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Salesforce administrator jobs in Louisiana - 86 jobs

  • National Support Eng - CT

    Canon USA & Affiliates 4.6company rating

    Salesforce administrator job in Baton Rouge, LA

    **National Support Eng - CT - req1618** Support Service operations by utilizing technical product expertise in resolution of urgent issues, analyzing actions taken, and utilizing results to improve business practices. A high value is placed on improving repair speed (MTTR) and reducing repair costs. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications). Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance. Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer, and reasonable accommodations will be considered. **RESPONSIBILITIES** + **InTouch Center & Front Line Support** + Provide after-hours on-call telephone support and direct escalation support to Customer Engineers and Customer Solution Specialists (CSS). Mentor CSS to improve call resolution and author product knowledge articles to increase effectiveness. Establish and monitor procedures to maintain the integrity and quality of the Service problem/solution database. + Partner with Service field leadership to identify, escalate, and resolve customer issues through the Alert process. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU). Standardize and disseminate critical technical information, develop troubleshooting flowcharts, and recommend tools or equipment that improve productivity and reduce costs. Identify potential product issues, perform root cause analysis, and continuously improve alert and escalation processes. + **InnerVision Development** + Define future functional and feature needs for InnerVision based on field experience. Assist with testing, deployment, and optimization of upgrades and enhancements. Develop and refine internal processes using Best Practice principles to support daily operational needs. + **CMSC & NPI Support** + Differentiate product issues from routine service issues and investigate root causes. Serve as a technical liaison between Front Line teams and CMSC to identify, quantify, and resolve ongoing product concerns. Provide technical expertise to the CMSU Business Unit during NPI activities. + **Training Academy Support** + Contribute technical knowledge to the development of training curriculum aligned with evolving business needs. Support instructional delivery, lab oversight, and competency assessments as required. + **Overall Service & Business Performance** + Analyze InTouch cases to identify trends, recurring issues, and root causes across processes, hardware, software, and logistics. Develop and promote standardized troubleshooting methodologies, technical bulletins, and best practices that improve customer satisfaction and reduce costs. Establish measurement systems, influence service information systems, and provide financial impact analysis to support profitability-driven corrective actions. + **Customer & Internal Technical Support** + Work directly with eligible external customers to remotely troubleshoot and resolve product issues via phone and remote tools. Collaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P. **QUALIFICATIONS** + Previous technical support or field service experience at journey level demonstrating strong troubleshooting and analytical skills. + Ability to develop and maintain effective internal and external working relationships. + Ability to travel both nationally and internationally. + Must maintain active motor vehicle/driver's license from the state where the employee resides. + Minimum 7 years Applied technical experience. + **Pay Range $107K to $193K** \#LI-LP1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
    $62k-79k yearly est. 3d ago
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  • Salesforce Administrator

    Prediktive

    Salesforce administrator job in Louisiana

    We are looking for a Salesforce Administrator with deep Sales Cloud expertise, based in Latin America, to work on a long-term project for one of our clients, a Business Consulting and Services company based in Philadelphia. The person in this role will take full ownership of the platform, driving best practices, optimizing performance, and ensuring that both our clients' business users and development teams are fully supported. Responsibilities Serve as the primary admin and SME for all aspects of the Salesforce Sales Cloud environment. Maintain a comprehensive understanding of the org's architecture, integrations, and data model. Provide strategic guidance to development teams to ensure new features and enhancements follow Salesforce best practices. Continuously evaluate opportunities for optimization and system improvements. Execute core Salesforce configuration, including flows, objects, fields, validation rules, permission sets, page layouts, and approval processes. Oversee data management activities, including data loads, imports/exports, updates, cleansing, and audits using tools like Data Loader. Proactively ensure data accuracy, consistency, and security. Own and manage the Salesforce deployment pipeline, including sandbox strategy, change sets, and release coordination. Work closely with developers to ensure efficient, error-free deployments. Maintain documentation related to releases, version control, and deployment standards. Monitor and manage the Salesforce support queue in Jira, ensuring timely resolution of user requests and issues. Collaborate with end-users to gather requirements, troubleshoot system problems, and deliver training or documentation. Maintain SLAs and drive excellence in Salesforce support processes. Requirements Advanced Level of English. 5+ years of experience working as a Salesforce Administrator. 3+ years of experience working with Sales Cloud configuration and administration. Solid knowledge of Salesforce data models, security, sharing rules, and platform architecture. Experience guiding development teams on Salesforce best practices. Hands-on experience with deployments and sandbox management. Proficiency with data loading and data management tools. Experience using Jira or similar ticketing systems. Strong analytical, troubleshooting, and problem-solving skills with a proactive “figure-it-out” attitude. Bonus Points Salesforce Administrator (ADM201) certification. Additional certifications such as Advanced Admin, Platform App Builder, or Sales Cloud Consultant. Experience with Gearset or other release management platforms. Experience with Account Engagement (formerly Pardot), including configuration, scoring, segmentation, and sync behavior. Familiarity with integration patterns and Salesforce APIs What we offer Long term positions. Compensation in USD. Paid time off. Cool clients and products. Work with great engineers. 4tech
    $67k-94k yearly est. 60d+ ago
  • Salesforce Administrator

    Posigen 4.2company rating

    Salesforce administrator job in Metairie, LA

    Essential Job Functions Fully understand, support, manage Salesforce and Salesforce processes and provide insight into best practices Stay up-to-date on the latest Salesforce.com releases, technologies, applications, and integrations Manage standard and custom objects, such as pages, fields, formulas Add workflows and triggers to manage standard and custom objects Ensure issues are identified, tracked, reported and resolved within a timely manner Lead the automation and standardization of reports and dashboards Assist in the development of training plans, materials, and documentation for Salesforce users Monitor user adoption rates and work with technology team to respond as needed (additional training sessions, communication, modifications, or other resources) to improve Develop and communicate a schedule for future database releases/enhancements Prepare required analytical reports/dashboards to support the user teams Develop, implement and ensure compliance with Change Management Process Responsible for data management, including mass updates, deletes and extracts in addition to regular de-duping and data clean up Support the maintenance and improvements of the PosiGen data warehouse Support integrations of applications to data warehouse or Salesforce Manage feedback to facilitate data architecture that enables cross departmental data analysis and business needs Essential Job Functions Fully understand, support, manage Salesforce and Salesforce processes and provide insight into best practices Stay up-to-date on the latest Salesforce.com releases, technologies, applications, and integrations Manage standard and custom objects, such as pages, fields, formulas Add workflows and triggers to manage standard and custom objects Ensure issues are identified, tracked, reported and resolved within a timely manner Lead the automation and standardization of reports and dashboards Assist in the development of training plans, materials, and documentation for Salesforce users Monitor user adoption rates and work with technology team to respond as needed (additional training sessions, communication, modifications, or other resources) to improve Develop and communicate a schedule for future database releases/enhancements Prepare required analytical reports/dashboards to support the user teams Develop, implement and ensure compliance with Change Management Process Responsible for data management, including mass updates, deletes and extracts in addition to regular de-duping and data clean up Support the maintenance and improvements of the PosiGen data warehouse Support integrations of applications to data warehouse or Salesforce Manage feedback to facilitate data architecture that enables cross departmental data analysis and business needs Competencies Excellent project management, organizational and follow-through skill set Excellent verbal and written communication skills Excellent critical thinking and analytical skills Education/Experience Bachelor's degree in (e.g., computer science, computer/software engineering, or similar) and Salesforce Administrator/Developer Certification preferred 1-2 years' experience of supporting Salesforce.com customizations Strong working knowledge of Salesforce.com platform and experience with SFDC Data Loader Experience with database management and PostgreSQL is a plus Experience with open-source app languages (e.g., Ruby, Node.js, Python, Java and PHP) or .NET is a plus Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Skills & Requirements Competencies Excellent project management, organizational and follow-through skill set Excellent verbal and written communication skills Excellent critical thinking and analytical skills Education/Experience Bachelor's degree in (e.g., computer science, computer/software engineering, or similar) and Salesforce Administrator/Developer Certification preferred 1-2 years' experience of supporting Salesforce.com customizations Strong working knowledge of Salesforce.com platform and experience with SFDC Data Loader Experience with database management and PostgreSQL is a plus Experience with open-source app languages (e.g., Ruby, Node.js, Python, Java and PHP) or .NET is a plus Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
    $70k-98k yearly est. 60d+ ago
  • Salesforce Administrator

