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Salon manager skills for your resume and career

Updated January 8, 2025

3 min read

Quoted experts

Dr. Timothy Edwards,

Nina Woodard

Below we've compiled a list of the most critical salon manager skills. We ranked the top skills for salon managers based on the percentage of resumes they appeared on. For example, 58.1% of salon manager resumes contained pet as a skill. Continue reading to find out what skills a salon manager needs to be successful in the workplace.

15 salon manager skills for your resume and career

1. PET

Here's how salon managers use pet:

Exceeded expectations when achieving a completed Pet Stylist program with certification.
Follow pet parent's instructions or Breed Standards when clipping, stripping or trimming an animals' coat.

2. Cosmetology

Cosmetology refers to the study and application of beauty treatment, and it involves skincare, cosmetics, temporary or complete hair removal, hair styling, manicures, and pedicures.

Here's how salon managers use cosmetology:

Assisted in managing financial aspects of the independent cosmetology business including price setting, monthly expense budgeting, and inventory.
Performed operational store functions such as providing merchandise and cosmetology expertise to customers, maintaining a synergistic environment and professionalism.

3. Clips

Here's how salon managers use clips:

Advanced training in LEADS management, Great Clips Academy: cutting system, company policy and procedure, American Crew product knowledge
Ensured employees delivered exceptional customer experience representing the brand promises of the Sport Clips values.

4. GRASS

Here's how salon managers use grass:

Specialized in self-promotion and event planning as well as other grass roots marketing techniques.

5. Retail Products

Retail products are products purchased in somewhat larger quantities to be resolved in smaller quantities. It is products packaged for consumption, distributed, and sold at retail price.

Here's how salon managers use retail products:

Implemented marketing designs to efficiently display retail products and promotions Planned budgets and authorized payments and merchandise returns.
Scheduled and coordinated appointments and managed retail products.

6. Good Judgment

Here's how salon managers use good judgment:

Practiced good time management skills, good judgment, and the ability to multi-task.

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7. Exceptional Guest

Here's how salon managers use exceptional guest:

Provided exceptional guest service with focus on the guest's needs.
Drive accountability to ensure financial success and provide an exceptional guest experience in a professional atmosphere.

8. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how salon managers use product knowledge:

Provided education, product knowledge, encouragement and motivation while taking in consideration each designers strengths and weakness.
Increased store profitability through both superior sales technique and exceptional product knowledge.

9. State Board

State board is an umbrella term for any of the Boards of Education individually operated by the State Government. Each State determines the standard and curriculum of education for every school under its jurisdiction because it has its education board.

Here's how salon managers use state board:

Ensured facility operates according to all safety and State Board regulations.
Trained and licensed Georgia state board certified master cosmetologist.

10. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how salon managers use pos:

Assisted technicians with any computer scheduling issues and demonstrated new features of scheduling software and POS system.
Implemented a new booking system that integrated online and in-person appointment booking with POS and record-keeping software.

11. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how salon managers use retail sales:

Processed business marketing and advertising plans, implemented standard office procedures of retail sales for revenue retention.
Developed visual merchandising strategies to increase retail sales.

12. Highlighted

Here's how salon managers use highlighted:

Managed and supervised employees and salon Cut, colored, highlighted, treated, styled, waxed and threaded hair
Created elevated displays of highlighted merchandise resulting in increased sales.

13. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how salon managers use customer service:

Demonstrated and reinforced excellent customer service to promote a positive customer orientation in the salon to ensure efficient and quality service.
Resolve critical customer service issues, coordinate/promote effective communication with owners, stylist team and massage therapist to accommodate customer requirements.

14. Hair Services

Here's how salon managers use hair services:

Operated salon under corporate policies while performing hair services and maintaining excellent staff performance.
Performed superlative hair services on guests greater than 50% of scheduled time, meeting personal productivity standards.

15. Inventory Control

Here's how salon managers use inventory control:

Performed daily business operations including quality control, inventory control, and placing new orders.
Organized daily tasks including balancing the register, implemented inventory controls and ordered stock.

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What skills help Salon Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on salon manager resumes?

Dr. Timothy Edwards

Professor, Interim Director, University of Arkansas at Little Rock

Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.

What salon manager skills would you recommend for someone trying to advance their career?

Nina Woodard

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young salon managers need?

Craig Nathanson Ph.D.

Adjunct Lecturer, Sonoma State University

I see the essential human skills gaining importance to build a new post-covid work life. These include creativity, leading and working in teams, writing, speaking, being self-aware, and lowering bias and networking; career branding as critical areas for graduates to focus on now.

What technical skills for a salon manager stand out to employers?

Michael Kraten Ph.D.

Professor of Accounting, Chair, Department of Accounting, Economics and Finance, Program Coordinator, Accounting, BBA, Houston Baptist University

Short-term skills like data analytics establish college graduates as credible staff professionals. Long-term skills like critical thinking and persuasive communication can place graduates on long-term career paths to senior management.

What soft skills should all salon managers possess?

Steven Bauer

Visiting Professor of Marketing, Pepperdine University, Seaver College

The new hybrid world will make leading teams more challenging. This reality will put a premium on interpersonal skills. When the NASA astronaut, Richard Arnold, spoke at Pepperdine in 2019, he mentioned that team building was the single most important ability undergraduates could develop to become a good astronaut. The same holds for graduates wanting to go into business, particularly in the post coronavirus era. As part of their skills in this area, graduates will also need to be able and committed to addressing issues in the areas of diversity, equity and inclusion.

What hard/technical skills are most important for salon managers?

Bruce Heiman Ph.D.

Professor of International Business, San Francisco State University

-Analytical skills (ability to gather data, clean it, analyze it, write-up results and present on what the meaning of the analysis suggests for action (the last one is most important--"what does it really mean?"

-Some experience and skills with coding in any language (at the moment, Python or C++ are preferred, though Ruby on Rails is also good)

-Deep spreadsheet skills (pivot tables and macros, as examples).

-Relational database skills, including programming (e.g., MySQL)

-Data mining

-AI/Machine Learning experience

Do you want to know more?

List of salon manager skills to add to your resume

The most important skills for a salon manager resume and required skills for a salon manager to have include:

PET
Cosmetology
Clips
GRASS
Retail Products
Good Judgment
Exceptional Guest
Product Knowledge
State Board
POS
Retail Sales
Highlighted
Customer Service
Hair Services
Inventory Control
Client Retention

Service Sales
Gross Margin
TIP
Front Desk
Appointment Scheduling
Customer Complaints
Bank Deposits
Product Sales
Salon Management
Hair Care Products
Excellent Guest
Inventory Management
Salon Sales
Human Resources
Product Inventory
Sales Reports

Client Appointments
Staff Training
Administrative Tasks
Client Service
Guest Complaints
Spa Management
Product Orders
Customer Relations
Client Satisfaction
Customer Issues
Client Relations
Customer Inquiries
Employee Scheduling
Repeat Business
Salon Services

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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