Salesforce administrator work from home jobs - 438 jobs
Full-Stack Engineer (Gov) - Remote, Visa Support, PTO
Twelvelabs
Remote job
A cutting-edge AI company in San Francisco is seeking a Full Stack Engineer to design, build, and scale systems that power their platform. This role combines backend and frontend development with responsibilities in API design and system architecture. Candidates should have experience with modern frameworks and cloud technologies. The position is remote eligible for U.S.-based candidates, but in-person interviews will be required in San Francisco.
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$80k-112k yearly est. 5d ago
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3P Marketplace Merchandising Administrator
Ripple Junction Design Co
Remote job
eCommerce 3P Marketplace Merchandising Administrator
About the role:
Are you ready to be part of something exciting? As our eCommerce marketplace business continues to expand at lightning speed in the apparel space, we're on the lookout for a 3P Marketplace Merchandising Administrator to help shape the future of our online retail presence.
What you'll do:
In this pivotal role, you'll collaborate cross-functionally with a vibrant, creative team to streamline our third-party marketplace product listing execution. Your contributions will streamline workflows, introduce fresh process innovations, and ensure our marketplace offerings are timely, accurate, and best-in-class.
Responsibilities:
Collaborate with our internal Licensing, Design, and Approvals departments to align timelines, approvals, and creative assets.
Maintain our pop culture event calendar: tracking key dates, launches, and trending moments to help the team capitalize on time sensitive opportunities.
Execute large-scale updates of written and visual content across our digital marketplace platforms to maximize ROI of existing assets.
Enhance our current product lineup by introducing fresh item categories and new color options reflective of current demand trends.
Initiate and manage design requests that strengthen both our licensed and original product portfolios.
Identify and compile relevant existing visual assets for design preparation.
Manage full trajectory project tracking from initial conception and strategic planning through product listing.
Coordinate with the Merchandising team to refine workflows and boost operational efficiency surrounding new product rollouts.
Location & Commitments:
Permanent full time, salaried role.
Onsite position at the Ripple Junction Headquarters in West Chester, Ohio.
Normal operating hours: 8:30 to 6pm EST Mon.-Thur., 8:30 - 3:30 Fri., flexibility required during peak selling periods.
1 work from home day per week (Wed.)
Skills and Qualifications:
High school diploma.
2+ years retail or direct to consumer brand experience.
Intermediate Microsoft Office Skills (Excel, Word, PowerPoint, Outlook, OneNote).
Superior communication skills & strong team centric mentality.
Disciplined, reliable, and organized approach to work.
Strong understanding of merchandising and product color palettes.
Intermediate data analysis and synthesis capability.
Confident contributor in team environments.
Proactive self-starter approach to project execution.
Preferred Qualifications:
Associate or bachelor's degree in business or analytics disciplines.
1 year+ eCommerce marketplace experience (Amazon, Walmart, Target+).
Apparel merchandising and/or direct to consumer sales experience.
Experience with licensed and/or pop culture merchandise.
This position is best suited for someone newer to the corporate environment who's excited to build foundational skills in ecommerce merchandising. In exchange for a fun, fast-paced role with hands-on experience and growth opportunities, we're seeking a go-getter who's ready to learn, contribute, and fully integrate into our team culture.
Why You'll Love It Here:
At Ripple Junction our vision is to consistently bring joy to pop culture fans-and that joy starts in our employees. We offer a competitive benefit program, growth and development, discounted merchandise and more. Ripple believes in the value of each employee, and it is reflected in our one-of-a-kind environment. Product or potluck we work, grow and succeed together.
A Fun & Vibrant Work Culture: We value creativity, teamwork, and celebrating our successes together.
Growth Opportunities: There's always room to learn new skills and grow your career with us.
Hybrid Opportunities: The option to WFH one day a week
If you're a highly organized individual who thrives in an exciting, fast-paced environment and you're looking for a company that values your contributions, we'd love to hear from you!
About Ripple Junction
Since 1992, Ripple Junction has grown from two guys selling shirts out of a van at a Grateful Dead show into one of the leading designers and developers of licensed merchandise in the U.S. For over three decades, we've been driven by passion and purpose, creating top-quality products for fans of some of the world's most iconic brands. We specialize in officially licensed apparel and merchandise that celebrates everything from film and television to anime, music, sci-fi, and video games. Our talented team of pop culture fanatics designs products that resonate with fans and deliver strong results for our retail and licensing partners.
At Ripple Junction, we're fans first, and we pour that love of pop culture into everything we create.
$56k-94k yearly est. 2d ago
Senior Salesforce Administrator
Logicgate 4.0
Remote job
LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises and their people need to understand and manage their risks and transform them into strategic opportunities. Built by experts, our award-winning Risk Cloud delivers over 40 purpose-driven solutions on a unified, modern cloud platform for connected, holistic risk and compliance management to scale with and meet the evolving risk landscape and organizational needs.
At LogicGate, our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work.
About the Role:
As our Senior SalesforceAdministrator and a key member of the Revenue Operations team, you will own the Salesforce platform and broader RevTech ecosystem, ensuring it is scalable, reliable, and aligned with our revenue strategy. You will lead Salesforceadministration and integrations, contribute to the revenue technology roadmap, and work cross-functionally to design and implement efficient business processes, while remaining hands-on with day-to-day configuration, optimization, support, and continuous improvement of Salesforce as the system of record.
How you'll spend your time:
Serve as the senior owner of Salesforce, overseeing all administration, configuration, and ongoing evolution of the platform to support a growing, complex revenue organization.
Design and govern a scalable Salesforce data model, ensuring data integrity, reporting accuracy, and long-term flexibility across Sales, Marketing, Customer Success, Finance, and Operations.
Lead advanced automation strategy using Salesforce Flow and approval processes, balancing scalability, performance, and maintainability while reducing technical debt.
Act as the primary technical and strategic partner for RevTech integrations, including (but not limited to) Pardot/Marketo, Chili Piper, ZoomInfo, RingLead, Clay, Rocketlane, Planhat, Pendo, Rattle, Zapier, Workato, Celigo, and NetSuite.
Partner deeply with cross-functional stakeholders to translate business strategy into scalable Salesforce solutions, proactively identifying opportunities to improve workflows, integrations, and user experience.
Own Salesforce governance and best practices, including change management, release planning, documentation standards, and stakeholder communication.
Lead root-cause analysis and solution design for complex, cross-functional issues, collaborating with business partners to deliver thoughtful, timely, and durable solutions.
Drive adoption of Salesforce as the system of truth, ensuring data quality, user enablement, and alignment across teams.
We get excited about you if you have:
6+ years of hands-on Salesforceadministration experience, supporting complex, multi-team organizations with evolving business needs.
A demonstrated ability to think strategically while executing pragmatically - you know when to build for today and when to design for tomorrow.
A strong internal locus of control and ownership mindset - you take responsibility for outcomes, not just configurations.
A creative, systems-oriented “builder” mindset with the ability to balance speed, scale, and sustainability.
Deep Salesforce expertise, with Advanced Administrator certification strongly preferred (or equivalent experience).
Proven experience managing Salesforce ↔ NetSuite integrations, ideally using Celigo, with a solid understanding of order-to-cash workflows.
Extensive experience designing and maintaining complex Flow-based automation and approval processes in production environments.
Experience conducting process gap analyses, evaluating alternative solutions, and recommending improvements grounded in both business impact and technical best practices.
Strong written and verbal communication skills, with the ability to clearly document systems, explain tradeoffs, and influence stakeholders at multiple levels.
The anticipated base salary range for the role is $100,000 - $140,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.
LogicGate's Hybrid Workplace
Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above.
Total Rewards
We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace.
In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays.
Employees' growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program.
Our Culture
At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with.
We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees' differences are celebrated and everyone is encouraged to bring their authentic selves to work.
We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture.
LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes.
We are proud to have been recognized as a top workplace by Built In, Crain's Chicago Business, the Chicago Tribune, and more. Visit our website to learn about our latest recognition.
Learn more about our culture here.
Excited about LogicGate but not familiar with GRC?
GRC stands for Governance, Risk, and Compliance
GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law.
The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.