    Datavant

    Salesforce administrator job in Baton Rouge, LA

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. We are seeking a detail-oriented and proactive Salesforce Administrator to manage, configure, and optimize our organization's Salesforce platform. This role involves working closely with stakeholders across various departments (Sales, Marketing, Operations, etc.) to translate business needs into effective technical solutions. The ideal candidate will ensure the platform's seamless operation, drive user adoption, and maintain data integrity to help our teams maximize the value of our Salesforce investment. **Key Responsibilities** + **User Management and Support:** Manage all aspects of user and license management, including creating/deactivating user accounts, assigning roles, profiles, and permission sets, and serving as the primary point of contact for day-to-day user support and troubleshooting. + **Configuration and Customization:** Implement configuration changes, including custom objects, fields, record types, page layouts, validation rules, and automation using tools like Flow Builder. + **Data Management and Integrity:** Perform regular data audits, deduplication, and cleansing activities using tools like Data Loader to ensure data quality and integrity across the system. + **Reporting and Analytics:** Create and maintain custom reports and dashboards to provide actionable insights and help teams track key performance indicators (KPIs) and make data-driven decisions. + **Process Automation:** Design, build, and optimize business processes and workflows to improve efficiency and reduce manual errors. + **System Maintenance and Updates:** Monitor system performance, install and test updates from Salesforce releases in a sandbox environment, and document processes, policies, and application changes. + **Training and Documentation:** Develop training materials and conduct ongoing user training sessions to promote effective use of the platform and increase user adoption. + **Integration Support:** Assist with the management and integration of third-party applications and external systems with Salesforce. **Required Qualifications and Skills** + **Experience:** Minimum of 2-4 years of experience as a Salesforce Administrator in a professional environment. + **Certification:** Salesforce Certified Administrator credential is required. + **Technical Skills:** + Proficiency in standard Salesforce configuration (objects, fields, layouts, security controls). + Experience with Salesforce automation tools (Flow, Process Builder, Workflow Rules). + Strong understanding of CRM processes and data management best practices. + Familiarity with data management tools such as Demand Tools. + **Soft Skills:** + Strong analytical thinking and problem-solving abilities. + Excellent communication and interpersonal skills, with the ability to translate technical concepts to non-technical users. + Meticulous attention to detail and strong organizational skills. + Ability to work independently, manage multiple priorities, and collaborate effectively in a team environment. **Preferred Qualifications** + Bachelor's degree in Computer Science, Information Systems, or a related field. + Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder, Sales/Service Cloud Consultant). + Experience with specific clouds relevant to the organization (e.g., Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud). + Basic knowledge of Apex or SQL is a plus \#LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $77,000-$91,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $77k-91k yearly 13d ago
  • CRM Administrator - Student Success & Retention (Title III)

    Fmolhs Career Portal

    Salesforce administrator job in Baton Rouge, LA

    Customer Relationship Management (CRM) Administrator - Student Success & Retention FranU Baton Rouge, La The Customer Relationship Management (CRM) Administrator - Student Success & Retention position is a vital role within Enrollment Operations and is dedicated to supporting post-matriculation student engagement, persistence, and completion. This position is responsible for managing student success workflows within the CRM, including early alert systems, intervention tracking, retention communications, and progression monitoring. The CRM Administrator will identify and resolve system and process issues that impact student persistence and success outcomes. In addition, the individual will be responsible for creating, documenting, and managing business process flows that support advising, academic support, and student success operations to ensure efficiency and a high level of service to currently enrolled students. This role will collaborate closely with Information Technology, Academic Affairs, Student Success, Financial Aid, the Registrar, and Student Life to ensure positive student progression, satisfaction, and timely completion. #CB EXPERIENCE One (1) yar of experience in Higher Education Student Success, Academic Advising, Retention, Enrollment Operations or Admissions, preferred; One (1) year of experience using a CRM supporting post-matriculation workflows, preferred; Experience with Technolutions Slate CRM (including Student Success/Retention functionality), preferred EDUCATION Bachelor's Degree SPECIAL SKILLS Ability to work flexible hours, as needed; Superb organizational skills, problem-solving ability, and attention to detail; Ability to work under pressure with multiple deadlines; Excellent written and verbal communication skills; Must be able to work independently and as a member of a Team; Ability to work collaboratively with a wide range of stakeholders across Enrollment Operations, Student Success, Academic Affairs, and Student Life; Strong analytical skills to support student success workflows, interventions, and retention efforts. Job Standards and Performance Expectations Mission Alignment Actively engages the Catholic and Franciscan mission and identity of Franciscan Missionaries of Our Lady University by modeling the Franciscan values, honoring the legacy of the founding congregation, promoting justice for the communities we serve, and integrating the Catholic and Franciscan intellectual traditions in programs, courses and services Strategic CRM Administration and Maintenance Oversee the administration, configuration, and maintenance of the CRM System (Technolutions Slate CRM), ensuring optional functionality, data integrity, user access management, and alignment with institutional objectives Slate Process Auditing and System Enhancement Conduct detailed audits, analyses, and reviews of Slate processes, proactively identifying opportunities for improvement, and independently designing and implementing system enhancements that promote operational efficiency Data Management and Integration Manage and oversee the import and export of data between Slate, Colleague, and other institutional systems. Ensure data integrity, accuracy, and compliance with University standards across all enrolled student, academic progress, advising, and student success records and documentation, supporting retention, persistence, and progression initiatives Slate Reader and Review Process Oversight Maintain, configure, and strategically update Slate review and case management tools, including the design and implementation of student success review forms, early alert workflows, and intervention processes aligned with institutional student success, retention, and advising policies and procedures Reporting, Dashboards, and Data Analytics Compile, analyze, and present student success, retention, persistence and progression data through strategic reports, dashboards, queries, and data visualizations that inform decision-making and support Enrollment Management and Student Success strategies Slate Communications and Workflow Automation Design, manage, and monitor Slate communication campaigns, workflows, automation rules, and delivery systems to enhance engagement and operational effectiveness Training and Documentation Develop and deliver comprehensive Slate training programs, resources, and documentation for new and existing users, ensuring knowledge transfer and system proficiency across the institution Cross-Departmental Collaboration and Consultation Serve as the primary liaison to internal departments, providing expert consultation on Slate capabilities and making strategic recommendations for system enhancements to support institutional policies Other Duties as Assigned Support various programs, events, and administrative tasks aimed at fulfilling institutional goals Perform other duties as assigned
    $45k-82k yearly est. Auto-Apply 14d ago
  • CRM Administrator - Student Success & Retention (Title III)

