Remote Customer Service Representative - Product Testing
Work from home job in Tupelo, MS
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Data Entry Product Support - No Experience
Work from home job in Booneville, MS
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Quality Analyst - Remote
Work from home job in Tupelo, MS
Description & Requirements Maximus is seeking a detail-oriented and experienced Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met.
- Collaborate in developing new procedures and update existing procedures when changes occur.
- Analyze reports on operational performance and provide solutions to identified issues.
- Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues.
- Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project.
- Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate.
- Assist with monitoring performance and meeting contractual requirements using system applications.
- Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows.
- Assist with staff training for the purpose of achieving and maintaining quality program goals.
- Analyze effectiveness of key initiatives and quality improvement efforts.
- Perform other duties as assigned by management.
• Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team.
• Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting.
• Assist the center with taking calls as needed to support operations and maintain service levels.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
• Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback.
• Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets.
• Maintain strong organizational skills to effectively track monitors across different lines of business
• Collaborate in the development and revision of procedures in response to operational changes.
• Analyze operational and quality data to identify trends, gaps, and opportunities for improvement.
• Make recommendations based on data analysis to enhance performance and service delivery.
• Participate in and contribute to calibration sessions to ensure consistency in quality evaluations.
• Assist in training initiatives aimed at improving agent performance and overall quality scores.
• Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents.
• Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making.
• Take calls as needed to support center operations and maintain service levels.
• Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics.
• Perform other duties as assigned by management.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
50,000.00
Maximum Salary
$
61,000.00
Easy ApplyEntry Level Sales Reps - Flexible Schedules
Work from home job in Tupelo, MS
Vector Marketing is looking to fill part-time sales positions right away. Request an interview today and start work within the week. details? Our reps sell Cutco products through one-on-one appointments, explaining the products, and placing any orders. Previous work experience isn't required, we are just looking for people who enjoy working with others.
Reps are paid $25.00 base-appt that isn't based on sales or results, but they can earn more based on commission. If they have an off week, they still get paid for the work they did, but can earn more based on performance.
We help reps create a schedule that works best for them. Some work as much as possible, some part time, and others are just looking to make some extra income around their classes, other jobs, and family obligations. Semester break work schedules are available for anyone looking for temporary work.
Our Cutco products are used in the kitchen and some outdoor tools as well. Previous knowledge about home goods, sales, or work experience is not needed. We are just looking for people who enjoy working with others.
We've been training people to do well for over 40 years. Even if someone doesn't stay with us long term - the sales, networking, and communication skills they build are needed for every field. Reps work locally after training. Meetings and training are held in the office.
What are the basic requirements?
- Enjoys working with others
- All ages 18 + or 17 and graduating in 2025 are encouraged to apply
- Some conditions apply
- Able to interview within the week
- Willing to learn and apply new skills
Who would do well here?
People who have done well with us have had experience in all different lines of work - retail, fast food, cashier, grocery store clerk, work from home jobs, administrative assistant, receptionist, server, landscape, warehouse worker, and in just about any field you can imagine. We also welcome applicants who haven't had any work experience. If they have a positive attitude and enjoy working with people, they can do well here.
If you think you would be a great fit for our sales team, fill out contact information and a receptionist will send you a text about setting up an interview with a manager. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age.
Territory Manager-Remote
Work from home job in Tupelo, MS
Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.
Job Description
Priority1, Inc. , a dynamic nationwide company, is now seeking transportation professionals for business-to-business product/service sales in Tupelo. We are looking for enthusiastic, polished, hardworking candidates who want to have a career in sales! Priority1 is a premier consulting and contract logistics company, specializing in LTL, Truckload, Air Freight, and Warehouse services. We are growing at a rapid pace and we are looking to add new outside Territory Managers to the Tupelo market.
The Territory Manager sales position offers potential candidates the opportunity to establish superior selling skills, offer a large business solution in a small-to-mid size business environment, and grow into a Senior Territory Manager/Regional Sales Manager position by gaining valuable experience selling to executive level decision makers (i.e.) Owner, CEO, CFO, President, and Vice President. This outside sales position is focused on new business acquisition. The freight shipping industry has an unlimited prospect base. The Priority1 value proposition delivers best in class solutions for customers, while also reducing their operating cost. This Territory Manager position is the start of a career path that creates consistent personal and professional growth as well as a great income opportunity.
Snapshot of Territory Manager Position at Priority1
-Prospecting New Business (There is a lot of B2B Door-to-Door Cold Calling Involved)
-Develop Lead Generation and Utilize CRM to Track Activity
-Selling and Setting Up New Accounts
-Managing Accounts You Sell
Training and Development At Priority1, we believe supporting our Territory Managers (TM's) through best-in-class training and development. New hires can expect three weeks of corporate training inside of their first 24 months, with the potential for additional Senior TM trainings and management trainings further into their career. All trainings take place in Little Rock, AR and are led by the Executive Development Team, who themselves started in sales. Also, new Territory Managers get integrated into the “Fast Start Program” immediately after Basic Sales Training in Little Rock. The Fast Start Program includes 3 months of in-the-field training with Upper Management.
