IS Epic Cache Database Administrator - IS Epic Engineering
Salesforce administrator job in Lakeland, FL
Details
Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.
Active - Benefit Eligible and Accrues Time Off
Work Hours per Biweekly Pay Period: 80.00
Shift: M-F with Call Rotation
Location: 210 South Florida Avenue Lakeland, FL
Pay Rate: Min $83,803.20 Mid $104,759.20
Position Summary
The IS Epic Cache Database Administrator will be responsible for implementing and supporting Epic Database Solutions that take into account appropriate redundancy, availability, scalability, security and manageability requirements of Lakeland Regional Health's IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of LRH's Epic implementation(s), infrastructure and ancillary technologies. This is a technical position providing analysis, configuration, maintenance, modification and monitoring of all Epic Caché and SQL databases. The ideal individual understands and supports best practices and requirements for data storage, database architecture, tuning, maintenance and reporting, ensuring hardware and software compatibility and optimization. This individual assists in and supports personnel in determining databases are available, backed up regularly, and can be restored. Participates in, and evaluates installations (server and database binaries), tests, and implementations of system hardware, clustering technologies, software, manufacturer's maintenance releases and utilities. Analyzes system performance to ensure it is meeting availability and performance objectives. Evaluates and recommends team personnel in resolution of hardware and operating system, and application software problems. Develops and maintains documentation on design specifications and system/software development life cycle for development projects.
Position Responsibilities
People At The Heart Of All That We Do
Fosters an inclusive and engaged environment through teamwork and collaboration.
Ensures patients and families have the best possible experiences across the continuum of care.
Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
Behaves in a mindful manner focused on self, patient, visitor, and team safety.
Demonstrates accountability and commitment to quality work.
Participates actively in process improvement and adoption of standard work.
Stewardship
Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
Knows and adheres to organizational and department policies and procedures.
People At The Heart Of All We Do
Fosters an inclusive and engaged environment through teamwork and collaboration.
Ensures patients and families have the best possible experiences across the continuum of care.
Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Standard Work: IS Epic Cache Database Administrator
Implements, manages and maintains the Epic SQL Database infrastructure, including installing/upgrading and/or deploying Epic applications on servers and clients using Kuiper, and System Pulse. Installs database software (e.g. Oracle, SQL Server or InterSystems Caché)
Manage and maintain Epic databases for Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink\Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services
Performs technical analysis, configuration, maintenance, modification and monitoring of databases on a variety of platforms including SQL, Cache, Windows Server OS and Linux
Uses processes for monitoring performance of installed systems or services and takes corrective actions when necessary. Uses tools for capacity planning, reporting, and proactive problem solving. Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers to apply those fixes
Acts as a technical resource to evaluate evolving infrastructure technology and perform as a consultant interface to the business and clinical units for new company initiatives. Gather requirements from functional teams for their integrations with third party products
Supports third party software implementation as a technical resource and maintains private and public cloud infrastructure
Identify, repair, and resolve any Epic Database system hardware or software failures within the enterprise, in a timely manner and following company procedures and standards
Evaluate applicable requirements to provide appropriate technical specifications and solutions for new and existing implementations
Work closely with other departments, teams and engineers to build and troubleshoot system problems and software implementations
Develops and maintains systems documentation and technical procedures, user guides and run-books
Competencies & Skills
Essential:
Knowledge of database administration including analysis, architecture, configuration, maintenance, modification, monitoring, performance tuning and reporting. Primary support for Caché, MS SQL Server and Oracle databases
Knowledge of data modeling, repository and warehousing concepts and best practices. Advanced knowledge of database development and reporting tools (i.e. Oracle Designer, Oracle Developer, PL/SQL, Crystal Enterprise/Crystal Reports, etc.)
Knowledge of supported software development tools and programming languages (i.e. Visual Studio .NET, C# and/or VB.NET, ASP.NET, Web Services; Java and C++; PC and UNIX system administration)
Proficiency in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. Microsoft SQL server administration to include high availability clustering
Technically proficient, and aware of self-limitations with experience in one or more Epic technologies
Nonessential:
Experience in Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto Database Administration and Configuration
Problem resolution, including ownership and communication through resolution
Experience in a larger, highly available healthcare environment (500+ servers and multiple sites). Health Level 7 (HL7), ANSI and other healthcare system standards with knowledge of Health Care regulatory environment
Understanding of computer and healthcare related concepts and vernacular with proficiency in oral and written communication
Proven competence in troubleshooting and critical thinking skills. Problem resolution, including ownership through resolution specific to electronic health record (EHR) systems
Qualifications & Experience
Essential:
Associate Degree
Nonessential:
Bachelor Degree
Essential:
Information Technology, Healthcare Administration, Information Management, or related field
Other information:
Experience Essential:
- Minimum three years of experience in IT infrastructure engineering to include: Inter-operational relationships of various infrastructure components, such as server systems, storage technology and software applications and database administration
- Engineering and administrative experience on Windows Servers 2012 and up, MS SQL, Cache, Oracle and related technologies
- Experience in administering a highly available and secure database environment
- Backup management, Disaster Recovery, vulnerability management, patch management and hot fixes on hardware, server OS and database applications
- Experience managing and maintaining an electronic health record (EHR) in a large hospital environment with the ability to document systems and write procedures for EHR system staff
Experience Preferred:
- Server Hardware management with Cisco UCS Systems and/or HP ProLiant Servers OneView
- Knowledge of enterprise system monitoring, log management and event analysis with an emphasis on performance tuning and application optimization
- Ability to work efficiently under pressure and make independent decisions. Ability to work independently under limited supervision and take initiative
- Certification in one or more of the following: Microsoft SQL Server, Cache, Linux Operating System, Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
- Problem resolution, including ownership through resolution
Certifications Essential:
- Microsoft Certified DBA, Cache Certified DBA
Certifications Preferred:
- Microsoft MCSE and one or more of: VMware VCP, Citrix CCEA or CCIA, Microsoft MCP, MCSA, or Other, Cisco CCNA, Palo Alto PCCSA
Cyber Systems Administrator (Active TS/SCI)
Salesforce administrator job in Tampa, FL
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Top SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.Introduction for Northrop Grumman
Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is valued. Start contributing to our team of passionate professionals providing real-life solutions to our world's biggest challenges. We take pride in creating purposeful work and allowing our employees to grow and achieve their goals every day by Defining Possible. With our competitive pay and comprehensive benefits, we have the right opportunities to fit your life and launch your career today.
Introduction for Mission Systems
At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we'll support expanding your personal network and developing skills, whether you are new to the field, or an industry thought leader. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career.
We are looking for you to join our team as a Cyber Systems Administrator based out of Tampa, FL.
Please Note:
Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site.
This position follows a Panama schedule that includes working 12-hour shifts. This schedule allows for employees to have a three-day weekend every other week and rotates from days to nights approximately every 12 weeks. Employees are compensated with a pay differential during their night shift rotations.
What You'll get to DoResponsibilities
Provide Tier 1 technical support (including Domain Administration, System Administration, and Network Administration).
Monitor and maintain smooth operation of computer systems, applications and user experience.
Provide effective communication across multi-functional teams, stakeholders and end users.
Other opportunities may include learning new technologies, skill sets, and career advancement.
Basic Qualifications
Master's Degree with 0 years of experience; OR a Bachelor's Degree with 2 years of experience; OR an Associate's Degree with 4 years of experience; OR a High School Diploma (or equivalent) with 6 years of IT experience is required.
US Citizenship
Active Top Secret / SCI security clearance to be considered. TS/SCI clearance must be in place by the start date and must stay in place through employment.
Must possess a current DoD 8570 Certification for IAT Level II or higher prior to start date (example: Security+ CE)
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
Manages IT system infrastructure and any processes related to these systems.
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all supported devices, mobile devices, etc.
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and issue resolution.
Provides support for the escalation and communication of issue status to program management and end users.
Must be able to configure and manage Linux and Windows operating systems upon start date, installs/loads operating system software, patches, and configures network components along with implementing operating systems enhancements to improve reliability and performance. Performs troubleshooting as needed.
Configures and manages virtualized environments, virtual networking and storage solutions.
Preferred Qualifications
Experience working with on-premise environments.
Administration of virtualization environments using technologies such as vCenter, ESXi, storage provisioning, including the configuration, maintenance and troubleshooting of virtual servers and workstations.
Experience with multiple Linux distributions. Ability to assist end users by navigating via command line through different variations of Linux Operating Systems to include Ubuntu, Red Hat, PyPi, and CentOS.
Experience in troubleshooting and configuring Windows operating system and Windows Server environments to include Active Directory, DHCP, GPO's, DNS, LDAP, MS Exchange, MECM (Microsoft Endpoint Configuration Manager) MS SQL, and/or WSUS.
Knowledge of routing protocols, ports, and layer 2/3 switch configuration.
Ability administer and maintain Atlassian Products (Jira, Confluence, Bitbucket, Bamboo)
Ability administer and maintain Virtual Desktop Environment technologies such as Horizon, Dell Wyse Management and Teradici.
Experience and ability to use and maintain monitoring tools such as ELK, SolarWinds, and VMware Aria.
Functional knowledge of networking such as Cisco and/or VMware NSX technologies.
Functional knowledge of storage solutions such as NetApp and Synology.
Functional knowledge of backup applications such as VEEAM and the ability to understand and implement backup and recovery solutions.
Desire and aptitude to learn new technologies, develop skills, enhanced troubleshooting capabilities.
What We Can Offer You
Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family.
Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, and much more!
Additional Northrop Grumman Information
Northrop Grumman has approximately 90,000 employees in all 50 states and in more than 27 countries. We strive to attract and retain the best employees by providing an inclusive work environment wherein employees are receptive to diverse ideas, perspectives, and talents to help solve our toughest customer challenges: to develop and maintain some of the most technically sophisticated products, programs, and services in the world.
Our Values
. The women and men of Northrop Grumman Corporation are guided by Our Values. They describe our company as we want it to be. We want our decisions and actions to demonstrate these Values. We believe that putting Our Values into practice creates long-term benefits for shareholders, customers, employees, suppliers, and the communities we serve.
Our Responsibility
. At Northrop Grumman, we are committed to maintaining the highest of ethical standards, embracing diversity and inclusion, protecting the environment, and striving to be an ideal corporate citizen in the community and in the world.
Primary Level Salary Range: $70,200.00 - $105,400.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Auto-ApplySenior Salesforce Administrator
Salesforce administrator job in Tampa, FL
Description Senior Salesforce AdministratorLocation: On-Site | Tampa, FL Compensation: $80,000 - $100,000 + Benefits About Elite Insurance Partners (EIP) Elite Insurance Partners (EIP) is one of the nation's top-ranked insurance brokerages, recognized for our innovation, technology, and award-winning company culture. Headquartered in Tampa, Florida, we help families nationwide protect what matters most through life, health, and financial planning solutions. As we continue to scale, we're looking for a Senior Salesforce Administrator to take ownership of our Salesforce ecosystem and help drive our company's next phase of growth. Position Overview We're searching for a hands-on Senior Salesforce Administrator who thrives in a fast-paced, high-growth environment and knows how to transform complex business challenges into scalable Salesforce solutions.
This role is not about checking boxes, it's about building, optimizing, and innovating within Financial Services Cloud, Sales Cloud, and Marketing Cloud to support multiple business units. You'll serve as the go-to Salesforce expert, ensuring data integrity, smooth integrations, and operational excellence across our organization. What You'll Do
Serve as the primary Salesforce expert, responsible for administration, development, and platform optimization.
Design and build Flows, Screen Flows, validation rules, custom applications, and process automations that streamline business operations.
Write and execute SOQL queries, manage Apex classes, triggers, and custom code to support advanced business logic.
Oversee and troubleshoot integrations across Salesforce, Vonage, DocuSign, Rollup Helper, Attention AI, and other connected tools.
Maintain strong data governance practices, ensuring accuracy, security, and accessibility across the platform.
Partner with Sales, Marketing, and Operations teams to understand needs and develop scalable Salesforce solutions.
Manage user roles, permissions, profiles, and security settings across multiple Salesforce clouds.
Lead user training and adoption, developing internal resources and documentation.
Participate in roadmap planning, technical discussions, and cross-department collaboration.
Mentor junior team members and help establish Salesforce best practices and standards.
What You'll Bring
5+ years of Salesforce administration experience, including 2+ years supporting 200+ users.
Salesforce Certified Administrator required; at least one advanced certification preferred (Advanced Admin, Platform App Builder, or equivalent).
Deep expertise in Financial Services Cloud, Sales Cloud, and Marketing Cloud.
Strong command of Flows, Apex, SOQL, validation rules, Lightning App Builder, and complex automation design.
Experience managing APIs, middleware, and native integrations.
Excellent data management, troubleshooting, and communication skills.
Ability to work on-site in Tampa, FL
Preferred Qualifications
Experience with Salesforce DevOps tools such as Gearset, Copado, or GitHub Actions.
Background in the financial services or insurance industry.
Familiarity with AI-driven tools, analytics platforms, or predictive insights.
Why Join EIP
Competitive compensation ($80K-$100K) with full benefits.
.401(k) with Company Match: Up to 3.5% after one year of service.
Paid Time Off: PTO, paid holidays, and additional PTO incentives through our referral program.
Wellness Perks: Free onsite gym with fitness classes, basketball court, and relaxation room with zero-gravity massage chairs.
Auto-ApplySalesforce Administrator
Salesforce administrator job in Tampa, FL
We are looking for a skilled Salesforce Administrator contractor to manage and enhance our Salesforce platform as part of a long-term contract. Based in Tampa, Florida, this role involves collaborating with various teams to develop and implement efficient business processes while maintaining system functionality and integrity. The ideal candidate will have a strong technical background and excellent communication skills to ensure seamless system operations and user adoption.
Responsibilities:
- Act as the primary administrator for the Salesforce platform, handling user accounts, dashboards, workflows, and routine system tasks.
- Conduct regular system audits and ensure readiness for upgrades and updates.
- Manage data integrations and external system feeds to maintain data accuracy and consistency.
- Collaborate with cross-functional teams to evaluate, scope, and complete development requests.
- Develop and implement processes to support administrative, development, and change management activities.
- Provide training and support to users, fostering Salesforce expertise across the organization.
- Serve as the liaison between users, vendors, and development teams, ensuring clear communication and alignment of requirements.
Requirements - Bachelor's degree in a relevant field or equivalent experience.
- At least 5 years of experience in Salesforce administration and related functions.
- Certified Salesforce Administrator (ADM201 and ADM211); additional certifications in Sales Cloud, Service Cloud, or Developer are preferred.
- Proficiency in Salesforce configuration, including creating custom apps, workflows, and formula fields.
- Strong knowledge of Salesforce best practices and platform functionality.
- Experience with MySQL and performance tuning techniques.
- Exceptional project management skills and the ability to handle multiple priorities effectively.
- Excellent analytical and problem-solving abilities, with strong verbal and written communication skills. Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Salesforce Administrator
Salesforce administrator job in Saint Petersburg, FL
About Our Client Our client is an established organization that recently entered a high-growth, entrepreneurial phase. Generating $20M+ in revenue with over 300 employees, they are aggressively expanding their market footprint and focusing on strategic efficiency. Offering the stability of an established business with the urgency and innovation of a scaling operation. The Opportunity This is a brand-new, high-impact position created to be the sole, dedicated Salesforce expert for the organization. You will own the entire Salesforce platform, directly supporting critical teams like Sales, Service, and Installation. Reporting to executive leadership, your work will be essential in ensuring the platform is optimized to support our rapid sales growth and future strategic initiatives, including planned mergers and acquisitions (M&A). If you are ready to move from maintenance to architect-level ownership, this is your chance. What You Will Do
Administer the entire Salesforce platform (and its integrations), with a primary focus on maintaining a clean, scalable system, including user management, security, and configuration.
Oversee all data governance, performing regular data audits, and actively managing complex data import/export and migration activities, especially in support of M&A due diligence and execution.
Partner with key business stakeholders to identify inefficient processes and implement impactful system enhancements and automations (e.g., using Flow) to drive business efficiency.
Design and build strategic reports, dashboards, and KPIs that provide executive management with accurate, actionable insights into business performance.
Serve as the internal subject matter expert, providing training, support, and documentation to all users to maximize platform adoption and proper use.
Who You Are
You have 5+ years of dedicated professional experience as a Salesforce Administrator.
You hold a current and active Salesforce Administrator Certification.
You are an expert in managing API integrations, complex data flows, and end-to-end data migration projects.
You have a strong track record of designing and implementing process automations, strategic reports, and executive dashboards.
You have a Bachelor's Degree.
You possess a Salesforce Consultant (e.g., Sales Cloud) or Salesforce Architect Certification. (Preferred)
You are comfortable with or actively employ architect-level thinking when designing scalable, enterprise solutions. (Preferred)
You have familiarity with light development or coding skills (e.g., Apex, Lightning Components). (Preferred)
You have experience integrating CRM systems from M&A activity. (Preferred)
The Ideal Candidate for this Salesforce Administrator role is a mid-to-senior level expert (5+ years of experience) who operates with an architect-level mindset. You are a proactive self-starter who is comfortable taking full ownership of the platform and driving projects end-to-end. Beyond day-to-day administration, you possess strong analytical skills and attention to detail, enabling you to design scalable solutions and deliver actionable business insights. Culturally, you thrive in a high-energy, fast-paced, and entrepreneurial environment and are a highly effective communicator, eager to collaborate directly with executive stakeholders to align the Salesforce platform with aggressive company growth and strategic M&A initiatives. Why Join the Team? Join a supportive, high-energy, and entrepreneurial culture that is in a rapid growth phase. This role offers the opportunity to directly impact the company s success by owning the core business platform. You will have close collaboration with C-level executives and company leaders in the new St. Petersburg headquarters, offering a clear path for career growth, potentially into team leadership in the future. ________________________________________ About Naviga Recruiting & Executive Search Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.
SPLUNK ADMINISTRATOR / DEVELOPER (Cleared)
Salesforce administrator job in Tampa, FL
Company OverviewCriticalTilt blends 25+ years of specialized experience with a lean, responsive approach, delivering tailored solutions to government agencies and private sector clients. From navigating complex networks to adapting to new compliance demands, we understand our customers' challenges and are primed to tilt the board toward success for their projects.
Position OverviewCriticalTilt, Inc. is seeking a Splunk Administrator / Developer (Cleared) to support enterprise-scale Splunk platform implementation, optimization, and automation efforts in a secure DoD environment. This engagement requires hands-on expertise with Splunk Enterprise, Enterprise Security (ES), Splunk SOAR, and Splunk User Behavior Analytics (UBA).The contractor will perform all work on-site in Tampa, Florida at a secured government facility and must demonstrate deep technical understanding of Splunk administration, data onboarding, automation playbooks, and behavioral analytics integrations.
Active Top Secret clearance is required; SCI eligibility is preferred.Scope of Services
Install, configure, and maintain Splunk Enterprise and Enterprise Security platforms in accordance with DoD and organizational best practices.
Deploy and configure Splunk SOAR and UBA systems, ensuring secure connectivity, license application, and integration with Enterprise Security.
Develop and test automation playbooks using Python or JavaScript within the Splunk SOAR framework.
Design and implement secure data onboarding workflows for diverse security sources (e.g., DNS, DHCP, Active Directory, firewall, VPN, and endpoint telemetry).
Implement identity resolution and data normalization processes supporting UBA analytics and detection modeling.
Perform tuning, baselining, and false-positive reduction for UBA and SOAR detections.
Conduct infrastructure health checks, search head/indexer performance reviews, and diagnostic troubleshooting.
Integrate Splunk platforms with enterprise authentication systems and configure granular role-based access controls.
Document system configurations, architecture validations, and implementation reports.
Support knowledge transfer and stakeholder enablement sessions on Splunk administration, automation, and operational best practices.
Maintain strict adherence to all information security, change management, and operational governance procedures.
Qualifications - Required
Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or related field (or equivalent professional experience).
5+ years of Splunk Enterprise administration experience supporting security operations or analytics environments.
2+ years of experience with Splunk SOAR automation or playbook development.
Experience deploying and tuning Splunk UBA or comparable user behavior analytics solutions.
Strong understanding of data normalization (CIM compliance), data pipeline design, and SIEM integration.
Proficiency in scripting (Python, JavaScript, Bash, or PowerShell).
Familiarity with DoD cybersecurity compliance and secure enclave operations.
Active Top Secret clearance required; SCI eligibility preferred.
Certications (Required or Equivalent)
DoD 8570/8140 Baseline: CompTIA Security+ CE (minimum); CISSP, CISM, or CASP+ (preferred)
Splunk Certifications:
Splunk Core Certified Power User
Splunk Enterprise Certified Admin
Splunk SOAR Certified Automation Developer (recommended)
Splunk Enterprise Security Certified Admin (highly desirable)
Splunk UBA or behavioral analytics certification (preferred)
Qualifications - Preferred
Experience with common security telemetry sources (firewalls, proxies, EDR, DLP).
Experience with configuration management, CI/CD pipelines, or automation tooling (e.g., Ansible, Git).
Familiarity with Agile or ITIL-based delivery processes.
Physical Demands and Work EnvironmentWhile performing the duties of this engagement, the contractor is regularly required to talk or listen and frequently use hands or fingers to handle objects, tools, or controls. The contractor may occasionally stand, walk, sit, reach with hands and arms, climb, balance, stoop, kneel, crouch, or crawl. The contractor must occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
NoteThis position description in no way states or implies that these are the only duties to be performed under the engagement. The contractor will perform other duties within the scope of services as assigned by CriticalTilt. The engagement is governed under an independent contractor agreement, not an employment contract. Contractors are responsible for their own taxes, insurance, and business expenses.
Equal Opportunity StatementCriticalTilt, Inc. is an Equal Opportunity Employer. Our policy is to provide equal opportunity to all contractors and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other status protected by applicable law.
Auto-ApplyTasker Management Tool (TMT) Administrator
Salesforce administrator job in Tampa, FL
IS CONTINGENT UPON AWARD People, Technology and Processes, LLC is seeking an TMT Administrator to enhance the command's ability to achieve strategic objectives by providing a wide range of administrative products. Personnel will deliver analytical, technical, and administrative products that contribute to the command's mission of countering threats and supporting SOF personnel, operations, and campaigns.
Responsibilities will include, but are not limited to:
Provide a comprehensive view of TMT tasks from beginning to end
Create TMT accounts for personnel to accomplish tasks
Assign tasks to teams in TMT system
Review each task and sub-assign taskers to appropriate directorate(s)
Create levels of sub-assignments as needed
Initiate Senior Leader Approval Process (SLAP) routing for taskers requiring legal review and/or CG approval.
Provide final administrative review of each tasker and close out for SOCCENT
Verify licenses for SOCCENT TMT accounts quarterly
Manage and communicate task status updates
Send email notifications to encourage task completion by established deadlines
Display reports of real-time status and responses
Enable immediate updates as situations change
Provide weekly status of Past Due/Coming Due tasks to all Directorates weekly
Provide weekly TMT progress updates to SOCCENT Chief of Staff (COS) and/or Vice Chief of Staff (VCOS)
Support special operations enterprise-wide collaboration
Manage SOCCENT network of contacts and identify potential candidates for inclusion
Conduct background research to support engagements and correspondence development
Support correspondence management
Support operations and policy creation
Track personnel actions and approvals
Maintain repository of key leader engagements to ensure continuity and synthesis with command engagement strategy.
Required qualifications:
Bachelor's Degree (BS/BA)
O-4/O-5/WO3-WO5/E7-E8 level experience or GS-12 / Step 5 or higher equivalency as a DoD civilian.
