RVP, Higher Education Sales - Lead Enterprise Growth
Salesforce, Inc. 4.8
Salesforce, Inc. job in Chicago, IL
A leading software company is seeking a Regional Vice President, Sales focused on Higher Education. In this role, you will manage a team of Account Executives, mentor them, and drive sales strategies for the Customer 360 product family. Responsibilities include client engagement, recruiting, and training new sales members, along with providing accurate sales forecasts. Ideal candidates should have over 10 years of experience in software sales with strong leadership capabilities, particularly in public sector sales targeting higher education.
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$140k-206k yearly est. 5d ago
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Customer Success Director
Salesforce.com, Inc. 4.8
Salesforce.com, Inc. job in Chicago, IL
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Job Description
For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.
As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents.
This CSM Director position will be aligned to the Enterprise Life Sciences (Pharma and Med Tech) customer segment. Involvement may include supporting our Life Sciences customers with their business priorities, aligning Salesforce capabilities to business outcomes, support of key events such as product launches, key technical deployments, platform performance health and issue resolution and industry-specific adoption of our Core Clouds, Agentforce, Data Cloud and Life Sciences Cloud. This will require strong consultative and communication skills in addition to technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience.
These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience.
These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience.
Your Impact
* Uses multi-cloud expertise to effectively orchestrate Signature experience across the most strategic, sophisticated customers
* May act as lead CSM orchestrating CSMs for multi-org, multi-cloud customers (including Global Customers with CSMs in multiple geos)
* Aligns with and leads Business and Technical stakeholders, Account Success team, and internal partners around customer goals ensuring value is delivered through Signature
* Single point of customer accountability building and maintaining strong, trusted relationships
* Drives Customer Success Score metrics for customers; handles Escalations and Red Accounts
Minimum Requirements
* Experienced professional with 9+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture
* Knowledge of Salesforce product and platform features, capabilities, and standard methodologies and a good understanding of enterprise architecture principles
* Strong consultative skills, deep curiosity, and proven results working as a Trusted Advisor to drive business value for customers
* Executive-level interpersonal skills, ability to drive effective conversations at the C-Level, and presentation skills with a consistent track record of influence at an executive level
* Ability to facilitate difficult discussions and be adept at handling objections
Preferred Requirements
* Experience with Salesforce Sales, Service, Health Clouds and/or a competing Core or HLS Industry technology.
* Salesforce product certifications are a plus (Agentforce Specialist, Administrator, , Sales Cloud Consultant, Service Cloud Consultant, Data Cloud, Advanced Administrator, Platform App Builder).
* Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.
* Experience working with Enterprise-level customers.
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ***********************************
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $188,200 - $273,000 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
$188.2k-273k yearly Auto-Apply 13d ago
Executive Partner, Data & AI Transformation
IBM Computing 4.7
Chicago, IL job
A global technology leader is seeking a Data & Analytics Associate Partner to drive growth in the Industrial & Communications sectors. The role involves engaging with C-suite executives, leading data transformation projects, and modernizing data ecosystems. Ideal candidates should have over 12 years of experience in consulting and analytics, with expertise in cloud platforms such as AWS, Azure, and Google Cloud. Join us to shape valuable data-driven solutions and foster high-impact transformations.
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$105k-153k yearly est. 4d ago
Managing Consultant - SAP (MM) Procure to Pay
IBM 4.7
Chicago, IL job
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio
Your role and responsibilities
As a managing SAP consultant, you will serve as a client-facing practitioner responsible for leading, and implementing offerings with deep understanding of SAP systems. As a trusted business advisor who collaborates to provide innovative solutions for solving the most challenging business problems with deep understanding of SAP Accelerate delivery methodology or equivalent and associated work products.
You will work on projects that assist clients in integrating strategy, process, technology, and information to enhance effectiveness, reduce costs, and improve profit and shareholder value. Participate in business development activities and contribute to proposal development. There are opportunities for you to acquire new skills, work across different disciplines, take on new challenges, and develop a comprehensive understanding of various industries.
Primary responsibilities
Strategic SAP Solution Leadership: Leading the technical design, development, and implementation of SAP solutions for simplicity, amplification, and maintainability that meet client needs.
Team Delivery & leadership: Act as a team member and/or Team Lead to deliver work products on time, budget, and quality. (Desired) manage a high performing project team of SAP consultants
Comprehensive Solution Delivery: Involvement in strategy development and solution implementation, leveraging your functional expertise of SAP with clients and team members and working with the latest technologies with industry best practices applied.
This Job can be Performed from anywhere in the US.
Required education
Bachelor's Degree
Required technical and professional expertise
Professional Expertise with SAP Configuration: Hands-on SAP deep expertise in SAP MM with a minimum of 3 end-to-end implementations from project preparation to go-live as Consultant or Solution Architect.
SAP Expert Level Process Knowledge: Holder of multiple SAP certifications and expert in multiple SAP modules and the ability to integrate them to provide end-to-end solutions, with strong experience with Supply Chain processes and workflows.
Hands on Direct Procurement, Indirect Procurement ,Inventory Management, Supplier Relationship Management, Procurement Analytics
Expert with SAP S/4HANA: Deep expertise in SAP S/4HANA and its application in client environments.
Leadership & Project Management Skills: Project management skills, including developing/following project plans, managing resources, and ensuring that projects are delivered on time, within budget, and required quality standards.
AI & Cybersecurity Knowledge: Familiarity with Artificial Intelligence models, their use in SAP implementation and knowledge of cybersecurity and data privacy principle
This Job can be Performed from anywhere in the US.
Preferred technical and professional experience
Familiarity with Cloud Computing Platforms: Including IBM Cloud, AWS, Microsoft Azure, and GCP.
Knowledge of Agile methodologies: Hands on experience with project management methodologies like Agile.
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long‑term disability coverage, and opportunities for performance based salary incentive programs
Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
Training and educational resources on our personalized, AI‑driven learning platform where IBMers can grow skills and obtain industry‑recognized certifications to achieve their career goals
Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro‑rated for those who start working during the calendar year.
Job Title
Managing Consultant - SAP (MM) Procure to Pay.
