CCaaS (NICE & IVR) Techno-Functional Lead
Remote job
*This position requires someone who has Utility experience and have worked with Utility companies to improve their IVR containment rate*
Role: CCaaS Techno-Functional Lead (NICE & IVR)
Overview:PSEG is seeking a Techno-Functional Lead with strong experience in NICE in Contact and IVR systems to support ongoing enhancements and integrations within their customer engagement environment. This role requires a balance of business process understanding and technical capability, focusing on both system improvements and deployment support.
Key Details:
Project Background:
Implemented IVR (Omelia) in 2023.
The environment is continuously evolving with regular enhancements and optimizations.
Role Focus:
Collaborate with the business and NICE teams to understand enhancement requests and translate them into actionable technical requirements.
Work cross-functionally to support deployment and implementation of new features.
Must be functional enough to capture and document requirements and technical enough to understand scripting and system capabilities.
Current Systems:
NICE in Contact for contact center operations.
IVR: Omelia.
Fully integrated with the mainframe billing system and ACD/CRM components that connect to the agent desktop.
Technical Expectations:
Understanding of IVR scripting and ability to support or guide development.
Familiarity with NICE platform configuration and integration processes.
Contract Details:
Length: 12 months, with potential extension through 2027 and possible conversion to hire.
Start Date: January 2026.
Location: 100% Remote (East Coast hours preferred).
Availability: Must be flexible for occasional weekend support for issue resolution.
Travel: None required.
Interview Process:
Two rounds of interviews:
Initial interview with Thomas (Hiring Manager).
Technical interview with team members.Job Overview: CaaS Techno-Functional Lead
Configure and manage NICE solutions, including NICE in Contact and Workforce Management (WFM) systems.
Integrate NICE with other business tools like CRM and ACD for seamless customer interaction management.
Monitor system health and performance, identifying and addressing issues proactively.
Generate and analyse reports to track performance metrics and recommend improvements.
Design, develop, and maintain IVR scripts to optimize customer interactions.
Troubleshoot and resolve any issues related to the IVR system, ensuring minimal disruption to services.
Continuously improve IVR flows based on customer feedback, performance analysis, and business needs.
Ensure proper integration of IVR with back-end systems (e.g., CRM, databases).
Work closely with IT, customer service, and operations teams to align NICE and IVR systems with business objectives.
Provide technical support and training to internal teams on system functionality and optimization.
Stay updated on industry trends and new technologies to improve the customer experience and operational processes.
Project Management experience will be an add on.
Requirements:
5+ years of strong experience with NICE customer engagement solutions (NICE in Contact, NICE WFM) and IVR system administration.
Strong understanding of call centre operations, customer interaction technologies, and telephony systems.
Proficiency with IVR scripting languages and tools (e.g., Genesys, Avaya, Cisco).
Solid understanding of data analytics and reporting, with the ability to analyse system performance and make data-driven decisions. ( Not important)
Familiarity with CRM systems (e.g., Salesforce, Zendesk) and their integration with NICE and IVR solutions.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills, with the ability to work cross-functionally in a collaborative environment.
Certification in NICE products or IVR technologies is a plus.
Good to have experience with cloud-based customer engagement platforms.
Good to have knowledge of speech analytics, chatbots, and AI-driven customer service technologies.
Responsibilities:
We are looking for an experienced NICE & IVR Systems Specialist who will be responsible for the configuration, maintenance, and optimization of NICE (Customer Engagement Solutions) and IVR systems to ensure the seamless operation of our customer service functions. This position requires both technical expertise and a strong understanding of customer interaction workflows.
Salesforce Developer (St. Pete, FL) #983663
Remote job
W2 ONLY, Client CANNOT do Sponsorship
Salesforce Developer
Duration: Direct Hire
We are seeking an experienced Salesforce Developer/Administrator to support, enhance, and optimize our Salesforce platform. This role will focus on designing and building scalable solutions using Apex, Lightning Components, Visualforce, API integrations, and standard Salesforce configuration. The ideal candidate is a hands-on Salesforce expert who can collaborate with business stakeholders, translate requirements into technical solutions, and ensure the platform operates efficiently and reliably.
This is a remote position.
Key Responsibilities
Salesforce Development
Design, develop, test, and deploy custom solutions using Apex classes, triggers, Lightning Web Components (LWC), Aura components, and Visualforce pages.
Develop and maintain API integrations between Salesforce and external systems (REST/SOAP APIs).
Build and optimize declarative functionality including flows, validation rules, process automation, and page layouts.
Salesforce Administration
Manage day-to-day Salesforce operations including user setup, permissions, roles, profiles, and security settings.
Maintain and optimize objects, fields, workflows, approval processes, reports, and dashboards.
Troubleshoot issues, provide user support, and ensure data integrity across the platform.
System Enhancements & Projects
Translate business requirements into Salesforce solutions through configuration or custom development.
Participate in full SDLC processes including requirements gathering, technical design, development, testing, and deployment.
Support Salesforce releases by testing new features, identifying impacts, and implementing updates.
Collaboration & Documentation
Work closely with stakeholders across Sales, Marketing, Customer Support, and IT to enhance Salesforce functionality.
Create and maintain technical documentation, data flow diagrams, and system configuration records.
Provide training and guidance on Salesforce best practices and new features.
Qualifications
3+ years of hands-on Salesforce development and administration experience.
Strong experience with:
Apex (classes, triggers, batch jobs, schedulers)
Lightning Web Components (LWC) and/or Aura Components
Visualforce
REST & SOAP APIs / integration patterns
Proficiency in Object-Oriented Programming (OOP) concepts.
Strong understanding of Salesforce data structures, security model, and declarative capabilities.
Experience working in an Agile or iterative development environment.
Salesforce certifications such as Platform Developer I/II, Admin, or App Builder are a plus.
Key Competencies
Strong problem-solving and troubleshooting skills
Ability to communicate clearly to both technical and non-technical audiences
Highly organized and able to manage multiple projects
Self-driven and comfortable working remotely
SAP BRIM - Convergent Mediation Consultant - Remote - JOBID661
Remote job
The SAP BRIM - Convergent Mediation Consultant will be a key member of the project team with responsibility for servicing the business community with billing mediation needs. The role involves designing, implementing, and supporting mediation solutions to enable seamless data collection, aggregation, and processing. This role requires extensive technical knowledge of SAP Convergent Mediation, integration with S/4 HANA BRIM modules, and the ability to handle high-volume data processing.
Key Responsibilities:
SAP Convergent Mediation Development:
Configure and implement SAP Convergent Mediation components for collecting and processing usage data from various sources.
Develop custom mediation scenarios to meet specific business needs, including data validation, transformation, aggregation, and enrichment.
Configure mediation rules for rating, charging, and ensuring data accuracy.
Integration with S/4 HANA BRIM:
Integrate SAP Convergent Mediation with BRIM modules such as Subscription Order Management (SOM), and Convergent Invoicing (CI).
Ensure seamless data flow between mediation and downstream billing processes, including SAP FI-CA (Financial Contract Accounting).
High-Volume Data Processing:
Handle high-volume usage data from multiple data streams and external systems.
Optimize mediation processes for scalability and performance in high-demand environments.
Business Requirements Analysis:
Collaborate with business stakeholders and functional teams to gather and analyze requirements for mediation solutions.
Translate business requirements into technical specifications for mediation processes.
Design & Architecture:
Design robust and scalable mediation solutions that align with SAP best practices and industry standards.
Ensure alignment of mediation processes with overall S/4 HANA BRIM architecture.
Testing & Quality Assurance:
Conduct unit testing, system testing, and performance testing of mediation components.
Troubleshoot and resolve technical issues related to mediation processes.
Documentation & Support:
Prepare detailed technical documentation for mediation configurations and custom developments.
Provide support during go-live and post-go-live phases, including monitoring and issue resolution.
Train team members and end-users on mediation processes and tools.
Key Qualifications:
Technical Expertise:
7+ years of SAP experience with at least 3+ years in SAP Convergent Mediation and S/4 HANA BRIM.
Strong understanding of mediation processes, including data collection, validation, transformation, and enrichment.
