Top Salon Manager Skills

Below we've compiled a list of the most important skills for a Salon Manager. We ranked the top skills based on the percentage of Salon Manager resumes they appeared on. For example, 17.8% of Salon Manager resumes contained Customer Service as a skill. Let's find out what skills a Salon Manager actually needs in order to be successful in the workplace.

The six most common skills found on Salon Manager resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Salon Manager jobs:
  • Resolve critical customer service issues, coordinate/promote effective communication with owners, stylist team and massage therapist to accommodate customer requirements.
  • Provided personalized customer service, sold tanning packages and lotions, scheduled reservations and educated customers about the tanning process.
  • Observed and evaluated workers' appearance and performance to ensure quality customer service and compliance with specifications.
  • Provided comprehensive customer service to maintain a professional yet friendly work environment with emphasis on customer satisfaction.
  • Provided customer service and salon operating standards, product merchandising, and inventory control.
  • Implemented customer service and general competency training-regiment for new employees- immeasurably speeding profitability.
  • Provided excellent customer service support to develop new business and maintain existing clients.
  • Supervised salon operations and consistent revenue growth, while ensuring high-quality customer service.
  • Enhanced company reputation by training support staff to provide excellent customer service.
  • Recruited, interviewed, hired and trained new quality customer service representatives.
  • Maintained exceptional customer service, garnering return customers and new clientele.
  • Motivated staff to build business through improved customer service and advertising.
  • Provided a second-to-none customer service delivery in all interactions with customers.
  • Provided exceptional communication with customers, providing great customer service.
  • Recognized for excellence in performance and customer service initiative.
  • Managed and provided exceptional customer service for beauty clients.
  • Reinforced proper consultation procedures and customer service standards.
  • Scheduled client appointments and provided superior customer service.
  • Solve customer problems by providing superior customer service.
  • Achieved above average company results for customer service.

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2. Hair Extensions

high Demand
Here's how Hair Extensions is used in Salon Manager jobs:
  • Provided clients with consultations, chemical services, hair extensions and maintained regular maintenance services ensuring healthy hair.
  • Shampoo and condition hair, Hair extensions.
  • Offer services in; hair cuts and design for men and women,chemical process, hair extensions.
  • Advised clients on hair extensions that work best for them.
  • Demonstrate wide range of cosmetology skill set that encompasses hair extensions and nail shellac techniques.
  • Managed hiring of staff and overlooking the performance of staff Trained in Hair extensions.

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3. Weekly Payroll

high Demand
Here's how Weekly Payroll is used in Salon Manager jobs:
  • Performed monthly revenue analysis for senior management and managed the company's bi-weekly payroll.
  • Formulated bi-weekly payroll, scheduling and cleanings to maintain corporate expectations.
  • Conducted inventory of supplies *Administer weekly payroll *Head stylist
  • Organized and distributed weekly payroll.
  • Calculated weekly payroll and commissions.
  • Light bookkeeping, to include reconciling till daily, tallying monthly sales figures, and weekly payroll duties.
  • Managed and executed weekly payroll, tax, reconciliation and account processing for all employees.
  • Drafted a weekly schedule and was accountable for a weekly payroll for 6 employees.
  • Calculated weekly payroll and made certain that the salon complied with corporate directives.
  • Completed biweekly payroll for the St. Anthony location including commission bonuses.
  • Calculate daily sales and bi-weekly payroll and commissions for entire salon.
  • Work with accountant to prepare weekly payroll and maintain general ledger.
  • Managed weekly payroll and filed quarterly employer tax returns.
  • Handled weekly scheduling for entire staff with biweekly payroll.
  • Completed bi-weekly payroll through the use of Quick Books.
  • Oversee and execute weekly payroll and labor costing.
  • Verified and processed weekly payroll with Payroll Company.
  • Prepared weekly payroll and issued paychecks to employees.
  • Managed biweekly payroll, and daily tip payouts.
  • Processed bi weekly payroll and budgets using Excel.

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4. Salon Services

high Demand
Here's how Salon Services is used in Salon Manager jobs:
  • Developed and implemented a project that expanded salon services rendered.
  • Marketed salon services through community event planning.
  • Increased total clientele 20% through consistently conducting follow ups and informing clients regarding new salon services and packages.
  • Process cash and credit card transactions not limited to issuing refunds and exchanges in retail product and salon services.
  • Started work in 1987 as a stylist, working with all hair types doing a variety of salon services.
  • Assisted walk-in clients with their decisions relating to the variety of available salon services providing excellent customer service.
  • Expanded salon services to provide additional amenities to growing customer base, and growing salon relevance and revenues.
  • Inform guests of all salon services and programs the salon offers in person and over the phone.
  • Promoted and sold salon services and products, variety of hairstyles techniques, including curling and straightening.
  • Maintained a large repeat book of business based on my exemplary ability to perform salon services.
  • Promoted and sold salon services, educated clients on proper hair care and recommended home care.
  • Provide fur salon services to include: fur storage, cleaning and an expertise in restyle.
  • Served as a primary point of contact for client information on salon services and products.
  • Instituted and implemented marketing strategies to increase salon services, retail sales and profits.
  • Worked directly with clients to accommodate every need for their personal salon services.
  • Promoted salon services, scheduled training classes on site, client services and retention
  • Provide salon services, retain a clientele, promoted to a Master Stylist.
  • Coordinate spa and salon services and assist the clients throughout the service schedule.
  • Promoted and sold salon services Operated cash register to receive payments from customers.
  • Assisted in salon services by shampooing, preparing color services and styling hair.

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5. New Stylists

high Demand
Here's how New Stylists is used in Salon Manager jobs:
  • Identified industry trends to train new stylists to increase competitive edge and market these new trends to the suburban community.
  • Trained all new stylists on various precision cutting techniques, corrective/custom color and styling.
  • Trained new stylists and led staff through the stages of growth within the company.
  • Interview, hire, train new stylists and uphold active stylists daily.
  • Developed and implemented training processes received by new stylists and staff.
  • Recruit, interview, hire, train new stylists.
  • Sourced and hired new stylists following up on referrals.
  • Train new stylists and Grow Sales Profit.
  • Recruited for new stylists and assistants.
  • Trained new stylists and assistants.
  • Hired and trained new stylists.
  • Interview and hire new stylists.
  • Managed 10 Stylists Trained new stylists Controlled Schedule/Payroll Maintained own client base
  • Network at industry events Interview and hire new stylists.
  • Trained new stylists and veteran stylists on upcoming trends.
  • Trained 3 new stylists and "designer stylists".

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6. Appointment Scheduling

high Demand
Here's how Appointment Scheduling is used in Salon Manager jobs:
  • Managed salon appointment scheduling, hiring of wrap technicians, training of technicians, and operational duties in running of business.
  • Performed daily tasks including payroll, billing, salon output, appointment scheduling, stylist record updates and order inventory.
  • Managed filing, answering phones, appointment scheduling, handling customer service issues, employee training, retail sales.
  • Cash Handling, Customer Service, Bookkeeping, Appointment Scheduling, Client Data Profile Management.
  • Book Keeping and inventory, payroll processing and appointment scheduling, as well as cancellations.
  • Handled all client incoming requests, including appointment scheduling, hiring and marketing campaigns.
  • Supervised salon front desk and appointment scheduling for 15 stylists.
  • Coordinate Supplies / Buyer Appointment Scheduling Assist in hair and make-up product sales
  • Managed stylist Accounts payables and receivables Ordered salon inventory Customer service and product sales Appointment scheduling

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7. Staff Members

high Demand
Here's how Staff Members is used in Salon Manager jobs:
  • Hire and terminate staff members as necessary *Maintained inventory and ordered products.
  • Managed all aspects of quality control including technical and service skills for all staff members, salon maintenance and client satisfaction.
  • Ensured business operated according to laws of state and all staff members appropriately licensed and able to perform salon functions.
  • Assumed high-profile responsibilities in support of the salon owners such as recruitment and training and managing of 25+ staff members.
  • Led positive impact workshop to train staff members how to sell modern hair technique technologies to clients.
  • Worked with staff members to improve performance and ensure quality service while maintaining cleanliness and customer satisfaction.
  • Make sure all staff members maintain salon cleanliness, station supplies, tool sanitation and restock kits.
  • Created schedules for staff members & assigned duties to them according to their specific talents & abilities.
  • Produced, maintained, monitored, and reconciled payroll for all staff members and Salon Owner.
  • Regulated 13 staff members and 300 students to ensure that state regulation were being followed.
  • Conducted monthly training classes on sales positioning and latest trend analysis for staff members.
  • Managed up to 10+ staff members, preparing work schedules and assigning specific duties.
  • Calculated salaries, commissions, and bonuses for staff members & handled payroll activities.
  • Guided staff members to create a happy working atmosphere to maximize job satisfaction potential
  • Orient new staff members and participate in mandatory staff meetings and in-service training.
  • Manage all staff members, performance evaluations, new hires and employment termination.
  • Set daily and weekly goals for the salon and with individual staff members.
  • Answer multiple phone calls to keep the appointments spread evenly for staff members.
  • Completed salon supply orders and maintained commission coverage for all staff members.
  • Oversee staff members to ensure business profits and regulations are being met.

