Salesforce administrator jobs in Centreville, VA

Salesforce Developer - Remote - Need US citizens due to the nature of the job. Candidate should be in US to apply for this position and be willing to undergo federal clearance!! Required Skills: Minimum3 years of experience in Salesforce Has experience with data-driven applications and relational databases. Knows the capabilities of the core Salesforce object, fields, and relationships. Knows the capabilities and use cases for formula fields and roll-up summary fields. Knows when to use declarative vs. programmatic methods to solve business requirements. Can leverage relevant declarative capabilities of the platform, where appropriate. Knows the Apex programming language and can use Apex best practices to customize Salesforce. Can extend the Lightning Platform using Apex, Visualforce, and basic Lightning Components. Can use fundamental programmatic capabilities of the Lightning Platform to develop custom interfaces to extend Salesforce capabilities and develop custom business logic. Is familiar with the testing, debugging, and deploying code and knows the available environments. Education: Bachelor's degree in computational / programming, or related area and / or equivalent experience / training. Global Alliant, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply.

🚀 Salesforce DevSecOps Engineer 🔍 About the Role We're looking for a Salesforce DevSecOps Engineer to join our team! This role combines security, development , and operations within our Salesforce ecosystem, focusing on automation, compliance, and scalability across Salesforce Core, Health Cloud, and related managed packages. ✅ Key Responsibilities 🔄 DevOps & Automation: Design and maintain CI/CD pipelines using Copado, Flosum, Gearset, Jenkins, GitHub Actions, Azure DevOps. 🚀 Automate deployments across Salesforce environments (Sandboxes, Scratch Orgs, Production). 🔐 Security & Compliance: Embed security best practices, perform vulnerability assessments, and ensure HIPAA/GDPR/SOX compliance. 📊 Implement monitoring, logging, and disaster recovery strategies for Salesforce services. 🤝 Collaborate with developers and admins to drive adoption of DevSecOps practices and secure coding standards. 🎯 Qualifications 🎓 Bachelor's degree in Computer Science, Information Security, or related field (or equivalent experience). 🛠 3-8+ years of experience in Salesforce development, DevOps, or cloud security. 💡 Strong hands-on experience with Salesforce Health Cloud ( Health Data Model, Lightening Aura) and compliance practices. 🔍Nice to haves: Strong knowledge of Apex, LWC, SFDX, SOQL, and CI/CD tools (Copado, Flosum, Gearset). 🏅 Preferred certifications: Salesforce Platform Developer I/II, Health Cloud Accredited Professional, DevOps Center Specialist, Security & Privacy Accreditation.

This posting is for a contract assignment and is not a full-time employment offer. Candidates selected for roles will be employed as contract workers through an approved 3rd party for the duration of the specified project Our clients Information Technology and Data Analytics (IT&DA) organization Specialized Infrastructure Operations group is currently seeking a Contract Senior Systems Administrator to support the team in Herndon, VA. The client delivers complex solutions in challenging environments, supporting our Mission Operations Portfolio by designing, building, testing, deploying, and maintaining critical platforms for commercial and government clients. We prioritize innovation and collaboration to improve the world, embracing diversity, equity, and inclusion. Our welcoming environment fosters professional growth and meaningful contributions, from the seabed to outer space. The Senior System Administrator will handle system administration tasks, including infrastructure management, information security, software installation, and configuration control. This role involves creating innovative solutions to technical challenges, providing system support with modern tools, and overseeing the design and performance of computing systems for effective capacity planning and disaster recovery. Position Responsibilities: Oversees system integration, hardware and software installation, configuration and disposition of servers and workstations to support the architecture Provides complex problem resolution, root cause analysis and technical support for delivery systems Participates in the design, validation and configuration management of computing delivery systems Plans and coordinates system changes Administers user system access and establishes safeguards to protect information to meet security requirements Oversees activities to monitor system performance to support capacity planning, backup and disaster recovery planning Mentors, leads and trains others This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. Basic Qualifications (Required Skills/Experience): Successfully completed a Tier 5 Investigation (T5), formerly known as a Single Scope Background Investigation (SSBI) by the federal government within the last 5 years or agreed to enter a Continuous Vetting program such that 5 year updates are no longer required 5+ years of experience as a systems administrator 5+ years of experience working in a cross functional environment with all levels in the business from individual contributors to executive leadership ACTIVE FULL SCOPE POLYGRAPH PRE START Preferred Qualifications (Desired Skills/Experience): 5 or more years' related work experience or an equivalent combination of education and experience Active certifications in Cloud, INFOSEC, etc. Experience with Virtualization (AHV, VMWare ESXi, Hyper-V, etc.) Experience with VDI infrastructure, monitoring infrastructure, securing infrastructure, documenting in confluence and task tracking in Jira Benefits Information *Optional Benefits: Medical, Dental, Vision, 401K Tundra Technical Solutions is among North America's leading providers of Staffing and Consulting Services. Our success and our clients' success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties and Responsibilities Responds to incident tickets in a 24x7 operational environment to meet SLA objectives. Troubleshoots system issues using diagnostic tools like netmom, windbg, and custom application tools. Reviews system logs to identify and mitigate system issues. Leverage knowledge base to help troubleshoot, identify and resolve systems issues. Update knowledge base troubleshooting guides and lessons learned as required. Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases. Document system issues resulting in system outages and coordinate change though change management process. Support collaboration across operations, development teams and external partners. Support “tiger team” calls to streamline knowledge sharing and timely resolution of system issues. Monitor solution performance according to client specification and SLAs, escalate as needed. Other supporting duties, as directed. Willingness to work overtime and varying hours as required. Minimum Qualifications BS in Computer Science or other technical discipline is preferred. 3 years of operations experience providing application infrastructure support; 2 year performing system administrator support Clearance Requirement TS/SCI with Full Scope Poly required. Other Job Specific Skills Experience with system administration support tools such as Windows/Linux Experience supporting a 24x7 cloud based environment. Strong interpersonal skills Strong oral and written communication skills Experience in supporting Cloud based environment and tools such as Azure/AWS Experience analyzing, troubleshooting, and providing solutions for technical issues. Ability to problem solve and collaborate with team members. Strong organizational and multi-tasking skills Strong in technical communications with both technical and non-technical peers Able to maintain professionalism under pressure. Strong customer focus

