Salesforce Consultant remote jobs

*This position requires someone who has Utility experience and have worked with Utility companies to improve their IVR containment rate* Role: CCaaS Techno-Functional Lead (NICE & IVR) Overview:PSEG is seeking a Techno-Functional Lead with strong experience in NICE in Contact and IVR systems to support ongoing enhancements and integrations within their customer engagement environment. This role requires a balance of business process understanding and technical capability, focusing on both system improvements and deployment support. Key Details: Project Background: Implemented IVR (Omelia) in 2023. The environment is continuously evolving with regular enhancements and optimizations. Role Focus: Collaborate with the business and NICE teams to understand enhancement requests and translate them into actionable technical requirements. Work cross-functionally to support deployment and implementation of new features. Must be functional enough to capture and document requirements and technical enough to understand scripting and system capabilities. Current Systems: NICE in Contact for contact center operations. IVR: Omelia. Fully integrated with the mainframe billing system and ACD/CRM components that connect to the agent desktop. Technical Expectations: Understanding of IVR scripting and ability to support or guide development. Familiarity with NICE platform configuration and integration processes. Contract Details: Length: 12 months, with potential extension through 2027 and possible conversion to hire. Start Date: January 2026. Location: 100% Remote (East Coast hours preferred). Availability: Must be flexible for occasional weekend support for issue resolution. Travel: None required. Interview Process: Two rounds of interviews: Initial interview with Thomas (Hiring Manager). Technical interview with team members.Job Overview: CaaS Techno-Functional Lead Configure and manage NICE solutions, including NICE in Contact and Workforce Management (WFM) systems. Integrate NICE with other business tools like CRM and ACD for seamless customer interaction management. Monitor system health and performance, identifying and addressing issues proactively. Generate and analyse reports to track performance metrics and recommend improvements. Design, develop, and maintain IVR scripts to optimize customer interactions. Troubleshoot and resolve any issues related to the IVR system, ensuring minimal disruption to services. Continuously improve IVR flows based on customer feedback, performance analysis, and business needs. Ensure proper integration of IVR with back-end systems (e.g., CRM, databases). Work closely with IT, customer service, and operations teams to align NICE and IVR systems with business objectives. Provide technical support and training to internal teams on system functionality and optimization. Stay updated on industry trends and new technologies to improve the customer experience and operational processes. Project Management experience will be an add on. Requirements: 5+ years of strong experience with NICE customer engagement solutions (NICE in Contact, NICE WFM) and IVR system administration. Strong understanding of call centre operations, customer interaction technologies, and telephony systems. Proficiency with IVR scripting languages and tools (e.g., Genesys, Avaya, Cisco). Solid understanding of data analytics and reporting, with the ability to analyse system performance and make data-driven decisions. ( Not important) Familiarity with CRM systems (e.g., Salesforce, Zendesk) and their integration with NICE and IVR solutions. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills, with the ability to work cross-functionally in a collaborative environment. Certification in NICE products or IVR technologies is a plus. Good to have experience with cloud-based customer engagement platforms. Good to have knowledge of speech analytics, chatbots, and AI-driven customer service technologies. Responsibilities: We are looking for an experienced NICE & IVR Systems Specialist who will be responsible for the configuration, maintenance, and optimization of NICE (Customer Engagement Solutions) and IVR systems to ensure the seamless operation of our customer service functions. This position requires both technical expertise and a strong understanding of customer interaction workflows.

W2 ONLY, Client CANNOT do Sponsorship Salesforce Developer Duration: Direct Hire We are seeking an experienced Salesforce Developer/Administrator to support, enhance, and optimize our Salesforce platform. This role will focus on designing and building scalable solutions using Apex, Lightning Components, Visualforce, API integrations, and standard Salesforce configuration. The ideal candidate is a hands-on Salesforce expert who can collaborate with business stakeholders, translate requirements into technical solutions, and ensure the platform operates efficiently and reliably. This is a remote position. Key Responsibilities Salesforce Development Design, develop, test, and deploy custom solutions using Apex classes, triggers, Lightning Web Components (LWC), Aura components, and Visualforce pages. Develop and maintain API integrations between Salesforce and external systems (REST/SOAP APIs). Build and optimize declarative functionality including flows, validation rules, process automation, and page layouts. Salesforce Administration Manage day-to-day Salesforce operations including user setup, permissions, roles, profiles, and security settings. Maintain and optimize objects, fields, workflows, approval processes, reports, and dashboards. Troubleshoot issues, provide user support, and ensure data integrity across the platform. System Enhancements & Projects Translate business requirements into Salesforce solutions through configuration or custom development. Participate in full SDLC processes including requirements gathering, technical design, development, testing, and deployment. Support Salesforce releases by testing new features, identifying impacts, and implementing updates. Collaboration & Documentation Work closely with stakeholders across Sales, Marketing, Customer Support, and IT to enhance Salesforce functionality. Create and maintain technical documentation, data flow diagrams, and system configuration records. Provide training and guidance on Salesforce best practices and new features. Qualifications 3+ years of hands-on Salesforce development and administration experience. Strong experience with: Apex (classes, triggers, batch jobs, schedulers) Lightning Web Components (LWC) and/or Aura Components Visualforce REST & SOAP APIs / integration patterns Proficiency in Object-Oriented Programming (OOP) concepts. Strong understanding of Salesforce data structures, security model, and declarative capabilities. Experience working in an Agile or iterative development environment. Salesforce certifications such as Platform Developer I/II, Admin, or App Builder are a plus. Key Competencies Strong problem-solving and troubleshooting skills Ability to communicate clearly to both technical and non-technical audiences Highly organized and able to manage multiple projects Self-driven and comfortable working remotely