Experience with SAP Convergent Charging (rating and charging) and integration with FI-CA.
Tools & Technologies:
Proficiency in configuring and customizing SAP Convergent Mediation software.
Hands-on experience with integration technologies such as REST/SOAP APIs and middleware platforms.
Knowledge of high-volume data handling tools and techniques.
Soft Skills:
Excellent problem-solving and analytical skills to address complex mediation scenarios.
Strong communication skills for interacting with business and technical teams.
Ability to work collaboratively in a team environment.
Education & Certification:
Bachelor's degree in computer science, Information Technology, or a related field.
SAP BRIM or SAP Convergent Mediation certifications preferred
Preferred Experience
Experience with end-to-end implementation of SAP Convergent Mediation in S/4 HANA BRIM projects.
Knowledge of media, telecommunications, or utilities industry processes.
Exposure to third-party systems such as payment gateways, CRM systems, and external usage data providers.
Principal SAP SSAM Consultant
Remote job
Infosys is seeking a Principal SAP SSAM Consultant:
As a Principal Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options, and makes recommendations. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design. You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization's financial guidelines. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Basic Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of experience with Information Technology.
The location for this position is Pomona, CA. This position may require travel to Project / client locations.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications
At least 11 years of extensive experience in configuring SAP Service and Asset Manager (SSAM), with deep expertise in implementing and supporting SAP Plant Maintenance and Enterprise Work Management solutions.
Lead functional configuration and implementation of SAP Service and Asset Manager.
Collaborate with business stakeholders to gather requirements, perform fit-to-standard assessment and translate them into Business Process design document & Functional Specifications.
Integrate SSAM with SAP backend systems (S/4HANA or ECC) and mobile platforms.
Support testing, training, and deployment activities.
Troubleshoot and resolve issues related to SSAM functionality and performance.
Provide post-go-live support and continuous improvement recommendations.
Experience across Electricity (preferred), or Gas or Water Utilities industries would be added advantage
Should have good knowledge of Notification Management; Integration with Maintenance Order; Preventive Maintenance; Breakdown, Corrective and Calibration Maintenance Process etc.
Experience in SAP S/4HANA implementation will be an advantage
Experience of at least 2 end-to-end SAP SSAM implementation lifecycle activities including:
Requirement gathering
Business process design
SAP configuration
RICEFW Functional design
Systems and Integration Testing
Resolving production issues
Great communication and presentations skills
Strong analytical skills with ability to work in advanced excel based data analysis
Ability to work with onshore teams and coordinating work delivery between onsite and offshore
Flexible work timings required due to remote working environment including onshore overlaps as required
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
EEO/About Us :
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Salesforce Administrator (Remote)
Remote job
Salesforce Administrator (Remote) Type: Charter Job ID: 131555 County: East Maricopa Contact Information: ASU Preparatory Academy 1130 E University Dr. #230 Tempe, Arizona 85044 District Website Contact: Kathy Piippo Phone: ************ Fax:
District Email
:
Salary Range:
$70,000.00 - $79,000.00 USD annually.
As part of Arizona State University's charter to provide access and excellence, ASU Preparatory Academy (ASU Prep) shares this commitment by demonstrating all students can achieve at the highest levels, regardless of their background. To scale our current impact, ASU Prep is advancing a major expansion program taking fundamental responsibility for the communities we serve.
The Salesforce Administrator will lead the continuous development and optimization of our Salesforce platform. They will have a record of success in improving processes and adoption using the Salesforce platform. This position will work closely with cross-functional teams and organizational units to identify, develop and implement new business processes. This multifaceted role combines the responsibilities of a technical project manager, administrator and Salesforce analyst. The Salesforce Administrator will oversee the platform's daily configuration, provide support, perform maintenance and drive enhancements to maximize the effectiveness of and efficiency of our CRM system.
QUALIFICATIONS:
* Bachelor's degree in related field, preferred.
* Experience with design and implement new processes and facilitate user adoption.
* Experience working in a SCRUM or agile environment, preferred.
* Experience successfully driving projects to completion.
* Active AZ Department of Public Safety (DPS) IVP Fingerprint Clearance Card.
* Any equivalent combination of experience, training and/or education from which comparable knowledge, skills and abilities may be considered.
DUTIES AND RESPONSIBILITIES:
* Administrator for the Salesforce environment at ASU Prep.
* Manage and prioritize all initiatives related to Salesforce, ensuring alignment with strategic plan.
* Administrator for user account maintenance, reports and dashboards, workflows and other routine tasks.
* Creation and maintenance of reports to drive usage of Salesforce across the organization.
* Conduct regular internal system audits to ensure data integrity and platform efficiency, and prepare for system upgrades.
* Manage Salesforce data feeds and integrations with other systems to maintain seamless data flow and connectivity. .
* Lead the configuration, customization, and administration of Salesforce to support the organization.
* Coordinate the evaluation, scope and completion of new development requests.
* Collaborate with our institutional management team to establish suitable processes to support administrative, development, and change management activities.
* Facilitate training of new users, and grow the Salesforce skill set across the organization.
* Service as the liaison between users, vendors and leadership, ensuring clear communication and alignment on priorities. .
* Collaborate independently with members of the user community to identify, define and document development requirements.
* Additional duties may be assigned as necessary.
KNOWLEDGE, SKILLS AND ABILITIES:
* Excellent project management skills and a positive attitude.
* Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
* Demonstrated experience with writing SQL queries and ad hoc reporting.
* Creative and analytical thinker with strong problem-solving skills.
* Exceptional verbal and written communication skills.
* Proven ability to communicate effectively across all levels of the organization.
* Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
* Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes.
* Experience with platform functionality, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.
* Proven understanding of Salesforce best practices and platform functionality.
* Strong expertise in data management and optimization..
* Demonstrated ability to comprehend and clearly communicate complex requirements.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit. The employee must use hands, arms and fingers to input data, handle, feel or reach. While performing the duties of this job, the employee may occasionally push or lift up to 20 lbs such as boxes, supplies, etc. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, and the ability to adjust focus, close vision, distance vision, color vision, peripheral vision and depth perception.
LOCATION:
UCENT - Local residents will be expected to work a Hybrid schedule.
TRAVEL:
Occasional travel may be required for site visits, meetings, trainings and/or conferences. Locations may vary and may require overnight stays.
This job description is subject to change at any time.
Other:
What about learning drives us to do more than deliver the lesson? Maybe we're overachievers. Or maybe we just know what real impact looks like. Each one of us has seen passion win over fear, vision become relentless focus and belief in human potential make it all the way to the finish line.
Our mission is to design new models for educational success and raise academic achievement for all learners. Are you ready to find a career with a company whose mission, vision, and values align with yours? Can you see yourself fitting into this mission with us?
For more information please visit: ********************************
Salesforce Administrator IV
Remote job
Nakupuna Solutions is seeking a Salesforce Administrator IV. The Senior Salesforce Administrator is responsible for configuring, maintaining, and improving Salesforce platforms to support organizational efficiency, user adoption, and system security. This role involves managing user access, automating workflows, ensuring data integrity, and implementing system upgrades and security measures. The administrator also partners with stakeholders to ensure solutions are scalable across the enterprise and integrated applications/plugins/tools.
Responsibilities
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign additional duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
System Management
Administer Salesforce user accounts, roles, profiles, permission sets, and sharing rules.
Monitor Salesforce system performance, data integrity, and availability.
Implement Salesforce security measures, including multi-factor authentication, IP restrictions, and field-level security.
Configure and maintain Salesforce features such as objects, fields, page layouts, record types, validation rules, and flows.
Maintain system documentation and create end-user training materials.
Conduct regular system upgrades, patches, and release readiness activities.
Infrastructure/Platform Support
Manage Salesforce environments, including sandboxes and production orgs.
Implement Salesforce integrations with other systems or applications using APIs, middleware, and AppExchange solutions.
Support Salesforce automation (Flows, Process Builder, Approval Processes) to reduce manual work.
Monitor system logs, errors, and integrations to ensure operational continuity.
Partner with Salesforce developer teams to align platform with enterprise security and compliance standards.
