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Become A Salesforce Administrator

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Working As A Salesforce Administrator

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $88,623

    Average Salary

What Does A Salesforce Administrator Do At Verizon

* Daily administration and support of Salesforce including security, sharing rules, profiles, roles, groups, custom objects, fields, record types, page layouts and validation rules.
* Triage and manage day-to-day Salesforce related help desk tickets (approximately 50
* tickets per week OR 2,000+ tickets per year).
* Aggressively meet case milestones.
* Address any feedback issues from end user expectations.
* Setup new users based on Roles and Profiles.
* Deactivate Users as requested.
* Develop and create customized views, reports and dashboards in Salesforce.
* Test and deploy customizations and new functionality in sandbox test environments and migrate or implement in production while adhering to change management policies.
* Prepare data files and uploads data into Salesforce using API data loader and 3rd party tools such as CRMfusion’s DemandTools.
* Collaborate with Salesforce team to execute solutions.
* Manage weekly action items

What Does A Salesforce Administrator Do At Advance Auto Parts

* Basic knowledge of SFDC and how to leverage the tool to fulfill business requirements
* With some guidance, designs, develops, tests, documents, and deploys quality business solutions based upon business requirements as well as industry best practices
* Design, configuration and administration including, but not limited to, custom fields, page layouts, formula fields, general Salesforce1 configuration, Data Loader, email templates
* Create and maintain clear and concise functional and technical documents, standard operating procedures, diagrams and other support documentation
* Minimum Required Education, Experience, Licenses And Certifications

What Does A Salesforce Administrator Do At Waste Management

* Own Salesforce implementation including custom fields and processes
* Build and maintain Salesforce reports and dashboards to track KPIs develop actionable intelligence and metrics around sales funnel.
* Act as the go-to Salesforce guru for our organization – helping the team to understand the data in front of them, how to use the tools provided most efficiently and data management of Salesforce records
* Monitor and manage data integrity while promoting best practices for system usage.
* Understands all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to the Salesforce release upgrades
* Apply change management processes for documenting, communicating, and testing code releases from Sandboxes to Production environments
* Manage and configure Salesforce integrations, including custom integrations
* Manage and configure Salesforce Sales & Service Cloud
* Proficient in Lightning Platform and capabilities
* Manages all new user set-ups and deactivation, including transferring ownership of accounts/contacts/opportunities for deactivated users
* Regularly audits data to uncover data integrity issues and/or opportunities for process improvement
* Maintains updated system documentation and Salesforce policies/procedures
* Work effectively individually and with team members toward customer satisfaction and success
* Participate in daily code reviews to offer insight and ask questions
* Abide by team coding standards, development processes and best practices
* Work effectively individually and with team members to achieve customer satisfaction and success.
* Achieve Salesforce.com certification requirements; Platform Developer I and II.
* III.
* Supervisory Responsibilities
* This job includes no supervisory responsibilities.
* IV.
* Qualifications
* The requirements listed below are representative of the qualifications necessary to perform the job.
* A

What Does A Salesforce Administrator Do At Manpower Group

* Create, Identify, and Manage changes/enhancement to the Ashley CRM System
* Demonstrate the ability to influence and foster collaborative relationships; ability to engage resources outside of direct control to gain consensus, meet deadlines, and achieve objectives
* Experience in Sales, Service, Marketing Salesforce Cloud environment using classic and Lightning methodology.
* Perform standard and enhanced User/Salesforce Administration tasks
* Maintain profiles, dashboards, security settings, integrity, access settings such as User Profiles, Role Hierarchy, Sharing Rules and Security and Views/Objects
* Reassign Accounts, Contacts, and Opportunities in response to personnel and system design changes.
* Perform data imports/exports and manipulation tasks such as merging duplicate records, change ownership of existing accounts/contacts/leads.
* Analyze and optimizing Salesforce related workflows, cases, triggers, platform design and setup
* Implement best practices for maintenance, configuration, development, testing, data integrity, backups, and other CRM system related functions
* Create, modify, and manage standard, ad-hoc, and custom reports as needed.
* Partner with other Ashley business intelligence teams to provide the necessary Salesforce data, facilitating enhanced reporting and analysis.
* Work independently and in a collaborative team to determine best approach and design of current and future system modification/enhancements
* Manage new releases of SFDC and efficiently roll out new features.
* Document and keep current documentation of existing/future systems and processes within CRM system
* Manage the change control management process of future changes, releases, updates and enhancements of the CRM system
* Monitor CRM storage usage and archive data as needed.
* Collaborate with CRM developers, integrators, and business partners for system enhancements/upgrades.
* Job Requirements

What Does A Salesforce Administrator Do At Thrivent Financial

* Serve as a key subject matter expert on complex and/or critical business issues and processes with emphasis on Salesforce.com and sales and support processes.
* Create/change screen layouts, metadata, fields, profiles, and business rules (validations and workflow) to support business requirements
* Perform analysis, administration, troubleshooting, testing and assist in package and deploy software changes to all environments (development, testing, production)
* Document system configurations and change management
* Assist with data imports, exports and updates
* Develop and implement key sales, service and marketing indicators, including dashboard reports and other salesforce.com objects and functions
* Keep abreast of new Salesforce features and functionality and provide recommendations for process improvements

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How To Become A Salesforce Administrator

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.


Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.


Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Salesforce Administrator jobs

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Salesforce Administrator Demographics


  • Male

  • Female

  • Unknown



  • White

  • Asian

  • Hispanic or Latino

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Chinese

  • Arabic

  • Portuguese

  • German

  • Hindi

  • Navajo

  • Italian

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Salesforce Administrator

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Real Salesforce Administrator Salaries

Job Title Company Location Start Date Salary
Senior Salesforce Administrator Adobe Systems Incorporated San Jose, CA Oct 14, 2015 $148,803
Salesforce Administrator Xifin, Inc. San Diego, CA Jul 06, 2015 $140,000
Certified Salesforce Administrator Scopus It, Inc. Mountain View, CA Jan 04, 2016 $140,000
SR. Salesforce Administrator Solarcity Corporation San Francisco, CA Aug 18, 2015 $140,000
Senior Salesforce Administrator and Developer Marketo, Inc. San Mateo, CA Sep 12, 2016 $139,000 -
Salesforce Administrator Surveymonkey Inc. Palo Alto, CA Mar 14, 2016 $135,000
SR. Salesforce Administrator Solarcity Corporation San Francisco, CA Aug 02, 2016 $130,000
Salesforce Administrator Interactive Advertising Bureau New York, NY Aug 19, 2016 $130,000
SR. Salesforce Administrator Solarcity Corporation San Francisco, CA Nov 04, 2016 $125,000
Salesforce Administrator Mongodb, Inc. Palo Alto, CA Jun 18, 2015 $125,000
Salesforce Administrator AIG Claims, Inc. Jersey City, NJ Jun 15, 2015 $125,000
Salesforce Administrator III Genomic Health, Inc. Redwood City, CA Nov 21, 2016 $123,000
Senior Salesforce Administrator Gigamon, Inc. Santa Clara, CA Mar 25, 2016 $122,762
Salesforce Administrator Ecova, Inc. Richardson, TX Aug 24, 2016 $99,258
Salesforce Administrator Intone Networks Inc. Mountain View, CA Apr 01, 2016 $99,000
Salesforce Administrator Intone Networks Inc. Mountain View, CA Jan 04, 2016 $99,000
Salesforce Administrator Paramount Software Solutions, Inc. Alpharetta, GA Aug 15, 2016 $98,000
Salesforce Administrator Sunstreet Energy Group LLC Miami, FL Oct 15, 2015 $95,000
Salesforce Administrator Merchant E-Solutions, Inc. Redwood City, CA Jul 15, 2015 $95,000
Salesforce Administrator Amplify Education, Inc. New York, NY Oct 14, 2015 $95,000
Salesforce Administrator Knight Capital Funding LLC Miami Beach, FL Jan 28, 2016 $95,000
Salesforce.Com Administrator Ashton Woods Corporate, LLC Roswell, GA Aug 31, 2015 $84,261
Salesforce Administrator, Business System Elasticsearch, Inc. Mountain View, CA Dec 18, 2015 $82,992 -
Salesforce Admin/Developer Prime Software Technologies, Inc. Round Rock, TX Jul 14, 2015 $81,182
Salesforce Administrator Guru It Solutions Inc. San Jose, CA Sep 15, 2016 $80,000
Salesforce Administrator V-Soft Consulting Group, Inc. Vernon Hills, IL Sep 07, 2016 $80,000
Salesforce Administrator V-Soft Consulting Group, Inc. Vernon Hills, IL Jul 09, 2016 $80,000
Salesforce.Com Administrator Trulia Inc. Centennial, CO Aug 11, 2015 $78,915 -
Salesforce Administrator Carfax, Inc. Centreville, VA Aug 12, 2015 $78,000

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Top Skills for A Salesforce Administrator


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Top Salesforce Administrator Skills

  1. Workflow Rules
  2. Custom Objects
  3. Approval Processes
You can check out examples of real life uses of top skills on resumes here:
  • Created Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields and page layouts.
  • Maintained application components such as templates, field rules, assignment rules, workflows, custom objects and reports.
  • Designed and modified Approval processes and created Approval steps which used email alerts and field updates.
  • Used data loader to load the records on to the force.com platform.
  • Used it to read, extract, and load data from comma separated values (CSV) files.

Top Salesforce Administrator Employers

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