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  • National Support Eng - CT

    Canon USA & Affiliates 4.6company rating

    Salesforce administrator job in Washington, DC

    **National Support Eng - CT - req1618** Support Service operations by utilizing technical product expertise in resolution of urgent issues, analyzing actions taken, and utilizing results to improve business practices. A high value is placed on improving repair speed (MTTR) and reducing repair costs. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications). Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance. Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer, and reasonable accommodations will be considered. **RESPONSIBILITIES** + **InTouch Center & Front Line Support** + Provide after-hours on-call telephone support and direct escalation support to Customer Engineers and Customer Solution Specialists (CSS). Mentor CSS to improve call resolution and author product knowledge articles to increase effectiveness. Establish and monitor procedures to maintain the integrity and quality of the Service problem/solution database. + Partner with Service field leadership to identify, escalate, and resolve customer issues through the Alert process. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU). Standardize and disseminate critical technical information, develop troubleshooting flowcharts, and recommend tools or equipment that improve productivity and reduce costs. Identify potential product issues, perform root cause analysis, and continuously improve alert and escalation processes. + **InnerVision Development** + Define future functional and feature needs for InnerVision based on field experience. Assist with testing, deployment, and optimization of upgrades and enhancements. Develop and refine internal processes using Best Practice principles to support daily operational needs. + **CMSC & NPI Support** + Differentiate product issues from routine service issues and investigate root causes. Serve as a technical liaison between Front Line teams and CMSC to identify, quantify, and resolve ongoing product concerns. Provide technical expertise to the CMSU Business Unit during NPI activities. + **Training Academy Support** + Contribute technical knowledge to the development of training curriculum aligned with evolving business needs. Support instructional delivery, lab oversight, and competency assessments as required. + **Overall Service & Business Performance** + Analyze InTouch cases to identify trends, recurring issues, and root causes across processes, hardware, software, and logistics. Develop and promote standardized troubleshooting methodologies, technical bulletins, and best practices that improve customer satisfaction and reduce costs. Establish measurement systems, influence service information systems, and provide financial impact analysis to support profitability-driven corrective actions. + **Customer & Internal Technical Support** + Work directly with eligible external customers to remotely troubleshoot and resolve product issues via phone and remote tools. Collaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P. **QUALIFICATIONS** + Previous technical support or field service experience at journey level demonstrating strong troubleshooting and analytical skills. + Ability to develop and maintain effective internal and external working relationships. + Ability to travel both nationally and internationally. + Must maintain active motor vehicle/driver's license from the state where the employee resides. + Minimum 7 years Applied technical experience. + **Pay Range $107K to $193K** \#LI-LP1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
    $107k-193k yearly 3d ago
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  • System Administrator

    Conviso Inc.

    Salesforce administrator job in Washington, DC

    Conviso Inc is looking to hire Systems Administrator (IBM TRIRIGA). This role comes with benefits, 401K & some accrued PTO. The Ideal Candidate must have Experience working with IBM TRIRIGA . Title: Systems Administrator (IBM TRIRIGA) Location: Washington, District of Columbia Primary Skills: System Administration, TRIRIGA Required Skills: IBM TRIRIGA Software Development Lifecycle Development Requirements gathering and documentation End user support Day-to-day Responsibilities: Support client/end user requests Work with design and development to codify new requirements Analyze current date and support remediation/updates Education: Bachelor's Degree
    $70k-92k yearly est. 5d ago
  • Conflicts Administrator

    Beacon Hill 3.9company rating

    Salesforce administrator job in Washington, DC

    Beacon Hill Legal is staffing a contract for an Am Law ranked firm based in Washington, DC! Qualified candidates will have 5+ years of experience with: Researching and analyzing complex business relationships to identify potential legal conflicts. Partnering closely with attorneys and staff, conducting in‑depth conflict checks, and ensuring the accuracy and integrity of the firm's conflicts database. This position will adhere to a hybrid model with 3 days onsite, 2 days remote. If interested, please apply with a copy of your resume in Word or PDF format! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
    $70k-119k yearly est. 3d ago
  • Senior Sybase Database Administrator/Engineer

    KMM Technologies, Inc. 3.4company rating

    Salesforce administrator job in Reston, VA

    Senior Sybase Database Administrator/Engineer Duration: Long Term Senior Sybase Database Administrator Engineer 10 + Years of strong hands Sybase Database Administration experience in Sybase ASE(Adaptive Server Enterprise) and Sybase Transact- SQL. 10 + Years of strong Hands-on experience of supporting Sybase hosting in Linux environments, on-premises and AWS cloud, AutoSys scheduler, replication set-up, HA(High availability), troubleshooting complex issue, performance de-bugging, role base access control (RBAC) and encryption implementation. Must have strong hands-on experience with Sybase database upgrades and migrations of Sybase database on different versions of Linux in AWS cloud environments. Must have automation experience using Unix Shell scripting and Python. Strong experience is required to automate database functions of back-up, monitoring and configuration in cloud AWS. Must have hands-on experience with production support. Must be detail oriented and possess strong problem-solving skills. Demonstrates excellent communication, time management, and technical presentation skills. Ability to successfully work on multiple projects at the same time. Provide consulting services to internal customers and stakeholders. Thanks & Regards, Sekhar Pillala Team Lead - Talent Acquisition KMM Technologies, Inc. CMMI Level 2 | ISO 9001 | ISO 20000 | ISO 27000 Certified WOSB, SBA 8(A), MDOT MBE & NMSDC MBE Contract Vehicles: 8(a) STARS III & Schedule 70 Tel: ************ | Fax: ************** E-MAIL: ********************************** Linked In: *********************************************** ***********************
    $101k-134k yearly est. 5d ago
  • Senior Salesforce Administrator