About the Role: Process Pro Consulting is on the search for a strategic, client-facing HubSpot Solutions Consultant who thrives at the intersection of business strategy and technical execution. If you love solving complex problems, building smart HubSpot solutions, and guiding B2B clients to operational success, you'll fit right in. In this role, you won't just implement HubSpot. You'll translate big-picture business goals into customized, scalable CRM and marketing automation solutions-partnering directly with clients to design, implement, and optimize their systems across the entire customer journey. Core Customer & HubSpot Responsibilities: You'll act as a trusted consultant, owning projects from sales hand-off through delivery: Lead end-to-end HubSpot projects-including onboarding, migrations, integrations, and custom implementations Configure and optimize HubSpot Marketing, Sales, and Service Hubs Build automations, workflows, lifecycle stages, lead scoring, and reporting dashboards Manage data migrations and CRM integrations (Salesforce, Marketo, Zapier, etc.) Create custom properties, pipelines, and permission sets aligned to client RevOps strategies Guide clients through strategic planning, technical solutioning, and RevOps best practices Drive CRM and data hygiene standards that support clean, reliable reporting Deliver clear documentation and training to empower client teams Build advanced reports and dashboards to surface insights and drive accountability Identify new growth and improvement opportunities within client accounts Manage client relationships and project timelines with a proactive, solution-first mindset You'll Excel in This Role If You Have: 5+ years of hands-on HubSpot experience (Professional or Enterprise tiers), ideally across custom onboarding, integrations, migrations, and implementations A background in Revenue Operations, Marketing Ops, or Sales Ops-especially in high-growth B2B SaaS Experience acting as a strategic consultant or agency partner, directly supporting clients Strong technical expertise with CRM design, marketing automation, data migration, and reporting A strategic mindset and the ability to connect the dots between business goals and technical solutions Confidence in managing cross-functional projects and facilitating change Clear, client-friendly communication skills (you can simplify complex concepts with ease) Bonus Points For: Experience working at a HubSpot Solutions Partner or digital agency Familiarity with tools like Lucidchart, Asana, Zapier, Loom, Avoma, and Google Workspace A knack for building scalable systems that fuel growth HubSpot certifications (Marketing, Sales, Service, or Ops Hub) Why Process Pro? Process Pro Consulting is a one-stop shop for HubSpot ops - a small, fast-moving team that partners closely with B2B clients to drive meaningful change. We focus on what matters: real results, genuine collaboration, and work we're proud to put our name on (and we have fun while doing it!). Our team of Pros helps businesses run smarter by building customized HubSpot solutions that enable revenue teams to maximize the platform's full potential. We're looking for someone who shares our passion for HubSpot, loves problem-solving, and thrives in a collaborative, growth-minded environment. The right fit will value: An always-learning, always-growing mindset Collaboration and team focus Kindness and integrity Motivation and ownership 👉 Apply now. We'd love to hear from you! Salary Range: $85,000 - $100,000 (dependent on experience & skillset) Benefits: Health, vision + dental insurance 20 days of PTO Standard US paid holidays 2 company mental wellness days Flex hours & fully remote team Bonus quarterly program Professional development program Health and Wellness stipend 401k matching (eligible after 6 months of employment) Parental leave benefits Short-term disability insurance benefits Office equipment provided to help you do your best work (laptop, headset, monitors, etc.)

Infosys is seeking a Principal SAP SSAM Consultant: As a Principal Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options, and makes recommendations. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design. You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization's financial guidelines. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Basic Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 11 years of experience with Information Technology. The location for this position is Pomona, CA. This position may require travel to Project / client locations. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Preferred Qualifications At least 11 years of extensive experience in configuring SAP Service and Asset Manager (SSAM), with deep expertise in implementing and supporting SAP Plant Maintenance and Enterprise Work Management solutions. Lead functional configuration and implementation of SAP Service and Asset Manager. Collaborate with business stakeholders to gather requirements, perform fit-to-standard assessment and translate them into Business Process design document & Functional Specifications. Integrate SSAM with SAP backend systems (S/4HANA or ECC) and mobile platforms. Support testing, training, and deployment activities. Troubleshoot and resolve issues related to SSAM functionality and performance. Provide post-go-live support and continuous improvement recommendations. Experience across Electricity (preferred), or Gas or Water Utilities industries would be added advantage Should have good knowledge of Notification Management; Integration with Maintenance Order; Preventive Maintenance; Breakdown, Corrective and Calibration Maintenance Process etc. Experience in SAP S/4HANA implementation will be an advantage Experience of at least 2 end-to-end SAP SSAM implementation lifecycle activities including: Requirement gathering Business process design SAP configuration RICEFW Functional design Systems and Integration Testing Resolving production issues Great communication and presentations skills Strong analytical skills with ability to work in advanced excel based data analysis Ability to work with onshore teams and coordinating work delivery between onsite and offshore Flexible work timings required due to remote working environment including onshore overlaps as required The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: - Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off EEO/About Us : Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

The SAP BRIM - Convergent Mediation Consultant will be a key member of the project team with responsibility for servicing the business community with billing mediation needs. The role involves designing, implementing, and supporting mediation solutions to enable seamless data collection, aggregation, and processing. This role requires extensive technical knowledge of SAP Convergent Mediation, integration with S/4 HANA BRIM modules, and the ability to handle high-volume data processing. Key Responsibilities: SAP Convergent Mediation Development: Configure and implement SAP Convergent Mediation components for collecting and processing usage data from various sources. Develop custom mediation scenarios to meet specific business needs, including data validation, transformation, aggregation, and enrichment. Configure mediation rules for rating, charging, and ensuring data accuracy. Integration with S/4 HANA BRIM: Integrate SAP Convergent Mediation with BRIM modules such as Subscription Order Management (SOM), and Convergent Invoicing (CI). Ensure seamless data flow between mediation and downstream billing processes, including SAP FI-CA (Financial Contract Accounting). High-Volume Data Processing: Handle high-volume usage data from multiple data streams and external systems. Optimize mediation processes for scalability and performance in high-demand environments. Business Requirements Analysis: Collaborate with business stakeholders and functional teams to gather and analyze requirements for mediation solutions. Translate business requirements into technical specifications for mediation processes. Design & Architecture: Design robust and scalable mediation solutions that align with SAP best practices and industry standards. Ensure alignment of mediation processes with overall S/4 HANA BRIM architecture. Testing & Quality Assurance: Conduct unit testing, system testing, and performance testing of mediation components. Troubleshoot and resolve technical issues related to mediation processes. Documentation & Support: Prepare detailed technical documentation for mediation configurations and custom developments. Provide support during go-live and post-go-live phases, including monitoring and issue resolution. Train team members and end-users on mediation processes and tools. Key Qualifications: Technical Expertise: 7+ years of SAP experience with at least 3+ years in SAP Convergent Mediation and S/4 HANA BRIM. Strong understanding of mediation processes, including data collection, validation, transformation, and enrichment. Experience with SAP Convergent Charging (rating and charging) and integration with FI-CA. Tools & Technologies: Proficiency in configuring and customizing SAP Convergent Mediation software. Hands-on experience with integration technologies such as REST/SOAP APIs and middleware platforms. Knowledge of high-volume data handling tools and techniques. Soft Skills: Excellent problem-solving and analytical skills to address complex mediation scenarios. Strong communication skills for interacting with business and technical teams. Ability to work collaboratively in a team environment. Education & Certification: Bachelor's degree in computer science, Information Technology, or a related field. SAP BRIM or SAP Convergent Mediation certifications preferred Preferred Experience Experience with end-to-end implementation of SAP Convergent Mediation in S/4 HANA BRIM projects. Knowledge of media, telecommunications, or utilities industry processes. Exposure to third-party systems such as payment gateways, CRM systems, and external usage data providers.