Proficiency in MS Office (MS Excel, PowerPoint, and MS Word)
Strong organizational skills with the ability to multi-task
Knowledge of office management systems and procedures
Excellent written and verbal communication skills
Interpersonal skills to effectively liaise with executives and senior leaders
Attention to detail and problem solving
Top Secret/SCI Security Clearance
2026 Sales & Operations Development Program (Begins June 2026)
Salesforce administrator job in Tampa, FL
As an Associate - Sales & Operations Development Program, you will partake in the Wesco Sales & Operations Development Program. This is a twelve-month training program designed to prepare Associates for a Sales or Sales Operations position within Wesco. You will develop strong selling skills and overall business acumen, gain product and industry knowledge, and expand their professional networks throughout Wesco. You will work directly under the supervision of one of our local managers and are paired with a peer mentor (previous program graduate). Successful completion of the program results in a full-time Sales or Sales Operations position. Completing the program means that an Associate has successfully completed the entire twelve-month training program and its requirements.
**Responsibilities:**
+ Warehouse and Operations
+ Sales Operations
+ Inside Sales
+ Outside Sales
+ Business Development
+ Site Management and Implementation - Integrated Supply Track
**Qualifications:**
+ Associates degree required; Bachelor's Degree preferred
+ 0-1 years of experience in a service, business, or sales-oriented role
+ Desire to build a career in Sales, Supply Chain, Operations or Business
+ Team player mindset
+ Excellent verbal, and written communication skills
+ Ability and willingness to travel - local and national
+ Proficiency in Microsoft Office - Excel, Word, PowerPoint, Teams, SharePoint, Power BI
+ 0-2 years of experience working in B2B industrial distribution
+ Internship in Sales, Supply Chain, Operations or Business preferred
+ Ability to travel 0-25%
**Training:** In addition to the immersive experience provided through the assigned company location, Associates will be invited to participate in several training conferences. Conferences are designed to include networking opportunities, training, and fun!
+ Program Orientation (In-person) - Near Chicago or Pittsburgh
+ Mid-Year Event (Virtual Event) - via Microsoft Teams or similar format
+ Graduation Event (In-person) - Near Chicago or Pittsburgh
\#LI-ED1
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here (******************************************************************* and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
Staff Systems Administrator - Email
Salesforce administrator job in Tampa, FL
Role Summary/Purpose: Digital Workplace Technologies (DWT) within GE Aerospace is responsible for delivering world class services. In this role, you will work within the DWT Technical Operations function in the collaboration group to deliver Collaboration operations globally as a Staff, Systems Administrator. This role is responsible for managing, monitoring, and maintaining a global collaboration platform and enhancing the user experience by continuously improving the services, and ensuring collaboration services are secure and available to end users.
**Job Description**
**Essential Responsibilities:**
Based on the complexity of issues, you will strive to provide excellent customer service to GE Businesses.
+ Work within the DWT Technical Operations function handling Collaboration & Email Services including Exchange Online, SMTP Email Relay and Email Security platforms as a Level 3 expert.
+ Perform monitoring, maintenance, and management across the entire ecosystem of GE Aerospace's Collaboration & Email related services.
+ Maintain a solid understanding of a complex and enterprise grade Collaboration & Email platform which has several integrations into other systems including but not limited to; endpoint and mobility solutions, security tools, identity platforms, authentication systems, internal operational tools and other systems.
+ Acting as an escalation point for all requests and incidents coming in from the service desk, L2 support teams and businesses. Partnering with various stakeholders throughout the organization and externally on resolution of those tickets.
+ Accountable for identifying opportunities to improve overall user experience.
+ Work to transition on-prem email users to Exchange Online, providing support for the separation management office to ensure seamless transitions to the GE Aerospace platform.
+ Owning the tools required to manage Collaboration & Email: M365 admin portal for managing EXOL, identity management and delegated administration tools to manage mailboxes and objects, spam filtering solutions, and Microsoft Powershell for automated administration.
+ Partner with the internal operations team to build and integrate platform monitoring tools and critical alerting systems.
+ Responsible for engaging with technical support teams and the premier team within Microsoft as needed to coordinate issue resolution and make recommendations on service enhancements.
+ Ensure the service meets SLAs and facilitate metrics reporting.
+ Documenting standard operating processes (SOPs) for all standard work performed.
+ Perform change management operations in tandem with the change management team.
+ Assist & own the preparation of end user support documentation and knowledge.
+ Investigate the possibilities of automation for self-service of end user support.
+ Able to effectively perform advanced troubleshooting, manage and sort out complex problems with accuracy.
+ Act as a technical leader in handling critical incidents and crisis management.
+ Support end user issues by providing the effective solutions.
+ Partner with other product teams as needed to plan and test solutions.
+ Drive to increase the end user satisfaction by adoption of lean methodologies.
+ Identify efforts to improve and simplify end-user experience by reducing the volume of tickets, reducing touch points, improve accountability, and driving the usage of the self-service tools and other programs such as "shift left" within the email service.
+ Initiate new technology pilots and programs to ensure end-user support readiness for go-live launches.
+ Drive a higher level of customer satisfaction by improving support team quality, knowledge, and training.
**Qualifications / Requirements**
+ Bachelor's degree from accredited university or college with minimum of 4 years of professional experience OR associate's degree with minimum of 7 years of professional experience OR High School Diploma with minimum of 9 years of professional experience
+ Experience in Collaboration or Email services (architecture, operations, support etc.).
+ Excellent analytical and problem-solving skills.
+ Ability to work both autonomously and in constant collaboration with product managers, architects, operations, and end users.
+ Ability to clearly communicate data through both verbal and written communications such as presentations, dashboards, and email updates.
+ Excellent organizational, interpersonal, and written communication skills are a must. Able to successfully interact with all levels of the organization.
+ Strong work ethic & desire to learn.
+ A commitment to continuous improvement.
**Eligibility Requirement:**
-Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
**Desired Characteristics**
+ Experience working in a global atmosphere.
+ Knowledge and experience with ServiceNow.
+ Demonstrated ability to drive results in a dynamic and fast-paced environment.
+ Drives change initiatives & strategies.
_The base pay range for this position is $110,000- $125,000.00- $147,000_ _Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. You are also equity eligible._
_Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness._
_General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual._
_This job posting is expected to close on 12/29/25_
_This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Entry Level Sales Opportunity
Salesforce administrator job in Tampa, FL
Renuity
Entry Level Sales Representative
Earn up to $60,000 to $80,000/yr!
$3000 Sign-On Bonus
Start Your Application/Interview Now: Application/Interview
FHIA Remodeling is a proud company of the Renuity family - where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement-making it faster, easier, and stress-free. We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there's likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we're just getting started!
What We Offer
Base pay plus uncapped commissions and bonuses
Medical, dental, life and disability insurance plans
Paid Holidays and Paid Time-Off
Competitive 401(k) retirement savings plan, matched by Renuity
Growing social program with team building and rewards
Company wellness incentives
About This Role
Promote Renuity's products and services to both prospective and existing clients in our direct field marketing campaigns
Deliver engaging sales presentations face to face, focusing on our high quality products and installation
Participate in regular training sessions to enhance your sales skills and product knowledge
Use this experience as a stepping stone to a career in Management or outside sales
Hours: Mon-Fri, 11am to 6:30pm and two flexible Saturdays per month 9:30am to 1:30pm
Key Qualifications
Highly developed interpersonal and communication skills
Self-motivated, and ambitious outlook to succeed in a performance-driven environment
Ability to speak publicly with confidence
Open-minded with a passion for learning a wide-range of skills that will carry through a variety of career paths
Naturally outgoing and well-spoken individual who thrives in human interaction
This position requires a criminal background check
About Renuity
Renuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. As one of the fastest-growing providers in the country, we operate under the Renuity brand and through a network of trusted regional companies-including Mad City Windows & Baths, Statewide Remodeling, Rite Window, and Closet America.
Backed by private equity and fueled by an ambitious growth strategy, Renuity has expanded rapidly through strategic acquisitions. Today, we're focused on unifying our brands, streamlining operations, and delivering exceptional service to homeowners nationwide. We've already helped hundreds of thousands of customers upgrade their homes with quality products and expert installation-at competitive prices.