$100k-140k yearly Auto-Apply 25d ago
Snr. Salesforce Administrator (Remote)
Knowbe4 4.4
Remote job
Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
Remote positions open to the US only. The Opportunity Join our technology team as a seasoned Salesforce expert who keeps our CRM ecosystem running flawlessly and evolving to meet business needs. As Senior SalesforceAdministrator, you'll be the central force behind our salesforce.com deployment-ensuring our sales, operations, and leadership teams have a reliable, well-configured platform that actually makes their work easier. You'll own the day-to-day health of our Salesforce environment: configuring workflows, building automation, solving user challenges, and continuously improving how teams interact with the system. As a senior member of the team, you'll serve as a subject matter expert in key areas of the Salesforce ecosystem, mentor junior administrators, and collaborate with stakeholders to drive strategic platform improvements. The successful candidate is highly technical, thrives on making systems work better, and takes genuine pride in being the person everyone trusts to keep our CRM running smoothly and securely. What You'll Do Platform Administration & Expertise: Manage the daily operation of Salesforce Sales Cloud, handling workflows, process builders, flows, dashboards, reports, and system configurations that keep teams productive and data accurate. Serve as a subject matter expert in at least one facet of Salesforce, such as Lightning, CPQ, Communities, Revenue Cloud, or advanced automation.
User Support & Problem-Solving: Field requests and issues from internal users, identify common pain points, and devise practical solutions-whether that's automation, new configurations, or clear documentation that helps people help themselves. Track and resolve cases efficiently while maintaining high service standards.
Development & Enhancement: Build, test, debug, and document Salesforce components that meet functional requirements, working closely with stakeholders to turn business needs into working solutions. Lead the evaluation and implementation of new Salesforce features and capabilities.
System Maintenance & Optimization: Perform package upgrades, assess operational risks, implement monitoring improvements, and proactively maintain applications to prevent issues before they impact users. Define and implement focused monitoring and analysis to enhance the environment.
Cross-Functional Collaboration: Partner with Internal IT and InfoSec to ensure the platform meets performance, security, and availability expectations, and work with stakeholders to gather requirements, build solutions, and manage rollouts.
Data & Quality Oversight: Collaborate with database managers and review and mentor junior administrators to maintain high standards for both the Salesforce platform and the data integrity that makes it valuable. Ensure quality assurance across all team deliverables.
Project Leadership: Manage Salesforce-related projects from requirements gathering through deployment, ensuring timely delivery and clear communication with all involved teams. Evaluate and follow through on issues and problems until resolved or appropriately escalated. What You'll Bring You're an experienced administrator who combines deep technical expertise with strategic problem-solving-someone who understands that great systems administration means making technology invisible so teams can focus on their work, while also elevating the capabilities of the entire platform. Required Qualifications:
5+ years of hands-on SalesforceAdministrator experience with Sales Cloud, where you've managed configurations, built automation, and supported users in production environments at scale
Bachelor's degree in Information Technology, related field, or equivalent experience
2+ years of database data management experience, with a strong understanding of data quality, relationships, and how to maintain clean, reliable information at scale
Subject matter expertise in at least one facet of Salesforce (Lightning, CPQ, Communities, Revenue Cloud, advanced automation, etc.) that you can leverage to guide platform strategy
Advanced technical configuration skills across Salesforce workflows, flows, process builders, reports, dashboards, and dataloader-you're comfortable building complex solutions that actually work in the real world
Strong communicator who can translate technical concepts for non-technical users, write clear documentation, and effectively collaborate across all levels of the organization from end users to executives
Organized problem-solver with excellent time management skills and the ability to juggle multiple projects, prioritize effectively, and follow through on commitments
Leadership mindset with the ability to review, mentor, and guide the work of junior team members while collaborating effectively with IT, InfoSec, and stakeholders to ensure quality and security standards
Bonus points if you have:
Salesforce Certified Advanced Administrator (ADM 301) credential that validates your expert-level platform knowledge
Experience with Copado or other SDLC tools for managing deployments, version control, and release management
Background with CPQ to Revenue Cloud migrations - you understand the complexity and considerations involved
Hands-on experience configuring Revenue Cloud features including Products, Pricing, and Dynamic Revenue Orchestration
Salesforce Certified Administrator (ADM 201/211) foundation
Why You'll Love It Here Talented and Dynamic Team: You'll work with a skilled technology team and collaborate across sales, operations, and leadership; your work directly impacts how effectively the entire organization operates. As a senior team member, you'll have the opportunity to mentor others and shape team capabilities.
Remote Flexibility: Fully remote position that gives you the autonomy to work where you're most productive while staying connected to teams across the organization.
Platform Impact: You'll have real influence over how our CRM evolves, with opportunities to drive strategic configurations, implement improvements, and see your solutions make daily work better for dozens of users. Your expertise will guide platform decisions.
Continuous Learning: Keep your skills sharp by obtaining Salesforce certification bonuses, exploring new platform features, or taking advantage of our tuition reimbursement or certification bonuses for continued professional development. We support your growth as a Salesforce expert.
Strategic Role: This isn't just keeping the lights on-you'll be a trusted advisor on CRM strategy, helping shape how technology enables business success.
The base pay for this position ranges from $100,000 - $120,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.
We will accept applications until 1/29/2026.
Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit *********************************
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit **********************************************
No recruitment agencies, please.
$100k-120k yearly Auto-Apply 15d ago
Salesforce Administrator (Remote)
Arizona Department of Education 4.3
Remote job
SalesforceAdministrator (Remote) Type: Charter Job ID: 131555 County: East Maricopa Contact Information: ASU Preparatory Academy 1130 E University Dr. #230 Tempe, Arizona 85044 District Website Contact: Kathy Piippo Phone: ************ Fax:
District Email
:
Salary Range:
$70,000.00 - $79,000.00 USD annually.
As part of Arizona State University's charter to provide access and excellence, ASU Preparatory Academy (ASU Prep) shares this commitment by demonstrating all students can achieve at the highest levels, regardless of their background. To scale our current impact, ASU Prep is advancing a major expansion program taking fundamental responsibility for the communities we serve.
The SalesforceAdministrator will lead the continuous development and optimization of our Salesforce platform. They will have a record of success in improving processes and adoption using the Salesforce platform. This position will work closely with cross-functional teams and organizational units to identify, develop and implement new business processes. This multifaceted role combines the responsibilities of a technical project manager, administrator and Salesforce analyst. The SalesforceAdministrator will oversee the platform's daily configuration, provide support, perform maintenance and drive enhancements to maximize the effectiveness of and efficiency of our CRM system.
QUALIFICATIONS:
* Bachelor's degree in related field, preferred.
* Experience with design and implement new processes and facilitate user adoption.
* Experience working in a SCRUM or agile environment, preferred.
* Experience successfully driving projects to completion.
* Active AZ Department of Public Safety (DPS) IVP Fingerprint Clearance Card.
* Any equivalent combination of experience, training and/or education from which comparable knowledge, skills and abilities may be considered.
DUTIES AND RESPONSIBILITIES:
* Administrator for the Salesforce environment at ASU Prep.
* Manage and prioritize all initiatives related to Salesforce, ensuring alignment with strategic plan.
* Administrator for user account maintenance, reports and dashboards, workflows and other routine tasks.
* Creation and maintenance of reports to drive usage of Salesforce across the organization.
* Conduct regular internal system audits to ensure data integrity and platform efficiency, and prepare for system upgrades.
* Manage Salesforce data feeds and integrations with other systems to maintain seamless data flow and connectivity. .
* Lead the configuration, customization, and administration of Salesforce to support the organization.
* Coordinate the evaluation, scope and completion of new development requests.
* Collaborate with our institutional management team to establish suitable processes to support administrative, development, and change management activities.
* Facilitate training of new users, and grow the Salesforce skill set across the organization.
* Service as the liaison between users, vendors and leadership, ensuring clear communication and alignment on priorities. .
* Collaborate independently with members of the user community to identify, define and document development requirements.
* Additional duties may be assigned as necessary.
KNOWLEDGE, SKILLS AND ABILITIES:
* Excellent project management skills and a positive attitude.
* Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
* Demonstrated experience with writing SQL queries and ad hoc reporting.
* Creative and analytical thinker with strong problem-solving skills.
* Exceptional verbal and written communication skills.
* Proven ability to communicate effectively across all levels of the organization.
* Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
* Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes.
* Experience with platform functionality, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.
* Proven understanding of Salesforce best practices and platform functionality.
* Strong expertise in data management and optimization..
* Demonstrated ability to comprehend and clearly communicate complex requirements.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit. The employee must use hands, arms and fingers to input data, handle, feel or reach. While performing the duties of this job, the employee may occasionally push or lift up to 20 lbs such as boxes, supplies, etc. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, and the ability to adjust focus, close vision, distance vision, color vision, peripheral vision and depth perception.
LOCATION:
UCENT - Local residents will be expected to work a Hybrid schedule.
TRAVEL:
Occasional travel may be required for site visits, meetings, trainings and/or conferences. Locations may vary and may require overnight stays.
This job description is subject to change at any time.
