Salon manager job description

About Us
Dandelion Chocolate is a bean-to-bar chocolate maker and cafe in San Francisco’s Mission District. We make chocolate from only two ingredients, cocoa beans and cane sugar, and travel to origin as often as we can to build good, trusting relationships with the producers who grow and ferment our beans. We’re seeking an experienced Manager to manage our chocolate salon Bloom and the guest experience at our factory and cafe on 16th Street, where we tell our story and share our passion for chocolate.

About the Role
A typical day at Bloom begins with getting ready for service, ensuring that every detail reflects the elevated chocolate experience that Dandelion is known for. We’re looking for a leader who is excited to help create a world-class experience for everyone from the chocolate novice to the industry expert (and is savvy enough to know the difference) in the context of a chocolate-focused fine dining dessert salon inside of a working chocolate factory. Collaborating with the team is as important as leading one. Your day starts by connecting with our kitchen team, making sure your team is prepared for the day’s tables and any known VIPs, and preparing an onboarding packet and scheduling training for a new team member. As the day progresses, you’ll need to recognize issues and know how to escalate them such as noticing that we’re unexpectedly low on a particular champagne, there is a scratch on the brass wall, and there is a new dish on the menu that the team needs to be trained on. You respond by connecting with our Executive Pastry Chef to purchase more bubbly, calling our janitorial team to alert them to the scratch that needs attention, and walking each team member through the new menu item including the ingredients and how to serve it. Above all, you are a support system for the team and are always willing to jump in and lend a hand. Working alongside your team, you’ll create unique, memorable experiences for our guests as well as foster a caring, stable, and supportive environment for the team.

About You
Our ideal candidate is a mature, team-oriented manager with fine dining leadership experience who is equally enthusiastic about supporting the team and the guest experience. You have the experience to know that no plan ever goes perfectly -- team members call out sick, products are out of stock, and machines break -- and you always have a Plan B in your back pocket. Your style of leadership balances both type-A rigor with empathetic soft skills and collaborative communication. You’ve previously built long-standing systems like checklists, guidelines, and documentation that help the team operate at its best, even (especially) when your reservations book is full and there is even more happening behind the scenes. In addition to leadership skills, you have the soft skills to understand a team member’s long-term motivation and to help them map a career path in chocolate and hospitality. You will be measured on your ability to support your team in providing world-class guest experiences, the tenure of your team members, how well you keep the salon’s daily operations humming, your team’s trust & respect, your leadership values, and your ability to continuously improve our guest experiences at Bloom.

Responsibilities

• Systems and Processes -- Maintain smooth daily operations: provide tools for team members to continuously improve, make sure supplies and tools are available, keep the space gorgeous and organized, periodically audit checklists, provide the team with daily plans, prepare weekly deposits, assist with payroll, serve as a double-check on inventory and scheduling, and maintain food and safety standards for health and safety compliance.
• Leadership -- Proactively contribute ideas to leadership discussions, work with the team to continually improve guest experiences, and streamline team operations so that we improve each year. Understand your resources, delegate tasks, and work closely with the team to ensure the highest levels of hospitality and minimize surprises. You are as comfortable leading a guest through our chocolate samples to find exactly the right bar as you are stepping on to the floor to serve tables, or handling an escalated guest issue while also ensuring that our dishware backstock is adequate.
• Teamwork - Successfully operating a fine dining destination inside of a working chocolate factory means that cross-team management is critical to the success of this person in this role. Being able to develop strong working relationships with our kitchen, cafe, production, and events teams are a base expectation of this role.
• Special Events - Bloom is an exquisite space and an in demand location for private events. We’ve hosted everything from birthday parties to intimate wedding receptions. You will work closely with our events and Chocolate Experiences team to build and execute special events with the team to the highest standard on a regular basis.
• Hospitality -- Maintain a world-class level of hospitality and serve as a role model for the team. Continually look for ways to improve the guest experience and delight visitors and team members alike. You work with the team to create systems that could be rolled out to new locations. Create staffing plans that optimize efficiency and hospitality.
• Goals and Results -- Learn to use tools such as When I Work, Square, Resy, and SKULabs to track sales, equipment, and purchases so we can see our year-to-year progress and make goals for the year ahead.
• Other tasks as necessary

Requirements

• Flexible Schedule -- For this full-time role, hours are focused on evening, weekends, and holidays. We plan to open initially Friday-Sunday (additional hours on your schedule will include events, maintenance of the space, prep for service, and administrative needs), and intend for those hours (and the team and service offerings) to grow and change with the business over time.
• Leadership Experience -- You have at least one year of fine dining leadership experience in a food or hospitality industry where world-class guest service is essential. You know how to handle tricky situations, understand that fine dining has its own particulars in this arena, and have the steady confidence to keep a level head when the team needs you most.
• Technical & Computer Aptitude -- You have the computer skills to develop checklists and training materials, maintain email filters to prioritize your Inbox in your quest for Inbox 0, and confidently handle tricky social media reviews.
• Mechanical Know-How -- When the ice machine breaks, or the chocolate-warmer is on the fritz, you can troubleshoot minor issues and interface with service professionals as necessary to ensure that guests never notice.
• Excellent Communication Skills -- This role depends upon maintaining strong relationships across multiple teams and locations. Your strong verbal and written skills make it easy to handle guest issues, respond to emails, lead training programs, and build trust across departments.

