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4.7

Testing and Personalization Sr. Manager

Sallie Mae
Senior Test Manager Job in Sterling, VA
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When you join Sallie Mae, you become a champion for all students.

Were on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. Were changing. Because students need a better way.

Were looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for studentsand for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. Its where youre empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole youfrom physical and mental to financial and professional. Youll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

Were obsessed with impact and making a real difference. For us, that means putting relationships first, asking why not? when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

What You'll Contribute

The Digital Testing & Personalization Sr. Manager will work collaboratively with multiple business units within the organization. This includes Web Strategy, Brand, Corporate Communications, Marketing, and Servicing. The individual should have extensive experience with digital A/B testing and personalization practices and tools, with the ability to provide guidance and strategic recommendations to the aforementioned groups based on user behavior and testing outcomes. The individual will be responsible for establishing testing program best practices and procedures; drawing from previous experience to help SLM quickly establish an effective testing and optimization practice. The individual will be responsible for building, executing and analyzing the impact of website tests and personalization campaigns, ensuring business needs are met while providing great experiences for SLM prospects and customers. He/she must be able to present data-driven findings in a clear and concise manner to a variety of audiences, including senior management. The manager will be asked to leverage findings and insights to coordinate with analytical and strategic team members to optimize digital experiences. The individual must possess strong organizational and analytical skills and work effectively in a dynamic and changing work environment. Communication and prioritization skills are a must, as is the ability to present information, strategy, and recommendations clearly and succinctly.

What You'll Do

  • Testing Campaign Management

  • Works with key stakeholders to develop testing hypotheses and gather requirements.

  • Ensures testing and personalization campaigns are set up properly to deliver planned experiences and provide accurate data collection.

  • Builds and launches testing and personalization campaigns with the help of designers, front end developers and key stakeholders.

  • Monitors campaign tracking and performance.

  • Communicates progression of campaigns with key stakeholders and provide recommendations as subject matter expert.

  • Develops post-test insights and recommendations to key stakeholders and senior leadership.

  • Digital Optimization Analysis

  • Executes pre-launch baseline analysis and impact forecasts for project prioritization and business case development.

  • Analyzes campaign performance mid-flight to identify potential risks and opportunities.

  • Discovers new opportunities for experience optimization by investigating engagement metrics and segment performance.

  • Performs significance and confidence interval analyses.

  • Analyzes post-campaign results and help provide findings and recommendations to key stakeholders.

  • Program Refinement & Enhancements

  • Works with key stakeholders to establish operating model for testing & optimization program.

  • Works with A/B testing vendor and agencies to ensure industry best practices are incorporated into testing & personalization practice.

  • Identifies opportunities for process and workflow improvements.

  • Monitors all tests, ensuring for clear controls and no site breakages.

  • Stays in tune with industry best practices and developments and adjust SLM program to stay current.

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.

What You Have

Minimum Education, Skills and Experience Required

  • Bachelor's Degree in Business, Finance, Economics, Marketing or related field, or equivalent experience.

  • 5+ years A/B, MVT and Personalization experience.

  • 3-5 years in analytical role.

  • 1-2 years in SAS and/or SQL.

  • Deep experience in A/B testing and personalization tools such as Adobe Target, Optimizely, etc.

  • Experience with Adobes web suite, including Adobe Analytics (Omniture).

  • Proficient in MS Office including Excel and PowerPoint.

  • Demonstrated ability to create and maintain effective business area partnerships.

  • Excellent oral and written communication skills with ability to articulate complex analytics.

  • Ability to effectively manage multiple priorities in a time-sensitive environment.

  • Excellent project management skills.

  • Highly motivated, proactive, resourceful, with ability to work cross-functionally.

  • Ability to accurately identify issues, implement resolutions, and escalate to management.

Preferred Education, Skills and Experience

  • Agile methodology experience.

  • Tag Management knowledge.

  • Experience with data visualization tools such as Tableau/Power BI.

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the essential functions of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click here (https://https//www.eeoc.gov/employees-job-applicants) . EEO is the Law supplement (https://https//www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) . Click here (https://https//www.salliemae.com/legal/pay-transparency-policy/) to view the U.S. Pay Transparency Policy.

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click https://https/www.eeoc.gov/employees-job-applicants. https://https/www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP EEO Supplement Final JRF QA 508c.pdf. Click https://https/www.salliemae.com/legal/pay-transparency-policy/ to view the U.S. Pay Transparency Policy.

