Sales support specialist job description
Updated March 14, 2024
8 min read
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Example sales support specialist requirements on a job description
Sales support specialist requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in sales support specialist job postings.
Sample sales support specialist requirements
- Minimum of 2 years of experience in Sales Support or related field.
- Bachelor's degree in Business, Marketing or related field.
- Strong understanding of sales processes and customer service principles.
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
- Experience with CRM software such as Salesforce or HubSpot.
Sample required sales support specialist soft skills
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and decision-making abilities.
- Attention to detail and ability to multitask in a fast-paced environment.
- Positive attitude, adaptability, and willingness to learn.
Sales support specialist job description example 1
US Ecology sales support specialist job description
About You
You have a strong work ethic, are reliable and consider yourself a go-getter. You enjoy working both in an office setting and outdoors. You manage your time wisely and feel accomplished after a hard day's work. You are a swift decision maker can always be counted on to exercise sound judgement on and off the jobsite. You desire to learn new skills, be part of a team, and advance within a growing company.
Position SnapshotSales Support Specialists at US Ecology provide high-level technical support to sales, customer service, and operations. Responsibilities include assisting with the development sales and business development leads and opportunities; support with the development of proposals, tenders, and presentations; contract administration; client meetings and visits; participating in marketing events and campaigns including industry conferences and government regulatory agency meetings.
Day in the Life
After grabbing your favorite morning beverage, you begin your day by booting up your computer and:
Responding to inquiries regarding company's emergency response standby services Support for sales and business development projects Attend industry and agency meetings with the purpose of tracking trends, recommending business development opportunities, and advising our business unit about pending or proposed industry regulations Assisting in the collection, classification, and analysis of historical data Communicating and answering questions related to US Ecology's emergency response standby business Working closely with sales team to propose customer solutions compliant with appropriate local, state and federal regulations Coordinating communications to respond to customers' inquiries Assisting, advising, and training customer service representatives Working with the corporate marketing team to provide marketing support for sales efforts Working closely with sales team to identify new opportunities and retain existing business Assisting with the developing and maintaining customer pricing files Assisting customers with business needs and requests Support for Sales and BD projects, including proposals, tenders, and sales opportunities on deadlines
What you need to apply
Bachelor's degree and/or experience in the areas of Emergency Response, Environmental, Compliance, Training, Client Services, and business development is preferred.Familiarity with the oil spill response business Good communication and writing skills Develop and deliver professional response/exercise materials for clients Attend industry and agency meetings with the purpose of tracking trends, recommending business development opportunities, and advising NRC about any pending or proposed federal or state regulatory changes Moderate travel within continental USOffice location is Great River, Long Island, NYProficient in Microsoft Office SuiteWorking knowledge of regulations specific to the emergency oil spill response industry Ability to pass pre-employment background checks and drug screening
US Ecology is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability or veteran status, among other factors.
You have a strong work ethic, are reliable and consider yourself a go-getter. You enjoy working both in an office setting and outdoors. You manage your time wisely and feel accomplished after a hard day's work. You are a swift decision maker can always be counted on to exercise sound judgement on and off the jobsite. You desire to learn new skills, be part of a team, and advance within a growing company.
Position SnapshotSales Support Specialists at US Ecology provide high-level technical support to sales, customer service, and operations. Responsibilities include assisting with the development sales and business development leads and opportunities; support with the development of proposals, tenders, and presentations; contract administration; client meetings and visits; participating in marketing events and campaigns including industry conferences and government regulatory agency meetings.
Day in the Life
After grabbing your favorite morning beverage, you begin your day by booting up your computer and:
Responding to inquiries regarding company's emergency response standby services Support for sales and business development projects Attend industry and agency meetings with the purpose of tracking trends, recommending business development opportunities, and advising our business unit about pending or proposed industry regulations Assisting in the collection, classification, and analysis of historical data Communicating and answering questions related to US Ecology's emergency response standby business Working closely with sales team to propose customer solutions compliant with appropriate local, state and federal regulations Coordinating communications to respond to customers' inquiries Assisting, advising, and training customer service representatives Working with the corporate marketing team to provide marketing support for sales efforts Working closely with sales team to identify new opportunities and retain existing business Assisting with the developing and maintaining customer pricing files Assisting customers with business needs and requests Support for Sales and BD projects, including proposals, tenders, and sales opportunities on deadlines
What you need to apply
Bachelor's degree and/or experience in the areas of Emergency Response, Environmental, Compliance, Training, Client Services, and business development is preferred.Familiarity with the oil spill response business Good communication and writing skills Develop and deliver professional response/exercise materials for clients Attend industry and agency meetings with the purpose of tracking trends, recommending business development opportunities, and advising NRC about any pending or proposed federal or state regulatory changes Moderate travel within continental USOffice location is Great River, Long Island, NYProficient in Microsoft Office SuiteWorking knowledge of regulations specific to the emergency oil spill response industry Ability to pass pre-employment background checks and drug screening
US Ecology is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability or veteran status, among other factors.