    Umgc

    Salesforce administrator job in Adelphi, MD

    Senior Salesforce AdministratorCRM - Salesforce Solutions IIIUS Exempt RegularFull time Stateside Exempt 3.4 Senior Salesforce Administrator CRM - Salesforce Solutions Exempt Regular 3.4 The Senior Salesforce Administrator serves as a technical leader and declarative expert, leveraging advanced Flow capabilities to engineer scalable solutions across the Salesforce ecosystem. You will spearhead critical projects and mentor a team of administrators, fostering a collaborative environment that prioritizes support, innovation, and continuous operational improvement. Blending hands-on engineering with strategic oversight, you will partner with cross-functional stakeholders to deliver secure, high-performance outcomes that drive business success. Duties and Responsibilities: Design, build, and implement Salesforce solutions using declarative technologies (Flows, custom objects) while identifying opportunities for automation to ensure performance, scalability, and security. Serve as the Technical Lead on projects, collaborating with Architects and business stakeholders to translate requirements into scalable solutions that align with strategic goals. Mentoring Administrators and fostering a supportive environment that encourages independent problem-solving and professional growth. Maintain high system standards by leading peer reviews, unit testing, and expert-level troubleshooting, supported by comprehensive technical documentation to ensure long-term sustainability. Act as a technical consultant for Business Analysts and Project Managers, bridging the gap between business needs and technical capabilities to ensure project success. Drive thought leadership and continuous improvement by staying current with Salesforce updates and organizing training initiatives (webinars, lunch-and-learns) to elevate the team's expertise. Skills: The role requires proficiency in translating business requirements into technical solutions, distinguishing user requests from underlying true needs, and reconciling conflicts from multiple sources. Candidates must possess deep knowledge of general CRM architecture, SFDC methodologies, and security protocols, ensuring code quality through peer reviews and unit testing. Excellent written and verbal communication skills are essential for engaging with stakeholders at all levels, managing expectations laterally and upwards, and fostering a collaborative culture. Required Education & Experience Requirements: Education: Bachelor's Degree Experience: Candidates must have 5-7 years of experience acting as a Technical Lead and mentoring Salesforce teams, including contractors, while overseeing multiple projects to ensure alignment with company objectives and timelines. Work history should demonstrate success in Agile or Scrum environments using tools such as Jira or Azure DevOps. Technical delivery expertise is required in Service Cloud, Omni-Channel, and Case Management, alongside a proven track record in declarative development including Flows, automation, and maintaining comprehensive documentation of system configurations. Candidates must demonstrate the ability to design and implement new processes, facilitate user adoption, and assess the impact of new requirements on Salesforce and all upstream and downstream applications. Certifications: Salesforce Certified Administrator, and Salesforce Certified Platform App Builder certifications. Preferred Experience Requirements: Education: Bachelor's Degree Experience: Preferred candidates will demonstrate advanced solutioning capabilities and a strategic, big-picture design mindset similar to that of a Architect. Experience should encompass a broad range of Salesforce clouds, specifically implementing or managing Education Cloud, Experience Cloud, and/or Data Cloud. Candidates should possess a holistic business insight to align complex configurations with organizational goals, providing high-level architectural guidance and assessing long-term data impacts across the ecosystem. Additional desired skills include knowledge of Einstein Analytics and Marketing Cloud, strategic process automation, and the ability to execute cutting-edge solutions for operational efficiency. Certifications: Preference will be given to candidates holding the Salesforce Certified Advanced Administrator, Salesforce Certified Business Analyst, Salesforce Certified Experience Cloud Consultant, Salesforce Certified Education Cloud Consultant, and Salesforce Certified Service Cloud Consultant certifications. All submissions should include a cover letter and resume. The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu. Benefits Package Highlights: Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked. Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD. Flexible Spending Accounts: Available for medical and dependent care expenses. Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS). Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds. Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated. Hiring Range: $110,000.00 - $120,000.00
    $110k-120k yearly Auto-Apply 10d ago
  • Salesforce Administrator

    Frontstream Holdings 3.9company rating

    Salesforce administrator job in Reston, VA

    THE ROLE As Sales and Marketing Operations Specialist, you'll play a vital role at FrontStream. We are looking for a proactive individual that can help us continually improve and enhance our sales and marketing performance and tech stack. The Sales and Marketing Operations specialist is responsible for moving marketing qualified leads through our sales funnel, tracking conversion rates, analyzing relevant data, and managing our tech stack. We are looking for someone with a deep understanding of sales and marketing processes, marketing and sales automation and our business objectives find areas for improvement. The Sales and Marketing Operations Specialist should be comfortable working in our CRM environment (SalesForce.com), quote-to-cash (SalesForce CPQ), Cloud-based integration - iPaaS (Celigo) and eSignature (DocuSign). The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman's terms, clearly explaining design options and their potential impact. WHAT YOU'LL DO Assist sales and marketing teams with prospect outreach. Monitor and track funnel activity supported by reporting on MQL creation, conversion ratings, and sales velocity. Manage CRM data to ensure best practices and process improvement. Administration of Salesforce, DocuSign, Celigo Manage Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports. Identify and gather requirements, translating into best practice scalable solutions with a focus on exceptional user experience. Identify unused or underutilized platform features. Create a platform roadmap and define priorities, liaising with stakeholders. Own the communication of any platform changes to end users and stakeholders. New user and ongoing user training. Technical documentation.
    $79k-110k yearly est. 60d+ ago
  • SALESFORCE ADMINISTRATOR/PROJECT MANAGER