Position location
Sandy Springs, PARAMUS, Dallas, Houston, Chicago
United States
Work arrangement
Hybrid
Up to 80% or 4 days a week (home on weekends - based on project requirements)
Employment type
Regular
Projected minimum and maximum salary
116,000.00 - 200,000.00
Company
(0147) International Business Machines Corporation
Shifts
General (daytime)
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$92k-126k yearly est. 4d ago
Senior SAP MM Procure-to-Pay Solutions Lead
IBM Computing 4.7
Chicago, IL job
A leading technology firm is seeking a managing SAP consultant to lead and implement SAP solutions. You will utilize your deep expertise in SAP S/4HANA and project management skills to solve challenging business problems for clients. The ideal candidate should have hands-on experience with SAP MM and a minimum of three end-to-end implementations. This role offers the flexibility to work from anywhere in the US and provides opportunities for professional growth in a diverse and inclusive environment.
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$71k-88k yearly est. 3d ago
Business Professional Specialist
Adobe Systems Incorporated 4.8
Chicago, IL job
Our Company
Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Hiring Locations: U.S. Various
The Opportunity
There are billions of Business Professionals and Consumers in the world who want to be both creative and efficient to accomplish their objectives. They see AI and conversational interfaces as a more productive way to accelerate creative storytelling and to quickly synthesize information across multiple documents. They are looking for quick and easy tools that are available on every computing surface and an easy onramp that allows them to trial products and subscribe based on the value derived. As the need for creative expression continues to grow exponentially, creativity and productivity are merging. AI can make them more creative and productive in their business context.
The job of the BP&C sales team is to bring this guiding message to our enterprise customers and to show how Adobe can provide value and compete against a new host of broad-based productivity products in the market.
Business Goals
The opportunity described above for Business Professionals and Consumers will be the driving force of the Business Professionals and Consumers sales (BP&C) team. That team will be responsible for Adobe Acrobat and Adobe Express in the enterprise segment. Those products have increasing interconnected enterprise workflows that allow business professionals to understand and synthesize documents and other corporate material to produce highly designed and creative output via Express. This combination of insights and creativity lies at the center of what are customers are seeking and what the BP&C sales team is chartered to represent.
Team Traits
The BP&C team needs to have the following traits:
* New Landscape & Knowledge - well-versed in a new landscape of productivity tools that are being positioned across the enterprise and how Adobe's offerings stack up against a new competitive landscape.
* Demand-led Sales - the ability to identify net new use cases for business professionals, to run a full sales cycles from deck and demo to identification of pain and metrics to POC to close as both out of cycle and part of a renewal.
* Pipeline Generation - personal responsibility over pipeline generation to new functional buyers of our business professional offerings beyond the traditional Acrobat user and into marketing, field sales, and knowledge workers.
* New Products & Demo - the ability to personally sell, position and demo Acrobat, Express plus a host of potential new products and offers including integration of Express into Co-Pilot, ChatGPT and other business professional products and integrations from Adobe. Members of this team are proxies for knowledge workers so therefore this team needs to show how companies can benefit from our offerings personally.
* Technical Knowledge, Curiosity & Understanding - the ability to do simple demonstration of products without technical help to demonstrate the value and ease of use of our products to the business professional.
* Change Agility & Growth Mindset - Comfort operating in ambiguity and evolving GTM. Willingness to test/learn new plays and iterate quickly. Ability to influence peers to adopt the new persona-based approach.
* Cross-Functional Influence & Internal Navigation - Ability to work with PMM on use cases and industry plays. Ability to partner with core sellers for multiproduct deals without channel conflict. Ability to influence product and GTM teams with persona feedback.
* Strong Operational & Pipeline Discipline - CRM excellence (Clari hygiene, usage tracking, qualification). Velocity pipeline motions (prioritization, expansion triggers). Strong collaboration with Marketing, BDR, Renewals, and Product for feedback loops.
Specialist Requirements
* Pipeline Generation - personal responsibility and activity around pipeline generation with weekly expectation of 5/5 outbounding of 5 contacts to 5 accounts per week. Will do personal outbounding in addition to working with and directly BDR to hit a target of 3 new business meetings (representing expansion or new opps) per week.
* Technical Understanding, Curiosity & Ability to Demo - understanding of Acrobat, Express, Express integrations with ChatBots and net new products that might be introduced by Adobe into this audience. A clear understanding of the competitive landscape for "worker" productivity tooling including Co-Pilot, ChatGPT, Canva, Gamma and others. The ability to demo on sales calls both Acrobat/AIA/Spaces, Express and Express integrated into ChatBots including net new use cases like generative presentations and other that represent net new enterprise workflows which span our products.
* LOB Personas - ability to reach out to, message and hold sales conversations with line of business personas including C-level or C-level -1 roles in sales, marketing, IT, finance, HR, legal and more.
* Deal Progression & Business Case - the ability to run a complex enterprise deal cycle from initial meeting through proof of value to business justification and close both as part of a renewal, but equally importantly, through anniversaries and out of cycle.
* Competitive Positioning - the ability to clearly articulate why Adobe's solutions are better than other products in market for PDF clones, but more importantly, through a host of new productivity tools in the market today including CoPilot, ChatGPT, Canva, Claude, Gamma and others. Fluency in real-world use cases: Sales decks, HR onboarding workflows, operations playbooks, marketing content creation, contract workflows.
* Executive Engagement - the ability and willingness to engage with the highlevel levels of our enterprise customers to talk about Adobe's offerings in the business professional space. Clear ability to "hold the room" at a CEC, to speak other customers success with our products and beyond.
* Leading Indicators - personal responsibility and ownership over leading indicators in meeting counts of 3 new business meetings and 10-15 customer meetings per week.
* Commercial Acumen & Deal Strategy - ability to run full deal cycles for professional-grade tools. Expertise in identifying expansion signals (usage, seat growth, departmental adoption).
* Consultative & Solution-Based Discovery - Ability to demo AI-powered workflows that combine multiple Adobe products. Ability to translate AI capabilities into productivity/business outcomes, not technology. Proficient in ROI justification around "cost savings" or "revenue growth". Ability to lead consultative conversations with cross-functional teams. Distilling complex customer needs into 1-2 high-impact value drivers. Framing problem statements and ROI for executives and end-users.
* Product Evangelism & Customer Education - Skilled in running workshops, enablement sessions, demo days. Ability to simplify complex workflows into intuitive stories. Evangelizing Adobe's AI productivity stack in a way that resonates with non-creative, non-technical buyers.