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8. Front Desk

high Demand
Here's how Front Desk is used in Salon Manager jobs:
  • Supervised front desk staff and service providing staff including delegating assignments and monitoring quality of services provided.
  • Operated front desk/high volume phone activity, opening/closing salon.
  • Managed staff, employee schedules, supervise front desk operations, and coached staff on effective business building and client retention.
  • Managed all front desk tasks by screening and prioritizing phone calls, booking and confirming appointments and performing credit card/cash transactions.
  • Worked front desk including all aspects or reception: checking in/out clients, scheduling appointments, cash handling and client relations.
  • Recruit, hire, train, manage and schedule a staff of stylists, apprentices and front desk team.
  • Managed the front desk, which included greeting guests and providing excellent customer service in a high end spa.
  • Achieved high customer satisfaction for greeting of clients, and professionalism within the salon with stylist and front desk.
  • Cleaned lobby tables, straightened, cleaned and organized display shelves, kept front desk clean and neat.
  • Manage front desk, balance daily cash, ordering of all salon products, inventory of all products.
  • Started as a front desk receptionist and promoted to a management position by the second salon owner.
  • Reported directly to Salon Manager, provided key support for 11 service providers and front desk coordinators.
  • Worked front desk scheduling appointments, answering the phone, checking clients in and cashing them out.
  • Managed front desk, scheduled staff meetings, in charge of payroll, ordered supplies, etc.
  • Addressed customer issues and delegated responsibilities; In charge of front desk area to include cash accountability.
  • Conducted daily front desk operations, including office organization, payment processing, also consultation with clients.
  • Excelled in client relations while running the front desk/reception area in a friendly and professional manner.
  • Manage front desk, appointment books, retail inventory levels, and the reception area.
  • Front Desk Coordinator- Oversees appointment reservations, daily confirmation calls and general front desk procedures.
  • Provided training to all front desk employees and support to stylist and day spa personnel.

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9. Bank Deposits

high Demand
Here's how Bank Deposits is used in Salon Manager jobs:
  • Interviewed and trained new employees, reconciled accounts payable/receivable, made daily bank deposits, weekly schedule ordered weekly inventory.
  • Hired and trained new counter help, payroll, bank deposits, schedules, ordering, stocking and cleaning.
  • Audit salon to ensure employees charge correctly for services and products and ensure timely bank deposits are made.
  • Managed POS system, Millennium, Managed cash drawer and bank deposits Assisted with payroll and bookkeeping.
  • Managed closing duties including relieving staff of their shift, reconciliation of till and bank deposits.
  • Prepared and made daily bank deposits and reconciled daily sales reports for accuracy.
  • Assisted in inventory, stocking, goal planning, and daily bank deposits.
  • Run errands, such as delivery of bank deposits, as needed.
  • Cash management, bank deposits, bookkeeping, payroll and space payments.
  • Inventory count for all products, handling register, making bank deposits.
  • Bank deposits, answer phones, greet and ring out clients.
  • Cash register and end of day reconciliation with daily bank deposits.
  • Handled accounts payable, bank deposits, payroll and bookkeeping responsibilities.
  • Cash handling and bank deposits four years of exceptional customer service.
  • Reconciled cash and register receipts and made bank deposits.
  • Bank deposits, handled all money transaction.
  • Manage the cash drawer and bank deposits.
  • Prepared daily sales reports and bank deposits Responsible for administration and control of financial transactions in retail environment.
  • Planned schedules, placed orders, handled bank deposits -Managed twelve sales representatives in two locations -Implemented training course for new employees
  • Handled weekly bank deposits Made bi-weekly schedules Ordered salon supplies Managed 5 employees Insured inventory was up to date at all times

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10. Retail Store

high Demand
Here's how Retail Store is used in Salon Manager jobs:
  • Ordered supplies biweekly for salon and retail store, negotiated better deals, discounts and best prices.
  • Prevented salon & retail store losses using awareness, attention to detail and integrity.
  • Maintained and organized salon and retail store to enhance clients overall experience.
  • Manage overall operations of the Salon and Retail Store.
  • Manage the salon, retail store, and a team of ten plus employees.
  • managed retail stores and supervised employees.
  • Job Responsibilities: Ulta is a large National corporate Retail Store with a salon in-house.

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11. Daily Operations

high Demand
Here's how Daily Operations is used in Salon Manager jobs:
  • Developed strong managerial, leadership, merchandising, customer-service and problem-solving skills used to manage daily operations and supervise twelve employees.
  • Executed daily operations developing and marketing salon business to area nursing homes, senior centers and assisted living facilities.
  • Facilitated training for apprentices, supervision of stylists' performance, and supervised daily operations.
  • Directed daily operations focusing on client satisfaction, sales and inventory control.
  • Executed daily operations of salon operation, including supervision of all staff.
  • Managed daily operations to ensure time lines and customer satisfaction.
  • Established procedures and policies and oversaw daily operations.
  • Manage daily operations and inventory supply.
  • Directed operators/assistants through daily operations.
  • Managed and supervised all daily operations of the salon including purchases, accounting, staffing, leasing and scheduling of vendors.
  • Cleaned and performed necessary maintenance, as well as fulfilled supply orders and kept salon in order overseeing daily operations.
  • Consulted and worked closely with Salon Owner to manage daily operations; also became liaison between Salon Owner and Stylist.
  • Managed all daily operations of salon, including issuance of daily sales reports; inventory management, scheduling, etc.
  • Performed and managed the daily operations of the salon as well as provided direct support to the salon owner.
  • Managed positive daily operations to create an organized work environment for the owner, employees, and the customers.
  • Direct all aspects of daily operations to include scheduling, accounts receivable, accounts payable and inventory maintenance.
  • Maintained daily operations of the salon, by insuring products are stocked and clients are satisfied with services.
  • Oversee daily operations of salon, managing front desk staff, appointment bookings, retail inventory and sales.
  • Provided management to spa and salon employees and handled the daily operations of the spa and salon.
  • Managed social media, promotions with Gilt City, scheduling (Booker online) and daily operations.

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12. Inventory Control

high Demand
Here's how Inventory Control is used in Salon Manager jobs:
  • Performed daily business operations including quality control, inventory control, and placing new orders.
  • Organized daily tasks including balancing the register, implemented inventory controls and ordered stock.
  • Conduct regular Inventory Control activities to insure accurate Product stock levels.
  • Profit and loss management including payroll and inventory control.
  • Participated in inventory control and ordered salon supplies.
  • Provided inventory control and management for salon products.
  • Inventory control and managing representatives for order placements.
  • Inventory control Client satisfaction Coaching employees for success
  • Purchased products, maintaining effective inventory control.
  • Inventory control including purchasing and receiving.
  • Inventory control/product and supply ordering.
  • Inventory control including ordering products.
  • Initialized and established inventory controls.
  • Managed full service salon, employ and train staff of qualified personnel, inventory control, balance daily profit and loss.
  • Manage salon, retail sales, payroll, inventory control, hair care services, conduct safety and developmental classes.
  • Inventory control, many other duties associated with proper operations of a salon, according to state guidelines and policies.
  • Maintain an adequate stock of salon inventory and ensures inventory control of supplies by placing a monthly salon order.
  • Provide customer service, responsible for staffing, training, inventory control, cash management and staff development.
  • Ordered supplies for the business and confirmed that retail operations remain stocked, including developing inventory control methods.
  • Prepared well-organized reports for Salon Owner on inventory control and tracking, clients services and staff production.