    Direct Staffing

    Salesforce administrator job in Washington, DC

    WASHINGTON DC Information Technology - Developer EXP 5-7 yrs DEG Bach Job Description. Plan and manage one or more IT systems development projects supporting the Multifamily business unit. Manage initial evaluation and determination of projects in the Multifamily portfolio. Develop and manage project scope and requirements in coordination with business partners, technology and operations staff. Responsible for tracking attainment of project milestones. Managing resource and project budgeting for individual projects. May provide technical oversight to some staff. KEY JOB FUNCTIONS Reporting into the business, serve as administrator for one or more applications being rolled out on Salesforce. Administration activities include but are not limited to: •Promoting User Adoption • Ad hoc reporting and Dashboard development / configuration •Data Management activities •Contact Management •Community Management •Opportunity Team assignments •Miscellaneous configuration changes •Participate in activities to help refine Salesforce governance •Triage issues with Production Support Groups •Participate in development teams for new application development • • Provide Salesforce subject matter expertise to the Multifamily Business •Perform business analysis and project management activities to support the Multifamily business' portfolio of projects. •Manage daily team activities to advance the work of one or more Multifamily IT projects. Plan, document, review, and manage subordinate performance. •Develop implementation plans. Allocate and coordinate resources. Align with other projects. Develop methods for monitoring project progress. Provide analytical support in synthesizing and reporting results. •Develop, monitor, and review project budgets. Verify expenditures vs. actual. Explain variances. •Establish schedules and priorities. Prepare and deliver status reporting in areas such as metrics, staffing statistics, resource tracking, SOX compliance, unit progress, issue tracking, and staff meetings. •Manage administrative tasks to include access requests, space management, equipment procurement and tracking, and contractor requisitions and work orders. •Develop, implement, and share best practices and tools in areas such as technology development, project management, risk management, change management, document retention and management, and post-implementation review. •Develop, implement, and document procedures. Adhere to corporate and business unit standards and procedures. Obtain required approvals. •Provide technology support and input. Support opportunities for technology improvements. Make recommendations for enhancements. •Manage key internal and external relationships. Identify and resolve project issues, interdependencies, and conflicts. Ensure positive outcomes. •Develop team members and provide ongoing professional guidance and direction. EDUCATION •Bachelor's Degree or equivalent required MINIMUM EXPERIENCE •6+ years of related experience SPECIALIZED KNOWLEDGE & SKILLS •Familiarity with configuration and/or development of applications on the Salesforce platform. •Salesforce system administration. •Salesforce Administrator and/or Developer certification preferred •Experience supporting IT project governance processes •Familiarity with implementation of applications on Salesforce.com and administration of the tool •Familiarity with SDLC and technology operations processes •Experience with and understanding of the multifamily/commercial mortgage lifecycle including origination, underwriting, pricing, closing, securitization and servicing preferred •Clear and concise communication •Familiarity and experience with MS Project •Financial Services experience preferred •PMP preferred Additional Information All your information will be kept confidential according to EEO guidelines. Direct Staffing Inc
    $70k-96k yearly est. 1d ago
  • Salesforce Administrator with GovCloud and ServiceCloud

    CapB Infotek

    Salesforce administrator job in Washington, DC

    CapB is a global leader on IT Solutions and Managed Services. Our R&D is focused on providing cutting edge products and solutions across Digital Transformations from Cloud, AI/ML, IOT, Blockchain to MDM/PIM, Supply chain, ERP, CRM, HRMS and Integration solutions. For our growing needs we need urgently a Salesforce Administrator with least four (4) years of experience in Salesforce Administration and at least six (6) years of experience in software life cycle development. The Salesforce Administrator shall have experience in configuring and building Salesforce GovCloud environments Skills Needed: 1) Salesforce Environment setup (4 years). 2) Salesforce Application Configuration (4 years). 3) Salesforce setup with Heroku (1 year). 4) Salesforce Service Cloud customization (2 years). 5) Salesforce GovCloud implementation experience (1 year). 6) Salesforce Workflow, Process Builder, and Visual Flows (4 years). Rush your resume with contact details, and absolute best rate/hr on 1099 or c2c.
    $70k-96k yearly est. 60d+ ago
  • Salesforce Administrator

    Datavant

    Salesforce administrator job in Washington, DC

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. We are seeking a detail-oriented and proactive Salesforce Administrator to manage, configure, and optimize our organization's Salesforce platform. This role involves working closely with stakeholders across various departments (Sales, Marketing, Operations, etc.) to translate business needs into effective technical solutions. The ideal candidate will ensure the platform's seamless operation, drive user adoption, and maintain data integrity to help our teams maximize the value of our Salesforce investment. **Key Responsibilities** + **User Management and Support:** Manage all aspects of user and license management, including creating/deactivating user accounts, assigning roles, profiles, and permission sets, and serving as the primary point of contact for day-to-day user support and troubleshooting. + **Configuration and Customization:** Implement configuration changes, including custom objects, fields, record types, page layouts, validation rules, and automation using tools like Flow Builder. + **Data Management and Integrity:** Perform regular data audits, deduplication, and cleansing activities using tools like Data Loader to ensure data quality and integrity across the system. + **Reporting and Analytics:** Create and maintain custom reports and dashboards to provide actionable insights and help teams track key performance indicators (KPIs) and make data-driven decisions. + **Process Automation:** Design, build, and optimize business processes and workflows to improve efficiency and reduce manual errors. + **System Maintenance and Updates:** Monitor system performance, install and test updates from Salesforce releases in a sandbox environment, and document processes, policies, and application changes. + **Training and Documentation:** Develop training materials and conduct ongoing user training sessions to promote effective use of the platform and increase user adoption. + **Integration Support:** Assist with the management and integration of third-party applications and external systems with Salesforce. **Required Qualifications and Skills** + **Experience:** Minimum of 2-4 years of experience as a Salesforce Administrator in a professional environment. + **Certification:** Salesforce Certified Administrator credential is required. + **Technical Skills:** + Proficiency in standard Salesforce configuration (objects, fields, layouts, security controls). + Experience with Salesforce automation tools (Flow, Process Builder, Workflow Rules). + Strong understanding of CRM processes and data management best practices. + Familiarity with data management tools such as Demand Tools. + **Soft Skills:** + Strong analytical thinking and problem-solving abilities. + Excellent communication and interpersonal skills, with the ability to translate technical concepts to non-technical users. + Meticulous attention to detail and strong organizational skills. + Ability to work independently, manage multiple priorities, and collaborate effectively in a team environment. **Preferred Qualifications** + Bachelor's degree in Computer Science, Information Systems, or a related field. + Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder, Sales/Service Cloud Consultant). + Experience with specific clouds relevant to the organization (e.g., Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud). + Basic knowledge of Apex or SQL is a plus \#LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $77,000-$91,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $77k-91k yearly 12d ago
  • MuleSoft Developer / Administrator