Rewards and Recognition We recognize our talent often because we understand how important it is to acknowledge superior performance. Motivated, competitive individuals can expect to have their accomplishments recognized in front of their peers and in front of the entire organization.
Requirements of a Priority1 Territory Manager
-2 years of freight sales experience preferred
-Bachelor's Degree preferred (deal courses in business, marketing and/or communication preferred but any major will work as long as you have a passion for sales)
-Involvement in campus activities (athletic backgrounds highly recommended)
-Naturally enthusiastic and energetic
-Polished and professional appearance and demeanor
-Determined to be part of a winning team
-A burning desire to be successful
Compensation
-Competitive base salary + Uncapped Commission + $500 Monthly Car Allowance + Reimbursement for Gas Receipts
-Medical Insurance with premiums paid at 100% for employees AND dependents
-Dental Insurance 100% paid for Employee
-Vision Insurance
-HSA with Employer Contributions
-Life Insurance
-Short Term Disability
-Long Term Disability
-401(k) Plan
-Profit Sharing: Typical annual contribution of 15% of total eligible compensation
-Paid Holidays AND PTO
-Cancer, Critical Illness, and Accident Policies available
Priority-1, Inc. will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please email ***********************.
Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Auto-ApplyWork From Home
Work from home job in Tupelo, MS
Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a strong desire for a long-lasting career. We're looking for individuals who are eager to start their journey with us and are committed to personal and professional growth.
What We Offer:
Full-time virtual career, offering the flexibility to work remotely.
Average 1st yr $67-75K / Avg 2nd yr $1128K commission + bonuses.
Life-long residual income through renewals.
Unionized position with stock options.
Excellent benefits package: medical, dental, prescription coverage.
Exceptional training with experienced agents and managers.
Leads provided: no calling family or friends, no cold calls.
Flexible hours: a fulltime career, but you choose when you work.
Opportunities for advancement and recognition.
Dynamic Team Environment: a thriving virtual workplace atmosphere.
Comprehensive training and ongoing support.
Qualities We Value:
Openness to learn and be coached.
Outgoing, friendly, positive, and approachable personality.
A strong desire to help others to provide valuable advice and services.
Effective communication skills: your ability to connect is crucial.
Sales or customer service experience is advantageous but not mandatory.
Your Qualifications:
Laptop or computer with camera is required.
Possession of, or willingness to obtain a life & health license.
Basic computer literacy is essential.
Must reside in North America.
Your Job Responsibilities:
Contact the leads we provide to schedule virtual meetings with clients.
Present benefit programs to enroll new clients and cultivate relationships with them.
Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
Client Outreach Specialist
Work from home job in Tupelo, MS
Job DescriptionA New Path for People Who Know They're Meant for More
Every now and then, a person realizes they've outgrown their current environment. They're capable, dependable, hardworking - but stuck in a role where their effort isn't reflected in their progress.
If that feels familiar, you're exactly who this opportunity was built for.
At Talent Find Professional, we help individuals grow into stable, meaningful careers with long-term potential.
We operate with a clear mission: provide guidance, structure, and a dependable plan for people who want to move their life forward.
You won't chase uninterested prospects.
You won't cold call.
You won't knock on doors.
Instead, you'll work with individuals who have already expressed interest and are simply looking for clarity, communication, and support.
Responsibilities
Learn and follow our structured systems to deliver a consistent client experience
Connect with individuals who have previously requested information
Hold scheduled phone or virtual consultations
Maintain organized communication with clients and internal teams
Support ongoing client needs with professionalism and reliability
Participate in weekly development meetings and mentorship sessions
Build strong long-term relationships with clients using company-supported outreach
Follow established benchmarks tied to professional development
Qualifications
Customer service or client-facing experience preferred (3+ years ideal, but not required)
Comfortable using digital tools, CRM platforms, and virtual meeting software
Strong communicator with dependable follow-through
Coachable, self-directed, and willing to learn
Professional presentation and strong people skills
Organized, reliable, and able to adapt to client needs
Requirements
Ability to maintain a flexible schedule based on client availability
Reliable smart device, computer, and internet connection
Ability to pass a background check
Ability to obtain state-required credentials (we provide guidance and support if you don't yet have them)
Benefits & Culture
Structured training and ongoing mentorship
Performance-based earning structure with advancement opportunities
Leadership pathways available for consistent performers
Incentive programs available for qualifying team members
Discounted options for personal health and protection programs
Supportive, team-focused culture designed for long-term growth
Flexible scheduling to help you maintain balance
Work Completely From the Comfort of your Home.
Why Talent Find Professional?
Because we believe people grow best when they are supported, guided, and given a clear path forward.
Here, you're not just taking a role - you're building stability, developing skills, and contributing to something meaningful.
If you're coachable, driven, and ready for a long-term professional opportunity, we'd like to talk to you.
This IS 1099 Commission Only. This is a remote position.