* Slack - ability and willingness to communicate via Slack for deal updates, team communication and communication broadly with product and marketing spanning our BP&C products.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $226,800 -- $381,350 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In California, the pay range for this position is $263,300 - $381,350 In New York, the pay range for this position is $263,300 - $381,350 In Illinois, the pay range for this position is $247,500 - $358,350
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Colorado:
Application Window Notice
There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
$72k-105k yearly est. 1d ago
Enterprise, Account Executive
Informatica LLC 4.9
Chicago, IL job
The Account Manager, Central Strategic, directly sells enterprise software solutions across the range of our products and inspires incremental license and subscription revenue. You will develop the relationship within assigned accounts/territory and maximize Informatica's footprint within them. You collaborate with other teams, including pre-sales, professional services, marketing, channel management, finance and customer support, and external parties such as Alliances and Channel Partners. This is a field sales position where extensive travel to the customer's location is expected and important to the performance of the role. Travel is up to and may exceed 50%, based on our needs.
ESSENTIAL DUTIES & RESPONSIBILITIES
Expand sales within existing and new accounts while building relationships with key decision makers.
Develop and execute a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Informatica's solutions to customer requirements.
Documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments).
Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.
Collaborate with Marketing to develop an effective plan for the accounts, to include events, seminars, and roadmap sessions.
Promote Informatica's products, maximizes brand recognition and mindshare at all levels, and publicize success stories.
Provide customer feedback to team members for product, systems, and process improvements.
At this level, incumbents will have subject matter expertise in selling our products and services.
Assigned accounts are the largest and/or the most complex, where assigned quota is typically highest among the portfolio sales role levels. (Size of quota may be relative to complexity and nature of account set.)
You routinely sell-to and work with the senior-most customer executive and CXO-level decision makers.
KNOWLEDGE & SKILLS
Holds broad expertise or unique knowledge to contribute to development of company objectives or to achieve goals in creative and effective ways.
Extensive industry knowledge and understanding of a customer's decision-making process, goals, strategies, and business objectives.
Exhibits confidence and expertise with presentations, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement.
Holds a complete understanding and can articulate upon the business and technical contexts of key accounts.
Authoritative leader by example on accounts and compels others to get on board.
Mentors others at consultative effectiveness and establishing trust with internal and external customers.
Deep functional knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and/or Business Intelligence software concepts and products.
EDUCATION & EXPERIENCE
BA/BS degree or equivalent educational background is preferred.
12+ years of relevant professional experience
$113k-150k yearly est. 1d ago
Sanctions Financial Intelligence Unit Investigator
Meta 4.8
Chicago, IL job
Meta is seeking a highly-organized, detail-oriented candidate with impeccable judgment and significant Sanctions Compliance experience to join the Meta FinTech Compliance Sanctions Financial Intelligence Unit (FIU) as a Sanctions FIU Investigator. In addition to having an extensive investigative and analytical background, Meta is seeking an investigator who has impeccable communication skills and experience conducting both open source investigations, as well as investigations originating from automated sanctions screening. You will assess and analyze large amounts of data in order to identify sources of potential threats and abuses, operate independently in a fast-paced environment, and proactively collaborate with teams across the company.
**Required Skills:**
Sanctions Financial Intelligence Unit Investigator Responsibilities:
1. Conduct investigations involving large amounts of data across a variety of global sanctions programs
2. Draft detailed case narratives documenting your investigative work and highlighting the sanctions and compliance risk identified through the investigation
3. Present to leadership on the results of investigations and the sanctions/compliance risk identified
4. Apply analytical skills to complex information sets in order to make logical and supported recommendations
5. Support and lead a variety of projects to improve the Sanctions Compliance Program
6. Develop cross-functional partnerships with key internal and external stakeholders in order to enhance investigative processes and minimize risk
7. Producing timely and accurate management reports to assist decision making processes within the team and cross functionally
8. Monitoring trends and patterns across Meta's payment environment to identify potential risk and taking appropriate action mitigate such risks
9. Work collaboratively with a dynamic group of cross-functional stakeholders including, but not limited to, Legal, Product, Engineering, Finance and Marketing
10. Interact with other teams to continually drive sanctions investigative innovation and compliance
11. Interact with Management and cross-functional partners to raise awareness of Sanctions Compliance related trends, emerging issues, remedial actions or potential enhancements impacting the Sanctions Compliance Program
12. Investigate complex cases and conduct analysis of potential threats that may manifest on Meta technologies
13. Independently manage multiple analyses at once while effectively prioritizing time
14. Work with graphic and sensitive content on a regular basis
15. Work independently under high-pressure situations and make sound decisions with little supervision
**Minimum Qualifications:**
Minimum Qualifications:
16. 4+ years of professional experience in Sanctions Compliance investigations, AML Compliance investigations, law enforcement investigations or intelligence
17. Experience working on proactive investigations that did not originate from an automated alert
18. Experience working with sensitive issues that include graphic violence, a variety of religious and political views, and adult content
19. Subject matter knowledge of global sanctions regulations
20. Experience and inclination to protect highly confidential information
21. Demonstrated communication skills and experience tailoring the communication for the audience
22. Experience presenting investigative results to a broad audience
**Preferred Qualifications:**
Preferred Qualifications:
23. 4+ years of experience conducting Sanctions Compliance investigations for a regulatory agency, law enforcement agency or financial services
24. Experience conducting open source investigations and/or investigations on behalf of a technology company
25. Experience with SQL
26. Analytical and investigative skills combined with knowledge to quickly assess large amounts of data in order to detect critical and credible information
27. BA/BS degree or equivalent
**Public Compensation:**
$118,000/year to $173,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$118k-173k yearly 6d ago
Consulting Engineer I (Intern) United States
Cisco 4.8
Chicago, IL job
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications accepted until further notice
**Meet the Team**
As a Consulting Engineer within the Cisco Customer Experience (CX) Consulting (**************************************************************************** organization, you'll collaborate with your team to gain experience in real-world customer environments, making a tangible impact. Your role involves designing and delivering technology solutions to help Cisco customers achieve their business goals. You can specialize in one of five architectural teams: Data Center, Cloud, Security, Collaboration, or Enterprise Networking.
**Your Impact**
As a Consulting Engineer, you'll gain practical experience with groundbreaking technologies and learn through active projects. Cisco values your ideas and encourages innovation. You'll develop your consulting skills while working with diverse customers in retail, healthcare, education, and the public/private sectors to craft and implement the right technical solutions for their business needs, regardless of their stage in the customer journey.
+ Ability to multi-task, self-start, work in a inclusive team environment and work independently.
+ Strong analytical and problem-solving skills with ability to solve technical problems.
+ Willingness to address new challenges and develop new skills.