At Renuity, you'll join a dynamic, fast-paced, and collaborative team where your work directly contributes to the company's success. Our people work closely with executive leadership, embrace innovation, and drive real impact. Whether you're in the field or at HQ, you'll be part of shaping the future of home improvement-and building a career you can be proud of. To learn more, visit ********************
Type: W2, On-site
Office Location: 5910 Benjamin Center Dr Suite 110, Tampa, FL 33634
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact ******************************.
If you have a question regarding your application, please contact ******************
To access Renuity's Privacy Policy, please click here:
Privacy Policy
Auto-ApplyCertified Salesforce Developer/lead
Salesforce administrator job in Carrollwood, FL
Compunnel Software Group is a New Jersey based premier information technology consulting & services company into this market for nearly two decades now; with close to two decades of experience in IT Industry which includes consulting, development, e-learning etc.
Our company is going through a tremendous growth spurt and we are now interested in personnel like you to augment the work force in the company. We have several projects starting that we are staffing for. If you think you would like to become a consultant for Compunnel Software Group Inc., please send me an updated copy of your resume along with a detailed summary of your work experience. I need a phone number to contact you. I look forward to possibly working with you on these positions.
We offer specialized services to our clients to meet their business objectives. Successful solutions that are valued by our clients are in industry areas such as pharmaceuticals, telecommunications, banking, finance, manufacturing, publishing and consumer products.
Job Position: Software Engineer Lead
Location: Carrollwood, FL
Duration: 6+ Months
Client: Wellcare Health Plans
Job Description:
Must Have:
Certified SalesForce
.Net/ JAVA
JOB SUMMARY
Provide leadership and technical expertise in requirements solicitation. system analysis technical design programming and documentation of information systems.
ESSENTIAL FUNCTIONS
Key Duties and Responsibilities:
Prepare detailed functional specifications design models. and system workflows from which software applications will be developed and implemented.
Conducts code reviews to ensure developers and engineers are adhering to development guidelines and industry best practices.
Leads. Mentors and assists software developers/engineers with technical issues.
Leads software developers. Software development teams and application development projects as assigned
MINIMUM QUALIFICATIONS
Education:
Bachelor's Degree in computer science or equivalent from an accredited college or university
Work Experience:
3+ years of experience in implementing large complex development applications
3+ years of experience in application integration with third party/external sources.
3+ years of experience in .NET (C#). Java (J2EE) and/or client server object oriented technologies
3+ years of experience in Salesforce.com design. Development and implementation experience
2+ years of experience in database design development. And normalization using Oracle DBMS
5+ years of experience in both the use of structured and object oriented systems analysis. Design development tools and techniques
5+ years of experience in SQL
3+ years of experience in XML
3+ years of experience in PL/SQL
Certifications:
Certified Salesforce.com developer
Skills:
Demonstrated written communication skills
Demonstrated interpersonal/verbal communication skills
C# Strong verbal and written communications skills with an ability to express and document complex technical concepts in business terms
J2EE Advanced
SalesForce Advanced
Oracle Database Management System (DBMS) Advanced
SQL Server System Advanced
XML/HTML Advanced
PL SQL Advanced
Other SOA design and implementation
Qualifications
Certified Salesforce.com .....MUST
Additional Information
All your information will be kept confidential according to EEO guidelines.
Secret Server Administrator - Active TS/SCI with CI Poly
Salesforce administrator job in Tampa, FL
Job Description
The Secret Server Administrator will perform a variety of functions supporting multiple Secret Server Deployments. Responsibilities include: tools deployment and configuration; supporting day-to-day operations; system health and status checks, identifying capacity, performance, reliability issues, and escalation for resolution; applying patches and configuration changes according to provided direction.
Requirements
Must have experience with Delinea Secret Server administration [ formerly Thycotic]
Must possess an Active TS/SCI Clearance; willingness to obtain a CI Poly
Must meet the DoD 8570 compliance with Information Assurance Technical (IAT) Level II certification.
Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor's degree.
10+ years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Windows Server Administration and experience with Windows Active Directory.
Benefits
Essential Network Security (ENS) Solutions, LLC
is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients.
Why ENS?
Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS
401k Contribution from Day 1
PTO + 11 Paid Federal Holidays
Long & Short Term Disability Insurance
Group Term Life Insurance
Tuition, Certification & Professional Development Assistance
Workers' Compensation
Relocation Assistance
Automation Support Engineer
Salesforce administrator job in Tampa, FL
:
Rewst is a tool designed for Managed Service Providers (MSPs) to streamline and automate their processes, saving valuable time and effort. Our platform helps MSPs achieve big automation wins, resulting in increased productivity and efficiency. We value the flexibility of remote work and enjoy opportunities to collaborate in person on occasion.
* This role will be for U.S. hours
Overview:
The Automation Support Engineer are integral to our daily operations, handling a variety of tasks from routine support queries to more involved technical issues under supervision. This role serves as a building stage for learning and growth within our technical teams, with the potential to advance to more specialized roles such as Lead Automation Support Engineer, Support Manager, or additional opportunities throughout the business.
Key Responsibilities:
Initial Response and Issue Resolution: Respond to client queries in platforms like Discord, ensuring quick and accurate solutions to tickets.
Shadowing and Learning: Spend significant time shadowing senior team members, learning from their techniques, solutions, and insights.
Documentation: Assist in the creation and maintenance of documentation for resolved issues, ensuring knowledge is captured and accessible.
Client Interaction: Develop skills in client communication and support, understanding client needs and helping to provide clear explanations of our solutions.
Technical Skill Development: Engage in ongoing learning and training sessions to enhance technical skills utilizing Rewst.
Support Team Collaboration: Work collaboratively within the support team to learn best practices and contribute to team objectives.
Qualifications / Requirements:
Professional Experience: At least two years of experience in an MSP or Vendor environment, with exposure to technical support tasks.
Technical Skills: Basic proficiency in PowerShell is preferred. Familiarity with PSA and RMM tools is beneficial.
Personal Attributes: Eager to learn, strong problem-solving skills, and capable of working effectively under supervision.
Customer-Facing Communication: Strong verbal communication skills, including the ability to explain technical concepts in simple terms, actively listen to customer concerns, and maintain a calm, professional tone during support interactions. Able to build rapport and deliver a positive support experience.
Desirable Qualities: A proactive approach to learning new skills, with a keen interest in advancing within the technical support field.
Why Join Us:
Opportunity to make a significant impact in a fast-growing startup environment
Collaborative and inclusive culture that values creativity, diversity, and innovation
Competitive compensation package, including equity options and benefits
Flexible work arrangements and a supportive work-life balance
Auto-ApplySystem Administrator
Salesforce administrator job in Tampa, FL
Company: Ultra Intelligence & Communications
Command, Control, Intelligence & Encryption (C2I&E) Powering Decision
Join the team redefining defense technology. From engineering systems that save lives to leading programs that change the battlefield-find your place in the future of defense.
Mission Solutions
By joining our Mission Solutions business, you will be a member of a team dedicated to providing innovative solutions that streamline the preparation and execution of intricate, mission-critical operations. We focus on enhancing situational awareness, tactical command and control, and seamless video data exchange capabilities within a dynamic, multi-domain environment.
Job Description Ultra I&C is seeking a Systems Administrator to join our IT team in Tampa, FL. This is an onsite role with core hours of 9 a.m. - 3 p.m., Monday through Friday, with occasional after-hours work as required. The Systems Administrator will primarily support our Tampa office (30-40 employees) and provide remote support to our Germantown, MD office (7 employees). This role reports to the VP of IT and will work closely with other U.S. and global IT team members.
Key Responsibilities:
Provide hands-on support for classified and unclassified systems in Tampa and Germantown.
Administer and support Microsoft Windows systems, Active Directory, Group Policy, and security policies.
Manage VMware ESXi environments, storage, and backups.
Support Microsoft 365 administration (Exchange Online, SharePoint, Teams, Azure Entra).
Troubleshoot and resolve user requests, hardware/software issues, and network problems.
Serve as local escalation point for complex or critical system issues.
Maintain compliance with NIST RMF, DAAPM, and NISPOM requirements in coordination with the ISSM and ISSO.
Document solutions and update knowledgebase articles.
Participate in IT projects and collaborate with colleagues across sites.