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Sales support specialist job description example 2
FactSet sales support specialist job description
FactSet's product suite of smart analytics and unique data empower the world's leading financial service professionals to make more informed decisions every day. At our heart is an inclusive community unified by the spirit of going above and beyond. Our philosophy is to embrace diversity, and that our best ideas can come from anyone, anywhere, at any time. We continuously look ahead to advance the future and technology of our industry, by rolling up our sleeves to solve tough problems together, and by learning from our successes, as well as our failures.
The Global Sales Support team is looking for a Sales Support Specialist to support our sales representatives in the field. This person will manage a variety of tasks through processes and systems to help improve the productivity of our client-facing sales team. This important position contributes to the quality of customer service and the achievement of sales targets.
Responsibilities:
Work directly with clients and sales teams to execute access requests Work with the Billing Department to investigate inquiries related to client subscriptions, product access, and invoices Manage large invoice restructures due to contract negotiations and/or client mergers and acquisitions Help with execution and documentation of client contracts Support the Revenue Operations team with strategic projects that benefit the sales organization Help promote new features and best practices within FactSet's IS tools
Required Skills:
Minimum of 2 years experience in a customer service/client-facing role Results oriented with the ability to complete assignments in a timely manner Ability to handle multiple priorities High degree of attention to detail Strong organization skills Enthusiasm, desire, and a strong sense of initiative Strong communication and interpersonal skills Prior experience with billing/invoicing is a plus Ability to adapt to changing policies and processes and execute tasks accordingly
What's In It For You:
The opportunity to join a growing firm with a proven track record of success for over 40 years, made up of thoughtful, creative minds that value collaboration and welcome your new ideas to the table Comprehensive training Support from your manager and teammates Open lines of communication that foster collaboration Mentorship from tenured FactSettersOpportunity to build your FactSet network from day one through various events (virtually or in person) Career progression planning and a focus on professional development, complete with dedicated time each month for online learning seminars, and networkingA social community dedicated to volunteerism, intramural sports, and team-building events Business resource groups designed to cultivate an inclusive environment for all
Learn more about our benefits here.
The budgeted salary range for this position in the State of Connecticut is $60,000 - $75,000.
At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. FactSet participates in E-Verify.
FactSet is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
FactSet is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
The Global Sales Support team is looking for a Sales Support Specialist to support our sales representatives in the field. This person will manage a variety of tasks through processes and systems to help improve the productivity of our client-facing sales team. This important position contributes to the quality of customer service and the achievement of sales targets.
Responsibilities:
Work directly with clients and sales teams to execute access requests Work with the Billing Department to investigate inquiries related to client subscriptions, product access, and invoices Manage large invoice restructures due to contract negotiations and/or client mergers and acquisitions Help with execution and documentation of client contracts Support the Revenue Operations team with strategic projects that benefit the sales organization Help promote new features and best practices within FactSet's IS tools
Required Skills:
Minimum of 2 years experience in a customer service/client-facing role Results oriented with the ability to complete assignments in a timely manner Ability to handle multiple priorities High degree of attention to detail Strong organization skills Enthusiasm, desire, and a strong sense of initiative Strong communication and interpersonal skills Prior experience with billing/invoicing is a plus Ability to adapt to changing policies and processes and execute tasks accordingly
What's In It For You:
The opportunity to join a growing firm with a proven track record of success for over 40 years, made up of thoughtful, creative minds that value collaboration and welcome your new ideas to the table Comprehensive training Support from your manager and teammates Open lines of communication that foster collaboration Mentorship from tenured FactSettersOpportunity to build your FactSet network from day one through various events (virtually or in person) Career progression planning and a focus on professional development, complete with dedicated time each month for online learning seminars, and networkingA social community dedicated to volunteerism, intramural sports, and team-building events Business resource groups designed to cultivate an inclusive environment for all
Learn more about our benefits here.