Senior Level
Management
12d ago
Opens new tab
4.7

Internal Auditor II

Sallie Mae
Internal Auditor Job in Sterling, VA
Opens new tab
Sallie Mae Banks Internal Audit department works to promote an effective control environment through risk-based audits, internal control testing, pre and post implementation reviews, special projects and risk and control education.
Junior Level
12d ago
Opens new tab
4.7

Tax Analyst

Sallie Mae
Tax Analyst Job in Sterling, VA
Opens new tab

When you join Sallie Mae, you become a champion for all students.

Were on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. Were changing. Because students need a better way.

Were looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for studentsand for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. Its where youre empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole youfrom physical and mental to financial and professional. Youll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

Were obsessed with impact and making a real difference. For us, that means putting relationships first, asking why not? when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

What You'll Contribute

This position is responsible for the preparation of assigned tasks for Federal and state tax compliance, provision and special projects

What You'll Do

Tax compliance

  • Prepares book-tax difference calculations as assigned

  • Reviews Federal pro-forma returns in OneSource Income tax software

  • Prepares state tax workpapers for annual returns, including state modifications and apportionment calculations

  • Completes state tax returns in OneSource Income tax software

  • Prepares quarterly state tax estimates

Tax Provision

  • Assists with quarterly and annual income tax provision, including:

  • Analyzes and reconciles income tax accounts on a monthly basis; Assist with resolution of any unreconciled differences

  • Prepares FIN48 analysis

  • Prepares quarterly state apportionment

  • Prepares book-tax difference calculations, both permanent and deferred

  • Ties-out deferred tax asset/liability balances

  • Prepares and records tax related journal entries

  • Assists with management testing of internal control procedures

Non-income state tax returns

  • Prepares miscellaneous non-income tax returns, including gross receipts, sales and use and personal property returns

  • Researches and documents non-income tax issues

  • Completes tax research and other special projects as assigned

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.

What You Have

Minimum Education, Skills and Experience Required

  • Bachelors Degree Accounting or related field

  • 1-2 years of tax experience at a Big 4 or equivalent corporate experience, including experience in tax provision (ASC 740) and tax compliance

  • Strong federal and state compliance and knowledge of tax accounting (ASC 740)

  • Experience with Thomson OneSource tax software, including OTP. OIT and OSA

  • Strong computer skills with MS office software, especially Microsoft Excel, and tax research software (BNA)

  • Ability to effectively prioritize and multi-task while working under tight deadlines

  • Excellent written and oral communication skills and interpersonal skills

  • Experience with financial institutions

  • PeopleSoft (or another general ledger accounting system) experience.

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the essential functions of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click https://https/www.eeoc.gov/employees-job-applicants. https://https/www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP EEO Supplement Final JRF QA 508c.pdf. Click https://https/www.salliemae.com/legal/pay-transparency-policy/ to view the U.S. Pay Transparency Policy.

Junior Level
Bachelors Required
8d ago
Opens new tab
4.7

Manager, Enterprise Risk Management

Sallie Mae
Manager, Enterprise Content Management Job in Sterling, VA
Opens new tab

When you join Sallie Mae, you become a champion for all students.

Were on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. Were changing. Because students need a better way.

Were looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for studentsand for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. Its where youre empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole youfrom physical and mental to financial and professional. Youll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

Were obsessed with impact and making a real difference. For us, that means putting relationships first, asking why not? when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

What You'll Contribute

The Manager Enterprise Risk Management is a member of the Enterprise & Operational Risk team reporting to the Senior Director Enterprise Risk. The Manager will be leading and/or supporting the further development and implementation and ongoing management of Sallie Maes Risk Management Framework, including Risk Governance, Risk Appetite, Risk Identification & Assessment as well as the Incentive Risk Management Program. The Manager may take on additional responsibilities at the direction of the Senior Director pertaining to Enterprise or Operational Risk.

What You'll Do

  • Leads and/or supports the development, implementation, and ongoing management of Sallie Maes risk management framework including risk governance, risk identification, risk appetite and incentive risk management.

  • Leads and/or supports the development and maintenance of policies, procedures, and standards.

  • Develops and/or maintains risk management tools and methodologies.

  • Works with other business area(s) and other control functions to support the resolution or the reduction of risk identified

  • Leads and/or helps with the development, enhancement and maintenance of risk reporting.

  • Provides analysis, ad hoc research, and project support related to enterprise and operational risk, clients, products and business practices.

Minimum education, skills and experience required.

  • Bachelors degree in a relevant study, such as economics or accounting, or equivalent, relevant work experience.