(Remote) Data Entry Research Panelist Work From Home
Work from home job in Tupelo, MS
Work From Home, Entry Level Data Entry Clerk As A Research Participant
We are looking for people who want to work remotely from home. You'll need an Internet connection and a mobile device or computer.
We need folks who want to do tasks, micro tasks, work at home opinion panels, online focus groups, product testing, research trials and more.
This is not a normal 9-5 job, but a fun way to earn extra cash working from home part time on the fly - work when you want.
Apply today for free and start earning.
Work from home from any location, any hours, any day. Your choice.
All backgrounds welcome:
Work from home, part time, Amazon, customer service representative, medical professional, remote work at home, drivers, administrative assistant, work from home customer service representative, registered nurse, web developer, assistant manager, pharmacy technician
Requirements:
Education varies by study - all education levels accepted
Current USA resident
Speak, read and understand English / Spanish a plus as more opportunity is available to you
Able to focus and follow through
This is a remote work from home part time gig, you'll need a computer, laptop or mobile device.
Microsoft Word or Excel helpful as a tool to keep yourself organized, but not mandatory
Here's what you need to get started
LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone.
Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute.
Backgrounds in Customer Service, Administrative Assisting, Sales and Sales Support helpful but not mandatory
Pay Info:
Up to 250 hr. per single research study session
up to $3,000 per multi-session research study
We look forward to working with you! Connect with us via email by applying to this posting!
This is for those with any work backgrounds such as Amazon, customer service representative, medical professional, drivers, medical receptionist, our folks come from all backgrounds!
Insurance Sales Representative (Remote/Hybrid | Local Territory)
Work from home job in Pontotoc, MS
Job DescriptionInsurance Sales Representative (Remote/Hybrid | Local Territory)
Company: Compass Business Group Compensation: $75,000$95,000 per year (Draw Pay + Commission + Bonuses) Schedule: MondayFriday, occasional weekends as needed
Employment Type: Full-Time | Independent Contractor
About Us
At Compass Business Group, we help protect families, teams, and small businesses through supplemental insurance solutions. Our mission-driven team thrives on service, integrity, and results empowering you to make a meaningful impact while building a successful career.
If you're an EMT, firefighter, or public safety professional, you already know what it means to serve others under pressure. That same courage and commitment can translate into a rewarding new path in insurance sales.
What You'll Do
Build and maintain strong relationships with local business owners and clients
Conduct in-person consultations and engaging group presentations (1100+ attendees)
Manage your schedule, appointments, and follow-ups with professionalism
Collaborate with a supportive team while driving your own success
Achieve goals through consistent effort, service, and initiative
What We Offer
Comprehensive training & mentorship no prior sales experience required
Weekly draw pay, plus commissions, bonuses, and incentive programs
Leadership and advancement opportunities for high performers
Incentive trips, cash bonuses, and stock programs
Flexible schedule once your client base is established
A collaborative, purpose-driven culture where your work truly matters
Who You Are
Motivated by purpose, performance, and helping others
Professional, confident, and resilient under pressure
Excellent communicator comfortable presenting to individuals and groups
Licensed in Health & Life Insurance (or willing to obtain we reimburse licensing costs!)
EMT or firefighter experience is a strong plus
Why Join Compass
At Compass Business Group, we believe that courage and compassion are the foundation of great careers. You'll have the freedom to grow your income, the support to master your craft, and the opportunity to make a lasting difference in your community.
? Apply today to start protecting families and businesses while building a career that rewards service, purpose, and performance.
Learn more: ****************************
WCA Physiotherapist Functional Assessor - Hybrid
Work from home job in Tupelo, MS
Description & Requirements WCA - Physiotherapist Functional Assessor Central England, Wales and Scotland Monday to Friday - 09:00 - 17:00 £41,500 Do good. Be great as a physio. Are you a Registered Physiotherapist seeking flexible working, a better work-life balance and an opportunity to make a difference?
About the role
As a Physiotherapist Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life. You'll work on complex cases involving chronic pain disorders and neurological, physical and mental health conditions while your compassion and experience helps customers move forward with their lives.
The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive. You'll begin with 6 weeks of training before assessing customers and have ongoing support and mentorship in your role with us.
Duties and responsibilities
Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life
Produce Work Capability Assessment (WCA) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits
Develop your clinical knowledge and assessment skills with the support of regular feedback and supervision
Requirements
Valid HCPC registration number
At least 1 year of broad post-registration experience gained within or outside of the NHS
You MUST have the right to work in the UK - we cannot offer sponsorships
Excellent oral and written communication skills
Comfortable using computer software to type and produce detailed reports
What we offer
£41,500 salary
Flexible working - full time, part time and hybrid
No bank holidays, evenings or weekends
Leading maternity and paternity paid leave
Bank holidays plus 25 days' holiday with the option to buy or sell 5 days
Ongoing CPD, clinical development and reimbursed validation fees
£2,000 for referring a friend
Life insurance and Medicash Healthcare Cash Plan
In-person clinical conferences held annually
Join us and become part of a team that's making a real difference to people's lives.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
41,500.00
Maximum Salary
£
41,500.00
Senior Tax Manager
Work from home job in Tupelo, MS
Remote Opportunity for Candidates from Mississippi, Tennessee, Alabama, and Georgia
If you are looking for a leading innovative firm, that provides a culture and work environment that you are encouraged and supported to develop and grow in your career. An environment that has been described by team members as ethical, friendly, fast paced, and a fun environment that feels like family. A firm whose leaders' doors are always open for all team members, leaders that understand the importance of family, and leaders that support a true work life balance. Then look no further than Byrne Zizzi, CPA.