**Minimum Qualifications**
+ Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College), or currently enrolled in an undergraduate degree program. Relevant fields include: in Information Systems, Cyber Security, Computer Networking, Computer Science or Engineering
+ Knowledge of IT systems, networking concepts, TCP/IP protocols, network devices and applications, and the OSI model.
+ Proficient in Python, REST APIs, Automation.
+ Able to legally live and work in the country for which you're applying, without visa support or sponsorship
**Preferred Qualifications:**
+ Awareness and general understanding of how consumer applications work over the internet (e.g., Browser, Voice/Video calls, Social Networks, Streaming etc.).
+ Comfortable with Data Analysis, crafting visualizations such as graphs and heatmaps.
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
$76k-109k yearly est. 60d+ ago
Technical Account Manager
Adobe Systems Incorporated 4.8
Chicago, IL job
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
As large enterprises invest in Adobe, we are in need of strategic and high-powered technical talent to help our largest customers navigate their operational needs across the Adobe Experience Cloud solutions. Our Technical Account Managers (TAM) build, develop, and maintain one-on-one relationships with our world-class customers. They produce and deliver a prescribed set of technical services specifically crafted to help them maintain operational health, while adopting new solutions and functionality to increase their value-realisation.
A person in this role possesses customer-facing and interpersonal skills that enables you to represent Adobe best within a customer's ecosystem, driving discussions with multiple personas from developers and analysts to management and senior leadership - including within Adobe - regarding tasks, projects, cases, standard methodologies, and prioritization.
One should also have the proficiency to think strategically about people, process, and technology challenges as they help our customers realize the investment, efficiencies, advantages, and innovation available in Adobe solutions.
What you'll Do
* Be a central point of contact while ensuring high levels of customer satisfaction
* Maintain regular communication with external and internal teams, managing expectations
* Engage with Director and VP-Level executives to translate business needs into technical and operational plans
* Coordinate and drive efforts to optimise product performance and customer adoption
* Lead and guide customer through complex environment changes and upgrades
* Supervise the management of technical critical issues and customer concerns
* Share proactive notifications and recommendations of upcoming releases and possible impact
* Lead customer check-ins and participate in quarterly business reviews
* Deliver proactive status updates, deliverables and guidelines
* Continually develop both technical and soft skills individually
What you need to succeed
* Bachelor's Degree in related field of the technical industry or equivalent experience
* At least seven years of full-time experience in consultative, development, customer support and/or related role in marketing technology
* Very strong written and verbal communication skills in English a must, other languages would be advantageous
* Proven presentation skills, and experience organising and leading high-profile customer calls and meetings
* Demonstrable ability to adapt to new technologies and learn quickly
* Customer-facing experience in enterprise projects, and in one or more of the following: Java, SQL, Javascript, AngularJS, JQuery, CSS, REST, XML, web-server technologies
* Competency in Analytical Problem Solving, Building Customer/Partner Relationships, Confidence, Cross-Functional Collaboration, Impact and Influence, Interpersonal Awareness, Project Management, Strategic Insight, Product & Technology Expertise, Value Selling
* Experience and familiarity with the following Adobe solutions (a plus but not a hard requirement): Adobe Experience Platform(RTCDP,AJO, CJA) Analytics, Audience Manager, Campaign, Commerce, Experience Manager, Experience Platform, Marketo, Target, Workfront.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $95,900 -- $169,500 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In New York, the pay range for this position is $117,000 - $169,500 In Illinois, the pay range for this position is $100,800 - $145,950
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
$117k-169.5k yearly 9d ago
Sr. Specialist, Program Operations - Enterprise Learning
Salesforce 4.8
Salesforce job in Chicago, IL
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Employee Success
Job Details
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join our mission to transform enterprise learning at scale! As Senior Specialist, Program Operations, you'll be instrumental in architecting and executing operational excellence across our comprehensive Enterprise Learning portfolio. This strategic role combines data-driven insights, process innovation, and stakeholder partnership to ensure seamless delivery of world-class learning experiences for thousands of Salesforce employees globally.
You'll serve as a key operational strategist, scaling critical initiatives including Managing at Salesforce, enterprise onboarding, leadership development, M&A talent integration, and enterprise skilling programs. This role offers the opportunity to drive meaningful impact through operational excellence while building the foundation for our Enterprise Learning Delivery Center's future success.
Your Impact
Strategic Program Operations & Scaling Excellence
Own end-to-end operational coordination for high-impact Enterprise Learning initiatives, ensuring flawless execution across global programs serving 1,000+ participants quarterly
Drive strategic process improvements and automation opportunities that enhance efficiency, reduce manual effort, and scale delivery capabilities
Lead operational support for the Chicago Learning Hub while coordinating seamlessly with EMEA, AMER, and APAC delivery teams
Design and implement data tracking frameworks that provide actionable insights for program optimization and strategic decision-making
Financial Management & Vendor Partnership Excellence
Manage complex budget oversight across multiple Enterprise Learning cost centers, ensuring fiscal responsibility and strategic resource allocation
Lead vendor relationship management and procurement processes, negotiating optimal rates and service agreements with external learning partners
Execute sophisticated financial tracking including quarterly PO management, expense coordination via Coupa/P-card systems, and budget variance analysis
Partner with Sourcing teams to identify cost optimization opportunities while maintaining program quality and participant experience
Data Analytics & Performance Intelligence
Develop comprehensive reporting and analytics frameworks for Quarterly Business Reviews (QBRs) and leadership dashboards
Conduct advanced data analysis using Enterprise Learning Center (ELC) systems, Survey tools, and other platforms to drive evidence-based program improvements
Create and maintain participation tracking, engagement metrics, and program effectiveness measurements across all Enterprise Learning initiatives
Lead data integrity initiatives ensuring accurate system administration and operational stability within learning management platforms
Stakeholder Collaboration & Communication Excellence
Serve as primary operational liaison for internal stakeholders, external vendors, and cross-functional partners, building trust through consistent, strategic communication
Coordinate complex logistics for in-person and virtual learning experiences, managing multiple vendor relationships and ensuring exceptional participant experiences
Lead crisis communication and issue resolution efforts, maintaining program quality standards and minimizing disruptions (target:
Partner closely with Enterprise Learning Center of Excellence teams including Technology, Communications, and Data functions
Innovation & Continuous Improvement
Champion adoption of emerging technologies and AI-enabled solutions that enhance operational efficiency and participant experience
Lead process transformation initiatives that align with Salesforce's agentic talent experience vision
Identify and implement scalability improvements across program coordination, vendor management, and participant engagement workflows
Drive accountability frameworks and performance standards that support organizational excellence
Required Skills & Experience
6+ years of progressive experience in program operations, learning & development, or strategic coordination roles within complex, global organizations
Proven expertise in financial management, budget oversight, and vendor relationship management with demonstrated cost optimization results
Strong background in data analysis, reporting frameworks, and using insights to drive operational improvements and strategic recommendations
Experience with Learning Management Systems (LMS), enterprise tools, and technology platforms that support large-scale program delivery
Track record of managing multiple high-stakes initiatives simultaneously while maintaining exceptional attention to detail
Advanced proficiency in data interpretation, analysis, and presentation for executive-level stakeholders
Expertise in procurement processes, contract management, and vendor partnership development
Strong project management skills with ability to coordinate complex logistics and cross-functional workflows
Experience with Google Suite, Slack, Coupa, Concur, and other enterprise operational platforms
Exceptional written and verbal communication skills with ability to influence and build relationships across all organizational levels
Demonstrated problem-solving capabilities and adaptability in fast-paced, evolving environments
Strong accountability mindset with focus on delivering measurable results and continuous improvement
Cultural intelligence and ability to work effectively across global teams and time zones
Preferred Skills & Experience
Experience supporting enterprise-scale learning programs (1,000+ participants)
Background in change management and process transformation initiatives
Familiarity with AI and automation tools in learning or HR operations
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and
be your best
, and our AI agents accelerate your impact so you can
do your best
. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ************************************* Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $103,400 - $142,300 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
$103.4k-142.3k yearly Auto-Apply 16d ago
Software Consulting Engineer I (Intern) - United States
Cisco 4.8
Chicago, IL job
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice.