    Fmolhs

    Salesforce administrator job in Baton Rouge, LA

    Customer Relationship Management (CRM) Administrator - Student Success & Retention FranU Baton Rouge, La The Customer Relationship Management (CRM) Administrator - Student Success & Retention position is a vital role within Enrollment Operations and is dedicated to supporting post-matriculation student engagement, persistence, and completion. This position is responsible for managing student success workflows within the CRM, including early alert systems, intervention tracking, retention communications, and progression monitoring. The CRM Administrator will identify and resolve system and process issues that impact student persistence and success outcomes. In addition, the individual will be responsible for creating, documenting, and managing business process flows that support advising, academic support, and student success operations to ensure efficiency and a high level of service to currently enrolled students. This role will collaborate closely with Information Technology, Academic Affairs, Student Success, Financial Aid, the Registrar, and Student Life to ensure positive student progression, satisfaction, and timely completion. #CB EXPERIENCE One (1) yar of experience in Higher Education Student Success, Academic Advising, Retention, Enrollment Operations or Admissions, preferred; One (1) year of experience using a CRM supporting post-matriculation workflows, preferred; Experience with Technolutions Slate CRM (including Student Success/Retention functionality), preferred EDUCATION Bachelor's Degree SPECIAL SKILLS Ability to work flexible hours, as needed; Superb organizational skills, problem-solving ability, and attention to detail; Ability to work under pressure with multiple deadlines; Excellent written and verbal communication skills; Must be able to work independently and as a member of a Team; Ability to work collaboratively with a wide range of stakeholders across Enrollment Operations, Student Success, Academic Affairs, and Student Life; Strong analytical skills to support student success workflows, interventions, and retention efforts. Job Standards and Performance Expectations Mission Alignment Actively engages the Catholic and Franciscan mission and identity of Franciscan Missionaries of Our Lady University by modeling the Franciscan values, honoring the legacy of the founding congregation, promoting justice for the communities we serve, and integrating the Catholic and Franciscan intellectual traditions in programs, courses and services Strategic CRM Administration and Maintenance Oversee the administration, configuration, and maintenance of the CRM System (Technolutions Slate CRM), ensuring optional functionality, data integrity, user access management, and alignment with institutional objectives Slate Process Auditing and System Enhancement Conduct detailed audits, analyses, and reviews of Slate processes, proactively identifying opportunities for improvement, and independently designing and implementing system enhancements that promote operational efficiency Data Management and Integration Manage and oversee the import and export of data between Slate, Colleague, and other institutional systems. Ensure data integrity, accuracy, and compliance with University standards across all enrolled student, academic progress, advising, and student success records and documentation, supporting retention, persistence, and progression initiatives Slate Reader and Review Process Oversight Maintain, configure, and strategically update Slate review and case management tools, including the design and implementation of student success review forms, early alert workflows, and intervention processes aligned with institutional student success, retention, and advising policies and procedures Reporting, Dashboards, and Data Analytics Compile, analyze, and present student success, retention, persistence and progression data through strategic reports, dashboards, queries, and data visualizations that inform decision-making and support Enrollment Management and Student Success strategies Slate Communications and Workflow Automation Design, manage, and monitor Slate communication campaigns, workflows, automation rules, and delivery systems to enhance engagement and operational effectiveness Training and Documentation Develop and deliver comprehensive Slate training programs, resources, and documentation for new and existing users, ensuring knowledge transfer and system proficiency across the institution Cross-Departmental Collaboration and Consultation Serve as the primary liaison to internal departments, providing expert consultation on Slate capabilities and making strategic recommendations for system enhancements to support institutional policies Other Duties as Assigned Support various programs, events, and administrative tasks aimed at fulfilling institutional goals Perform other duties as assigned
    $45k-82k yearly est. Auto-Apply 14d ago
  • Control Systems Administrator

    John H. Carter Company 4.5company rating

    Salesforce administrator job in Baton Rouge, LA

    Essential Duties & Responsibilities This position requires the individual to install and maintain distributed control systems (DCS), safety instrumented systems (SIS) and other electronic automation equipment. This involves analyzing requirements for installation, commissioning and inspecting systems hardware and software, troubleshooting and resolving problems, and managing the customer's needs over time. This position requires a technical acumen, ability for critical analysis and attention to detail with an emphasis on strong computer skills. This position requires the ability to travel to remote customer sites. The position requires driving to the customer industrial sites on a regular basis. Individuals must be capable of, and diligent about, compliance with safety rules and regulations in these environments. Attention to detail and awareness of potential safety hazards is expected at all times. Maturity and sound judgment are essential to working in this environment. * Provide DCS and SIS technical support services to our customer base. Predominant systems include DeltaV DCS, DeltaV SIS and AMS Device Manager. * Typical responsibilities include: * Control Systems Administration: * Design, installation of software, staging, customer witness testing, installation, startup and upgrades. * Active Directory/DNS design, installation, configuration, maintenance, and troubleshooting. * Virtualization environment design, configuration, and maintenance. * Computer workstation and server design, configuration and maintenance. * Control system network and wireless design, setup and maintenance. * Control System Preventive Maintenance * Schedule obligations to contract customers. * Follow documented service and maintenance procedures to ensure quality service delivered to end customers. * Verify assigned contract customers and service contract deliverables are met. * Work with sales department to grow service and product portfolio at customer sites. * Control System Lifecycle Care: * Understand and implement basic control system configuration, graphic design, troubleshooting. * Support software upgrade audits and upgrades, computer hardware and software installation, control system installation and first-time powerup inspections, engineering Factory Acceptance Tests (FAT), commissioning, loop checkout and startup support. * Support emergency and break/fix services. * Participate in rotating after-hours on-call coverage. * Some travel and overnight stays will be required and will vary depending on assigned tasks. Typical travel time is 2-3 days within 1-4 hours from home office. Travel time and length fluctuates based upon specific nature of services delivered. * Ability to work some overtime, including weekends and/or holidays as business needs arise. * Ability to work some shift-work, including night-shifts, as business needs arise. * Ability to drive a company-provided vehicle. * Ability to travel via boat or helicopter to offshore facilities if assigned. * Ability to work independently in a fast-paced environment. * Facilitate customer application requirements. * Attend required skills and safety training via computer-based training and both local and out-of-state factory training courses. * Work Safely: wear proper PPE, comply with all safety requirements at any location, and remain alert and aware of surroundings at all times. * Follow company policies, procedures and methodologies. Understand and ensure that TCC (Total Customer Commitment) standards are upheld. * Work collaboratively with development staff and support staff to maintain thorough knowledge of product capabilities, and to ensure that all communications between John H. Carter Co., Inc. and its stakeholders are precise. * Some lifting, bending and long-term standing required (see Physical Requirements section). * The above does not constitute the total responsibilities of the role. * Although this is a salaried position, paid overtime is included. Please note that this role is not eligible for Visa sponsorship/assistance at this time. PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means. If you wish to become an approved agency to assist us in our employment efforts, please submit your request to: ***********************
    $63k-82k yearly est. Easy Apply 25d ago
  • CRM Administrator - Student Success & Retention (Title III)

