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Become A Salesforce Administrator

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Working As A Salesforce Administrator

  • Interacting With Computers
  • Processing Information
  • Analyzing Data or Information
  • Getting Information
  • Documenting/Recording Information
  • Mostly Sitting

  • Repetitive

  • $85,000

    Average Salary

What Does A Salesforce Administrator Do

Database administrators use specialized software to store and organize data, such as financial information and customer shipping records. They make sure that data are available to users and are secure from unauthorized access.

Duties

Database administrators typically do the following:

  • Ensure that organizational data is secure
  • Back up and restore data to prevent data loss
  • Identify user needs to create and administer databases
  • Ensure that the database operates efficiently and without error
  • Make and test modifications to the database structure when needed
  • Maintain the database and update permissions
  • Merge old databases into new ones

Database administrators, often called DBAs, make sure that data analysts can easily use the database to find the information they need and that the system performs as it should. DBAs sometimes work with an organization’s management to understand the company’s data needs and to plan the goals of the database. They also may work with computer and information systems managers to provide database solutions. Database administrators are responsible for backing up systems to prevent data loss in case of a power outage or other disaster. They also ensure the integrity of the database, guaranteeing that the data stored in it come from reliable sources.

Some DBAs oversee the development of new databases. They have to determine what the needs of the database are and who will be using it. They often monitor database performance and conduct performance-tuning support. Database administrators often plan security measures, making sure that data are secure from unauthorized access. Many databases contain personal or financial information, making security important.

Many database administrators are general-purpose DBAs and have all these duties. However, some DBAs specialize in certain tasks that vary with an organization and its needs. Two common specialties are as follows:

System DBAs are responsible for the physical and technical aspects of a database, such as installing upgrades and patches to fix program bugs. They typically have a background in system architecture and ensure that the firm’s database management systems work properly.

Application DBAs support a database that has been designed for a specific application or a set of applications, such as customer-service software. Using complex programming languages, they may write or debug programs and must be able to manage the applications that work with the database. They also do all the tasks of a general DBA, but only for their particular application.

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How To Become A Salesforce Administrator

Database administrators (DBAs) usually have a bachelor’s degree in an information- or computer-related subject such as computer science. Before becoming an administrator, these workers typically get work experience in a related field.

Education

Most database administrators have a bachelor’s degree in management information systems (MIS) or a computer-related field. Firms with large databases may prefer applicants who have a master’s degree focusing on data or database management, typically either in computer science, information systems, or information technology.

Database administrators need an understanding of database languages, the most common of which is Structured Query Language, commonly called SQL. Most database systems use some variation of SQL, and a DBA will need to become familiar with whichever programming language the firm uses.

Licenses, Certifications, and Registrations

Certification is generally offered directly from software vendors or from vendor-neutral certification providers. Certification validates the knowledge and best practices required from DBAs. Companies may require their database administrators to be certified in the products they use.

Work Experience in a Related Occupation

Most do not begin their careers as database administrators. Many first work as database developers or data analysts. A database developer is a type of software developer who specializes in creating databases. The job of a data analyst is to interpret the information stored in a database in a way the firm can use. Depending on their specialty, data analysts can have different job titles, including financial analyst, market research analyst, and operations research analyst. After mastering one of these fields, they may become a database administrator. For more information, see the profiles on software developers, financial analysts, market research analysts, and operations research analysts.

Advancement

Database administrators can advance to become computer and information systems managers.

Important Qualities

Analytical skills. DBAs must be able to monitor a database system’s performance to determine when action is needed. They must be able to evaluate complex information that comes from a variety of sources.

Communication skills. Most database administrators work on teams and must be able to communicate effectively with developers, managers, and other workers.

Detail oriented. Working with databases requires an understanding of complex systems, in which a minor error can cause major problems. For example, mixing up customers’ credit card information can cause someone to be charged for a purchase he or she didn’t make.

Logical thinking. Database administrators must make sense of data and organize it in a meaningful pattern so that it is easily retrievable.

Problem-solving skills. When problems with a database arise, administrators must be able to troubleshoot and correct the problems.

