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The differences between sales team members and service team members can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales team member has an average salary of $33,827, which is higher than the $27,393 average annual salary of a service team member.
The top three skills for a sales team member include sales floor, wine and cleanliness. The most important skills for a service team member are customer service, work ethic, and basic math.
| Sales Team Member | Service Team Member | |
| Yearly salary | $33,827 | $27,393 |
| Hourly rate | $16.26 | $13.17 |
| Growth rate | - | -4% |
| Number of jobs | 585,314 | 214,808 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 49% |
| Average age | 41 | 40 |
| Years of experience | - | 12 |
A sales team member is responsible for selling goods and services to the customers, responding to their inquiries and concerns, and updating them with new services and promotional offers. Sales team members play a huge role in generating revenues for the business by maintaining existing clients and attracting potential customers. They assist with developing sales strategies for brand awareness, creating sales pitches, and identifying sales opportunities by researching current market trends. A sales team member must have excellent communication and customer service skills to negotiate with the customers and ensure their highest satisfaction.
A service team member is responsible for coordinating closely with the rest of the team to execute a task accurately and efficiently, following the organization's protocols, and maintaining the highest customer satisfaction. Service team members work with various industries, usually employed in customer-facing industries, including financial, healthcare, and food sectors. They are trained to provide the best customer service, help the organization reach its long-term goals and objectives, and generate more revenues.
Sales team members and service team members have different pay scales, as shown below.
| Sales Team Member | Service Team Member | |
| Average salary | $33,827 | $27,393 |
| Salary range | Between $25,000 And $45,000 | Between $20,000 And $36,000 |
| Highest paying City | - | Seattle, WA |
| Highest paying state | - | Massachusetts |
| Best paying company | - | Citi |
| Best paying industry | - | Retail |
There are a few differences between a sales team member and a service team member in terms of educational background:
| Sales Team Member | Service Team Member | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between sales team members' and service team members' demographics:
| Sales Team Member | Service Team Member | |
| Average age | 41 | 40 |
| Gender ratio | Male, 48.0% Female, 52.0% | Male, 39.4% Female, 60.6% |
| Race ratio | Black or African American, 9.9% Unknown, 5.1% Hispanic or Latino, 20.8% Asian, 6.9% White, 56.7% American Indian and Alaska Native, 0.6% | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 20.2% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |