Salesforce administrator jobs in North Little Rock, AR

Overview The successful candidate will be responsible for the demonstration, training and sale of advanced Diagnostic equipment to our Franchisees and customers. The successful candidate will be experienced in automotive diagnostics and have previous sales experience. The successful candidate must have a good understanding of electronic equipment, be self-motivated with the ability to work effectively within a team environment. A vehicle for business use, flexibility to travel and a valid driver's license, are required. Successful candidates have come from fields such as Service Advisors, Mechanics, Service Technicians, Service Managers, Shop Owners, etc. Job Responsibilities: Direct sale of Diagnostic products to shop owners Perform business evaluation/coaching rides with Franchisees Teach product and sales skills to Franchisees Secure orders for additional Diagnostics products Demonstrate products to customers Perform product training to customers Attend field meetings to present promotions Staff and support trade-shows, and attend sales meetings as required Perform customer education/sales seminars Maintain assigned inventory levels Job Requirements: Understanding and operation of electronic equipment Self-motivated with the ability to work effectively within a team environment Excellent PC skills and Internet experience Territory management Vehicle for Business use and Valid Driver's License Snap-on Diagnostics offers a competitive compensation package: Base Salary ($56,000) + Commission + Bonus with a potential to earn $90,000 plus annually Comprehensive benefits, tuition and pension plan Opportunities for growth and development. Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran

PerfectVision Manufacturing is a dynamic, leading solutions provider in the Telecommunications industry with several channels from satellite resellers to wireless contractors and everything in between. We are seeking a skilled Salesforce Developer to join our growing team. The ideal candidate will have hands-on experience with Salesforce Sales Cloud and Service Cloud, with a strong understanding of business processes and CRM best practices. Experience with Field Service and Salesforce E-commerce (Commerce Cloud or B2B/B2C Commerce) is a strong plus. This is a mid-level role best suited for a self-motivated individual who can translate business requirements into scalable Salesforce solutions, collaborate cross-functionally, and write clean, maintainable code using Apex, Lightning Components, and Flow. ESSENTIAL FUNCTIONS Design, develop, and maintain customized solutions within the Salesforce platform. Implement and support solutions across multiple Salesforce. Work with cross-functional teams to gather requirements and translate them into technical designs. Build and customize Lightning Components (Aura and LWC), Apex Classes, Triggers, and Visualforce pages. Utilize Flows and other declarative tools to automate business processes. Maintain and optimize data models, security (profiles, roles, permission sets), and integrations. Collaborate with admins, QA, and project managers throughout the development lifecycle. Troubleshoot and resolve issues as they arise in a timely manner. Stay up to date on Salesforce platform enhancements and best practices. POSITION QUALIFICATIONS Education Bachelor's degree or equivalent experience Experience 3 - 5 years of Salesforce development experience. Strong knowledge of Sales Cloud and Service Cloud functionality and configuration. Experience with Field Service Lightning (FSL) and/or Salesforce Commerce Cloud (B2C/B2B) is highly desirable. Proficient in Apex, Lightning Web Components (LWC), SOQL, and Visualforce. Familiarity with Salesforce APIs and integration patterns (REST/SOAP). Experience working in Agile/Scrum environments. Salesforce Platform Developer I certification required; Platform Developer II is a plus. Experience with version control tools (e.g., Git, GearSet) and CI/CD pipelines is a plus.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** We are seeking a dynamic, automation-centric Design Support Engineer who thrives in collaborative, fast-paced environments. In this role, you will implementing automation, AI, scripting, and data-driven solutions to support our solution engineering and architecture teams, directly impacting how we deliver innovative, scalable, and intelligent customer solutions. Your high EQ and strong collaboration skills will be essential as you work across multiple teams and organizations, navigating ambiguity to drive customer success in a rapidly evolving technology landscape. You will partner closely with Solution Engineering Architects, Technology architects, platform engineers, commercial excellence teams, Sales, Customer Success, and Product teams to drive innovation and co-create solutions that harness automation, scripting, and AI capabilities. Your strategic discovery and customer needs analysis will impact solution design, emphasizing scalable automation that enhances operational efficiency, security, and customer experience. **The Main Responsibilities** + **Build and Validate Automation & AI:** Support the integration of automation, AI, and advanced analytics into everyday tasks and tools, ensuring solutions are scalable, efficient, and future-proof. Develop and maintain automation workflows using scripting languages (e.g., Python, PowerShell, Bash) alongside tools like UiPath, Automation Anywhere, and automation frameworks to streamline complex processes. Awareness of how to simplify a task and replicate using backend scripting is a plus. + **Leverage Infrastructure as Code (IaC):** Use tools such as Terraform, Ansible, Chef, or Puppet to automate provisioning and management of cloud and on-premises infrastructure, ensuring solutions are reliable and repeatable. (This is a north-star initiative for demonstrations and sand-boxing.) + **Implement CI/CD Pipelines:** Assist in deploying solutions through automated pipelines using GitLab CI/CD and Azure DevOps. Develop and integrate scripts to automate build, test, and deployment processes, ensuring consistent 1:1 automation across environments. Collaborate with multiple teams and organizations to optimize pipeline performance, enforce quality gates, and support continuous delivery best practices. + **Data Baselining:** Ability to work across teams to build and baseline data lakes, enabling the development, training, and lifecycle management of AI agents for tiered architecture support to direct and indirect stakeholders, customers, and partners. + **Data Integration:** Data Integration into Salesforce, Azure, or on-premise cloud environments by partnering with cross-functional teams to design and implement secure, scalable data pipelines. Leverage APIs, Power Platform connectors, and automation frameworks to enable seamless data exchange across enterprise systems. Ensure integrations align with governance standards and support real-time and batch processing for AI-driven insights and automation workflows. + **Network & Security Automation:** Utilize scripting and automation APIs from Cisco, Palo Alto, Fortinet, or other security vendors to streamline network provisioning, enforce security policies, enhance threat detection, and accelerate incident response for hybrid cloud and enterprise environments. Collaborate with multiple teams to implement scalable, policy-driven automation workflows that reduce manual effort and improve response times. + **Data-Driven Analysis & Innovation:** Use scripting (Python, R, SQL, etc.) in combination with automation tools to analyze customer environments, generate insights, and design scalable, automation-enabled solutions. + **Collaborate & Communicate:** Work seamlessly across cross-functional teams, managing ambiguity and fostering trust through high EQ. Clearly articulate complex technical solutions and business impacts to both technical and non-technical stakeholders, ensuring alignment and shared understanding across the organization. + **Feedback & Continuous Improvement:** Provide insights on automation opportunities, customer experiences, and potential enhancements to products and services. + **Customer Support & Pre-Sales Enablement:** Support technical sales efforts by showcasing automated and AI-powered solutions, engaging in demos, RFPs, RFIs, and technical design discussions to drive customer success. **What We Look For in a Candidate** + Bachelor's degree or equivalent in engineering, computer science, or related field + 2+ years of experience working in automation, scripting, AI/ML, solution engineering, or consulting + Proficiency with scripting languages such as Python, PowerShell, Bash, and familiarity with scripting for automation tasks + Experience with automation tools and frameworks like UiPath, Automation Anywhere, Blue Prism, Terraform, Ansible, Jenkins, Kubernetes, and AI/ML platforms + Strong understanding of modern network infrastructure, virtualization, cloud environments, and security automation + Demonstrated high EQ, excellent collaboration skills, and the ability to navigate ambiguity in complex environments + Experience working within Agile and DevOps cultures, with a continuous improvement mindset + Excellent verbal and written communication skills, including translating technical solutions into business value + Ability to work independently and collaboratively to deliver innovative customer solution + Willingness to travel as needed. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $82,969 - $110,625 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $87,117 - $116,156 in these states: CO HI MI MN NC NH NV OR RI $91,266 - $121,688 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote \#LI-AW1 Requisition #: 340683 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Are you ready to dive deep into the latest cloud technologies, and be part of an impactful operations team? If you're an US citizen with a passion for cloud computing, strong social skills, and a desire to learn, this is your time to shine! Translate your industry knowledge into large-scale success with a tech leader. Customers rely on Oracle Cloud Infrastructure (OCI) to power their business as they take on some of the world's biggest challenges. We're looking for a Technical Operations Engineer who would be responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide critical issue support to a wide variety of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. **Responsibilities** Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis. + U.S. Citizen + **Must be located in either Austin, TX, Seattle, WA or Reston, VA** + **Ability to work evening shift from 11PM to 9AM (eligible for shift differential pay)** + Bachelor's degree, in Computer Science, or equivalent work experience. + Experience with Linux System Administration, Networking, Storage, Compute and Virtualization + Experience participating in or running incident bridges. + Customer focus, passion for delighting customers. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $35.24 to $76.06 per hour; from: $73,300 to $158,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Closing Date: 12/30/2025 Type of Position: Professional Staff - Project/Program Administration Job Type: Regular Work Shift: Day Shift (United States of America) Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): * Health: Medical, Dental and Vision plans available for qualifying staff and family * Holiday, Vacation and Sick Leave * Education discount for staff and dependents (undergraduate only) * Retirement: Up to 10% matched contribution from UAMS * Basic Life Insurance up to $50,000 * Career Training and Educational Opportunities * Merchant Discounts * Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department: OHR | Organizational Development Department's Website: Summary of Job Duties: The Learning Management System (LMS) Administrator provides administrative and configuration functions for the design and operation of the Workday Learning management system. The LMS Administrator partners with the Senior OD team and content owners across the enterprise to maintain a consistent philosophy for online delivery and tracking. Provides training to stakeholders to ensure successful navigation of the system. Qualifications: Minimum Qualifications: * Bachelor's degree in a relevant field. * Four (4) years of relevant professional experience. Special knowledge, abilities and skills: * Proficiency with Workday Learning. * Pursues innovative approaches for providing business solutions * Works effectively in an independent and collaborative setting * Ability to manage multiple projects simultaneously * Excellent content development, presentation and facilitation skills; verbal and written communication skills. Physical Requirements: Sitting, standing and computer use for extended periods of time Preferred Qualifications: * Master's degree in Education or a related field. * Workday experience is a plus. * Experience in a healthcare environment is a plus. Additional Information: Key Responsibilities: * Provides administrative and configuration functions for design and operation of the Workday Learning management system and develops online training to support enterprise learning needs. * Responsible for updating and maintaining the online employee onboarding experience. * Carries out defined application administrative processes. * Tests patches, upgrades and new versions of the software. * Collaborates with team members and stakeholders in evaluating options for configuration. * Assists with investigating and correcting problems and is the UAMS liaison with the IT division and UA systems office for escalations. * Works independently and collaboratively on projects of medium complexity impacting multiple areas and functions. * Manages the Training Coordinator and Online Training Associate. * Experience with WordPress is also required. * Completes other duties and projects as assigned. Salary Information: Commensurate with education and experience Required Documents to Apply: Resume, Unofficial/Official Transcript(s) Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: N/A Frequent Physical Activity: N/A Occasional Physical Activity: N/A Benefits Eligible: Yes

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 12/30/2025 Type of Position:Professional Staff - Project/Program Administration Job Type:Regular Work Shift:Day Shift (United States of America) Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department:OHR | Organizational Development Department's Website: Summary of Job Duties:The Learning Management System (LMS) Administrator provides administrative and configuration functions for the design and operation of the Workday Learning management system. The LMS Administrator partners with the Senior OD team and content owners across the enterprise to maintain a consistent philosophy for online delivery and tracking. Provides training to stakeholders to ensure successful navigation of the system. Qualifications: Minimum Qualifications: Bachelor's degree in a relevant field. Four (4) years of relevant professional experience. Special knowledge, abilities and skills: Proficiency with Workday Learning. Pursues innovative approaches for providing business solutions Works effectively in an independent and collaborative setting Ability to manage multiple projects simultaneously Excellent content development, presentation and facilitation skills; verbal and written communication skills. Physical Requirements: Sitting, standing and computer use for extended periods of time Preferred Qualifications: Master's degree in Education or a related field. Workday experience is a plus. Experience in a healthcare environment is a plus. Additional Information: Key Responsibilities: Provides administrative and configuration functions for design and operation of the Workday Learning management system and develops online training to support enterprise learning needs. Responsible for updating and maintaining the online employee onboarding experience. Carries out defined application administrative processes. Tests patches, upgrades and new versions of the software. Collaborates with team members and stakeholders in evaluating options for configuration. Assists with investigating and correcting problems and is the UAMS liaison with the IT division and UA systems office for escalations. Works independently and collaboratively on projects of medium complexity impacting multiple areas and functions. Manages the Training Coordinator and Online Training Associate. Experience with WordPress is also required. Completes other duties and projects as assigned. Salary Information: Commensurate with education and experience Required Documents to Apply: Resume, Unofficial/Official Transcript(s) Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:N/A Frequent Physical Activity:N/A Occasional Physical Activity:N/A Benefits Eligible:Yes

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for Systems Admin in Little Rock AR, who will be responsible for installing, configuring and maintaining the applications environment. The Applications System Administrator will be responsible for installing, configuring and maintaining the applications environment. Responsible for performing software installations and maintenance to existing installations. Responsible for process and task automation through the use of scripting technologies such as Bash, Perl, and Python. Qualifications Scripting technologies such as Bash, Perl, Python, etc. Additional Information Webcam interview is acceptable.