Technical/User Support
Provide Tier 2/Tier 3 Salesforce support, resolving complex user issues.
Deliver onboarding and training for new users.
Support governance processes, data stewardship, and system change management.
Collaborate with business units to capture requirements and optimize CRM functionality.
Qualifications
Education and Experience:
Bachelor's degree in Information Technology, Computer Science, or related field.
Salesforce Certified Advanced Administrator
Security+ CE
Additional certifications preferred:
Salesforce Certified Platform App Builder
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Service Cloud Consultant
5+ years of Salesforce administration experience.
Demonstrated expertise in user management, security, automation, and system optimization.
Experience supporting multiple Salesforce clouds and enterprise-scale deployments.
Strong knowledge of Salesforce integrations and AppExchange solutions.
Clearance Requirements: Active Secret security clearance required. Must be a U.S. citizen.
Physical Requirements: The ideal candidate must at a minimum, be able to meet the following physical requirements of the job with or without a reasonable accommodation:
Ability to perform repetitive motions with the hands, wrists, and fingers.
Ability to engage in and follow audible communications in emergencies.
Ability to sit for prolonged periods at a desk and work on a computer.
The Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location. The projected compensation range for this position is $120,000.00 to $150,000.00 (annualized USD). The salary range displayed represents the typical salary range for this position and is just one component of Nakupuna Companies total compensation package for employees.
Auto-ApplySalesforce Administrator
Remote job
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 45% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
SUMMARY
The Business Systems Team is central to Wiz's operational excellence and growth, ensuring the reliability and evolution of key business systems that support critical functions across the organization. Composed of technical administrators, developers, and analysts, the team focuses on maintaining and optimizing these business systems to drive efficiency and effectiveness. Combining strategic oversight with tactical execution, the Business Systems Team directly contributes to the success of Wiz's core business objectives as the company scales.
As a Salesforce Administrator, you serve as a key technical resource focused on platform configuration, maintenance, and business support. Your role is defined by proficiency in declarative features (Flows, Process Builder, Standard Automation) and a commitment to maintaining the efficiency and security of the Salesforce ecosystem. You will be responsible for executing configuration changes to support evolving business needs in a fast-paced, constantly evolving environment, and for ensuring all administrative changes adhere to team governance workflows and data quality standards for stable system releases.
The ideal candidate possesses 3+ years of hands-on Salesforce administration experience, acts proactively, and applies strong analytical skills to problem-solving. You must be adept at managing priorities and balancing a high volume of transactional support tasks with larger user-story-based project requirements. You are expected to implement standard and custom solutions using configuration best practices, contributing to the quality, accuracy, and stability of your deliverables.
WHAT YOU'LL DO
Configuration & Automation: Configure and deploy standard business processes using Flow and other declarative tools. Prioritize configuration over custom code to maintain system health and scalability.
Workload Management: Successfully balance and prioritize a high volume of transactional day-to-day tasks with larger, user-story-based project requirements.
System Implementation & Delivery: Work with cross-functional teams to execute the build, testing, and deployment of system enhancements within the Salesforce platform.
Security & Governance: Maintain and assist with the configuration of the security and sharing models (Profiles, Permission Sets, Role Hierarchy), focusing on detail and strict adherence to access policies. Implement data quality and cleansing strategies following team guidelines.
System Maintenance & Support: Serve as a key resource for standard functionality. Perform regular platform health checks, assist in managing configuration-related technical debt, and optimize system performance for end-users.
Release Management: Participate in the release process by documenting configuration changes, assisting with metadata migration, and executing testing plans with meticulous attention to detail to ensure release stability. Utilize tools like change sets or Gearset.
User Support & Troubleshooting: Provide high-quality, customer-focused support for system issues, troubleshooting production problems related to configuration, data, or user access and identifying and implementing declarative fixes.
WHAT YOU'LL BRING
3+ years of professional, hands-on experience as a Salesforce Administrator on a production platform.
Proficiency in implementing automations using Salesforce Flow.
Practical knowledge of security and sharing models (OWD, Sharing Settings, Profiles, Permission Sets) and their impact on data access.
Experience with Salesforce deployment processes, including change sets or deployment tools like Gearset.
Proven ability to contribute effectively in a fast-paced, constantly evolving technical environment.
Experience working within an agile delivery team (e.g., Kanban or Scrum) is preferred.
Strong analytical skills and a meticulous attention to detail, with a focus on data integrity, stability, and maintainability.
Salesforce Certified Administrator (highly preferred).
Experience configuring standard Salesforce modules, such as Sales Cloud or Service Cloud.
Exposure to Salesforce CPQ, Slack integration (e.g., Sales Elevate configuration), Agentforce, and/or Data 360 is preferred, but not required.
Exceptional communication and customer service skills, with the ability to clearly articulate technical solutions
Preferred Experience:
Experience working for a SaaS company
Benefits
Wiz offers a competitive package of benefits and programs to support you and your family. Below provides a description of our current benefits for employees in the US. Specific benefits may vary by location.
Health & Welfare Benefits
Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Financial Benefits
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Time Off
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave
Compensation
Starting compensation will be determined based on various factors, including but not limited to, the candidate's job-related experience, skills and geographic location. Your Talent Partner can share more about the specific salary range during the hiring process.
This role is eligible to participate in Wiz's equity plan and may also include incentive compensation.
The annual base salary range for this full-time position is listed below.
US Base Pay Range$104,000-$143,000 USD
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Auto-ApplySalesforce Administrator
Remote job
Why Charlie Health?
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.
About the Role
We are seeking a Salesforce Administrator with experience at high-growth companies to join our team. This individual will be responsible for supporting the design of our Salesforce architecture and strategy, building new features, and supporting our existing and rapidly growing user base.
The Salesforce Administrator assists all teams across the organization with their Salesforce needs (Admissions, Clinical Outreach, Patient Finance, Compliance, etc.). Specifically, they ensure system integrity and efficiency, build the CRM infrastructure for Charlie Health, develop reporting to drive insights across the business, and create processes and onboarding documentation for users.
Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.
Responsibilities
Assess team needs and pain points and deliver solutions to drive long-term efficiency gains
Contribute to user and license management including new user setup/deactivation, roles, profiles, permissions, and sharing rules
Daily administration and support including customization of objects, fields, record types, page layouts, and validation rules
Management of integrated applications and third-party suppliers (i.e., DocuSign)
Utilize the latest and greatest automation processes (flows, etc.) to help our users accomplish more, faster
Document all the incredible customization you have built
Requirements
2-5 years of relevant work experience
Certified Salesforce Administrator
Passion for healthcare services
Highly analytical, with an ability to construct data-driven recommendations
Exceptional communication, interpersonal, listening and relationship-building skills
Resourceful with a natural ability to problem solve
Meticulous attention to detail
Triggers/Apex code knowledge a plus
Additional Salesforce certifications a plus
Please note: candidates located within a 75-minute commute of our NYC office are expected to work onsite 4 days/week.
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
Additional Information
The expected base pay for this role will be between $90,000 and $140,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits.
#LI-REMOTE
Our Values
Connection: Care deeply & inspire hope.
Congruence: Stay curious & heed the evidence.
Commitment: Act with urgency & don't give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Auto-ApplySenior Salesforce Administrator
Remote job
Labcorp, a Global life-science leader, is recruiting a Senior Salesforce Administrator for a dynamic team. This role can be Remote based in the U.S.
We are a global leader of innovative and comprehensive laboratory services that helps doctors, hospitals, pharmaceutical companies, researchers and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development laboratory capabilities, our 60,000+ employees combine cutting-edge innovation, science and technology to solve some of today's biggest health challenges, accelerate life-changing healthcare breakthroughs and impact lives around the world.
About the role:
The role is part of the Commercial Operations Team which ensures that the Labcorp BLS Sales, Proposals and Contracts teams can leverage new and existing technologies to meet the commercial needs of our clients.
A unique opportunity to combine your interest in sales, proposals, contracts, data analytics and technology.
Serve as the lead Salesforce Administrator for the Labcorp BLS CRM system, possessing full knowledge of the system and associated tools, including functionality, troubleshooting and administrative support.