  • 5+ years of experience developing and/or working in risk management or assurance.

  • Proven successful project and/or program management experience.

  • Understanding of and experience in modern risk management methodologies, tools and approaches, and in particular enterprise risk management.

  • Ability to perform research regarding unfamiliar and complex topics and synthesize into recommendations.

  • Experience in development and documenting risk management programs and policies.

  • Knowledge of the external regulatory environment and the particular requirements for operating as a regulated banking entity.

  • Well-developed oral and written communications skills with the ability to present complex data in a clear, concise, user-friendly format.

  • Proficient in Microsoft applications.

Preferred education, skills, and experience.

  • Masters degree or relevant professional certifications in risk management and/or compliance

  • Knowledge and/or experience in incentive compensation risk management practices

  • People leadership experience in the corporate environment

The Americans with Disabilities Act

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the essential functions of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click here (https://https//www.eeoc.gov/employees-job-applicants) . EEO is the Law supplement (https://https//www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) . Click here (https://https//www.salliemae.com/legal/pay-transparency-policy/) to view the U.S. Pay Transparency Policy.

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click https://https/www.eeoc.gov/employees-job-applicants. https://https/www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP EEO Supplement Final JRF QA 508c.pdf. Click https://https/www.salliemae.com/legal/pay-transparency-policy/ to view the U.S. Pay Transparency Policy.

Mid Level
Management
Bachelors Preferred
New
6d ago
Opens new tab
4.7

Director, Nitro Digital Product Manager

Sallie Mae Inc. (SLM Corp)
Digital Product Manager Job, Remote or Sterling, VA
As Director, Nitro Digital Product Manager you will be a leader and innovator tasked with gracefully disrupting the industries of financial and educational services by building products that exceed customer expectations.
Management
Executive
16d ago
4.7

Manager, Enterprise Risk Management

Sallie Mae
Manager, Enterprise Content Management Job in Newark, DE
Opens new tab

When you join Sallie Mae, you become a champion for all students.

Were on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. Were changing. Because students need a better way.

Were looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for studentsand for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. Its where youre empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole youfrom physical and mental to financial and professional. Youll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

Were obsessed with impact and making a real difference. For us, that means putting relationships first, asking why not? when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

What You'll Contribute

The Manager Enterprise Risk Management is a member of the Enterprise & Operational Risk team reporting to the Senior Director Enterprise Risk. The Manager will be leading and/or supporting the further development and implementation and ongoing management of Sallie Maes Risk Management Framework, including Risk Governance, Risk Appetite, Risk Identification & Assessment as well as the Incentive Risk Management Program. The Manager may take on additional responsibilities at the direction of the Senior Director pertaining to Enterprise or Operational Risk.

What You'll Do

  • Leads and/or supports the development, implementation, and ongoing management of Sallie Maes risk management framework including risk governance, risk identification, risk appetite and incentive risk management.

  • Leads and/or supports the development and maintenance of policies, procedures, and standards.

  • Develops and/or maintains risk management tools and methodologies.

  • Works with other business area(s) and other control functions to support the resolution or the reduction of risk identified

  • Leads and/or helps with the development, enhancement and maintenance of risk reporting.

  • Provides analysis, ad hoc research, and project support related to enterprise and operational risk, clients, products and business practices.

Minimum education, skills and experience required.

  • Bachelors degree in a relevant study, such as economics or accounting, or equivalent, relevant work experience.

  • 5+ years of experience developing and/or working in risk management or assurance.

  • Proven successful project and/or program management experience.

  • Understanding of and experience in modern risk management methodologies, tools and approaches, and in particular enterprise risk management.

  • Ability to perform research regarding unfamiliar and complex topics and synthesize into recommendations.

  • Experience in development and documenting risk management programs and policies.

  • Knowledge of the external regulatory environment and the particular requirements for operating as a regulated banking entity.

  • Well-developed oral and written communications skills with the ability to present complex data in a clear, concise, user-friendly format.

  • Proficient in Microsoft applications.

Preferred education, skills, and experience.

  • Masters degree or relevant professional certifications in risk management and/or compliance

  • Knowledge and/or experience in incentive compensation risk management practices

  • People leadership experience in the corporate environment

The Americans with Disabilities Act

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the essential functions of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click here (https://https//www.eeoc.gov/employees-job-applicants) . EEO is the Law supplement (https://https//www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) . Click here (https://https//www.salliemae.com/legal/pay-transparency-policy/) to view the U.S. Pay Transparency Policy.