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13. Client Relationships

high Demand
Here's how Client Relationships is used in Salon Manager jobs:
  • Established long term client relationships that increased business and developed additional opportunities through referrals and networking.
  • Established client relationships that increased business and developed different opportunities.
  • Manage my team and maintain client relationships that lead to repeat sales and referral business.
  • Developed client relationships, booked service consultations and assisted in hiring and weekly schedule planning.
  • Received accolades for the most teller referrals month to month while maintaining client relationships.
  • Coached and mentored teams of 10+ employees on developing high empathetic client relationships.
  • Make and maintain schedules, As well as maintain client relationships.
  • Maintained strong client relationships, training and developing of staff.
  • Worked alongside salon owner to develop client relationships and leads.
  • Developed client relationships to help ensure consistent client sales.
  • Coach associates on building client relationships.
  • Developed highly empathetic client relationships, exceeded service standard goals, scheduled appointments, answered phones, maintained anorganized work area.
  • Developed highly empathetic client relationships and earned the reputation for exceeding sales goals consistantly.
  • Establish long-term client relationships that increase business and develop additionalopportunities through referrals and networking5.

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14. Cosmetology

high Demand
Here's how Cosmetology is used in Salon Manager jobs:
  • Assisted in managing financial aspects of the independent cosmetology business including price setting, monthly expense budgeting, and inventory.
  • Promoted a community friendly relationship, spoke and performed tutorials at Cosmetology school.
  • Assisted and demonstrated innovative style techniques to adapt to the evolving cosmetology industry.
  • Maintain safe/sanitary facility through Ohio Board of Cosmetology certification standards.
  • Attended advanced manager and cosmetology training provided by the company.
  • Administered cosmetology related services within Federal and State sanitation requirements.
  • Maintained and controlled cosmetology related instructional and laboratory equipment.
  • Served on Albany Technical College Cosmetology Board as Secretary
  • Consulted walk-in-clientele; performed all cosmetology services.
  • Provided all aspects of cosmetology services.
  • Performed all cosmetology services for residents.
  • Provided cosmetology services for clients.
  • Oversee cosmetology, tanning and spa related services.and ensured that the salon was kept clean, organized, and well staffed.
  • Cut, shape, style, tint, highlight, rinse and color client's hair according to existing cosmetology practices.
  • Network to industry events such as bridal shows and cosmetology academy events to promote business.
  • Accomplished Master Stylist, Master Colorist, and Waxing Specialist levels of expertise in cosmetology.
  • Right out of Cosmetology School, I worked as Cosmetologist for Genesis Hair Salon.
  • Oversee cosmetology-related services and ensure that the salon is clean, organized and well-staffed.
  • Provide cosmetology services to guest, includes hair coloring, cutting and styling.
  • Provided opportunities for staff training in the latest techniques in the cosmetology industry.

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15. Customer Complaints

average Demand
Here's how Customer Complaints is used in Salon Manager jobs:
  • Resolve customer complaints and issues beyond authority of staff to ensure guest satisfaction while operating within established guidelines.
  • Analyzed personnel records, requisitions supplies, participates in disciplinary procedures and assists in resolving customer complaints.
  • Resolved customer complaints promptly and effectively using the recommended process, focusing on customer satisfaction.
  • Handled customer complaints in a satisfactory and professional manner as to ensure customer return.
  • Resolved customer complaints while mitigating the risk of poor publicity and encouraging repeat business.
  • Resolved customer complaints regarding their stylist performance for services rendered.
  • Received calls/emails and promptly and effectively resolved customer complaints.
  • Worked through customer complaints to achieve complete customer satisfaction.
  • Resolve customer complaints regarding work performance and services rendered.
  • Handled employee hiring/termination and managed all customer complaints.
  • Manage customer complaints and concerns promptly and effectively.
  • Authorize appropriate actions on customer complaints.
  • Handled customer complaints with a caring outlook while solving the issue to the best of my abilities.
  • Assure and maintain a high level of customer satisfactions, solve customer complaints & concerns.
  • Reacted and resolved all customer complaints within 24 hours, with 100% satisfaction record.
  • Resolved an average number of customer complaints per month regarding sales and service.
  • Handle any customer complaints or inquiries that are unanswerable by a consultant.
  • Put together employee files, answered phones, and handled customer complaints.
  • Resolved all customer complaints, and performed follow up training as needed.
  • Resolve all issues pertaining to customer complaints and inter-salon conflicts.

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16. Product Knowledge

average Demand
Here's how Product Knowledge is used in Salon Manager jobs:
  • Provided education, product knowledge, encouragement and motivation while taking in consideration each designers strengths and weakness.
  • Increased store profitability through both superior sales technique and exceptional product knowledge.
  • Trained new and existing employees on individual sales goals/policies/procedures and product knowledge.
  • Attended product education classes to increase product knowledge
  • Acquired education in product knowledge & exceptional skills in formal styling, organic coloring as well as regular coloring and cutting.
  • Advanced training in LEADS management, Great Clips Academy: cutting system, company policy and procedure, American Crew product knowledge
  • Provide continuing education to employees as appropriate, such as product knowledge classes, retailing and various in salon education.
  • Utilize product knowledge to inform clients on the best purchase for their needs and desires, while driving sales.
  • Blow-dry certified, waxing certification, product knowledge certification, overall morale of the store and its employees!
  • Identified key growth opportunities and improved service quality and increased sales via strong product knowledge and customer service.
  • Act as a liaison between Bumble business consultant and salon team to provide product knowledge and education.
  • Created visual aids to increase sales and product knowledge for consumers and make team member more productive.
  • Exceeded customer expectations: i.e., shampooing, sculpting, providing product knowledge, guaranteed customer satisfaction.
  • Trained New hires on proper maintenance of facility, equipment and product knowledge, scheduling and sales.
  • Acquired product knowledge to best merchandise and sell salon retail products and services.
  • Interview and train all associates with thorough product knowledge, presentations and coaching.
  • Maximized the sales of professional hair care products through product knowledge and promotions.
  • Cut, color, style, eyebrow waxing, product knowledge.
  • Arranged product displays and product knowledge classes for guests and stylists.
  • Provide exceptional product knowledge and hair cutting classes to employees,.

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17. Product Sales

average Demand
Here's how Product Sales is used in Salon Manager jobs:
  • Maintained correspondence with the outside product sales representatives.
  • Increased product sales by engaging and educating existing clients
  • Develop relationships with salon product sales representatives.
  • Increased productivity and product sales for profitability.
  • Assured success of special promotions and sales through engaging merchandising displays that stimulated product sales.
  • Developed sales promotions and marketing strategies that increased salon use and product sales.
  • Implemented monthly marketing strategies and events to increase service and product sales revenue.
  • Maintained a steady clientele base, including high chemical sales and product sales.
  • Increased product sales by almost 300% within five months of managing salon.
  • Performed behind the chair and trained to promote product sales to increase revenue.
  • Implemented business development strategies to enhance product sales 10%.
  • Consulted with clients to discuss services and product sales.
  • Processed payments, helped grow product sales by 15%
  • Greet customers, and push product sales and services.
  • Increased product sales in salon by 50%.
  • Top salon and product sales throughout career.
  • Train staff on product sales and treatments.
  • Increased client retention and product sales.
  • Operate cash register and product sales.
  • Promoted membership and product sales.

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18. Retail Products

average Demand
Here's how Retail Products is used in Salon Manager jobs:
  • Implemented marketing designs to efficiently display retail products and promotions Planned budgets and authorized payments and merchandise returns.
  • Scheduled and coordinated appointments and managed retail products.
  • Maintained inventory of retail products.
  • Advised clients of all retail products to keep their hair looking healthy and kept them informed of new techniques and trends.
  • Managed inventory by communicating with vendors for salon supplies as well as retail products on a weekly basis.
  • Managed salon stylists ensuring daily productivity was met through sales of retail products and services provided customers.
  • Stimulate sales and services through add-on services and selling retail products while execute clients initial needed services.
  • Managed three locations; included staff schedules, ordering and inventorying retail products worth over $100,000.
  • Created & implemented marketing techniques & plans to sell the salon s services & retail products.
  • Boosted salon sales of retail products by training associates to use and demonstrate products to clients.
  • Greet customers coming in and provide information about salon services and retail products.
  • Enriched Sales of salon retail products by 60% surpassing sales objectives.
  • Provided education for staff on retail products, service cycle and sales strategies
  • Ensured stock availability by ordering supplies and retail products for the salon.
  • Followed and reinforced proper sales techniques for sale of retail products.
  • Restock retail products, record any damaged products and shortages.
  • Submit weekly inventory, order shop supplies and retail products.
  • Assist clients in the selection of retail products or services.
  • Inventory; Keep retail products and store supplies stocked.
  • Sell retail products and additional salon and spa services.