The role of a ServiceNow Platform Administrator involves managing and maintaining the ServiceNow platform to ensure its optimal performance and alignment with organizational needs. This includes tasks like system upgrades, user provisioning, reporting, and problem resolution, as well as managing access controls, and user permissions. + Tier 1 support of ServiceNow Platform Incidents, identifying issues and further troubleshooting efforts. + Collaborate with stakeholders to address system problems . + Serves as the back up to respond to user requests for system needs and upgrades or handles request that are more complex. + Troubleshoots and resolves complex problems in an efficient manner with little to no supervision. + Troubleshoot integration issues such as system/service accounts, API's, User Management Certs, etc. + Manage Dashboards and reports to provide insights into platform usage, license allocations, and performance. + Support data driven decision making . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + ServiceNow Certified System Administrator (CSA) Required and other relevant certifications are optional. **Other Job Specific Skills** + Extensive experience reviewing various system log files. + HIWAVE management. + Proficiency in ServiceNow administration and development. + Knowledge of scripting languages like JavaScript, HTML, and CSS. + Strong analytical skills to diagnose and resolve technical issues. + Ability to communicate effectively with technical and non-technical stakeholders. + Prior experience in IT Service Management (ITSM). **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 65,400 - $100000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Southwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas' Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on! We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way. We believe in supporting our employees through a fantastic benefits package: Competitive and transparent pay with bonus opportunities Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance Relocation bonus (if applicable) Hybrid working environment for positions that are eligible Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP COMPENSATION INFORMATION The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process. Lead Database Administrator Pay Range: $109,500.00 - $142,250.00 Senior Database Administrator Pay Range: $95,200.00 - $123,700.00 Database Administrator II Pay Range: $76,000.00 - $96,900.00 Join Our Team as a Database Administrator Team! We're currently seeking talented individuals to join our Database Administration Team to support the mission-critical systems that keep the power grid running reliably across the central United States. Whether you're a seasoned expert or building on your DBA career, Southwest Power Pool (SPP) offers a collaborative environment, exciting technical challenges, and the opportunity to make a real impact. Database Administrator Opportunities - Multiple Openings at All Levels Lead Database Administrator As a Lead DBA, you'll guide the design, installation, upgrade, and optimization of our database environments. You'll drive best practices, lead large-scale initiatives, and collaborate across teams to ensure the health and performance of our mission-critical data systems. This role also supports strategic planning and may represent SPP at external technical committees, including NERC working groups. What You'll Do: Lead the design and architecture of enterprise-level database systems Oversee database upgrades, backups, monitoring, and tuning Guide and mentor DBA team members Develop and document operational standards and procedures Collaborate across departments and with external stakeholders Senior Database Administrator - As a Sr. DBA, you'll support database design, installation, and administration. You'll play a key role in performance tuning, backup and recovery processes, and implementing operational standards. This role works closely with senior technical leadership to maintain database integrity and reliability. What You'll Do: Assist in the design and implementation of new database environments Perform regular maintenance, upgrades, and backups Collaborate with technical teams to resolve database issues Contribute to documentation and best practices Coordinate with technical leads and management for specialized support Database Administrator II As a DBA II, you'll focus on the daily operations of our databases, including maintenance, backup, restoration, and performance monitoring. You'll assist in environment design and contribute to the continuous improvement of DBA practices and procedures. What You'll Do: Monitor and maintain database systems and services Assist with database environment design and storage planning Implement and document DBA team procedures Support backup and recovery efforts Collaborate with peers and technical leads Apply today to join a team where your expertise and innovation help keep the power grid secure and efficient. To be successful in the role we're looking for: Bachelor's degree in an Information Technology-related field, or equivalent job-related experience Lead Database Administrator: Eight (8) years database management experience Senior Database Administrator: Five (5) years database management experience Database Administrator II: Three (3) years of database management experience Excellent written and oral communications skills Excellent analytical and problem solving abilities Effective working knowledge/experience with Unix or Linux operations systems Understanding of and compliance with SPP Policies and Procedures Preferred Qualifications: Expertise with Exadata Cloud at Customer (ExaCC) architecture, administration, installation, configuration, performance tuning, migration, patching, upgrade, etc. Experience with Oracle Experience with ExaCC and features like: Smart Scan Storage Indexing Security Management Automation Techniques Backup and Recovery Data Governance Data Masking and Subsetting Data Warehouse design and implementation Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position Type, Location, and Hours: This is a full-time, onsite hybrid position based in Little Rock, Arkansas. The standard workweek is Monday through Friday, from 8:00 a.m. to 5:00 p.m., with extended hours potentially required. Travel Requirement: This position requires minimal travel (approximately 10%). SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at ********** and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool. Full job descriptions will be made available to those selected for an interview.

As a Support Analyst at Acoustic, you will join a customer-centric team focused on providing an exceptional support experience to our customers. Acoustic is bringing cutting-edge technology to the marketing technology space. This role provides an exciting opportunity to leverage your technical expertise and customer service skills to analyze, troubleshoot, and resolve issues pertaining to the Acoustic ecosystem of products. Responsibilities Provide customer support for Acoustic products including: Responding to inbound customer phone, chat, web, and email inquiries Listening to customer needs and concerns Diagnosing and troubleshooting of technical and product issues. Maintaining detailed documentation of customer interactions Providing guidance & best practice recommendations on product related issues Escalate relevant cases to L3/Engineering teams with appropriate input information and maintain ownership of through resolution. Collaborating with internal Acoustic teams (engineering, devops, customer success) as needed Follow Acoustic guidelines and processes for case handling Deliver excellent customer service by effectively utilizing soft skills and maintaining a positive working relationship between Acoustic and its customers and partners. Develop understanding and become certified on Acoustic software products Observe trends in customer cases, identify areas of improvement, or initiate proactive measures Assist with other reasonable duties as may be required being adaptable to ever changing business needs. Rotating shift work is required. Includes weekend and holiday on-call rotation Requirements 2+ years customer service experience in IT Proven ability to provide exceptional customer experience including the ability to simplify complex application information to effectively communicate with business users. Experience in web technology and academic understanding of applications and code. Knowledge of and/or background in HTML, APIs, Java, XML, basic networking, and database concepts Ability to achieve performance targets with minimal supervision. A collaborative, teamwork and learning mind-set. Strong analytical and problem-solving skills. Service-minded and customer-focused attitude. Very good communication skills in English, both spoken and written. Preferred Qualifications Bachelor's degree Fluency in second language, preferably Spanish, French, or Japanese Experience with web applications, digital marketing solutions, content management systems or analytics software. Coding skills in any language