    FMOL Health System 3.6company rating

    Salesforce administrator job in Baton Rouge, LA

    Customer Relationship Management (CRM) Administrator - Student Success & Retention FranU Baton Rouge, La The Customer Relationship Management (CRM) Administrator - Student Success & Retention position is a vital role within Enrollment Operations and is dedicated to supporting post-matriculation student engagement, persistence, and completion. This position is responsible for managing student success workflows within the CRM, including early alert systems, intervention tracking, retention communications, and progression monitoring. The CRM Administrator will identify and resolve system and process issues that impact student persistence and success outcomes. In addition, the individual will be responsible for creating, documenting, and managing business process flows that support advising, academic support, and student success operations to ensure efficiency and a high level of service to currently enrolled students. This role will collaborate closely with Information Technology, Academic Affairs, Student Success, Financial Aid, the Registrar, and Student Life to ensure positive student progression, satisfaction, and timely completion. #CB Job Standards and Performance Expectations * Mission Alignment * Actively engages the Catholic and Franciscan mission and identity of Franciscan Missionaries of Our Lady University by modeling the Franciscan values, honoring the legacy of the founding congregation, promoting justice for the communities we serve, and integrating the Catholic and Franciscan intellectual traditions in programs, courses and services * Strategic CRM Administration and Maintenance * Oversee the administration, configuration, and maintenance of the CRM System (Technolutions Slate CRM), ensuring optional functionality, data integrity, user access management, and alignment with institutional objectives * Slate Process Auditing and System Enhancement * Conduct detailed audits, analyses, and reviews of Slate processes, proactively identifying opportunities for improvement, and independently designing and implementing system enhancements that promote operational efficiency * Data Management and Integration * Manage and oversee the import and export of data between Slate, Colleague, and other institutional systems. Ensure data integrity, accuracy, and compliance with University standards across all enrolled student, academic progress, advising, and student success records and documentation, supporting retention, persistence, and progression initiatives * Slate Reader and Review Process Oversight * Maintain, configure, and strategically update Slate review and case management tools, including the design and implementation of student success review forms, early alert workflows, and intervention processes aligned with institutional student success, retention, and advising policies and procedures * Reporting, Dashboards, and Data Analytics * Compile, analyze, and present student success, retention, persistence and progression data through strategic reports, dashboards, queries, and data visualizations that inform decision-making and support Enrollment Management and Student Success strategies * Slate Communications and Workflow Automation * Design, manage, and monitor Slate communication campaigns, workflows, automation rules, and delivery systems to enhance engagement and operational effectiveness * Training and Documentation * Develop and deliver comprehensive Slate training programs, resources, and documentation for new and existing users, ensuring knowledge transfer and system proficiency across the institution * Cross-Departmental Collaboration and Consultation * Serve as the primary liaison to internal departments, providing expert consultation on Slate capabilities and making strategic recommendations for system enhancements to support institutional policies * Other Duties as Assigned * Support various programs, events, and administrative tasks aimed at fulfilling institutional goals * Perform other duties as assigned EXPERIENCE * One (1) yar of experience in Higher Education Student Success, Academic Advising, Retention, Enrollment Operations or Admissions, preferred; * One (1) year of experience using a CRM supporting post-matriculation workflows, preferred; * Experience with Technolutions Slate CRM (including Student Success/Retention functionality), preferred EDUCATION * Bachelor's Degree SPECIAL SKILLS * Ability to work flexible hours, as needed; * Superb organizational skills, problem-solving ability, and attention to detail; * Ability to work under pressure with multiple deadlines; * Excellent written and verbal communication skills; * Must be able to work independently and as a member of a Team; Ability to work collaboratively with a wide range of stakeholders across Enrollment Operations, Student Success, Academic Affairs, and Student Life; * Strong analytical skills to support student success workflows, interventions, and retention efforts.
    $41k-66k yearly est. 13d ago
  • Gateway Engineering & Support Engineer

    Globalstar Telecommunications Limited 4.6company rating

    Salesforce administrator job in Covington, LA

    Who we are: Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007. Today, leveraging its low-earth orbit (LEO) satellite constellation, Globalstar reliably connects and protects assets, transmits key operational data, and saves lives - from any location - for consumers, industrial companies and government agencies in over 120 countries. With a portfolio that includes SPOT GPS messengers, next-generation IoT products and modems, and cloud-based telematics solutions, Globalstar's cost effective satellite-powered innovations give users visibility and intelligence for improving safety and operational efficiencies. What we offer: * Work/Life Balance: Paid Time Off, Paid Holidays * Financial Benefits: 401(k) Plan with Company Match, Employee Stock Purchase Program, Voluntary and Company Paid Group Life Insurance, Short- and Long-Term Disability Insurance, Medical FSA, Dependent Care, Competitive Salaries * Health & Wellness: Health Insurance, Dental Insurance, Vision Insurance, Employee Assistance Program, Comprehensive and Interactive Wellness Program Job Summary: The GES personnel provide advanced technical and project support for Globalstar's Gateway Systems. They interface with all technical departments to provide project, troubleshooting, and repair support, primarily focused on supporting Gateways during incidents and downtimes. All staff in the GES department are dedicated to maintaining system uptime and preserving all elements of the Service Level Agreements (SLA). Supervisory Responsibilities: None Duties/Responsibilities: * Work with overlapping departments including engineering technical support, reliability engineering department, and operations to analyze collected operational data with the goal of improving overall network performance. * Collect data and perform validations and verification on existing and new systems to define/refine requirements and thresholds for system performance improvements. * Operational software and product test support. * Take ownership of projects, identify and create new processes to optimize network performance. * Conduct proactive system performance analysis (tracking and monitoring) to ensure all platforms are performing nominally. * Cross train others in the department, accept cross training from others in the department. * Provide training on all duties to other departments. * Diligently work to resolve all assigned tickets. * Help to create and maintain operational documentation including solutions documents, technical bulletins, and recommended Operations and Maintenance procedures. * Provide technical support and assistance to Operations personnel in fault diagnosis, troubleshooting and repair of all operational equipment. * Support SMEs by providing insight based on lessons learned during work on operational tickets. Skills and Competencies: * Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments and levels of management * Ability to work under pressure within deadlines * Ability to continuously learn and upgrade technical skills and understanding * Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments, levels of management, and technical/engineering personnel * Language skills in addition to English, preferred Education, Experience, and Licenses/Certifications: * Degree from an accredited engineering program (i.e., mechanical, electrical, aerospace) * A minimum of 5 year's experience preferred with applicable skills/competencies * Strong and proven ability to logically analyze, summarize and solve issues, then verifying and documenting solutions in complex technical environments * Possess a clear understanding of satellite-based communication * Must have strong knowledge of Networking Concepts, Security practices, and Satellite Base Stations * Experience preferred with automated scripting in any language, Power BI, AWS, Grafana, JIRA Preferred - * Significant experience with large technical projects * Experience in applicable satellite communications industry or military experience working with wireless communications networks * Additional industry (Satellite, Data, RF, Communications, Operations) training and/or certifications * RF analysis/measurement experience * Familiarity with Linux based OS, data collection and presentation software * Familiar with AWS data tools (S3, Kinesis, Kinesis Analytics, etc) * Experience with Power BI * A clear understanding of datasets for wireless communication systems * Procedural writing skills and experience an asset Physical Requirements: * Willingness and ability to travel domestically and internationally for short-, medium-, and long-term assignments; valid passport required * Willingness and ability to work after regularly scheduled hours as needed * Willingness and ability for a shared on-call schedule * Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours) * Ability to lift 15 pounds at times * Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job Marginal Functions: A review of this may have omitted some of the marginal functions of the position that are incidental to the performance of the job duties and responsibilities. This job description, in no way, states or implies that these are the only duties and/or responsibilities to be performed by the employee in this position. The employee in this position will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.
    $62k-82k yearly est. 60d+ ago
  • Perfect PT & FT Sales Opportunity! $1,500 - $5,000 per week