Responsible for establishing and maintaining relationships with all functional areas using Salesforce.com, including Sales, Proposal Management, Marketing, Finance, Contracts, etc.
Serve as the Salesforce Administrator technical lead on commercial projects. Responsible for reviewing the business requirements and translating these into functional requirements.
Facilitate and support the Salesforce.com Governance Process for Labcorp BLS.
Demonstrated understanding of the underlying technical requirements for Salesforce Automation and Microsoft Exchange, SQL Server, Active Directory and Internet Information Server (IIS)
Strong knowledge of the organizational culture and structure, particularly of the Global Commercial Organization
Effective communication skills to help internally “sell” and “service” the user group, including training requirements and system benefits
About you:
To be successful for this position you must have the following criteria:
Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
Demonstrated computer skills - requires excellent MS Office experience (specifically Excel, Word, Outlook, Powerpoint)
Demonstrated ability to plan, multi-task and prioritize
Demonstrated teamwork, communication (written and verbal), and organizational skills
Ability to work to deadlines
Strong analytical skills
Positive attitude and sense of urgency
Your qualifications:
Required:
Bachelor's degree required in Computer Science or similar field.
2 years' minimum experience working with Salesforce or equivalent application experience.
Salesforce Administrator Certification required
Salesforce Advanced Administrator Certification required
No sponsorship available for this role
Preferred:
Salesforce Platform App Builder Certification preferred
Salesforce Sales Cloud Consultant Certification
Ideally experience in life science industry
What you will find at Labcorp:
Work-life balance: At Labcorp, you can manage your work-life balance with their employee-friendly leave policy and enjoy dedicated time with your friends and family. Work days are usually from Monday to Friday with flexible work timings.
Training & development: Labcorp offers developmental training in self-paced, virtual, and live-in-person formats to help grow your career. The company aims to help improve your cultural awareness, offer valuable global insights and help you develop a strong global mindset. Labcorp increases employee engagement, encouraging cross-team connections and creating a culture of mentorship throughout the organization.
Why us:
Labcorp, a global leader in natural sciences, is a company committed to improving health and providing clear, confident solutions through its research into diagnosis and drug offerings.
Labcorp supported the pharmaceutical industry develop more medicines worldwide than any other company, including the top 50 best-selling drugs on the market today.
We are also the world´s biggest Central Lab, generating more clinical trial data than all other central laboratories combined.
Our Early Phase Solutions have proved to shave off 30 % time from lead candidate to Proof of Concept.
Labcorp were the first in receiving FDA approval to perform COVID19 tests using an at-home collection kit.
Labcorp have been named by Forbes as one of the World's Best Employers 2020.
Join us and see why we are uniquely positioned to offer you not only a job, but a stable, long-term international career, and why more than 90% of the top 20 global pharmaceutical companies are repeat customers.
Application Window: 12/9/2025 - 12/31/2025
Pay Range: $100 - $120K/yr
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplySr. Salesforce Administrator
Remote job
🚀 Join the Future of Commerce with Whatnot!
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We're re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we're inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we're building the future of online marketplaces -together.
From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.
And we're just getting started! As one of the fastest growing marketplaces, we're looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce.
💻 Role
The Salesforce Administrator plays a significant role in the development of Whatnot's Salesforce instance for the Categories and Expansion (CatEx) Team. Working with stakeholders across CatEx, Growth, Data, and Marketing, the Salesforce Administrator is tasked with supporting development of our early-stage Salesforce instance via management of automations, integrations, data hygiene, and sales enablement, as well as maintaining our ongoing environment release schedule. In this role you will:
Support development of Whatnot's Salesforce environment, including integrations with internal tools, systems configuration and maintenance, notification announcements, environment refresh, and AppExchange products
Manage configuration of Salesforce features including user management, security, custom objects, page layouts, validations, workflows, flows, process builders, and other 3rd party applications.
Provide frontline support to sales, account management, and launch teams-manage support requests and help troubleshoot issues, answer questions, and optimize their use of Salesforce
Develop and maintain Salesforce reports and dashboards to provide insight into marketing and sales performance
Develop guardrails to protect data hygiene
Work closely with data teams to ensure fidelity and reliability of our data architecture for Salesforce products
Work cross functionally with data and engineering teams to develop, manage, and update critical integrations
Eliminate manual processes and bottlenecks to reduce user clicks in the platform
Help support development of junior admins and analysts through peer coaching and project review
👋 You
Curious about who thrives at Whatnot? We've found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As our next Salesforce Administrator, you should have 4+ years of experience managing Salesforce in a SaaS or tech-driven environment. You:
Have strong declarative knowledge of Salesforce backend with a particular focus on flow automation builder
Are an A+ communicator, always looping in impacted stakeholders and leadership prior to major deployments
Have experience managing multiple 3rd party Salesforce integrations such as VOIP systems, data platforms, and other SaaS tools (e.g. Salesloft, Gong, Dialpad etc).
Have experienced hyper growth, are comfortable with frequent change, and can implement with minimal oversight
Have a demonstrated ability to solve problems using data and process improvements
Have the ability to quickly digest the business needs of our stakeholders and apply deep knowledge of Salesforce to recommend and design solutions
🙏 Nice to Have
Salesforce Certifications
Advance Admin Certification
Marketing Cloud Admin Certification
Platform App Builder Certification
Basic understanding of SQL and Apex languages
🎁 Benefits
Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
💛 EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
Auto-ApplySalesforce Administrator/Business Analyst
Remote job
Want to be a bswifter?
At bswift we've been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.
We're looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you!
ABOUT US:
bswift is a leading benefits administration company that specializes in providing tailored solutions for our clients. Our mission is to simplify the complex world of employee benefits and deliver exceptional service to our clients. We are seeking a versatile Salesforce professional who can serve as both a Business Analyst and Administrator, ensuring our Salesforce environment is optimized for efficiency and scalability. This individual will bridge business needs and technical solutions while contributing to strategic planning for platform enhancements.
WHAT YOU'LL DO
Serve as both a Salesforce Business Analyst and Administrator, gathering and translating business requirements, configuring and maintaining Salesforce, and contributing to strategic platform enhancements.
WHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions):
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Gather, document, and analyze business requirements.
Translate requirements into Salesforce solutions and user stories.
Conduct workshops and stakeholder interviews.
Configure and maintain Salesforce (objects, fields, workflows, validation rules).
Manage user roles, permissions, and security settings.
Build reports, dashboards, and automation flows.
Assist in defining priorities and shaping the roadmap for Salesforce enhancements.
Participate in backlog refinement and sprint planning discussions.
Work closely with developers, QA, and business teams.
Provide end-user training and documentation.
WHAT YOU NEED TO SUCCEED (Required Education and Experience):
3-5 years of Salesforce experience (Admin + BA responsibilities).
Strong understanding of Salesforce architecture and declarative tools.
Excellent communication and stakeholder management skills.
Familiarity with Agile methodologies and product lifecycle management.
Preferred: Salesforce Administrator and Business Analyst certifications.
NICE TO HAVE (Preferred education and experience):
Experience with Service Cloud, Sales Cloud, or Marketing Cloud.
Exposure to backlog management tools (e.g., ADO, Jira).
OTHER DUTIES
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Why Join bswift?
At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member's unique contributions.
Benefits of Working at bswift:
Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.
Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
Remote first, Office friendly environment! No time to commute? No problem!
Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.
Make an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.
Specific benefit offerings vary by position and may be subject to change.
Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $100,000-$115,000, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We
Pursue Excellence, Embrace Accountability, Deliver Superior Service,
and strive to
Be A Great Place To Work
. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.
bswift has been regularly named one of Chicago's Best and Brightest Companies to Work For , as well as one of the Nation's Best and Brightest Companies to Work For year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally.
If you have what it takes to join our award-winning culture, we'd love to hear from you!
Auto-ApplySalesforce Admin
Remote job
LetsGetChecked is a global healthcare solutions company that provides the tools to manage health from home through health testing, virtual care, genetic sequencing, and medication delivery for a wide range of health and wellness conditions. LetsGetChecked's end-to-end model includes manufacturing, logistics, lab analysis, physician support, and prescription fulfillment. Founded in 2015 and co-headquartered in Dublin and Atlanta, LetsGetChecked empowers people to take control of their health and live longer, happier lives.