Location: Hybrid-Remote. The role will require travel, as needed to project locations located in Alexandria & Sterling, VA; Phoenix & Tempe, AZ, and Austin, TX. Minimal travel is anticipated and otherwise role is able to be performed remotely. Years' Experience: 7+ years of professional experience in Network Administration Education: Bachelor's degree in information technology or related field or equivalent professional experience Clearance: Applicants must be able to obtain and maintain a Public Trust security clearance. NOTE: United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance. Certifications: Cisco Certified Network Professional (CCNP) certification preferred. Key Skills: Experience overseeing the deployment, configuration, and support of Cisco network infrastructure including devices, ensuring optimal performance, security, and availability. Experience installing, configuring, and maintaining Cisco network devices, including routers, switches, and firewalls. Responsibilities Installing, configuring, and maintaining Cisco network devices, including routers, switches, and firewalls. Networking cabling installation and management, including copper and fiber. Monitoring and optimizing the performance of the network, ensuring efficient resource allocation and minimal downtime. Diagnosing and resolving network issues, including connectivity, performance, and security problems. Ensuring the security of the network by applying patches, updates, and security configurations to Cisco devices and Cloud network configurations. Maintaining detailed documentation of network configurations, procedures, and policies. Working closely with other IT teams to support network needs and integrate network solutions with other systems. Responding to network alerts and resolving network infrastructure problems. Providing configuration management components to include configuration documentation and network diagrams. Providing technical support on existing and emerging technologies, planning and execution of technology projects, execution of technology related tasks and initiatives. Researching and reporting on new technologies and how they provide value to the organization. Performing hardware installation and support configuration of IT network systems in on-prem environments. Qualifications Must be able to obtain and maintain a Public Trust security clearance. 7+ years of professional experience in network administration. Bachelor's degree in information technology or related field or equivalent professional experience. Will require travel, as needed to project locations which may include the below for installing and maintaining physical equipment (i.g., network firewall, server, storage, uninterruptable power supplies. Minimal travel is anticipated, and majority of support will be remote. Alexandria, VA Sterling, VA Austin, TX Tempe, AZ Phoenix, AZ Experience overseeing the deployment, configuration, and support of Cisco network infrastructure including devices, ensuring optimal performance, security, and availability. Experience installing, configuring, and maintaining Cisco network devices, including routers, switches, and firewalls. Experience with network cabling installation and management, including copper and fiber. Experience monitoring and optimizing the performance of the network, ensuring efficient resource allocation and minimal downtime. Cisco Certified Network Professional (CCNP) certification preferred. Excellent written and verbal communication skills. Must be detail oriented. Customer service oriented.

We are seeking an experienced Appian Administrator to support and lead the migration of Appian applications from an on-prem Linux environment to AWS EKS (Elastic Kubernetes Service). The ideal candidate has hands-on experience administering Appian environments, managing deployments, and working closely with DevOps and cloud engineering teams to design, implement, and stabilize containerized Appian solution in AWS. Key Responsibilities: Manage, configure, and maintain multiple Appian environments (on-prem and cloud) Collaborate with infrastructure, security and DevOps teams to plan and execute migration from on-prem to AWS EKS Set up and manage Appian Docker containers and Helm configurations. Oversee installation, patching, upgrades and hotfixes of Appian versions. Coordinate database migrations (e.g., DB2 to PostgreSQL) Ensure application and plugin compatibility post-migration Work with InfoSec for image scanning, vulnerability remediation, and compliance approvals. Support performance tuning, monitoring and troubleshooting across environments. Create and maintain detailed runbooks, SOPs, and architecture documentation. Required Qualifications: 5+ years of experience as an Appian Administrator (versions 21.x or later) Proven experience migrating Appian from on-prem to containerized/cloud environments (preferably AWS EKS) Strong understanding of Linux administration, Docker, Kubernetes, Helm, and AWS services (ECR, S3, IAM, CloudWatch). Experience in integrating Appian with enterprise services (LDAP, SSO, SMTP, database, secrets management) Kubernetes pods, Webhooks/Controllers Familiarity with Appian automation, deployment pipelines (CI/CD), and plugin management. Excellent troubleshooting, communication, and documentation skills. Experience working with EFS, ASM (Amazon secret manager), Appian operator/CRD. CloudFormation Templates, Terraform Preferred Skills: Experience in financial services or regulated environments Exposure to Hashicorp Vault or CyberArk, Elastic for secrets management Familiarity with Goldfield/Private cloud environments or large enterprise cloud migration projects Appian administration or DevOps certification is a plus. Recruiter Details: Name: Dhruv Mehta ****************************** Internal Job ID: 25-51840 About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Long term contract, hybrid in the Rosslyn area Hourly rate: $40-$47/hr depending on years of experience Must be US Citizen of GC holder Job Description: This role will provide hands-on AWS development and operational support for the External Management System (XMS) solution. The position is also responsible for overseeing the development, implementation, documentation, and testing of security controls. Preferred Experience/Skills: • Strong technical expertise in AWS, supporting and enhancing enterprise solutions such as XMS and FedHub Enclave • Experience managing day-to-day cloud operations, including deployment, monitoring, troubleshooting, and optimization • Demonstrated leadership in developing, implementing, and documenting security controls to meet federal requirements • Proven ability to coordinate and execute security control testing and effectively remediate findings • Deep understanding of large-scale IT systems, with hands-on AWS implementation experience preferred • Track record of leading production support teams in incident, problem, and change management for enterprise risk-related systems • Proficiency with incident management systems and ticketing tools • Solid grasp of core security concepts such as encryption, key management, SSL, and HTTPS • Practical experience with single sign-on (SSO) and authentication solutions (e.g., SAML, OpenID, OAuth) • Broad understanding of system architecture and design fundamentals • Prior involvement with establishing new ATOs (Authority to Operate) in cloud or enclave environments • Familiarity with federal security initiatives, including FedRAMP and Trusted Internet Connections (TIC) • Relevant certifications (e.g., AWS, PMP, CISSP, CISM) or equivalent credentials Required Skills: • Bachelor's degree in an IT-related field or equivalent professional experience. • Proven experience managing cross-functional teams, including both functional/project management and technical staff. • Strong understanding of security frameworks and compliance standards (e.g., NIST, FISMA). • Excellent project management and risk mitigation skills, including planning, tracking, prioritizing risks, developing effective mitigation plans, and engaging directly with federal clients and downstream partners. • Exceptional written and verbal communication skills, with the ability to interface effectively with clients and stakeholders and ensure compliance with contractual and regulatory requirements. • Background in business analysis and providing strategic insights to support project delivery.