    Plateau Software

    Salesforce administrator job in Fairfax, VA

    Job Title: MuleSoft Developer / Administrator Clearance Required: Minimum of a NACI Plateau GRP is seeking a MuleSoft Developer/Administrator to support the AFRISS Next Gen platform by designing and managing integrations between Salesforce and external systems. This role requires expertise in MuleSoft Anypoint Studio, API development, and integration architecture, along with experience in Salesforce technologies. Key Responsibilities: Design and manage integrations between Salesforce and external systems using MuleSoft Anypoint Studio and API development best practices. Ensure integration architecture aligns with system requirements and supports scalability and maintainability. Possess and maintain a MuleSoft Certified Developer - Level 1 (MCD) certification. Provision and deprovision SaaS licenses to support timely execution of system changes. Collaborate with development and operations teams to troubleshoot integration issues and optimize performance. Apply knowledge of Salesforce technologies such as Apex and Visualforce to support integration efforts. Requirements Bachelor's degree required. Minimum of 2 years of experience in MuleSoft development and administration. Strong solution design skills with experience in MuleSoft Anypoint Studio and API development. Familiarity with Salesforce integration architecture and related technologies. Preferred Qualifications: 3+ years of experience in MuleSoft and Salesforce integration roles. MuleSoft Certified Developer - Level 1 (MCD) Plateau does not accept unsolicited resumes from third-party recruiters without a signed third-party agreement. Any unsolicited third-party resumes forwarded by recruiters to Plateau or to any of our managers or employees will be considered public information, may be treated as a direct application from the person identified in the resume, and will not be eligible for placement fee payment to the agency. EOE Statement: Plateau is an equal opportunity/affirmative action employer; all qualified applicants will receive consideration for employment without regard to age, gender, gender identification, sex, sexual orientation, color, race, creed, national origin, religion, marital status, parental status, citizenship status, ancestry, physical or mental disability, genetic information, veteran status, military status, or any other classification protected by federal, state, or local laws. Plateau is committed to providing access and reasonable accommodations for individuals with disabilities. If you require reasonable accommodation, please email the Plateau HR Department at ********************* Plateau is a proud Equal Opportunity Employer! (M/F/Disability/Vets)
    $74k-109k yearly est. 60d+ ago
  • Salesforce Consultant

    Rxante 3.8company rating

    Salesforce administrator job in Chantilly, VA

    RxAnte is looking for a Salesforce Consultant to work alongside our team as a contractor supporting further development of our Health Cloud platform. Company Profile From its founding in 2011, RxAnte's mission has been exceedingly simple: Get more from medicines. Today, with a team of 85 and offices in Washington, DC and Portland, ME, we are the leading provider of predictive analytics and targeted clinical programs that improve prescribing and adherence. With nearly 14 million lives under management, our patented solutions for health plans are proven to improve quality scores and lower costs by improving prescription drug use. In 2019, RxAnte launched Mosaic Pharmacy Service (MPS), a wholly-owned subsidiary. Designed specifically to provide in-home pharmacy services to medically complex and vulnerable seniors, MPS will directly improve prescribing, adherence, and drug therapy outcomes for patients under our care. RxAnte is backed by UPMC, the $19 billion health plan and hospital system. We offer a flexible work environment with many of our employees working from home offices around the country. About the Position We're hiring a temporary Salesforce Consultant to work with our product and development teams to add business process automation and develop solutions within Salesforce to support MPS' needs as the business continues to scale. Responsibilities include: Add Salesforce functionality including design/configuration of Custom Objects, Workflow/Process Builder, Visual Flows, Custom Fields, Validation Rules, and Page Layouts Translate business needs into Salesforce solutions Utilize standard Salesforce configuration to meet client needs Partner with our Salesforce Administrator to develop and release new features We contract with and hire great people and trust them to do great work. That means development typically happens within autonomous, cross-functional product teams that are responsible for driving well-shaped projects from concept to completion. What We're Looking For Salesforce certified Advanced Administrator Salesforce certified Service Cloud Consultant Salesforce certified Platform App Builder a plus Experience leveraging out-of-the-box Salesforce solutions Proficiency with Salesforce data model design, development of custom objects and business process automation Experience with Salesforce Health Cloud a plus Prior experience in pharmaceutical, health plan, and/or retail pharmacy sector of healthcare a plus Proficient at listening, assessing and responding to end user and stakeholder feedback Ability to work independently and make decisions regarding resolution of issues Motivated by the opportunity to contribute to the success of a rapidly growing healthcare improvement company You're able to work remotely. You must be qualified to work in the United States and able to pass a drug screening. How to Apply Please apply with a brief resume and a cover letter tailored to this position. Tell us about a Salesforce development project that you are proud of and how it speaks to what we're looking for. Tell us why this position is just the thing you've been hoping to find. (Brief is best; 300 words max) We strongly encourage candidates from all backgrounds and every walk of life to apply. Every person on our team brings their own unique perspective, and it's what makes our products better and our work more rewarding.
    $87k-115k yearly est. 60d+ ago
  • ServiceNow Developer/Administrator