LetsGetChecked is seeking a highly motivated and experienced Salesforce Administrator to join our team. As a Salesforce Admin, you will be a part of our Salesforce Team and work with our internal business stakeholders to deliver functionality and features to meet business needs. You will be responsible for understanding, documenting, and communicating business needs to ensure the successful delivery of solutions within our Salesforce platform. This role requires strong analytical skills, excellent communication abilities, and a deep understanding of Salesforce functionality and agile methodologies.
Responsibilities:
Production Management: Be responsible for managing our production environments. Ensure new features from our development team in Ireland and Portugal are deployed within release windows, help with testing and troubleshooting.
Planning and Requirements: Join planning sessions with the Salesforce team, build an understanding of the business processes and stakeholder requirements.
Documentation and Communication: Document requirements using methods such as process flows, user stories etc.
Agile Delivery: We build and deliver in an agile environment, and collaborate with development teams across our AWS services.
Development Processes: Ensure features are developed and delivered through the appropriate Salesforce development environment pipelines, ensure production releases happen smoothly.
Stakeholder Collaboration: Collaborate with stakeholders to ensure requirements are met and new features are successfully delivered.
Business Support: Provide day-to-day support for our users across Sales and Service, escalate any issues with colleagues in the Salesforce team.
Solution Collaboration & Communication: Communicate and collaborate on solution design with Salesforce Team colleagues, ensuring clarity and alignment with other development efforts.
User Acceptance testing: Assist on the user acceptance testing of functionality deployed in Salesforce.
Qualifications and Skills:
3-4+ years experience as a Salesforce Admin.
Experience managing production environment, DevOps
Demonstrated ability to gather and document functional requirements.
Experience working in agile project environments, Jira platform.
Strong communication and interpersonal skills.
Ability to collaborate effectively with stakeholders and technical teams.
Experience in providing support for Salesforce users on a daily basis.
Experience managing user acceptance testing.
Jira for ticket management, user stories, release notes etc.
Development and deployment process knowledge - GitHub, Devops Center
Preferred Qualifications:
Additional Salesforce certifications - Advanced Admin, Platform App Builder, Advanced Admin
Experience with Flows, integrations, cross-team work.
Benefits:
Alongside a base salary range of $80,000 - $110,000 we offer a range of benefits including:
Health, dental & vision insurance
401k Matching contribution
Employee Assistance Program
Annual Compensation Reviews
Flexible PTO Policy and 3 paid volunteer days per year
Free monthly LetsGetChecked tests as we are not only focused on the well being of our patients but also the well being of our teams
A referral bonus program to reward you for helping us hire the best talent
Internal Opportunities and Careers Clinics to help you progress your career
Maternity, Paternity, Parental and Wedding leave
#LI-Remote
Why LetsGetChecked
At LetsGetChecked, we are revolutionizing healthcare by making it more accessible, convenient, and personalized. Our mission is to empower individuals with the knowledge and tools they need to manage their health proactively, so they can live longer, happier lives.
By joining our team, you will be part of a dynamic and innovative company that is dedicated to improving lives through cutting-edge technology and compassionate care. We value our employees and invest in their growth, offering opportunities for professional development and career advancement. Together, we can make a meaningful impact on the future of healthcare and help people take control of their health journey. Join us in our commitment to transforming healthcare for the better.
Our Commitment to Diversity, Equity, and Inclusion
At LetsGetChecked, we are committed to fostering an inclusive environment that celebrates diversity in all its forms. We believe that the diversity of thought, background, and experience strengthens our teams and drives innovation. We are an equal-opportunity employer and do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Our goal is to ensure that everyone feels valued and empowered to thrive. Please review our Candidate Privacy Policy.
To learn more about LetsGetChecked and our mission to help people live longer, healthier lives please visit ***************************************
Auto-ApplySalesforce Administrator
Remote job
🚀 Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum - giving finance leaders the clarity and control they need to drive business forward.
Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.
Think you might be the next Veep to join? Read on!!
How you'll make a big impact here - and on your career:
At Versapay, you'll be at the heart of a high-growth, collaborative team that's obsessed with delivering exceptional experiences for our users and customers. Reporting to the Product Owner, Salesforce, you'll have the opportunity to:Shape the Future: Lead business-facing conversations, refine business issues, and translate user requests into creative, effective Salesforce solutions that drive real business value.Grow Rapidly: Expand your skills by working alongside senior team members, shadowing experts, and taking ownership of impactful projects from day one.Solve Real Problems: Tackle complex challenges with curiosity and resourcefulness, making a visible difference for both internal and external customers.Be a Firefighter & Innovator: Jump in to resolve urgent issues, champion best practices, and help us “fight fires” (and maybe even solve world hunger-not literally!) with a positive, can-do attitude.Build Relationships: Partner with cross-functional teams, learning trust and confidence as a go-to expert and valued teammate.What You'll Do:
Own day-to-day Salesforce administration: User management, profiles/permission sets, page layouts, record types, list views, Lightning App Builder, Dynamic Forms, sandbox hygiene, and data hygiene.
Design with users in mind: Build intuitive, scalable solutions (primarily with Flows) that prioritize user experience and drive self-service for our business stakeholders.
Support core clouds: Sales Cloud- Lead/Account/Opportunity management, Products/Price Books, Quotes, forecasting/reporting. Service Cloud- Case management, automation/bots, knowledge. Revenue Cloud/CPQ (exposure or learning path)- Product/rule basics, pricing concepts, quote templates, subscriptions & assets.
Triage and troubleshoot: Work tickets, investigate issues (logs, field history, sharing, Flow debug), and deliver fast, reliable fixes.
Collaborate like a BA: Facilitate requirement workshops, clarify “the ask,” map current/future processes, and translate requirements into clear admin-ready designs.
Ship safely and quickly: Manage sandboxes, build/test changes, support UAT, and move work through release processes with strong documentation.
Enable the business: Create training, quick guides, and in-app guidance to promote self-service and reduce repeat questions.
Data & insights: Build/maintain reports and dashboards that help teams make decisions.
Interpret integrations (in partnership with developers as needed): Support, test, and document integrations across marketing, customer engagement, and ERP.
What You'll Bring to the Team
Required:
Experience: 2-4 years of hands-on Salesforce Administration (Lightning).
Sales Cloud proficiency: Core objects (Lead, Account, Contact, Opportunity), validation rules, and approval processes.
Certifications: Salesforce Certified Administrator
Automation-first admin: Strong Flow understanding (record-triggered, screen flows, sub flows), with an eye for maintainability and guardrails.
User & Org management: Profiles, Permission Sets/Groups, Roles, Sharing, Record Types, Page Layouts, Dynamic Forms, Lighting App Builder.
Data operations: Data Loader/Import Wizard, duplicates and merge, data quality best practices.
Troubleshooting: Comfort debugging record access, automation conflicts, and integration errors; able to triage quickly and communicate clearly.
Business analysis fundamentals: Requirements elicitation, translating asks into problem statements, basic process mapping, and writing clear acceptance criteria.
Mindset: Bias for action, positive attitude, and readiness to move quickly and decisively.
Preferred:
Release hygiene: Sandbox usage, Gearset, basic test planning, documentation, and UAT support.
Reporting & Dashboards: Build usable reports, joined reports, bucket fields, and dashboards that answer real business questions.
Expertise: Understanding of proactive system maintenance, identifying unused or underutilized platform features.
Jira/Confluence
Revenue Cloud / CPQ (exposure or hands-on): Product & pricing strategies (bundles, discounts), product/price rules, quote templates, approvals. Subscription/Asset lifecycle basics (amend/renew, order generation)
Integrations - exposure to at least one of the following generic types: Marketing Automation, Customer Engagement/Support, ERP/Financials, Custom Apps
Enablement & self-service: In-app guidance, knowledge base content, quick videos, or tools that reduce tickets and empower users.
Quality & DevOps: Experience with structured UAT, regression testing, and any admin-friendly deployment tooling (e.g. Gearset) is a plus.