Ask ITC Inc. is a software development Company. Our passion is delivering technology strategies & digital solutions that assist our clients with building competitive, innovative and successful companies. Qualifications Short Description: Responsible for the setup and ongoing administration of software. Includes defect analysis, resolution, upgrades and patching. MAGI Eligibility & Enrollment OOTB - Legacy Integration Processing Additional Information All your information will be kept confidential according to EEO guidelines.

.

Protech Solutions is a research and development software firm providing resources and software solutions to state government agencies. We have developed an application in use by the States of Arkansas, New Jersey, Delaware, Iowa, Virginia, Mississippi, Michigan, and Massachusetts. We are seeking a talented, knowledgeable, ambitious, and flexible Systems/Network Administrator to help maintain the our Headquarters network and systems as well as to work on projects as they arise suggesting and implementing changes and enhancements. Responsibilities Provides network design, recommendations, implementation assistance Serves as technical advisor Responsibility for training, instruction, setting the work pace, and possibly evaluating performance. Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people Regularly provide advice and recommend actions involving rather complex issues. May resolve problems within established practices. Deal with a variety of problems and sometimes decide which answer is best. The question/issues are typically clear and require determination of which answer (from a few choices) is the best. Analyzes performance and tunes applications for optimal use Performs capacity analysis and planning Maintains databases Performs operating system maintenance and updates including system configuration and troubleshooting. Monitors performance to identify and resolve system infrastructure problems. Establishes system specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing system infrastructure. Establishes system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating and system management systems; defining system and operational policies and procedures. Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to vendor. Secures system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Other duties may include scripting or light programming, project management for systems-related projects, supervising or training computer operators Assists project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology. These activities include Definition of needs, benefits, and technical strategy Research and development within the project life-cycle Technical analysis and design Support of operations staff in executing, testing and rolling-out the solutions Participation on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle. Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice. Experience 5-7 years experience as a Systems/Network Administrator Experience supporting MS Server 2008/2008R2/2012 Experience supporting Microsoft Exchange Server 2003/2010/2013 Experience using backup tools like Symantec and Microsoft DPM Active directory and group policy knowledge Working knowledge of SCCM/SCOM/SCSM Microsoft IIS 7.0/7.5 server administration Antivirus software knowledge Knowledge of network devices i.e switches routers and firewalls Demonstrated experience with database design and system analysis, current RDBM systems such as Oracle, DB2, SQL server, Sybase, or Informix, and data access/query languages Bachelor's Degree with a minimum of 4-6 years experience Bonus: Systems Administration/System Engineer certification in Unix and Microsoft. Bonus: Experience with Linux

Job Description As the Shipping Administrator, you'll be responsible for the accurate and efficient coordination of all orders being shipped from the warehouse. Responsibilities: Check in truck drivers, match pick up number to order number, and assign the appropriate dock.As the Shipping Administrator, you'll be responsible for the accurate and efficient coordination of all orders being shipped from the warehouse. Create master bill of lading and print shipping, FedEx, UPS labels, and pick tickets. Maintain status of orders on Open Dock, scan and mark orders as shipped once loads are completed. Assign loads to forklift operators and ensure they are loaded within the two-hour timeframe. Communicate with Warehouse Supervisor on shipping related issues and correct shipping errors. Utilize MS Office programs to complete reports and documentation. Complete warehouse floor walks to ensure labeling/loading is being completed. Other duties as assigned. Skills Required: High school Diploma or GED. Ability to work in a fast-paced team environment. Ability to complete day to day activities in allotted amount of time. Must be detail oriented and have excellent written and verbal communication skills. Excellent oral and written communication skills. Ability to lift and/or move up to 50 pounds, stand and move about facility for extended periods of time, frequently bend, twist, and lift above the head.