Ensure systems and data are operated, maintained, and disposed of in line with security requirements.
Other duties as required.
Required Qualifications:
Minimum 3 years of experience as a Systems Administrator in a Microsoft Windows environment.
U.S. citizenship and the ability to obtain US Government Security Clearance.
Bachelor's Degree with 3+ years' experience or Associates Degree with 5+ years of experience or High School Diploma (or equivalent) with 7+ years of experience
Strong knowledge of Windows Server, Active Directory, Group Policy, and Windows Security.
Experience with VMware ESXi administration.
Experience supporting Microsoft 365 environments.
Familiarity with DAAPM, RMF, and NISPOM requirements.
Desired Qualifications:
Able to work independently and take ownership of issues at a remote site.
Experience with Microsoft Exchange, SharePoint, Azure Entra, or enterprise applications.
Cisco networking, firewall, and VPN administration experience.
CompTIA Security+, CISSP, CCNA, or related certifications.
Strong communication skills and ability to work independently and in a team.
#IC
#LI-Onsite
#LI-JK1
Notice
Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements.
Our Benefits
Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including:
Annual Bonus - Annual Bonus - Performance Related
Competitive Paid Time Off (PTO) package plus 11 company holidays
Early finish on Friday
401K w/ company match
Medical/Dental/Vision Benefits
Student Loan Assistance Program
Array of voluntary benefit offerings
Ultra I&C is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other legally protected state or federal classes.
We provide affirmative action in employment for qualified individuals with disabilities and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you need an accommodation in any part of the application process, email ********************."
Auto-ApplySystems Administrator
Salesforce administrator job in Tampa, FL
Skanska is searching for a dynamic Systems Administrator. This is a great opportunity to start a career with a company that builds things that matter and values its team. We are proud to share our culture of diversity and inclusion. Our work makes a clear contribution to society and the environment around us. We build in many different verticals. (******************************************************** Whether we are building schools to provide inspiring spaces for learning, roads to connect communities, or hospitals to care for patients, it all contributes to our purpose - we build for a better society.
Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer, and Care for Life-are deeply engrained in how we work, which is why our values support and drive our D&I efforts.
The Systems Administrator is responsible for installing, configuring, and maintaining systems and related infrastructure, including managing applications hosted on Oracle Cloud Infrastructure (OCI) and optimizing Oracle Exadata databases. The Systems Administrator monitors system performance to ensure high availability and peak performance. The role involves developing backup and recovery procedures, vendor management, and managing production, test, and disaster recovery environments. This also requires coordination with the business to apply patches with thorough testing and documentation. This role will need knowledege of DBA for Oracle databases, including configuration, performance tuning, and maintenance. Additionally, the administrator provides technical support to users, manages integrations with other business applications, and ensures compliance with relevant regulations. Continuous improvement through staying updated on industry trends is also a key part of the responsibilities.
**ERP - Systems Administrator Required Qualifications:**
+ Bachelor's degree or 3 years prior relevant experience
+ 3+ years of experience managing Cloud based Infrastructure
+ 3+ years of experience troubleshooting technical issues
+ Experience with Windows Server 2016+ operations and maintenance
Currently, the company is not considering applicants for this position who now or in the future require employment sponsorship by the company.
**Our** Investment (************************************************ **in you:**
+ We believe that Benefits (********************************************************************** should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options (including medical, dental, and vision insurance plans), expert guidance, and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially, and emotionally through the big milestones and in your everyday life. Please visit the Compensation and Benefits (********************************************************************** summary on our careers site for more details.
+ As a Skanska community, our values ground us, and our diversity of experience propels us forward. No matter what your career stage, there's a place for you to thrive here and partner with us in shaping how our world lives, moves, and connects.
+ At Skanska, we Care for Life. And we're committed to supporting your whole health and peace of mind through inclusive and personalized total rewards.
+ We're committed to your success by developing you in your role and supporting your career growth
+ Compensation and financial well-being (********************************************************************** - Competitive base salary, excellent bonus program, 401k, & Employee ownership program.
**Come work with us and join a winning team!**
**Background Check Required**
Skanska is an Equal Employment Opportunity (EEO) Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, citizenship, protected veteran status, or any other categories protected under applicable federal, state, and local laws.
Skanska Equal Employment Opportunity
Skanska uses knowledge & foresight to shape the way people live, work, and connect. More than 135 years in the making, we're one of the world's largest construction and project development companies. With operations in select markets throughout the Nordics, Europe and the United States, global revenue totaled $15.9 billion in 2024.
Skanska in the U.S. operates 28 offices across the country, with its headquarters in New York City. In 2024, the U.S. construction sector generated $8.2 billion in revenue, and the U.S. development sector's net investments in commercial projects totaled $224 million.
Together with our customers and the collective expertise of our 6,300 teammates in the U.S. and 26,300 globally, we create innovative and sustainable solutions that support healthy living beyond our lifetime.
Skanska's Applicant Privacy Policy for California Residents (******************************************************************************************************************
**Search Firm and Employment Agency Disclaimer**
_Search Firm and Employment Agency Disclaimer Skanska USA Human Resources ("Skanska HR") provides HR services to the Skanska business units within the U.S.A. including Skanska USA Civil Inc., Skanska USA Building Inc., Skanska USA Commercial Development Inc. and Skanska Infrastructure Development Inc. (collectively "Skanska USA"). As such, Skanska HR is the sole authorized representative of Skanska USA to execute any agreements with search firms, employment agencies or any employment vendor ("Vendor"). As a condition precedent to any entitlement for payment, a Vendor shall have both (1) Skanska USA Placement Agreement, and (2) an Engagement Job Order executed by an authorized Skanska HR representative. Absent the properly executed documents, Skanska HR shall have no obligation to make payment to the Vendor. Verbal or written communications from any employee of Skanska USA business units shall not be considered binding obligations. All resumes whether unsolicited or solicited shall be considered property of Skanska HR._
SAS Admin
Salesforce administrator job in Tampa, FL
US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************
We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.
Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.
Job Description
Position: SAS Admin
Duration: 6 + Months contract / Contract to Hire
Location: Tampa, FL
Interview: Phone & F2F
Under general supervision, the Associate Software Engineer reviews business requirements and information requests, existing programs, and file structures to complete the specified changes. As part of completing the work assigned, an Associate Software Engineer is responsible for the programming, testing (unit), and documentation of information systems.
Qualifications
• Provides input into functional specifications, design models, and system workflows from which software applications will be developed and implemented.
• Applies structured programming techniques, develops and maintains code, and adheres to documented coding standards.
• Develops unit test plans for assigned applications, solutions or projects.
• Fosters and maintains good working relationships with customers and colleagues to meet expected service levels.
• Maintains Client's Information Systems (IS) development standards and best practices.
• Completes time estimates for assigned tasks
• Assists in writing on-line help manuals, user manuals and FAQs for specific software projects.
• Effectively convey updates and project status to peers and management.
• Performs other duties as assigned.
Additional Position Responsibilities - Optional:
• After hours work and on-call availability may be required to support deployments or upgrades to production systems to avoid system downtime during business hours.
• Infrequent travel (less than 10%) may be required to support off-site deployments and configuration, system administration, and professional training.
Additional Information
Chandra Kumar
************
Chandra at ustechsolutionsinc com
Deltek CostPoint System Administrator
Salesforce administrator job in Plant City, FL
S&A is seeking a highly skilled Deltek CostPoint System Administrator with experience in managing and configuring Deltek CostPoint modules, including People, Time & Expense, Accounting, Projects, and Material Management. The ideal candidate will possess expertise in system configuration, integration, troubleshooting, and optimization within a federal contracting environment. This individual will have administrative responsibility for our enterprise resource planning software (ERP) and for applying industry best practices and corporate lessons learned for business system improvements to support compliance and growth initiatives.
Job Responsibilities:
Administer and configure Deltek CostPoint modules to support business operations and compliance requirements.
Manage system upgrades, patches, and enhancements while ensuring minimal disruption to business processes.
Work closely with internal stakeholders to gather requirements, troubleshoot issues, and provide technical solutions within CostPoint.
Perform system testing, validation, and documentation for new configurations and updates.