Other:
What about learning drives us to do more than deliver the lesson? Maybe we're overachievers. Or maybe we just know what real impact looks like. Each one of us has seen passion win over fear, vision become relentless focus and belief in human potential make it all the way to the finish line.
Our mission is to design new models for educational success and raise academic achievement for all learners. Are you ready to find a career with a company whose mission, vision, and values align with yours? Can you see yourself fitting into this mission with us?
For more information please visit: ********************************
$70k-79k yearly 41d ago
Salesforce Administrator
Openlane
Remote job
Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.
We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles.
We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers' experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.
We're Looking For:
We are seeking a SalesforceAdministrator with experience in Salesforce configuration, user management, and platform optimization. You will be part of a collaborative product and operations team responsible for maintaining and enhancing the Salesforce platform to support business needs. You will be involved in gathering requirements, designing scalable solutions, and ensuring a seamless user experience through proactive administration and process improvement. In this role, you will have the opportunity to use your experience in Salesforce best practices, change management, and stakeholder collaboration to deliver impactful solutions. The ideal candidate will have 2+ years of hands-on SalesforceAdministration experience and a strong understanding of Sales Cloud and/or Service Cloud.
You Are:
Proactive. You anticipate business needs and continuously seek opportunities to enhance platform performance and user satisfaction.
Detail-oriented. You take pride in accurate configuration, data quality, and documentation.
Collaborative. You work effectively with product managers, stakeholders, and end users to translate requirements into scalable solutions.
User-focused. You design solutions that prioritize usability and adoption.
Adaptable. You thrive in a dynamic environment with changing business priorities and evolving technology.
You Will:
Manage all aspects of user and license administration including setup, deactivation, roles, profiles, permissions, and sharing rules.
Perform Salesforce configuration changes including workflows, flows, approval processes, page layouts, record types, dynamic layouts, apps, actions, dashboards, and reports.
Oversee sandbox environment management and deployment readiness.
Gather and translate business requirements into best practice, scalable solutions with a focus on exceptional user experience.
Partner with Product Managers and stakeholders to identify requirements and communicate platform updates.
Conduct data management activities to ensure data accuracy and integrity, implementing automation and validation rules.
Perform system maintenance including security reviews, release updates, and health checks.
Manage user support tickets and provide timely resolutions.
Monitor and drive user adoption, providing ongoing user training and support.
Develop and maintain technical documentation and training materials.
Integrate and manage connected applications such as DocuSign, Conga, Simpplr, and Five9.
Stay engaged in the Salesforce community and pursue continuous professional development.
Who You Will Work With:
Reporting to the Software Engineering Manager, this role will collaborate closely with Product Managers, business stakeholders, IT, and end users on a regular basis.
Frequent cross-functional interaction to ensure alignment of platform capabilities with business objectives.
Must Have's:
2+ years of hands-on SalesforceAdministration experience with Sales Cloud and/or Service Cloud.
Strong Salesforce platform knowledge and experience implementing configuration changes.
Proven ability to translate business requirements into scalable, user-focused solutions.
Experience with user management, data management, and process automation.
Excellent communication skills and the ability to explain technical concepts to non-technical users.
Demonstrates enthusiasm towards continued personal/professional development
Nice to Have's:
Certified SalesforceAdministrator or additional certifications such as Advanced Administrator or Platform App Builder.
Ability to write code (e.g., Apex) and an aptitude for learning new languages.
Willingness to learn and work with other technologies, such as Retool
Super Badges on Trailhead demonstrating applied expertise.
Experience with third-party integrations such as DocuSign, Conga, Simpplr, or Five9.
Bachelor's or postgraduate degree in a related field
What We Offer:
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Sound like a match? Apply Now - We can't wait to hear from you!
Compensation Range of
Annual Salary: $90,000.00 - $110,000.00
(Depending on experience, skill set, qualifications, and other relevant factors.)
$90k-110k yearly Auto-Apply 41d ago
Salesforce Admin
Letsgetchecked
Remote job
LetsGetChecked is a global healthcare solutions company that provides the tools to manage health from home through health testing, virtual care, genetic sequencing, and medication delivery for a wide range of health and wellness conditions. LetsGetChecked's end-to-end model includes manufacturing, logistics, lab analysis, physician support, and prescription fulfillment. Founded in 2015 and co-headquartered in Dublin and Atlanta, LetsGetChecked empowers people to take control of their health and live longer, happier lives.
LetsGetChecked is seeking a highly motivated and experienced SalesforceAdministrator to join our team. As a Salesforce Admin, you will be a part of our Salesforce Team and work with our internal business stakeholders to deliver functionality and features to meet business needs. You will be responsible for understanding, documenting, and communicating business needs to ensure the successful delivery of solutions within our Salesforce platform. This role requires strong analytical skills, excellent communication abilities, and a deep understanding of Salesforce functionality and agile methodologies.
Responsibilities:
Production Management: Be responsible for managing our production environments. Ensure new features from our development team in Ireland and Portugal are deployed within release windows, help with testing and troubleshooting.
Planning and Requirements: Join planning sessions with the Salesforce team, build an understanding of the business processes and stakeholder requirements.
Documentation and Communication: Document requirements using methods such as process flows, user stories etc.
Agile Delivery: We build and deliver in an agile environment, and collaborate with development teams across our AWS services.
Development Processes: Ensure features are developed and delivered through the appropriate Salesforce development environment pipelines, ensure production releases happen smoothly.
Stakeholder Collaboration: Collaborate with stakeholders to ensure requirements are met and new features are successfully delivered.
Business Support: Provide day-to-day support for our users across Sales and Service, escalate any issues with colleagues in the Salesforce team.
Solution Collaboration & Communication: Communicate and collaborate on solution design with Salesforce Team colleagues, ensuring clarity and alignment with other development efforts.
User Acceptance testing: Assist on the user acceptance testing of functionality deployed in Salesforce.
Qualifications and Skills:
3-4+ years experience as a Salesforce Admin.
Experience managing production environment, DevOps
Demonstrated ability to gather and document functional requirements.
Experience working in agile project environments, Jira platform.
Strong communication and interpersonal skills.
Ability to collaborate effectively with stakeholders and technical teams.
Experience in providing support for Salesforce users on a daily basis.
Experience managing user acceptance testing.
Jira for ticket management, user stories, release notes etc.
Development and deployment process knowledge - GitHub, Devops Center
Preferred Qualifications:
Additional Salesforce certifications - Advanced Admin, Platform App Builder, Advanced Admin
Experience with Flows, integrations, cross-team work.
Benefits:
Alongside a base salary range of $80,000 - $110,000 we offer a range of benefits including:
Health, dental & vision insurance
401k Matching contribution
Employee Assistance Program
Annual Compensation Reviews
Flexible PTO Policy and 3 paid volunteer days per year
Free monthly LetsGetChecked tests as we are not only focused on the well being of our patients but also the well being of our teams
A referral bonus program to reward you for helping us hire the best talent
Internal Opportunities and Careers Clinics to help you progress your career
Maternity, Paternity, Parental and Wedding leave
#LI-Remote
Why LetsGetChecked
At LetsGetChecked, we are revolutionizing healthcare by making it more accessible, convenient, and personalized. Our mission is to empower individuals with the knowledge and tools they need to manage their health proactively, so they can live longer, happier lives.
By joining our team, you will be part of a dynamic and innovative company that is dedicated to improving lives through cutting-edge technology and compassionate care. We value our employees and invest in their growth, offering opportunities for professional development and career advancement. Together, we can make a meaningful impact on the future of healthcare and help people take control of their health journey. Join us in our commitment to transforming healthcare for the better.
Our Commitment to Diversity, Equity, and Inclusion
At LetsGetChecked, we are committed to fostering an inclusive environment that celebrates diversity in all its forms. We believe that the diversity of thought, background, and experience strengthens our teams and drives innovation. We are an equal-opportunity employer and do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Our goal is to ensure that everyone feels valued and empowered to thrive. Please review our Candidate Privacy Policy.
To learn more about LetsGetChecked and our mission to help people live longer, healthier lives please visit ***************************************
$80k-110k yearly Auto-Apply 54d ago
Salesforce Administrator
Children's Tumor Foundation 4.4
Remote job
Summary: The SalesforceAdministrator's role is to help CTF realize the full capability of the CRM. This position will work to create operational efficiencies for gift processing and stewardship by improving mapping, integrations and data integrity.