The budgeted salary range for this position in the State of Connecticut is $60,000 - $75,000.
At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. FactSet participates in E-Verify.
FactSet is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
FactSet is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
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Sales support specialist job description example 3
Snap-on Tools sales support specialist job description
Salt Lake City, UT- Northwest Region
If we are interested in moving forward with your candidacy, you may receive an email invitation from Spark Hire, or from a Snap-on representative, for a one-way video interview.
Precision. Performance. Pride. For more than 100 years, Snap-on Tools has made work easier for serious professionals performing critical tasks. We work hard together. We grow together. We are one Snap-on team.
We are currently seeking a Route Sales Support Specialist to join our regional sales team. Our field-based team members are rewarded with:
•Unparalleled career advancement opportunities
•Competitive pay, bonus opportunity, and benefits
•Continuous coaching and development
•Clear performance goals
•Regular recognition for accomplishments
We set you up for success! After completing comprehensive training, Route Sales Support Specialists provide support to franchisees, company stores, and Franchise Performance Team operations. Their responsibilities include conducting store inventories and route surveys, and selling and providing service in open routes. Route Sales Support Specialists have the full support of the Snap-on management team, and are regularly reviewed for progression opportunities within the Franchise Performance Teams. With solid performance, they are typically progressed quickly through additional roles in the field sales organization. We value your education and experience, and consider candidates from diverse backgrounds.
What You Bring to the Team:
•High school diploma or GED (Bachelor's degree preferred)
•Ability to learn and follow a process
•Interest in developing and fostering ongoing relationships
•Excellent customer service skills
•Strong communication and interpersonal skills
•Interest in sales
•Interest in tools
•Proficiency in Microsoft Office
•State driver's license that has been valid for the last 36 months, with no major violations, and no more than two minor violations in the three years prior to hire
Snap-on continually strives to be an employer of choice and offers a Great Place to Work.
Starting salaries for this position are normally in the $38,000 to $40,000 range, and are based on education and experience.
Snap-on is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Snap-on strictly prohibits, and does not tolerate, discrimination against applicants, associates or any other covered persons for any reason including race, ethnicity, religion, color, national origin, sex, age, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law.
If we are interested in moving forward with your candidacy, you may receive an email invitation from Spark Hire, or from a Snap-on representative, for a one-way video interview.
Precision. Performance. Pride. For more than 100 years, Snap-on Tools has made work easier for serious professionals performing critical tasks. We work hard together. We grow together. We are one Snap-on team.
We are currently seeking a Route Sales Support Specialist to join our regional sales team. Our field-based team members are rewarded with:
•Unparalleled career advancement opportunities
•Competitive pay, bonus opportunity, and benefits
•Continuous coaching and development
•Clear performance goals
•Regular recognition for accomplishments
We set you up for success! After completing comprehensive training, Route Sales Support Specialists provide support to franchisees, company stores, and Franchise Performance Team operations. Their responsibilities include conducting store inventories and route surveys, and selling and providing service in open routes. Route Sales Support Specialists have the full support of the Snap-on management team, and are regularly reviewed for progression opportunities within the Franchise Performance Teams. With solid performance, they are typically progressed quickly through additional roles in the field sales organization. We value your education and experience, and consider candidates from diverse backgrounds.
What You Bring to the Team:
•High school diploma or GED (Bachelor's degree preferred)
•Ability to learn and follow a process
•Interest in developing and fostering ongoing relationships
•Excellent customer service skills
•Strong communication and interpersonal skills
•Interest in sales
•Interest in tools
•Proficiency in Microsoft Office
•State driver's license that has been valid for the last 36 months, with no major violations, and no more than two minor violations in the three years prior to hire
Snap-on continually strives to be an employer of choice and offers a Great Place to Work.
Starting salaries for this position are normally in the $38,000 to $40,000 range, and are based on education and experience.
Snap-on is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Snap-on strictly prohibits, and does not tolerate, discrimination against applicants, associates or any other covered persons for any reason including race, ethnicity, religion, color, national origin, sex, age, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law.
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Updated March 14, 2024
Updated March 14, 2024