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19. Sales Goals

average Demand
Here's how Sales Goals is used in Salon Manager jobs:
  • Manage salon operational functions including implementing establishing activities to achieve projected service and sales goals.
  • Established operational standards and merchandising programs to achieve individual and store sales goals.
  • Directed strategic initiatives to achieve projected monthly sales goals.
  • Developed and executed monthly/daily sales goals.
  • Analyzed P&L reports, production reports, sales goals and budget reports and drive team to meet company goals.
  • Tracked company monetary progress through daily sales reports, estimating budgets, and monitoring inventory to achieve industry sales goals.
  • Directed daily activities of high-volume tanning salon while meeting and/or exceeding sales goals and providing a pleasant experience for clients.
  • Hit all sales goals that were given to me, also was praised frequently on my customer service skills.
  • Make sure every employee is making their sales goals as well as having the stores make their sales goals.
  • Open and close salon, meet and exceed sales goals, recruit, hire and train new talent.
  • Managed a team of 4-10 employees*Would oversee all day to day activity to meet and exceed sales goals.
  • Help drive sales goals and achieve monthly quotas by following up with stylists and with sales contests.
  • Conducted tours of the salon and promoted memberships; succeeded in monthly merchandise and membership sales goals.
  • Ensured the best quality selection of merchandise was presented to customers to reach daily department sales goals.
  • Achieve personal and store sales goals and performance metrics through the implementation of revenue building strategies.
  • Merchandised and promoted in store product to achieve the daily, weekly and monthly sales goals.
  • Managed 4-5 employees and led my team to hit multiple sales goals; daily and monthly.
  • Exceed weekly and monthly sales goals by delivering incredible customer service and creating rapport with guests.
  • Achieve budgeted sales goals, gross margin to budget, labor % to budget, etc.
  • Oversee all aspects of salon operations and associate development with an emphasis on meeting/exceeding sales goals.

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20. Human Resources

average Demand
Here's how Human Resources is used in Salon Manager jobs:
  • Performed managerial salon functions to include making competent human resources and financial decisions.
  • Maintained human resources requirements for hire and terminations.
  • Placed in charge of ten employees, I ensured staff education, product sales and human resources.
  • Managed a staff of 17 employees in various areas such as training, human resources and scheduling.
  • Manage human resources administrative functions, including personnel files, applicant tracking, disciplinary actions, etc.
  • Demonstrated human resources duties including interviewing, hiring and firing employees as well as corrective action documents.
  • Played an active role in human resources including the hiring, ordering inventory, and payroll processes
  • Managed all human resources: recruiting, interviewing, evaluating, training and annual revenues.
  • Operated human resources, in carefully hiring the most qualified nail technicians.
  • Interviewed prospective salon and spa employees and managed human resources files.
  • Provide Human Resources, including hiring and training.
  • Manage human resources and resolve personnel issues.
  • Experience in human resources i.e.
  • Performed various human resources tasks.
  • Bank Deposits, POS, Inventory, Scheduled Employees, Opened ans Closed Salon, Human Resources ,Hair Stylist
  • Coordinated human resources functions, performance management, and training.
  • Establish relationships with clients Handling client complaints or issuesHuman Resources: Conduct interviews with potential new hires for the salon.
  • Open and close shop Answer phones/ make appointments Cashier duties Assist in hair washing Human Resources Inventory Salon Iris experience

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21. Phone Calls

average Demand
Here's how Phone Calls is used in Salon Manager jobs:
  • Provide administrative and clerical support, schedule appointments, handle phone calls and prepare time-sensitive information/materials.
  • Trained coordinators to properly book and schedule appointments, created scripts for follow-up phone calls and proper check out of clients.
  • Entered clients and their pets into the computer system, Bathed and groomed pets, made appointments and phone calls.
  • Answer incoming and outbound phone calls to assist all customers with various questions and to provide office information.
  • Exhibited excellent service to clients by answering phone calls, setting appointments and greeting guests upon arrival.
  • Handle a high volume of phone calls from clients booking, canceling, or rescheduling appointments.
  • Answered phone calls, and handled questions from clients, checked clients out after services.
  • Assist with store marketing through social media, store website, e-mails and phone calls.
  • Managed front reception area, greeting clients, answering and routing incoming telephone calls.
  • Provide customer satisfaction phone calls to ensure we met clients needs and provide retention.
  • Worked on maintaining the general welfare of the salon including; answering phone calls.
  • Answered inbound phone calls, booked appointments, and made daily appointment confirmation calls.
  • Managed phone calls, emails and scheduled calendar appointments for all salon stylists.
  • Greeted visitors, answer phone calls and refer callers/visitors to requested staff.
  • Answer phone calls, Schedule appointments for clients, check out clients.
  • Manage all incoming phone calls from existing and potentially new customers.
  • Acted as a key phone contact handling 100+ incoming phone calls/day.
  • Followed up in email or phone calls with guests queries.
  • Answer all incoming phone calls, scheduling appointments.
  • Scheduled appointments as well as answered phone calls.

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22. Client Appointments

average Demand
Here's how Client Appointments is used in Salon Manager jobs:
  • Managed all aspect of salon operations*Overseeing salon staff*Setting and maintaining salon client appointments
  • Scheduled client appointments and maintained up-to-date confidential clients files.
  • Scheduled and re-scheduled client appointments.
  • Managed staff schedules which included scheduling client appointments, staff requests off and rescheduling of appointments due to illness or emergency.
  • Full service hair salon, including setting client appointments, recommending services, selling products and collecting fees.
  • Provide excellent customer service to all clients, schedule client appointments, and maintain client database.
  • Managed entire salon schedule, including client appointments, employee shifts and vendor schedules.
  • Pay salon accounts Schedule Client appointments Order equipment and supplies Schedule equipment service appointments
  • Manage client appointments as well as keep up with the demands of clients.
  • Utilized Salon software to make and confirm client appointments and trained new hires.
  • Coordinated staff schedule and booking of all client appointments for 12-15 stylists.
  • Scheduled and confirmed daily client appointments for up to seven stylists.
  • Manage client appointments as well as welcome and greet clients.
  • Scheduled client appointments, answering phones, and supervising employees.
  • Scheduled client appointments, managed inventory, and processed payments.
  • Manage client appointments, and resolved guest complaints or issues.
  • Scheduled client appointments both in person and via phone.
  • Schedule and coordinate all client appointments and services.
  • Answered the phone's and scheduled client appointments.
  • Manage client appointments to ensure timely services.

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23. Inventory Management

average Demand
Here's how Inventory Management is used in Salon Manager jobs:
  • Increased salon sales significantly over a two-year period through creative visual marketing and inventory management, followed by online promotion.
  • Established the electronic inventory management system that improved ordering accuracy and monitoring of product trends.
  • Completed manual and computerized scheduling Appointments and inventory management.
  • Inventory management/procurement of the salon's supplies, scheduling, accounting procedures/deposits, and cash handling and credit cards.
  • Developed an inventory management program to minimize costs, maximize profits and eliminate waste in time and materials.
  • Inventory management, reduced inventory loss and increased product sales through the implementation of client events and promotions.
  • Utilize salon software for booking appointments, Beauty services, inventory management, and service menus.
  • Increased sales, lowered expenses, and improved inventory management.
  • Inventory management of salon supplies and retail.
  • Completed manual and computerized scheduling, book keeping and inventory management procedures.
  • Handle all vendor relations, product ordering and receipt, inventory management, and bookkeeping/financials.
  • Inventory Management- Product sales were a significant part of managing a beauty salon.
  • Maintained salon morale Scheduled appointments for stylists Responsible for daily balancing cash drawers and inventory management.
  • Managed operations Planned budgets for events Monitored sales activities Inventory management Provided customer service and support
  • Inventory management Accounts receivable Managed employees Shipping and receiving Internal operations Reception