Key Duties and Responsibilities
Serve as primary system administrator for the Salesforce environment
Work with the Director of Donor Database Operations to prioritize organizational reporting needs
Improve fundraising application integrations and mapping
Operate Tier 2 technical support for staff
Collaborate with the Communications team to prepare Salesforce data for Snowflake integration as well as Marketing Cloud journey mapping / campaigns
Handle all basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks
Automate processes using Salesforce tools such as process builder, approval processes, validation rules, and Nonprofit Success Pack features such as engagement plans and levels
Manage less complex Salesforce integrations - those not handled by a Salesforce Developer or Consultant/Partner
Identify, install and maintain appropriate apps from the AppExchange for event management, mass email, donation handling, and more
Train new users and grow the Salesforce skill set across the organization
Document customizations made in Salesforce
Implement and maintain Salesforce customizations such as custom fields and objects, layouts, workflows, process builder, and validation rule
Participate in the planning and analysis of business requirements for system changes and enhancements
As a member of the gift processing team, manage data clean up best practices and perform uploads for events that do not have direct mapping
Must perform manual gift entry during high volume seasons
Education
A Bachelor's degree or equivalent combination of education and experience is required
5+ years of SalesforceAdministrator experience in a Nonprofit organization
Current Salesforce certifications
Have hands-on experience with Salesforce Lightning
Have experience designing APIs and integration
Excellent client-facing written and oral communication skills with the ability to explain technical matters in a clear and concise manner
Experience working with Nonprofit fundraising integrations including Classy, MobileCause and OneCause and other Salesforce NP Integrations and NPSP
Demonstrated ability to meet deadlines, and handle and prioritize simultaneous requests
Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts
Ability to assess the impact of new requirements on Salesforce and other integrated systems
Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexity preferred
Strong understanding of Salesforce best practices and functionality preferred
Minimum two years of experience as a Salesforceadministrator preferred
Nonprofit Cloud Consultant certification preferred
Experience with nonprofit processes preferred
Work Environment
This position reports to the Director of Donor Database Operations
Workload increases at month end, and following major fundraising campaigns and events.
This position is fully remote with some travel (2-3x annually)
Salary Range: $63,000-95,000
Benefits: Medical, Dental, Vision, 401(k), FSA, HSA, Life Insurance, Short-Term Disability, Long-Term Disability, EAP, Educational Assistance, PTO. CTF pays 100% of the insurance premium for certain plans
$63k-95k yearly 60d+ ago
Salesforce Advanced admin
Cloudscouts Software Solutions LLC
Remote job
Job DescriptionThis is a W2 role, no C2C accepted, 10+ years of experience. This role requires hands-on expertise in Salesforceadministration and automation. There will be two screening interviews before client submission. During the interview, you will be asked to:
Share your screen and demonstrate how you solve real-world scenarios using Flows
Explain your approach to complex business logic and best practices in Salesforce configuration.
you must be able to write complex SOQL and Validation rules and approval process
Complete knowledge on security
Salesforce Advanced Administrator Technical Skills
1. Salesforce Platform Expertise
Deep understanding of Salesforce Sales Cloud, Service Cloud, and Experience Cloud (Community).
Proficient in Object Manager, Schema Builder, and App Builder.
Strong knowledge of record types, page layouts, compact layouts, and dynamic forms.
2. Automation & Business Logic
Advanced skills in Flow Builder (Record-Triggered, Screen, and Scheduled Flows).
Expertise in Validation Rules, Approval Processes, and Process Builder (and migration from Process Builder to Flow).
Ability to design complex automation logic and troubleshoot failed flows or processes.
3. Data Management
Proficient with Data Loader, Data Import Wizard, and Mass Transfer tools.
Strong understanding of data relationships (lookup, master-detail, junction objects).
Knowledge of data quality, deduplication, and governance best practices.
4. Reporting & Dashboards
Expertise in creating advanced reports, joined reports, report formulas, and dynamic dashboards.
Ability to translate business KPIs into actionable Salesforce analytics.
5. Security & Access Management
Strong understanding of Role Hierarchy, Profiles, Permission Sets, Sharing Rules, and Field-Level Security.
Ability to design scalable and secure data access models.
6. System Integration & Configuration
Basic knowledge of Salesforce API, AppExchange installations, and connected apps.
Understanding of integration patterns (batch, real-time, middleware tools).
Experience with sandbox management, change sets, and deployment tools.
7. Basic Coding & Technical Understanding
Familiarity with Apex Triggers, SOQL, and SOSL queries.
Understanding of Lightning Web Components (LWC) and Visualforce concepts (for collaboration with developers).
Ability to debug validation or automation issues using Developer Console and Setup Audit Trail.
8. Release Management & DevOps Awareness
Knowledge of Salesforce change management and release cycles.
Experience with tools like Copado for deployments.
Understanding of version control basics (Git, Bitbucket).
9. User Adoption & Support
Experience managing user onboarding, training, and support ticket resolution.
Creation of user guides, knowledge articles, and best practice documentation.
10. Certifications (Preferred)
Salesforce Certified Advanced Administrator (ADM-211)
Salesforce Certified Administrator (ADM-201)
Salesforce Platform App Builder
This is a remote position.
$74k-103k yearly est. 33d ago
Salesforce Administrator/Developer
MADD Careers Center
Remote job
The SalesforceAdministrator/ Developer will support and enhance MADD's Salesforce platform, which connects fundraising, engagement, and operational systems. The role combines administration, configuration, and light development to maintain data integrity, streamline workflows, and automate processes.
You'll work closely with IT Strategy, Web Engineering, and Marketing teams in an Agile environment to deliver scalable, automated solutions that reduce manual work and prevent support backlogs. This position is best suited for someone who enjoys collaborative problem-solving and has experience working in or supporting a nonprofit environment. A customer-focused mindset, clear communication, and friendly, service-oriented demeanor are essential.
This is a remote position with a salary of $85,000
RESPONSIBILITIES:
Administer Salesforce environments (user setup, profiles, permission sets, and data access).
Configure and maintain standard and custom objects, fields, record types, and page layouts.
Build and optimize automation using Flows, validation rules, and approval processes.
Develop Apex classes, triggers, and Lightning Web Components (LWC) when configuration isn't enough.
Manage integrations with core platforms such as Marketing Cloud, Workato, and FormAssembly, along with additional connected platforms (e.g., GoFundMe Pro, Firebase, MuleSoft, RealZips).
Support data quality and deduplication efforts using DataGroomr, Apsona, and related tools.
Create reports and dashboards for leadership, fundraising, and program teams.
Collaborate with product owners to define user stories, acceptance criteria, and sprint priorities.
Participate in Agile ceremonies (standups, sprint planning, retrospectives) and provide clear updates.
Design automation-first solutions that minimize manual work and reduce long-term maintenance.
Provide user support and training with a professional, approachable demeanor.
Coordinate sandbox management, deployments, and release processes.
Performs other duties as assigned.
QUALIFICATIONS:
3+ years of Salesforceadministration experience (preferably in a nonprofit or fundraising context).
SalesforceAdministrator certification required; Platform App Builder or Developer certifications preferred. Strong understanding of Salesforce automation (Flows, Process Builder, validation rules).
Experience with Apex, SOQL, and Lightning components preferred.
Familiarity with connected tools such as Marketing Cloud, Workato, and FormAssembly.
Proficient with data tools such as Data Loader, Apsona, and DataGroomr.
Demonstrated ability to design maintainable, automated solutions that scale without additional support.
Experience working within nonprofit organizations or supporting nonprofit technology initiatives preferred.
Working knowledge of Agile principles, sprint planning, and story-based development.
Strong customer service orientation, approachable demeanor, and clear communication skills.
Excellent problem-solving, analytical, and collaboration skills.
Commitment to the mission and values of the organization.
Ability to manage multiple projects and deadlines and complete tasks on time.
Independent judgment and the ability to work with little supervision.
Strong analytical and problem-solving skills.
Ability to maintain workplace confidentiality and take ownership/accountability for own actions.
Flexibility to work a non-standard schedule to meet deadlines as necessary.
BENEFITS
Eligible within first 30-45 days
Health, Dental, Vision
Retirement 403(b) + employer matching
4 weeks accrued vacation
12 Paid Holidays per calendar year
Up to 3 Floating Holidays per calendar year
Paid Sick Time
Modified Tuition Reimbursement
Maternity/Paternity Leave
Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
FSA, HRA
Employee Assistance Program
How to Apply: Please provide resume to our hiring team via the blue APPLY NOW button
#zr
$85k yearly 54d ago
Senior Salesforce Administrator
First Due
Remote job
Job Description
.
First Due is re-imagining Fire and EMS by providing a modern cloud-based platform that allows agencies to run their entire operation in one place. From Fire Prevention, Pre-Incident Planning, Incident Reporting, Scheduling, Asset Management, Reporting, Response and more, First Due is leading the public safety software industry in transforming public safety through next-generation technology and innovation.