    Silveredge Government Solutions

    Salesforce administrator job in Reston, VA

    SilverEdge is a premier provider of innovative cyber, software, and intelligence solutions, addressing mission-critical challenges for the Department of Defense (DoD), Intelligence Community (IC), and beyond. We are dedicated to delivering impactful results to meet mission goals through cutting-edge technology and expertise. We are seeking a ServiceNow Developer/Administrator to join our dynamic team. This individual will play a pivotal role in developing innovative and effective solutions for our DoD customers within the IC sector. Role Overview: As a member of our ServiceNow team, you will work collaboratively from concept to delivery, ensuring that solutions align with mission objectives and customer needs. You will partner closely with key stakeholders, customer, and end-users to translate complex requirements into actionable specifications and ultimately into impactful ServiceNow solutions. Primary Duties: Collaborate with cross-functional teams to design, develop, and deploy ServiceNow applications and enhancements. Engage directly with stakeholders to gather requirements and translate them into scalable, maintainable solutions. Configure, customize, and maintain ServiceNow applications, modules, workflows, and integrations to meet business needs. Ensure solutions align with industry best practices and comply with DoD/IC standards and security protocols. Troubleshoot and resolve ServiceNow platform issues, optimizing performance and usability. Develop and maintain technical documentation, including design specifications, test plans, and user guides. Stay current with ServiceNow releases and updates to leverage new features and capabilities. Required Qualifications 2-5 years of experience in IT, with hands-on ServiceNow or similar ticketing tool experience. Strong ability to interact effectively with peers, project leads, and key stakeholders. High attention to detail, effective problem-solving skills, and a self-motivated approach. Demonstrated troubleshooting skills with a proactive mindset. Knowledge of networks, servers, and security fundamentals. Desired Qualifications Developer experience with ServiceNow, including customization and scripting. Familiarity with Windows and Linux environments. Programming experience in JavaScript, Java, or AngularJS is a strong plus. Experience with Jira, Remedy, or other ticketing systems. SharePoint development experience. Exposure to ITIL processes and frameworks. Certifications: ServiceNow certifications (e.g., CSA, Micro, Platform) preferred. About SilverEdge SilverEdge Government Solutions was founded on the belief that nurturing talent and collaborating closely with our customers enables us to think big and deliver the best for our country. Our mission is to bring top technology talent together to solve the world's most challenging problems while protecting the United States and our allies.SilverEdge Government Solutions, LLC is an Equal Opportunity Employer and applicants receive lawful consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
    $74k-109k yearly est. Auto-Apply 60d+ ago
  • ServiceNow Developer/Administrator

    Silveredgegs

    Salesforce administrator job in Reston, VA

    SilverEdge is a premier provider of innovative cyber, software, and intelligence solutions, addressing mission-critical challenges for the Department of Defense (DoD), Intelligence Community (IC), and beyond. We are dedicated to delivering impactful results to meet mission goals through cutting-edge technology and expertise. We are seeking a ServiceNow Developer/Administrator to join our dynamic team. This individual will play a pivotal role in developing innovative and effective solutions for our DoD customers within the IC sector. Role Overview: As a member of our ServiceNow team, you will work collaboratively from concept to delivery, ensuring that solutions align with mission objectives and customer needs. You will partner closely with key stakeholders, customer, and end-users to translate complex requirements into actionable specifications and ultimately into impactful ServiceNow solutions. Primary Duties: Collaborate with cross-functional teams to design, develop, and deploy ServiceNow applications and enhancements. Engage directly with stakeholders to gather requirements and translate them into scalable, maintainable solutions. Configure, customize, and maintain ServiceNow applications, modules, workflows, and integrations to meet business needs. Ensure solutions align with industry best practices and comply with DoD/IC standards and security protocols. Troubleshoot and resolve ServiceNow platform issues, optimizing performance and usability. Develop and maintain technical documentation, including design specifications, test plans, and user guides. Stay current with ServiceNow releases and updates to leverage new features and capabilities. Required Qualifications 2-5 years of experience in IT, with hands-on ServiceNow or similar ticketing tool experience. Strong ability to interact effectively with peers, project leads, and key stakeholders. High attention to detail, effective problem-solving skills, and a self-motivated approach. Demonstrated troubleshooting skills with a proactive mindset. Knowledge of networks, servers, and security fundamentals. Desired Qualifications Developer experience with ServiceNow, including customization and scripting. Familiarity with Windows and Linux environments. Programming experience in JavaScript, Java, or AngularJS is a strong plus. Experience with Jira, Remedy, or other ticketing systems. SharePoint development experience. Exposure to ITIL processes and frameworks. Certifications: ServiceNow certifications (e.g., CSA, Micro, Platform) preferred. About SilverEdge SilverEdge Government Solutions was founded on the belief that nurturing talent and collaborating closely with our customers enables us to think big and deliver the best for our country. Our mission is to bring top technology talent together to solve the world's most challenging problems while protecting the United States and our allies.SilverEdge Government Solutions, LLC is an Equal Opportunity Employer and applicants receive lawful consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Not ready to apply? Connect with us for general consideration.
    $74k-109k yearly est. Auto-Apply 60d+ ago
  • Office 365 Jr. Administrator