Byrne Zizzi, CPA, PLLC is a growing firm because we are a relationship focused, innovative firm with a focus on educating clients and team members to plan for the future and have been blessed to have built relationships with our current clients and partners that have referred us to new clients! We have offices located in Tupelo, Oxford, Houston, and Aberdeen.
We are looking for a Senior Tax Manager to join our growing firm that will be responsible for managing an increased volume of clients and projects tax plans, reports and compliance. Preparation and review of all tax filings and reporting in compliance with all regulations required. Evaluates tax implications of company activities and develop strategies to minimize tax obligations. Advises management on future changes to tax regulations and possible implications for the organization. Directly responsible for managing, training, and development of multiple direct reports which may include Associates, Senior Associates, and Manager.
Essential functions
Oversight of challenging and complex federal and state tax returns and final review of tax projects for individuals, partnerships, trusts, and corporations.
Managing an increased number of clients and projects to be completed.
Proven experience in effectively hiring and supervising professional staff.
Working with direct reports on setting clear deadlines and priorities.
Recognizing, coaching, and development and growth of direct reports.
Building and implementing new ideas and recommendations for continued improvement of processes for the betterment of our team members, clients, and Firm.
Deliver comprehensive, long-term tax strategies and consulting services.
Participate in the proposal process for potential new clients including the development of strategic tax planning.
Accurately scope a new project and construct a fee estimate/budget.
Effective prioritization of work based on deadlines and commitments; meets those deadlines and commitments by meeting productivity and efficiency standards.
Build, develop, and maintain positive client relationship by providing timely and unmatched client service while exceeding client expectations.
Assists in development of others by taking the time to teach other information/skills that are critical to their current and future work; makes yourself available to answer questions and is responsive.
Promote firm services to existing and prospective clients.
Effectively navigate various software programs and tools used by the firm.
Perform other duties as needed.
Competencies
Professional with excellent oral and written communication skills, including the ability to explain complex tax issues to others.
Attention to detail and dedication to producing quality work and avoiding negligent errors.
Proven experience in training, mentoring and developing of team members skills.
Demonstrates organizational and time management skills with proven ability to meet deadlines and commitments.
Builds long term, trusted, and respected relationships with clients and team members by being a team player who has demonstrated integrity, accountability, and confidentiality.
Ability to problem solve and develop solutions and adapt solutions to other similar circumstances.
Ability to work effectively with others and enhance team-orientated environment.
Proficient with MS Office Suite and ability to embrace and learn new technology with ease.
Supervisory responsibilities
Supervises multiple team members.
Work environment
The work environment is an air-conditioned office setting with lighting and minimal noise.
Physical requirements:
Sedentary work.
Requires the ability to operate standard office equipment and keyboards. Repetitive motion and substantial movements (motions) of the wrists, hands, and/or fingers.
Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading
Speaking - Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers through the telephone or in person.
Hearing - The ability to hear, understand, and distinguish speech and/or other sounds (alarms) in person or through telephone.
Must have the ability to walk short distances and drive a vehicle to other office locations or to meet with clients.
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Travel required
May travel as needed to other Byrne Zizzi locations or to meet with clients at their location.
Required education and experience
Bachelor's degree in Accounting, Finance or related field.
A current CPA license.
Seven (7) years' tax experience at a CPA firm.
Two (2) years' experience leading others.
Preferred education and experience
Experience with Thompson Reuters Suite.
Intermediate to advanced experience with spreadsheets including creating formulas, using look up, and the ability to manage and analyze data.
Desire to grow professionally by taking ownership of career and technical development while actively networks professionally while maintaining existing contacts and associates.
Sales Retention Account Associate - Florida Support
Work from home job in Tupelo, MS
Work Situation This will be a hybrid work situation, with a 50% in-office expectation. Our office address in Tupelo is: 499 South Gloster, Ste B2 - Tupelo, MS 38801. Candidates need to be local to the area. The work schedule is Mon-Fri 7am-4pm. Quick Snapshot
In this position, you will become a retention expert! You'll split your time between inbound and outbound calls with our customer base to resolve issues and secure updated service level agreements, utilizing new technology to facilitate the outreach process. You will learn effective negotiation techniques that will enable you to "Save, secure, and convert" customers who want to cancel their contracts with us, while also upselling and closing new business when the opportunity arises.
About You (The Ideal Candidate)
You are extremely organized and have an innate ability to multi-task effectively. You love using the phone. You love to not only talk with people but want to truly help them. We're looking for a customer champion - someone who wants to listen to their needs and find ways that we can continue to service them better than anyone else in the industry.
