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Sales team member vs service team member

The differences between sales team members and service team members can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales team member has an average salary of $33,827, which is higher than the $27,393 average annual salary of a service team member.

The top three skills for a sales team member include sales floor, wine and cleanliness. The most important skills for a service team member are customer service, work ethic, and basic math.

Sales team member vs service team member overview

Sales Team MemberService Team Member
Yearly salary$33,827$27,393
Hourly rate$16.26$13.17
Growth rate--4%
Number of jobs585,314214,808
Job satisfaction--
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 49%
Average age4140
Years of experience-12

What does a sales team member do?

A sales team member is responsible for selling goods and services to the customers, responding to their inquiries and concerns, and updating them with new services and promotional offers. Sales team members play a huge role in generating revenues for the business by maintaining existing clients and attracting potential customers. They assist with developing sales strategies for brand awareness, creating sales pitches, and identifying sales opportunities by researching current market trends. A sales team member must have excellent communication and customer service skills to negotiate with the customers and ensure their highest satisfaction.

What does a service team member do?

A service team member is responsible for coordinating closely with the rest of the team to execute a task accurately and efficiently, following the organization's protocols, and maintaining the highest customer satisfaction. Service team members work with various industries, usually employed in customer-facing industries, including financial, healthcare, and food sectors. They are trained to provide the best customer service, help the organization reach its long-term goals and objectives, and generate more revenues.

Sales team member vs service team member salary

Sales team members and service team members have different pay scales, as shown below.

Sales Team MemberService Team Member
Average salary$33,827$27,393
Salary rangeBetween $25,000 And $45,000Between $20,000 And $36,000
Highest paying City-Seattle, WA
Highest paying state-Massachusetts
Best paying company-Citi
Best paying industry-Retail

Differences between sales team member and service team member education

There are a few differences between a sales team member and a service team member in terms of educational background:

Sales Team MemberService Team Member
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common college--

Sales team member vs service team member demographics

Here are the differences between sales team members' and service team members' demographics:

Sales Team MemberService Team Member
Average age4140
Gender ratioMale, 48.0% Female, 52.0%Male, 39.4% Female, 60.6%
Race ratioBlack or African American, 9.9% Unknown, 5.1% Hispanic or Latino, 20.8% Asian, 6.9% White, 56.7% American Indian and Alaska Native, 0.6%Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 20.2% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between sales team member and service team member duties and responsibilities

Sales team member example responsibilities.

  • Manage the hardlines department of the store.
  • Lead a team of eighteen people in the apparel department through development, talent management, and training.
  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Serve customers, stock shelves, organize products, correct merchandise pricing, train newly hire employees, POS system
  • Stock merchandise, groceries, clothes, shoes, and household items.
  • Prepare, print & bound PowerPoint sales presentation packages and investment review reports.
  • Show more

Service team member example responsibilities.

  • Manage other GSA make sure that they are treating guests with up most respect and make them feel welcome.
  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Coordinate VIP service requests for hotel stays.
  • Enroll guests into the Marriott rewards program.
  • Recognize as a leader early on and promote to GSA within18 months.
  • Communicate with all departments regarding in house VIP's and any special needs.
  • Show more

Sales team member vs service team member skills

Common sales team member skills
  • Sales Floor, 14%
  • Wine, 10%
  • Cleanliness, 10%
  • Ladders, 9%
  • Customer Service, 8%
  • Basic Math, 7%
Common service team member skills
  • Customer Service, 18%
  • Work Ethic, 9%
  • Basic Math, 9%
  • Good Communication, 7%
  • Cash Handling, 7%
  • Cleanliness, 6%