    The Dulock Group

    Salesforce administrator job in Shreveport, LA

    The Dulock Group of Equis Financial is seeking a driven and coachable individual who is ready to start getting paid what they are worth! You will become your own boss in the expanding market and can work FULL TIME OR PART TIME. Hi! My name is Cliff Dulock. I am a Sr. Field Underwriter with Equis Financial. I found Equis in March of 2020 and I have never been happier. I am on pace to have a six-figure income in my first full year in the business. I am a former I.T. Executive and Sales Professional w/ 30+ years of experience. I am also an entrepreneur and business owner with great success. I made the transition into mortgage protection because I was looking for a change that would allow me to be my own boss and to provide for my family's well-being and future. This opportunity checked all of the boxes for me! This Business is pretty simple "We Sell Insurance & We Teach Others To Sell Insurance". Pretty Simple! With only 120 writing agents across the country, my mentor Nick Theodore made over 1.1million in 2019, 1.6 million in 2020 and is currently on pace to make well over that in 2021. What we do: We help others achieve financial independence by providing an opportunity to build a business with a focus on a sustainable and residual income. This is a sales position with unlimited potential! There is NO cold calling as these clients have sent in this request for the policy. We offer a revolutionary type of life insurance called “living benefit life insurance” that offers access to your death benefit without having to die. This new type of life insurance is the industry's best kept secret and practically sells itself. Out of the 800+ insurance carriers in America, we work exclusively with the few top rated carriers that offer the living benefit products such as Mutual of Omaha, TransAmerica, Foresters Financial, Americo, GPM, CFG, and many others. Only a small handful of companies offer these products and we partner with most of them. Training: All New Agents are trained by me, Griffin Carr, and Nick Theodore. All are industry leaders and take pride in developing a world class team. We take our agents through an easy to follow 7 step guide to ensure they are as prepared as possible before speaking to a client. While following the guidance of Nick Theodore & the Equis system, my life has been transformed and changed to where I am in control of my destiny and not building someone else's business. For the first time I am getting paid what I am worth! Nick has been in this industry for 11 years and has helped hundreds of agents get off to a fast start. He has led a multitude of individual agents to earning a multi six figure income. One agent in particular earned over $250,000 in their first year under Nicks leadership! He and I will ensure you are getting off to a fast and profitable start. Compensation: The average advanced commission an agent receives on each sale is $500 - $600. Agents putting in 25 - 35 hrs. a week typically make $2,000 - $5,000 per week Compensation comes directly from the insurance carriers as a direct deposit to your bank account. Must Haves: Clean criminal background Must live in the United States Must be 18 years or older TEXT me at ************ after you watch the video linked below and we can set up a quick phone interview. *******************************************
    $63k-87k yearly est. 60d+ ago
  • Sales Development-Paid Training

    Walker Retail Solutions

    Salesforce administrator job in Baton Rouge, LA

    At Walker Retail Solutions we let our results speak for themselves. We are committed to delivering unmatched results for every client we do business with. Our team of experts plan and execute marketing strategies for our clients that consistently produce results that far exceed the goals we set. We know our dedication to the education and development of our team will keep you and your business ahead of the curve. Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service while fostering our teams growth through a rewarding and progressive environment. Job Description Walker Retail Solutions is a marketing firm in the Baton Rouge area. Walker Retail is quickly becoming one of the fastest growing consulting, sales, and marketing companies. Walker Retail Solutions has pride in providing clients with a personal and professional approach to customer acquisition. Our ENTRY-LEVEL positions in our MARKETING and MANAGEMENT departments involves one-on-one interactions with the customers. Our talented teams of MARKETING and MANAGEMENT professionals represent our clients with unparalleled integrity to the business community. The Benefits of working at Walker Retail Solutions: · Rapid advancement · Training in all areas of Business Development · ENTRY LEVEL career opportunities in SALES and MARKETING The demand for our services are constantly increasing, leaving us to look for more representatives to join our firm. Our clients are asking for additional locations. Each supervised by a manager who started in the entry level position and progressed through our sales and marketing training program. All of our entry-level positions allow for rapid advancement into a branch management role. Management roles involve working with people on a daily basis, as well being cross trained in multiple areas of sales, marketing, and business management. Those selected will gain experience in sales and marketing, campaign management, advertising, human resources, and team development. Our work environment is incredibly important, and we are looking for candidates who work well in a team atmosphere. Job Requirements ● Excellent communication skills- both verbal and written ● Leadership experience ● Ability to work in a high energy and fast paced environment ● Ambition, strong work ethic and willingness to learn ● Be a self-starter with problem solving skills ● Be a career oriented individual searching for a CAREER with a company with rapid growth Thanks and Good LUCK!! ***************************** Additional Information All your information will be kept confidential according to EEO guidelines.
    $63k-89k yearly est. 2d ago
  • CRM Administrator - Student Success & Retention (Title III)

    Franciscan Missionaries of Our Lady University 4.0company rating

    Salesforce administrator job in Baton Rouge, LA

    Customer Relationship Management (CRM) Administrator - Student Success & Retention FranU Baton Rouge, La The Customer Relationship Management (CRM) Administrator - Student Success & Retention position is a vital role within Enrollment Operations and is dedicated to supporting post-matriculation student engagement, persistence, and completion. This position is responsible for managing student success workflows within the CRM, including early alert systems, intervention tracking, retention communications, and progression monitoring. The CRM Administrator will identify and resolve system and process issues that impact student persistence and success outcomes. In addition, the individual will be responsible for creating, documenting, and managing business process flows that support advising, academic support, and student success operations to ensure efficiency and a high level of service to currently enrolled students. This role will collaborate closely with Information Technology, Academic Affairs, Student Success, Financial Aid, the Registrar, and Student Life to ensure positive student progression, satisfaction, and timely completion. #CB Responsibilities Job Standards and Performance Expectations * Mission Alignment * Actively engages the Catholic and Franciscan mission and identity of Franciscan Missionaries of Our Lady University by modeling the Franciscan values, honoring the legacy of the founding congregation, promoting justice for the communities we serve, and integrating the Catholic and Franciscan intellectual traditions in programs, courses and services * Strategic CRM Administration and Maintenance * Oversee the administration, configuration, and maintenance of the CRM System (Technolutions Slate CRM), ensuring optional functionality, data integrity, user access management, and alignment with institutional objectives * Slate Process Auditing and System Enhancement * Conduct detailed audits, analyses, and reviews of Slate processes, proactively identifying opportunities for improvement, and independently designing and implementing system enhancements that promote operational efficiency * Data Management and Integration * Manage and oversee the import and export of data between Slate, Colleague, and other institutional systems. Ensure data integrity, accuracy, and compliance with University standards across all enrolled student, academic progress, advising, and student success records and documentation, supporting retention, persistence, and progression initiatives * Slate Reader and Review Process Oversight * Maintain, configure, and strategically update Slate review and case management tools, including the design and implementation of student success review forms, early alert workflows, and intervention processes aligned with institutional student success, retention, and advising policies and procedures * Reporting, Dashboards, and Data Analytics * Compile, analyze, and present student success, retention, persistence and progression data through strategic reports, dashboards, queries, and data visualizations that inform decision-making and support Enrollment Management and Student Success strategies * Slate Communications and Workflow Automation * Design, manage, and monitor Slate communication campaigns, workflows, automation rules, and delivery systems to enhance engagement and operational effectiveness * Training and Documentation * Develop and deliver comprehensive Slate training programs, resources, and documentation for new and existing users, ensuring knowledge transfer and system proficiency across the institution * Cross-Departmental Collaboration and Consultation * Serve as the primary liaison to internal departments, providing expert consultation on Slate capabilities and making strategic recommendations for system enhancements to support institutional policies * Other Duties as Assigned * Support various programs, events, and administrative tasks aimed at fulfilling institutional goals * Perform other duties as assigned Qualifications EXPERIENCE * One (1) yar of experience in Higher Education Student Success, Academic Advising, Retention, Enrollment Operations or Admissions, preferred; * One (1) year of experience using a CRM supporting post-matriculation workflows, preferred; * Experience with Technolutions Slate CRM (including Student Success/Retention functionality), preferred EDUCATION * Bachelor's Degree SPECIAL SKILLS * Ability to work flexible hours, as needed; * Superb organizational skills, problem-solving ability, and attention to detail; * Ability to work under pressure with multiple deadlines; * Excellent written and verbal communication skills; * Must be able to work independently and as a member of a Team; Ability to work collaboratively with a wide range of stakeholders across Enrollment Operations, Student Success, Academic Affairs, and Student Life; * Strong analytical skills to support student success workflows, interventions, and retention efforts.
    $46k-60k yearly est. 13d ago
  • System Administrator