Job Summary
The Account Associate I (AA) serves as a key point of contact for WM's Small/Medium business customers. Operating as part of a team-based queue, the AA focuses on retaining and growing the team's book of business. Through effective management of inbound call requests and proactive customer outreach, the AA maintains a net positive business performance by preventing customer cancellations and securing updated contract agreements. Success in this role is achieved through sound retention strategies, effective negotiation skills, and alignment with WM's growth objectives.
Essential Duties and Responsibilities
* Communicates in a focused and compelling way that drives customers' thoughts and actions.
* Utilizes appropriate change management processes to meet the demands of the sales role.
* Controls sales assignments by allocating necessary time to retention and acquisition goals, requirements, and opportunities.
* Explores alternatives to reach mutually beneficial sales agreements that gain customers' acceptance and commitment.
* Contributes to individual and shared responsibilities in a team environment.
* Navigates through multiple systems, sales tools, and processes ensuring accurate documentation when executing customer interactions.
* Uses WM sales productivity software tools accurately and consistently (i.e. Salesforce.com/Customer Relationship Management and Pricing Tools.)
* Analyzes reports as needed and/or handles general administrative duties as appropriate.
Qualifications
Required Qualifications:
* High School Diploma or GED (accredited)
* 1 year Business-to-business account management, inside sales (phone based sales), and/or customer service experience that includes a sales component
Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
* Repetitive Motions
* Eye/Hand/Foot Coordination
* Sitting
* Talking
* Hearing
Work environment: This job will split time between working from home and in the office. When in the office, it's in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
Benefits
You'll receive a top-notch benefits package, including Medical, Dental, Vision, Life Insurance and Short and Long Term Disability. We have a great Employee Stock Purchase Program (ESPP), a fantastic company match on 401K (4.5% with NO vesting period), generous vacation and sick time, and we'll also help pay for continuing your education!
If this sounds like the opportunity that you have been looking for, please click Apply.
Auto-ApplyMental Health Therapist - LPC/LCSW/LP
Work from home job in Tupelo, MS
Sageberry Psychology is hiring experienced, independently licensed clinicians to support our growing client base. This position offers the flexibility to work remote, hybrid, or in-person, as well as the opportunity to build a caseload that matches your specialties and clinical strengths.
Responsibilities:
Provide individual therapy using evidence-based interventions
Conduct diagnostic assessments and create treatment plans
Maintain accurate, timely documentation in compliance with standards
Collaborate with clients to set goals and review progress
Participate in team consultations and professional development
Adhere to HIPAA, ethical, and legal requirements
Maintain active licensure and CE requirements
Qualifications:
Master's or Doctoral degree in Counseling, Social Work, Psychology, or related field
Unrestricted Mississippi license (LPC, LCSW, or LP)
Experience with diverse populations preferred
Strong clinical reasoning and familiarity with EHR systems
Excellent communication and organizational skills
Ability to work independently and within a multidisciplinary team
What We Offer:
Flexible work structure (remote, hybrid, or in-person)
Competitive compensation
Collaborative and supportive clinical environment
Client assignments based on clinical competencies
Opportunities for growth and continuing education
Administrative support for scheduling and billing
How to Apply:
Apply now to this ad. Submit your resume/CV, cover letter, references, and proof of licensure to *********************** if not included with your resume file submitted.
Easy ApplySite Coordinator
Work from home job in Tupelo, MS
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
In this role you will act as the first point of contact for customers who attend the AC to undergo their Assessment with the Health Practitioner (HP).
You will be responsible for supporting our customers and claimants who visit the AC along with our HPs who work out of the AC.
As an integral part of the PIP team you will primarily be responsible for the day to day running of one of our
Assessment Centres (AC) supporting a team of Health Practitioners who conduct PIP assessments from the site.
Salary - £24,570
FTC until October 2026.
Role is hybrid, you will be based from home and the Doncaster office.