Westat is currently seeking motivated individuals committed to excellence and experienced in working with primary and secondary school students to work as Assessment Administrators for the 2026 National Assessment of Educational Progress (NAEP) study. NAEP stands as the nation's most comprehensive, ongoing measure of student knowledge and skills, providing nationally representative insights into what U.S. students know and can achieve across a range of subject areas. The primary role of the NAEP 2026 Assessment Administrator (AA) is to administer assessments in participating schools for grades 4, 8, and 12 in public and private schools. In addition to administering assessments, AAs assist with preparation and other assessment-related activities in collaboration with assessment coordinators (AC). AAs will be administering assessments using school devices. This includes collaborating with your team to install the NAEP application on school devices and troubleshooting any technical issues that may arise. Success in this role demands strong organizational, adaptability, and interpersonal skills. It also requires some technical proficiency to operate and troubleshoot devices. Interested in learning more about NAEP? Click here Basic Qualifications Candidates must: Be 18 or older (or an emancipated minor) with the ability to enter binding confidentiality agreements to protect project information. Be a U.S. citizen. Be able to successfully complete online training modules in early to mid-January 2026*. Be able to successfully attend a 1-day, virtual meeting to be conducted between mid to late January 2026*. * Training dates may be subject to changes. Minimum Requirements Be available to work for the specified field period of January 5, 2026, to March 20, 2026. Be available to work up to 25 hours per week, when work is available. Be willing to travel locally and on overnight assignments for project work, as needed. Be able to meet the physical requirements of the position with or without reasonable accommodations: Lift and carry study materials weighing up to 15 pounds to and from vehicle to school. Climb a flight of stairs while carrying equipment and/or materials. Bend down to set up computers and tablets, plug and unplug devices to outlets, and lay gaffers' tape over floor cords for safety. Be able to move around the room to monitor assessment activities and respond to students' questions. Stand for up to 2 hours at a time while monitoring assessments. Have regular and reliable access to telephone service with a long-distance calling feature, either landline or cellular. Have reliable access to a computer with a secure, high-speed internet connection to complete training modules over several consecutive hours, including the ability to access audio files either through speakers or a headset. Have consistent access to a fully insured, reliable vehicle or have reliable transportation to ensure on-time arrival at the assigned schools (for certain approved metropolitan areas only). Have a current and valid driver's license that is not under suspension (except in certain metropolitan areas). Preferred Criteria Have experience working with children or in a school environment. Have the technical ability to set up equipment and troubleshoot technical issues by following step-by-step procedures. Be able to adapt to new software and technical tools quickly. Be capable of following explicit instructions to download an application from the Internet on a tablet or laptop. Have the capability to work independently and collaboratively in team settings, including schools with students across multiple grade levels. Have effective communication skills, particularly with school staff regarding technical requirements and assessment logistics. Possess strong problem-solving and decision-making skills. Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history. Mileage is reimbursed at the current government rate. This is a part-time, variable hour, non-exempt position. This position is not initially eligible for health insurance or a health savings account (HSA). To be eligible for health insurance and an HSA, you must work 1560 hours from September through September of the following year with coverage beginning January 1 of the year after eligibility is satisfied. All field positions accrue sick leave (based on hours worked) and are eligible to participate in the 401(k) program (employer matching is dependent on hours worked and disbursement is subject to program rules). This opportunity will be posted for a minimum of 7 days and applications will be accepted on an ongoing basis. Upon successful completion of this assignment, you will be eligible for consideration for reassignment on other Westat field data collection projects if they become available. Working on this study can be a fascinating, rewarding experience. If you are a reliable self-starter, this position may be right for you. Westat is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, or any other protected status under applicable law.

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Short Description: The Senior Database Administrator will work under the supervision of current ADE - Network & Server Administration staff to build and augment internal capacity; migrate and support the databases for ADE Education Information Systems. Description: The Senior Database Administrator will be a member of the Dev-Ops Team and will be responsible for directly supporting the daily administration of the agency's Microsoft SQL Server databases. Responsibilities include capacity planning work (including migration) and monitoring database growth and design, maintaining and ensuring High Availability solutions including replication, clustering, performance tuning etc. The position will be a strict staff augmentation position for a period of 6 - 8 months. Duties and Responsibilities Perform Microsoft SQL database administration including software installations/configurations for SQL Server 2012/2014 to 2016/2017 including SSDT, SSIS, SSRS, SSAS and peripheral features/products such as log shipping, mirroring, and maintenance packs (bb cc, backups, reindexing). Troubleshoot complex systems to identify bottlenecks (SQL, IO, hardware, query related, etc.) and resolve database related issues. Responsibilities include capacity planning work (on Production, UAT, DEV and DR environments); platform migration and monitoring database growth and design, maintaining and ensuring High Availability solutions including replication, clustering, performance tuning etc. Duties include developing and enforcing database standards and best practices including performance, security, monitoring policies and procedures along with researching improvements to enhance overall system performance. Provide hands-on training, mentoring and support to current ADE - Network & Server Administration staff with Microsoft SQL Server databases. Qualifications A successful candidate may have experience with: 8+ years of experience developing, maintaining and administering Microsoft SQL Server databases. Bachelor's degree in Computer Science/Information Science or equivalent work experience. Involved in prior enterprise-level databases migrations and deployments. Experience required in configuring SQL Server replication across data center. Hands-on experience with MS SQL Server 2017/2016; 2014; 2012 versions. Hands-on experience with SQL monitoring tools - Red Gate; SQL Sentry; etc. Special Requirements Experience with Business Intelligence and Data Warehouse products preferred. Development experience with complicated DTS/SSIS Package coding and maintenance a plus. Experience with Data Modeling Tools as well as creating and maintaining data models preferred. Qualifications ***Must have Education Client Experience*** Additional Information Best Regards, Amrit Lal