About the Role: As a Systems Administrator, you will play a vital role in ensuring the stable operation of our in-house computer software systems. This position involves planning, developing, installing, configuring, maintaining, supporting, and optimizing computer systems to meet the organization's operational requirements. You will collaborate with IT teams and stakeholders to implement effective solutions that enhance system reliability, performance, and security. Essential Job Responsibilities: · System Planning and Development: Collaborate with stakeholders to understand business requirements and translate them into technical specifications for system development and implementation. · Plan and design computer systems architecture, including servers, databases, networks, and applications, to meet current and future organizational needs. · Installation and Configuration: Install, configure, and deploy computer software systems, applications, and tools according to established procedures and best practices. · Ensure proper integration and compatibility of software components within the existing IT infrastructure environment. · Maintenance and Support: Perform routine maintenance tasks, such as software updates, patches, and security enhancements, to ensure the ongoing stability and security of computer systems. · Provide technical support and troubleshooting assistance to end-users and IT teams to resolve system-related issues and minimize downtime. · System Optimization: Monitor system performance and capacity utilization to identify areas for optimization and improvement. · Implement proactive measures, such as performance tuning and resource optimization, to enhance system efficiency and reliability. · Security and Compliance: Implement and enforce security policies, procedures, and protocols to safeguard sensitive data and protect against cybersecurity threats and vulnerabilities. · Ensure compliance with regulatory requirements, industry standards, and internal policies related to system security and data protection. · Documentation and Training: Maintain accurate documentation of system configurations, procedures, and troubleshooting steps for future reference and knowledge sharing. · Provide training and guidance to end-users and IT staff on system usage, best practices, and security protocols. Qualifications: · Bachelor's degree in computer science, information technology, or a related field; equivalent combination of education and relevant experience may be considered. · Experience in systems administration or related IT roles, with a strong understanding of computer systems architecture, networking principles, and software applications. · Proficiency in installing, configuring, and supporting operating systems (e.g., Windows, Linux), virtualization technologies (e.g., VMware, Hyper-V), and server hardware. · Hands-on experience with system monitoring tools, backup and recovery solutions, and security protocols (e.g., firewalls, intrusion detection systems). · Strong problem-solving skills, attention to detail, and ability to work independently or collaboratively in a dynamic environment. · Excellent communication and interpersonal skills, with the ability to effectively interact with diverse stakeholders and convey technical concepts to non-technical audiences. · Experience in Windows (2019 and 2022) server administration (3 Years) · Strong in Active directory · Experienced in Linux · Strong in Group Policy · Experienced in SQL · some Network exposure · Experience in VM management , Strong in Scripting Power shell, Python, Bash

In this role, you will configure, maintain, and administer application-specific databases, ingest data from both internal and external sources, and present that data for analytics and business intelligence purposes. Parsons is seeking and Oracle Database Administrator to maintain and support operational Oracle databases, ensuring efficient data transformation processes for storing and retrieving customer data within a data warehouse environment. In this role, you will configure, maintain, and administer application-specific databases, ingest data from both internal and external sources, and present that data for analytics and business intelligence purposes. What You'll Be Doing: Managing provisioned data warehouse and application databases in an Oracle Exadata Cloud Services environment. Performing daily database administration functions, which involve developing queries and reports based on customer requirements, modifying or creating database views, and managing backup and recovery operations. Monitoring database performance, publishing daily performance metrics, and resolving database issues that impact application performance. Applying vendor-provided updates to database tables and schemas. Managed and configured Oracle APEX to support multiple mission-critical applications. Designing logical data relationships and query structures based on customer requirements, considering factors such as access methods, access frequency, storage media, data volatility, query requirements, and operating environments. Evaluating data sets and engineering solutions for integration into the Data Warehouse. Developing, sustaining, and maintaining user manuals and instructions to guide customers in executing data access functions, such as running queries and reports. Participating in multi-functional teams and managing work through JIRA. What Required Skills You'll Bring: An active Top-Secret security clearance. Ability to obtain and maintain an SCI. Ability to obtain and maintain a CI POLY. Bachelor's degree in a STEM with 8+ years of relevant work experience. In lieu of a Bachelor's degree, 13+ years of work-related experience will be considered. A minimum of 5+ years of experience with Oracle APEX and ORDS applications. Demonstrable proficiencies in SQL and SQL Plus languages. Experience managing Oracle databases. What Desired Skills You'll Bring: Performance Monitoring & Optimization. Skilled in analyzing and improving database performance and scalability. Database Security Best Practices. Knowledge of role-based access, encryption, auditing, and compliance requirements. Experience with Linux/Unix Environments. Comfortable navigating and scripting in command-line environments. Backup and Disaster Recovery Planning. Familiar with RMAN, Data Guard, and other backup/recovery strategies. Scripting and Automation. Experience with tools like Bash, Python, or Ansible for task automation.