    Venture Global LNG

    Salesforce administrator job in Cameron, LA

    Venture Global LNG (“Venture Global”) is a long-term, low-cost provider of American-produced liquefied natural gas. The company's two Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant design configuration, Venture Global's modular, mid-scale plant design will replace traditional designs as it allows for the same efficiency and operational reliability at significantly lower capital cost. Position Summary: We are looking for an experienced System Engineer with strong expertise in VMware virtualization, Windows/Linux server administration, cloud infrastructure, and enterprise backup solutions. This role is responsible for ensuring our server environments are reliable, secure, well-architected, and capable of supporting business growth. You will play a key role in managing and optimizing our on-premises data center and cloud platforms, while ensuring robust disaster recovery and business continuity. Responsibilities: VMware ESXi hosts, clusters, vCenter, and virtual server infrastructure. Administer Windows and Linux servers, Active Directory, Group Policy, DNS, DHCP, and related core services. Support and enhance cloud environments (Azure / AWS / Private Cloud). Configure and manage Azure and AWS networking components ( NSG, routing, and access control). Storage and Backup Solution Maintain and optimize SAN/NAS storage systems and server hardware. Implement and manage backup and disaster recovery solutions (Veeam / Druva etc.). Managing tape library backup with tape cycle for offsite backup management Monitor server performance and integrity using tools such as Logic Monitor and Live Action. Resolve escalated issues across cloud and on‑prem infrastructure. Monitor system performance, security, and capacity to ensure high availability. Security Patching and vulnerability mitigation Apply system patches, firmware upgrades, and lifecycle management. Troubleshoot infrastructure issues and provide tier-3 escalation support. Participate in on-call rotation for critical systems and after-hours maintenance. Maintain comprehensive technical documentation and Infrastructure diagrams. Identify and recommend enhancements to server performance, capacity, and scalability. Qualifications: Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience). 8+ years hands-on experience supporting server and virtualization environments. Virtualized Environment, ESXi, Storage and FiberChannels Active Directory site services, replication, OU, Group policy Experience working with cloud platforms (Azure, AWS, or similar). Solid experience with Windows Server and/or Linux administration. Experience of managing Veeam backup environment for enterprise. Datacenter Server and storage environment experience Strong knowledge of VMware technologies (ESXi, vCenter, vSAN preferred). Ability to document system processes, architecture diagrams, and procedures. Strong understanding of networking fundamentals (TCP/IP, VLANs, firewalls, routing). Strong verbal and written communication; ability to mentor and collaborate across teams. VMware VCP, Microsoft MCSA/MCSE, Azure/AWS Associate, or equivalent experience are a plus. Preferred Qualifications: Advanced knowledge of Linux OS for appliance support. Familiarity with access control models and network security frameworks. Venture Global LNG is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. #LI-Onsite #LI-Onsite
    $60k-80k yearly est. Auto-Apply 60d+ ago
  • Sales Opportunity

    Best Choice Roofing Holdings

    Salesforce administrator job in Monroe, LA

    Looking for a career that rewards your effort, drive, and ambition? Best Choice Roofing is seeking motivated individuals to join our nationwide team in a dynamic, customer-facing sales role. Whether you're an experienced salesperson or just starting out, we provide the tools, training, and support you need to succeed. This opportunity is ideal for someone who thrives on building relationships, enjoys working outdoors, and wants to control their own earning potential while helping homeowners protect their most important investment - their home. About Us Best Choice Roofing (BCR) has been protecting homes and building careers since 2009. What started as a small business has grown into one of the largest residential roofing companies in the U.S., with over 70 locations nationwide. As the #1 Owens Corning Platinum Preferred Contractor in America - a distinction held by less than 1% of roofing companies. BCR offers homeowners exclusive products, extended warranties, and unmatched service. But what truly sets us apart is our people. We believe in teamwork, integrity, and helping one another grow. What You'll Do Meet homeowners face-to-face to educate them on roof repair and replacement options. Inspect roofs and identify potential storm or weather damage (training provided). Guide homeowners through the insurance and restoration process with confidence and care. Generate leads and connect with potential customers through community engagement, referrals, and outreach. Represent BCR with professionalism and a commitment to delivering excellence every time. What We Offer Paid, hands-on training with ongoing professional development. Clear pathways for career advancement-many of our top leaders started in sales. A supportive, team-oriented culture that celebrates success. Company-provided resources, including marketing materials, digital tools, and customer leads. Comprehensive benefits package, including Medical, Dental, Vision, Life, and 401(k). Requirements Qualifications No roofing or construction experience required - we'll teach you everything you need to know. Valid driver's license and reliable vehicle required. Strong communication skills and a self-motivated attitude. Comfortable working outdoors and engaging with new people daily. Ability to climb ladders and conduct roof inspections (safety training provided). Why Best Choice Roofing? At BCR, success isn't about where you start - it's about how far you're willing to go. We reward hard work, celebrate achievements, and believe the best teams are built by people who support one another. Join a company where your growth is our goal. Apply today and see why so many of our team members call BCR a life-changing opportunity.
    $63k-87k yearly est. 60d+ ago
  • Empower System Administrator

    Onpath Credit Union 3.8company rating

    Salesforce administrator job in Louisiana

    At OnPath Credit Union, we share a passion for delivering exceptional service. Your primary role will involve building relationships with our members, offering personalized solutions and identifying opportunities to help them achieve financial success. If you thrive in an environment with team members who truly enjoy what they do and you are sales driven and motivated to succeed, then OnPath is the place for you! Voted eleven years in a row as one of the Top 40 Places to Work by the Times Picayune, we offer: • Competitive Compensation • Impressive Benefits Package including Medical, Dental, Life Insurance, and 401(K) Plan • Paid Vacation, Wellness, Sick Time, and more! Interested? Become part of the OnPath team that believes exceptional service defines the core of who we are. Our Mortgage Department is looking for an Empower System Administrator to join our team! The salary range for this position is $96,137.75 to $144,206.63 based on skills and experience. This position is classified as Remote. SCOPE: As a dedicated member of the OnPath FCU team, this role performs a variety of tasks that in partnership with the surrounding departments, provides cost effective financial services for the benefit of our members who are our primary focus. Our core values are what make us E.P.I.I.C. We are Empathetic to the vast situations and needs of our members and to each other. We are Passionate about the financial growth and success of our members. We are Innovative in our ideas and goals to remain at the top of our class in financial services. Our Integrity is not an option. We require our employees to be honest and have strong moral principles. We are Committed to our promise to be the best financial advocates for our members and the communities we serve. Responsible for providing dedicated support for the loan origination system and managing related critical initiatives. Perform day-to-day administrative functions for Empower while following best practices for security and system management. Analyze system configuration and provide recommendations for optimization and adherence to best practice and/or established development standards. Will be involved throughout the solution development lifecycle as the requirements subject matter expert and expected to take responsibility and ownership for the requirements artifacts produced. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. MAJOR DUTIES AND RESPONSIBILITIES: Responsible for Empower system configuration to ensure system performs as required. Verify, manage, administer, communicate, and resolve system issues. Gather and document business requirements, formulate use cases, track requirements, provide status and ensure quality solution throughout the project. Coordinate with internal business partners for updates and customizations. Analyze software upgrades and what effects they have on the department prior to implementation. Address system changes and procedure changes with Operations and other required internal teams. Build and maintain technical relationships with internal and external teams. Effectively communicate technical proposals to team members and management. Develop and maintain Empower documentation for development standards, processes and procedures. KNOWLEDGE AND SKILLS Experience Five years to eight years of similar or related experience, including preparatory experience. Education/Certifications/Licenses A college degree. Bachelor's degree in business, computer science, information systems or analytical techniques preferred, or equivalent work experience. Interpersonal Skills The ability to motivate or influence internal or external senior level professionals is a critical part of the job, requiring a significant level of influence and trust. Obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogues, as well as a professional level of written communication skills are essential to the position. Other Skills • Five plus (5+) years of Empower system administration experience required including configuration, testing, triage and release management with Empower SaaS application. • Strong Empower knowledge around: -LOS: Setups, Mapping Trees, Workflow Designer, Document Designer, Orchestration Engine, Migration Center -POS: Borrower & Loan Officer Portals -Integrations/Services/AI: Exchange, API/Development Work, AIVA -Docs/eClosing: Wolters Kluwer -Product & Pricing: Optimal Blue, Native PPE -Reporting: AIVA -Task/exception-based workflow knowledge preferred • Familiarity with Empower integrations to external systems. • Strong working knowledge of mortgage and consumer (home equity) loan manufacturing processes from origination to post-closing. • Knowledge of business analysis process and definition of software requirements; familiarity with relational database and client-server concepts. • Intermediate Microsoft Office technical skills. • Strong analytical and problem-solving skills, with the ability to perform complex business and product requirement analysis and then translate them into configuration specifications. • Ability to understand complex problems and to collaborate and explore alternative solutions. • Ability to make decisions that have significant impact on the department's credibility, operations, and services. • Adaptability to adapt to rapidly evolving business priorities and direction. • Experience must include working independently on large and complex projects that built or enhanced production systems. ADA Requirements Physical Requirements Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Disclaimers Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OnPath FCU is an EOE/M/F/Disability/Veteran
    $96.1k-144.2k yearly 42d ago
  • Systems Administrator