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.
**Meet the Team**
Orchestration and Automation is now a key part of any technology and in our organization, we bridge the gap between what products do and customers need. As Software Consulting Engineer Intern, you will work directly with your Manager and Mentor to gain hands on experience of developing software solutions for customers using Cisco Secure Development Lifecycle processes, across different Cisco technologies. You will have the opportunity to participate in one or more projects, and interact with customers, Software Architects, Delivery Engineers, Managers and Cisco Customer Experience (CX) Leadership.
**Your Impact**
During the program you will participate in day-to-day delivery activities such as coding, customer meetings, deliverable creation, building labs, DevOps, deployment, and troubleshooting. You will have the opportunity to leverage your coursework and experience in real-world scenarios as a full stack developer. You will likely gather experience in:
· Java, Gradle, Spring, Python, Ansible
· Automated unit testing, linting and builds
· Web development / VueJS / REST / SOAP / Web Sockets
· Engineering practices in git and DevOps
· Deployment and Support models
**Minimum Qualifications**
· Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College), or currently enrolled in an undergraduate degree program. Relevant fields include: Computer Science, Software Engineering, Computer Engineering, Information Technology, Data Science, Mathematics, Statistics, Electrical Engineering, or related technical fields
· Ability to demonstrate an understanding of computer science fundamentals, including data structures and algorithms.
· Development experience using Python, Java, Spring/Spring Boot, JUnit tests.
· Proficiency in SQL and relational database concepts
· Experience with UNIX, Linux and Windows Operating Systems.
**Preferred Qualifications**
· Strong communication skills and the ability to work in a team environment
· Demonstrated curiosity and a desire to tackle and solve complex problems
· Experience in automation frameworks like Ansible
· Non-academic coding experience (i.e. hack-a-thons, code challenges, personal projects, GitHub, Open Source, volunteer coding experience, conference participation, etc.)
· Familiarity with AI tools is a plus but not a primary requirement
· Any certification such as CCNA, CCNP, Oracle, Red Hat Linux, Java, etc
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
+ 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
+ Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
+ Additional paid time away may be requested to deal with critical or emergency issues for family members
+ Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;
+ 1% of incentive target for each 1% of attainment between 75% and 100%; and
+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$44,000.00 - $185,000.00
Non-Metro New York state & Washington state:
$44,000.00 - $185,000.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
$44k-185k yearly 60d+ ago
Data Center Program Manager - Logistics
Microsoft Corporation 4.8
Chicago, IL job
As a Microsoft **Data Center Program Manager, Logistics** , you will perform trouble shooting for service incidents, manage assigned projects to meet service delivery objectives as well escalate to appropriate stakeholders to remove obstacles. You will also follow safety policies and procedures and participate in root cause analysis (RCA) of incidents. This job will allow you to build a solid understanding of data center procedures, engage in collarobation across various teams as well as provide mentorship across data centers by sharing best practices.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Ensure that logistics standard operating procedures and risk assessments are in place, and assist in their creation.
+ Creating and managing end-to-end project plans and ensuring on time delivery.
+ Plan, schedule, and execute projects and site deliverables in alignment with deployment timelines and required site readiness dates across the metro.
+ Supporting the decommission efforts across the metro
+ Plan, manage, and communicate end-to-end project plans with stakeholders and teams.
+ Track and take action on shipment incidents and escalate as needed to meet deadlines.
+ Keep workflows up to date as it pertains to IAM.
+ Support deployment teams with last-mile courier communications.
+ Schedule and coordinate deployment materials transfers between data centers.
+ Maintain an up-to-date inventory of cables and consumables.
+ Manage our vehicle and Equipment program for the metro
+ Calculate materials and consumables needs and request quotes.
+ Collaborate with others DCPM to accommodate scheduling needs and resources to support projects outside of deployment and decommission.
+ Share expertise and provide guidance on standard logistics processes and procedures for preparing, planning, and performing deployments.
+ Collaborate with others DCPM to ensure that work is appropriately prioritized and that resources and team capabilities are in place for deployments.
+ Prioritize data center workload with the logistics team to maximize response and resolution of receiving, replacement, and return merchandise authorization requests, meeting service level agreements.
+ Embody our culture and values .
**Qualifications**
**Required Qualifications:**
+ High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments
+ OR equivalent experience.