    AHU Technologies

    Salesforce administrator job in Washington, DC

    Benefits: routing issues Troubleshooting email delivery configuring Outlook 2010 Microsoft 365 TITLE: Office 365 Jr. Administrator LOCATION: Washington DC MINIMUM EDUCATION: Bachelor's degree in IT, related field, or equivalent experience. REQUIRED EXPERIENCE: 3 Year INTERVIEWS: In Person Short Job Description: We are seeking a highly skilled and motivated Microsoft Office 365 Junior Systems Administrator to support the District's Microsoft Office 365 environment and provide end-user support for Microsoft Office 365 services. Complete Description: The client is seeking a motivated and detail-oriented Microsoft Office 365 Junior Systems Administrator to support the District's Microsoft 365 environment. The Junior Administrator will assist with the daily management and troubleshooting of Microsoft 365 services, with a focus on providing responsive and effective end-user support. Skills:· Working knowledge of Office 365, Active Directory, Azure Active Directory (Entra ID). Required 3 Years · Experience troubleshooting Microsoft Office suite and account creation in AD and Entra ID. Required 3 Years · Experience with Azure AD Connect. Required 3 Years · Experience with managing Exchange and Active Directory permissions for user mailboxes, shared mailboxes, resource mailboxes, and public folders. Required 3 Years · Extensive experience with supporting MS Office suite 2010, 2013, and 2016 as well as Windows 7, 8, 10, and 11. Required 3 Years · Troubleshooting Outlook client connectivity issues. Required 3 Years · Troubleshooting email delivery and email routing issues. Required 3 Years · Expert-level customer service and client-facing expertise with Office 365. Required 3 Years · Experience supporting and training end-users on Outlook 2010, 2013, and 2016 and configuring it for the new O365 service. Required 3 Years · Expert knowledge in Outlook 2013, 2013, OneDrive, Teams, SharePoint Online and O365 on-line services. Required 3 Years · Certifications: Microsoft 365. Required · Certified: Administrator expert. Required · Bachelor's Degree or Equivalent experience. Required Compensation: $40.00 - $50.00 per hour About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
    $40-50 hourly Auto-Apply 60d+ ago
  • Salesforce Developer (Active Public Trust Required)

    Latitude 3.9company rating

    Salesforce administrator job in Washington, DC

    Due to Government Contract and rules/regulations, all viable candidates must be US Citizens with an Active US Public Trust Security Clearance. Candidates with a DHS Clearance highly preferred Salesforce Certified Technical Architect or Salesforce Certified Application Architect Certification required We are seeking an experienced Salesforce Developer with an active Public Trust clearance to design, build, and optimize mission-critical Salesforce solutions for our federal clients. The ideal candidate has strong technical expertise across the Salesforce platform, excellent communication skills, and proven experience delivering secure, scalable applications within a regulated environment. Responsibilities: Design, develop, and customize Salesforce applications using Apex, Lightning Web Components (LWC), Visualforce, SOQL, and REST/SOAP APIs. Configure Salesforce environments, including Flows, Validation Rules, Process Builder, Roles/Profiles, Permission Sets, and other declarative tools. Integrate Salesforce with external systems using APIs, middleware, and secure data exchange patterns. Translate business requirements into high-quality technical solutions that meet federal security and compliance standards. Participate in full SDLC activities, including requirements gathering, technical design, development, testing, deployment, documentation, and support. Contribute to best practices, code reviews, and continuous improvement initiatives. Requirements: Due to Government Contract and rules/regulations, all viable candidates must be US Citizens with an Active US Public Trust Security Clearance. Candidates with a DHS Clearance highly preferred Salesforce Certified Technical Architect or Salesforce Certified Application Architect Certification required Bachelors Degree 8+ years related work experience $130,000 - $150,000 a year
    $130k-150k yearly Auto-Apply 48d ago
  • Office 365 Jr. Administrator(Min 3yrs Exp)

    Nextgen Solutions Corp 3.6company rating

    Salesforce administrator job in Washington, DC

    Number of positions: 1 Length: 11 Months+ Work Address: Washington DC 20005 Immediate interviews (In Person Interview) is 100% ONSITE Local Candidates ONLY We are seeking a highly skilled and motivated Microsoft Office 365 Junior Systems Administrator to support the Districts Microsoft Office 365 environment and provide end-user support for Microsoft Office 365 services. Complete Description: seeking a motivated and detail-oriented Microsoft Office 365 Junior Systems Administrator to support the Districts Microsoft 365environment. The Junior Administrator will assist with the daily management and troubleshooting of Microsoft 365 services, with a focus on providing responsive and effective end-user support. Key Responsibilities: Provide support to end-users for Microsoft 365 services, such as Exchange Online, Teams, SharePoint, OneDrive and Intune. Address and troubleshoot client-side issues related to Microsoft 365, handling escalations Helps and working to resolve tickets efficiently. Escalate complex or unresolved issues to senior administrators and other relevant IT staff as needed. Perform bulk activations, user setup, and license assignments within the Microsoft 365 admin center to support user onboarding and maintenance. Collaborate with senior administrators and IT team members to implement best practices, improve support processes, and enhance user experience. Develop and deliver user training on Microsoft365 features, and create documentation to help end-users maximize the platforms capabilities. Actively monitor and report on system performance and security, identifying potential issues proactively to ensure smooth operation. Qualifications: Well versed in Microsoft 365 administration. Experience with end-user support and troubleshooting for Microsoft 365 services. Experience with endpoint management usinb various MDM services, (Workspace One, Intune) Familiarity with Exchange Online. Ability to follow structured migration and onboarding processes. Strong communication skills for providing effective user training and support. Minimum Education/Certification Requirements: Bachelor\'s Degree or Equivalent Experience. Required/Desired Skills Candidates must have ALL the Required skills in order to be considered for the position. Desired or Highly Desired skills are a PLUS but may NOT be required. Skill Matrix (Please fill the last two columns of this matrix) Experience with Business workflow processes Required / Desired Amount of Experience Years of Experience Last Used Working knowledge of Office 365, Active Directory, Azure Active Directory (Entra ID) Required 3 Years Experience troubleshooting Microsoft Office suite and account creation in AD and Entra ID Required 3 Years Experience with Azure AD Connect Required 3 Years Experience with managing Exchange and Active Directory permissions for user mailboxes, shared mailboxes, resource mailboxes and public folders Required 3 Years Extensive experience with supporting MS Office suite 2010, 2013 and 2016 as well as Windows 7, 8, 10, 11 Required 3 Years Troubleshooting Outlook client connectivity issues Required 3 Years Troubleshooting email delivery and email routing issues Required 3 Years Expert-level customer service and client-facing expertise with Office 365 Required 3 Years Experience supporting and training end users on Outlook 2010, 2013 and 2016 and configure it for new O365 service Required 3 Years Expert knowledge in Outlook 2013, 2013, OneDrive, Teams, SharePoint Online and O365 on-line services Required 3 Years Certifications: Microsoft 365 Certified: Administrator Expert Required 0 Bachelor\'s Degree or Equivalent experience. Required 0
    $52k-69k yearly est. 21d ago
  • Salesforce Developer