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Salesforce Administrator Career Paths

Salesforce Administrator
Development Administrator Senior Software Engineer
Lead Technician
5 Yearsyrs
Development Administrator Senior Software Engineer Project Manager
Information Technology Director
10 Yearsyrs
Development Administrator Senior Software Engineer Senior Consultant
Lead Consultant
7 Yearsyrs
Senior Business Analyst Senior Consultant
Solutions Architect
10 Yearsyrs
Senior Business Analyst Senior Consultant Solutions Architect
Lead Solution Architect
8 Yearsyrs
Senior Business Analyst Principal Consultant Solutions Architect
Lead Architect
8 Yearsyrs
Business Systems Senior Analyst Lead System Analyst Senior Systems Engineer
Technical Team Lead
5 Yearsyrs
Business Analyst, Support Business Analyst Consultant
Senior Software Engineer
6 Yearsyrs
Business Analyst, Support Business Analyst
Senior Systems Analyst
7 Yearsyrs
Business Analyst, Support Business Analyst Lead Technician
Senior Leader
6 Yearsyrs
Business Systems Senior Analyst Senior Technician Specialist Senior Engineer
Lead Developer
5 Yearsyrs
Team Leader Lead Technician Technology Architect
Technical Solutions Architect
10 Yearsyrs
Team Leader Operations Team Leader Senior Analyst
Analytical Manager
8 Yearsyrs
Team Leader Project Leader Senior Java Developer
Team Lead And Developer
5 Yearsyrs
Senior Quality Assurance Engineer Project Leader Senior Java Developer
Senior Developer Analyst
6 Yearsyrs
Senior Quality Assurance Engineer Module Lead Senior .NET Developer
Senior Sharepoint Developer
6 Yearsyrs
Senior Quality Assurance Engineer Module Lead Senior Systems Analyst
Senior Applications Analyst
7 Yearsyrs
Senior Java Developer Senior Technical Consultant
Senior Consultant Architect
8 Yearsyrs
Business & Data Analyst Data Modeler Data Architect
Oracle Consultant
5 Yearsyrs
Project Manager Marketing Manager Marketing Manager/Project Manager
Customer Relationship Management Manager
7 Yearsyrs
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Do you work as a Salesforce Administrator?

Salesforce Administrator Demographics

Gender

Male

52.5%

Female

35.6%

Unknown

11.8%
Ethnicity

White

46.4%

Asian

25.6%

Hispanic or Latino

12.0%

Black or African American

10.6%

Unknown

5.5%
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Foreign Languages Spoken

Spanish

33.3%

French

14.8%

Chinese

11.1%

Arabic

11.1%

Portuguese

7.4%

Japanese

7.4%

Italian

7.4%

Navajo

3.7%

Korean

3.7%
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Salesforce Administrator Education

Schools

University of Phoenix

14.1%

Northwestern Polytechnic University

9.2%

More Tech Institute

8.6%

Strayer University

6.1%

Texas A&M University

5.5%

Kent State University

5.5%

San Jose State University

4.9%

National University

3.7%

University of Central Missouri

3.7%

Illinois Institute of Technology

3.7%

International Technological University

3.7%

Fairleigh Dickinson University

3.7%

Santa Clara University

3.7%

Lamar University

3.7%

University of Texas at Austin

3.7%

Governors State University

3.7%

DePaul University

3.7%

ITT Technical Institute-Charlotte North

3.1%

University of South Florida

3.1%

Wilmington University

3.1%
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Majors

Computer Science

29.6%

Business

13.4%

Electrical Engineering

10.8%

Computer Engineering

6.7%

Information Technology

6.3%

Engineering

4.3%

Computer Applications

4.0%

Computer Information Systems

3.4%

Marketing

2.8%

Information Systems

2.5%

Finance

2.3%

Electrical Engineering Technology

2.1%

Business/Commerce

1.9%

Psychology

1.9%

Management

1.7%

Communication

1.6%

Accounting

1.3%

Economics

1.2%

Management Information Systems

1.1%

Project Management

1.0%
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Degrees

Bachelors

58.2%

Masters

27.6%

Other

8.6%

Associate

3.0%

Certificate

1.7%

Diploma

0.5%

Doctorate

0.4%

License

0.1%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$85,000
View Detailed Salary Report
$49,000
Min 10%
$85,000
Median 50%
$85,000
Median 50%
$85,000
Median 50%
$85,000
Median 50%
$85,000
Median 50%
$85,000
Median 50%
$85,000
Median 50%
$145,000
Max 90%
Best Paying Company
eBay
Highest Paying City
Minneapolis, MN
Highest Paying State
Alaska
Avg Experience Level
2.1 years
How much does a Salesforce Administrator make at top companies?
The national average salary for a Salesforce Administrator in the United States is $85,385 per year or $41 per hour. Those in the bottom 10 percent make under $49,000 a year, and the top 10 percent make over $146,000.