**Other Requirements:**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
**Preferred Qualifications:**
+ Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 5+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
+ Applicable certifications: ASICS (Inventory Control), CompTIA (Computing Technology Industry Association), Microsoft, Network Certifications, PMP (Project Management Professional), ITIL (Information Technology Infrastructure Library), CDCP (Certified Data Center Professional)
Data Center Operations Management IC3 - The typical base pay range for this role across the U.S. is USD $81,400 - $161,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $109,800 - $183,100 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
****************************************************
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (**************************************************************
$109.8k-183.1k yearly 39d ago
Director, Senior Corporate Counsel - Head of Global Trade
Salesforce.com, Inc. 4.8
Salesforce.com, Inc. job in Chicago, IL
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Global Affairs Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
In this role, you will lead the Global Trade function at Salesforce, including Sanctions, Export Controls, and Customs compliance. You will set the strategy, manage a team of 4-5 trade counsel and professionals, and oversee the operations of these programs. The position reports to the SVP, Global Ethics & Integrity.
Key responsibilities:
* Develop and execute global trade compliance strategy aligned with Salesforce's business objectives and growth plans
* Establish and maintain relationships with external trade counsel, customs brokers, and regulatory agencies
* Monitor evolving global trade regulations and assess impact on Salesforce operations
* Oversee export control compliance for all Salesforce products, services, and technology transfers
* Manage export licensing processes and coordinate with government agencies (BIS, OFAC, State Department)
* Implement export control policies, procedures, and training programs
* Oversee team running robust screening processes for customers, partners, suppliers, and employees
* Oversee customs compliance for all international shipments and cross-border transactions
* Handle customs audits, inquiries, and dispute resolution processes
* Conduct regular trade compliance risk assessments across global operations
* Develop and maintain trade compliance monitoring and reporting systems
* Provide trade compliance guidance to sales, legal, product, and operations teams
* Develop comprehensive training programs for employees
* Serve as subject matter expert for trade-related aspects of new product launches and market expansions
* Support M&A activities by conducting trade compliance due diligence
* Prepare regular reports for executive leadership and board committees
* Manage government reporting requirements and voluntary disclosure processes
Desired skills and experience:
* JD with at least 8-10+ years in trade compliance work
* Strong preference for in-house work experience; work in the tech sector a plus
* Deep legal and/or regulatory expertise in US Office of Foreign Assets Control (OFAC) sanctions regulations, US Export Administration Regulations, US International Traffic in Arms Regulations, and US customs regulations
* Experience interfacing with government agencies, particularly OFAC and the US Bureau of Industry and Security. Experience with the US Directorate of Defense Trade Controls, US Customs and Border Protection, and the DOJ a plus
* Experience with, or willingness to learn and advise on, non-US sanctions, export control, and customs regimes, particularly in the EU and UK
* Skilled at assessing enterprise-wide trade compliance risk, and designing right-sized risk mitigation strategies
* Experience managing trade compliance processes, such as: export control classification, denied party screening, KYC due diligence, international shipping, deemed export screening, and company system/internal trade controls
* Proven leadership experience, including supervising and mentoring trade compliance professionals with a range of educational backgrounds and skill sets
* Experience advising on compliance tool development for a large enterprise; experience with AI a plus
* Adept at building multi-stakeholder collaboration and enabling a complex set of business teams and operations with compliance solutions
* Skilled at communicating trade compliance risks, opportunities, and needs to senior company leadership across different business functions
* Ability to work in a fast-paced, dynamic business environment
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ***********************************
For Washington D.C based roles, the base salary hiring range for this position is $211,500 to $306,600.
For Illinois based roles, the base salary hiring range for this position is $211,500 to $306,600.
$211.5k-306.6k yearly Auto-Apply 60d+ ago
Sales Development Representative Outbound Sales II (Full Time) - United States
Cisco 4.8
Chicago, IL job
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications accepted until further notice.
**Meet the Team**
The Sales Development Representative (SDR) team is at the forefront of Cisco Networking sales, dedicated to identifying and qualifying high-potential leads that drive our business forward. Our work directly fuels the sales pipeline, setting the foundation for future growth and ensuring an outstanding customer experience from the very first interaction. This high-energy, collaborative team thrives on creativity and professional development, positioning early career sales professionals for successful transitions into account executive roles. Joining us means becoming a bold future-shaper in a welcoming culture that values diversity, inclusion, and innovation.
**Your Impact**
Develop and qualify critical sales leads, establishing effective contacts for Cisco Networking products and services. Perform proactive prospecting through cold-calling, networking, and digital channels to build a robust lead pipeline. Articulate Cisco's compelling value proposition to decision-makers, independently assessing needs and guiding customers through the sales cycle. Utilize advanced sales tools like Salesforce.com, Gong, and ZoomInfo to manage leads and ensure data integrity. Collaborate with leadership to achieve daily, weekly, and quarterly goals, ultimately positioning yourself for promotion to an account executive role.
**Minimum qualifications**
+ Proficiency in using CRM software (e.g., Salesforce.com) and sales engagement tools.
+ Demonstrated ability to perform prospecting activities, including cold-calling and utilizing internet information sources.
+ Foundational understanding of sales cycles and lead qualification processes.
+ Ability to articulate product and solution value propositions.
+ Authorized to work in the U.S. without requiring sponsorship now or in the future.
**Preferred qualifications**
+ Experience building strong professional relationships.
+ Excellent written communication and interpersonal skills.
+ Strong organizational, detail-oriented, and time management abilities.
+ A proactive and creative approach to lead generation.
+ Ambition to pursue an account executive role after minimum tenure.
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
+ 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
+ Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
+ Additional paid time away may be requested to deal with critical or emergency issues for family members
+ Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;
+ 1% of incentive target for each 1% of attainment between 75% and 100%; and
+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$92,000.00 - $133,300.00
Non-Metro New York state & Washington state:
$90,000.00 - $130,400.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
$92k-133.3k yearly 56d ago
Sr Manager, Technical Support Engineering (Government Cloud & Public Sector)
Salesforce 4.8
Salesforce job in Chicago, IL
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer Success
Job Details
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About the Role
We're looking for a Senior Technical Support Manager to lead and scale our Government and Public Sector support cloud team with a focus on:
* Industry Public Sector Solutions (PSS) & Gov Cloud (US-only)
* Industries OmniStudio / Industry Platform
* Revenue Cloud (CPQ, Billing)
This leader will be responsible for delivering world-class customer support, driving operational excellence, and partnering closely with Product, Engineering, Success, and Sales to support complex, mission-critical customer environments.
This role requires strong people leadership, deep technical credibility, and experience supporting enterprise-grade SaaS platforms in regulated or industry-specific environments.