About Workforce Development at WCAPDD The Workforce Innovation and Opportunity Act (WIOA) is a federal program that helps people with barriers to employment find jobs, access training, and build the skills needed for long-term career success. It also supports employers by connecting them with qualified workers and resources to strengthen their businesses and promote economic growth. In West Central Arkansas, the Workforce Development Board sets the overall vision and goals for the regional workforce system. The West Central Arkansas Planning and Development District (WCAPDD) carries out that vision by serving as the administrator and fiscal agent for WIOA programs. In this role, WCAPDD manages funding, hires and supports staff, and provides program oversight for the Arkansas Workforce Centers in the region. Job Description of a Workforce Administrator: The Part-Time Workforce Administrator provides administrative, compliance, and board support services for WCAPDD's Workforce Development Department. Working closely with the Director of Workforce Development, this position helps maintain WIOA program compliance, supports board operations, and contributes to key workforce initiatives. This role is ideal for someone with a background in workforce development, nonprofit or public administration, and strong organizational skills looking for part-time, impactful work. Duties and Responsibilities of a Workforce Administrator: Coordinate planning and logistics for Workforce Development Board (WDB) and committee meetings, including: - Preparing agendas and materials - Recording meeting minutes - Tracking member terms and rosters Ensure adherence to board bylaws, open meeting laws, and appointment requirements Support administrative documentation required for: - Board certification - Policy updates and plan submissions Assist in the research and maintenance of local/regional WIOA policies, ensuring timely submission and board approval Track and summarize changes in federal and state workforce policies and assist with local implementation Support internal compliance reviews and maintain alignment with state and federal documentation requirements Assist with Eligible Training Provider List (ETPL) documentation and reviews: - Verify SOC/CIP code alignment with the Arkansas Projected Employment Opportunities List - Work with providers to ensure documentation in AJL Coordinate with the Planning/Performance/Finance Committee in reviewing training provider applications Provide general support for One-Stop operations in Russellville, Morrilton, and Hot Springs (as needed) Support additional workforce development administrative duties as assigned Minimum Qualifications of a Workforce Administrator: Associate or bachelor's degree in public administration, business, nonprofit management, or a related field (or equivalent experience) At least 1-2 years of related experience in workforce programs, compliance, or public-sector administration Strong written and verbal communication skills Proficiency with Microsoft Office Suite, PDF editing, virtual meeting platforms (Zoom/Teams), and general document management Detail-oriented with the ability to manage multiple tasks and deadlines in a part-time capacity About the West Central Arkansas Workforce Development Area The West Central Arkansas Workforce Development Centers specialize in recruiting and placing skilled professionals in a variety of industries on behalf of employers in Central Arkansas. We help people find jobs and provide workforce solutions to businesses. WCAPDD/Arkansas Workforce Center is an “equal opportunity employer/program,” and “auxiliary aids and services are available upon request to individuals with disabilities.” Arkansas Relay Service: ************** (Voice) ************** (TDD) or TDD 711.

NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas. As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers. NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success. The Workday Platform Administrator is responsible for the technical administration, configuration, and optimization of the Workday platform. This position ensures the system operates with high reliability, robust security, and aligns with enterprise IT and business objectives. The administrator conducts advanced system health checks, manages integrations, enforces security protocols, automates workflows, oversees feature releases, and maintains tenant configurations. Collaboration with cross-functional teams and providing expert-level support to users are key aspects of this role. This position is governed by state and federal laws and agency/institution policy. This is a 100% in-person position. Not a remote position. Essential Duties: Performs advanced system health checks, log analysis, and root cause diagnostics using Workday and third-party monitoring tools to ensure platform reliability and compliance. Develops, implements, and maintains security models, including role-based access controls, SSO integrations, and audit trails to enforce data protection and regulatory compliance. Architects, configures, and optimizes complex business processes and integrations (EIB and APIs), leveraging calculated fields and custom reports to automate workflows and enhance operational efficiency. Manages the full lifecycle of Workday feature releases: coordinates sandbox testing, regression test automation, change management, and production deployment, ensuring zero downtime and minimal user impact. Oversee tenant configuration, including domain security policies, business process frameworks, and custom object management which includes documenting all changes in version-controlled repositories. Provides level 2/3 technical support, including incident response, troubleshooting integration failures, and resolving escalated user issues via ServiceNow. Leads technical workshops with HR, Finance, Student and IT teams to gather requirements, translate business needs into Workday solutions, and deliver technical training. Coordinates with IT infrastructure teams on Workday-related upgrades, SSO/identity management, and network/firewall changes to support platform scalability and security. Authors and maintains technical Standard Operating Procedures, platform architecture diagrams, and disaster recovery plans which ensure all documentation is up-to-date and audit ready. Interfaces with Workday and third-party vendors for escalations, patch management, and platform enhancements. Recommends new Workday modules, APIs, and integration strategies to improve system performance, security posture, and user experience. Tracks and reports on platform KPIs, system usage metrics, and incident trends to IT leadership for continuous improvement. Performs any other related duties as required or assigned. Rate of Pay $75,147.00 annualized *Higher compensation may be considered based on qualifications directly related to position. Completed applications received by 11/17/2025 will be assured full consideration. Late Applications will be reviewed as necessary to fill the position Minimum Qualifications: The formal education equivalent of a bachelor's degree in computer science, mathematics, information systems, or a related technical field Four years of experience in Workday system administration or analysis Two years in a supervisory or technical lead capacity Knowledge, Skills, and Abilities: In-depth knowledge of Workday system administration, security, and integration practices Proficiency in systems analysis, workflow automation, and platform security Ability to perform log analysis, root cause diagnostics, and resolve complex technical issues Skill in designing and optimizing complex workflows, integrations, and system configurations Experience with ServiceNow, scripting, and data migration best practices Ability to plan, organize, and direct the work of subordinates and collaborate across departments Strong communication skills for explaining technical concepts to non-technical personnel and documenting procedures Ability to stay current with Workday updates, best practices, and emerging technologies Physical Demands/Work Environment: The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is: Frequently: • Manipulate items with fingers, including keyboarding • Sitting • Standing • Walking Constantly: • Hearing • Repetitive motion • Talking The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes. Environmental Conditions: The following work environment characteristics are representative of those encountered by employees while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. The work environment typically consists of a professional office setting with a moderate noise level, including sounds from conversations, office equipment, and occasional movement of staff. Lighting is standard for office spaces, and the temperature is controlled to remain within a comfortable range. Employees may occasionally need to visit other areas, such as storage rooms, conference spaces, or outdoor locations, where environmental conditions may vary. Infrequently, exposure to louder noise levels or physical activities, such as moving lightweight materials, might be required. NWACC is an Equal Opportunity Employer, please see our EEO policy.

PerfectVision Manufacturing is a dynamic, leading solutions provider in the Telecommunications industry with several channels from satellite resellers to wireless contractors and everything in between. We are seeking a skilled Salesforce Developer to join our growing team. The ideal candidate will have hands-on experience with Salesforce Sales Cloud and Service Cloud, with a strong understanding of business processes and CRM best practices. Experience with Field Service and Salesforce E-commerce (Commerce Cloud or B2B/B2C Commerce) is a strong plus. This is a mid-level role best suited for a self-motivated individual who can translate business requirements into scalable Salesforce solutions, collaborate cross-functionally, and write clean, maintainable code using Apex, Lightning Components, and Flow. ESSENTIAL FUNCTIONS * Design, develop, and maintain customized solutions within the Salesforce platform. * Implement and support solutions across multiple Salesforce. * Work with cross-functional teams to gather requirements and translate them into technical designs. * Build and customize Lightning Components (Aura and LWC), Apex Classes, Triggers, and Visualforce pages. * Utilize Flows and other declarative tools to automate business processes. * Maintain and optimize data models, security (profiles, roles, permission sets), and integrations. * Collaborate with admins, QA, and project managers throughout the development lifecycle. * Troubleshoot and resolve issues as they arise in a timely manner. * Stay up to date on Salesforce platform enhancements and best practices. POSITION QUALIFICATIONS Education * Bachelor's degree or equivalent experience Experience * 3 - 5 years of Salesforce development experience. * Strong knowledge of Sales Cloud and Service Cloud functionality and configuration. * Experience with Field Service Lightning (FSL) and/or Salesforce Commerce Cloud (B2C/B2B) is highly desirable. * Proficient in Apex, Lightning Web Components (LWC), SOQL, and Visualforce. * Familiarity with Salesforce APIs and integration patterns (REST/SOAP). * Experience working in Agile/Scrum environments. * Salesforce Platform Developer I certification required; Platform Developer II is a plus. * Experience with version control tools (e.g., Git, GearSet) and CI/CD pipelines is a plus.