Tooling familiarity (nice to have): Slack/Teams, documentation systems (e.g. Confluence/Guru)
Continuous learning: Demonstrated ability to upskill independently (Trailhead badges, blogs, webinars, community engagement) and stay current on Salesforce releases and ecosystem trends.
Certifications: Salesforce Certified Platform App Builder
AI: Hands-on experience implementing and leveraging Salesforce AI features (e.g., Einstein Search, Einstein Next Best Action, Einstein Bots, or AI-powered analytics) to accelerate business analysis and streamline solution design. Ability to use AI-driven insights to inform requirements, optimize workflows, and enhance user experience.
Versapay is a remote-first company, so the Salesforce Admin can live anywhere. #LI-Remote
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplySalesforce Administrator
Remote job
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
The Opportunity:
BlinkRx is seeking a highly skilled and technically proficient Salesforce Administrator to lead and scale our Salesforce platform in support of our rapidly growing Provider Operations team. This role will be central in ensuring Salesforce evolves alongside our business, driving automation, integrations, and intelligent workflows that empower teams to perform at their best.
As a senior technical expert, you will own the Salesforce roadmap, optimize system performance, and align platform capabilities with BlinkRx's broader business goals. You'll collaborate cross-functionally to design scalable processes, ensure data integrity, and build out next-generation tools using Salesforce Data Cloud and Agentforce Agents.
Key Responsibilities Platform Administration & Management
Own all aspects of user and license management, including setup, profiles, roles, permissions, public groups, OWD, and sharing rules.
Maintain system security through regular health checks, release management, and proactive maintenance (Security Reviews, Optimizer, and Release Updates).
Provide end-user support, manage help tickets, and conduct onboarding and ongoing training sessions.
System Design & Automation
Implement and optimize Salesforce configuration changes, including Flows, assignment rules, approval processes, dynamic page layouts, actions, apps, and mobile administration.
Design intuitive UX experiences, using Screen Flows and automation to simplify requests, approvals, and opportunity progression.
Drive data integrity and standardization across Salesforce and integrated systems.
Integrations & Data Strategy
Manage integrations with core applications such as HubSpot, Salesforce Data Cloud, Agentforce Agents and GTM automation tools.
Develop and maintain data models in Salesforce Data Cloud to support advanced segmentation, insights, and automation through Agentforce agents.
Partner with BI teams to ensure consistent cross-object data structures (ERD) for unified reporting in Salesforce and Tableau.
Strategic Enablement
Define and maintain the Salesforce platform roadmap, prioritizing business needs and technical scalability.
Collaborate with stakeholders across Sales, Operations, and Product & Engineering to translate business requirements into impactful technical solutions.
Continuously evaluate and enhance Salesforce processes to improve team productivity and customer experience.
DevOps & Deployment Management:
Manage change sets, sandboxes, and deployment pipelines (Gearset/Copado/DevOps Center) ensuring safe and traceable releases.
Monitoring & Compliance:
Use tools like Event Monitoring, Health Check, and Shield Encryption to ensure compliance with security standards and audit policies.
Cross-Functional Collaboration
Partner with Revenue Operations:
Align Salesforce automations with GTM strategy, pipeline forecasting, and territory management.
Work with IT & Security:
Align platform security, MFA, and SSO (Okta) standards.
A successful applicant will fit the following criteria:
7-10 years of experience as a Salesforce Administrator (or similar role) in a high-growth environment.
Salesforce Certified Administrator or Advanced Administrator credential required.
Deep expertise in Salesforce data architecture, ERD design, and cross-object reporting.
Proven ability to design and implement Flows, approval processes, and automation frameworks at scale.
Experience building and managing Salesforce Data Cloud models and Agentforce Agents.
Strong understanding of Provider Sales and Operations processes.
Excellent communication and stakeholder management skills.
Highly curious, self-motivated learner passionate about optimizing user experiences.
Customer-obsessed mindset, with a drive to continuously improve internal tools and external impact.
Experience working in Agile/Scrum environments, participating in sprint planning, daily standups, and retrospectives.
Skilled in using JIRA (or similar tools) for managing user stories, epics, and backlog prioritization.
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplySalesforce Administrator
Remote job
Cloud Haven Solutions, LLC is currently seeking a Salesforce Administrator. This position is a dynamic role that is responsible for the day-to-day configuration, support, maintenance, and improvement of our CRM platform. The ideal candidate will have a record of success improving processes and adoption of the platform. To be successful in this role you will need to be an active listener, good communicator, foster business relationships and have a strong desire to continue to learn as things change and grow in the technology industry. A qualified candidate will also possess a solid understanding of implementing Salesforce configuration changes including (but not limited to) Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards, and reports.
Core Responsibilities
Partner directly with Business Analysts and Consultants to assist with prioritization and execution
Client meeting prep, note taking, meeting minutes follow up, and creating actions for any support items on meeting calls
Daily administration and support including customization of objects, fields, record types, page layouts and validation rules
Assists Consultant in compiling reports and monitoring usage
Provide general awareness of account details (budget, scope, schedule, etc) and raise any concerns and issues to consultant
Support client issues
Manages email inquiries and client portals or tickets
Configuration of advanced declarative salesforce functionality
Collaborate with Business Analysts and Consultants to document user stories/requirements
Assist in writing up developer actions
Develops and prepares training plans, materials, and for Clients
Validate actions of Developers and work with them toward resolution in the event of issues
Perform QA testing on multiple projects
Assists with integrations
Perform an initial assessment of any problematic situation - escalate as necessary
Conduct general research for Business Analysts or Consultants as needed
Triage administrative actions for consultant or business analyst
Assist with the installation and configuration of App Exchange Products
Assist Business Analysts and Consultants with Deployments
Post-deployment management (data update, any post-deployment steps, post-deployment testing)
Root cause analysis resolution/closure
Qualifications
Bachelor's degree in computer science, Information Technology, Business, (4 years relevant experience in lieu of a degree) required
1-2 years experience with end to end Salesforce.com implementations, integrations, and enhancement projects
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Strong data management abilities
Salesforce Admin Certification Required
Additional Certifications are preferred (Advanced Admin, Platform App Builder)
Cultural Requirements
Highly Adaptable to change
Proactive self-starter who can work effectively individually and with project team members
Excellent verbal and written communication skills
Benefits
Competitive Salary
Profit Share Program
Full Benefits Package (Medical, Dental, Vision)
Flexible Schedule
2 Weeks Vacation
Fully Remote Position
This position is only available to those interested in direct staff employment opportunities. Please note - 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We are also not in a position to support H1B visas.
Salesforce Administrator
Remote job
Summary: The Salesforce Administrator's role is to help CTF realize the full capability of the CRM. This position will work to create operational efficiencies for gift processing and stewardship by improving mapping, integrations and data integrity.
Key Duties and Responsibilities
Serve as primary system administrator for the Salesforce environment
Work with the Director of Donor Database Operations to prioritize organizational reporting needs
Improve fundraising application integrations and mapping
Operate Tier 2 technical support for staff
Collaborate with the Communications team to prepare Salesforce data for Snowflake integration as well as Marketing Cloud journey mapping / campaigns
Handle all basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks
Automate processes using Salesforce tools such as process builder, approval processes, validation rules, and Nonprofit Success Pack features such as engagement plans and levels
Manage less complex Salesforce integrations - those not handled by a Salesforce Developer or Consultant/Partner
Identify, install and maintain appropriate apps from the AppExchange for event management, mass email, donation handling, and more
Train new users and grow the Salesforce skill set across the organization
Document customizations made in Salesforce
Implement and maintain Salesforce customizations such as custom fields and objects, layouts, workflows, process builder, and validation rule
Participate in the planning and analysis of business requirements for system changes and enhancements
As a member of the gift processing team, manage data clean up best practices and perform uploads for events that do not have direct mapping
Must perform manual gift entry during high volume seasons
Education
A Bachelor's degree or equivalent combination of education and experience is required
5+ years of Salesforce Administrator experience in a Nonprofit organization
Current Salesforce certifications
Have hands-on experience with Salesforce Lightning
Have experience designing APIs and integration
Excellent client-facing written and oral communication skills with the ability to explain technical matters in a clear and concise manner
Experience working with Nonprofit fundraising integrations including Classy, MobileCause and OneCause and other Salesforce NP Integrations and NPSP
Demonstrated ability to meet deadlines, and handle and prioritize simultaneous requests
Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts
Ability to assess the impact of new requirements on Salesforce and other integrated systems
Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexity preferred
Strong understanding of Salesforce best practices and functionality preferred
Minimum two years of experience as a Salesforce administrator preferred
Nonprofit Cloud Consultant certification preferred
Experience with nonprofit processes preferred
Work Environment
This position reports to the Director of Donor Database Operations
Workload increases at month end, and following major fundraising campaigns and events.