    Job Details

    Salesforce administrator job in Baton Rouge, LA

    Do you dream in PowerShell, speak fluent Group Policy, and occasionally argue with printers (and win)? If so, we want you on our team! We're looking for a Systems Administrator who knows their way around Windows Servers, Active Directory, SCCM, Intune, Microsoft 365, and Teams Voice. VMware skills are a nice bonus, but if you can tame patch cycles, wrangle stubborn updates, and keep users happily connected, you're already our kind of IT hero. What You'll Do Keep our Windows Server and Active Directory environment running smoother than a reboot after Patch Tuesday. Deploy and manage workstations with SCCM and Intune (no more “it works on my machine” excuses). Manage Microsoft 365 and Teams Voice (yes, phones are still a thing). Handle patching and vulnerability remediation like a pro. Provide Tier 2/Tier 3 support (a.k.a. the problems that Google doesn't solve). What We're Looking For Minimum of a two-year degree in IT or related field (Bachelor's preferred). At least five years of sysadmin wizardry. Strong knowledge of Windows Server/AD, SCCM, Intune, M365. Able to work evenings/weekends when the gremlins of downtime appear. Great troubleshooting skills and an even better sense of humor. See below for all of the particulars. College: LCTCS Department: Operations Sub department: Information Technology Type of Appointment: Full time - Regular Salary: Will be commensurate with both education and experience. Duties and Responsibilities: Windows Server & Active Directory Management • Administer, configure, and maintain Windows Server environments, including file/print services, DNS, DHCP, and Group Policy. • Support, manage, and assist with the design of Active Directory, including OU structure, account provisioning, authentication, and access controls. • Perform routine system monitoring, troubleshooting, and patching of Windows servers. • Document and maintain standard operating procedures for server and AD administration. Endpoint & Workstation Management • Create, maintain, and deploy desktop images for new and existing hardware. • Configure, maintain, and support the SCCM environment for OS deployment, software distribution, and updates. • Research and evaluate software imaging solutions for enterprise-wide implementation. • Provision and manage Windows devices using Intune, ensuring compliance and security standards are met. • Develop and maintain standard installation packages and automated deployment via AD GPO and SCCM. • Research and evaluate new workstation hardware (PCs, laptops, handheld devices) to set organizational standards. • Analyze and test hardware/software interoperability and compatibility with the enterprise environment. Cloud & Collaboration Tools • Administer Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, and user licensing. • Configure and support Microsoft Teams Voice, including call flows, number assignments, and end-user support. • Assist end-users with adoption and troubleshooting of Microsoft collaboration technologies. Security & Compliance • Provide patch management and vulnerability remediation across servers and workstations. • Ensure compliance with organizational security policies and applicable regulations. • Collaborate with IT security teams to proactively identify, mitigate, and remediate threats. Virtualization (Supporting Role) • Perform basic administration and monitoring of VMware vSphere environments. • Support provisioning and maintenance of virtualized Windows servers as needed. Other Responsibilities • Provide Tier 2/Tier 3 support for escalated system and workstation issues. • Maintain detailed documentation of procedures, standards, and system configurations. • Collaborate with IT teams to design and implement improvements and new solutions. • Provide after-hours support as part of an on-call rotation (including evenings and weekends). Required Education: Associate's degree (2 year) in Information Technology or related field Required Experience: • Minimum of 5 years of related experience in systems administration • Experience configuring and supporting Microsoft Teams Voice. Required Knowledge, Skills and Abilities: • Strong knowledge of Windows Server, Active Directory, Group Policy, SCCM, Intune, and Microsoft 365 administration. • Familiarity with virtualization technologies (VMware preferred). • Solid understanding of IT security, patching, and vulnerability remediation practices. • Strong troubleshooting, analytical, and communication skills. • Ability to work evenings and weekends as required. Preferred Education: Bachelor's degree preferred. Benefits: As a member of the Louisiana Community and Technical College System, LCTCS has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment. Application Deadline: Applications will be accepted and position will remain open until filled. Application Instructions: Applicants for this position should submit a cover letter that addresses the outlined responsibilities, a resume, and the names and contact information for three professional/work-related references. *If selected, applicant will be asked to provide a certified copy of transcript prior to final offer. In accordance with LCTCS Policy #6.036, a criminal history check will be conducted on all new hires. LCTCS participates in the federal E-Verify system for identification and employment eligibility purposes. LCTCS is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information about the Louisiana Community and Technical College System, visit **************
    $60k-79k yearly est. 60d+ ago
  • Systems Administrator

    Www.Exigotechnology.com

    Salesforce administrator job in Baton Rouge, LA

    Exigo Technology Services is seeking a Systems Administrator to join our managed services team to manage large and small client infrastructure on premise and in the cloud utilizing our tools and processes. Job Purpose Must be able to support all aspects of network infrastructure and Microsoft platforms. Must have competent and current understanding of windows server 2016 or higher Active Directories, domain infrastructure to include identity management, server setup and management, Network administration with top-notch troubleshooting and results-oriented technical skills Main Responsibilities Server configuration, support, troubleshooting, maintenance Manage servers, including e-mail, print, and backup servers and their associated operating systems and software Router / firewall configuration and support General knowledge of Azure and/or AWS Active Directory configuration, management, troubleshooting Ability to conduct research into networking issues and products as required Perform presales hardware and software recommendations Research technical issues and resolutions online Enter time and expense into customer management system on a timely basis Close tickets and tasks assigned to you and enter resolution information Mentor desktop and field technicians Assist in defining technology best practices for our company and customers Perform remote and some onsite support to our customers Decision Making To keep under regular review all of our technical processes and report any recommended changes. You are responsible for customer infrastructures. You will help make decisions on specific hardware/software requirements that customers may need as well as recommending time frames for installation & support processes. Working Relationship & Contacts You will be in direct contact with customer liaison and the users of the customer's network. You will be in contact all managed services team members for the customer, including the lead consultant for the customer and desktop support team members. Personal Requirements: College or 5+ years experience 2-5 years experience in network/seerver support services, certifications a plus Hands-on hardware troubleshooting experience Strong written and oral communication skills Strong interpersonal skills Highly self motivated and directed Keen attention to detail Ability to effectively prioritize and execute tasks Strong customer service orientation Experience working in a team-oriented, collaborative environment Knowledge of LAN / WAN design topology implementation Proficient with Cloud, SANS, NAS storage devices Experience with VPN, IPSEC, Certificate and other security services Knowledge in cloud and on premise Infrastructure
    $60k-79k yearly est. 60d+ ago
  • Gateway Engineering & Support Engineer