• Act as the front face of Maximus managing the customer experience for all visitors and staff attending the AC, working at all times to maintain the highest levels of customer service
• Provide support to customers across a variety of activities e.g. answering general questions about the PIP assessment, assisting with enquiries on expenses claims from customers who have incurred costs to attend the AC
• Ensure the AC is fully prepared for the start of each day, in terms of equipment/supplies and general appearance - ordering supplies/equipment/stationary as required to ensure sufficient stocks are maintained at all times
• Manage the appointment arrivals board ensuring systems keep up to date and in good order
• Provide general support to HPs based or attending the AC
• Act as the key point of contact for the HPs for any IT issues, ensuring they are escalated to the correct team, monitoring the issue through to resolution - escalating to manager if appropriate
• General administration duties; e.g. answering the telephone, copying, documents etc
Key Contacts & Relationships:
Internal
Health Professionals
Senior Site Coordinator
Service Delivery Manager
Qualifications & Experience
• Understanding of claimants needs and appropriately responding in a caring manner when required
• Excellent communication and interpersonal skills
• Excellent planning and organization skills
• Proficient in the use of Microsoft office package
• Demonstrable influencing skills to support the delivery of an excellent customer experience
• Ability to maintain and develop working relationships
• Experience of working effectively in a customer facing environment
• Resilience and ability to deal with setbacks constructively and work to resolution of issues
• Able to demonstrate a clear attention to detail, ensuring that all relevant documentation is collated and correct,
• Work cohesively as part of a medical and non medical team of individuals
• Willingness to travel as required by the business to cover at alternate ACs for absence
Experience of a similar role within healthcare field is desirable
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
24,570.00
Maximum Salary
£
24,570.00
Product Manager - Client Portal
Work from home job in Tupelo, MS
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Product Manager focusing on our Client Portal at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As a Product Manager driving the product vision and roadmap for our Client Portal website, you'll be responsible for aligning the product strategy with MMA's strategic objectives while understanding the unique needs of our clients across various regions. You will engage with senior stakeholders, including national and regional leaders, to gather insights and prioritize features that enhance client satisfaction and business outcomes.
You will collaborate with cross-functional delivery teams, leveraging your understanding of Agile methodologies to provide the vision that enables them to execute their work effectively. Strong collaboration with the delivery team is essential. With a strategic mindset and the ability to balance competing priorities alongside deep insurance knowledge, you will play a key role in developing a product that effectively serves the diverse needs of small and mid-sized businesses across multiple regions and lines of business.
As a Product Manager, you will ensure that the product adheres to the established vision and that the roadmap gains traction. You will own the relationship with key stakeholders and strive to understand their broader challenges to provide effective support.
Key Responsibilities
* Product Strategy & Vision:
* Establish a compelling and clear product vision for the Client Portal that aligns with Marsh McLennan Agency's mission and strategic goals
* Develop a product roadmap that prioritizes features and enhancements based on client needs, market trends, and business objectives. Collaborate with regional stakeholders and various lines of business to ensure the roadmap reflects the diverse requirements of clients across multiple regions while supporting MMA's overall growth strategy
* Insurance Expertise:
* Bring a strong background in insurance with a comprehensive understanding of all lines of business within the insurance sector, as you will need to cover all lines or partner with subject matter experts
* Stakeholder Collaboration:
* Collaborate with business stakeholders, including the COO and CEO in each region, to gather insights and understand national and regional priorities
* Engage and collaborate with delivery cross-functional teams, including engineering, design, marketing, and customer support, to deliver high-quality features tailored to our diverse client base
* Feature Development:
* Work closely with the Product Owner to provide the vision and features necessary for the delivery team to execute their work effectively. You will collaborate with the delivery team to ensure alignment with business goals and communicate these objectives clearly
* Collaborate with the Product Owner to continuously prioritize and manage the product backlog, ensuring it reflects the most current client needs and business objectives. Regularly update the roadmap to align with evolving stakeholder feedback and market trends, ensuring it serves as a dynamic guide for the development team
* While you won't be responsible for the timely delivery of features and enhancements, you will support the Product Owner in ensuring that the product adds value to our clients while balancing the diverse needs of different regions
* Strategic Mindset:
* Bring a strategic mindset to navigate and balance competing priorities across diverse regions, ensuring that the Client Portal aligns with and supports the overarching business strategy of MMA
* Proactively identify and capitalize on opportunities for innovation and differentiation within the Client Portal space. Drive initiatives that enhance MMA's service offerings
* Conduct analyses of product performance metrics and user feedback to guide strategic decision-making and inform future development efforts. Use insights to optimize the client experience and ensure that the product continually meets client expectations
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
* 8+ years of experience in product management, preferably with a focus on web applications or client portals in the insurance or financial services industry
* Bachelor's degree in Business, Computer Science, or a related field. MBA preferred
* Previous insurance agency/brokerage experience is a must-have
* Proven track record of delivering successful digital products that enhance client engagement across multiple groups
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills to collaborate effectively with various stakeholders across regions
* Familiarity with Agile methodologies and project management tools (e.g., ADO, JIRA, Trello)
* Understanding of web development technologies and frameworks
* Experience with data analytics tools and techniques to measure product performance
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
* Generous time off, including personal and volunteering
* Tuition reimbursement and professional development opportunities
* Remote work
* Charitable contribution match programs
* Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
* Instagram
* Facebook
* X
* LinkedIn
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-REMOTE
The applicable base salary range for this role is $94,500 to $165,300.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Applications will be accepted until: January 12, 2026
PIP Paramedic Functional Assessor - Hybrid
Work from home job in Tupelo, MS
Description & Requirements PIP - Paramedic Functional Assessor Hybrid working in assessment centres across North West England, Yorkshire and North East England Monday to Friday - 09:00 - 17:00 £37,800 Do good. Be great as a paramedic. Are you a Paramedic seeking flexible working, a better work-life balance and a rewarding career outside of the ambulance service?
