Sales support specialist resume examples from 2025
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How to write a sales support specialist resume
Craft a resume summary statement
Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in sales support specialist-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the sales support specialist position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical sales support specialist skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on a sales support specialist resume:
- Customer Service
- Sales Support
- PowerPoint
- CRM
- Salesforce
- Excellent Interpersonal
- Product Knowledge
- Account Executives
- Account Management
- RFP
- Data Entry
- Work Ethic
- Phone Calls
- Excellent Organizational
- Logistics
- Order Entry
- Technical Support
- Sales Process
- Project Management
- Trade Shows
- Purchase Orders
- Business Development
- Post Sales
- Customer Relationships
- Customer Inquiries
- Gross Margin
- Sales Reports
- Sales Floor
- Sales Reps
- Inbound Calls
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How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the sales support specialist.
How to write sales support specialist experience bullet points
Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.
- Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
- What were your responsibilities or goals?
- How did you accomplish them?
- Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )
Here are great bullet points from sales support specialist resumes:
Work history example #1
Sales Support Specialist
Penske Truck Leasing
- Collaborated with sales executive to develop PowerPoint presentation tailored to customer need.
- Supported the data migration activities for migrating the data from various business sources with the support of Sales force CRM.
- Served as first point of contact between customers and company as recipient of emergency road service requests.
- Managed prospective leads and existing accounts through a CRM platform to accurately forecast revenue and develop long-term business partnerships.
- Gained over 100 weekly qualified prospects through CRM, telemarketing, referrals & partnerships.
Work history example #2
Inbound Sale Representative
Terminix
- Worked from a CRM database to follow-up on leads and at times worked as a team with Outside Sales representatives.
- Established and maintained strong relationships with internal and external customers through continuous communication.
- Awarded TSR of the Month Performed both inbound and outbound sales calls Trained new telephone sales representatives Informed customers of new products
- Established and updated control action to include verbal and written communication in accordance with company policy.
- Selected Contributions: Received sales calls from current and new Comcast customers.
Work history example #3
Sales Support Specialist
GoDaddy
- Received incoming calls regarding technical, customer, and sales support, while answering customer's emails.
- Troubleshooted internet connectivity from hosting/DNS issues.
- Helped individuals looking to start a small business in getting their strong, online presence created.
- Provided technical and customer sales support on various hosting, email, and server related issues.
- Resolved technical and diverse customer issues in a timely and professional manner via phone and email support.
Work history example #4
Sales Administrator
First Data
- Worked within a variety of sales channels including web chats, e-mail, CRM, inbound and outbound phone calls.
- Assisted in training and programming the gateway using coding languages like HTML, PHP, XML, JAVA.
- Utilized Cast Iron for integration of cloud premise systems.
- Used Sales Cloud integration solution between inforce ERP applications and the Sales Cloudof force.com.
- Partnered with Global Marketing to identify individual market strengths, challenges and growth opportunities through competitive analysis.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from sales support specialist resumes:
Bachelor's Degree in marketing
New York University, New York, NY
2007 - 2010
Bachelor's Degree in communication
Ohio State University, Columbus, OH
2006 - 2009
Highlight your sales support specialist certifications on your resume
Certifications can be a crucial part of your resume. Many jobs have required certifications.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
If you have any of these certifications, be sure to include them on your sales support specialist resume:
- International Accredited Business Accountant (IABA)
- Certified Billing and Coding Specialist (CBCS)
- Certified Management Accountant (CMA)
- Certified Pharmacy Technician (CPhT)
- Certified Sales Professional (CSP)
- Master Project Manager (MPM)
- Certified Information Technology Professional (CITP)
- Certified Medical Office Manager (CMOM)