    Globalstar Updated

    Salesforce administrator job in Covington, LA

    Who we are: Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007. Today, leveraging its low-earth orbit (LEO) satellite constellation, Globalstar reliably connects and protects assets, transmits key operational data, and saves lives - from any location - for consumers, industrial companies and government agencies in over 120 countries. With a portfolio that includes SPOT GPS messengers, next-generation IoT products and modems, and cloud-based telematics solutions, Globalstar's cost effective satellite-powered innovations give users visibility and intelligence for improving safety and operational efficiencies. What we offer: Work/Life Balance: Paid Time Off, Paid Holidays Financial Benefits: 401(k) Plan with Company Match, Employee Stock Purchase Program, Voluntary and Company Paid Group Life Insurance, Short- and Long-Term Disability Insurance, Medical FSA, Dependent Care, Competitive Salaries Health & Wellness: Health Insurance, Dental Insurance, Vision Insurance, Employee Assistance Program, Comprehensive and Interactive Wellness Program Job Summary: The GES personnel provide advanced technical and project support for Globalstar's Gateway Systems. They interface with all technical departments to provide project, troubleshooting, and repair support, primarily focused on supporting Gateways during incidents and downtimes. All staff in the GES department are dedicated to maintaining system uptime and preserving all elements of the Service Level Agreements (SLA). Supervisory Responsibilities: None Duties/Responsibilities: Work with overlapping departments including engineering technical support, reliability engineering department, and operations to analyze collected operational data with the goal of improving overall network performance. Collect data and perform validations and verification on existing and new systems to define/refine requirements and thresholds for system performance improvements. Operational software and product test support. Take ownership of projects, identify and create new processes to optimize network performance. Conduct proactive system performance analysis (tracking and monitoring) to ensure all platforms are performing nominally. Cross train others in the department, accept cross training from others in the department. Provide training on all duties to other departments. Diligently work to resolve all assigned tickets. Help to create and maintain operational documentation including solutions documents, technical bulletins, and recommended Operations and Maintenance procedures. Provide technical support and assistance to Operations personnel in fault diagnosis, troubleshooting and repair of all operational equipment. Support SMEs by providing insight based on lessons learned during work on operational tickets. Skills and Competencies: Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments and levels of management Ability to work under pressure within deadlines Ability to continuously learn and upgrade technical skills and understanding Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments, levels of management, and technical/engineering personnel Language skills in addition to English, preferred Education, Experience, and Licenses/Certifications: Degree from an accredited engineering program (i.e., mechanical, electrical, aerospace) A minimum of 5 year's experience preferred with applicable skills/competencies Strong and proven ability to logically analyze, summarize and solve issues, then verifying and documenting solutions in complex technical environments Possess a clear understanding of satellite-based communication Must have strong knowledge of Networking Concepts, Security practices, and Satellite Base Stations Experience preferred with automated scripting in any language, Power BI, AWS, Grafana, JIRA Preferred - Significant experience with large technical projects Experience in applicable satellite communications industry or military experience working with wireless communications networks Additional industry (Satellite, Data, RF, Communications, Operations) training and/or certifications RF analysis/measurement experience Familiarity with Linux based OS, data collection and presentation software Familiar with AWS data tools (S3, Kinesis, Kinesis Analytics, etc) Experience with Power BI A clear understanding of datasets for wireless communication systems  Procedural writing skills and experience an asset Physical Requirements: Willingness and ability to travel domestically and internationally for short-, medium-, and long-term assignments; valid passport required Willingness and ability to work after regularly scheduled hours as needed Willingness and ability for a shared on-call schedule Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours) Ability to lift 15 pounds at times Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job Marginal Functions: A review of this may have omitted some of the marginal functions of the position that are incidental to the performance of the job duties and responsibilities. This job description, in no way, states or implies that these are the only duties and/or responsibilities to be performed by the employee in this position. The employee in this position will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.
    $60k-79k yearly est. 60d+ ago
  • Digital Banking & Payments Administrator

    Home Bank 4.3company rating

    Salesforce administrator job in Lafayette, LA

    PURPOSE OF THE JOB The Digital Banking & Payments Administrator plays a pivotal role in supporting the operational and compliance needs of our Digital Banking & Payments team. This position ensures accurate reporting, secure system access, and efficient administrative workflows across multiple banking platforms. MAIN DUTIES OF THE JOB Reporting & Metrics Compile and present department productivity and product usage statistics. Perform quarterly reporting for card networks and review invoices for billing accuracy. Risk Management & Compliance Ensure adherence to banking regulations, internal controls, and compliance standards (Reg E, Reg Z, PCI DSS, FFIEC, etc.). Support risk assessments, audits, and gap analyses; maintain audit readiness and support regulatory examinations. Process Improvement & Optimization Identify opportunities for process automation, workflow optimization, and system enhancements. Develop and revise department procedures and intranet resources to reflect best practices and regulatory changes. Incident Management & Response Assist with the development and testing of the Business Continuity and Disaster Recovery Plan. Provide support for critical functions during actual disaster recovery efforts to ensure continuity of critical digital banking functions. Access & Permissions Administer user access and permissions for banking applications. Additional Responsibilities Address support and research requests via phone, email, and service request systems. Assist with the completion of initiatives and projects that support the Digital Banking strategic vision, including bank integration projects. Perform additional tasks as needed. WHAT WILL YOU NEED TO SUCCEED Bachelor's degree in finance, Business Administration, or a related field, preferred Minimum of 1-2 years in banking or digital banking and payments operations. Basic knowledge of banking regulations. Strong analytical, communication, and problem-solving skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Ability to use good judgement and be discrete with confidential information. HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER GOOD CREDIT IS A MUST CREDIT REPORT IS REQUIRED FOR EMPLOYMENT
    $38k-65k yearly est. Auto-Apply 17d ago
  • Sales Opportunity

    Best Choice Roofing Holdings

    Salesforce administrator job in Bossier City, LA

    Looking for a career that rewards your effort, drive, and ambition? Best Choice Roofing is seeking motivated individuals to join our nationwide team in a dynamic, customer-facing sales role. Whether you're an experienced salesperson or just starting out, we provide the tools, training, and support you need to succeed. This opportunity is ideal for someone who thrives on building relationships, enjoys working outdoors, and wants to control their own earning potential while helping homeowners protect their most important investment - their home. About Us Best Choice Roofing (BCR) has been protecting homes and building careers since 2009. What started as a small business has grown into one of the largest residential roofing companies in the U.S., with over 70 locations nationwide. As the #1 Owens Corning Platinum Preferred Contractor in America - a distinction held by less than 1% of roofing companies. BCR offers homeowners exclusive products, extended warranties, and unmatched service. But what truly sets us apart is our people. We believe in teamwork, integrity, and helping one another grow. What You'll Do Meet homeowners face-to-face to educate them on roof repair and replacement options. Inspect roofs and identify potential storm or weather damage (training provided). Guide homeowners through the insurance and restoration process with confidence and care. Generate leads and connect with potential customers through community engagement, referrals, and outreach. Represent BCR with professionalism and a commitment to delivering excellence every time. What We Offer Paid, hands-on training with ongoing professional development. Clear pathways for career advancement-many of our top leaders started in sales. A supportive, team-oriented culture that celebrates success. Company-provided resources, including marketing materials, digital tools, and customer leads. Comprehensive benefits package, including Medical, Dental, Vision, Life, and 401(k). Requirements Qualifications No roofing or construction experience required - we'll teach you everything you need to know. Valid driver's license and reliable vehicle required. Strong communication skills and a self-motivated attitude. Comfortable working outdoors and engaging with new people daily. Ability to climb ladders and conduct roof inspections (safety training provided). Why Best Choice Roofing? At BCR, success isn't about where you start - it's about how far you're willing to go. We reward hard work, celebrate achievements, and believe the best teams are built by people who support one another. Join a company where your growth is our goal. Apply today and see why so many of our team members call BCR a life-changing opportunity.
    $63k-87k yearly est. 60d+ ago

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