Salesforce Administrator (Remote) Type: Charter Job ID: 131555 County: East Maricopa Contact Information: ASU Preparatory Academy 1130 E University Dr. #230 Tempe, Arizona 85044 District Website Contact: Kathy Piippo Phone: ************ Fax: District Email : Salary Range: $70,000.00 - $79,000.00 USD annually. As part of Arizona State University's charter to provide access and excellence, ASU Preparatory Academy (ASU Prep) shares this commitment by demonstrating all students can achieve at the highest levels, regardless of their background. To scale our current impact, ASU Prep is advancing a major expansion program taking fundamental responsibility for the communities we serve. The Salesforce Administrator will lead the continuous development and optimization of our Salesforce platform. They will have a record of success in improving processes and adoption using the Salesforce platform. This position will work closely with cross-functional teams and organizational units to identify, develop and implement new business processes. This multifaceted role combines the responsibilities of a technical project manager, administrator and Salesforce analyst. The Salesforce Administrator will oversee the platform's daily configuration, provide support, perform maintenance and drive enhancements to maximize the effectiveness of and efficiency of our CRM system. QUALIFICATIONS: * Bachelor's degree in related field, preferred. * Experience with design and implement new processes and facilitate user adoption. * Experience working in a SCRUM or agile environment, preferred. * Experience successfully driving projects to completion. * Active AZ Department of Public Safety (DPS) IVP Fingerprint Clearance Card. * Any equivalent combination of experience, training and/or education from which comparable knowledge, skills and abilities may be considered. DUTIES AND RESPONSIBILITIES: * Administrator for the Salesforce environment at ASU Prep. * Manage and prioritize all initiatives related to Salesforce, ensuring alignment with strategic plan. * Administrator for user account maintenance, reports and dashboards, workflows and other routine tasks. * Creation and maintenance of reports to drive usage of Salesforce across the organization. * Conduct regular internal system audits to ensure data integrity and platform efficiency, and prepare for system upgrades. * Manage Salesforce data feeds and integrations with other systems to maintain seamless data flow and connectivity. . * Lead the configuration, customization, and administration of Salesforce to support the organization. * Coordinate the evaluation, scope and completion of new development requests. * Collaborate with our institutional management team to establish suitable processes to support administrative, development, and change management activities. * Facilitate training of new users, and grow the Salesforce skill set across the organization. * Service as the liaison between users, vendors and leadership, ensuring clear communication and alignment on priorities. . * Collaborate independently with members of the user community to identify, define and document development requirements. * Additional duties may be assigned as necessary. KNOWLEDGE, SKILLS AND ABILITIES: * Excellent project management skills and a positive attitude. * Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards. * Demonstrated experience with writing SQL queries and ad hoc reporting. * Creative and analytical thinker with strong problem-solving skills. * Exceptional verbal and written communication skills. * Proven ability to communicate effectively across all levels of the organization. * Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. * Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes. * Experience with platform functionality, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity. * Proven understanding of Salesforce best practices and platform functionality. * Strong expertise in data management and optimization.. * Demonstrated ability to comprehend and clearly communicate complex requirements. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit. The employee must use hands, arms and fingers to input data, handle, feel or reach. While performing the duties of this job, the employee may occasionally push or lift up to 20 lbs such as boxes, supplies, etc. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, and the ability to adjust focus, close vision, distance vision, color vision, peripheral vision and depth perception. LOCATION: UCENT - Local residents will be expected to work a Hybrid schedule. TRAVEL: Occasional travel may be required for site visits, meetings, trainings and/or conferences. Locations may vary and may require overnight stays. This job description is subject to change at any time. Other: What about learning drives us to do more than deliver the lesson? Maybe we're overachievers. Or maybe we just know what real impact looks like. Each one of us has seen passion win over fear, vision become relentless focus and belief in human potential make it all the way to the finish line. Our mission is to design new models for educational success and raise academic achievement for all learners. Are you ready to find a career with a company whose mission, vision, and values align with yours? Can you see yourself fitting into this mission with us? For more information please visit: ********************************

Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking a Salesforce Administrator with experience at high-growth companies to join our team. This individual will be responsible for supporting the design of our Salesforce architecture and strategy, building new features, and supporting our existing and rapidly growing user base. The Salesforce Administrator assists all teams across the organization with their Salesforce needs (Admissions, Clinical Outreach, Patient Finance, Compliance, etc.). Specifically, they ensure system integrity and efficiency, build the CRM infrastructure for Charlie Health, develop reporting to drive insights across the business, and create processes and onboarding documentation for users. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities Assess team needs and pain points and deliver solutions to drive long-term efficiency gains Contribute to user and license management including new user setup/deactivation, roles, profiles, permissions, and sharing rules Daily administration and support including customization of objects, fields, record types, page layouts, and validation rules Management of integrated applications and third-party suppliers (i.e., DocuSign) Utilize the latest and greatest automation processes (flows, etc.) to help our users accomplish more, faster Document all the incredible customization you have built Requirements 2-5 years of relevant work experience Certified Salesforce Administrator Passion for healthcare services Highly analytical, with an ability to construct data-driven recommendations Exceptional communication, interpersonal, listening and relationship-building skills Resourceful with a natural ability to problem solve Meticulous attention to detail Triggers/Apex code knowledge a plus Additional Salesforce certifications a plus Please note: candidates located within a 75-minute commute of our NYC office are expected to work onsite 4 days/week. Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The expected base pay for this role will be between $90,000 and $140,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-REMOTE Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Nakupuna Solutions is seeking a Salesforce Administrator IV. The Senior Salesforce Administrator is responsible for configuring, maintaining, and improving Salesforce platforms to support organizational efficiency, user adoption, and system security. This role involves managing user access, automating workflows, ensuring data integrity, and implementing system upgrades and security measures. The administrator also partners with stakeholders to ensure solutions are scalable across the enterprise and integrated applications/plugins/tools. Responsibilities The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign additional duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. System Management Administer Salesforce user accounts, roles, profiles, permission sets, and sharing rules. Monitor Salesforce system performance, data integrity, and availability. Implement Salesforce security measures, including multi-factor authentication, IP restrictions, and field-level security. Configure and maintain Salesforce features such as objects, fields, page layouts, record types, validation rules, and flows. Maintain system documentation and create end-user training materials. Conduct regular system upgrades, patches, and release readiness activities. Infrastructure/Platform Support Manage Salesforce environments, including sandboxes and production orgs. Implement Salesforce integrations with other systems or applications using APIs, middleware, and AppExchange solutions. Support Salesforce automation (Flows, Process Builder, Approval Processes) to reduce manual work. Monitor system logs, errors, and integrations to ensure operational continuity. Partner with Salesforce developer teams to align platform with enterprise security and compliance standards. Technical/User Support Provide Tier 2/Tier 3 Salesforce support, resolving complex user issues. Deliver onboarding and training for new users. Support governance processes, data stewardship, and system change management. Collaborate with business units to capture requirements and optimize CRM functionality. Qualifications Education and Experience: Bachelor's degree in Information Technology, Computer Science, or related field. Salesforce Certified Advanced Administrator Security+ CE Additional certifications preferred: Salesforce Certified Platform App Builder Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant 5+ years of Salesforce administration experience. Demonstrated expertise in user management, security, automation, and system optimization. Experience supporting multiple Salesforce clouds and enterprise-scale deployments. Strong knowledge of Salesforce integrations and AppExchange solutions. Clearance Requirements: Active Secret security clearance required. Must be a U.S. citizen. Physical Requirements: The ideal candidate must at a minimum, be able to meet the following physical requirements of the job with or without a reasonable accommodation: Ability to perform repetitive motions with the hands, wrists, and fingers. Ability to engage in and follow audible communications in emergencies. Ability to sit for prolonged periods at a desk and work on a computer. The Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location. The projected compensation range for this position is $120,000.00 to $150,000.00 (annualized USD). The salary range displayed represents the typical salary range for this position and is just one component of Nakupuna Companies total compensation package for employees.

🚀 Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum - giving finance leaders the clarity and control they need to drive business forward. Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually. Think you might be the next Veep to join? Read on!! How you'll make a big impact here - and on your career: At Versapay, you'll be at the heart of a high-growth, collaborative team that's obsessed with delivering exceptional experiences for our users and customers. Reporting to the Product Owner, Salesforce, you'll have the opportunity to:Shape the Future: Lead business-facing conversations, refine business issues, and translate user requests into creative, effective Salesforce solutions that drive real business value.Grow Rapidly: Expand your skills by working alongside senior team members, shadowing experts, and taking ownership of impactful projects from day one.Solve Real Problems: Tackle complex challenges with curiosity and resourcefulness, making a visible difference for both internal and external customers.Be a Firefighter & Innovator: Jump in to resolve urgent issues, champion best practices, and help us “fight fires” (and maybe even solve world hunger-not literally!) with a positive, can-do attitude.Build Relationships: Partner with cross-functional teams, learning trust and confidence as a go-to expert and valued teammate.What You'll Do: Own day-to-day Salesforce administration: User management, profiles/permission sets, page layouts, record types, list views, Lightning App Builder, Dynamic Forms, sandbox hygiene, and data hygiene. Design with users in mind: Build intuitive, scalable solutions (primarily with Flows) that prioritize user experience and drive self-service for our business stakeholders. Support core clouds: Sales Cloud- Lead/Account/Opportunity management, Products/Price Books, Quotes, forecasting/reporting. Service Cloud- Case management, automation/bots, knowledge. Revenue Cloud/CPQ (exposure or learning path)- Product/rule basics, pricing concepts, quote templates, subscriptions & assets. Triage and troubleshoot: Work tickets, investigate issues (logs, field history, sharing, Flow debug), and deliver fast, reliable fixes. Collaborate like a BA: Facilitate requirement workshops, clarify “the ask,” map current/future processes, and translate requirements into clear admin-ready designs. Ship safely and quickly: Manage sandboxes, build/test changes, support UAT, and move work through release processes with strong documentation. Enable the business: Create training, quick guides, and in-app guidance to promote self-service and reduce repeat questions. Data & insights: Build/maintain reports and dashboards that help teams make decisions. Interpret integrations (in partnership with developers as needed): Support, test, and document integrations across marketing, customer engagement, and ERP. What You'll Bring to the Team Required: Experience: 2-4 years of hands-on Salesforce Administration (Lightning). Sales Cloud proficiency: Core objects (Lead, Account, Contact, Opportunity), validation rules, and approval processes. Certifications: Salesforce Certified Administrator Automation-first admin: Strong Flow understanding (record-triggered, screen flows, sub flows), with an eye for maintainability and guardrails. User & Org management: Profiles, Permission Sets/Groups, Roles, Sharing, Record Types, Page Layouts, Dynamic Forms, Lighting App Builder. Data operations: Data Loader/Import Wizard, duplicates and merge, data quality best practices. Troubleshooting: Comfort debugging record access, automation conflicts, and integration errors; able to triage quickly and communicate clearly. Business analysis fundamentals: Requirements elicitation, translating asks into problem statements, basic process mapping, and writing clear acceptance criteria. Mindset: Bias for action, positive attitude, and readiness to move quickly and decisively. Preferred: Release hygiene: Sandbox usage, Gearset, basic test planning, documentation, and UAT support. Reporting & Dashboards: Build usable reports, joined reports, bucket fields, and dashboards that answer real business questions. Expertise: Understanding of proactive system maintenance, identifying unused or underutilized platform features. Jira/Confluence Revenue Cloud / CPQ (exposure or hands-on): Product & pricing strategies (bundles, discounts), product/price rules, quote templates, approvals. Subscription/Asset lifecycle basics (amend/renew, order generation) Integrations - exposure to at least one of the following generic types: Marketing Automation, Customer Engagement/Support, ERP/Financials, Custom Apps Enablement & self-service: In-app guidance, knowledge base content, quick videos, or tools that reduce tickets and empower users. Quality & DevOps: Experience with structured UAT, regression testing, and any admin-friendly deployment tooling (e.g. Gearset) is a plus. Tooling familiarity (nice to have): Slack/Teams, documentation systems (e.g. Confluence/Guru) Continuous learning: Demonstrated ability to upskill independently (Trailhead badges, blogs, webinars, community engagement) and stay current on Salesforce releases and ecosystem trends. Certifications: Salesforce Certified Platform App Builder AI: Hands-on experience implementing and leveraging Salesforce AI features (e.g., Einstein Search, Einstein Next Best Action, Einstein Bots, or AI-powered analytics) to accelerate business analysis and streamline solution design. Ability to use AI-driven insights to inform requirements, optimize workflows, and enhance user experience. Versapay is a remote-first company, so the Salesforce Admin can live anywhere. #LI-Remote We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! The Opportunity: BlinkRx is seeking a highly skilled and technically proficient Salesforce Administrator to lead and scale our Salesforce platform in support of our rapidly growing Provider Operations team. This role will be central in ensuring Salesforce evolves alongside our business, driving automation, integrations, and intelligent workflows that empower teams to perform at their best. As a senior technical expert, you will own the Salesforce roadmap, optimize system performance, and align platform capabilities with BlinkRx's broader business goals. You'll collaborate cross-functionally to design scalable processes, ensure data integrity, and build out next-generation tools using Salesforce Data Cloud and Agentforce Agents. Key Responsibilities Platform Administration & Management Own all aspects of user and license management, including setup, profiles, roles, permissions, public groups, OWD, and sharing rules. Maintain system security through regular health checks, release management, and proactive maintenance (Security Reviews, Optimizer, and Release Updates). Provide end-user support, manage help tickets, and conduct onboarding and ongoing training sessions. System Design & Automation Implement and optimize Salesforce configuration changes, including Flows, assignment rules, approval processes, dynamic page layouts, actions, apps, and mobile administration. Design intuitive UX experiences, using Screen Flows and automation to simplify requests, approvals, and opportunity progression. Drive data integrity and standardization across Salesforce and integrated systems. Integrations & Data Strategy Manage integrations with core applications such as HubSpot, Salesforce Data Cloud, Agentforce Agents and GTM automation tools. Develop and maintain data models in Salesforce Data Cloud to support advanced segmentation, insights, and automation through Agentforce agents. Partner with BI teams to ensure consistent cross-object data structures (ERD) for unified reporting in Salesforce and Tableau. Strategic Enablement Define and maintain the Salesforce platform roadmap, prioritizing business needs and technical scalability. Collaborate with stakeholders across Sales, Operations, and Product & Engineering to translate business requirements into impactful technical solutions. Continuously evaluate and enhance Salesforce processes to improve team productivity and customer experience. DevOps & Deployment Management: Manage change sets, sandboxes, and deployment pipelines (Gearset/Copado/DevOps Center) ensuring safe and traceable releases. Monitoring & Compliance: Use tools like Event Monitoring, Health Check, and Shield Encryption to ensure compliance with security standards and audit policies. Cross-Functional Collaboration Partner with Revenue Operations: Align Salesforce automations with GTM strategy, pipeline forecasting, and territory management. Work with IT & Security: Align platform security, MFA, and SSO (Okta) standards. A successful applicant will fit the following criteria: 7-10 years of experience as a Salesforce Administrator (or similar role) in a high-growth environment. Salesforce Certified Administrator or Advanced Administrator credential required. Deep expertise in Salesforce data architecture, ERD design, and cross-object reporting. Proven ability to design and implement Flows, approval processes, and automation frameworks at scale. Experience building and managing Salesforce Data Cloud models and Agentforce Agents. Strong understanding of Provider Sales and Operations processes. Excellent communication and stakeholder management skills. Highly curious, self-motivated learner passionate about optimizing user experiences. Customer-obsessed mindset, with a drive to continuously improve internal tools and external impact. Experience working in Agile/Scrum environments, participating in sprint planning, daily standups, and retrospectives. Skilled in using JIRA (or similar tools) for managing user stories, epics, and backlog prioritization. Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What We're About At CentralSquare, we don't just build software - we power public servants and uplift communities with Hero-Grade Technology. Every line of code, every feature we deliver helps heroes across North America protect, serve, and save lives. When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger. Your Growth Matters. We believe heroes deserve opportunities to rise. That's why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you're motivated, there's no limit to how far you can go. Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and outside of work-tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you're in the office or remote. Join us and help build the tools that power real-life heroes. Together, we make a difference. The Role This Business Applications Developer provides technical support directly to CentralSquare's Business Applications with a primary focus on the Salesforce platform. They work with internal team members to diagnose problems and resolve questions by troubleshooting and resolving escalated technical issues using independent discretion under limited supervision. Job Duties: * Troubleshoot and resolve sophisticated and escalated technical business application support issues for CentralSquare personnel * Give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users * Develop technical documents, instructions, and training for CentralSquare personnel * Work to possess in-depth knowledge of the organization's processes, products, and services * Recognized as subject matter expert and advanced individual contributor professional * Considered subject matter expert within discipline * Extensive latitude for independent judgment * Mentor less-experienced team members * Cross-organizational requirements gathering for small to medium sized projects * Identify and mitigate risks to the organization related to new processes or capabilities * Stay current on emerging technology and industry best practices * Solid understanding of the Salesforce platform, its capabilities as well as being able to configure/develop proofs of concept and sandbox solutions * Demonstrate strong understanding of the Salesforce platform's best practices for solution implementation * Ability to understand Salesforce platform functionality/concepts and present them in simple terms to non-technical team members and project stakeholders

