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Become A Salon Receptionist

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Working As A Salon Receptionist

  • Interacting With Computers
  • Performing Administrative Activities
  • Performing for or Working Directly with the Public
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • $27,227

    Average Salary

What Does A Salon Receptionist Do

Receptionists perform administrative tasks, such as answering phones, receiving visitors, and providing general information about their organization to the public and customers.

Duties

Receptionists typically do the following:

  • Answer telephone calls and take messages or forward calls
  • Schedule and confirm appointments and maintain calendars
  • Greet and welcome customers, clients, and other visitors
  • Check visitors in and direct or escort them to specific destinations
  • Inform other employees of visitors’ arrivals or cancellations
  • Enter customer data and send correspondence 
  • Copy, file, and maintain paper or electronic documents
  • Handle incoming and outgoing mail and email

Receptionists are often the first employee of an organization to have contact with a customer or client. They are responsible for making a good first impression for the organization, which can affect the organization’s success.

The specific responsibilities of receptionists vary depending on where they work. Receptionists in hospitals and doctors’ offices may collect patients’ personal information and direct patients to the waiting room. Some may handle billing and insurance payments.

In beauty or hair salons, they schedule appointments, direct clients to the hairstylist, and may serve as cashiers.

In factories, large corporations, and government offices, receptionists also may provide a security function. For example, they control access, provide visitor passes, and arrange to take visitors to the proper office.

When they are not busy with callers or visitors, receptionists perform other office tasks, such as processing documents or entering data.

Receptionists use telephones, computers, and other office equipment such as scanners and fax machines.

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How To Become A Salon Receptionist

Although hiring requirements vary by industry and employer, receptionists typically need a high school diploma and good communication skills.

Education

Receptionists typically need a high school diploma or equivalent, and employers may prefer to hire candidates who have experience with certain computer software applications. Courses in word processing and spreadsheet applications can be particularly helpful.

Training

Most receptionists receive short-term on-the-job training, usually lasting a few days to a week. Training typically covers procedures for visitors, and for telephone and computer use. Medical and legal offices also may instruct new employees on privacy rules related to patient and client information.

Advancement

Receptionists may advance to other administrative positions with more responsibilities, such as secretaries and administrative assistants. Advancement opportunities often depend on the employee’s experience in using computer applications, such as word processing and spreadsheet applications.

Important Qualities

Communication skills. Receptionists must speak and write clearly so that others may understand them.

Customer-service skills. Receptionists represent an organization. As a result, they should be courteous, professional, and helpful toward the public and customers.

Integrity. Receptionists may handle client and patient data, especially in medical and legal offices. They must be trustworthy and protect their clients’ privacy.

Interpersonal skills. Receptionists should be comfortable interacting with people, even in stressful situations.

Organizational skills. Receptionists take messages, schedule appointments, and maintain employee files. They need good organizational skills to manage their diverse responsibilities.

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Do you work as a Salon Receptionist?

Salon Receptionist Demographics

Gender

Female

88.8%

Male

8.6%

Unknown

2.6%
Ethnicity

White

58.4%

Hispanic or Latino

19.6%

Black or African American

11.3%

Asian

7.1%

Unknown

3.5%
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Languages Spoken

Spanish

54.3%

French

17.1%

Hindi

5.7%

Filipino

2.9%

Vietnamese

2.9%

German

2.9%

Japanese

2.9%

Gujarati

2.9%

Arabic

2.9%

Korean

2.9%

Italian

2.9%
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Salon Receptionist Education

Schools

College of Southern Nevada

7.5%

University of Alabama

6.0%

Paul Mitchell-The School

6.0%

University of Nevada - Las Vegas

6.0%

Florida Gulf Coast University

6.0%

California State University - Long Beach

6.0%

Northern Virginia Community College

6.0%

California State University - Fullerton

4.5%

Regency Beauty Institute

4.5%

Ashford University

4.5%

Arizona State University

4.5%

Virginia Commonwealth University

4.5%

Santa Rosa Junior College

4.5%

Palm Beach State College

4.5%

Grand Valley State University

4.5%

Kaplan University

4.5%

Douglas J Aveda Institute

4.5%

Fashion Institute of Technology

4.5%

Empire Beauty School

4.5%

University of Idaho

3.0%
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Majors

Cosmetology

19.2%

Business

15.3%

Criminal Justice

6.2%

Psychology

6.2%

Nursing

5.9%

General Studies

4.1%

Communication

4.1%

Liberal Arts

3.8%

Health Care Administration

3.8%

Pharmacy

3.8%

Sociology

3.8%

Biology

3.5%

Education

2.9%

English

2.9%

Specialized Sales And Merchandising

2.7%

Accounting

2.7%

Medical Assisting Services

2.4%

Graphic Design

2.4%

Fine Arts

2.1%

Medical Technician

2.1%
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Degrees

Other

46.9%

Bachelors

26.6%

Associate

11.2%

Certificate

5.3%

License

3.9%

Masters

3.7%

Diploma

2.2%
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Top Skills for A Salon Receptionist

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  1. Scheduling Appointments
  2. Customer Service
  3. Skin Care
You can check out examples of real life uses of top skills on resumes here:
  • Managed salon by scheduling appointments, evaluating sales, recording inventory, and maintaining tanning equipment
  • Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
  • Use Spa Soft, answer phone calls and provide guest with information on services and follow up with booking appointments.
  • Answered telephone calls and made appointments electronically for stylists.
  • Greeted customers arriving at the salon and provided them with the information regarding salon services and answer any service related questions.

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Top Salon Receptionist Employers

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Jobs From Top Salon Receptionist Employers

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