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Salon coordinator skills for your resume and career

Updated January 8, 2025
4 min read
Salon coordinator example skills
Below we've compiled a list of the most critical salon coordinator skills. We ranked the top skills for salon coordinators based on the percentage of resumes they appeared on. For example, 17.4% of salon coordinator resumes contained booking as a skill. Continue reading to find out what skills a salon coordinator needs to be successful in the workplace.

15 salon coordinator skills for your resume and career

1. Booking

Here's how salon coordinators use booking:
  • Inform customers of current promotions and provides knowledgeable, professional product recommendations to guests * Suggest add-on services when booking appointment.
  • Stocked and ordered inventory * Open and closed salon daily * Assisted clients with booking, check out and ordering

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how salon coordinators use customer service:
  • Supported operational effectiveness by performing customer service, purchasing, inventory management, pricing, and invoicing functions.
  • Maintained a professional environment practicing excellent customer service skills when customers had both positive and negative experiences.

3. Retail Products

Retail products are products purchased in somewhat larger quantities to be resolved in smaller quantities. It is products packaged for consumption, distributed, and sold at retail price.

Here's how salon coordinators use retail products:
  • Assisted customers in finding the retail products for which they are looking, such as hair and nail care products.
  • Gained experience in greeting and receiving clients as well as answering inquiries regarding salon services and retail products.

4. Appointment Scheduling

Here's how salon coordinators use appointment scheduling:
  • Coordinated appointment scheduling using an appointment software system for walk-in, call-in, and online appointment requests.
  • Used Salon Iris software to ensure appointment hours are filled in accordance with appointment scheduling guidelines.

5. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how salon coordinators use payroll:
  • Performed administrative procedures including purchasing, inventory, payroll, and calendar management.
  • Handle scheduling, greet clients, handle in and outbound calls, handle cash drawer, payroll, inventory, etc.

6. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how salon coordinators use pos:
  • Handle all customer transactions as well as opening, closing POS systems and preparing deposits.
  • Researched and assisted in implementing POS system and trains staff and students in using it.

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7. Spa Services

Spa Services are beautification and relaxation services including manicures, massages, and other body treatments. Depending on the spa, these services may include aromatherapy, reflexology, and reiki (a form of energy healing). All spas strive to improve a client's health, both physical and mental, through relaxation and stress release; however, these health services are often not medical treatments.

Here's how salon coordinators use spa services:
  • Educated guests about Spa services, programs and activities over the phone and in-person.
  • Performed all areas of Cosmetology for my own clients; mainly spa services

8. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how salon coordinators use retail sales:
  • Managed product inventory vendor relationships, and coordinated in-salon product displays / placement to increase retail sales.
  • Called and set agenda for monthly staff meetings to discuss salon goals (retail sales, walk-ins, new business).

9. Client Appointments

Here's how salon coordinators use client appointments:
  • Schedule client appointments and make schedule adjustments (cancellations, rescheduling, no show etc.)
  • Schedule client appointments and make schedule adjustments throughout the day based on cancellations and time alterations.

10. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how salon coordinators use product knowledge:
  • Work directly with vendors placing retail orders for the salon and coordinating product knowledge classes between our stylists and each vendor.
  • Completed training classes in CHI Color Levels 1 and 2, product knowledge and consultation, and management building courses.

11. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how salon coordinators use bank deposits:
  • Worked Balancing the Cash Register, Administering Bookkeeping at the End of Each Week, Handling Bank Deposits and Change Withdrawals.
  • Helped manage and maintain inventory files of all salon products, prepared daily bank deposits, assisted in purchasing for retail.

12. Product Inventory

Here's how salon coordinators use product inventory:
  • Supervised all product inventory; verified quantity and quality of products received.
  • Procured necessary supplies and equipment and developed product inventory control methods.

13. Multi-Line Phone System

Here's how salon coordinators use multi-line phone system:
  • Scheduled appointments, answered a multi-line phone, completed transactions, greeted guests, maintained house cleaning, and updated inventory.
  • Answered multi-line phone, booked appointments, updated files, performed work on computer using excel and work programs.

14. Salon Services

A salon is an institution that offers a range of cosmetic treatments and services for both men and women. List of services may include professional hair styling and cutting, manicures, pedicures, makeup, and makeovers. Salons may also offer skincare services performed by an aesthetician, including exfoliating scrubs, facials, and anti-ageing techniques.

Here's how salon coordinators use salon services:
  • Determine customers' need for salon services by figuring out their problem areas such as skin and hair issues.
  • Receive and process payments for services and up-selling other salon services and products.

15. Inventory Control

Here's how salon coordinators use inventory control:
  • Handled inventory control and ordering with manufactures reps.
  • Inventory control and budget management.
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List of salon coordinator skills to add to your resume

Salon coordinator skills

The most important skills for a salon coordinator resume and required skills for a salon coordinator to have include:

  • Booking
  • Customer Service
  • Retail Products
  • Appointment Scheduling
  • Payroll
  • POS
  • Spa Services
  • Retail Sales
  • Client Appointments
  • Product Knowledge
  • Bank Deposits
  • Product Inventory
  • Multi-Line Phone System
  • Salon Services
  • Inventory Control
  • Product Sales
  • Confirmation Calls
  • Customer Complaints
  • Computer System
  • Client Relations
  • Administrative Tasks
  • Upselling
  • Millennium
  • Front Desk Policies
  • Inventory Management
  • Telephone Calls
  • Instagram
  • Event Planning
  • Product Orders
  • Multi-Line Telephone
  • Client Satisfaction
  • Credit Card Transactions
  • Hair Stylists
  • Greeting Clients
  • Twitter
  • Client Retention
  • Greeting Guests
  • Financial Transactions
  • Guest Complaints
  • Front Desk Operations
  • Cash Drawers
  • Customer Inquiries
  • QuickBooks
  • Appointment Book
  • Monetary Transactions
  • Hair Care Products
  • Aveda

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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