    Mindlance 4.6company rating

    Salesforce administrator job in Columbia, MD

    -No C2C only USC/GC/TN • 3-6 years programming experience • Hands-on, in-depth experience with Apex, VisualForce, SOQL/SOSL, Force.com IDE and Force.com Ajax Toolkit • Salesforce.com configuration and application design skills • Knowledge of XML, HTML, DHTML, CSS, SOAP/REST and Javascript preferred • Salesforce.com integration experience preferred • Full knowledge of common software design patterns (Gang of Four) • 3-6 years' experience with Object Oriented Analysis and Design • 3-6 years' experience with distributed systems development • 3-6 years' experience with real time, high volume transaction systems preferred • Experience working with highly concurrent systems preferred • Financial services/brokerage experience preferred • Experience with real time processing, relational database systems, and data • Ability to interpret business requirements • Excellent verbal and written communication skills • Demonstrated experience working with core business logic within applications • Bachelor's degree in Computer Science or related discipline • Candidate should have at least one of the following Salesforce certifications: DEV 401, App Builder, Platform Developer 1. Qualifications 3-6 years Salesforce programming experience Additional Information This is an urgent requirement with one of our clinical client and the hiring manager is actively interviewing candidates and want to fill this position asap. If you are interested please respond to this posting with your updated copy of resume or you can reach me directly on ************ (Rajiv Nair).
    $99k-126k yearly est. 1d ago
  • Salesforce Developer

    Acumen Solutions 4.9company rating

    Salesforce administrator job in Washington, DC

    Acumen Solutions is the trusted leader in Enterprise Cloud Transformation, helping organizations realize dramatic improvements in productivity and profitability through innovations in business and technology. Industry and government leaders including American Express, Comcast, McKesson, and the US Securities and Exchange Commission rely on our global consultants to deliver cloud solutions that yield exceptional results. We apply this same focus on results to our unparalleled social responsibility program, generating sustainable impact across our local communities. Job Description We currently have an opportunity for Salesforce Developers in our Washington, DC Metro Area location. Roles and Responsibilities We are looking for Professional Services Senior Developers to work with our clients to gather requirements, document solution design, configure the Salesforce application, and ensure successful engagements and project go-lives through disciplined project management. Specific Duties -Execute declarative Salesforce application configuration -Use Apex and VisualForce to create unique customer-based solutions -Ability to lead client projects and internal team -Expert in solution design and system architecture -Interact directly with our customers and the Acumen team, including consultants, architects and sales to ensure customer success -Participate in the full application life cycle from technical design to development, testing, and deployment -Build salesforce.com product extensions using Visualforce technology -Develop new native products on the force.com platform Qualifications -Five+ years of software development experience, ideally in a consulting environment -Two+ years experience with Salesforce.com -Strong technical design skills and an ability to deliver customer driven solutions -Motivated to learn new software as a service technologies -Ability to manage multiple concurrent projects -Strong communication skills, both written and verbal is required -Development experience with JSP/ ASP, Java, HTML language is required -Development experience with Apex and Visualforce is desired -Salesforce.com Certifications (Dev-401, Dev-501) preferred, but not required -College degree required -Have a passion for solving customer's challenges with software -Have a natural curiosity and desire to learn new business processes and technologies -Be a creative and analytical thinker -Have a desire and ability to solve complex business processes with software -Be highly driven and able to self manage in a fast paced environment - Posses strong organizational and time management skills -Be able to communicate with both technical and non-technical audiences -Build rapport and develop effective working relationships with clients -Have excellent written and oral communication skills -Have tenacity, persistence, passion and a desire for customer success -Willingness to travel 50% Additional Information
    $87k-115k yearly est. 60d+ ago
  • Senior Salesforce Developer