We are seeking a Senior Salesforce Administrator with deep hands-on experience and strong leadership capabilities. This role will oversight the administration and strategic evolution of our Salesforce environment, including guiding the buildout of Salesforce from the ground up. The ideal candidate has successfully implemented Salesforce from scratch, established scalable architectures, and created governance frameworks for long-term platform reliability. This role will partner closely with our Salesforce Developer(s) to design solutions that best meet business demands, while also supporting a team transitioning to Salesforce. Advanced experience with Nonprofit Cloud (NPC) is essential. Responsibilities Strategic Planning & Execution Partner with the Sr. Director and Minnesota Senior Leadership Team to design and implement the annual Arc of the Year plan, ensuring alignment with statewide goals and priorities. Coordinate workflows and priorities across departments and regions to support program delivery, adjusting strategies as needed to remain responsive to changing conditions. Translate organizational vision into actionable strategies and support Senior Managers in building work plans that drive member enrollment, retention of members/partners/funders, and overall program impact. Communication, Engagement & Stakeholder Relations Serve as a connector between the Senior Leadership Team, Senior Managers, and external stakeholders to ensure clear, consistent, and timely communication of goals, expectations, and priorities. Coordinate and manage internal and external meetings, agendas, and visits from state, private, and federal funders or local stakeholders. Represent the department with key stakeholders at meetings and events, ensuring alignment, engagement, and accountability across teams. Leadership, Supervision & Outcome Management Supervise assigned staff and project teams, providing coaching, direction, and resources to promote leadership, collaboration, and a culture of excellence. Deploy support for staff effectively to meet program and project needs. Establish and track key metrics (recruitment, retention, satisfaction, site partnership quality), using data and feedback to drive continuous improvement and report outcomes to the Senior Director and leadership team. Additional: Other duties as assigned. Qualifications Minimum Education (Bachelor's degree in computer science, Information Technology, or a related field. Minimum Experience 8+ years of hands-on Salesforce Administration experience across multiple clouds and complex environments. Advanced understanding of Salesforce platform and Salesforce Nonprofit Cloud (NPC) Proficiency in Flows, Validation Rules, custom apps/objects, workflows, user/security setup, and data-quality reporting. Experience establishing processes, standards, engineering best practices, and governance within a Salesforce organization. Proven ability to lead, coach, mentor, and support new Salesforce Administrator(s). Demonstrated skill partnering with Salesforce Developers and/or Solution Architects on large-scale system design. Physical Requirements Ampact is committed to compliance with the Americans with Disabilities Act and will make reasonable accommodations as possible to enable employees to perform the essential functions of their positions. This position requires the ability to: Travel locally and statewide as needed to attend meetings Communicate effectively with people/groups in multiple settings within and outside the organization Effectively utilize existing and emerging technology to achieve required results Transporting of moderately heavy objects up to 25 pounds Benefits Ampact offers an excellent benefit package including Medical, HSA, Dental, Vision, FSA, Life, Disability, PTO and 401(k). EEOC Ampact will not discriminate for or against any AmeriCorps service member or applicant on the basis of race, color, creed, national origin, age, religion, sexual orientation, disability, political affiliation, marital or parental status, familial status, military service, or any other category protected by law. Reasonable accommodations provided upon request.