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24. Salon Sales

average Demand
Here's how Salon Sales is used in Salon Manager jobs:
  • Analyzed on a monthly basis the salon sales, expenses, and trends and provided findings and recommendations to the owner.
  • Increased overall Salon sales performance and met sales plan every month by empowering stylists to perform to their maximum potential.
  • Supervised schedules, payroll, salon sales, employee sales, as well as salon maintenance, equipment and cleanliness.
  • Developed and implemented salon sales promotions, purchasing and inventory, expense control, and client need analyst.
  • Update spreadsheets/reports on sales, quarterly earnings and month end report of total salon sales and inventory.
  • Increased salon sales from an average of $2000/week to $7000/week in less than 6 months.
  • Total salon sales increased over 50% during tenure as Salon Manager and increased client retention.
  • Job includes exceeding corporate goals in retail sales, salon sales and productivity per hour.
  • Maintained salon sales and expectations for myself as well as my employees.
  • Leverage effective training of staff to grow long term salon sales.
  • Reconcile all salon sales paperwork at end of week and period.
  • Provided assistance with creating monthly salon sales packages and memberships.
  • Communicated with available channels to market and increase salon sales.
  • Create promotions and advertisements to increase salon sales.
  • Receive and organize new salon sales promotional material into display planogram.
  • Analyzed salon sales and budgets Assisted in marketing salon stylists through the use of social media and promotional marketing techniques.
  • Analyzed Salon sales trends, benchmarked opportunities, and established sales objectives for Salon.
  • Created Advertisement and promotion for Salon sales Created new styles especially for patron.
  • Analyzed weekly and monthly salon salesto establish and achieve ongoing financial goals.
  • Selected Contributions: Responsible for meeting personal and salon sales goals.

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25. Customer Retention

average Demand
Here's how Customer Retention is used in Salon Manager jobs:
  • Maintained customer retention through detailed follow up.
  • Managed and train other staff on sales and retail method to help with customer retention and drive sales.
  • Spearheaded a loyalty and customer retention program in order to generate more business through incentive and referrals.
  • Trained and worked closely with salon team to make sure we maintained an exceptional customer retention.
  • Inventory control, retail sales, goal setting of employees, customer retention.
  • Recognized for highest customer retention in the company.
  • Compile and present profit & loss, customer retention, and payroll reports to store owner.
  • Increased Salon Rebooking by average of 10% (Customer Retention).

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26. Customer Relations

average Demand
Here's how Customer Relations is used in Salon Manager jobs:
  • Managed daily opening/closing procedures, compiled daily register summaries, employee scheduling, and customer relations.
  • Ensured an efficiently running and profitable business while maintaining and building clientele and customer relations.
  • Exhibited interpersonal skills while developing customer relationships *Facilitated weekly inventory evaluations for monthly reports.
  • Provided excellent customer service to all clients building outstanding professional customer relationships.
  • Provided excellent customer service by building long-lasting customer relationships with clients.
  • Developed new customer relations through daily contact and sales activity.
  • Developed promotional ads to develop and maintain customer relationships.
  • Established customer relationships with a goal of customer retention.
  • Exhibited interpersonal skills while devolving customer relationships.
  • Managed a team of 10+ employees, handled schedules, lead weekly meetings and hands-on customer relations.
  • Relied on for Scheduling, Customer Relations, Inventory Control, and Cash Management.
  • Managed 28 employees and responsible for all the customer relations of the salon.
  • Managed customer relations by performing the full range of customer service functions.
  • Hired and trained staff in company procedures and customer relations.
  • Maintain great customer relationship and well liked.
  • Handled client scheduling and customer relations.
  • Calculate payroll and handle customer relations.
  • Organize community marketing and in salon promotions Customer relationship management.
  • Perform quality control and improve customer relations for two Bellacures locations by calling customers and resolving all customer service issues.
  • Achieved excellent customer relations with both clients and distributors, verbal and written.Handled appointment books for thirty operators.

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27. State Board

average Demand
Here's how State Board is used in Salon Manager jobs:
  • Ensured compliance with State Board of Cosmetology by adhering to licensing and sanitation regulations.
  • Ensured facility operates according to all safety and State Board regulations.
  • Trained and licensed Georgia state board certified master cosmetologist.
  • Mitigate risks by managing compliance and regulatory requirements of the salon which are governed by the Ohio State Board of Cosmetology.
  • Conducted store and salon audits for the district to maintain compliance with all company policies and State Board regulations.
  • Oversee cosmetology-related services and ensures that the salon is up to state boards code, and well staffed.
  • Provide hair care services and customer service while assuring the salon is in compliance with State Board requirements.
  • Maintain a clean salon, equipment, and work environment according to OSHA, and State Board regulations.
  • Ensured cleanliness, sanitation, and maintenance of the facility in accordance to State Board Regulations.
  • Ordered supplies for the salon, as well as kept it sanitary to state board expectations.
  • Execute and manage state board regulations OSHA compliance in the salon and my team.
  • Maintain salon upkeep by performing daily duties to ensure state board regulations are met.
  • Enforce the cleanliness of the salon in compliance with State Board policies and standards.
  • Educated stylist on the correct method of hair styling as directed by State Board.
  • Coordinated with Director and Lead Instructor to ensure compliance with State Board.
  • Maintain healthy and clean environment that exceeds state board of health requirements.
  • Follow all laws, and regulations governed by the Maryland State Board.
  • Ensured compliance with State Board of Cosmetology and Department of Education.
  • Insured federal and state board compliance regulations for business and personnel.
  • Follow all sanitation procedures as outlined by Colorado State Board.

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28. Product Inventory

average Demand
Here's how Product Inventory is used in Salon Manager jobs:
  • Supervised product inventory; verify quantity and quality of product received.
  • Supply ordering, product inventory and management of equipment maintenance.
  • Monitored and controlled all product inventory and color orders.
  • Managed payroll, budgets and professional product inventory.
  • Monitored product inventory and generated revenue reports.
  • Organized and planed for receiving product inventory.
  • Evaluated Product Inventory on regular basis.
  • Coordinated and managed salon product inventory.
  • Order and catalog salon product inventory
  • Managed product inventory and pricing.
  • Ordered and invoiced product inventory.
  • Planned, organized, and scheduled activities such as product inventory maintenance, purchasing, shift structuring and retail.
  • Managed salon personnel, hired new employees, wrote work schedules, processed payroll and maintained product inventory.
  • Hired and trained new staff, processed payroll, handled scheduling and product inventory and purchasing.
  • Conducted payroll and product inventory * Answered phones * Scheduled appointments * Maintained accurate client files.
  • Reviewed weekly sales, product inventory and purchases with owner to prepare for upcoming week.
  • Maintain accurate and consistent back bar, color and product inventory for the salon.
  • Opened and closed salon, register, reported daily sales and product inventory.
  • Manage and maintain database for product inventory (distribution and replenishment).
  • Ordered tanning products and kept up with product inventory.

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29. Data Entry

average Demand
Here's how Data Entry is used in Salon Manager jobs:
  • Performed daily salon operations including stocking supplies and bookkeeping data entry.
  • Perform data entry and generate computerized reports as requested.
  • Perform data entry of customer information including special instructions.
  • Developed impeccable bookkeeping and data entry skills.
  • Prepared sales reports, purchased inventory, and performed data entry.
  • Performed data entry using various MIS software's.
  • Performed advanced data entry working with all of the Microsoft office programs.
  • Build and maintain vendor relationship/marketing/salesData entry Manage and maintain online advertising (i.e.
  • Planned and Implemented: employee meetings and upgrades to equipment Electronic Record Keeping and Filing Data Entry General Office Administration duties.
  • Job responsibilities: -Hiring and training -Cashiering and data entry -Scheduling -Compiled commission reports, revenue reports and payroll forms

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30. Company Policies

low Demand
Here's how Company Policies is used in Salon Manager jobs:
  • Enforced company policies consistently, and maintained corporate culture to the satisfaction of upper management.
  • Monitored company policies and developed new operational procedures for salon in order to increase efficiency.
  • Manage daily salon operations and strictly uphold company policies to maximize customer experience.
  • Trained employees on necessary promotions and updated company policies to improve productivity.
  • Communicate information regarding company policies, procedures and future plans.
  • Trained incoming personnel regarding Company policies and procedures.
  • Maintained and held associates accountable on a daily basis ensuring that all company policies and procedures were being followed.
  • Satellite trainer for the metro area training bathers how to properly follow company policies and suggestive selling techniques.
  • Maintained product presentation and housekeeping standards in all areas of the salon in accordance with company policies.
  • Train all new hires to meet customer service standards and follow all company policies.
  • Communicate through all staff levels of company policies and procedures: Stylist, Apprentices.
  • Uphold all company policies and procedures in relation to safety and customer satisfaction.
  • Managed compliance with state, federal and local laws and company policies.
  • Adhere to and enforce company policies of business practices and conduct.
  • Ensured salon cleanliness as well as assuring maintenance with company policies.
  • Handled all customer issues according to company policies.
  • Followed and instituted all new company policies.
  • Administered company policies and rules.
  • Supervised and helped train new employees in sales operations and company policies.
  • Communicated through the Company policies and procedures, Staff changes, Company's future plans, management's satisfaction and dissatisfactions.