Key Responsibilities
Leadership & People Management
* Lead, mentor, and scale a team of Senior Support Engineers
* Drive performance management, career development, and succession planning
* Foster a culture of customer obsession, accountability, and continuous improvement
* Partner with Recruiting and Enablement to hire and onboard top technical talent
* Identify and groom Tech leads / future managers to expand leadership capacity.
Gov Cloud Compliance & Risk Management
* Keep support workflows aligned with Gov Cloud controls, FedRAMP and internal security policies.
* Partner with InfoSec, Legal, and internal governance stakeholders as needed for audits, access, and data handling.
Customer Support & Escalation Management
* Own customer escalations for Salesforce Industries products, including executive-level engagements
* Ensure timely resolution of Severity 1 and mission-critical incidents
* Act as a trusted advisor to customers during complex technical and architectural challenges
* Collaborate with Customer Success, Product Management, Engineering and Account Teams to ensure customer health and retention
* Collaborate with Success guides and Architect to bridge the gap between reactive and proactive engagement
Technical & Operational Excellence
* Establish and optimize support processes, KPIs, and SLAs
* Leverage data and dashboards to drive operational insights and improvements
* Prepare Weekly, Monthly and quarterly business review to generate insights and drive business outcome aligned with corporate objectives
* Drive root cause analysis (RCA) and systemic issue resolution
* Improve Process, Tooling & Agentforce Adoption
Cross-Functional Collaboration
* Partner with Product Management and Engineering to influence roadmap, quality, and supportability
* Provide feedback loops on product gaps, adoption challenges, and customer pain points
* Participate in release readiness, incident reviews, and post-mortems
* Align with Security, Compliance, and Trust teams for regulated and GovCloud customers (where applicable)
Required Qualifications
* 8+ years of experience in technical support or customer engineering roles in SaaS / cloud environments.
* 3+ years managing or leading a technical support team.
* Deep, hands-on experience with the Salesforce Platform, including at least one of:
* Public Sector Solutions / Government Cloud
* Salesforce Industries / OmniStudio
* Revenue Cloud (CPQ & Billing)
* Proven track record running support for enterprise or public sector customers, ideally in regulated or high-stakes environments.
* Strong grounding in cloud concepts, integrations, APIs, and data/security best practices.
* Demonstrated ability to:
* Use data to manage operations (CSAT, TTR, SLA, backlog, escalations, etc.).
* Own executive-facing escalations and calmly drive cross-functional resolution.
* Collaborate effectively with Product, Engineering, ProServ, CSMs, Architects, and other internal stakeholders.
* Be the primary management point-of-contact during weekend and holiday on-call coverage, supporting engineers through major incidents and Red Account outages.
* Must be a U.S. citizen (no dual citizenship) and willing to go through U.S. federal background clearance
Preferred Qualifications
* Experience with FedRAMP-authorized environments, public sector customers, or other regulated industries.
* Salesforce certifications such as:
* Administrator / Advanced Admin
* OmniStudio / Industries
* CPQ Specialist / Revenue Cloud
* Other relevant cloud certifications.
* Familiarity with ITIL or similar service management frameworks.
* Experience leading support in multi-cloud deployments (e.g., PSS + OmniStudio + Revenue).
What You'll Bring
* A builder mindset: you aren't just “running the queue,” you're improving the system.
* A calm, structured approach to high-visibility Red Accounts and escalations and executive conversations.
* A bias toward clarity, coaching, and repeatable frameworks so the team can scale with confidence.
* Passion for making complex Industry products truly supportable - and for being the connective tissue between Support and Product.
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and
be your best
, and our AI agents accelerate your impact so you can
do your best
. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ************************************* Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $165,000 - $227,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
$165k-227k yearly Auto-Apply 7d ago
Engagement Manager - Paradox
Workday 4.8
Chicago, IL job
Your work days are brighter here.
We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.
About the Team
Come join the Paradox team at Workday! Paradox helps organizations around the world reimagine recruitment and hiring with the first-of-its-kind conversational recruiting platform. Paradox's AI assistant streamlines tasks like screening for minimum qualifications, instantly scheduling interviews, answering common candidate questions, and more through simple, frictionless mobile, chat, and text message-driven experiences to allow recruiting and hiring teams to spend more time with people and less time with software.
About the Role
The Engagement Manager will manage full lifecycle deployments utilizing that Workday Deployment Methodology for low/medium deployments. They will use their professional expertise to resolve issues in creative and effective ways.
About You
Basic Qualifications
3+ years of experience of project management with HCM (Recruiting) or Financial implementations within medium or large enterprise
3+ years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications
3+ years of experience with both functional (business) and technical deployments.
Other Qualifications
Passion and drive for customer success
Adept at conflict management; skilled in de-escalating project tensions and mediating between stakeholders to reach consensus
Leadership abilities to empower and focus the project team on deployment objectives
Strong at building relationships, working cross-functionally and can influence internal and external stakeholders.
Ability to manage multiple project priorities at the same time
Manage 3rd parties on project teams
Present at Customer Executive Steering Committee meetings
Solid track record in Project Management delivery within a Professional Services environment
Deliver projects within the budget outlined in the Statement Of Work
Promote a positive and inclusive working environment
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.IL.Chicago
Primary Location Base Pay Range: $109,700 USD - $164,600 USD
Additional US Location(s) Base Pay Range: $99,200 USD - $176,300 USD
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
$99.2k-176.3k yearly Auto-Apply 7d ago
Distinguished Engineer - AI Infrastructure Architecture
Cisco 4.8
Chicago, IL job
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back.
**Meet the Team**
Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined!
**Impact:**
Architect and operationalize AI infrastructure as a core component of Cisco Data Fabric, enabling engineering teams to integrate AI capabilities across the world's largest, most diverse data sets. Design MLOps platforms that solve complex lifecycle challenges-managing embedding model migrations, version compatibility, and continuous model updates-while ensuring operational excellence through monitoring, governance, and serving at petabyte scale. Identify and drive new opportunities for leveraging AI across the stack, establishing consistent architectural patterns for agent prompts, tool integration, and model orchestration. Build data pipelines and operational frameworks that enable hundreds of engineers to confidently deploy both LLMs and traditional ML models into production. Success is measured by customer adoption and usage of AI-powered features, alongside operational metrics-model performance, inference latency, and deployment velocity-that directly impact customer value.