The Opportunity
First Due, a leading, quickly growing public safety software company, is hiring a Senior SalesforceAdministrator to oversee and lead the company's enterprise Salesforce instance. As our Senior SalesforceAdministrator, you'll own the health, scalability, and day‑to‑day excellence of our Salesforce instance and its connected tools across the customer lifecycle. You'll be the primary partner to Sales, Marketing, CS, Support, Onboarding, and Finance, ensuring data quality, seamless integrations, and reliable automation. You will be reporting directly to the First Due Chief of Staff.
Key Responsibilities
Strategy & Governance
Own Salesforce roadmap, backlog, and release calendar; translate business requirements into scalable configuration and data models.
Maintain secure, least‑privilege access via profiles, permission sets/groups; help manage SSO and OAuth connected apps.
Establish standards for page layouts, record types, validation rules, Flows, and naming conventions.
Integration Ownership (Admin‑Led)
Monetize (CPQ/Billing) - Administer managed package and field mappings; ensure quote, subscription, and invoice data sync with Opportunities, Accounts, and related objects.
Gong Engage - Maintain the Salesforce integration so Engage activities, call metadata, and deal insights enrich CRM records.
ChurnZero - Operate bi‑directional sync for account health, product usage, and lifecycle milestones aligned to CS workflows.
Zendesk - Surface tickets in Salesforce and share account/contact context to support teams; uphold data access policies.
HubSpot - Govern field mappings, sync rules, and dedupe between marketing and Salesforce objects.
Calendly - Ensure meeting data creates/updates Leads/Contacts/Events with the right routing and ownership.
Rocketlane - Orchestrate project creation from Opportunities and keep onboarding milestones/reporting in lockstep with CRM.
Automation & Release Management
Build/optimize Flows (record‑triggered, screen, and scheduled), approval processes, and assignment/routing rules.
Manage sandbox strategy (DEV/QA/UAT)
Monitor API limits, platform events, and integration error queues with clear SLAs for resolution.
Data Quality & Reporting
Define and enforce data quality standards: deduplication, required fields, picklist governance, and lifecycle stage definitions.
Own core dashboards for Sales, Marketing, CS, Support, and Finance; partner with RevOps/Analytics on advanced reporting.
Security, Compliance & Risk
Support implementation of field‑level security and audit trails; manage data retention policies and backups.
Stakeholder Enablement
Run intake, prioritization, and change‑management; create admin‑quality documentation and deliver training for new processes.
Mentor power users; advocate for best practices across GTM, CS, and Finance.
Qualifications
5-7+ years as a SalesforceAdministrator, including 2+ years in a senior/lead capacity for a mid‑to‑large org.
Hands‑on expertise with Salesforce configuration (Flows, Validation Rules, Record Types, Permission Sets), data modeling, and user management.
Proven ownership of managed package integrations and declarative troubleshooting across the tools listed above.
Experience with CPQ/Billing (Monetize or similar such as Salesforce CPQ, Zuora, DealHub, or Chargebee) and revenue lifecycle concepts (quotes → subscriptions → invoices → renewals/amendments).
Strong understanding of API integrations and webhooks.
Strong communication and stakeholder management skills; disciplined documentation and change management.
Certifications: SalesforceAdministrator (required); Advanced Administrator and/or Platform App Builder (preferred). Sales Cloud/Service Cloud Consultant a plus.
Nice to Have
Experience in public‑sector, public‑safety, or healthcare‑adjacent environments; familiarity with NFIRS/NERIS reporting concepts.
DevOps tooling (Gearset/Copado), data tools (DemandTools/Cloudingo), and iPaaS (MuleSoft/Workato/Tray.io).
BI/SQL skills for deeper analysis.
We welcome a diverse workforce! If you don't fit all the qualifications for the job listed above but feel you bring unique experience and perspective that would serve this role and First Due well, we encourage you to apply.
All applicants must be authorized to work for any US employer in the United States. Locality Media is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check.
As part of the I-9 verification of authorization to work in the US, Locality Media participates in E-Verify.
Physical Demands and Work Environment
This role is fully remote with minimal travel expectations at this time. Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process, please reach out to *******************.
Working at First Due
First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart. Visit **************** to learn more.
If you are a resident of a state requiring wage transparency, please reach out to ******************* for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities.
This range will be reviewed on a regular basis.
Locality Media LLC. dba First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated.
When you apply for a role at Locality Media LLC dba First Due, we will collect some personal data, including information from your application, resume, or LinkedIn profile. This information is used during the interview and candidate evaluation process for opportunities at First Due and is only shared internally. Please review our candidate privacy notice
here.
$64k-92k yearly est. 33d ago
Senior Salesforce Administrator
Datasite 4.4
Remote job
Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcing
and more. Here you'll find the finest technological pioneers: Datasite, Blueflame AI, Firmex, Grata, and Sherpany. They all, collectively, define the future for business growth.
Apply for one position or as many as you like. Talent doesn't always just go in one direction or fit in a single box. We're happy to see whatever your superpower is and find the best place for it to flourish.
Get started now, we look forward to meeting you..
Job Description:
Join Datasite-the technology engine behind the world's M&A deals-as we elevate the Salesforce platform to new heights. You'll be part of a high-performing global team shaping the tools, data, and workflows that power sales, revenue, and operational excellence across the enterprise.
We're looking for a Senior SalesforceAdministrator to own the design, configuration, and optimization of our Salesforce ecosystem-including Sales Cloud and Revenue Cloud-ensuring robust, efficient, and secure lead-to-cash processes. You'll work closely with stakeholders across Sales, Billing and Product to build automations, improve data governance, and streamline operations.
Key Responsibilities
Design and configure Salesforce solutions that scale with business needs and support cross-functional workflows.
Act as a trusted advisor to global stakeholders-translating business requirements into actionable platform solutions.
Leverage automations to streamline operations and reduce manual effort.
Maintain documentation, configuration standards, and change control practices.
Proactively identify usability gaps or adoption challenges and resolve with empathetic, structured solutions.
Ensure data accuracy, integrity, and compliance through proactive validation rules, deduplication tools, and data quality initiatives.
Collaborate closely with developers, admins, analysts, and project managers across the tech and business organization to align on priorities and execute efficiently.
Qualifications Required
5+ years of Salesforceadministration experience in a complex, multi-cloud environment
Proven experience supporting CPQ and Revenue Cloud solutions
Deep understanding of Lead-to-Cash processes and data flows
Excellent stakeholder communication skills-from C-suite to front-line reps
Comfortable navigating ambiguity and multiple solution paths-knows how to balance speed with sustainability
Familiarity with change management best practices in a matrixed, global organization
Gearset experience preferred
Education
Bachelor's degree or equivalent combination of education and relevant work experience
What You'll Get
The opportunity to work on a high-impact platform at a mission-critical inflection point
A culture that values transparency, speed, and smart risk-taking
Direct access to decision-makers and a mandate to make meaningful change
Continuous learning, Salesforce certifications, and professional development support
The base salary range represents the estimated low and high end for this position based on a good faith assessment of the role and market data at the time of posting. Consistent with applicable law, each candidate's compensation offer may vary and will be determined based on but not limited to, your geographic region, skills, qualifications, and experience along with the requirements of the position. This position may be eligible for bonuses, commissions, or overtime if applicable. Benefits include health insurance (medical, dental, vision), a retirement savings plan, paid time off, and other employee benefits. Specific details will be provided during the interview process. Datasite reserves the right to modify this pay range at any time.
$83,800.00 - $141,500.00
Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.
$83.8k-141.5k yearly Auto-Apply 26d ago
CRM SALESFORCE ADMINISTRATOR (REMOTE)
City Colleges of Chicago 4.4
Remote job
City Colleges of Chicago (CCC), the largest community college system in Illinois, is made up of seven colleges and five satellite sites, providing more than 70,000 students each year access to a quality, affordable education. The Office of Information Technology (OIT) supports student success by providing a reliable and innovative technology environment for students, faculty, and staff to improve teaching, learning, and support operations. The Business Enterprise Systems key functional areas include PeopleSoft Campsus Solutions, PeopleSoft Human Capital Management, PeopleSoft Finance, and Salesforce Customer Relationship Management.
PRIMARY OBJECTIVE
Reporting to the District Director - CRM Salesforce, the CRM SalesforceAdministrator works with the team to ensure that CCC utilizes our Customer Relationship Management (CRM) system and related technologies to maximize institutional effectiveness, achieve recruitment and retention goals, and drive a superb customer experience.
The CRM SalesforceAdministrator plays a critical role in leveraging the power and flexibility of the Salesforce platform and understanding of each customer's business strategy to implement technical solutions to streamline business processes and improve the user experience. Performs related duties as required.