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31. Staff Training

low Demand
Here's how Staff Training is used in Salon Manager jobs:
  • Accomplished a variety of tasks simultaneously, including staff training, general management of the salon's staff and retail side.
  • Implemented staff training and scheduling, handled company events, employee or client complaints while delivering ultimate customer service.
  • Provided typed materials from multiple written sources to provided the best information for staff training.
  • Directed staff training and development, making sure that advanced training opportunities are available.
  • Deliver staff training on a weekly basis around in-salon services and full aftercare range.
  • Identified and implemented staff training requirements as well as trained new receptionists.
  • Oversee the stylist schedules and strive to provide opportunities for staff training.
  • Generate sales through proper staff training sessions and effective time appropriate marketing.
  • Coordinated salon meetings; coach and mentoring staff training
  • Hold annual staff meetings and staff training.
  • Managed and forecasted retail stock levels and identified staff training requirements.
  • Accomplished a variety of tasks simultaneously, including hairstyling, staff training, and salon administration.
  • Accomplished variety of tasks simultaneously, including hairstyling, staff training.
  • Staff training/development Employee scheduling Consistently meeting goals Interviewing/hiring/terminating Payroll tracking and Productivity management Low turnover of staff

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32. Guest Satisfaction

low Demand
Here's how Guest Satisfaction is used in Salon Manager jobs:
  • Seek to provide refined luxury service ensuring guest satisfaction.
  • Schedule to the needs of the business to ensure the highest level of guest satisfaction, sales performance and expense management.
  • Helped oversee all aspects of salon to ensure guest satisfaction.
  • Provide high-level of customer service to ensure guest satisfaction.
  • Worked closely with concierge, sales and marketing as well as the weddings department to ensure guest satisfaction.
  • Developed a training and service routine to accommodate performance levels, maximize service potential and deliver higher levels of guest satisfaction.

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33. POS

low Demand
Here's how POS is used in Salon Manager jobs:
  • Demonstrated and reinforced excellent customer service to promote a positive customer orientation in the salon to ensure efficient and quality service.
  • Consulted with owner and helped direct the reorganization of salon from negative margins to positive profit margins through operation strategies
  • Maintain positive customer relations to ensure a loyal customer following and generate referrals to drive bottom line profitability.
  • Co-collaborated on interiors and logo design, brand positioning and all merchandising and marketing strategies.
  • Developed and maintained positive relationship with employees by understanding and addressing needs and concerns.
  • Reconciled daily/monthly bank deposits and deposit information and transmission to mainframe interface files.
  • Guaranteed positive customer experiences and resolved all customer store and product complaints.
  • Provided information and assistance with customer purchases, improving positive customer relations.
  • Maintained listing of approved positions along with assigned salary grade levels.
  • Developed postcard program to generate repeat business through successful client follow-up.
  • Provide excellent Customer Service and maintain positive relationships with customers.
  • Organize and maintain financial information for identifying business growth purposes.
  • Gathered applications and performed interviews for stylist and receptionist positions.
  • Conducted routine and specialized training and motivated several positions employees.
  • Performed weekly cash deposits and reported any financial discrepancies.
  • Promote a positive customer experience and resolving conflicts.
  • Demonstrate positive and honest verbal and non-verbal communication.
  • Performed daily bank deposits for these particular locations.
  • Maintained positive relationship with host store WalMart Management.
  • Selected and interviewed candidates for all available positions.

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34. Salon Management

low Demand
Here's how Salon Management is used in Salon Manager jobs:
  • Performed makeup application during career in salons before moving into salon management positions.
  • Provide opportunities for student training for salon management.
  • Trained new stylist and developed highly effective teams, Daily salon management, Responsible for bookkeeping and maintaining my own clientele.
  • Oversee all aspects of salon management to ensure the highest level of customer service.
  • Trained to assist in traditional and innovative hair cutting techniques and salon management.
  • Performed all aspects of salon management and serviced hair clients.
  • Set up salon management software.
  • Trained salon staff in traditional and innovative haircutting techniques and salon management.
  • Position Included: Salon management products promotion and sales Finance and inventory management.

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35. Special Events

low Demand
Here's how Special Events is used in Salon Manager jobs:
  • Coordinated and managed all special events through successful logical planning and adherence to financial budgets.
  • Maintained clientele schedule and organized special events.
  • Provided personal one-on-one concierge services for VIP clientele including personal shopping services, special events, yearly standing appointments, etc.
  • Marketed special events throughout the store by hosting all-store morning meetings and building powerful relationships with OHB associates and management.
  • Facilitated special events with various vendors to better inform existing clients while bringing in new clients and increasing sales.
  • Organized and held special events and promos at salon for exposure to new and existing clientele.
  • Maintain database of customers for use in marketing products, service launches, and special events.
  • Coordinated special events, such as wedding parties, fashion shows and community charitable events.
  • Assisted salon owner with monthly training sessions, fundraisers, hair shows and special events.
  • Update website & social media accounts on a daily basis and coordinates all special events.
  • Hosted special events, private parties and bridal groups, both on-site and off.
  • Planned special events including VIP parties, wellness classes and a community lecture series.
  • Handle advertisement, sales and special events within the salon.
  • Organized and photographed clients off site for special events.
  • Planned and organized special events and activities for Employees.
  • Coordinated 30+ special events from initiation to completion.
  • Created marketing materials for special events and fundraisers.
  • Design campaigns for special events.
  • Organized special events for clients.
  • Coordinated special events & promotions - helped develop advertising & marketing strategies Supervised and Motivated all staff

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36. Weekly Schedules

low Demand
Here's how Weekly Schedules is used in Salon Manager jobs:
  • Created weekly schedules for all the employees of the salon, in advance and also get those done by the employees.
  • Managed busy hair salon with several stylists, complete bookkeeping duties, order products, and complete weekly schedules.
  • Assisted stylists in all areas of high-volume salon including maintaining employee daily/weekly schedules, tasks and client bookings.
  • Manage salon, ordering products and supplies, coordinating training classes, and also making weekly schedules.
  • Completed weekly schedules according to payroll policies and procedures, trained staff to deliver outstanding customer service.
  • Create weekly schedules, run and manage reports of my staff and the salon.
  • Created weekly schedules for all employees in advance according to forecast report.
  • Handled weekly schedules and payroll for a staff of 40+ employees.
  • Scheduled client appointments, created weekly schedules for the stylists.
  • Prepared payroll and weekly schedules, organizes opening/closing duties.
  • Construct weekly schedules to fit stylist and salon needs.
  • Produce and arrange stylists' weekly schedules.
  • Prepared weekly schedules for myself and employees.
  • Maintained weekly schedules for all salon employees.
  • Created weekly schedules for 27 employees.
  • Managed staff s daily and weekly schedules
  • Prepared weekly schedules for stylist.
  • Administrated payroll, managed employees' weekly schedules, and maintained business supply inventory.
  • Established weekly schedules to maximize workflow and minimize expenses.

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37. New Clients

low Demand
Here's how New Clients is used in Salon Manager jobs:
  • Evaluate employee performance, set sales goals, and coach employees on how to generate new clients and increase profits.
  • Handled promotional marketing through social media, like Facebook, which brought in new clients and more sales.
  • Introduced Blow Dry Bar on quieter days to service walk-ins and bring in new clients to the business.
  • Greeted clients, toured the salon with new clients, and escorted them to their stylist.
  • Managed all aspects of acquiring new clients and ensuring the consistent delivery of quality services.
  • Played an active role in gaining 1000 new clients in a one year period.
  • Improved store revenue by adding 50 new clients with support of over 150 customers.
  • Conducted tour of salon to new clients and provided answers to all questions.
  • Administered counseling and consultations to new clients for healthy skin, and hair.
  • Support cosmetologists and barbers in prospecting new clients and upgrading existing service.
  • Scheduled & registered new clients, as well as processed payments.
  • Acknowledge for attracting new clients and maintaining long term relationships.
  • Set up appointments for new clients with the appropriate stylist.
  • Supported marketing and promotion programs to attract new clients.
  • Developed and implemented salon promotions to attract new clients.
  • Increased store revenue by adding 150 new clients.
  • Advertised and marketed to produce new clients.
  • Acquire new clients through referrals and advertising.
  • Compile ways to acquire new clients.
  • Converted new clients for salon.