**Minimum Qualifications:**
+ Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience
+ Designed and deployed AI/ML infrastructure and features in production cloud environments
+ Experience with major AI services including OpenAI, Anthropic, HuggingFace, AWS Bedrock, Azure OpenAI Service, or similar platforms
+ Production experience with AWS, Azure, or GCP cloud platform
+ Led technical decisions and architectural direction across engineering organizations of 50+ engineers
**Preferred Qualifications:**
+ Experience with LLM-specific infrastructure including agent frameworks, prompt management, and tool integration
+ Model serving at scale with experience in inference optimization and performance monitoring
+ Designed and deployed AI/ML infrastructure for on-premises environments
+ Experience with major ML frameworks (TensorFlow, PyTorch, etc.) and model formats
+ Proven track record mentoring and growing engineers, with strong collaboration skills
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
+ 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
+ Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
+ Additional paid time away may be requested to deal with critical or emergency issues for family members
+ Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;
+ 1% of incentive target for each 1% of attainment between 75% and 100%; and
+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$273,200.00 - $442,600.00
Non-Metro New York state & Washington state:
$267,600.00 - $390,300.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
$98k-121k yearly est. 60d+ ago
Sr. Business Consultant - Content Supply Chain/Gen Studio (CSC)
Adobe Systems Incorporated 4.8
Chicago, IL job
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
The CSC Business Consultant is responsible for leading customers through business transformation as they adopt Adobe's Content Supply Chain solutions. They act as the strategic partner to the customer - defining organizational taxonomy and metadata, configuring metadata flows, translating business goals into technical workflows, and helping to define the operating models to align with technical execution. This role will also partner with various business functions to ensure organizational readiness for platform adoption. The Business Consultant focuses on the people and process side of transformation - business requirements, governance, change management, enablement - not on writing code or configuring systems. As a result of the Sr. Business Consultant's work, the customer will benefit from a clearly defined future-state operating model, with workflows that are well documented, adopted, and linked to measurable business outcomes. Throughout the engagement, the Sr. Business Consultant will ensure stakeholders are guided confidently through each phase, while risks and roadblocks are proactively identified and communicated.
What You'll Do
Customer Strategy & Process Design
* Lead discovery workshops to understand current-state content creation, planning, production, and delivery processes
Bring industry knowledge and CSC experience to provide a prescriptive approach to achieve customer goals by leveraging Adobe's solutions
* Partner in defining future‑state workflows that optimize value across the Adobe stack of technologies (Workfront, Assets, and all other connected CSC technologies)
* Translate customer goals into actionable business requirements and acceptance criteria
* Partner with the Technical Consultant to ensure business requirements are implemented accurately
Change Management & Governance
* Support change readiness including stakeholder mapping, communication planning, and adoption strategy
* Provide input to governance models, intake processes, roles & responsibilities, and approval paths
* Build and deliver customer enablement materials (playbooks, SOPs, process documentation)
Content Strategy
* Define and configures metadata flows across the content supply chain
* Define organizational Metadata & Taxonomy in accordance with Adobe's relevant vertical best-in-class taxonomy
* Focus on Asset Management Use Cases with AEM and the related interactions with Workfront
* Promote successful Asset Lifecycle & System Governance
Program Execution
* Manage and inform the project delivery roadmap, scope, risks, and decisions in partnership with Project Management and Engagement Leads
* Facilitate executive readouts, showcasing progress, value, and adoption
* Work with customer to capture benchmark data and define KPI to be used to measure program success
* Track measurable business outcomes and ensure customer value realization
* Define capabilities and value/adoption backlog aligned to a value and adoption roadmap
What You Will Need
* 7+ years in business consulting, business analysis, or marketing operations roles.
* Deep knowledge of modern marketing technology product stack with concentration in relevant Adobe products (Adobe Experience Manager, Workfront, and Fusion)
* Deep understanding of marketing workflows and/or content production lifecycles
* Ability to translate ambiguous requirements into structured workflows
* Exceptional facilitation, presentation, and executive communication skills
* Comfortable navigating change, resistance, and stakeholder alignment
* Willingness to travel up to 50%
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $134,400 -- $245,300 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $169,400 - $245,300
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
$169.4k-245.3k yearly 5d ago
Employee Success Business Partner Senior Manager
Salesforce 4.8
Salesforce job in Chicago, IL
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Employee Success
Job Details
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Overview of the Role
Join our Employee Success Business Partner team and work with some of the most talented leaders in the industry. At a time when AI is evolving daily, we are innovating in ways that support the betterment of our Customers and our Communities. Our success is directly related to the invention of groundbreaking solutions-culminating in our formula of CRM + AI + Data + Trust.
In this role, you will help guide the team making this happen. We are looking for a strategic Sr. Manager who embodies our culture and values, with a track record of building strong partnerships with executive leaders. You will align closely with the lead ESBP and business leaders on People strategy, while working with the wider Employee Success team to advise on engagement, development, organizational design, and change management. You will be a key partner in supporting people initiatives that authentically align with business needs.
Strategic Execution & Organizational Management
Strategic Consulting: Serve as a trusted advisor to senior level leaders, translating high-level business strategy into actionable people plans and HR priorities, aligned with the lead ESBP's direction.
Workforce Plan Execution: Manage the execution of the strategic workforce plan, which includes analyzing headcount needs, monitoring talent allocation, and facilitating location strategy decisions within the assigned business unit.
Org Health Management: Utilize Org Health metrics and analytics to diagnose skill gaps, team health issues, and organizational structure challenges, providing data-driven recommendations to the lead HRBP and business leaders.
Change Management Support: Support and facilitate major change management initiatives (e.g., restructurings, digital transformations) by implementing communications, engagement strategies, and risk mitigation plans defined by the core team.
Talent Lifecycle & Leadership Support
Talent Program Management: Manage and drive the successful execution of core talent lifecycle processes-including performance reviews, compensation planning, promotions, and succession planning-within the business unit.
Leadership Coaching: Provide coaching and consultation to managers on employee relations, team development, retention strategies, and effective utilization of HR programs and tools.
Talent Identification: Partner with Talent Acquisition and Learning & Development teams to identify critical talent needs and ensure integrated delivery of talent programs.
Influence & Partnership
HR Solutions Orchestration: Act as the primary interface to coordinate and orchestrate the delivery of specialized HR services (e.g., Total Rewards, Employee Success) to the business, ensuring a seamless experience.
Stakeholder Influence: Influence and manage stakeholder expectations by communicating HR strategy and program objectives effectively.
Values Integration: Ensure all people practices and leader actions reinforce the company's core values and focus areas.
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and
be your best
, and our AI agents accelerate your impact so you can
do your best
. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ************************************* Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,400 - $216,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.