Benefits
The benefits and perks continue beyond a robust chocolate and coffee education. Dandelion Chocolate constantly invests in our people and culture. All team members receive medical, vision, and dental benefits as well as the option to enroll in our 401k program. All employees receive paid vacation time, holiday pay, and paid sick time. In addition, our team members enjoy commuter benefits, FSAs, local gym discounts, chocolate tasting opportunities, the chance to travel to origin and our Japan locations, and a range of opportunities to grow and develop within the company.

How to Apply
Dandelion Chocolate is growing and we are invested in employees who take ownership over their role in order to contribute in a bigger way with us. To stand out from the crowd, send us your resume and a cover letter that details your favorite food experience and the best team you’ve ever worked with. Keep in mind that we value passion, attitude, and hard work, so tell us what inspires you to join our café team.

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PS SALON & SPA

PS Salon & Spa is looking for a Professional, Licensed Cosmetologist with Management experience to manage our multi unit salons within Senior Communities.

Location: Fort Meyers, FL

Benefits & Needs:

+ Managing multiple full-service salons in this area

+ Full-time, 5 days a week with limited nights and weekends

+ Eligible for benefits| 401K/medical/dental/vision/accident/critical and illness

+ 50% Service commission

+ Guaranteed hourly wage (for managerial duties) up to 16 hours per week

+ 15% retail commission-with no quota requirements

+ Access up to 50% of earned and unpaid wages before each payday with PayActiv app

+ W-2 employee

+ Unemployment insurance protection

+ Advancement opportunities

Position Requirements:

+ This salon location does require COVID-19 vaccination, background check and may require a drug screen TB test, frequent COVID Testing and/or a physical

+ MUST HAVE: Valid state Cosmetology license, reliable transportation

+ Required to do Cosmetology Services behind the chair minimum of 3 days a week

+ Retail Sales experience required

+ Required to do basic manicures and pedicures

+ Basic email and computer navigation skills required

+ Experience in a care giving environment (preferred)

Responsibilities:

+ Assist management by performing regular visits to area salons, managing the Beauty Professionals' schedules, performances, skill levels, inventory and supply management and overall salon organization and operational performance.

+ Work behind the chair as assigned in the District at the total discretion of the Regional Leader in order to meet the needs of the business, cover any last-minute call offs either by covering with an available stylist or personally.

+ Assist management with the recruiting, hiring and training processes for new employee candidates.

+ Assist management with all new salon roll-outs within the area as needed and as assigned. This includes recruiting and casting new employees to staff a new salon operation.

+ Perform other duties as they arise, including but not limited to traveling outside the area for business or other professional matters.

+ PS Salon & Spa follows all State, Federal and CDC guidelines.

+ Our #1 priority is the safety of both our team members and customers.

DON'T JUST MAKE A LIVING, MAKE A DIFFERENCE! PEOPLE. EMPATHY. RESPECT.

PET GROOMING SALON MANAGER

We value your experience and are currently offering a $2000 sign-on bonus OR a $1500 sign-on bonus with a brand new tool kit!

ABOUT OUR SALONS:

When our pets inspire us to be to be more loving and caring individuals, it's no surprise that our Grooming Salon Manager truly embodies those qualities. With your patience, guidance and passion for helping others, you'll help to lead the operations of the grooming salon-from head to tail! You'll build relationships with clients, champion exceptional customer service, lead your associates, and drive results to grow the business.

ABOUT THE ROLE:

As our Pet Grooming Salon Manager, you will:

+ Onboard all new salon associates and groomers, ensuring their completion of all training requirements and annual safety certifications, evaluating the quality of grooms, and providing ongoing learning opportunities

+ Perform Hands on Pet (HOP) assessment on all pets to recommend services and build trust with the pet parents

+ Perform dog grooming services to breed standards and to client's personal preferences and hold your groomers to those same standards

+ Ensure the safety and well-being of every pet and associate in the store, taking immediate action whenever necessary

ABOUT YOUR CAREER:

And while we're there for pets at every stage of their lives, we'll also be with you at every stage of your career. With PetSmart, you will have opportunities to:

+ Gain experience in a different business unit like the store or the Pets Hotel

+ Develop your leadership skills as a District Academy Trainer or a Quality and Education Manager

+ Tackle the challenge of a new salon opening or turning around a struggling salon

+ Transfer to any one of our 1600 stores nationwide

THE WARM AND FUZZIES:

We've highlighted job responsibilities and programs as best as we could above-but the best parts of working at PetSmart can't be fully described in the job description.

+ It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken!

+ It's the excitement of Walter's wagging tail during his bath or Sadie's smile after her teeth are cleaned.

+ It's the gussying up of Gizmo for this year's holiday photoshoot. (Fun fact: many of our groomer receive holiday cards from their clients!)

+ It's the little things we do that add up to really big things that pets need.

Working at PetSmart is not a job, it's a community of those who work together for the love of pets.

Apply now to experience a career that loves you back.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.

The Colorado pay range for this position is from $12.85 to $27.55 per hour. Exact rate of pay will be based on position and experience level

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.

Applicants must be the age of 18 or over, unless located in Montana or where otherwise required by local or state law.

For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disabilty, as well as any other characteristic protected by federal, provincal or local law.

Applicants must be over the age of 18.

The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.