Sap America, Inc. Newtown, PA Mar 18, 2013 $95,000
Sales Support Specialist Nokia Inc. Irving, TX Mar 18, 2013 $91,500
Sales Support Senior Specialist Sap America, Inc. Atlanta, GA Jun 09, 2016 $88,562
Global Sales Support Specialist ABB Inc. Somerset, NJ Nov 30, 2016 $88,100 -
$105,000
Vertical Sales Support Specialist Mitel Delaware Inc. Plano, TX May 24, 2016 $76,215
Technical Sales Support Specialist Securonix LLC Jersey City, NJ Sep 12, 2015 $75,000
Technical Sales Support Specialist Saviynt, LLC Atlanta, GA May 08, 2014 $74,776 -
$90,000
Technical Sales Support Specialist Securonix LLC San Francisco, CA Dec 04, 2013 $74,610
Technical Sales Support Specialist Securonix LLC San Bruno, CA Apr 17, 2014 $74,610
Technical Sales Support Specialist Securonix, LLC Jersey City, NJ Aug 16, 2015 $74,048
Technical Sales Support Specialist Securonix, LLC Jersey City, NJ Oct 03, 2014 $74,048 -
$145,000
Technical Sales Support Specialist Securonix, LLC Jersey City, NJ Sep 17, 2015 $74,048 -
$85,000
Technical Sales/Support Specialist Comrex Corporation Devens, MA Sep 13, 2013 $70,000
Technical Sales Support Specialist Saviynt Inc. Los Angeles, CA Aug 28, 2016 $69,368 -
$95,000
Technical Sales Support Specialist Saviynt Inc. Los Angeles, CA Aug 24, 2016 $69,368
Technical Sales Support Specialist Saviynt Inc. Los Angeles, CA Aug 26, 2016 $69,368
Technical Sales Support Specialist Saviynt Inc. Los Angeles, CA Aug 25, 2016 $69,368 -
$79,996
Technical Sales Support Specialist Saviynt Inc. Los Angeles, CA Aug 09, 2016 $69,368
Sales Support Specialist Cessna Aircraft Company Wichita, KS Apr 22, 2013 $69,030
Technical Sales Support Specialist Securonix LLC Addison, TX Dec 12, 2013 $68,307 -
$80,000

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Top Skills for A Sales Support Specialist

CustomerServiceSkillsSalesSupportSalesProposalsDataEntrySalesRepsSalesforceFinancialPurchaseOrdersCRMEnsureCustomerSatisfactionAdditionalLogisticsSalesOrdersTechnicalSupportSalesStaffOrderEntryAccountExecutivesSalesReportsPhoneCallsInternalDepartments

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Top Sales Support Specialist Skills

  1. Customer Service Skills
  2. Sales Support
  3. Sales Proposals
You can check out examples of real life uses of top skills on resumes here:
  • Provided excellent customer service skills.
  • Serve as liaison between Account Managers, Operations, Billing/Enrollment, Credit/Collections and Sales Support staff regarding proposal or contract status.
  • Provided system configurations, sales proposals and pricing information.
  • Managed the data entry of pertinent commercial/residential claim data and updated client records.
  • Developed and implemented marketing tools and strategies for the sales reps to advertise business offerings.

Top Sales Support Specialist Employers

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