. JerseySTEM is looking for talented professionals across our departments to commit time and energy as long-term engagement for our mission to provide STEM education to underrepresented middle school girls. We are looking for an experienced Salesforce NPSP Administrator to help us with ongoing configuration of Salesforce NPSP, and data management for our rapidly growing nonprofit. Responsibilities Configure system Build reports, dashboards, and workflows. Implement integrations Serve as admin for Salesforce, managing users, data and security. Diagnose and solve technical and data quality issues involving software applications and interface. Attend virtual team meetings Fridays 6:00pm EST Qualifications Salesforce certified administrator or Salesforce advanced administrator certification. A bachelor's degree in computer science would be advantageous. 2-3 years of experience as a Salesforce administrator in a similar environment. Extensive experience in the administration and maintenance of Salesforce systems. Experience in performing Salesforce upgrades and ensuring successful integration. Exceptional ability to create and maintain Salesforce databases. In-depth knowledge of Salesforce products and their functionalities. Proficiency in creating Salesforce profiles, allocating roles, and managing access. Knowledge of importing data and generating Salesforce reports. Ability to provide Salesforce training and end-user support.

Cloud Haven Solutions, LLC is currently seeking a Salesforce Administrator. This position is a dynamic role that is responsible for the day-to-day configuration, support, maintenance, and improvement of our CRM platform. The ideal candidate will have a record of success improving processes and adoption of the platform. To be successful in this role you will need to be an active listener, good communicator, foster business relationships and have a strong desire to continue to learn as things change and grow in the technology industry. A qualified candidate will also possess a solid understanding of implementing Salesforce configuration changes including (but not limited to) Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards, and reports. Core Responsibilities Partner directly with Business Analysts and Consultants to assist with prioritization and execution Client meeting prep, note taking, meeting minutes follow up, and creating actions for any support items on meeting calls Daily administration and support including customization of objects, fields, record types, page layouts and validation rules Assists Consultant in compiling reports and monitoring usage Provide general awareness of account details (budget, scope, schedule, etc) and raise any concerns and issues to consultant Support client issues Manages email inquiries and client portals or tickets Configuration of advanced declarative salesforce functionality Collaborate with Business Analysts and Consultants to document user stories/requirements Assist in writing up developer actions Develops and prepares training plans, materials, and for Clients Validate actions of Developers and work with them toward resolution in the event of issues Perform QA testing on multiple projects Assists with integrations Perform an initial assessment of any problematic situation - escalate as necessary Conduct general research for Business Analysts or Consultants as needed Triage administrative actions for consultant or business analyst Assist with the installation and configuration of App Exchange Products Assist Business Analysts and Consultants with Deployments Post-deployment management (data update, any post-deployment steps, post-deployment testing) Root cause analysis resolution/closure Qualifications Bachelor's degree in computer science, Information Technology, Business, (4 years relevant experience in lieu of a degree) required 1-2 years experience with end to end Salesforce.com implementations, integrations, and enhancement projects Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity Strong data management abilities Salesforce Admin Certification Required Additional Certifications are preferred (Advanced Admin, Platform App Builder) Cultural Requirements Highly Adaptable to change Proactive self-starter who can work effectively individually and with project team members Excellent verbal and written communication skills Benefits Competitive Salary Profit Share Program Full Benefits Package (Medical, Dental, Vision) Flexible Schedule 2 Weeks Vacation Fully Remote Position This position is only available to those interested in direct staff employment opportunities. Please note - 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We are also not in a position to support H1B visas.

Summary: The Salesforce Administrator's role is to help CTF realize the full capability of the CRM. This position will work to create operational efficiencies for gift processing and stewardship by improving mapping, integrations and data integrity. Key Duties and Responsibilities Serve as primary system administrator for the Salesforce environment Work with the Director of Donor Database Operations to prioritize organizational reporting needs Improve fundraising application integrations and mapping Operate Tier 2 technical support for staff Collaborate with the Communications team to prepare Salesforce data for Snowflake integration as well as Marketing Cloud journey mapping / campaigns Handle all basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks Automate processes using Salesforce tools such as process builder, approval processes, validation rules, and Nonprofit Success Pack features such as engagement plans and levels Manage less complex Salesforce integrations - those not handled by a Salesforce Developer or Consultant/Partner Identify, install and maintain appropriate apps from the AppExchange for event management, mass email, donation handling, and more Train new users and grow the Salesforce skill set across the organization Document customizations made in Salesforce Implement and maintain Salesforce customizations such as custom fields and objects, layouts, workflows, process builder, and validation rule Participate in the planning and analysis of business requirements for system changes and enhancements As a member of the gift processing team, manage data clean up best practices and perform uploads for events that do not have direct mapping Must perform manual gift entry during high volume seasons Education A Bachelor's degree or equivalent combination of education and experience is required 5+ years of Salesforce Administrator experience in a Nonprofit organization Current Salesforce certifications Have hands-on experience with Salesforce Lightning Have experience designing APIs and integration Excellent client-facing written and oral communication skills with the ability to explain technical matters in a clear and concise manner Experience working with Nonprofit fundraising integrations including Classy, MobileCause and OneCause and other Salesforce NP Integrations and NPSP Demonstrated ability to meet deadlines, and handle and prioritize simultaneous requests Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts Ability to assess the impact of new requirements on Salesforce and other integrated systems Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexity preferred Strong understanding of Salesforce best practices and functionality preferred Minimum two years of experience as a Salesforce administrator preferred Nonprofit Cloud Consultant certification preferred Experience with nonprofit processes preferred Work Environment This position reports to the Director of Donor Database Operations Workload increases at month end, and following major fundraising campaigns and events. This position is fully remote with some travel (2-3x annually) Salary Range: $63,000-95,000 Benefits: Medical, Dental, Vision, 401(k), FSA, HSA, Life Insurance, Short-Term Disability, Long-Term Disability, EAP, Educational Assistance, PTO. CTF pays 100% of the insurance premium for certain plans