Real Salesforce Administrator Salaries

Job Title Company Location Start Date Salary
Senior Salesforce Administrator Adobe Systems Incorporated San Jose, CA Oct 14, 2015 $148,803
Certified Salesforce Administrator Scopus It, Inc. Mountain View, CA Jan 04, 2016 $140,000
SR. Salesforce Administrator Solarcity Corporation San Francisco, CA Aug 18, 2015 $140,000
Salesforce Administrator Xifin, Inc. San Diego, CA Jul 06, 2015 $140,000
Senior Salesforce Administrator and Developer Marketo, Inc. San Mateo, CA Sep 12, 2016 $139,000 -
$159,000
Salesforce Administrator Surveymonkey Inc. Palo Alto, CA Mar 14, 2016 $135,000
Salesforce Administrator Interactive Advertising Bureau New York, NY Aug 19, 2016 $130,000
SR. Salesforce Administrator Solarcity Corporation San Francisco, CA Aug 02, 2016 $130,000
Salesforce Administrator AIG Claims, Inc. Jersey City, NJ Jun 15, 2015 $125,000
SR. Salesforce Administrator Solarcity Corporation San Francisco, CA Nov 04, 2016 $125,000
Salesforce Administrator Mongodb, Inc. Palo Alto, CA Jun 18, 2015 $125,000
Salesforce Administrator III Genomic Health, Inc. Redwood City, CA Nov 21, 2016 $123,000
Senior Salesforce Administrator Gigamon, Inc. Santa Clara, CA Mar 25, 2016 $122,762
Salesforce Administrator Ecova, Inc. Richardson, TX Aug 24, 2016 $99,258
Salesforce Administrator Intone Networks Inc. Mountain View, CA Jan 04, 2016 $99,000
Salesforce Administrator Intone Networks Inc. Mountain View, CA Apr 01, 2016 $99,000
Salesforce Administrator Paramount Software Solutions, Inc. Alpharetta, GA Aug 15, 2016 $98,000
Salesforce Administrator Amplify Education, Inc. New York, NY Oct 14, 2015 $95,000
Salesforce Administrator Knight Capital Funding LLC Miami Beach, FL Jan 28, 2016 $95,000
Senior Salesforce Administrator Bazaarvoice, Inc. Austin, TX Nov 24, 2015 $95,000 -
$105,000
Salesforce Administrator Merchant E-Solutions, Inc. Redwood City, CA Jul 15, 2015 $95,000
Salesforce.com Administrator Ashton Woods Corporate, LLC Roswell, GA Aug 31, 2015 $84,261
Salesforce Administrator, Business System Elasticsearch, Inc. Mountain View, CA Dec 18, 2015 $82,992 -
$102,170
Salesforce Admin/Developer Prime Software Technologies, Inc. Round Rock, TX Jul 14, 2015 $81,182
Salesforce Administrator V-Soft Consulting Group, Inc. Vernon Hills, IL Sep 07, 2016 $80,000
Salesforce Administrator Guru It Solutions Inc. San Jose, CA Sep 15, 2016 $80,000
Salesforce Administrator V-Soft Consulting Group, Inc. Vernon Hills, IL Jul 09, 2016 $80,000
Salesforce.com Administrator Trulia Inc. Centennial, CO Aug 11, 2015 $78,915 -
$135,000
Salesforce Administrator Carfax, Inc. Centreville, VA Aug 12, 2015 $78,000

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Top Skills for A Salesforce Administrator

  1. Workflow Rules
  2. Custom Objects
  3. Approval Processes
You can check out examples of real life uses of top skills on resumes here:
  • Created Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields and page layouts.
  • Developed custom objects, reports and configured analytic snapshots for sales performance and lead generation statistics.
  • Implemented complex approval processes to ensure proper authorization in the high-stakes environment of capital management.
  • Customized Dashboards to provide daily forecasts and track opportunities, deal registrations and customer engagement.
  • Developed Web-to-Lead and Email-to-Case scenarios along with Assignment Rules.

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Top 10 Best States for Salesforce Administrators

  1. Maryland
  2. Texas
  3. Virginia
  4. District of Columbia
  5. New Jersey
  6. Rhode Island
  7. California
  8. Connecticut
  9. North Carolina
  10. Washington
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  • (1,504 jobs)
  • (1,634 jobs)
  • (412 jobs)
  • (551 jobs)
  • (57 jobs)
  • (2,184 jobs)
  • (191 jobs)
  • (568 jobs)
  • (423 jobs)

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