Salesforce administrators specialize in the Salesforce suite, which is a popular software used to manage customer service processes. They are the ones who train employees in using the software and troubleshoot any issue related to it.
You will be overseeing a company's operations going through the Salesforce software, which is no small undertaking. You will manage the employees' user-profiles and monitor marketing data.
You will be responsible for importing new leads and managing data flowing through the software. You will have to make sure every employee in the corporation is able to use Salesforce products efficiently and without holdups or glitches in the system.
There is more than meets the eye when it comes to being a salesforce administrator. For example, did you know that they make an average of $40.84 an hour? That's $84,952 a year!
Between 2018 and 2028, the career is expected to grow 9% and produce 10,500 job opportunities across the U.S.
There are certain skills that many salesforce administrators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed detail oriented, creativity and interpersonal skills.
When it comes to the most important skills required to be a salesforce administrator, we found that a lot of resumes listed 12.2% of salesforce administrators included dashboards, while 6.8% of resumes included custom objects, and 6.6% of resumes included business process. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the salesforce administrator job title. But what industry to start with? Most salesforce administrators actually find jobs in the technology and finance industries.
If you're interested in becoming a salesforce administrator, one of the first things to consider is how much education you need. We've determined that 55.7% of salesforce administrators have a bachelor's degree. In terms of higher education levels, we found that 30.6% of salesforce administrators have master's degrees. Even though most salesforce administrators have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a salesforce administrator. When we researched the most common majors for a salesforce administrator, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on salesforce administrator resumes include associate degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a salesforce administrator. In fact, many salesforce administrator jobs require experience in a role such as java developer. Meanwhile, many salesforce administrators also have previous career experience in roles such as salesforce developer or business analyst.