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Become A Sales Team Manager

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Working As A Sales Team Manager

  • Selling or Influencing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Mostly Sitting

  • Stressful

  • $102,000

    Average Salary

What Does A Sales Team Manager Do

Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.

Duties

Sales managers typically do the following:

  • Resolve customer complaints regarding sales and service
  • Prepare budgets and approve expenditures
  • Monitor customer preferences to determine the focus of sales efforts
  • Analyze sales statistics
  • Project sales and determine the profitability of products and services
  • Determine discount rates or special pricing plans
  • Develop plans to acquire new customers or clients through direct sales techniques, cold calling, and business-to-business marketing visits
  • Assign sales territories and set sales quotas
  • Plan and coordinate training programs for sales staff

Sales managers’ responsibilities vary with the size of their organizations. However, most sales managers direct the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization’s sales representatives.

Some sales managers recruit, hire, and train new members of the sales staff. For more information about sales workers, see the profiles on retail sales workers and wholesale and manufacturing sales representatives.

Sales managers advise sales representatives on ways to improve their sales performance. In large multiproduct organizations, they oversee regional and local sales managers and their staffs.

Sales managers also stay in contact with dealers and distributors. They analyze sales statistics generated from their staff to determine the sales potential and inventory requirements of products and stores and to monitor customers' preferences.

Sales managers work closely with managers from other departments in the organization. For example, the marketing department identifies new customers that the sales department can target. The relationship between these two departments is critical to helping an organization expand its client base. Sales managers also work closely with research and design departments because they know customers’ preferences, and with warehousing departments because they know inventory needs.

The following are examples of types of sales managers:

Business to business (B2B) sales managers oversee sales from one business to another. These managers may work for a manufacturer selling to a wholesaler, or a wholesaler selling to a retailer. Examples of these workers include sales managers overseeing sales of software to business firms, and sales managers overseeing wholesale food sales to grocery stores.

Business to consumer (B2C) sales managers oversee direct sales between businesses and individual consumers. These managers typically work in retail settings. Examples of these workers include sales managers of automobile dealerships and department stores.

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How To Become A Sales Team Manager

Most sales managers have a bachelor’s degree and work experience as a sales representative.

Education

Most sales managers have a bachelor’s degree, although some have a master’s degree. Educational requirements are less strict for job candidates who have significant work experience. Courses in business law, management, economics, accounting, finance, mathematics, marketing, and statistics are advantageous.

Work Experience in a Related Occupation

Work experience is typically required for someone to become a sales manager. The preferred duration varies, but employers usually seek candidates who have at least 1 to 5 years of experience in sales.

Sales managers typically enter the occupation from other sales and related occupations, such as sales representatives or purchasing agents. In small organizations, the number of sales manager positions often is limited, so advancement for sales workers usually comes slowly. In large organizations, promotion may occur more quickly.

Important Qualities

Analytical skills. Sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies.

Communication skills. Sales managers need to work with colleagues and customers, so they must be able to communicate clearly.

Customer-service skills. When helping to make a sale, sales managers must listen and respond to the customer’s needs.

Leadership skills. Sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.

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Sales Team Manager Career Paths

Sales Team Manager
Account Manager District Sales Manager
Senior Territory Manager
8 Yearsyrs
Account Manager Regional Sales Manager
National Accounts Sales Manager
8 Yearsyrs
Account Manager Director Of Sales
Regional Sales Vice President
11 Yearsyrs
Operations Manager Director Of Sales
Area Sales Director
10 Yearsyrs
Operations Manager Regional Sales Manager
Vice President & Sales Manager
9 Yearsyrs
Operations Manager Sales And Marketing Manager
Regional Sales And Marketing Manager
8 Yearsyrs
Team Manager Director Of Sales
Director Of International Sales
9 Yearsyrs
Owner Sales Vice President
Global Vice President Of Sales
16 Yearsyrs
Owner Senior Vice President
Vice President Director Of Sales
10 Yearsyrs
Owner Business Development Director
Director Of Enterprise Sales
12 Yearsyrs
Regional Sales Manager National Account Manager
Senior National Account Manager
9 Yearsyrs
Branch Manager District Sales Manager
Division Sales Manager
8 Yearsyrs
Branch Manager Territory Manager
Sales Development Manager
8 Yearsyrs
Branch Manager National Account Manager
Global Account Director
12 Yearsyrs
Owner/Operator Sales Account Manager
Regional Account Sales Manager
8 Yearsyrs
Owner/Operator Food Service Director
Director Of Retail Sales
10 Yearsyrs
District Manager Regional Sales Director
Channel Sales Director
10 Yearsyrs
Call Center Manager Senior Sales Manager
Director Of Sales Training
9 Yearsyrs
National Account Manager Senior Sales Manager
Executive Sales Manager
6 Yearsyrs
Business Manager Regional Business Manager
District Business Manager
10 Yearsyrs
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Do you work as a Sales Team Manager?