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click https://https/www.eeoc.gov/employees-job-applicants. https://https/www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP EEO Supplement Final JRF QA 508c.pdf. Click https://https/www.salliemae.com/legal/pay-transparency-policy/ to view the U.S. Pay Transparency Policy.

Mid Level
Management
Bachelors Preferred
New
6d ago
Opens new tab
4.7

Testing and Personalization Sr. Manager

Sallie Mae
Senior Test Manager Job in Newark, DE
Opens new tab

When you join Sallie Mae, you become a champion for all students.

Were on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. Were changing. Because students need a better way.

Were looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for studentsand for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. Its where youre empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole youfrom physical and mental to financial and professional. Youll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

Were obsessed with impact and making a real difference. For us, that means putting relationships first, asking why not? when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

What You'll Contribute

The Digital Testing & Personalization Sr. Manager will work collaboratively with multiple business units within the organization. This includes Web Strategy, Brand, Corporate Communications, Marketing, and Servicing. The individual should have extensive experience with digital A/B testing and personalization practices and tools, with the ability to provide guidance and strategic recommendations to the aforementioned groups based on user behavior and testing outcomes. The individual will be responsible for establishing testing program best practices and procedures; drawing from previous experience to help SLM quickly establish an effective testing and optimization practice. The individual will be responsible for building, executing and analyzing the impact of website tests and personalization campaigns, ensuring business needs are met while providing great experiences for SLM prospects and customers. He/she must be able to present data-driven findings in a clear and concise manner to a variety of audiences, including senior management. The manager will be asked to leverage findings and insights to coordinate with analytical and strategic team members to optimize digital experiences. The individual must possess strong organizational and analytical skills and work effectively in a dynamic and changing work environment. Communication and prioritization skills are a must, as is the ability to present information, strategy, and recommendations clearly and succinctly.

What You'll Do

  • Testing Campaign Management

  • Works with key stakeholders to develop testing hypotheses and gather requirements.

  • Ensures testing and personalization campaigns are set up properly to deliver planned experiences and provide accurate data collection.

  • Builds and launches testing and personalization campaigns with the help of designers, front end developers and key stakeholders.

  • Monitors campaign tracking and performance.

  • Communicates progression of campaigns with key stakeholders and provide recommendations as subject matter expert.

  • Develops post-test insights and recommendations to key stakeholders and senior leadership.

  • Digital Optimization Analysis

  • Executes pre-launch baseline analysis and impact forecasts for project prioritization and business case development.

  • Analyzes campaign performance mid-flight to identify potential risks and opportunities.

  • Discovers new opportunities for experience optimization by investigating engagement metrics and segment performance.

  • Performs significance and confidence interval analyses.

  • Analyzes post-campaign results and help provide findings and recommendations to key stakeholders.

  • Program Refinement & Enhancements

  • Works with key stakeholders to establish operating model for testing & optimization program.

  • Works with A/B testing vendor and agencies to ensure industry best practices are incorporated into testing & personalization practice.

  • Identifies opportunities for process and workflow improvements.

  • Monitors all tests, ensuring for clear controls and no site breakages.

  • Stays in tune with industry best practices and developments and adjust SLM program to stay current.

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.

What You Have

Minimum Education, Skills and Experience Required

  • Bachelor's Degree in Business, Finance, Economics, Marketing or related field, or equivalent experience.

  • 5+ years A/B, MVT and Personalization experience.

  • 3-5 years in analytical role.

  • 1-2 years in SAS and/or SQL.

  • Deep experience in A/B testing and personalization tools such as Adobe Target, Optimizely, etc.

  • Experience with Adobes web suite, including Adobe Analytics (Omniture).

  • Proficient in MS Office including Excel and PowerPoint.

  • Demonstrated ability to create and maintain effective business area partnerships.

  • Excellent oral and written communication skills with ability to articulate complex analytics.

  • Ability to effectively manage multiple priorities in a time-sensitive environment.

  • Excellent project management skills.

  • Highly motivated, proactive, resourceful, with ability to work cross-functionally.

  • Ability to accurately identify issues, implement resolutions, and escalate to management.

Preferred Education, Skills and Experience

  • Agile methodology experience.

  • Tag Management knowledge.

  • Experience with data visualization tools such as Tableau/Power BI.

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the essential functions of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click here (https://https//www.eeoc.gov/employees-job-applicants) . EEO is the Law supplement (https://https//www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) . Click here (https://https//www.salliemae.com/legal/pay-transparency-policy/) to view the U.S. Pay Transparency Policy.