This position is fully remote with some travel (2-3x annually)
Salary Range: $63,000-95,000
Benefits: Medical, Dental, Vision, 401(k), FSA, HSA, Life Insurance, Short-Term Disability, Long-Term Disability, EAP, Educational Assistance, PTO. CTF pays 100% of the insurance premium for certain plans
Salesforce Administrator/Developer
Remote job
The Salesforce Administrator/ Developer will support and enhance MADD's Salesforce platform, which connects fundraising, engagement, and operational systems. The role combines administration, configuration, and light development to maintain data integrity, streamline workflows, and automate processes.
You'll work closely with IT Strategy, Web Engineering, and Marketing teams in an Agile environment to deliver scalable, automated solutions that reduce manual work and prevent support backlogs. This position is best suited for someone who enjoys collaborative problem-solving and has experience working in or supporting a nonprofit environment. A customer-focused mindset, clear communication, and friendly, service-oriented demeanor are essential.
This is a remote position with a salary of $85,000
RESPONSIBILITIES:
Administer Salesforce environments (user setup, profiles, permission sets, and data access).
Configure and maintain standard and custom objects, fields, record types, and page layouts.
Build and optimize automation using Flows, validation rules, and approval processes.
Develop Apex classes, triggers, and Lightning Web Components (LWC) when configuration isn't enough.
Manage integrations with core platforms such as Marketing Cloud, Workato, and FormAssembly, along with additional connected platforms (e.g., GoFundMe Pro, Firebase, MuleSoft, RealZips).
Support data quality and deduplication efforts using DataGroomr, Apsona, and related tools.
Create reports and dashboards for leadership, fundraising, and program teams.
Collaborate with product owners to define user stories, acceptance criteria, and sprint priorities.
Participate in Agile ceremonies (standups, sprint planning, retrospectives) and provide clear updates.
Design automation-first solutions that minimize manual work and reduce long-term maintenance.
Provide user support and training with a professional, approachable demeanor.
Coordinate sandbox management, deployments, and release processes.
Performs other duties as assigned.
QUALIFICATIONS:
3+ years of Salesforce administration experience (preferably in a nonprofit or fundraising context).
Salesforce Administrator certification required; Platform App Builder or Developer certifications preferred. Strong understanding of Salesforce automation (Flows, Process Builder, validation rules).
Experience with Apex, SOQL, and Lightning components preferred.
Familiarity with connected tools such as Marketing Cloud, Workato, and FormAssembly.
Proficient with data tools such as Data Loader, Apsona, and DataGroomr.
Demonstrated ability to design maintainable, automated solutions that scale without additional support.
Experience working within nonprofit organizations or supporting nonprofit technology initiatives preferred.
Working knowledge of Agile principles, sprint planning, and story-based development.
Strong customer service orientation, approachable demeanor, and clear communication skills.
Excellent problem-solving, analytical, and collaboration skills.
Commitment to the mission and values of the organization.
Ability to manage multiple projects and deadlines and complete tasks on time.
Independent judgment and the ability to work with little supervision.
Strong analytical and problem-solving skills.
Ability to maintain workplace confidentiality and take ownership/accountability for own actions.
Flexibility to work a non-standard schedule to meet deadlines as necessary.
BENEFITS
Eligible within first 30-45 days
Health, Dental, Vision
Retirement 403(b) + employer matching
4 weeks accrued vacation
12 Paid Holidays per calendar year
Up to 3 Floating Holidays per calendar year
Paid Sick Time
Modified Tuition Reimbursement
Maternity/Paternity Leave
Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
FSA, HRA
Employee Assistance Program
How to Apply: Please provide resume to our hiring team via the blue APPLY NOW button
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Salesforce Administrator
Remote job
The range for this role is $73,000 - $99,500
Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education.
Interested candidates must be living in or be willing to relocate to an eligible state for employment with CCM, including: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, or WV.
The Mission
At Christian Care Ministry we believe that Christians can, and should, share in one another's burdens. Through the use of Medi-Share , a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows:
Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility.
The Team
Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren't perfect people, we are serving our perfect God and our Members to the best of our ability.
The Job
The Salesforce Administrator will partner with the Production Support team to define, implement, and drive best practices for improving quality engineering solutions to meet the Ministry needs. This role will work with scrum teams to release sustainable product quality throughout SDLC.
Essential Job Duties & Responsibilities
Serve as a Salesforce evangelist within the organization; suggest how the current application can be enhanced to improve business processes and communicate that in writing and presentation
Build and optimize automations using Flows, Approval Processes, and other declarative tools to streamline business processes.
Manage all aspects of user management including roles, profiles, permissions, public groups, OWD, sharing rules
Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Lightning Flow, assignment rules, approval processes, record types, dynamic layouts, apps, custom settings, custom metadata types
Partner with internal stakeholders to gather requirements and translate them into scalable Salesforce solutions
Work User Support Tickets
Document configurations, business processes, and change history to support continuity and compliance.
Work with integrated applications including: Formstack, Webmerge, and Formstack Sign
Complete regular internal system audits, assist with security projects, and prepare for quarterly releases by staying up to date on the platform's new tools and capabilities
Continually improve and enhance Salesforce platform, gathering requirements, and feedback, designing scalable best practice solutions to meet Ministry needs, and managing product road map
Collaborate with the Manager of CRM Admin and fellow admins to ensure alignment with roadmap priorities and governance standards
Contribute to the exercise and expression of the Ministry's Christian beliefs
All other duties as assigned
Essential Skills & Abilities
3-5 years of hands-on Salesforce Administration experience in multi-cloud environments
Strong knowledge of Salesforce declarative tools: Flows, Validation Rules, Custom Objects, Reports, Dashboards, and Page Layouts
Proficient with data management tools (Data Loader, Import Wizard, Excel) and data hygiene best practices
Understanding of Salesforce security, sharing models, and role hierarchies
Familiarity with sandbox management, release management, and deployment best practices
Comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of Salesforce projects
Experience with enterprise-scale applications and operational support of systems
Experience with software development process/lifecycle
Ability to work in a fast‐paced environment, multi‐project environment, meeting commitments and deadlines
Organized, and detail oriented with a concise, impactful writing and communication style
Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA)
Core Competencies/Demonstrable Behaviors
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
Highly collaborative team player who thrives in cross-functional settings
Adaptable and curious learner committed to continuous improvement
Strong sense of accountability, confidentiality, and trustworthiness
Tech savvy - Anticipating and adopting innovations in business-building digital technology applications
Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
Member First - exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program's purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences.
Humble - demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition
Hungry - exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry
Smart - shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment
Education and/or Experience
Required
Bachelor's degree in Computer Science, Information Technology or closely related field with 2+ years of Salesforce Administration experience or combination of education and experience
required
Salesforce Administrator certification (ADM201)
required
Preferred
Experience in a healthcare‐related field or financial field
Salesforce Advanced Administrator or Platform App Builder certification
Experience with Health Cloud data model or Marketing Cloud automation journeys
Exposure to Salesforce DevOps tools such as Gearset or Copado
Basic familiarity with Apex, SOQL, or Lightning App Builder customization
Experience supporting member or patient portals through Experience Cloud
Supervisory Responsibilities
This job has no supervisory responsibilities
Incentives & Benefits
We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.