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38. Product Orders

low Demand
Here's how Product Orders is used in Salon Manager jobs:
  • Completed inventory for products and made product orders through individual company representatives.
  • Placed bi-weekly retail and professional product orders.
  • Place product orders, file invoices, manage inventory on weekly basis, file client contracts, and schedule employee meetings.
  • Top performing hair stylist in charge of product orders, scheduling, retail, services, conference calls & more.
  • Managed product orders, financial transaction, and filing of client's information, product display and administrative responsibilities.
  • Maintained store organization, including inventory/product orders as well as trained a small team of employees
  • Supervised and scheduled employees, product orders sales and inventory, payroll and customer service.
  • Preformed duties such as product orders, payroll, promotion projections and product displays.
  • Managed inventory, payroll, product orders, and sales incentives programs.
  • Make sure schedules and product orders are done weekly.
  • Processed product orders for the salon.
  • Placed and recorded weekly product orders.
  • Handled all product orders and inventory.
  • Prepared product orders and purchases.
  • Cultivated strong relationships with brand representatives and streamlined all color, treatment, and product orders.

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39. Goal Setting

low Demand
Here's how Goal Setting is used in Salon Manager jobs:
  • Coach salon team to increase productivity through weekly goal setting, monthly mini-review meetings and annual performance appraisals.
  • Promoted to Store Manager from upper management due to my personal keeping of numbers, and goal setting
  • Increased sales by 50% through motivational training and goal setting.
  • Strategized with salon teams on increasing productivity through weekly goal settings, annual performance appraisals, and mini-review meetings.
  • Conducted monthly staff meetings and individual evaluation meetings for improved goal setting and guest relations.
  • lead team in goal setting, and managed ordering of inventory.

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40. High Standards

low Demand
Here's how High Standards is used in Salon Manager jobs:
  • Maintained high standards in sanitation and safety and followed all regulatory guidelines.
  • Maintained uncompromising consistent high standards of service.
  • Delivered high standards of personal customer service.
  • Maintain Salons visual appeal by ensuring high standards of hygiene, cleanliness within the salon.
  • Maintained high standards of quality client relations and customer's brand experience.
  • Exemplified high standards for customer care and salon image standards.
  • Ensured high standards of hygiene and cleanliness within the salon.
  • Maintain high standards of cleanliness of the salon.
  • Managed cleaning the salon to exceptionally high standards and ensuring the most appealing esthetics of the building.
  • Maintain high standards of wi.

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41. Service Sales

low Demand
Here's how Service Sales is used in Salon Manager jobs:
  • Upgraded quality and stability of staff resulting in 37% increase in product and service sales during first three years.
  • Supported and taught my team of technicians in consistently increasing client retention and service sales and maintaining minimum retail goals.
  • Handled all transactions for product and service sales for salon including cash, credit card, and check transactions.
  • Manage salon business performance through ShortCuts, to evaluate and assess product and service sales.
  • Increased product and service sales by 36 percent in a six-month period during 2001.
  • Created contests and promotions to motivate employees and increase product and service sales.
  • Attended classes to further education that would in return increase service sales.
  • Averaged $2,000/ week individual service sales and $500/week retail sales.
  • Motivated staff to increase service sales, retail sales and customer counts.
  • Meet daily, weekly, and monthly service sales and retail goals.
  • Set weekly goals for retail sales as well as service sales.
  • Coach sales team and stylists to improve product and service sales.
  • Planed Retail & service sales to meet company gain goals.
  • Surpassed revenue goal through Salon service sales and Retail sales.
  • Follow goals set by owner regarding retail and service sales.
  • Coach sales staff to improve product and service sales.
  • Achieved 10.9% service sales growth and 5.4% growth in retail sales 2008.
  • Cash till, deposits, and products sales, service sales were managed using ledgerstyle.
  • Scheduled clients' appointments with all employees Scheduling, Inventory, Staff Managment Completed daily and running totals of payroll service sales

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42. Administrative Tasks

low Demand
Here's how Administrative Tasks is used in Salon Manager jobs:
  • Analyze and record personnel or operational data and write related activity reports, performing administrative tasks, and coordinating work schedules.
  • Trained stylists on necessary administrative tasks regarding personal books and appointments.
  • Completed required administrative tasks including payroll, scheduling and inventory control.
  • Assisted salon owner with personal administrative tasks.
  • Performed miscellaneous administrative tasks such as preparing bills to clients, ordering, stocking, and maintaining inventory of supplies.
  • Performed administrative tasks such as schedules, sales transactions, close-out procedures and maintained the appearance of the salon.
  • Addressed the needs of co-workers, and completed daily administrative tasks, while attending to customer needs with expediency.
  • Preformed all office administrative tasks to include: inventory, scheduling, banking, payroll, and budget planning.
  • Managed front end and administrative tasks for a busy beauty salon offering a variety of services.
  • Excelled in position requiring the display of a variety of customer service and administrative tasks.
  • Conducted administrative tasks as needed, such as scheduling, answering phones, etc
  • Assorted administrative tasks that ranged from filing to ordering of office supplies.
  • Carried out administrative tasks, including spa and product inventory.
  • Performed administrative tasks such as record keeping and payroll.
  • Train staffs on various administrative tasks.
  • Performed administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties.
  • Coordinate all appointments Quick Books bookkeeping Multiple phone lines Administrative tasks Staff management and communication
  • Market the salon and grow the business Provide exceptional customer service Manage and control expenses Lead and develop a team Administrative tasks

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43. Book Appointments

low Demand
Here's how Book Appointments is used in Salon Manager jobs:
  • Book appointments, reschedule appointments, and take care of any other questions or concerns they may have.
  • Utilized computer programs to: Enter customer information, book appointments, enter employee schedule, etc.
  • Answered phones to book appointments, give price quotes and answer general questions.
  • Manage paperwork and client accounts, process payments, and book appointments.
  • Book Appointments, Sale retail, control inventory, manage salon employees.
  • Greet clients, book appointments & place orders for inventory.
  • Book appointments and maintain social media outlets for the business.
  • Book appointments accordingly based on length of groom.
  • Answer phones, book appointments.
  • Book appointments,Collecting payments for services, & taking care of the customers.
  • Answer multi-line telephone, book appointments and cashier.
  • Book appointments, answer and return calls Receive and ship merchandise Employment taxes and payroll
  • Job Duties Take care of Salon: Answer phones Book appointments Greet Clients Keep shop clean and orderly at all times

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44. Repeat Business

low Demand
Here's how Repeat Business is used in Salon Manager jobs:
  • Increased referral and repeat business by maintaining excellent communication with customers and promoting sales.
  • Create repeat business by developing a long-term relationship with regular customers.
  • Generated repeat business through personalized service and marketing.
  • Build relationship with customers ensuring repeat business.
  • Created an atmosphere where customers are comfortable and satisfied, resulting in repeat business.
  • Designed and implemented marketing plans resulting in high level of referrals and repeat business.
  • Created repeat business by developing long term relationships with regular customers.
  • Created repeat business by developing long-termrelationships with regular customers.
  • Greeted customers, answered questions and made appointments in a courteous manner to ensure maximum revenues and repeat business.

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45. Client Records

low Demand
Here's how Client Records is used in Salon Manager jobs:
  • Maintained client records and formulated reports, including inventory records.
  • Carried out cashing up, as required and managed the computer system for client records, cashed up and stock control.
  • Maintained and updated all client records by way of computer database.
  • Maintain accurate client records with regular courtesy calls and updates.
  • Maintain an accurate and organized client records system.
  • Established client records for maximization of client services.
  • Maintained client records and services provided.
  • Managed client records and service records.
  • Managed personnel & client records.
  • Maintained good client records and abided by the laws governing tanning.