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click https://https/www.eeoc.gov/employees-job-applicants. https://https/www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP EEO Supplement Final JRF QA 508c.pdf. Click https://https/www.salliemae.com/legal/pay-transparency-policy/ to view the U.S. Pay Transparency Policy.

Senior Level
Management
New
7d ago
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4.7

Internal Auditor II

Sallie Mae
Internal Auditor Job in Newark, DE
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Sallie Mae Banks Internal Audit department works to promote an effective control environment through risk-based audits, internal control testing, pre and post implementation reviews, special projects and risk and control education.
Junior Level
12d ago
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4.7

PSL Engineering Intern

Sallie Mae
Engineering Internship Job in Indianapolis, IN
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Sallie Mae is proud to help Americans aspiring to create the life they want-whether that means helping them make college happen, or something more.
Internship
Full Time
Entry Level
16d ago
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4.7

Testing and Personalization Sr. Manager

Sallie Mae
Senior Test Manager Job in Newton, MA
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The individual should have extensive experience with digital A/B testing and personalization practices and tools, with the ability to provide guidance and strategic recommendations to the aforementioned groups based on user behavior and testing outcomes. The individual will be responsible for establishing testing program best practices and procedures; drawing from previous experience to help SLM quickly establish an effective testing and optimization practice. Ensures testing and personalization campaigns are set up properly to deliver planned experiences and provide accurate data collection. Builds and launches testing and personalization campaigns with the help of designers, front end developers and key stakeholders.
Senior Level
Management
New
7d ago
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4.7

Manager, Internal Audit

Sallie Mae
Internal Audit Manager Job in Salt Lake City, UT
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Sallie Mae Banks Internal Audit department works to promote an effective control environment through risk-based audits, internal control testing, pre and post implementation reviews, special projects and risk and control education. Coordinate and communicate with internal and external auditors, Sallie Mae management, and other key stakeholders, as necessary, to promote an effective control environment at the Bank.
Management
12d ago
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4.7

Internal Auditor II

Sallie Mae
Internal Auditor Job in Salt Lake City, UT
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Sallie Mae Banks Internal Audit department works to promote an effective control environment through risk-based audits, internal control testing, pre and post implementation reviews, special projects and risk and control education.
Junior Level
12d ago
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4.7

VP, Technology & Cyber Risk

Sallie Mae
Vice President, Technology Job in Sterling, VA
Sallie Mae (SLM) seeks a Vice President of Technology and Cyber Risk to report into the Chief Risk and Compliance Officer and partner with leadership across the organization to build an oversight function to mitigate emerging issues or threats that affect the enterprise cybersecurity and technology ecosystem. _This role will be based in Sallie Mae's Newark, Delaware or Sterling, Virginia offices._
Senior Level
11d ago
4.7

Manager, Enterprise Risk Management

Sallie Mae
Manager, Enterprise Content Management Job in Sterling, VA
The Manager will be leading and/or supporting the further development and implementation and ongoing management of Sallie Mae's Risk Management Framework, including Risk Governance, Risk Appetite, Risk Identification & Assessment as well as the Incentive Risk Management Program. + Leads and/or supports the development, implementation, and ongoing management of Sallie Mae's risk management framework including risk governance, risk identification, risk appetite and incentive risk management.
Mid Level
Management
Bachelors Preferred
13d ago
4.7

Senior IT Recruiter

Sallie Mae Inc. (SLM Corp)
Senior Technical Recruiter Job in Sterling, VA
The Senior IT Recruiter is responsible for full life cycle recruiting for all level jobs, primarily focused on mid to senior level requisitions within information and marketing technology. The Senior IT Recruiter specializes in recruiting talent in niche areas with advanced market knowledge and sourcing abilities. The Senior IT Recruiter will manage large Talent Acquisition program roll-outs and consistently evaluate the effectiveness of processes, making recommendations for future initiatives.
Senior Level
New
5d ago
4.7

Senior Manager, Campaign Analyst

Sallie Mae Inc. (SLM Corp)
Senior Manager Job in Sterling, VA
The Senior Manager, Campaign Analyst will work collaboratively with the Marketing Channel Team and the SLM Lead Generation team to ensure accuracy and maximization of all marketing activities. The Senior Manager will lead or assist in all marketing tactics, most specifically in the overall understanding of Direct Marketing targeting and strategy via Email and Direct Mail, providing recommendations for budget decisions and process improvements.
Senior Level
Management
New
5d ago

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Sallie Mae may also be known as or be related to SLM Corporation, Sallie Mae and Student Loan Marketing Association.