About Company: At Denali, we are not just the leading organic recycling company -we are innovators in sustainability, dedicated to Replenishing the Earth by Repurposing Waste. Denali operates nationwide , driving environmental and agricultural progress at scale. The work we do begins and ends with our employees, therefore we strive to ELEVATE employees to be their best at work and home. Join us on our mission to create a more sustainable future together . To learn more, visit denalicorp.com . Drive Innovation. ELEVATE Employees. Apply to join our team today! Commodity Administrator Coachella, CA Full-Time / Hourly About the Role: The Commodity Administrator plays a critical role in managing and overseeing the procurement and supply chain activities related to commodities within the organization. This position ensures accurate tracking, documentation, and compliance with company policies and industry regulations to optimize commodity purchasing and inventory management. The role involves close collaboration with suppliers, internal departments, and logistics teams to facilitate timely delivery and cost-effective sourcing strategies. The Commodity Administrator is responsible for maintaining detailed records, analyzing market trends, and supporting contract negotiations to mitigate risks and capitalize on market opportunities. Ultimately, this position contributes to the organization's operational efficiency and financial performance by ensuring seamless commodity administration and support. Job Summary: We are seeking a highly organized and detail-oriented Commodity Administrator to join our team. In this role, you will manage commodity contracts, coordinate with logistics, and ensure accurate inventory management across various products, including bakery goods, used cooking oil, and cottonseed. You will act as a vital link between our vendors and internal teams, ensuring the smooth flow of commodities and timely resolution of any issues that may arise. Key Responsibilities: Contract Management: Write and negotiate contracts with vendors, ensuring all terms are clear and adhered to. Release all contract loads in NetSuite and coordinate with billing department. Sales Coordination: Apply correct sales to appropriate purchases, ensuring accurate accounting of contracts and inventory. Inventory Management: Maintain a comprehensive understanding of inventory status, ensuring all loads are released from inventory correctly or managed as back-to-back loads. Vendor Communication: Engage with vendors regarding open releases, request new release numbers, and check on the status of pending numbers to ensure timely delivery. Record Keeping: Maintain a detailed log of open release numbers to prevent duplicate load applications and ensure accuracy in inventory records. Problem Resolution: Address and resolve any issues that arise during the dispatching process, including delays and discrepancies, to maintain operational efficiency. Qualifications: Supply Chain Management, Agriculture, or a related field. Strong negotiation and contract writing skills. Excellent communication skills, both verbal and written, to effectively liaise with vendors and internal teams. Strong analytical and problem-solving skills with attention to detail. Proficiency in inventory management software and Microsoft Office Suite and NetSuite. Ability to work independently and manage multiple tasks effectively. What we offer: Mission-driven work in a rapidly growing sustainability company Opportunities for professional growth and learning Collaborative, values-driven team culture Competitive salary and benefits Why You'll Love Working at Denali- Benefits & Perks At Denali, the work we do begins and ends with you - our employees. That's why we strive to ELEVATE you to be your best, both at work and at home. Our benefits aren't just about compensation; they're part of a broader commitment to helping you thrive in all aspects of life. Here's how we live out our values every day: E - Employee : At Denali, we believe in offering competitive compensation packages that include not only great benefits but also a strong focus on safety, flexibility , and rewards and recognition . You are the backbone of our success, and we make sure you're valued every step of the way. L - Learning : We're committed to your growth and development . Our Ascend Employee Development Program and access to over 6,000 professional courses via our Learning Management System empower you to climb higher in your career - all at no cost to you. E - Environment : Our employees deserve a clean Earth. We're dedicated to doing our part in keeping waste out of landfills, so you can be proud of the work we do together to make a positive environmental impact . V - Valued : At Denali, we take pride in creating a culture of care . With resources that support your well-being, volunteerism opportunities, and a commitment to safe working conditions and inclusivity, you'll always feel like you belong here. A - Advancement : We believe in succession planning and providing opportunities for advancement . We want you to grow, and we'll be right there with you, supporting your career every step of the way. T - Together : We're stronger when we work together. At Denali, you'll have opportunities to give and receive support not just within the workplace, but within our broader community. Our team is united, and we celebrate the value of working and succeeding as one. E - Employees : You are the heart of Denali. We believe our employees deserve the very best. This is why we offer an array of benefits that support your overall well-being, from health coverage to work-life balance, because when you succeed, we all succeed. Our Benefits Package Includes : Comprehensive Medical : Our self-insured medical plans are designed with your health in mind, offering competitive options including copay and HSA plans so you can choose what best suit your health needs. Dental & Vision : Keep your smile bright and your vision clear with full coverage for you and your family. Generous 401(k) Match : We're here for your long-term future - we offer a generous 401(k) match of up to 4%, helping you build the foundation for tomorrow. Company-Paid Disability & Life Insurance : We've got you covered with company-paid Long-Term and Short-Term Disability , as well as AD&D and Life Insurance , giving you peace of mind knowing you're protected. Voluntary Life for Employees & Family : Customize additional coverage for you and your loved ones with our voluntary life insurance options. Health Savings Plan : Save on medical expenses with a Health Savings Plan designed for your needs. Paid Time Off (PTO) & Sick Time : We value your well-being. Take time for yourself, your family, and personal matters with generous PTO and Sick Time, including family leave. 9 Paid Holidays : Enjoy a well-rounded work-life balance with 9 paid holidays throughout the year. Paid Weekly : We believe in rewarding hard work consistently, which is why we offer weekly pay so you can stay on top of your financial goals. Professional Development : Ascend in your career with free access to thousands of courses that allow you to grow and develop professionally. Employee Assistance Program : Life can be challenging at times, and we're here to support you with our confidential Employee Assistance Program that offers counseling and resources for a variety of personal and professional needs. Wellness Program : At Denali, we believe that well-being goes beyond health coverage. Our Wellness Program offers resources to keep you mentally, physically, and emotionally balanced as you climb higher in both life and career. We want you to feel valued, supported, and equipped for success - because when you thrive, we all thrive. So, come for the benefits. Stay for the culture. We can't wait to see you reach new heights with us at Denali. Apply to join our team today! Equal Employment Opportunity Policy: It is the policy of the Company to provide equal employment opportunities for all employees. Accordingly, the Company will not engage in any form of employment discrimination based on race, color, national origin, gender, religion, age, disability, veteran or military status, genetic information, or any other legally protected status. The Company hereby affirms its desire to maintain a work environment for all employees that is free from all forms of unlawful employment discrimination. PIbefc842a7afc-30***********3