Help others decide if this is a good career for them

Average Length of Employment
Sales Manager 3.7 years
Sales Team Manager 3.0 years
Sales Team Leader 2.5 years
Top Careers Before Sales Team Manager
Manager 4.2%
Cashier 3.5%
Internship 3.2%
Top Careers After Sales Team Manager
Manager 4.0%
Owner 3.5%

Do you work as a Sales Team Manager?

How Would You Rate The Salary Of a Sales Team Manager?

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Top Skills for A Sales Team Manager

  1. Customer Service
  2. Sales Goals
  3. Area Sales Goals
You can check out examples of real life uses of top skills on resumes here:
  • Maximized customer service operations by leading performance oversight and quality assurance of 100+ associates.
  • Work with store management and executives to plan, execute, manage, and surpass company sales goals and merchandising shifts.
  • Meet or exceed area sales goals through the training, coaching and managing of the sales associate staff.
  • Set sales floors to company standard & promotional/advertisement calendar.
  • Researched using recorded calls to coach and develop sales representatives to accuracy and increase customer satisfaction.

Sales Team Manager Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,317 Sales Team Manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Sales Team Manager Resume

View Resume Examples

Sales Team Manager Demographics

Gender

Male

56.3%

Female

33.2%

Unknown

10.5%
Ethnicity

White

61.3%

Hispanic or Latino

15.8%

Black or African American

11.9%

Asian

7.2%

Unknown

3.8%
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Foreign Languages Spoken

Spanish

62.8%

French

7.4%

Portuguese

6.4%

Korean

3.2%

Italian

3.2%

Chinese

2.1%

Vietnamese

2.1%

German

2.1%

Japanese

2.1%

Hebrew

1.1%

Czech

1.1%

Dari

1.1%

Carrier

1.1%

Ukrainian

1.1%

Mandarin

1.1%

Polish

1.1%

Arabic

1.1%
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Sales Team Manager Education

Schools

University of Phoenix

19.7%

University of Alabama

6.6%

Brigham Young University

5.3%

Kaplan University

5.3%

University of North Carolina at Greensboro

4.8%

University of Utah

4.8%

Texas State University

4.4%

University of Central Florida

4.4%

DePaul University

4.4%

Western Michigan University

4.4%

University of South Carolina - Columbia

3.9%

Strayer University

3.9%

The Academy

3.5%

Utah Valley University

3.5%

Troy University

3.5%

Texas A&M University

3.5%

San Diego State University

3.5%

University of Texas at Austin

3.5%

Kennesaw State University

3.5%

University of North Carolina at Charlotte

3.5%
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Majors

Business

41.4%

Marketing

9.3%

Finance

5.1%

Communication

4.8%

Management

4.6%

Psychology

4.5%

Accounting

3.1%

Criminal Justice

2.9%

Specialized Sales And Merchandising

2.6%

General Sales

2.4%

Liberal Arts

2.3%

General Studies

2.2%

Elementary Education

2.0%

History

2.0%

Kinesiology

1.9%

Political Science

1.9%

Public Relations

1.9%

Education

1.8%

Economics

1.8%

Human Resources Management

1.7%
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Degrees

Bachelors

51.2%

Other

24.0%

Masters

11.4%

Associate

9.2%

Certificate

2.1%

Diploma

0.8%

Doctorate

0.6%

License

0.6%
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