About the role
As a Paramedic Functional Assessor at Maximus, you'll use your clinical responder experience to understand how a person's disability or health condition affects their daily life. You'll work on complex cases involving physical and mental health conditions and chronic pain disorders, while your compassion and experience helps customers move forward with their lives.
The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive. You'll begin with 6 weeks of training before assessing customers and have ongoing support and mentorship in your role with us.
Duties and responsibilities
Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life
Produce Personal Independent Payment (PIP) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits
Develop your clinical knowledge and assessment skills with the support of regular feedback and supervision
Requirements
Valid HCPC registration number
At least 1 year of broad post-registration experience gained within or outside of an NHS ambulance trust
You MUST have the right to work in the UK - we cannot offer sponsorships
Excellent oral and written communication skills
Comfortable using computer software to type and produce detailed reports
What we offer
£37,800 salary
Flexible working - full time, part time and hybrid
No bank holidays, evenings or weekends
Leading maternity and paternity paid leave
Bank holidays plus 25 days' holiday with the option to buy or sell 5 days
Ongoing CPD, clinical development and reimbursed validation fees
£2,000 for referring a friend
Life insurance and Medicash Healthcare Cash Plan
In-person clinical conferences held annually
Join us and become part of a team that's making a real difference to people's lives.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
37,800.00
Maximum Salary
£
37,800.00
REMOTE Entry Level Sales Rep
Work from home job in Tupelo, MS
Job Description ----------------- We are seeking a motivated and goal-oriented Entry Level Sales Representative to join our remote team in the Financial Services industry. As an Entry Level Sales Rep, you will be responsible for utilizing your computer skills to follow up with leads, build relationships with clients, and match clients with appropriate solutions. The ideal candidate should possess a strong work ethic, be self-motivated, and exhibit servant leadership qualities.
Responsibilities:
Utilize computer skills to identify and pursue new sales opportunities
Build and maintain relationships with clients to understand their financial needs
Provide excellent customer service and support to clients
This is a 1099 - 100% Commission pay structure where you will earn what you know you are worth!
RequirementsRequirements:
0-1 year of experience in sales or a related field
Strong computer skills
Self-motivated with excellent work ethic
Servant leadership qualities
Goal-oriented mindset
If you are a driven individual with a passion for sales and a desire to excel in the Financial Services industry, we encourage you to apply for this remote Entry Level Sales Rep position.
BenefitsExcellent Income Opportunity
Bonuses
Trips
Mentorship
Life Insurance
Medical, Dental, Vision group plans available
Work-at-Home Data Curation Specialist
Work from home job in Tupelo, MS
We appreciate you checking us out! Work At Home Data Entry Research Panelist Jobs - Part Time, Full Time
This work-from-home position is ideal for anyone with a diverse professional background, including administrative assistants, data entry clerks and typists, customer service rep
Thank you for checking us out! Work From Home Data Entry Research Panelist Jobs - Part Time, Full Time
This is a remote work from home position perfect for those with any type of work background such as administrative assistant, data entry clerk, typing, customer service representative, drivers etc.
We are seeking individuals who are looking for part time or full time work or side gigs to be connected with companies who are hiring employees directly to work from their homes.
You will find both full-time and part-time remote opportunities in a variety of career fields.
Legitimate Work From Home Data Entry Jobs are going to require that you have skills relevant to the position you are applying for. Training is provided based on the position.
JOB PAY
up to $250hr. (single session research studies)
up to $3,000 (multi-session research studies)
JOB REQUIREMENTS
Computer with internet access
Quiet work space away from distractions
Must be able and comfortable to working in an environment without immediate supervision
Ability to read, understand, and follow oral and written instructions.
Data entry or administrative assistant experience is not needed but can be a bonus
We are recruiting those who have a background in health care, warehouse worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn
You must apply on our website as well so please look out for an email from us once you apply.
Here's what you need to get started
LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone.
Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute.
Backgrounds in Customer Service, Administrative Assisting, Sales and Sales Support helpful but not mandatory
We look forward to working with you! Connect with us via email by applying to this posting!
Flexibility to participate in discussions on-line or in-person. No commute needed if you choose to work from residence. No minimum hours.
You can do this part-time or full-time Enjoy cost-free samples from our sponsors and partners for your feedback on their products.
Click the 'Apply' button to make an application for this position now.
This position is open to anyone looking for short-term, work at home, part-time or full-time job.
The hrs are adaptable and no previous experience is required. Our paid market survey participants originate from all backgrounds and markets including data entry clerk, administrative assistant, receptionist, sales assistant, customer service agent, warehouse or factory workers, chauffeur, medical assistant, nurse, call facility representative, and so on.
If you are seeking a versatile part-time remote work from home job, this is a wonderful position for making a good side revenue.s or drivers.
Unleash your skillset within an accommodating role that can be managed from any location!
Are you searching for a new way to make money? Look no further - we are seeking individuals now who can work remotely from their own homes! Whether it's part-time or full-time, discover an opportunity that works best with your schedule.
You will find both full-time and part-time remote opportunities in a variety of career fields.