ESSENTIAL DUTIES
* Remotely provides day-to-day leadership to ensure continuous improvement of utilization, adoption, and effectiveness of CCC's CRM.
* Remotely supports users in adoption of CRM platform, ensuring that the CRM is fully incorporated into department workflows and that there is no need for "shadow systems."
* Creates and maintains workflows to automate routine CRM based tasks and streamline business operations.
* Works remotely with stakeholders across the organization to develop requirements, obtain necessary sign-off, and translate into functional and/or technical specs for the appropriate development team.
* Participates remotely in key strategic events and meetings as required to drive CRM strategy.
* Keeps a keen eye on the impact of customizations and enhancements against total cost of ownership.
* Creates and/or assigns proper security roles to fit new user types. Grants and removes access appropriately as staffing changes occur.
* Communicates best practices and tips to drive user adoption and effectiveness.
* Assists in evaluating and communicating new release information from Salesforce
* Remotely works closely with functional leaders, organizational units, and subject matter experts to identify, develop and deploy new business processes throughout the organization, including: Enrollment, Recruitment, Fundraising, Marketing, Outreach, Alumni Management and other core business areas.
* Develops, deploys, publishes, and ensures action orientation for dashboards and reports.
* Enforces data quality controls.
* Remotely manages day-to-day monitoring of data integrations between Salesforce and key CCC systems
* Completes and/or monitors bulk updates to correct data issues.
* Creates quality assurance test cases for functionality and data enhancements, manages the quality assurance testing and verifies results.
* Remotely assists with training both new and existing users as the system continues to grow and evolve.
* Completes regular internal system audits.
* Provides input on the selection of 3rd party tools which extend the functionality of the CRM.
* Remotely assists other key CRM team members with execution of tasks in Marketing Cloud as needed.
* Coordinates remotely with external team resources or consultants as required
REPORTING RELATIONSHIPS
Reports To District Director - CRM Salesforce
Direct Supervision None
QUALIFICATIONS
* Bachelor's degree from an accredited college or university
* Three years of relevant experience with SalesforceAdministration certification preferred
* Employees working remote are responsible for providing a stable internet environment with a connection speed of at least 300 megabytes per second (Mbps).
* Previous experience with enterprise email systems/marketing platforms desirable
* Previous experience in an end-user technical support role desirable
* Robust understanding of how business requirements translate to automated work-flows
* Ability to drive a proactive strategy to ensure the success of a multi-phase implementation while adapting to changing needs of the organization
* Ability to be process-oriented while paying close attention to details
* Ability to work with people of varying technical skills from all levels of the organization and to be the go-to person for users.
* Strong project management, data management, and training and support skills.
* Exceptional written and verbal communication skills.
* Proficiency in the use of Microsoft Office (Word, Excel, PowerPoint)
WE OFFER: Excellent health and welfare benefit package and long-term savings and investment programs including 403(b) & 457(b) Investment Plans and a pension plan with the State University Retirement System (SURS) Plan. Generous vacation, holiday, personal and sick days, and tuition reimbursement. For a more detailed overview of benefits, please visit the benefits page of our website.
We are an equal opportunity and affirmative action employer. Chicago residency is required for all full-time employees within 6 months of hire. Thank you for your interest in CCC!
Salary starting at 88,521
Job Family 441
Offered salary will be determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities.
Benefits information is found at *****************************************
Additional Information
$67k-84k yearly est. 7d ago
Salesforce Administrator/Developer
Mothers Against Drunk Driving 4.3
Remote job
Job Description
The SalesforceAdministrator/ Developer will support and enhance MADD's Salesforce platform, which connects fundraising, engagement, and operational systems. The role combines administration, configuration, and light development to maintain data integrity, streamline workflows, and automate processes.
You'll work closely with IT Strategy, Web Engineering, and Marketing teams in an Agile environment to deliver scalable, automated solutions that reduce manual work and prevent support backlogs. This position is best suited for someone who enjoys collaborative problem-solving and has experience working in or supporting a nonprofit environment. A customer-focused mindset, clear communication, and friendly, service-oriented demeanor are essential.
This is a remote position with a salary of $85,000
RESPONSIBILITIES:
Administer Salesforce environments (user setup, profiles, permission sets, and data access).
Configure and maintain standard and custom objects, fields, record types, and page layouts.
Build and optimize automation using Flows, validation rules, and approval processes.
Develop Apex classes, triggers, and Lightning Web Components (LWC) when configuration isn't enough.
Manage integrations with core platforms such as Marketing Cloud, Workato, and FormAssembly, along with additional connected platforms (e.g., GoFundMe Pro, Firebase, MuleSoft, RealZips).
Support data quality and deduplication efforts using DataGroomr, Apsona, and related tools.
Create reports and dashboards for leadership, fundraising, and program teams.
Collaborate with product owners to define user stories, acceptance criteria, and sprint priorities.
Participate in Agile ceremonies (standups, sprint planning, retrospectives) and provide clear updates.
Design automation-first solutions that minimize manual work and reduce long-term maintenance.
Provide user support and training with a professional, approachable demeanor.
Coordinate sandbox management, deployments, and release processes.
Performs other duties as assigned.
QUALIFICATIONS:
3+ years of Salesforceadministration experience (preferably in a nonprofit or fundraising context).
SalesforceAdministrator certification required; Platform App Builder or Developer certifications preferred. Strong understanding of Salesforce automation (Flows, Process Builder, validation rules).
Experience with Apex, SOQL, and Lightning components preferred.
Familiarity with connected tools such as Marketing Cloud, Workato, and FormAssembly.
Proficient with data tools such as Data Loader, Apsona, and DataGroomr.
Demonstrated ability to design maintainable, automated solutions that scale without additional support.
Experience working within nonprofit organizations or supporting nonprofit technology initiatives preferred.
Working knowledge of Agile principles, sprint planning, and story-based development.
Strong customer service orientation, approachable demeanor, and clear communication skills.
Excellent problem-solving, analytical, and collaboration skills.
Commitment to the mission and values of the organization.
Ability to manage multiple projects and deadlines and complete tasks on time.
Independent judgment and the ability to work with little supervision.
Strong analytical and problem-solving skills.
Ability to maintain workplace confidentiality and take ownership/accountability for own actions.
Flexibility to work a non-standard schedule to meet deadlines as necessary.
BENEFITS
Eligible within first 30-45 days
Health, Dental, Vision
Retirement 403(b) + employer matching
4 weeks accrued vacation
12 Paid Holidays per calendar year
Up to 3 Floating Holidays per calendar year
Paid Sick Time
Modified Tuition Reimbursement
Maternity/Paternity Leave
Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
FSA, HRA
Employee Assistance Program
How to Apply: Please provide resume to our hiring team via the blue APPLY NOW button
#zr
$85k yearly 26d ago
Salesforce Administrator (Remote)
Tealium 4.2
Remote job
When applying for roles at Tealium, please use our official careers page or LinkedIn company profile. All other sites where Tealium careers may appear may not be legitimate.
WHO WE ARE
Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium's leadership in CDP is translating directly into leadership in enabling enterprise AI strategies. By providing clean, consented, and actionable data, Tealium empowers its customers to accelerate the adoption of AI and machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale.
More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale.
Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more than 30 countries. We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these. We are intentional about our WOWs (Ways of Work) culture, our investment in our team members, and how we care and connect.
With an extraordinary portfolio of investors (including Georgian, Silver Lake Waterman, Battery, and others) and deep industry experience, Tealium has the financial backing, profitability, and expertise to continue to outpace competitors and lead the way in innovation. Today, Tealium holds over 50 patents, and a few of the recent industry recognitions include:
A Leader in the 2025 Gartner Magic Quadrant™ for Customer Data Platforms
2025 TrustRadius Award Winner: Buyer's Choice
2024 Invoca Partner Collaboration Award
2024 G2 Leader in Tag Management & Enterprise Data Governance
Tealium Customer Data Hub achieved the Top Rated Award by TrustRadius (2024)
Named on Destination CRM's 2024 Top 100 Technologies List for Sales
Named on the 2024 Best and Brightest in the Nation list
BuiltIn's 2024 Best Place to Work
WHAT WE ARE LOOKING FOR
The Junior SalesforceAdministrator is responsible for identifying issues, defining business requirements, providing recommendations, and performing configuration for Salesforce CRM, Salesforce CPQ, and related systems. You will also manage day-to-day operations of the platform, including admin, sales support, and other needs. This person will assist with high-priority projects and help drive them from analysis to execution. A successful candidate will be a skilled problem solver, effective communicator, and influencer. The Junior SalesforceAdministrator will partner with business leaders to drive strategic analyses, optimize system performance, and deliver best-in-class execution.