Salesforce Administrator Reports to: Senior Director, IT & Cybersecurity Department: IT & Cybersecurity Last Revised: September 2025 Salary Range: $90,000.00 - $100,000.00 The Salesforce Administrator at The Washington Center will play a pivotal role in overseeing and optimizing the organization's Salesforce environment and its related systems. This position is responsible for maximizing Salesforce usage by implementing best practices, managing integrations with other systems, and customizing objects to meet the evolving needs of various business units. The Administrator will be tasked with fostering innovation and ensuring that Salesforce capabilities are fully leveraged to support the organization's2 strategic goals. The Washington Center is a remote/hybrid organization with many employees working on average one day per week in TWC's Residential and Academic Facility, conveniently located near Union Station and public transportation in the NoMa neighborhood of Washington, DC. Given our organizational mission focus on skills, workforce development and collaboration, there are times where cross-collaboration among teams and departments will require more than one day per week in the office. Further, some programs at TWC do require program staff to work nights and/or weekends. The individual in this role is expected to reside in the greater Washington, DC metropolitan area. Essential Functions Listed: JOB FUNCTION IMPORTANCE (%) SALESFORCE ADMINISRATION & SYSTEM MANAGEMENT Oversee user and license management, including roles, profiles, permission sets, and security settings.[SW1] [VH2] Manage sandbox environments, deployment processes, and metadata migrations. Design and implement advanced automation workflows using Salesforce Flow and Apex triggers. Evaluate, test, and deploy Salesforce releases. Administer and ensure compatibility with third-party software integrations. Manage secure web forms for data intake and automation. Administer and improve a self-service Experience Cloud portal. Provide ongoing advanced end-user support and training. Develop comprehensive training materials and facilitate onboarding and regular user training sessions. Ensure proper documentation of business processes and system configurations. 50% DATA ARCHITECTURE, INTEGRITY & GOVERNANCE Design and maintain the Salesforce data model, including custom objects, workflows and relationships. Define and enforce data governance policies (e.g., FERPA). Lead data migration strategies using tools like Data Loader and Workbench. Ensure data quality, consistency, and compliance across systems. 25% BUSINESS ANALYSIS, PROCESS OPTIMIZATION & PROJECT MANAGEMENT Conduct stakeholder meetings and requirement gathering sessions across TWC. Perform gap analyses and develop process flows, wireframes, and mockups. Facilitate user acceptance testing (UAT) and rollout of new features. Collaborate with departments to streamline workflows and improve user adoption. Serve as the primary project coordinator for Salesforce-related initiatives. Collaborate with and delegate tasks to IT staff, in alignment with strategic goals. Act as a liaison between Salesforce operations and business units. Serve as lead contact with consultants and developers on system improvements. 30% Required Education and Experience an equivalent combination of education, training, and experience will be considered: Bachelor's degree in Information Technology, Computer Science, or related field. Minimum 3 years of experience managing Salesforce platforms. Salesforce Administrator Certification required; Advanced Administrator or other certifications a plus. Experience with Salesforce Experience Cloud preferred. Experience building and managing web forms using a form-building tool (Titan, FormAssembly, Flow Tool Kit, etc.) preferred. Strong leadership, communication, and stakeholder management skills. Experience with Apex, JavaScript, SQL, and system integration. Excellent problem-solving skills and attention to detail Knowledge, Skills, and Abilities which are critical to the successful performance of the job. These may be representative but not all inclusive of those commonly associated with the position: Demonstrated ability to prioritize and multitask in a deadline-driven environment Ability to solve unexpected issues to maintain business continuity Able to adapt easily to working with new technologies Excellent written and oral communication skills Proven effective listening skills Strong presentational skills Able to translate technical issues to non-technical audiences Committed to customer service and a collaborative mindset Supervisory Responsibility This position has no supervisory responsibilities. Competencies required to perform the job successfully Communication/Interpersonal Skills Analytical Thinking/Problem Solving Teamwork/Collaboration Initiative Change Management Self-Awareness The Washington Center's Values guide our mission work in every regard-internally and externally. Equity & Inclusion Learning Connection & Collaboration Integrity Impact Equipment Used to Perform the Job which may be representative but not all inclusive of those commonly associated with this position: Cloud-based technologies Standard office equipment including a computer, job-related software Physical Abilities are commonly associated with the performance of the functions of this job. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions of this job described. These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job. Specific vision abilities required for this job include close vision to work on a computer. While performing the duties of this job, the employee is regularly required to sit, use repetitive wrist, hand, and/or finger movement, reach with hands and arms and talk or hear. This job description no way states or implies that these are the only duties performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subjected to possible modification in accordance with applicable state and federal laws. The Washington Center is an Equal Opportunity Employer. It is the policy of The Washington Center to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the organization where appropriate.

Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends-we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But that's not all. Strategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in the S&P 500. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values-bold, agile, engaged, impactful, and united-are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee; you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment. Job Description MicroStrategy, Inc. dba Strategy seeks SaaS Workday Developer and Administrator in Tysons Corner, VA: Job Duties: Manage a broad portfolio of MicroStrategy's financial applications, integrations, and reports delivered primarily through the Workday cloud ERP platform. Design, develop, configure, test, and deploy Workday solutions, such as internal EIB integrations, and building advanced reports and dashboards for data analysis. Act as the primary named support contact with Workday, manage communications with Workday Support, and ensure the seamless operation of integrations with external systems like payroll, benefits, and financial platforms. Design, develop, and configure solutions on the Salesforce platform. Map functional requirements to Salesforce features and functionality, build feasible solutions, and manage workflows, Process Builder, assignment rules, email templates, and other declarative and programmatic features. Configure Workday modules, manage security groups and access permissions, and ensure compliance with internal policies and external regulations while performing data analysis and creating actionable insights through reports. Collaborat with HR, IT, and Finance teams, and identify opportunities for process automation and optimization, enhances system usability, and ensures high-quality implementations that align with business goals. Manage Workday upgrades, release updates, and feature enablement's, perform regression testing, and coordinate User Acceptance Testing (UAT). Telecommuting is an option. Some travel to MicroStrategy, Inc.'s Tysons Corner, VA office is required. Minimum Requirements: Master's degree, or foreign equivalent, in Computer Science, Business Information Systems, Engineering (any field), or closely related quantitative discipline, and two (2) years of experience in job offered or in any occupation in a related field. Special Skill Requirements: (1) Salesforce development; (2) Apex; (3) lightning development; (4) classic development; (5) API integration; (6) Web Development; (7) JavaScript; (8) HTML; (9) CSS; (10) Frameworks; (11) Workday integration; (12) Core Connectors; (13) EIBs; (14) Studio; (15) HCM Core; (16) Workday Absence; (17) Business Process Fundamentals; (18) Salesforce Sales Cloud and Service Cloud. Any suitable combination of education, training and experience is acceptable. MicroStrategy is an Equal Opportunity & Affirmative Action Employer. Education, experience and criminal background checks will be conducted. Telecommuting is an option. Some travel to MicroStrategy, Inc.'s Tysons Corner, VA office is required. Salary: $124,370.00 - $185,300.00 per annum. Submit resume with references using the apply button on this posting or by email to: Req# 21-5186 at: [email protected]. Strategy is an Equal Opportunity & Affirmative Action Employer. Education, experience and criminal background checks will be conducted. #LI-DNI Additional Information Strategy is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, gender, sex, sexual orientation, gender identity, disability, veteran status, age, genetic information, or any other legally-protected basis. Strategy provides reasonable accommodation for qualified individuals with disabilities in the hiring process. If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact us about your interest in employment at [email protected]. Visit Strategy's Careers page for additional information.

SilverEdge is a premier provider of innovative cyber, software, and intelligence solutions, addressing mission-critical challenges for the Department of Defense (DoD), Intelligence Community (IC), and beyond. We are dedicated to delivering impactful results to meet mission goals through cutting-edge technology and expertise. We are seeking a ServiceNow Developer/Administrator to join our dynamic team. This individual will play a pivotal role in developing innovative and effective solutions for our DoD customers within the IC sector. Role Overview: As a member of our ServiceNow team, you will work collaboratively from concept to delivery, ensuring that solutions align with mission objectives and customer needs. You will partner closely with key stakeholders, customer, and end-users to translate complex requirements into actionable specifications and ultimately into impactful ServiceNow solutions. Primary Duties: Collaborate with cross-functional teams to design, develop, and deploy ServiceNow applications and enhancements. Engage directly with stakeholders to gather requirements and translate them into scalable, maintainable solutions. Configure, customize, and maintain ServiceNow applications, modules, workflows, and integrations to meet business needs. Ensure solutions align with industry best practices and comply with DoD/IC standards and security protocols. Troubleshoot and resolve ServiceNow platform issues, optimizing performance and usability. Develop and maintain technical documentation, including design specifications, test plans, and user guides. Stay current with ServiceNow releases and updates to leverage new features and capabilities. Required Qualifications 2-5 years of experience in IT, with hands-on ServiceNow or similar ticketing tool experience. Strong ability to interact effectively with peers, project leads, and key stakeholders. High attention to detail, effective problem-solving skills, and a self-motivated approach. Demonstrated troubleshooting skills with a proactive mindset. Knowledge of networks, servers, and security fundamentals. Desired Qualifications Developer experience with ServiceNow, including customization and scripting. Familiarity with Windows and Linux environments. Programming experience in JavaScript, Java, or AngularJS is a strong plus. Experience with Jira, Remedy, or other ticketing systems. SharePoint development experience. Exposure to ITIL processes and frameworks. Certifications: ServiceNow certifications (e.g., CSA, Micro, Platform) preferred. About SilverEdge SilverEdge Government Solutions was founded on the belief that nurturing talent and collaborating closely with our customers enables us to think big and deliver the best for our country. Our mission is to bring top technology talent together to solve the world's most challenging problems while protecting the United States and our allies.SilverEdge Government Solutions, LLC is an Equal Opportunity Employer and applicants receive lawful consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Not ready to apply? Connect with us for general consideration.