For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:
• 100% paid Medical for employees/99% for family
• Generous employer Health Savings Account (HSA) contributions
• Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance
• 6 weeks of paid parental leave (for both mom and dad)
• Dental - two plans to choose from
• Vision
• Short-term Disability
• Accident, Critical Illness, Hospital Indemnity
• 401(k) - up to 4% match on ROTH or Traditional contributions
• Generous paid-time off and 11 paid holidays
• Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo
• Employee Assistance Program including no cost, in-person mental health visits and employee discounts
• Monetary Anniversary Awards Program
• Monetary Birthday Awards
Minimum Age Requirement:
Due to the nature of the responsibilities associated with this position-including independent decision-making, access to confidential information, and potential exposure to regulated environments-candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.
Auto-ApplySales Career Opportunities - W-2 & 1099 (Employee or Insurance Agent)
Remote job
We're growing our sales team serving our niche educator market with warm, school-generated leads (no cold calling), strong training, tools, and a great incentive and commission structure.
Join Horace Mann's sales team-serve educators, access warm leads, gain mentorship, earn residual income, enjoy remote flexibility, and thrive with our rewarding commission structure.
Sales Opportunities:
Insurance Specialist (Producer)
(1099) -
Launch your career with mentorship from an established agent. Learn the business, build a pipeline, and develop multi-line skills with a clear path to ownership.
Exclusive Agency Owner / Enhanced Agent
(1099) -
Operate in an exclusive territory (no agent overlap). Build and retain a book, earn residual income, and grow long-term equity in your business with marketing, tech, and service support.
Inside Sales Representative
(W2 hourly) -
Remote role handling inbound/outbound calls and digital inquiries. Structured shifts, coaching, and quality standards-ideal for high-activity closers who want predictable hours and steady lead flow.
Worksite Benefit Specialist
(1099) -
Focus on supplemental/chronic-illness benefits for educators. Lead on group presentations and enrollments; cross-sell life and retirement solutions.
Apply Now!
It only takes 60 seconds to answer a few quick questions about your location, licenses, and career interests. Based on your responses and position availability, we'll connect you with the next steps.
#LI-JC1
#VIZI
#APP
Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.
We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
For applicants that are California residents, please review our California Consumer Privacy Notice
All applicants should review our Horace Mann Privacy Policy
Auto-ApplySales (Future Opening)
Remote job
GCI's Account Manager will develop and maintain long-term relationships with key decision makers within strategic accounts. Understand business applications and the needs of customers. Employ technology applications and services to achieve revenue, margin growth, and customer retention in an assigned territory of prospective and/or current customers within a market and/or product grouping.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Focus Areas (see addendum for additional details): To be used at beginning for posting process
+ GCI Commercial - Sales Force
+ USAC
+ Regulated Accounts
+ Outside field sales calls and account reviews with current and prospective customers. Negotiate and maintain contracts for services within a geographic territory. Identify appropriate products and services to meet customer needs, developing customer proposals, closing, and ensuring sales are properly executed.
+ Preparation of prospective customers to include developing and implementing a personal sales plan to meet or exceed department goals.
+ Business development/relationship with key customers. Develop an intimate familiarity with customer's core business and their market growth opportunities. Maintain detailed knowledge of industry trends and issues of importance to assigned customers and industry segments. Continually develop and maintain relevant product knowledge.
+ Operation activities, trouble shooting, and attend department meetings. Report results of sales and retention efforts to management.
COMPETENCIES:
+ ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
+ Goal oriented, persuasive, motivated self-starter, professional in habits and appearance, capable of successfully performing job duties with minimal supervision.
+ BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
+ COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
+ Ability to interact on a strategic level with peers, senior management, interdisciplinary teams, current, new and/or upset customers, vendors, and employees.
+ Ability to build rapport and collaborate with others within the company and externally.
+ COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
+ Strong verbal, written communication, and excellent active listening skills.
+ Demonstrated ability in developing and producing complex written and verbal customer proposals.
+ COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
+ CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
+ Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
+ RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
+ RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
+ Demonstrated ability to meet or exceed established targets, measurable performance goals, and sales quotas on a consistent basis.
+ Knowledge of and successful utilization of documented sales processes.
+ Strong record keeping and organization skills.
+ Exceptional adaptability and problem-solving skills.
+ Resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.
+ Maintains a general knowledge of all relative products and services offered by GCI.
+ SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
+ Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
+ High School diploma or equivalent.
+ Bachelor's degree in Marketing, Business, Economics or similar emphasis. *
+ Minimum of four (4) years of progressively responsible sales experience, to include a minimum of three (3) years of experience developing proposals and three (3) years of experience in a customer service sales related industry consistently meeting or exceeding sales quota. *
Preferred:
+ Telecommunication Sales experience.
+ Relevant telecom industry or job specific certifications.
Required at ALL Levels
DRIVING REQUIREMENTS:
+ This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
+ Must be able to travel and meet with customers at their locations throughout assigned territory.
+ Work is primarily sedentary, requiring daily routine computer usage and heavy telephone usage/virtual interaction (i.e., Teams) with customers, vendors, and other employees.
+ Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
+ Ability to accurately communicate information and ideas to others effectively.
+ Physical agility and effort sufficient to perform job duties safely and effectively.
+ Ability to make valid judgments and decisions.
+ Must be willing and able to work a flexible schedule, including additional time on weekends, holidays, before or after normal work hours to meet goals and deadlines.
+ Must work well in a team environment and be able to work with a diverse group of people and customers.
+ Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
Required Training for Job Role:
Antenna Training: No Lifeline Training: No 911 Training: No
FAR Training: No FCC396: No E-Rate & RHC Training: No Consumer/ Yes Business
SOC: 132099 WC: 8901
ADDENDUMS:
Focus Area: GCI Commercial - Sales Force
Additional Job Requirements:
Work with established GCI customers to keep and grow business by helping solve issues suite of products and custom solutions. Work with solutions engineers to design solutions to meet unique customer requirements. Act as a point of contact for a set of named accounts. Act as a client advocate with a focus on making GCI the best source. Build long-lasting, mutually beneficial relationships with contacts, always striving to find the products which best fit the individual needs of the client. Aid internal departments by collecting information, such as customer requirements for new product development, participating in events on behalf of GCI, and identifying industry trends.
Additional Competencies:
+ Demonstrated ability to build relationships with clients based on trust and respect.
+ Ability to collaborate with internal departments to facilitate operational excellence.
+ Ability to keep accurate records pertaining to inventory and account notes in CRM Salesforce.
+ Ability to maintain updated knowledge of company products and services, identify industry trends, and stay up to date with customer verticals.
+ Must be technically competent and sales inclined.
+ Must be proactive and passionate about providing customer solutions and satisfying clients.
+ Ability and desire to work in a fast-paced challenging environment.
+ Understanding of industry behaviors and industry trends.
+ Extensive, accurate product knowledge.
Additional Minimum Qualifications:
Required:
+ Minimum of three (3) years' experience in B2B related industry consistently meeting or exceeding goals.
Focus Area: USAC
(Universal Service Administration Company)
Additional Minimum Qualifications:
Required:
+ Experience in telecommunications, IT Solutions, or media sales including experience with telecommunications or media related products including voice, wireless, cable, advertising and/or data.
+ Experience selling to state and local government entities.
+ Experience with and understanding of USAC funding rules and regulations.
+ Experience with developing and producing a variety of complex written and verbal customer proposals, responding to bids, and creating account strategies.
Preferred:
+ Experience in the Government sector.
Additional Physical Requirements and Working Conditions:
+ Position requires travel at least one week out of each month, including travel within Alaska and to and from the Lower 48 states.
Focus Area: Regulated Accounts
Additional Minimum Qualifications:
Required:
+ Experience in telecommunications sales of products including voice, wireless, cable, and/or data.
+ Experience selling into regulated government accounts at the state, local, and federal level.
+ Experience with and understanding of USAC funding rules and regulations.
+ Experience with developing and producing a variety of written and verbal customer proposals, responding to bids and creating account strategies.
Preferred:
+ Experience in the Government sector.
Additional Physical Requirements and Working Conditions:
+ Position requires regular travel within Alaska and to and from the Lower 48 states.