Maintain security and user role configurations in accordance with compliance and audit standards.
Develop and deliver training to end-users on Deltek CostPoint functionalities and best practices.
Coordinate with IT teams and external vendors for system integrations and technical support.
Ensure financial and project reporting accuracy through appropriate system configurations.
Support timekeeping, expense, and procurement processes within Deltek CostPoint.
Maintain compliance with federal regulations and company policies.
Deltek System Configuration & Integration Requirements:
Configure system workflows, approval processes, and automation features to optimize efficiency.
Manage and customize dashboards, reporting tools, and analytics within CostPoint.
Implement security roles, user permissions, and audit trails to ensure data integrity and compliance.
Perform data migrations and ensure data consistency during system transitions.
Integrate Deltek CostPoint with other enterprise systems such as HR, payroll, and procurement platforms.
Work with API and middleware solutions to facilitate seamless data exchange between CostPoint and external applications.
Troubleshoot and resolve system integration issues, collaborating with IT teams and third-party vendors as necessary.
Requirements
Minimum years of relevant experience: 8
Bachelor's degree in Accounting, Finance, Information Systems, or related field preferred.
Minimum of 8 years of hands-on experience working with Deltek CostPoint in a federal contracting environment.
Extensive knowledge of all Deltek CostPoint modules, including People, Time & Expense, Accounting, Projects, and Material Management.
Strong understanding of system configuration, security roles, and workflow automation within Deltek CostPoint.
Experience with data migrations, system integrations, and reporting tools.
Ability to troubleshoot system issues and provide effective solutions in a fast-paced environment.
Excellent communication and collaboration skills to work with cross-functional teams.
Knowledge of federal compliance requirements, including FAR, DCAA, and GAAP, is highly desirable.
Strong analytical and problem-solving skills with attention to detail.
Preferred Qualifications:
Deltek CostPoint certification.
Experience with system implementations or migrations.
Experience in scripting or automation within Deltek CostPoint.
Familiarity with other enterprise software tools and integrations.
NAEP 2026 - Assessment Administrator
Salesforce administrator job in Tampa, FL
Westat is currently seeking motivated individuals committed to excellence and experienced in working with primary and secondary school students to work as Assessment Administrators for the 2026 National Assessment of Educational Progress (NAEP) study. NAEP stands as the nation's most comprehensive, ongoing measure of student knowledge and skills, providing nationally representative insights into what U.S. students know and can achieve across a range of subject areas.
The primary role of the NAEP 2026 Assessment Administrator (AA) is to administer assessments in participating schools for grades 4, 8, and 12 in public and private schools. In addition to administering assessments, AAs assist with preparation and other assessment-related activities in collaboration with assessment coordinators (AC). AAs will be administering assessments using school devices. This includes collaborating with your team to install the NAEP application on school devices and troubleshooting any technical issues that may arise.
Success in this role demands strong organizational, adaptability, and interpersonal skills. It also requires some technical proficiency to operate and troubleshoot devices.
Interested in learning more about NAEP? Click here
Basic Qualifications
Candidates must:
Be 18 or older (or an emancipated minor) with the ability to enter binding confidentiality agreements to protect project information.
Be a U.S. citizen.
Be able to successfully complete online training modules in early to mid-January 2026*.
Be able to successfully attend a 1-day, virtual meeting to be conducted between mid to late January 2026*.
* Training dates may be subject to changes.
Minimum Requirements
Be available to work for the specified field period of January 5, 2026, to March 20, 2026.
Be available to work up to 25 hours per week, when work is available.
Be willing to travel locally and on overnight assignments for project work, as needed.
Be able to meet the physical requirements of the position with or without reasonable accommodations:
Lift and carry study materials weighing up to 15 pounds to and from vehicle to school.
Climb a flight of stairs while carrying equipment and/or materials.
Bend down to set up computers and tablets, plug and unplug devices to outlets, and lay gaffers' tape over floor cords for safety.
Be able to move around the room to monitor assessment activities and respond to students' questions.
Stand for up to 2 hours at a time while monitoring assessments.
Have regular and reliable access to telephone service with a long-distance calling feature, either landline or cellular.
Have reliable access to a computer with a secure, high-speed internet connection to complete training modules over several consecutive hours, including the ability to access audio files either through speakers or a headset.
Have consistent access to a fully insured, reliable vehicle or have reliable transportation to ensure on-time arrival at the assigned schools (for certain approved metropolitan areas only).
Have a current and valid driver's license that is not under suspension (except in certain metropolitan areas).
Preferred Criteria
Have experience working with children or in a school environment.
Have the technical ability to set up equipment and troubleshoot technical issues by following step-by-step procedures.
Be able to adapt to new software and technical tools quickly.
Be capable of following explicit instructions to download an application from the Internet on a tablet or laptop.
Have the capability to work independently and collaboratively in team settings, including schools with students across multiple grade levels.
Have effective communication skills, particularly with school staff regarding technical requirements and assessment logistics.
Possess strong problem-solving and decision-making skills.
Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.
Mileage is reimbursed at the current government rate.
This is a part-time, variable hour, non-exempt position. This position is not initially eligible for health insurance or a health savings account (HSA). To be eligible for health insurance and an HSA, you must work 1560 hours from September through September of the following year with coverage beginning January 1 of the year after eligibility is satisfied.
All field positions accrue sick leave (based on hours worked) and are eligible to participate in the 401(k) program (employer matching is dependent on hours worked and disbursement is subject to program rules).
This opportunity will be posted for a minimum of 7 days and applications will be accepted on an ongoing basis.
Upon successful completion of this assignment, you will be eligible for consideration for reassignment on other Westat field data collection projects if they become available.
Working on this study can be a fascinating, rewarding experience. If you are a reliable self-starter, this position may be right for you.
Westat is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, or any other protected status under applicable law.
EHS COMPLIANCE ADMINISTRATOR
Salesforce administrator job in Spring Hill, FL
Description
Reporting to the Manager of Support Services, the EHS Compliance Administrator plans, coordinates, and implements effective programs, practices, and processes to ensure ongoing compliance with all laws, regulations, permits, permit conditions, and other agreements related to environmental, health, and safety (EHS) compliance at Shady Hills Energy Center. The Administrator serves as the primary site point of contact for all environmental, health, and safety compliance matters.
Essential Functions
Lead all EHS compliance activities in alignment with corporate and facility policies, permits, and regulatory requirements.
Develop, implement, and track annual EHS plans, goals, and strategies that drive continual improvement in safety, health, and environmental performance.
Coordinate with Seminole departments, contractors, consultants, and employees to ensure consistent application of EHS programs, policies, and procedures.
Develop, monitor, and communicate EHS risk mitigation strategies; identify and recommend actions to prevent safety incidents, environmental exceedances, or regulatory noncompliance.
Manage the EHS departmental budget and ensure efficient, value-driven resource planning.
Maintain current knowledge of EHS regulations, standards, and industry best practices through ongoing professional development and affiliations.
Schedule and conduct EHS orientations for new employees, contractors, and visitors.
Develop, deliver, and document EHS training and safety meetings in accordance with the annual training plan.
Serve as a facilitator for the Safety Committee and ensure timely closure of action items and corrective measures.
Promote a proactive safety culture by encouraging employee engagement, hazard identification, and near-miss reporting.
Collect, review, and validate environmental and safety data for accuracy and completeness; prepare required reports to meet Federal, State, and local regulatory and permit conditions.
Coordinate and participate in inspections, audits, and surveys with internal personnel, regulatory agencies (e.g., OSHA, FDEP), insurance representatives, and contractors.
Maintain detailed EHS records and documentation in audit-ready form, including OSHA 300 logs, incident records, and environmental monitoring reports.
Support Seminole Regulatory Compliance in preparing and submitting routine and noncompliance event reports to regulatory agencies.
Lead or support investigations of EHS incidents, ensuring thorough root cause analysis and timely implementation of corrective and preventive actions.
Track and communicate lessons learned across facility and Seminole workgroups to promote continuous improvement.
Analyze new and existing jobs, processes, and equipment to identify hazards and implement controls to reduce risk.