SilverEdge is a premier provider of innovative cyber, software, and intelligence solutions, addressing mission-critical challenges for the Department of Defense (DoD), Intelligence Community (IC), and beyond. We are dedicated to delivering impactful results to meet mission goals through cutting-edge technology and expertise. We are seeking a ServiceNow Developer/Administrator to join our dynamic team. This individual will play a pivotal role in developing innovative and effective solutions for our DoD customers within the IC sector. Role Overview: As a member of our ServiceNow team, you will work collaboratively from concept to delivery, ensuring that solutions align with mission objectives and customer needs. You will partner closely with key stakeholders, customer, and end-users to translate complex requirements into actionable specifications and ultimately into impactful ServiceNow solutions. Primary Duties: Collaborate with cross-functional teams to design, develop, and deploy ServiceNow applications and enhancements. Engage directly with stakeholders to gather requirements and translate them into scalable, maintainable solutions. Configure, customize, and maintain ServiceNow applications, modules, workflows, and integrations to meet business needs. Ensure solutions align with industry best practices and comply with DoD/IC standards and security protocols. Troubleshoot and resolve ServiceNow platform issues, optimizing performance and usability. Develop and maintain technical documentation, including design specifications, test plans, and user guides. Stay current with ServiceNow releases and updates to leverage new features and capabilities. Required Qualifications 2-5 years of experience in IT, with hands-on ServiceNow or similar ticketing tool experience. Strong ability to interact effectively with peers, project leads, and key stakeholders. High attention to detail, effective problem-solving skills, and a self-motivated approach. Demonstrated troubleshooting skills with a proactive mindset. Knowledge of networks, servers, and security fundamentals. Desired Qualifications Developer experience with ServiceNow, including customization and scripting. Familiarity with Windows and Linux environments. Programming experience in JavaScript, Java, or AngularJS is a strong plus. Experience with Jira, Remedy, or other ticketing systems. SharePoint development experience. Exposure to ITIL processes and frameworks. Certifications: ServiceNow certifications (e.g., CSA, Micro, Platform) preferred. About SilverEdge SilverEdge Government Solutions was founded on the belief that nurturing talent and collaborating closely with our customers enables us to think big and deliver the best for our country. Our mission is to bring top technology talent together to solve the world's most challenging problems while protecting the United States and our allies.SilverEdge Government Solutions, LLC is an Equal Opportunity Employer and applicants receive lawful consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a great opportunity for a ServiceNow Administrator / Developer - active TS/SCI clearance. This position will be based in Springfield, VA and the position is required to be onsite. This position will require U.S. Citizenship and an active DoD TS/SCI clearance with the ability to obtain and maintain a Counterintelligence (CI) Polygraph. The ServiceNow Administrator/Developer will perform configuration, development, support, and maintenance of the SNOW instances. Responsibilities + Responsibilities will include the ability to effectively collaborate with stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment. They will automate workflows through Service Catalogs and create key ITIL service operations and management processes to include but not limited to Request, Incident, Problem, Configuration, Change, Knowledge, and Asset Management. The SNOW Administrator/Developer will possess the ability to design, develop, and build custom applications and provide support to end-users of the Information Technology Service/Operation Management (ITS/OM) solutions. Qualifications + Shall have 5 years of direct experience with the ServiceNow platform as an administrator/developer. + Shall possess proficiency in gathering requirements, database design schemas, and data modeling. + Shall possess ServiceNow Certified Systems Administrator Certification. + Shall have experience customizing or developing reports from data residing in relational databases. + Shall have experience customizing or developing dashboards and charts from data source(s). + Shall be familiar with Web technologies such as JavaScript, HTML, XML, and CSS. + Shall have excellent knowledge of ServiceNow best practices and ongoing knowledge of latest ServiceNow features. + Shall be familiar with the NOW platform's APIs and Integrations. + Shall possess a strong knowledge of and experience in ServiceNow core architecture and applications to include Incident, Problem, Change, Portal, Asset, Configuration Management (CMDB), Knowledge Management, Mid-Server, Integrations, LDAP, Flow Designer, and SSO. + Shall possess a strong understanding of IT Service Management (ITSM) and common service level agreements (SLA) measurements. + Shall possess proven experience training users on customizations and processes. + Shall have proven experience with process and solution integration, workflow, design/configuration, and reporting. + CSWF: Specialty Area Framework Category: Securely Provision; Proficiency Level: Intermediate. Education/Certifications: Education: Bachelor's degree from an accredited University; or Certification: One or more SNOW certifications, such as Certified Systems Administrator, Certified Applications Specialist, Certified Application Developer. Desired Qualifications: + 8 years of direct experience with the ServiceNow platform as an administrator/developer. + Advance ServiceNow certifications. + Experience with Agile software development + ITILv4 Intermediate certification(s). + Proficiency with Microsoft Office Suite and SharePoint. Clearance Requirements: + This position will require an active DoD Top Secret with SCI eligibility. The position will require the ability to obtain and maintain a Counterintelligence (CI) Polygraph. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients. #LI-YG1 #clearance

Job DescriptionJob DescriptionServiceNow Administrator/Developer

ServiceNow Administrator/Developer 📍 Springfield, VA 📌 Full-Time | On-Site | Immediate Hire Join Synertex to deliver innovative IT solutions for mission-critical operations. We're seeking a ServiceNow Administrator/Developer to configure, develop, and maintain ServiceNow (SNOW) instances and business processes for our government customer. If you're passionate about building efficient, secure platform solutions in a dynamic, mission-focused environment, this role is for you. RESPONSIBILITIES Responsibilities will include the ability to effectively collaborate with stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment. They will automate workflows through Service Catalogs and create key ITIL service operations and management processes to include but not limited to Request, Incident, Problem, Configuration, Change, Knowledge, and Asset Management. The SNOW Administrator/Developer will possess the ability to design, develop, and build custom applications and provide support to end-users of the Information Technology Service/Operation Management (ITS/OM) solutions. REQUIREMENTS 5 years of direct experience with the ServiceNow platform as an administrator/developer. Possess proficiency in gathering requirements, database design schemas, and data modeling. Possess ServiceNow Certified Systems Administrator Certification. Experience customizing or developing reports from data residing in relational databases. Experience customizing or developing dashboards and charts from data source(s). Familiar with Web technologies such as JavaScript, HTML, XML, and CSS. Have excellent knowledge of ServiceNow best practices and ongoing knowledge of latest ServiceNow features. Be familiar with the NOW platform's APIs and Integrations. Possess a strong knowledge of and experience in ServiceNow core architecture and applications to include Incident, Problem, Change, Portal, Asset, Configuration Management (CMDB), Knowledge Management, Mid-Server, Integrations, LDAP, Flow Designer, and SSO. Possess a strong understanding of IT Service Management (ITSM) and common service level agreements (SLA) measurements. Proven experience training users on customizations and processes. Proven experience with process and solution integration, workflow, design/configuration, and reporting. CSWF: Specialty Area Framework Category: Securely Provision; Proficiency Level: Intermediate. Bachelor's degree from an accredited University; or One or more SNOW certifications, such as Certified Systems Administrator, Certified Applications Specialist, Certified Application Developer. PREFERRED QUALIFICATIONS 8 years of direct experience with the ServiceNow platform as an administrator/developer. Advance ServiceNow certifications. Experience with Agile software development ITILv4 Intermediate certification(s). Proficiency with Microsoft Office Suite and SharePoint.