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46. Salon Goals

low Demand
Here's how Salon Goals is used in Salon Manager jobs:
  • Maintained appointment setting retention of customers for personal and salon goals
  • Coached my team to achieve their personal goals as well as the salon goals and also handled conflict resolution.
  • Tasked with handling employee schedule as well as ensure each team member adheres to salon goals and objectives.
  • Manage the daily operation of retail and service goals per stylist as well as weekly salon goals.
  • Trained, developed and motivated staff to achieve salon goals through weekly team meetings.
  • Create promotions and host events, which all resulted in exceeding salon goals.
  • Hired and trained new staff and set and exceeded salon goals.
  • Meet daily and monthly salon goals for products and services.
  • Hire and train new stylist to meet the salon goals.
  • Manage reports and monitor salon goals for growth.
  • Align salon goals to meet company sales plan.
  • Developed salon goals and stylist goals.
  • Set Stylist and Salon goals4.
  • Meet and exceed salon goals.
  • Managed a team of twenty plus stylist to meet and maintain salon goals set by the company.
  • Created and developed a individual stylist goal and retail book to meet our salon goals based on Corporate expectations.
  • Achieved salon goals/retail * Made schedules * Did weekly orders.

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47. Quickbooks

low Demand
Here's how Quickbooks is used in Salon Manager jobs:
  • Analyzed business performance and profitability using MS Excel and QuickBooks Pro to generate and analyze financial reports.
  • Compiled complex information using QuickBooks to generate quarterly and yearly reports.
  • Point Of Sales, QuickBooks Pro, & Microsoft Word software used.
  • Maintain salon inventory on QuickBooks Point of Sale System.
  • Utilized QuickBooks Pro, Excel, Outlook daily.
  • Performed accounting & data entry functions using QuickBooks.
  • Prepare the payroll and quarterly taxes using QuickBooks.
  • Maintained and balanced accounts using QuickBooks Pro.
  • Use and knowledge of QuickBooks.
  • Use computers for various applications, such as QuickBooks or word processing, electronic mail and banking.
  • Balanced and tracked through Quickbooks.
  • Scheduled appointments for clients with myself and other employees using the Salon Programs Quickbooks & Schedulicity systems.

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48. Aveda

low Demand
Here's how Aveda is used in Salon Manager jobs:
  • Prepared payroll biweekly, and managed weekly inventory orders to Aveda Corporate.
  • Scheduled and attended Aveda education.
  • Execute ordering, checking in, stock shelves, inventory, and set displays in accordance with Aveda company standards.
  • Performed skin care and make up needs as well as hair removal procedures following Aveda's skin and spa procedures.
  • Place Aveda, Kevin Murphy, and salon supply orders weekly.
  • Color specialist for Aveda and Bumble and Bumble product line.
  • Received multiple awards from the Aveda Institute for outstanding service
  • Recommended Aveda products/ Met monthly sale goals.
  • Sell and promote Aveda products and Make-Up.
  • Hosted Aveda 'in salon' education classes.
  • Planned, coordinated, and lead events with Yelp, Moms Around SA, Elf Louise, Aveda.
  • Ensured that the Salon and Day Spa were always within the Par Exsolance and Aveda Standards.
  • Completed quarterly Aveda training and ensured the scheduling and completion of technicians Aveda training.
  • Worked with Aveda to ensure salon was followingstandards, and merchandising was correct.
  • Managed 10 station Aveda Concept Salon
  • Attended Aveda Business College and Aveda Advisor Training Program
  • Maintain the principles of Aveda .

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49. Day-To-Day Operations

low Demand
Here's how Day-To-Day Operations is used in Salon Manager jobs:
  • Supervised and managed day-to-day operations to ensure productivity goals were met.
  • Managed day-to-day operations for high-traffic salon based in Beirut.
  • Act as the primary contact for all the salon personnel with a cohesive partnership with General manager for day-to-day operations.
  • Manage, observe, and mentor a staff of 60+; manage all salon/spa day-to-day operations.
  • Serve as owner/operator and fulfill the day-to-day operations of a successful hair care business.
  • Manage day-to-day operations, maintaining supplies and ordering supplies based on expected customer requests.
  • Managed day-to-day operations of Hair Salon with a staff consisting of 10 stylists.
  • Manage the day-to-day operations (scheduling, ordering, etc.)
  • Perform pet grooming, training and all day-to-day operations.
  • Manage the day-to-day operations of the salon.
  • Managed day-to-day operations and staff of 11 estheticians and service executives.
  • Managed all aspects of the Bellevue Salon's day-to-day operations.
  • Trained tan safety expert.Assisted customers and promoted proper health care for indoor tanning.Completed day-to-day operations along with opening and closing procedures.
  • Maintain salon day-to-day operations Employee supervision Schedule upkeep Payroll Inventory

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50. Greeting Customers

low Demand
Here's how Greeting Customers is used in Salon Manager jobs:
  • Welcome and greeting customers that enter the salon.
  • Booked Appointments Inventory Greeting customers Hairstyling doing manicures and pedicures Responsible for AP/AR Ordering supplies Seeing to employees needs also
  • Managed salon staff of 7Stylist, Responsibilities included hair cutting and styling Operating cashier, Greeting customers and scheduling Appointments

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20 Most Common Skill for a Salon Manager

Customer Service22.1%
Hair Extensions12.6%
Weekly Payroll12.4%
Salon Services10%
New Stylists9.5%
Appointment Scheduling3.2%
Staff Members3%
Front Desk2.8%

Typical Skill-Sets Required For A Salon Manager

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
17.8%
17.8%
2
2
Hair Extensions
Hair Extensions
10.1%
10.1%
3
3
Weekly Payroll
Weekly Payroll
10%
10%
4
4
Salon Services
Salon Services
8.1%
8.1%
5
5
New Stylists
New Stylists
7.6%
7.6%
6
6
Appointment Scheduling
Appointment Scheduling
2.6%
2.6%
7
7
Staff Members
Staff Members
2.4%
2.4%
8
8
Front Desk
Front Desk
2.3%
2.3%
9
9
Bank Deposits
Bank Deposits
2.2%
2.2%
10
10
Retail Store
Retail Store
2.1%
2.1%
11
11
Daily Operations
Daily Operations
2%
2%
12
12
Inventory Control
Inventory Control
2%
2%
13
13
Client Relationships
Client Relationships
2%
2%
14
14
Cosmetology
Cosmetology
1.6%
1.6%
15
15
Customer Complaints
Customer Complaints
1.6%
1.6%
16
16
Product Knowledge
Product Knowledge
1.5%
1.5%
17
17
Product Sales
Product Sales
1.3%
1.3%
18
18
Retail Products
Retail Products
1.2%
1.2%
19
19
Sales Goals
Sales Goals
1.2%
1.2%
20
20
Human Resources
Human Resources
1.1%
1.1%
21
21
Phone Calls
Phone Calls
1%
1%
22
22
Client Appointments
Client Appointments
1%
1%
23
23
Inventory Management
Inventory Management
1%
1%
24
24
Salon Sales
Salon Sales
0.9%
0.9%
25
25
Customer Retention
Customer Retention
0.9%
0.9%
26
26
Customer Relations
Customer Relations
0.9%
0.9%
27
27
State Board
State Board
0.8%
0.8%
28
28
Product Inventory
Product Inventory
0.8%
0.8%
29
29
Data Entry
Data Entry
0.8%
0.8%
30
30
Company Policies
Company Policies
0.8%
0.8%
31
31
Staff Training
Staff Training
0.8%
0.8%
32
32
Guest Satisfaction
Guest Satisfaction
0.7%
0.7%
33
33
POS
POS
0.6%
0.6%
34
34
Salon Management
Salon Management
0.6%
0.6%
35
35
Special Events
Special Events
0.6%
0.6%
36
36
Weekly Schedules
Weekly Schedules
0.6%
0.6%
37
37
New Clients
New Clients
0.6%
0.6%
38
38
Product Orders
Product Orders
0.6%
0.6%
39
39
Goal Setting
Goal Setting
0.6%
0.6%
40
40
High Standards
High Standards
0.6%
0.6%
41
41
Service Sales
Service Sales
0.5%
0.5%
42
42
Administrative Tasks
Administrative Tasks
0.5%
0.5%
43
43
Book Appointments
Book Appointments
0.5%
0.5%
44
44
Repeat Business
Repeat Business
0.4%
0.4%
45
45
Client Records
Client Records
0.4%
0.4%
46
46
Salon Goals
Salon Goals
0.4%
0.4%
47
47
Quickbooks
Quickbooks
0.4%
0.4%
48
48
Aveda
Aveda
0.4%
0.4%
49
49
Day-To-Day Operations
Day-To-Day Operations
0.4%
0.4%
50
50
Greeting Customers
Greeting Customers
0.4%
0.4%

117,205 Salon Manager Jobs

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