    Aveshka Inc. 4.5company rating

    Salesforce administrator job in Vienna, VA

    Do you want to help Softtek Government Solutions build a portfolio of next-generation data collection systems? A Senior Salesforce Developer designs, builds, and implements custom applications on the Salesforce platform utilizing Salesforce declarative capabilities and custom coding capabilities (Apex, Lightning Web Components) when necessary. They should be able to work within a team environment utilizing DevOps processes and tools. They should be able to collaborate with customers and internal engineering teams across the business to deliver solutions. Responsibilities: · Build and implement custom applications using the declarative customization capabilities of the Salesforce platform · Utilize custom coding capabilities (Apex, Lightning Web Components) to implement technical solutions where necessary · Integrate Salesforce based solutions with external systems that provide functionality such as data interfaces, auditing/logging solutions, authentication solutions, etc. · Work within and across teams to define, develop, and refine customer requirements · Work closely with QA/testing staff to develop well written and defined test scripts for user stories. · Determine business, functional, and technical requirements and participate in application design, configuration, testing, and deployment. · Participate in efforts to develop and execute testing, training, and documentation. · Produce deliverables such as solution definitions, effort estimations, requirements, test scripts, specifications, and status reports. · Build and maintain trust and respect with clients. · Lead teams as needed to deliver solutions. Requirements/Qualifications: · 7+ years development experience required. · 5+ Years of salesforce development a plus. · Education: Bachelor in Computer Science or Software Engineering related field. · US citizenship and the ability to obtain a Public Trust Security clearance through NBIS. · Software development educational background and experience with development languages such as Java, JavaScript, Angular, Bootstrap, AJAX, jQuery, etc. · Microservices/API experience (SOAP/REST) a bonus. · Prefer one or more Salesforce Certifications or must be able to attend training and pass Salesforce certification exams. · Experience with Agile software development, experience in SDLC Methodology, and DevSecOps. · Excellent communication (written and verbal), interpersonal, and soft skills. · Ability to produce quality technical documentation and analysis. · Salesforce Platform Certified Developer certification a bonus. · Experience with Salesforce OmniStudio Data Raptors for creating custom reports and Data extracts. Key Skills: · Experience collaborating with customers and internal engineering teams across the SDLC to deliver solutions. · Experience with designing, building, and implementing custom applications using the declarative customization capabilities of the Salesforce Platform. · Experience with Digital Experience, Lightning, and APEX a must. · Salesforce certifications a bonus. About Softtek Government Solutions: Softtek Government Solutions is a professional services firm focused on addressing our nation's most complex threats and challenges. As a small business we're committed to supporting our clients' missions with services delivered by our diverse and experienced staff. With expertise in cybersecurity, emergency preparedness, and public health, our experience base spans federal, state, and local governments, as well as private sector entities. Softtek Government Solutions encourages collaborative communication and ongoing learning. Some of our benefits include: Extensive training programs Gym membership reimbursement Education reimbursement Technology benefits Commuter benefits Generous paid time off and much more! Softtek Government Solutions is an Equal Opportunity Employer (EOE)
    $86k-114k yearly est. Auto-Apply 60d+ ago
  • National Support Eng - CT

    Canon USA & Affiliates 4.6company rating

    Salesforce administrator job in Annapolis, MD

    **National Support Eng - CT - req1618** Support Service operations by utilizing technical product expertise in resolution of urgent issues, analyzing actions taken, and utilizing results to improve business practices. A high value is placed on improving repair speed (MTTR) and reducing repair costs. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications). Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance. Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer, and reasonable accommodations will be considered. **RESPONSIBILITIES** + **InTouch Center & Front Line Support** + Provide after-hours on-call telephone support and direct escalation support to Customer Engineers and Customer Solution Specialists (CSS). Mentor CSS to improve call resolution and author product knowledge articles to increase effectiveness. Establish and monitor procedures to maintain the integrity and quality of the Service problem/solution database. + Partner with Service field leadership to identify, escalate, and resolve customer issues through the Alert process. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU). Standardize and disseminate critical technical information, develop troubleshooting flowcharts, and recommend tools or equipment that improve productivity and reduce costs. Identify potential product issues, perform root cause analysis, and continuously improve alert and escalation processes. + **InnerVision Development** + Define future functional and feature needs for InnerVision based on field experience. Assist with testing, deployment, and optimization of upgrades and enhancements. Develop and refine internal processes using Best Practice principles to support daily operational needs. + **CMSC & NPI Support** + Differentiate product issues from routine service issues and investigate root causes. Serve as a technical liaison between Front Line teams and CMSC to identify, quantify, and resolve ongoing product concerns. Provide technical expertise to the CMSU Business Unit during NPI activities. + **Training Academy Support** + Contribute technical knowledge to the development of training curriculum aligned with evolving business needs. Support instructional delivery, lab oversight, and competency assessments as required. + **Overall Service & Business Performance** + Analyze InTouch cases to identify trends, recurring issues, and root causes across processes, hardware, software, and logistics. Develop and promote standardized troubleshooting methodologies, technical bulletins, and best practices that improve customer satisfaction and reduce costs. Establish measurement systems, influence service information systems, and provide financial impact analysis to support profitability-driven corrective actions. + **Customer & Internal Technical Support** + Work directly with eligible external customers to remotely troubleshoot and resolve product issues via phone and remote tools. Collaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P. **QUALIFICATIONS** + Previous technical support or field service experience at journey level demonstrating strong troubleshooting and analytical skills. + Ability to develop and maintain effective internal and external working relationships. + Ability to travel both nationally and internationally. + Must maintain active motor vehicle/driver's license from the state where the employee resides. + Minimum 7 years Applied technical experience. + **Pay Range $107K to $193K** \#LI-LP1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
    $107k-193k yearly 3d ago

Learn more about salesforce administrator jobs

How much does a salesforce administrator earn in Huntington, VA?

The average salesforce administrator in Huntington, VA earns between $65,000 and $118,000 annually. This compares to the national average salesforce administrator range of $65,000 to $114,000.

Average salesforce administrator salary in Huntington, VA

$88,000

What are the biggest employers of Salesforce Administrators in Huntington, VA?

The biggest employers of Salesforce Administrators in Huntington, VA are:
  1. USM Business Systems
  2. Direct Staffing
  3. RIVA Group
  4. Kforce
  5. CapB Infotek
  6. Datavant
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