We are seeking a highly skilled Salesforce Administrator to manage and optimize our Salesforce ecosystem, which includes Sales Cloud, Service Cloud, and Marketing Cloud. This role will ensure seamless integration with external data sources, including SQL Server and Snowflake, while maintaining best practices for data integrity, security, and scalability. The ideal candidate will have a strong technical background, excellent problem-solving skills, and experience supporting cross-functional business processes Location : remote in the USA What you'll accomplish with us As a Salesforce Administrator you'll be at the core of our mission. Here are the main responsibilities: Salesforce Administration Configure and maintain Salesforce orgs, including user management, profiles, roles, permission sets, and security settings. Create and manage custom objects, fields, page layouts, record types, workflows, validation rules, and approval processes. Develop and maintain reports and dashboards for Sales, Service, and Marketing teams. Manage data imports, exports, and deduplication processes. Cloud Expertise Sales Cloud: Support lead, opportunity, and pipeline management processes. Service Cloud: Configure case management, knowledge base, and omni-channel routing. Marketing Cloud: Manage campaigns, journeys, and audience segmentation; ensure proper integration with CRM data. Integration & Data Management Design and maintain integrations between Salesforce and external systems (SQL Server and Snowflake). Collaborate with BI and Data Engineering teams to ensure accurate data flow and synchronization. Implement ETL processes and monitor data quality across platforms. System Optimization & Governance Monitor system performance and proactively identify areas for improvement. Ensure compliance with Salesforce best practices and company security policies. Stay current on Salesforce releases and recommend new features to enhance business processes. Support & Training Provide Tier 2 support for Salesforce-related issues. Train end-users and create documentation for processes and best practices. What could accelerate your success in this role We're looking for someone who: Is known for their communication skills and collaboration skills. Stands out for their autonomy Demonstrates strong analytical and problem-solving abilities Is recognized for managing multiple priorities in a fast-paced environment. Has 5 to 10 years of experience as a Salesforce Administrator. Has hands-on experience with Sales Cloud, Service Cloud, and Marketing Cloud. Strong understanding of Salesforce security model and data architecture. Experience with SQL Server and Snowflake integrations. Experience with FlowBuilder. Proficiency in data management tools (Data Loader, ETL tools). Salesforce Administrator certification (ADM-201). Why you'll love working with us A work environment where learning and development merge with a collective pursuit of excellence; A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed; The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces; Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more! The typical hiring range for this position starts at 78 000.00 usd per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions. Apply now and get ahead of your career, where your talent really belongs! Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply - your place might be with us, and we want to get to know you! Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations. CompanyiA American Warranty, L.P.Posting End Date2025-12-16 About us iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, in-house administration, life insurance, progressive special markets, and more! iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor! Our Commitment to Diversity and Inclusion Our differences make us unique, and even stronger. That's why, at iA Financial Group, we are committed to supporting and celebrating diversity. We are continually building a team that is as diverse as the people and communities we serve. By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts! To learn more click here.

We're growing our sales team serving our niche educator market with warm, school-generated leads (no cold calling), strong training, tools, and a great incentive and commission structure. Join Horace Mann's sales team-serve educators, access warm leads, gain mentorship, earn residual income, enjoy remote flexibility, and thrive with our rewarding commission structure. Sales Opportunities: Insurance Specialist (Producer) (1099) - Launch your career with mentorship from an established agent. Learn the business, build a pipeline, and develop multi-line skills with a clear path to ownership. Exclusive Agency Owner / Enhanced Agent (1099) - Operate in an exclusive territory (no agent overlap). Build and retain a book, earn residual income, and grow long-term equity in your business with marketing, tech, and service support. Inside Sales Representative (W2 hourly) - Remote role handling inbound/outbound calls and digital inquiries. Structured shifts, coaching, and quality standards-ideal for high-activity closers who want predictable hours and steady lead flow. Worksite Benefit Specialist (1099) - Focus on supplemental/chronic-illness benefits for educators. Lead on group presentations and enrollments; cross-sell life and retirement solutions. Apply Now! It only takes 60 seconds to answer a few quick questions about your location, licenses, and career interests. Based on your responses and position availability, we'll connect you with the next steps. #LI-JC1 #VIZI #APP Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets. We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For applicants that are California residents, please review our California Consumer Privacy Notice All applicants should review our Horace Mann Privacy Policy

Job DescriptionTired of jobs with no ceiling? This role is built for people who want to scale income without chasing quotas. We show you how to lead with service and follow a proven process. For over 15 years, we've helped entrepreneurial people create successful businesses helping families make smarter financial decisions. We teach you a proven system, provide world-class mentorship, and give you the tools to succeed. You bring the drive and discipline to make it happen. What You'll Do Work remotely, on your own schedule, helping families protect what matters most. Use our proven process to recommend solutions that fit their needs and budget. Show families how to eliminate debt, protect income, and secure their future-often without increasing their monthly expenses. This isn't about selling “policies”-it's about solving problems, building trust, and earning income by providing real value. What You Get True Business Ownership: You're in control of your schedule, income, and growth. Mentorship That Works: Learn directly from industry leaders who've built 6- and 7-figure businesses themselves. Proven Systems & Tools: You'll never have to reinvent the wheel. Scalable Income: No cap on earnings. Bonuses and incentive trips for top performance. Flexibility: Part-time or full-time-your choice. Group health, dental, and vision benefits available. You'll never be micromanaged, but you won't be alone. What We Look For Entrepreneurial Mindset: You take ownership of your work and results. Coachable Attitude: You're open to learning and applying what works. Work Ethic: You stay consistent and follow through. We don't care where you come from-we care where you're headed. If you lead by example, stay focused, and treat this like the business it is, you can build something that lasts. If you're ready to build a business that reflects your values, supports your lifestyle, and grows with your effort-let's talk. No pressure. No gimmicks. Just a conversation to see if this is the right fit for you. Requirements 18+ and authorized to work in the U.S. 100% Commission 1099 Able to pass a background check and complete licensing (we'll guide you through it). Prior experience in sales, customer service, leadership, or training is a plus-but not required. Comfortable working remotely and independently. Benefits All-Expenses-Paid Vacations - Travel to dream destinations like Puerto Rico, Italy, Portugal, Mexico, and more-fully paid based on performance. Work-from-Anywhere Flexibility - 100% remote with control over your schedule and income. Earn Time & Money - System-driven income model gives you the power to create both financial freedom and time freedom. True Agency Ownership - Build your own business with real contractual ownership. Legacy Business Transfer - Pass your agency to a loved one and create generational wealth. Free Life Insurance - One full year of coverage included for qualifying agents. Up to $500,000 in Life Coverage - Access large term coverage (up to 30 years) as a benefit. Health Benefits Access - Affordable medical, dental, and vision coverage available through a partner provider. Award-Winning Culture - Named a top company culture by Entrepreneur and a fastest-growing company by Inc. 5000 . • • Mentorship & Training - Plug into proven systems and real-time coaching to level up fast.

