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Sales team member skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Daniel Miller Ph.D.,

Sonya DiPalma Ph.D.

Below we've compiled a list of the most critical sales team member skills. We ranked the top skills for sales team members based on the percentage of resumes they appeared on. For example, 14.3% of sales team member resumes contained sales floor as a skill. Continue reading to find out what skills a sales team member needs to be successful in the workplace.

15 sales team member skills for your resume and career

1. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how sales team members use sales floor:

Delivered customer service / Kept sales floor organized
Developed by cross training in all areas of the store including cashier, guest services, sales floor, and presentation.

2. Wine

Here's how sales team members use wine:

Sold/Delivered wine to business s in Nevada, Butte and Placer Counties Hosted the Tasting Room in Nevada City Managed the warehouse

3. Cleanliness

Here's how sales team members use cleanliness:

Provided quality customer service * Maintained sales floor and stock room for cleanliness and organization * Inventory replenishment
Worked alongside with manager to maintain inventory and cleanliness of facility.

4. Ladders

Here's how sales team members use ladders:

Utilized pallet jacks, ladders, and forklifts to accomplish movements throughout warehouse and store.
Climbed trees, using climbing hooks and belts, or climb ladders to gain access to work areas.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how sales team members use customer service:

Demonstrated effective customer service skills through assisting customers with locating merchandise and answering necessary questions about products.
Provided focused customer service which was well received and recognized by consumers, management and co-workers.

6. Basic Math

Here's how sales team members use basic math:

Operate the register, answer calls and perform basic mathematic skills.

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7. Math

Here's how sales team members use math:

Conducted group/individual reading, math and science activities.
Can do quick math and be accurate.

8. Exceptional Guest

Here's how sales team members use exceptional guest:

Delivered an exceptional guest experience by engaging the guest and prioritizing the guest's needs over task.
Cashier (2006): Provide exceptional guest assistance during merchandise transactions.

9. Drive Sales

Here's how sales team members use drive sales:

Drive sales with suggestive selling and efficiently utilizing company programs to ensure customer service needs and expectations are met.
Collaborated with 7+ team members to drive sales such as attaining a $108 shift sales goal per shift.

10. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how sales team members use pos:

Served customers food and drinks, entered orders through company POS system and maintained above quality service followed throughout visit.
Serve customers, stock shelves, organize products, correct merchandise pricing, train newly hired employees, POS system

11. PET

Here's how sales team members use pet:

Provided compassionate and exemplary care to pet owners as I assisted them with the final requests for their pets.
Required to have a significant knowledge of domestic pets and pet products, tested on this knowledge.

12. Stock Room

A stock room is a room where a company's goods are stored. It is a room where products or materials are kept until they are needed: Less stock is kept on the shop floor and more in the stockroom.

Here's how sales team members use stock room:

Worked towards accomplishing specific goals such as sales, speed in the registers, and minimized errors in the stock room.
Completed objectives that were assigned to other team members and I. Stocked items in stock room and on shelves.

13. Propane

Here's how sales team members use propane:

Trained to operate a fork lift, filling propane gas cylinders, and exchanging Oxygen, Acetylene, and Argon cylinders.

14. Floor Stock

Floor Stock refers to inventory items that are reserved for the purpose of replacing items that are on the shelves of the main floor of a store when they are exhausted. They are usually reserved at the storage area of any shop and are only needed when the products in the main room have been bought up by customers. In the pharmaceutical industry, it refers to the supply of drugs that have been sent to those in need of it after being prescribed.

Here's how sales team members use floor stock:

Processed and replenished merchandise and monitored floor stock.
Answer main store phone, Store announcements, Cashier, Manage Fittings Rooms, Organize and Replenish floor stock.

15. Front End

Here's how sales team members use front end:

Delivered front end cash register backup and practiced safety protocols.
Provide all around outstanding customer service, where ever and whenever needed, from the front end checkout to backroom inquiries.

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What skills help Sales Team Members find jobs?

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What technical skills for a sales team member stand out to employers?

Daniel Miller Ph.D.

Associate Professor of Religion and Social Thought; Chair, Landmark College

As the American Association of University Professors (AAUP) and other organizations have repeatedly found, students graduating with degrees in the liberal arts (the areas in which I teach and have competence) have the skills and capacities that employers desire (e.g., critical thinking skills, strong verbal and written communication skills, synthetic and analytical thinking skills, etc.). But the technical capacities necessary to communicate and used these skills will be more important than ever. I would anticipate that graduates will have to be comfortable moderating and running meetings on online platforms. They will have to know how to design and share presentations that are well-suited to online and remote platforms. They will have to be able to multi-task in presentations, tracking on-screen discussions as well as simultaneous chat options. Along with all of this, they have to have a greater awareness of creating online and virtual content that is accessible to all users. I would think that graduates who can communicate these skills to employers will be far better situated than those who cannot.

What soft skills should all sales team members possess?

Sonya DiPalma Ph.D.

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.

Do you want to know more?

List of sales team member skills to add to your resume

The most important skills for a sales team member resume and required skills for a sales team member to have include:

Sales Floor
Wine
Cleanliness
Ladders
Customer Service
Basic Math
Math
Exceptional Guest
Drive Sales
POS
PET
Stock Room
Propane
Floor Stock
Front End
Customer Satisfaction

Phone Calls
Stock Shelves
Work Ethic
Taking Care
Customer Issues
Cash Handling
Bonds
Inventory Control
Guest Service
Cash Control
Punctuality
Product Knowledge
Excellent Guest
Retail Environment
Cash Registers
Back Room

Customer Complaints
Credit Card Transactions
Customer Inquiries
Store Merchandise
Store Shelves
Sales Transactions
Stock Merchandise
Quality Customer Service
Customer Assistance
Guest Assistance
Security Practices
Address Guest
Clean Store
Softlines

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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