To secure a legitimate work from home data entry position, expertise in that field isn't an absolute must. Companies providing these jobs offer comprehensive training to the successful applicant so they can excel at their role!
JOB REQUIREMENTS
Computer with internet access
Quiet work space away from distractions
Must be able and comfortable to working in an environment without immediate supervision
Ability to read, understand, and follow oral and written instructions.
Data entry or administrative assistant experience is not needed but can be a bonus
We are recruiting those who have a background in health care, warehouse worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn
JOB PAY
up to $250hr. (single session research studies)
up to $3,000 (multi-session research studies)
Applying on our website is necessary to ensure you receive important updates from us. Keep an eye out for emails with further instructions!
To get started, these are the essential elements you'll need!
LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone.
Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute.
Backgrounds in Customer Service, Administrative Assisting, Sales and Sales Support helpful but not mandatory
We're eager to collaborate with you! Take the next step and reach out via email--apply now for a position today!
Take control of your work schedule with our flexible position that allows for remote or in-person participation. With no minimum hours, you can choose to tackle this role part time or full time from the comfort of home. Plus, gain exclusive access to complimentary samples from sponsors and partners as a reward for offering valuable feedback on their products!
Act now by clicking 'Apply' and launch into an exciting new work at home job today!
This position is open to anyone looking for short-term, work at home, part-time or full-time job.
Do you want to add an extra stream of income? Let us help! By participating in our paid market survey, people from all walks of life can earn some money.
No prior experience is needed and the hours are flexible-perfect for those looking for a part-time job they can do remotely. Roles include data entry clerk, customer service agent, nurse or medical assistant - just choose what suits your skills best and start earning!
Contact Service Center Business Operations Manager (Hybrid - Arkansas)
Work from home job in Tupelo, MS
Description & Requirements Maximus is currently seeking a dynamic and experienced Contact Service Center Business Operations Manager to support our AR NWD (Arkansas No Wrong Door) program. This high-level, client-facing role is critical to ensuring operational excellence, driving process improvements, and serving as a trusted advisor to internal and external stakeholders. The Contact Service Center Business Operations Manager is responsible for overseeing document control processes, driving continuous improvement initiatives, and providing strategic leadership to cross-functional teams. The ideal candidate will possess strong analytical skills, a collaborative mindset, and the ability to develop and maintain policies and procedures that align with program guidelines and organizational objectives.
This is a hybrid position that requires work to be performed both onsite at our Little Rock, AR office as well as remotely. The percentage of travel initially will be approximately 50%, however will depend on the nature of the project and related activities.
*This position is contingent upon contract award.*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Enhance and enforce the document control or change control governance processes.
- Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation and processes.
- Provide leadership, guidance, and expertise to internal program management and support teams to solve issues, develop operational documentation, implement change requests, and document process changes.
- Provide analytical oversight and review of all relevant initiatives.
- Develop tools to enable leadership to address issues and make decisions related to change requests.
- Identify and resolve issues, problems, and concerns by leading cross functional teams.
- Develop, document, and maintain an effective set of policies and procedures consistent with program guidelines.
- Interface with management and steam to determine appropriate policies and procedures.
- Responsible for day-to-day operations to meet key performance metrics.
- Ensures that business rules and processes established b the Contractor are identified, documented and approved by DHS before and after system go-live.
- Oversee CSC development and expansion activities, including but not limited to interviews with DHS divisions.
- Recommend improvements to business processes to ensure that the CSC enables cost savings and improved functionality to DHS through process improvement.
- Oversee and consult on change management practices with Contractor and with DHS staff.
- Lead the development of the Interview Plan and Transfer of Operations Plan as well as ongoing maintenance of stakeholder relationships to ensure the CSC expansion vision is executed.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
- Five years of experience in management consulting and/or business analytics responsibilities on projects or similar scope required.
- Excellent written and verbal communication skills required.
- Previous experience in change management required.
- Previous experience in human services required.
- Knowledge of the Contractor's solution, having implemented and managed the solution in no less than one environment at least as complex as the Contractor's solution required.
- Proficiency in Microsoft Office Suite required.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
100,000.00
Maximum Salary
$
128,000.00
Easy ApplyCustomer Service Representative Remote
Work from home job in Tupelo, MS
About Us
We're a fast-growing organization that partners with unions, associations, and community groups across Canada to provide families with tailored benefit solutions. Our mission is to educate members on the programs available to them and help ensure their loved ones are protected.
What You'll Do
Meet virtually with families who have requested information about available benefits.
Present program details in a clear and professional way.
Help clients choose the best coverage options for their situation.
Maintain follow-up communication to ensure each family has full understanding of their protection.
Participate in ongoing leadership and personal development training.
What We Offer
100% remote work environment.
Full training, mentorship, and growth support provided.
Advancement opportunities based on performance.
A supportive and collaborative team culture.
Ideal Candidate
Excellent communication and relationship-building skills.
Self-driven, organized, and dependable.
Motivated by helping others and making a meaningful impact.
Comfortable working in a virtual setting and learning new systems.
Auto-Apply