YOUR DAY TO DAY
Create and manage standard and custom objects, fields, formulas, and page layouts
Manage users, roles and hierarchies, and security settings
Develop and maintain approvals, validation rules, workflow rules, flows, and processes
Complete bulk imports and exports of data
Document project requirements
Manage and maintain third-party apps
Maintain data integrity through data cleansing and deduplication
Support day-to-day operations
WHAT YOU BRING TO TEALIUM
1-2 years of Salesforce.com administration experience and/or Salesforce certification
Experience using third-party tools such as Clari, Marketo, LinkedIn Sales Navigator, and ZoomInfo
Demonstrated analytical skills and comfort with data and metrics
Understanding of relational database concepts and data management
Flexibility to meet continuously changing priorities and challenges
Highly organized with exceptional attention to detail
Excellent communication and people skills
Ability to manage multiple priorities in a fast-paced environment
4-year college degree or combination of education and experience
CPQ experience strongly preferred
WAGE TRANSPARENCY
In many U.S. states, employers are required to include a pay range for posted positions. Although this isn't a requirement in every state, communicating transparently is a cornerstone of our operations at Tealium, and we believe in making this information available to all applicants.
The U.S. pay range for this full-time position is listed below, however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to a competitive base salary, this position is eligible for a robust benefits package that includes the following:
Employees are eligible to receive an annual bonus and stock options.
Employees and their families are eligible for medical, dental, vision, life, and disability insurance.
Employees have the option to enroll in our 401k plan and are eligible to receive contributions for company matching.
Employees are eligible for flexible paid time-off and extended paid parental leave.
We offer 11 paid holidays annually.
We offer 15 hours of paid work time for volunteer activities and programs.
Our sick leave accrual is the following for our employees:
Exempt CA employees (not including San Francisco) including NY : accrue 40 hours each year. Unused sick leave carries over into the next year. Employees cannot exceed 80 hours in a given year.
Exempt Non - CA employees (not including NY) including SF: Accrue 1 hour every 30 hours worked. Cannot exceed 180 hours in the calendar year.
Non-Exempt: accrue 1 hour every 30 hours worked. Unused carries over to the next year. Not to exceed 108 hours in a calendar year.
An overview of our benefits and perks can be found on our careers page, ***************************** Additional details regarding the benefits package will be provided during your interview process.
Compensation Range: $70,000 - $90,000 Base + Variable
This position will earn commission pursuant to Tealium's commission policy, the details of which will be provided upon request.
#LI-KK1
#LI-Remote
WHY YOU WANT TO WORK HERE
At Tealium, we don't just offer the ordinary, we provide the extraordinary:
Tealium WOWs (Ways of Work), our award winning culture is how with think, act and connect together at Tealium
Mosaic, our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries
Tealium Cares, to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually
Tealium Connects (remote-first working), enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment
Tealium Ownership, share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants
Tealium Time, paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays
Healium, health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness
Tealium LIFT (Learning is Facilitated at Tealium), offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs
Health and Related Benefits Programs, offering market competitive benefits programs
Collectively, we contribute our individual pieces (identity, experiences, heritage, backgrounds, religions, viewpoints, gender and more ) to form the mosaic of Team Tealium. It is our continuing philosophy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. Tealium does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.The highly relevant and differentiated positioning of Tealium's solutions makes this a unique and rewarding career opportunity.*Offerings vary by level and location.
$70k-90k yearly Auto-Apply 14d ago
Developer-Administrator, Loan Origination System
Carrington Mortgage Services, LLC 4.5
Remote job
Come join our amazing team and work remote from home! What you'll do: mortgage workflows and ensure regulatory compliance. Configures business rules, develops custom plugins, and integrate third-party systems to enhance operational efficiency for the mortgage lending division (MLD). Analyze system configuration and provide recommendations for optimization and adherence to best practice and/or established development standards. Serve as the requirements subject matter expert throughout the solution development lifecycle and take responsibility and ownership for the requirements artifacts produced. Perform all duties in accordance with the company's policies and procedures, investor guidelines, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $100,000.00 to $130,000.00.
What you'll need:
Develop and maintain Encompass platform features, including business rules, input forms, custom fields, and workflow automation.
* Build custom plugins and console application solutions using Encompass API's and object-oriented programming languages such as VB.NET and C#.
* Implement API integrations with third-party services (e.g., credit, title, VOE/VOI) and other mortgagerelated tools.
* Ensure system configuration and updates align with evolving regulatory requirements in the mortgage industry.
* Gather and document business requirements, formulate use cases, track requirements, provide status and ensure quality solution throughout the project.
* Work closely with business analysts, loan officers, and other stakeholders to understand business needs and deliver effective solutions.
* Analyze system configuration and provide recommendations for optimization and adherence to best practice and/or established development standards
* Responsible for monthly review of system performance metrics as they relate to Encompass Connects.
* Coordinate with Carrington business partners for updates and customizations.
* Responsible for Encompass system configuration to ensure system performs as required. Verify, manage, administer, communicate, and resolve Tier-3 system issues.
* Serve as the requirements subject matter expert throughout the solution development lifecycle and take responsibility and ownership for the requirements artifacts produced.
* Responsible for all administrative functions such as maintenance, data templates, document sets, fee tables, user hierarchy/access rights, and software upgrades.
* Analyze software upgrades and what effects they have on the department prior to implementation.
* Address system changes and procedure changes with the Operations and Product teams.
* Build and maintain technical relationships with internal and external teams.
* Effectively communicate technical proposals to team members and management.
* Develop and maintain documentation for development standards, processes and procedures.
* Perform system maintenance to ensure system is always available.
* Provide end-user support, troubleshoot system issues, and manage system updates and version control.
* Perform administrative functions for Encompass360 while following best practices for security and system management. Proficiency in programming languages VB.Net, JavaScript, CSS, HTML and C#.
* Strong understanding of the loan origination workflow and processes.
* Familiarity with deploying code using Azure servers and tools. • Experience in building custom plugins and console applications according to business needs using the Encompass API and SDK.
* Strong knowledge of Encompass Loan Origination System Encompass Parter Connect, Third Party Originator (TPO) Connect, Encompas Consumer Connect, and Encompass Web and Developer Connect.
* Experience with tools such as Postman and Microsoft Visual Studio.
* Knowledge of business analysis process and definition of software requirements; familiarity with relational database and client-server concepts
* Familiarity with Encompass integrations to external systems
* Intermediate Microsoft Office technical skills
* Strong analytical and problem-solving skills, with the ability to perform complex business and product requirement analysis and then translate them into configuration specifications
* Ability to understand complex problems and to collaborate and explore alternative solutions
* Ability to make decisions that have significant impact on the department's credibility, operations, and services • Excellent communication, and project management skills.
* Able to adapt to changing project requirements, new technologies, and evolving client needs.
* Efficiently manages tasks, meets deadlines, and organizes work, Bachelor's degree in business, computer science, information systems or analytical techniques required: equivalent work experience may be substituted.
* Two plus (2+) years of Encompass system experience required; other loan origination system experience may be considered for otherwise highly qualified candidates.
* Encompass Certification preferred.
* Experience must include working independently on large and complex projects that built or enhanced production systems.
Our Company:
Carrington Mortgage Holdings is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. Collectively, the businesses are vertically and horizontally integrated, and provide a broad range of real estate services encompassing nearly all aspects of single-family residential real estate transactions in the United States. Guided by a leadership team with a wealth of industry experience and guided by a consistent philosophy, Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *********************
What We Offer:
* Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
* Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
* Customized training programs to help you advance your career.
* Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
* Educational Reimbursement.
* Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
$100k-130k yearly 9d ago
Remote Microsoft Power Platform Developer/Administrator
Global Channel Management
Remote job
Remote Microsoft Power Platform Developer/Administrator needs 5-8 years experience
Remote Microsoft Power Platform Developer/Administrator requires:
Experience working with data and doing data profiling
Proficient in Power App & Power Automate development from desktop to service - publishing an app & web (preferred, not required)
Experience with Power BI, Power App, Power Automates, SQL, & R/Python (Required)
Detail oriented, comfortable digging into code and working with imperfect data sets and SharePoint
Experience is designing small business solution applications
Excellent communication skills and a can do attitude are a must
40 hour work week during office hours; EST time zone
Python is a plus (not required)
Remote Microsoft Power Platform Developer/Administrator duties:
Corp risk and compliance side of business
Working directly with risk and compliance on the platform they use
Will be creating microapps
Troubleshooting
Supporting what is being developed
Admin - manage the solution that is built on the environment
Help desk background is helpful; good communication skills, with the ability to communicate with the business on the platform
Independent and self-driven; can work with people from different areas (analyst, compliance, legal, etc.)