GCI's Account Manager will develop and maintain long-term relationships with key decision makers within strategic accounts. Understand business applications and the needs of customers. Employ technology applications and services to achieve revenue, margin growth, and customer retention in an assigned territory of prospective and/or current customers within a market and/or product grouping. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Focus Areas (see addendum for additional details): To be used at beginning for posting process + GCI Commercial - Sales Force + USAC + Regulated Accounts + Outside field sales calls and account reviews with current and prospective customers. Negotiate and maintain contracts for services within a geographic territory. Identify appropriate products and services to meet customer needs, developing customer proposals, closing, and ensuring sales are properly executed. + Preparation of prospective customers to include developing and implementing a personal sales plan to meet or exceed department goals. + Business development/relationship with key customers. Develop an intimate familiarity with customer's core business and their market growth opportunities. Maintain detailed knowledge of industry trends and issues of importance to assigned customers and industry segments. Continually develop and maintain relevant product knowledge. + Operation activities, trouble shooting, and attend department meetings. Report results of sales and retention efforts to management. COMPETENCIES: + ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. + Goal oriented, persuasive, motivated self-starter, professional in habits and appearance, capable of successfully performing job duties with minimal supervision. + BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. + COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. + Ability to interact on a strategic level with peers, senior management, interdisciplinary teams, current, new and/or upset customers, vendors, and employees. + Ability to build rapport and collaborate with others within the company and externally. + COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. + Strong verbal, written communication, and excellent active listening skills. + Demonstrated ability in developing and producing complex written and verbal customer proposals. + COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. + CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. + Proactively assesses, clarifies, and validates customer needs on an ongoing basis. + RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. + RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. + Demonstrated ability to meet or exceed established targets, measurable performance goals, and sales quotas on a consistent basis. + Knowledge of and successful utilization of documented sales processes. + Strong record keeping and organization skills. + Exceptional adaptability and problem-solving skills. + Resourceful, analytical, adaptable, and organized with the ability to build rapport with clients. + Maintains a general knowledge of all relative products and services offered by GCI. + SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. + Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis + High School diploma or equivalent. + Bachelor's degree in Marketing, Business, Economics or similar emphasis. * + Minimum of four (4) years of progressively responsible sales experience, to include a minimum of three (3) years of experience developing proposals and three (3) years of experience in a customer service sales related industry consistently meeting or exceeding sales quota. * Preferred: + Telecommunication Sales experience. + Relevant telecom industry or job specific certifications. Required at ALL Levels DRIVING REQUIREMENTS: + This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: + Must be able to travel and meet with customers at their locations throughout assigned territory. + Work is primarily sedentary, requiring daily routine computer usage and heavy telephone usage/virtual interaction (i.e., Teams) with customers, vendors, and other employees. + Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. + Ability to accurately communicate information and ideas to others effectively. + Physical agility and effort sufficient to perform job duties safely and effectively. + Ability to make valid judgments and decisions. + Must be willing and able to work a flexible schedule, including additional time on weekends, holidays, before or after normal work hours to meet goals and deadlines. + Must work well in a team environment and be able to work with a diverse group of people and customers. + Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal. Required Training for Job Role: Antenna Training: No Lifeline Training: No 911 Training: No FAR Training: No FCC396: No E-Rate & RHC Training: No Consumer/ Yes Business SOC: 132099 WC: 8901 ADDENDUMS: Focus Area: GCI Commercial - Sales Force Additional Job Requirements: Work with established GCI customers to keep and grow business by helping solve issues suite of products and custom solutions. Work with solutions engineers to design solutions to meet unique customer requirements. Act as a point of contact for a set of named accounts. Act as a client advocate with a focus on making GCI the best source. Build long-lasting, mutually beneficial relationships with contacts, always striving to find the products which best fit the individual needs of the client. Aid internal departments by collecting information, such as customer requirements for new product development, participating in events on behalf of GCI, and identifying industry trends. Additional Competencies: + Demonstrated ability to build relationships with clients based on trust and respect. + Ability to collaborate with internal departments to facilitate operational excellence. + Ability to keep accurate records pertaining to inventory and account notes in CRM Salesforce. + Ability to maintain updated knowledge of company products and services, identify industry trends, and stay up to date with customer verticals. + Must be technically competent and sales inclined. + Must be proactive and passionate about providing customer solutions and satisfying clients. + Ability and desire to work in a fast-paced challenging environment. + Understanding of industry behaviors and industry trends. + Extensive, accurate product knowledge. Additional Minimum Qualifications: Required: + Minimum of three (3) years' experience in B2B related industry consistently meeting or exceeding goals. Focus Area: USAC (Universal Service Administration Company) Additional Minimum Qualifications: Required: + Experience in telecommunications, IT Solutions, or media sales including experience with telecommunications or media related products including voice, wireless, cable, advertising and/or data. + Experience selling to state and local government entities. + Experience with and understanding of USAC funding rules and regulations. + Experience with developing and producing a variety of complex written and verbal customer proposals, responding to bids, and creating account strategies. Preferred: + Experience in the Government sector. Additional Physical Requirements and Working Conditions: + Position requires travel at least one week out of each month, including travel within Alaska and to and from the Lower 48 states. Focus Area: Regulated Accounts Additional Minimum Qualifications: Required: + Experience in telecommunications sales of products including voice, wireless, cable, and/or data. + Experience selling into regulated government accounts at the state, local, and federal level. + Experience with and understanding of USAC funding rules and regulations. + Experience with developing and producing a variety of written and verbal customer proposals, responding to bids and creating account strategies. Preferred: + Experience in the Government sector. Additional Physical Requirements and Working Conditions: + Position requires regular travel within Alaska and to and from the Lower 48 states.