Riptide Technology is hiring a ServiceNow Administrator / Developer - active TS/SCI clearance. This position will be based in Springfield, VA and the position is required to be onsite. This position will require U.S. Citizenship and an active DoD TS/SCI clearance with the ability to obtain and maintain a Counterintelligence (CI) Polygraph. The ServiceNow Administrator/Developer will perform configuration, development, support, and maintenance of the SNOW instances.Responsibilities: Responsibilities will include the ability to effectively collaborate with stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment. They will automate workflows through Service Catalogs and create key ITIL service operations and management processes to include but not limited to Request, Incident, Problem, Configuration, Change, Knowledge, and Asset Management. The SNOW Administrator/Developer will possess the ability to design, develop, and build custom applications and provide support to end-users of the Information Technology Service/Operation Management (ITS/OM) solutions. Required Qualifications: Shall have 5 years of direct experience with the ServiceNow platform as an administrator/developer. Shall possess proficiency in gathering requirements, database design schemas, and data modeling. Shall possess ServiceNow Certified Systems Administrator Certification. Shall have experience customizing or developing reports from data residing in relational databases. Shall have experience customizing or developing dashboards and charts from data source(s). Shall be familiar with Web technologies such as JavaScript, HTML, XML, and CSS. Shall have excellent knowledge of ServiceNow best practices and ongoing knowledge of latest ServiceNow features. Shall be familiar with the NOW platform's APIs and Integrations. Shall possess a strong knowledge of and experience in ServiceNow core architecture and applications to include Incident, Problem, Change, Portal, Asset, Configuration Management (CMDB), Knowledge Management, Mid-Server, Integrations, LDAP, Flow Designer, and SSO. Shall possess a strong understanding of IT Service Management (ITSM) and common service level agreements (SLA) measurements. Shall possess proven experience training users on customizations and processes. Shall have proven experience with process and solution integration, workflow, design/configuration, and reporting. CSWF: Specialty Area Framework Category: Securely Provision; Proficiency Level: Intermediate. Education and/or Certification: Education: Bachelor's degree from an accredited University; or and/or Certification: One or more SNOW certifications, such as Certified Systems Administrator, Certified Applications Specialist, Certified Application Developer. Clearance Requirements: This position will require an active DoD Top Secret with SCI eligibility. The position will require the ability to obtain and maintain a Counterintelligence (CI) Polygraph. Desired Qualifications: 8 years of direct experience with the ServiceNow platform as an administrator/developer. Advanced ServiceNow certifications. Experience with Agile software development ITILv4 Intermediate certification(s). Proficiency with Microsoft Office Suite and SharePoint. $195,000 - $220,000 a year 401(k) company contribution equivalent to 10% of employee's salary, immediately 100% vested, no matching required. 100% company paid dental, vision, life, AD&D, and disability insurance. Employer-provider health insurance, employee and family coverage, 85% company paid. 6 weeks annual paid time off for holidays, vacation, and sick leave. 12 weeks paid family leave, 2-5 days bereavement leave, and 2 weeks Military Reserve Duty differential pay provided for qualifying events. Opportunities for annual performance-based bonuses. Requests for reasonable accommodations will be considered to enable individuals with disabilities to perform the principal (essential) functions of this job. Riptide Technology does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Number of positions: 1 Length: 11 Months+ Work Address: Washington DC 20005 Immediate interviews (In Person Interview) is 100% ONSITE Local Candidates ONLY We are seeking a highly skilled and motivated Microsoft Office 365 Junior Systems Administrator to support the Districts Microsoft Office 365 environment and provide end-user support for Microsoft Office 365 services. Complete Description: seeking a motivated and detail-oriented Microsoft Office 365 Junior Systems Administrator to support the Districts Microsoft 365environment. The Junior Administrator will assist with the daily management and troubleshooting of Microsoft 365 services, with a focus on providing responsive and effective end-user support. Key Responsibilities: Provide support to end-users for Microsoft 365 services, such as Exchange Online, Teams, SharePoint, OneDrive and Intune. Address and troubleshoot client-side issues related to Microsoft 365, handling escalations Helps and working to resolve tickets efficiently. Escalate complex or unresolved issues to senior administrators and other relevant IT staff as needed. Perform bulk activations, user setup, and license assignments within the Microsoft 365 admin center to support user onboarding and maintenance. Collaborate with senior administrators and IT team members to implement best practices, improve support processes, and enhance user experience. Develop and deliver user training on Microsoft365 features, and create documentation to help end-users maximize the platforms capabilities. Actively monitor and report on system performance and security, identifying potential issues proactively to ensure smooth operation. Qualifications: Well versed in Microsoft 365 administration. Experience with end-user support and troubleshooting for Microsoft 365 services. Experience with endpoint management usinb various MDM services, (Workspace One, Intune) Familiarity with Exchange Online. Ability to follow structured migration and onboarding processes. Strong communication skills for providing effective user training and support. Minimum Education/Certification Requirements: Bachelor\'s Degree or Equivalent Experience. Required/Desired Skills Candidates must have ALL the Required skills in order to be considered for the position. Desired or Highly Desired skills are a PLUS but may NOT be required. Skill Matrix (Please fill the last two columns of this matrix) Experience with Business workflow processes Required / Desired Amount of Experience Years of Experience Last Used Working knowledge of Office 365, Active Directory, Azure Active Directory (Entra ID) Required 3 Years Experience troubleshooting Microsoft Office suite and account creation in AD and Entra ID Required 3 Years Experience with Azure AD Connect Required 3 Years Experience with managing Exchange and Active Directory permissions for user mailboxes, shared mailboxes, resource mailboxes and public folders Required 3 Years Extensive experience with supporting MS Office suite 2010, 2013 and 2016 as well as Windows 7, 8, 10, 11 Required 3 Years Troubleshooting Outlook client connectivity issues Required 3 Years Troubleshooting email delivery and email routing issues Required 3 Years Expert-level customer service and client-facing expertise with Office 365 Required 3 Years Experience supporting and training end users on Outlook 2010, 2013 and 2016 and configure it for new O365 service Required 3 Years Expert knowledge in Outlook 2013, 2013, OneDrive, Teams, SharePoint Online and O365 on-line services Required 3 Years Certifications: Microsoft 365 Certified: Administrator Expert Required 0 Bachelor\'s Degree or Equivalent experience. Required 0