Manage content from development to "Production", e.g. naming standards, content organization, Data Sensitivity Labels.
$79k-118k yearly est. 60d+ ago
Virtual Sales
450&&Polarson73
Remote job
** You can live in any state in the PST or MST time zone and work remotely from home **
Consult virtually with America's businesses, through self-generated activity to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.
Responsibilities
Achieve unit and revenue expectations.
Create, manage, and advance accounts, leads, and opportunities in company's CRM system (Salesforce) and provide accurate sales activity and forecasts.
Schedule and conduct meetings with new prospects through telephone calls, targeted email campaigns, and corporate marketing programs, as directed by Sales Management.
Leverage the Go-to-Market Sales Strategy to identify customers' needs and present the Paychex solution to key stakeholders and decision makers to increase revenue and market share.
Develop sales skills and maintain a comprehensive understanding of the Paychex product offering to optimize sales results; remain up-to-date with new product initiatives, services, industry trends and other relevant information of interest to customers.
Collect, complete and submit all necessary paperwork for new sales within defined Service Level Agreement (SLA) guidelines.
When required, address and escalate client concerns to our Service Partners, and follow-up as necessary to ensure satisfactory resolution.
May be required to travel for purposes of visiting channel partners, attending sales incentive trips, ongoing training, and/or area meetings.
Upholds and demonstrates the Paychex Values with every interaction internally and externally.
$82k-113k yearly est. 60d+ ago
Sales Career Opportunities - W-2 & 1099 (Employee or Insurance Agent)
Horace Mann 4.5
Remote job
We're growing our sales team serving our niche educator market with warm, school-generated leads (no cold calling), strong training, tools, and a great incentive and commission structure.
Join Horace Mann's sales team-serve educators, access warm leads, gain mentorship, earn residual income, enjoy remote flexibility, and thrive with our rewarding commission structure.
Sales Opportunities:
Insurance Specialist (Producer)
(1099) -
Launch your career with mentorship from an established agent. Learn the business, build a pipeline, and develop multi-line skills with a clear path to ownership.
Exclusive Agency Owner / Enhanced Agent
(1099) -
Operate in an exclusive territory (no agent overlap). Build and retain a book, earn residual income, and grow long-term equity in your business with marketing, tech, and service support.
Inside Sales Representative
(W2 hourly) -
Remote role handling inbound/outbound calls and digital inquiries. Structured shifts, coaching, and quality standards-ideal for high-activity closers who want predictable hours and steady lead flow.
Worksite Benefit Specialist
(1099) -
Focus on supplemental/chronic-illness benefits for educators. Lead on group presentations and enrollments; cross-sell life and retirement solutions.
Apply Now!
It only takes 60 seconds to answer a few quick questions about your location, licenses, and career interests. Based on your responses and position availability, we'll connect you with the next steps.
#LI-JC1
#VIZI
#APP
Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.
We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
For applicants that are California residents, please review our California Consumer Privacy Notice
All applicants should review our Horace Mann Privacy Policy
$62k-96k yearly est. Auto-Apply 60d+ ago
Sales (Future Opening)
GCI Communication Corp 4.7
Remote job
GCI's Account Manager will develop and maintain long-term relationships with key decision makers within strategic accounts. Understand business applications and the needs of customers. Employ technology applications and services to achieve revenue, margin growth, and customer retention in an assigned territory of prospective and/or current customers within a market and/or product grouping.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Focus Areas (see addendum for additional details): To be used at beginning for posting process
+ GCI Commercial - Sales Force
+ USAC
+ Regulated Accounts
+ Outside field sales calls and account reviews with current and prospective customers. Negotiate and maintain contracts for services within a geographic territory. Identify appropriate products and services to meet customer needs, developing customer proposals, closing, and ensuring sales are properly executed.
+ Preparation of prospective customers to include developing and implementing a personal sales plan to meet or exceed department goals.
+ Business development/relationship with key customers. Develop an intimate familiarity with customer's core business and their market growth opportunities. Maintain detailed knowledge of industry trends and issues of importance to assigned customers and industry segments. Continually develop and maintain relevant product knowledge.
+ Operation activities, trouble shooting, and attend department meetings. Report results of sales and retention efforts to management.
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
+ Goal oriented, persuasive, motivated self-starter, professional in habits and appearance, capable of successfully performing job duties with minimal supervision.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ Ability to interact on a strategic level with peers, senior management, interdisciplinary teams, current, new and/or upset customers, vendors, and employees.
+ Ability to build rapport and collaborate with others within the company and externally.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
+ Strong verbal, written communication, and excellent active listening skills.
+ Demonstrated ability in developing and producing complex written and verbal customer proposals.
+ COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
+ CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
+ Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
+ RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
+ Demonstrated ability to meet or exceed established targets, measurable performance goals, and sales quotas on a consistent basis.
+ Knowledge of and successful utilization of documented sales processes.
+ Strong record keeping and organization skills.
+ Exceptional adaptability and problem-solving skills.
+ Resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.
+ Maintains a general knowledge of all relative products and services offered by GCI.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
+ Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Bachelor's degree in Marketing, Business, Economics or similar emphasis. *
+ Minimum of four (4) years of progressively responsible sales experience, to include a minimum of three (3) years of experience developing proposals and three (3) years of experience in a customer service sales related industry consistently meeting or exceeding sales quota. *
Preferred:
+ Telecommunication Sales experience.
+ Relevant telecom industry or job specific certifications.
Required at ALL Levels
DRIVING REQUIREMENTS:
+ This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ Must be able to travel and meet with customers at their locations throughout assigned territory.
+ Work is primarily sedentary, requiring daily routine computer usage and heavy telephone usage/virtual interaction (i.e., Teams) with customers, vendors, and other employees.
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Must be willing and able to work a flexible schedule, including additional time on weekends, holidays, before or after normal work hours to meet goals and deadlines.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
Required Training for Job Role:
Antenna Training: No Lifeline Training: No 911 Training: No
FAR Training: No FCC396: No E-Rate & RHC Training: No Consumer/ Yes Business
SOC: 132099 WC: 8901
ADDENDUMS:
Focus Area: GCI Commercial - Sales Force
Additional Job Requirements:
Work with established GCI customers to keep and grow business by helping solve issues suite of products and custom solutions. Work with solutions engineers to design solutions to meet unique customer requirements. Act as a point of contact for a set of named accounts. Act as a client advocate with a focus on making GCI the best source. Build long-lasting, mutually beneficial relationships with contacts, always striving to find the products which best fit the individual needs of the client. Aid internal departments by collecting information, such as customer requirements for new product development, participating in events on behalf of GCI, and identifying industry trends.
Additional Competencies:
+ Demonstrated ability to build relationships with clients based on trust and respect.
+ Ability to collaborate with internal departments to facilitate operational excellence.
+ Ability to keep accurate records pertaining to inventory and account notes in CRM Salesforce.
+ Ability to maintain updated knowledge of company products and services, identify industry trends, and stay up to date with customer verticals.
+ Must be technically competent and sales inclined.
+ Must be proactive and passionate about providing customer solutions and satisfying clients.
+ Ability and desire to work in a fast-paced challenging environment.
+ Understanding of industry behaviors and industry trends.
+ Extensive, accurate product knowledge.
Additional Minimum Qualifications:
Required:
+ Minimum of three (3) years' experience in B2B related industry consistently meeting or exceeding goals.
Focus Area: USAC
(Universal Service Administration Company)
Additional Minimum Qualifications:
Required:
+ Experience in telecommunications, IT Solutions, or media sales including experience with telecommunications or media related products including voice, wireless, cable, advertising and/or data.
+ Experience selling to state and local government entities.
+ Experience with and understanding of USAC funding rules and regulations.
+ Experience with developing and producing a variety of complex written and verbal customer proposals, responding to bids, and creating account strategies.
Preferred:
+ Experience in the Government sector.
Additional Physical Requirements and Working Conditions:
+ Position requires travel at least one week out of each month, including travel within Alaska and to and from the Lower 48 states.
Focus Area: Regulated Accounts
Additional Minimum Qualifications:
Required:
+ Experience in telecommunications sales of products including voice, wireless, cable, and/or data.
+ Experience selling into regulated government accounts at the state, local, and federal level.
+ Experience with and understanding of USAC funding rules and regulations.
+ Experience with developing and producing a variety of written and verbal customer proposals, responding to bids and creating account strategies.
Preferred:
+ Experience in the Government sector.
Additional Physical Requirements and Working Conditions:
+ Position requires regular travel within Alaska and to and from the Lower 48 states.