Conduct regular safety and environmental inspections and audits to verify compliance with OSHA 1910/1926 and applicable EPA/FDEP regulations.
Monitor facility operations, pollution control devices, and CEMS/DAHS systems to ensure compliance and reliability.
Oversee proper management and disposal of hazardous, universal, and process wastes in accordance with regulatory requirements.
Maintain PPE inventories, first aid and spill response supplies, and ensure readiness for emergency response.
Manage the facility's Hazard Communication Program, including Safety Data Sheet (SDS) administration and labeling compliance.
Provide EHS oversight and support during maintenance outages, construction projects, and special operations.
Coordinate with contractors and internal departments to ensure safe work planning, permitting, and execution.
Respond to site emergencies and EHS incidents as required.
Review and recommend improvements to facility EHS practices, procedures, programs, and documentation.
Maintain awareness of new or revised regulations and integrate applicable changes into facility programs and procedures; develop and maintain EHS procedures and conduct periodic reviews for conformance.
Perform other related duties as assigned to support facility and corporate EHS objectives.
NERC Compliance: Performs NERC Compliance Program roles if/as designated in Seminole's Standard Ownership Matrix (SOM) including ongoing evidence retention in "audit-ready" form. You should also be familiar with Seminole's Enterprise Internal Compliance Program (ENT-GCD-RGC-EP-054) to further your understanding of Seminole's compliance program and your duties and responsibilities in the SOM.
Qualifications and Education Requirements
Bachelor's degree in chemistry, natural sciences, environmental sciences, health and safety, engineering, or the equivalent is required. Two (2) years of directly related work experience may be substituted for each year of required education. Five (5) or more years' related work experience in industrial environmental or health and safety at a fossil fuel, combined cycle power plant, or industrial plant is required. Demonstrated proficiency with digital data systems and compliance management software is required. Professional certification as Associate Safety Professional (ASP), Certified Safety Professional (CSP), Certified Utility Safety Administrator (CUSA), Certified Industrial Hygiene (CIH), Certified Professional Ergonomist (CPE) certification, or an equivalent Environmental Health & Safety (EHS) is preferred. Must possess or acquire an effective working knowledge of US Environmental Protection Agency (EPA) and Florida Department of Environmental Protection (FDEP) air, water, and waste compliance, pollution prevention, health maintenance and monitoring, and Occupational Safety and Health Administration (OSHA) requirements.
Core Competencies: Adaptable, Collaborative, Conscientious, Critical-Thinking, Outcome-Driven, and Professional
Technical Competencies/Skills:
Comprehensive understanding of Federal and State environmental compliance, including EPA, FDEP, and OSHA standards
Demonstrated experience in Title IV/V permitting, health and safety compliance, and incident investigation
Demonstrated experience and ability to deal with complex EHS situations and issues
A self-starter with a high degree of initiative and proven ability to lead and execute specialized EHS programs
Auditing
Technical knowledge/expertise
Research, evaluation and analysis
Proficiency with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) and Windows based software applications
Soft Competencies/Skills:
Strong analytical, problem-solving, and organizational skills
Exceptional written, verbal, and interpersonal communication abilities
Proven leadership and facilitation skills in safety meetings and committees
High attention to detail and ability to manage multiple priorities under deadlines
Customer orientation
Detailed tracking and recordkeeping
Physical Requirements
Must be able to follow established protective measures including wearing required personal protective equipment (PPE). Must be capable of walking, reaching, climbing, stooping, and lifting up to 50 pounds. Must possess a valid driver's license and acceptable Motor Vehicle Report.
Working Conditions
Some travel and work outside of normal business hours. While working in certain areas of the facility there is the potential for exposure to hazards typical of an industrial working environment. Working in office and plant environment with frequent exposure to heat, noise, heights, confined spaces, high energy, and other aspects of an operating facility during site inspections. Must be able to access all areas of the facility and equipment. Must be able to work extended hours, nights, and weekends, as plant conditions and events require.
“Disclaimer - Management may modify this job description at any time and may require the performance of additional duties, or modification of physical requirements, with or without advance notice.”
Auto-ApplyStaff Systems Administrator - Email
Salesforce administrator job in Clearwater, FL
Role Summary/Purpose: Digital Workplace Technologies (DWT) within GE Aerospace is responsible for delivering world class services. In this role, you will work within the DWT Technical Operations function in the collaboration group to deliver Collaboration operations globally as a Staff, Systems Administrator. This role is responsible for managing, monitoring, and maintaining a global collaboration platform and enhancing the user experience by continuously improving the services, and ensuring collaboration services are secure and available to end users.
**Job Description**
**Essential Responsibilities:**
Based on the complexity of issues, you will strive to provide excellent customer service to GE Businesses.
+ Work within the DWT Technical Operations function handling Collaboration & Email Services including Exchange Online, SMTP Email Relay and Email Security platforms as a Level 3 expert.
+ Perform monitoring, maintenance, and management across the entire ecosystem of GE Aerospace's Collaboration & Email related services.
+ Maintain a solid understanding of a complex and enterprise grade Collaboration & Email platform which has several integrations into other systems including but not limited to; endpoint and mobility solutions, security tools, identity platforms, authentication systems, internal operational tools and other systems.
+ Acting as an escalation point for all requests and incidents coming in from the service desk, L2 support teams and businesses. Partnering with various stakeholders throughout the organization and externally on resolution of those tickets.
+ Accountable for identifying opportunities to improve overall user experience.
+ Work to transition on-prem email users to Exchange Online, providing support for the separation management office to ensure seamless transitions to the GE Aerospace platform.
+ Owning the tools required to manage Collaboration & Email: M365 admin portal for managing EXOL, identity management and delegated administration tools to manage mailboxes and objects, spam filtering solutions, and Microsoft Powershell for automated administration.
+ Partner with the internal operations team to build and integrate platform monitoring tools and critical alerting systems.
+ Responsible for engaging with technical support teams and the premier team within Microsoft as needed to coordinate issue resolution and make recommendations on service enhancements.
+ Ensure the service meets SLAs and facilitate metrics reporting.
+ Documenting standard operating processes (SOPs) for all standard work performed.
+ Perform change management operations in tandem with the change management team.
+ Assist & own the preparation of end user support documentation and knowledge.
+ Investigate the possibilities of automation for self-service of end user support.
+ Able to effectively perform advanced troubleshooting, manage and sort out complex problems with accuracy.
+ Act as a technical leader in handling critical incidents and crisis management.
+ Support end user issues by providing the effective solutions.
+ Partner with other product teams as needed to plan and test solutions.
+ Drive to increase the end user satisfaction by adoption of lean methodologies.
+ Identify efforts to improve and simplify end-user experience by reducing the volume of tickets, reducing touch points, improve accountability, and driving the usage of the self-service tools and other programs such as "shift left" within the email service.
+ Initiate new technology pilots and programs to ensure end-user support readiness for go-live launches.
+ Drive a higher level of customer satisfaction by improving support team quality, knowledge, and training.
**Qualifications / Requirements**
+ Bachelor's degree from accredited university or college with minimum of 4 years of professional experience OR associate's degree with minimum of 7 years of professional experience OR High School Diploma with minimum of 9 years of professional experience
+ Experience in Collaboration or Email services (architecture, operations, support etc.).
+ Excellent analytical and problem-solving skills.
+ Ability to work both autonomously and in constant collaboration with product managers, architects, operations, and end users.
+ Ability to clearly communicate data through both verbal and written communications such as presentations, dashboards, and email updates.
+ Excellent organizational, interpersonal, and written communication skills are a must. Able to successfully interact with all levels of the organization.
+ Strong work ethic & desire to learn.
+ A commitment to continuous improvement.
**Eligibility Requirement:**
-Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
**Desired Characteristics**
+ Experience working in a global atmosphere.
+ Knowledge and experience with ServiceNow.
+ Demonstrated ability to drive results in a dynamic and fast-paced environment.
+ Drives change initiatives & strategies.
_The base pay range for this position is $110,000- $125,000.00- $147,000_ _Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. You are also equity eligible._
_Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness._
_General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual._
_This job posting is expected to close on 12/29/25_
_This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.